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shop manager at BIL
Real User
Mar 10, 2023
It's easy to manage and provides solid protection against external threats
Pros and Cons
  • "The interface is user-friendly, so it's easy to add policies and block traffic."
  • "We also have FortiAnalyzer deployed here, so we want to enable the soft functionality of FortiGate and built-in compression for a firewall VPN use case. We want the ability to deploy a gateway for HTTPS enabled on this firewall. It is currently only for use in our headquarters."

What is our primary use case?

We use FortiGate SWG as our edge firewall for protecting on-prem traffic. It provides routing and filtering. FortiGate is only protecting abiyt 300 users at our corporate headquarters, but we have five hundred locations all over Pakistan that are not covered by this firewall policy. We're looking for a cloud-based firewall that can be deployed at remote locations and managed remotely through this FortiGate firewall. 

What is most valuable?

The interface is user-friendly, so it's easy to add policies and block traffic. 

What needs improvement?

We also have FortiAnalyzer deployed here, so we want to enable the soft functionality of FortiGate and built-in compression for a firewall VPN use case. We want the ability to deploy a gateway for HTTPS enabled on this firewall. It is currently only for use in our headquarters.

For how long have I used the solution?

We have used FortiGate for around eight years.

Buyer's Guide
Fortinet FortiGate
August 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
909,647 professionals have used our research since 2012.

What do I think about the stability of the solution?

FortiGate SWG is highly stable.

What do I think about the scalability of the solution?

FortiGate SWG is scalable because it has the ability to add a SOAP module. 

How was the initial setup?

Setting up FortiGate is straightforward, and deployment takes about a week, including the time needed to migrate our security policies. We took backups from our legacy firewall solution and installed them on FortiGate. It was simple because all our previous firewalls were also Fortinet. 

What's my experience with pricing, setup cost, and licensing?

Oh, yes. We pay we already we are already paying license. We have recently got a subscription and also description we are seeing.

What other advice do I have?

I rate Fortinet FortiGate SWG eight out of 10. I recommend FortiGate SWG as an on-prem edge device or routing solution. It is user-friendly, easy to manage, and protects us from external threats. We have had no issues with filtering or anything else so far. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohamed Walid SEBAI - PeerSpot reviewer
Head of Infrastructure Sector at Mezzo
Real User
Top 10
Feb 26, 2023
Very stable with good network protection
Pros and Cons
    • "The solution is not scalable."

    What is our primary use case?

    Our company uses the solution for network protection and we have 600 users. 

    What is most valuable?

    The solution is very stable. 

    What needs improvement?

    The solution is not scalable.

    The solution is expensive.

    For how long have I used the solution?

    I have been using the solution for two years. 

    What do I think about the stability of the solution?

    The solution is very stable. 

    What do I think about the scalability of the solution?

    The scalability is low so is rated a one out of ten. 

    How are customer service and support?

    We receive support from a local vendor so have not needed the solution's technical support. 

    Which solution did I use previously and why did I switch?

    We previously used Juniper. 

    How was the initial setup?

    The setup is a little bit difficult so is rated a five out of ten. 

    What about the implementation team?

    We implemented the solution with a local vendor. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is very expensive so pricing is rated a one out of ten. 

    What other advice do I have?

    I rate the solution a ten out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Fortinet FortiGate
    August 2026
    Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
    909,647 professionals have used our research since 2012.
    Taha Turkestani - PeerSpot reviewer
    Senior IT specialist at SAUDIA ALIRLINES
    Real User
    Top 5
    Dec 9, 2022
    A stable and effective solution for controlling browsing traffic
    Pros and Cons
    • "The solution effectively controls browsing traffic."
    • "The dashboard is not user friendly so is a bit complicated."

    What is our primary use case?

    Our company uses the solution as a firewall for our tech network. 

    We just added the solution and currently only use it to control browsing traffic and block social media. We have 100 employees and IT staff using the solution. 

    What is most valuable?

    The solution effectively controls browsing traffic. 

    What needs improvement?

    The dashboard is not user friendly so is a bit complicated. Training is important or you will suffer when completing tasks.

    We would like the ability to divide users by position and assign different rules to each position. For example, managers are allowed to browse YouTube but employees are not allowed. 

    For how long have I used the solution?

    I have been using the solution for two months. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and support?

    We have not yet needed technical support. 

    Which solution did I use previously and why did I switch?

    We did not previously use another solution. 

    How was the initial setup?

    The initial setup was straightforward and took a few hours. 

    What about the implementation team?

    A third-party company handled our setup and implementation. 

    Two administrators handle ongoing maintenance. 

    What other advice do I have?

    I recommend the solution and rate it an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sachin Vinay - PeerSpot reviewer
    Assistant Manager-Networks at a university with 1,001-5,000 employees
    Real User
    Top 5Leaderboard
    Sep 16, 2022
    Has a good set of UTM features, great bandwidth shaping mechanism, and efficient algorithms
    Pros and Cons
    • "Has a very user-friendly interface and doesn't require any prior knowledge."
    • "Fortigate can mitigate all attacks, it can handle a lot, it has a good set of UTM features, a good bandwidth shaping mechanism, and other features."
    • "The system can slow down when inspections are carried out."
    • "We sometimes have issues when carrying out inspections because the system slows down and our clients complain about it."

    What is our primary use case?

    We manage a university and we're dependent on Fortigate to monitor everything including our research activities. All our network related services are logged by Fortigate. I'm a network administrator and we are customers of Fortinet. 

    How has it helped my organization?

    Fortigate has been helpful in mitigating ransomware attacks and we receive notification of threats from the cloud services. 

    What is most valuable?

    We've found the most valuable feature to be the very user-friendly interface. The solution doesn't require any prior knowledge and that's not the case with other firewalls. Fortigate can mitigate all attacks, it can handle a lot. It has a good set of UTM features, a good bandwidth shaping mechanism, and other features. It has efficient algorithms and it competes well with Palo Alto and TechPoint. In terms of VPNs, it has an unlimited count, better than other solutions and it's included in the package. 

    What needs improvement?

    We sometimes have issues when carrying out inspections because the system slows down and our clients complain about it. The only other drawback is that we have to manually insert certificates for our clients. Most social networking sites have dependencies and to completely block them requires a deep inspection profile. For protection, we need to put the certificates in for all of our clients. It's a major drawback not having it embedded in the system. I would very much like to see Forticlient's new TNA technology included with the original license for Fortigate. It currently requires an additional license which is quite costly for us as a middle-size organization. We could include it with VPN for our clients. 

    For how long have I used the solution?

    I've been using this solution for 10 years. 

    What do I think about the stability of the solution?

    This is a really stable product and one of the main reasons we've stayed with it for the past eight years. 

    What do I think about the scalability of the solution?

    The solution is completely scalable, we have over 8,000 users. Almost half of those are students and the rest are teaching staff and researchers. We also have 500 people involved as part of the system support team, IT engineers, and software engineers. The solution requires maintenance and regular upgrades and we have a 9-person team for that.

    How are customer service and support?

    I'm happy with the technical support although we don't require it much. 

    How was the initial setup?

    The initial deployment took us around one month back when it was a software-based solution. We had to completely migrate all existing policies to Fortigate. We didn't use any third parties for the implementation. 

    What's my experience with pricing, setup cost, and licensing?

    We purchase a license annually and it's a little expensive. We pay extra for SA. You need a decent budget for Fortigate but once you have that, it's completely scalable. 

    Which other solutions did I evaluate?

    We previously used Palo Alto and had a ransomware attack they did not detect so we switched to Fortinet. Aside from that, we preferred Fortigate because it's so user-friendly. Admin can configure all the policies easily using the graphic interface in Fortigate. Palo Alto requires a specific application for all admin aspects and some of them can only be done with command line tools. It's really tough for normal admins to do day-to-day configuration.

    We also tried Salesforce but felt that we were unable to depend on it for the entire system. We've implemented it for 2,000 people but it's not as user-friendly as Fortigate and without any expertise it's difficult to use. It's mainly command-line technology. It's time-consuming and budget-wise it can't compete with Fortinet. 

    What other advice do I have?

    I recommend this solution for a mid-level or enterprise organization and rate it nine out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    AhmedAboalassaad - PeerSpot reviewer
    Network & Security Team Head at Amiral
    Real User
    Sep 13, 2022
    Highly reliable, effective profiles, and scalable
    Pros and Cons
    • "The most valuable features of Fortinet FortiGate are the different types of profiling. It has been the most effective for me. The WAF and the antivirus profile are the most effective in network protection."
    • "In my area, this solution is recommended for many projects because it's very easy to do the implementation and troubleshoot and is highly stable."
    • "Fortinet FortiGate is a stable solution. However, my issue is the performance only. When I use all the profiles, this affects the performance. From the beginning, I should have had a better sizing of the box."

    What is our primary use case?

    We use Fortinet FortiGate mostly for a data center firewall.

    What is most valuable?

    The most valuable features of Fortinet FortiGate are the different types of profiling. It has been the most effective for me. The WAF and the antivirus profile are the most effective in network protection.

    For how long have I used the solution?

    I have been using Fortinet FortiGate for approximately seven years.

    What do I think about the stability of the solution?

    Fortinet FortiGate is a stable solution. However, my issue is the performance only. When I use all the profiles, this affects the performance. From the beginning, I should have had a better sizing of the box.

    What do I think about the scalability of the solution?

    The coverage and scalability of Fortinet FortiGate are good.

    We use the solution for daily operations in the data center. There are hundreds of users that use the solution.

    How are customer service and support?

    The support from Fortinet FortiGate is great. When I have an issue with the support team, it is when I can't understand what they need and they do not understand. They then typically ask for a remote session which can help us receive the solution. Overall, the support team for Fortinet FortiGate is very good.

    How was the initial setup?

    The initial setup of Fortinet FortiGate is very straightforward.

    I rate the initial setup of Fortinet FortiGate a four out of five.

    What's my experience with pricing, setup cost, and licensing?

    We pay for the solution annually.

    What other advice do I have?

    The sizing is very important for the Fortinet FortiGate because after designing you have to choose what size and what kind of FortiGate you will implement. Sometimes you need to implement profiling and this will take from your processing.

    In my area, this solution is recommended for many projects because it's very easy to do the implementation and troubleshoot and is highly stable. The integration between many devices, such as the FortiAnalyzer and FortiManager, is good and helps us. Fortinet FortiGate is recommended for any firewall design.

    I rate Fortinet FortiGate a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Real User
    Top 10
    Aug 12, 2022
    User-friendly, powerful, and has useful training certifications available
    Pros and Cons
    • "I love the interface."
    • "The product is very user-friendly, it is quite scalable, I love the interface, the power is great, and I have a limited embedded team in IT with one man on the team for 1,000 users who can manage all the infrastructure due to the fact that the console is very easy, and the people are very happy with the results pertaining to that interface."
    • "The reporting was limited."

    What is our primary use case?

    I rent spaces for the company. I provide the services for the internet for that company, something like coworking. I need to create policies to prevent intrusions on my clients. I create the policies for each client, and I select the company and create the policy with the specific needs. After that, I apply it for the WLAN for that client. That way, I prevent intrusions on the network.

    What is most valuable?

    It meets my needs.

    The product is very user-friendly.

    It is quite scalable. 

    I love the interface.

    The power is great.

    I have a limited embedded team in IT. I have one man on the team for 1,000 users. And this person can manage all the infrastructure due to the fact that the console is very easy, and the people are very happy with the results pertaining to that interface. 

    Also, I have created VPNs for all my users to work from their homes. 

    What needs improvement?

    It is very complex. 

    There are a variety of improvements that can be made. 

    The reporting was limited. I had to use FortiAnalyzer to obtain a complete solution. The reports are very limited with the solution, basically. Once you implement FortiAnalyzer, you can create very, very detailed reports for all the networks.

    For how long have I used the solution?

    I've been using the solution for two years now. 

    What do I think about the scalability of the solution?

    The solution scales well. It's not an issue at all if you need to expand. 

    How are customer service and support?

    Technical support is good. I have additional support from my provider. My provider is a Platinum partner, and half of the technicians have Level 7 or 8 in Fortinet certifications. 

    Which solution did I use previously and why did I switch?

    In the past, I was working with Cisco and Aruba, however, this was more power and the cost was great.

    How was the initial setup?

    The setup is a bit complex. However, I only need three weeks to create the machines' settings.

    What's my experience with pricing, setup cost, and licensing?

    For two firewalls with IPS and two access points, FortiAnalyzer, with maybe ten switches, we pay maybe $4,000 a year.

    We don't pay any additional costs.

    What other advice do I have?

    I use a lot of Fortinet devices. 

    I'm a customer and end-user. 

    I'd rate the solution ten out of ten. 

    Everything is good. The support is very, very expert. When you need help, all the people are ready to assist - and that is great. Only I recommended new users to take maybe the certification basics, NSE 1, NSE 2. It's free in the academy for Fortinet. Most problems you can fix with that information and that education, so it's very helpful to be knowledgable.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Team Leader Network & Security at Rogers Capital
    Real User
    Mar 29, 2022
    Straightforward implementation and affordable
    Pros and Cons
    • "The initial setup of Fortinet FortiGate was straightforward."
    • "Fortinet FortiGate needs to improve the logging and reporting. Additionally, the next-generation application's policies should be improved. When they were released they had bugs."
    • "I have found the support from Fortinet FortiGate very poor. I do not use them anymore because they are not very good."

    What needs improvement?

    Fortinet FortiGate needs to improve the logging and reporting. Additionally, the next-generation application's policies should be improved. When they were released they had bugs.

    For how long have I used the solution?

    I have been using Fortinet FortiGate for approximately 12 years.

    What do I think about the stability of the solution?

    Whenever we install a new release of an OS we should expect lots of bugs on the system that could break the system. Something that is working fine in the previous system, if we upgrade it, it could break it. Fortinet should work a lot on this to remediate it before releasing any OS. This includes any update and upgrade of FortiOS because I have seen issues when I upgraded, such as the memory and CPU jumping to 100 percent, and some or all functions were not operational. These bugs should be fixed in the firmware.

    If there is a need for some upgrade or update on an existing system then I will plan ahead, but if it is not stable I will not do it. We have new releases being tested now and once they are rated stable I will upgrade.

    How are customer service and support?

    I have found the support from Fortinet FortiGate very poor. I do not use them anymore because they are not very good. This is based on the support I have received from South Africa and India. However, the support from France I have heard was excellent. I only open support tickets for bugs.

    I would rate the support from Fortinet FortiGate a two out of five.

    Which solution did I use previously and why did I switch?

    I have previously used SonicWall, Sophos, Juniper, and Cisco Meraki.

    How was the initial setup?

    The initial setup of Fortinet FortiGate was straightforward.

    The time it takes to implement a firewall a large and small firewall is the same. It does not matter the size of the firewall. The complexity comes from the network and the scope of work that we need to do for the customer on the network.

    If it is a large network, it will take us more time to deploy it, because there is more to configure. If it is a small network, it will take less time, but configuration-wise, it's likely the same.

    What about the implementation team?

    I have deployed Fortinet FortiGate on my own. I have never needed help from any third-party consultant, or integrator. I work as a consultant and integrator for other companies. I provide my service as a consultant.

    Fortinet FortiGate doesn't require a lot of maintenance if you deploy the system correctly, it will run well. However, you do need to have some security checks, auditing, and cleanup of the system, every month. It depends on the company policies. 

    If you already deployed the solution correctly you should not have an issue. Maintenance is required, we do have some customers that are doing morning checks on memory and CPU, it does not take much time.

    What's my experience with pricing, setup cost, and licensing?

    The license for Fortinet FortiGate is affordable in my country.

    What other advice do I have?

    I rate Fortinet FortiGate an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Volodymyr Khorenzhyi - PeerSpot reviewer
    Network Engineer at Thunder Software Technology Co., Ltd.
    Real User
    Feb 22, 2022
    Reasonably priced with many great features and excellent reliability
    Pros and Cons
    • "The pricing is great and very reasonable."
    • "One of the things that I like the most is it has a built-in SD-WAN solution - its price is included in the hardware."
    • "It would be good if they had fewer updates."

    What is our primary use case?

    It is our primary router here in the office with all the firewall policies.

    What is most valuable?

    The solution has many valuable features. I like all of them.

    Its stability is great. On a previous job, we set probably up to 100 FortiGates, and during the three years they were set up none of them failed.

    It's a very scalable solution.

    The pricing is great and very reasonable. 

    The initial setup is simple. 

    We use a yearly subscription for a unified protection model. I like the features that it gives me. It is actually a built-in proxy server and it allows me to use great protection and so on. In terms of application control, the built-in anti-virus is okay. One of the things that I like the most is it has a built-in SD-WAN solution - its price is included in the hardware. I don't need to buy anything else to use SD-WAN. This is the feature that I like, in Fortinet, probably the most. All other vendors sell SD-WAN as a separate solution and you must buy a separate controller which has to be installed somewhere, on-premise or on the cloud, and it costs money. Fortigate does not.

    What needs improvement?

    I can't think of an area of the product that needs improvement. Even the cost is okay. I have no real complaints. 

    It would be good if they had fewer updates. Almost every update has bots that are either critical or something small yet valuable. Whenever I try to do an update, I always fear that something will break.

    For how long have I used the solution?

    I've used the solution for a few years. I used it on a previous project and I use it now as well.

    What do I think about the stability of the solution?

    The stability has been excellent. It's very reliable and the performance is great. They have not failed in three years. There are no bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    The scalability of the product is great. If a company needs to expand it, it can do so.

    Up to 100 people use it right now, and likely we will increase usage so that it covers 150 to 200 users. 

    If our other branch offices open in other cities or other countries, I will buy another firewall for them as well.

    How are customer service and support?

    I've contacted technical support in the past.

    For example, I tried to update my firewall to 7.0.4 and there was a block with the DHCP server. Some devices did not acquire an IP address. Really, it was something about FortiGate. I asked Fortinet for technical support and I created a ticket, and the next day they replied to me they agree that this was a bug that they would work on. As far as I can see now, there is already an option of 7.0.5. While I didn't test it myself, in the changelog I can see that this bug is fixed.

    So far, we have been satisfied as they have answered us by the next day typically.

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution.

    How was the initial setup?

    It's an easy setup. Everything is very straightforward and simple to understand. It's not complex, not difficult. A company won't have any issues with the process.

    The deployment might take up to one week. I don't remember exactly. I continued to add some features, however, in the instant deployment, when it came here I had another router here, it wasn't too long of a process. Later, I asked my bosses to buy a firewall and when it arrived, on a Friday in the evening, I installed it and everything was fine. It was very fast.

    I handle the deployment and maintenance myself. We do not need a big team to manage everything. It's pretty low-maintenance. 

    What about the implementation team?

    I handled the implementation myself. I did not need a consultant or an integrator.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is very fair for a firewall. There's nothing to complain about in terms of licensing.

    The price model is fair. I have to pay only for the features that only Fortinet gives me. Things like routing are free. Other vendors like Cisco, make me pay for things that should be free.

    What other advice do I have?

    I would recommend the solution to others.

    Fortinet has an education platform that is named trainingfortinet.com and many courses are on there. All the video lessons are free. Users can view them to learn about the features that Fortinet has. It's an excellent resource.

    I would rate the solution at a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Ismael Abdelkader - PeerSpot reviewer
    Strategic Development Manager at Arrow Electronics
    Real User
    Feb 22, 2022
    Simple to use and manage, helpful VPN and application control features, and it's constantly evolving
    Pros and Cons
    • "The most valuable features are simplicity, management, and that it's constantly evolving."
    • "With the addition of some features, it is possible that FortiGate can be used in all verticals."

    What is our primary use case?

    I am a project manager and I have implemented this product in several different projects. The deployments are for enterprise clients, government agencies, and several universities.

    How has it helped my organization?

    This is a complete security solution that we can offer to our clients.

    It provides security EOT (Encryption of Things).

    What is most valuable?

    The most valuable features are simplicity, management, and that it's constantly evolving. 

    Different modules offer different functionality including the facility for web application control, VPN, and complete security integration.

    It is easy to integrate FortiGate with other products.

    What needs improvement?

    With the addition of some features, it is possible that FortiGate can be used in all verticals.

    For how long have I used the solution?

    I have been working with FortiGate for 10 years.

    What do I think about the stability of the solution?

    FortiGate is a very stable product.

    What do I think about the scalability of the solution?

    I have implemented FortiGate in approximately 200 projects, and it is a scalable solution.

    It is primarily used by medium-sized and enterprise companies. Medium-sized companies normally have between 10 and 50 users whereas an enterprise will have more than 5,000.

    How are customer service and support?

    The technical support from Fortinet is very nice.

    I would rate them a five out of five.

    Which solution did I use previously and why did I switch?

    I work with several products from Fortinet including FortiGate, FortiManager, FortiAnalyzer, and FortiSIEM. The selection of which products to use depends on the company.

    We work with what we refer to as the Fortinet fabric.

    We also have experience with products from Check Point and Palo Alto.

    What's my experience with pricing, setup cost, and licensing?

    Fortinet is competitive price-wise.

    Which other solutions did I evaluate?

    One of our clients in space evaluated FortiGate in terms of pricing and integration, and they chose FortiGate.

    What other advice do I have?

    I would rate this solution a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
    PeerSpot user
    it_user1777365 - PeerSpot reviewer
    Senior ICT Solutions Architect at a tech services company with 51-200 employees
    Reseller
    Feb 16, 2022
    Competitively priced, user-friendly security solution with good technical support, but has issues with scalability
    Pros and Cons
    • "User-friendly and affordable security solution that's recommended for SMB customers. This solution has good technical support."
    • "When it comes to firewall enterprise security and email security, this solution is at the top."
    • "Scalability for Fortinet FortiGate needs to be improved. SD-WAN security for this solution also needs some improvement."
    • "There are some issues with the scalability of Fortinet FortiGate. Certain products and models need to be scalable, but they're not."

    What is most valuable?

    Fortinet FortiGate is user-friendly. When it comes to firewall enterprise security and email security, this solution is at the top. It's better and it's affordable. If you compare it with some other email security like Mimecast and similar solutions, those products are better than Fortinet, but here in the Fiji region, Fortinet FortiGate has better service. In some other regions, this solution may not be doing well, but in Fiji, it's working out well. Fortinet has so many customers in Fiji.

    What needs improvement?

    What I'd like to be improved in Fortinet FortiGate is for it to have advanced WAF functionality. Even in FortiADC, WAF functionality is not supported for advanced attacks, e.g. mobile bot attacks. Fortinet FortiGate needs to improve its WAF function.

    SD-WAN is also good in this product, but it still needs improvement, particularly in security. We saw some attacks last year, so they need to improve on that.

    For how long have I used the solution?

    I've been dealing with Fortinet FortiGate for eight years.

    What do I think about the scalability of the solution?

    There are some issues with the scalability of Fortinet FortiGate. Certain products and models need to be scalable, but they're not. For example, if you go with 400F, they only have two SFP+ ports, while the F5 has four ports.

    When you're expanding the number of users for this solution, they'll ask you to replace the model, and this can be a big cost to customers, which could affect scalability.

    How are customer service and support?

    We are happy with the technical support for this product, because the Fiji region is supported by New Zealand, where support for Fortinet FortiGate is better.

    What's my experience with pricing, setup cost, and licensing?

    Fortinet FortiGate is an affordable solution, but when expanding the number of users, they'll ask you to replace the model, so that's an added cost.

    Pricing for this product is comparatively lower than other products. If you compare it with Forcepoint, Cisco, and other products, Fortinet FortiGate pricing is reasonable, and that includes all the service and support we need. Whenever we need support as a partner, they're able to deliver that support to us, unlike with F5 where there's premium support and standard support, which means you'll have to pay F5 extra.

    Which other solutions did I evaluate?

    I evaluated Cisco and Forcepoint solutions.

    What other advice do I have?

    We are an IT infrastructure company, and we are dealing with one of the banks here. They need a solution which they'll use for application delivery, load balancing, and as their web application firewall.

    We are a reseller and partner of Fortinet, but only for their firewall product, e.g. FortiCloud WAF, not FortiADC. We've also been working with Fortinet FortiGate.

    The solution we're looking for which will be implemented for our customer, e.g. a bank, is a solution with basic functionality, e.g. FortiGate. It will only be used for two or so web applications. If our customer needs a bigger functionality, then I would propose a different solution: F5. For the government, we always propose F5.

    My advice to people who want to implement this solution is simple: It's an affordable product for the SMB customer, but for customers with bigger environments, I would recommend that they go for other products with premium support.

    My rating for Fortinet FortiGate is seven out of ten, if you consider the Fiji market.

    We saw that Fortinet is working towards the ZTNA model, e.g. SASE, and also working towards zero trust products, which is good. They're also improving slowly in privileged access management, e.g. they don't have one, but they're trying to introduce it by the end of the year.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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    Buyer's Guide
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    Updated: August 2026
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.