Network Engineer at a manufacturing company with 5,001-10,000 employees
Real User
A highly-effective firewall but some evolution is required
Pros and Cons
  • "It's great for capturing the traffic and troubleshooting it."
  • "We were not able to build a full-mesh VPN; however, I am not sure if this was the fault of Fortinet FortiGate."

What is our primary use case?

Foremost, we mainly used it as a firewall. we also use it for low sharing between circuits.

What is most valuable?

It's great for capturing the traffic and troubleshooting it.

For how long have I used the solution?

We used Fortinet FortiGate for one year.

What do I think about the scalability of the solution?

Fortinet FortiGate is both scalable and stable.

Buyer's Guide
Fortinet FortiGate
May 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,292 professionals have used our research since 2012.

How are customer service and support?

We used a different party for support — they were pretty good.

How was the initial setup?

Deployment was very easy.

What's my experience with pricing, setup cost, and licensing?

I think the price of Fortinet FortiGate is very reasonable.

What other advice do I have?

We were not able to build a full-mesh VPN; however, I am not sure if this was the fault of Fortinet FortiGate.

On a scale from one to ten, I would give Fortinet FortiGate a rating of seven. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GM: Information Systems at a logistics company with 501-1,000 employees
Real User
Its stability is the most valuable, and it is also scalable
Pros and Cons
  • "Its stability is the most valuable."
  • "It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier."

What is our primary use case?

We use it to create a WAN. We also use it for the UTM firewall.

We don't have the latest versions. We've got the 60Ds and 30E products.

What is most valuable?

Its stability is the most valuable.

What needs improvement?

It should provide better visibility over the network and more information in the form of reports for the end users. Its installation should also be easier.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We use it at five sites, and all in all, we have around 300 users.

How are customer service and technical support?

We don't deal with Fortinet.

How was the initial setup?

It was complex for me, but it was quick.

What about the implementation team?

We had to use an outside resource to set it up.

What other advice do I have?

We are going to move over to Meraki, so we won't be using this solution. I would recommend this solution to others, but it is a matter of preference.

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
May 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,292 professionals have used our research since 2012.
Junior Support Analyst at a pharma/biotech company with 201-500 employees
Real User
A superior solution for endpoint security
Pros and Cons
  • "The next-generation firewall is great."
  • "The captive portal could be improved."

What is our primary use case?

We use this solution for marketing and manipulation purposes.

Within our organization, there are roughly 500 people using this solution.

At the moment, we don't have any plans to extend our usage of this solution — currently, we are happy with the way things are.

What is most valuable?

The next-generation firewall is great.

What needs improvement?

The captive portal could be improved.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

This solution is very stable.

How are customer service and technical support?

I have never had to contact customer support. We have a team that handles all of the troubleshooting; however, they do provide excellent documentation.

How was the initial setup?

The initial setup was very easy.

What about the implementation team?

At the moment, we don't have a deployment strategy.

We have a team of three people who handle all maintenance-related issues.

What other advice do I have?

Overall, on a scale from one to ten, I would give Fortinet FortiGate a rating of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Branch Manager at a tech services company with 201-500 employees
Reseller
User-friendly with an easy setup and a good user interface
Pros and Cons
  • "The initial installation is very straightforward."
  • "There are some cloud-based features that could be much more flexible than they currently are."

What is our primary use case?

We primarily use the solution for network security and security next-generation firewalls.

What is most valuable?

The solution is quite user-friendly. 

We find that the system interface is simple to navigate.

The initial installation is very straightforward.

What needs improvement?

There are some cloud-based features that could be much more flexible than they currently are.

It's my understanding that they are currently working on improving the cloud solution quite substantially.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The solution is very stable. It doesn't have bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

We find the solution to be quite scalable. If your organization needs to expand this solution out, you shouldn't have any problems doing so.

We have two or three different locations and have between 50 to 200 users amongst those locations.

How are customer service and technical support?

The technical support is very good.

Most of the time, whenever a ticket is opened and we reach out to support on behalf of our customers, they offer good advice and are very responsive. We're satisfied with the level of service we're provided. 

How was the initial setup?

The implementation is not complex. It's very straightforward to set up and does not take a lot of time to deploy everything.

That said, I did not handle the implementation myself, so I can't speak to more technical aspects of the job.

We had four or five resources that assist in network security and they all helped with the deployment.

What's my experience with pricing, setup cost, and licensing?

I don't handle the pricing side of the product and therefore can't speak to anything in regards to the licensing or costs.

What other advice do I have?

Although we largely handle on-premises deployment models, we have suggested cloud versions to our clients recently.

We are a solution-providing company, and we are offering products to our customers.

Although we really enjoy the solution, there's a lot of very interesting competition in the market. The competition is huge. As a partner of the product, we get a lot of questions we have to answer, and, to be honest, this solution isn't as strong in some areas as others.

That said, we would recommend the solution to others. 

Overall, I'd rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Network Architect at Finastra
Vendor
The option of using the GUI and CLI interchangeably is invaluable

What is our primary use case?

Needed to get off of EOL Cisco ASA platform and we evaluated Checkpoint, Palo Alto, and FortiGate 1500 and 3000D. We chose FortiGate, FortiAnalyzer, and FortiManager as our solution.

How has it helped my organization?

  • Better visibility into traffic patterns
  • Lightening fast troubleshooting and reduced management complexity overall.

What is most valuable?

  • Live traffic viewer
  • Packet capture, and
  • The option of using GUI and CLI interchangeably.  

FortiManager and FortiAnalyzer helps us manage multiply firewalls.

What needs improvement?

The speed of synchronization between FortiManager and FortiGate could be improved, but that could be because we host them in Azure.

For how long have I used the solution?

Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user929583 - PeerSpot reviewer
Network and Security Manager at a consumer goods company with 10,001+ employees
Real User
Review about Fortinet FortiGate
Pros and Cons
  • "The response is very quick and they can visually resolve our problems in a short period."
  • "The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it'd be great."

What is our primary use case?

The primary use case for this solution is as a firewall protection for our company.

How has it helped my organization?

It's performed as a firewall to block those unwanted traffics, and it can protect our clients and our users from some threats. I think it is the best solution to protect the network or our users from the APT attacks.

What is most valuable?

I like the UTM features, including the web filtering and antivirus.

What needs improvement?

The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it would be great.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

It keeps improving the features and I am very impressed with the effort.

How are customer service and technical support?

The response is very quick and they can visually resolve our problems in a short period.

Which solution did I use previously and why did I switch?

In the past, we were using Cisco, the quite old firewall. And did not have the UTM features. So we switched to Fortinet to improve the security of our network.

How was the initial setup?

I was involved in the initial setup and it was very easy and the features and interface are very good for us to understand what is going on.

What about the implementation team?

When selecting the firewall vendor, we are considering the protection and the security features, it's the most important things we are considering. We need a good option for threat protection.

What's my experience with pricing, setup cost, and licensing?

The beauty is the price performance ratio is great with FortiGate. It provides all the features we needed and the price is comparable with others' firewalls. The price is quite competitive with the firewalls with similar features.

Which other solutions did I evaluate?

We also looked at Palo Alto, Check Point and Cisco.

What other advice do I have?

It's very easy to contact, the conversation is easy and it provides us all the features on point. It is also reliable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of the Satellite Infrastructure and Operation System Department at a government with 1,001-5,000 employees
Real User
A user-friendly firewall solution with a valuable domains feature
Pros and Cons
  • "What's most important is the ease of use."
  • "Backup can be improved."

What is our primary use case?

We use Fortinet FortiGate mainly for firewall and VPN purposes. 

What is most valuable?

The virtual domains feature and the ease of use.

What needs improvement?

The Fortinet support needs improvement and also the quality control of the firmware (there are a lot of bugs)


For how long have I used the solution?

I have been using Fortinet FortiGate for about 10 years.

What do I think about the stability of the solution?

Fortinet FortiGate offer a good value for money solution


What do I think about the scalability of the solution?

Fortinet FortiGate is scalable. We don't have any constraints that create a problem for us except the support.

How are customer service and technical support?

The major problem with Fortinet is the support. We have often hardware malfunctions and software bugs and the support is slow.

Which solution did I use previously and why did I switch?

We also use another firewall vendor product

How was the initial setup?

The initial setup was easy.

What about the implementation team?

The implementation was through a international integrator team

What was our ROI?

Fair

What's my experience with pricing, setup cost, and licensing?

The price is fair compared to the other competitors.

Which other solutions did I evaluate?

No

What other advice do I have?

They have many features

On a scale from one to ten, I would give Fortinet FortiGate an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO e confundador at Infinity Learning
Reseller
Good application control features and very stable and reliable
Pros and Cons
  • "The application control features, such as Facebook blocking and Spotify blocking, are the most valuable."
  • "The license renewal process, annual renewal price, and the web application firewall features should be improved."

What is our primary use case?

We use it to protect our or our customers' full environment by using features such as IPS signatures, VPN, endpoint protection, and antivirus.

What is most valuable?

The application control features, such as Facebook blocking and Spotify blocking, are the most valuable.

What needs improvement?

The license renewal process, annual renewal price, and the web application firewall features should be improved.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It has been very stable and reliable. We are comfortable with its stability.

What do I think about the scalability of the solution?

It is good enough for us. We have about 15 employees who use this solution.

How are customer service and technical support?

I would rate them a nine out of ten.

How was the initial setup?

The set up was a little complex, but the interface and the process are user friendly.

What's my experience with pricing, setup cost, and licensing?

The license is too expensive to renew. The license renewal process is also complex. 

What other advice do I have?

I would advise others to use the documentation. The official documentation is very comprehensive and complete. I use the Cookbook Reference Guide.

I would rate Fortinet FortiGate an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.