Fortinet FortiGate Reviews

We manage FortiGate firewalls for our customers. We are working with 100F, 100D, and 60D.

All our FortiGates are installed on-premises, but we can manage our customers' firewalls remotely.

It is useful for protecting and segregating the internal networks from the internet. Most of our customers also use the FortiGate client to connect to their offices by using the VPN client, and of course, they usually activate the antivirus, deep inspection, and intrusion prevention services. They are also using it for web filtering and implementing various policies dealing with forwardings, NAT, etc.

A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer.

Its initial setup could be simpler.

I have been using this solution for about five years.

Its stability is great. 

We have not had the necessary size to experience extendability.

They supported us in many of our projects when we needed the expertise to configure the devices properly according to the customer's specifications.

It could be simpler. Sometimes, it is very difficult. Policies tend to mix up sometimes, and it can be difficult to have clear policies for one particular thing.

We recommend this product to customers with up to 200 or 250 people. This size is considered large by Greek standards. If a customer is located in one single building or two or three buildings, and they do not have a complicated architectural infrastructure, this product is ideal for them. It is not recommended for customers with a complex infrastructure and a lot of buildings.

I would rate it a nine out of 10. It is a fantastic product. It fits the customer requirements very well, and the vendor is great. We are very pleased with it.

Fortinet FortiGate is used to secure internet gateways.

The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle.

Fortinet FortiGate could improve by adding enhancements to FortiMail, FortiSOAR, and FortiDeceptor. 

I have been using Fortinet FortiGate for approximately seven years.

Fortinet FortiGate is a stable solutions. Other solutions, such as Palo Alto, Cisco, and Forcepoint are less stable.

For scalability, you must define your needs before implementing Fortinet FortiGate. You must know specifications, such as throughput, the number of sessions, and the SSL. Overall it is not scalable.

We had some simple questions for the support and they were able to respond within a few hours. I was satisfied.

I rate the support from Fortinet FortiGate a four out of five.

The initial setup is extremely simple. Customers that have never used it can manage it with ease after a few days.

Fortinet FortiGate gives you most of the features in one license.

The activation of the license and support could improve. When I order Fortinet products, I have one year to activate my license and support. If this year passed without activating this license and support, I will lose it. If I ordered three years, I will lose all of the years. I must reorder them again, which is not reasonable.  For example, if I have to activate my license in six months but didn't activate it during the six months, they should activate automatically. They should not remove the license. They should activate automatically after the grace period.

I rate Fortinet FortiGate an eight out of ten.

Fortinet FortiGate can be deployed on the cloud, hybrid, and on-premise. We use a combination of private and hybrid for the deployment.

We are using Fortinet FortiGate for parameter security, network isolation, and web filtering. 

The most useful functionality of Fortinet FortiGate is the user interface, multiple engines, and their cloud with the latest integrations. Additionally, the Security Fabric tool is very good.

Fortinet FortiGate can improve by integrating the web application firewall and the DDoS protection part of the solution. Having a WAF feature, web application firewall, and proxy together would be a good benefit.

I have been using Fortinet FortiGate for approximately five years.

Fortinet FortiGate is highly stable. It has high availability.

The scalability of Fortinet FortiGate is very good.

We have customers with 1,000 users using this solution and others with 100.

Engineers use this solution and all the end-users are connected to it. The whole organization is using the solution.

The technical support is very helpful. We had a very good experience with them.

The initial installation is straightforward, and the full process takes one to two days.

We have our own team that does the implementation of the solution.

The support subscription for the solution is annual. You are paying for support and there are two levels of support, professional and advanced.

I rate Fortinet FortiGate a nine out of ten.

We use FortiGate to protect our company network. We have a wireless plan (WLAN) environment.

The user interface is very good.

FortiGate is very simple to manage and easy to use.

This is a secure solution.

FortiGate should have a better way of detecting and managing the system memory because otherwise if the memory is too low, a system restart is required.

I have been using FortiGate and other products in the Fortinet suite for approximately two years.

It is used on a daily basis and in general, stability is okay.

There were two instances where the memory was full and the WLAN was blocked. The system had to be restarted. This may not have been a problem directly related to FortiGate. It may be that I didn't have enough to support the product. Perhaps a larger model would solve this issue.

We have approximately 80 employees that are protected by FortiGate. We have approximately 20 that work in the office, with a total of about 50 PCs.

It has not been necessary to scale beyond that.

I have never been in touch with technical support.

Prior to FortiGate, we were using Cisco for our firewall and our switches were from HP. Every five or six years, we upgrade our devices. The last time, we decided to buy Fortinet products because of a suggestion from our vendor.

Our vendor suggested Fortinet because the security is good, it's simple to use, and the price is good.

I have an external technician that manages FortiGate for the company. This person was responsible for the initial setup.

I do simpler network changes myself, such as altering ports on the firewall or the switch.

I am very satisfied with this investment. It's a good device and works very well to protect us.

This is not a cheap solution but it isn't expensive, either. It's a good solution for the right price.

FortiGate is regularly updated and my last update was within the past couple of months.

In our company, we have not needed to use any special features, so it is difficult to consider what new features I might want to see in the future.

Overall, this is a very good solution and I personally haven't had any problems with it. I would recommend that my colleagues buy Fortinet devices because they are good.

I would rate this solution an eight out of ten.

We primarily use the solution for security.

The security on offer is very good.

It's very simple to use.

They have a very good technical center.

It's, overall, a very good product.

The solution is stable.

The initial setup is straightforward.

The scalability could be better.

I've used the solution for three years. 

It's a stable solution. The reliability is good. There are no bugs or glitches. It doesn't crash or freeze.

The product can be scalable. However, it could be better. You are limited by the hardware.

We have more than 100 clients using this solution.

I've dealt with support in the past. I've also dealt with Palo Alto support. I find them to be very good. 

We also used Check Point and Palo Alto. Fortinet, however, scores very high against security threats, when you compare the three.

The initial setup is great. It's not complex or difficult. It's pretty simple, pretty straightforward. 

We installed it within a day with no issues. It doesn't take much time. 

We have five to six technicians that can handle deployment and maintenance responsibilities. We are all engineers that are managed centrally.

You do need to purchase a license in order to use the product.

I'd recommend the solution to other companies that want to try it out.

I'd rate it at an eight out of ten. We don't have any real challenges with it at the moment. 

I like its interface. It is a simple solution. As compared to Sophos, its interface is easier. It is easy to create a policy, and you can easily understand it. 

The integration with Active Directory is one of the good features. Most of the customers are now looking for the Single Sign-on feature. So, being able to integrate Active Directory with the firewall is useful. It is also easy.

Its reporting and pricing need improvement.

I have been using this solution for five years.

Its stability is good. It has 90% stability.

Its scalability is good.

It is more expensive than Sophos. Fortinet is overall more expensive than Sophos. The small range of Fortinet, such as 60F and 80F, is more expensive than the small range of Sophos. Sophos is cheaper. In addition, if you jump from 80F Series to 100F Series, the price doubles.

I would rate it a nine out of 10.

We primarily use the solution for a firewall plus as an overall UTM. We do not, however, use it as an SD-WAN.

The solution is very, very easy to use.

The user interface is very nice.

The product seems to offer pretty good customization.

The configuration of the product has been very straightforward and simple.

The reporting on offer is quite good.

The initial setup is straightforward as well.

We've found the pricing to be pretty good.

Technical support from the partner has been very helpful.

The integration with third-party tools may be something that they should work on. We haven't actually tried to implement that, however.

I've been working with the solution for close to ten years. It's been at least a decade at this point. It's been a while.

We haven't had any issues with the solution's stability. It's very reliable. It doesn't crash or freeze. I can't recall experiencing bugs or glitches at all over the time I've used it. 

The scalability of the solution seems to be pretty good. We haven't had any issues in that respect.

Currently, our organization has about 125 users on the product.

While I don't have a direct line to Fortigate, I have used our partner support. They have been excellent and we are quite satisfied with the level of service we receive from them. They are knowledgeable and responsive.

The initial setup is not complex at all. I found it to be very straightforward. This was due to the fact that we had this solution procured along back in 2007 or 2008, as a smaller firewall, a FortiGate 60C.

We don't have anyone that handles maintenance full-time. It's an on-call situation. If we have issues or need maintenance, we raise a ticket and it is dealt with.

The pricing of the solution is fair. We don't find it to be overly expensive.

I've never looked at other products and therefore would not be able to really compare this solution to anything.

We are just customers and end-users of the product. We don't have a business relationship with Fortinet.

I'd recommend the solution. It's very simple and easy to use. On top of that, it offers peace of mind.

Overall, I'd rate the solution nine out of ten.

Our clients' main use case for Fortinet FortiGate is for the firewall on the outside perimeter to the internet. Some of them have started using it for SD-WAN.

We are software integrators. 

Our clients like the packaging because it's an appliance. It has specific chip sets to accelerate different features in the product.

Additionally, it's inexpensive compared to some of the other technology out there.

In terms of what can be improved, they do have certain features that you can only configure through a CLI and there's no GUI interface for it. That's a pain. But it's nice that the user can do everything one way or the other.

They sometimes hide some features and if you want to enable them, you have to go in the CLI, enable the feature and configure it through the CLI. Customers, typically, like everything to be done by the GUI.

I have been using Fortinet FortiGate for at least the last 12 months.

Fortinet FortiGate is pretty stable.

It is hard to judge this year because of everybody working from home. Everybody is using up a lot of bandwidth so I'm not sure if that is a cause for some of the instability with the Forti client. The only place we've seen instability would be updating Forti client with their software called EMS.

So pushing out the client with EMS, like a client update to remote users, has proven a pain in the butt. But that could be because the end users' VPNs are maybe a little bit unstable just because of the high bandwidth demands. It is hard to determine. Maybe it is because some of these users are in remote areas, or non-urban or smaller towns, as opposed to being in an urban area where bandwidth is a little better.

We never jump ahead and say, "Oh, yes. 6.5 just came up. Let's jump on that." We'll probably just wait six months and see what goes on first. And I guess that's probably what a lot of people do because it's protecting your intellectual property and everything which that company owns.

I'm not saying that there's no instability. People will generally just wait and not jump out unless they're testing in the lab. They're not going to jump out and put the first revision that comes out on their firewalls.

In terms of scalability, it scales very well.

They have different models for different sizes. Obviously, if you buy too small and you have to upgrade, then it's a box swap. Some other vendors can just add another unit and you cluster them together. In their case it's more of just switching the box out for more performance boxes if you go too low.

Their technical support is very good.

Every time we've had to open up a case or get their help, if we surpass that person's ability, it gets escalated right away. So it's very good. It usually gets resolved within a day or two.

The initial setup is fairly straightforward.

In terms of ROI, they're inexpensive. Because they're inexpensive, they're just everywhere, in the Federal Government, schools, everywhere where budgets are fairly tight. And it is a very good product. It's a product that's built that if you need to you can add a different box and remove that feature from your main FortiGate and just run it on a different box.

So if you need to expand, you can always do it that way too.

They have good integration if you have multiple firewalls and it allows you to be able to push out policies to all of them at the same time.

Fortinet FortiGate's pricing is pretty hard to beat.

On a scale of one to ten, I would give Fortinet FortiGate a 10 out of 10.