We use this product to provide network security functions to our customers.
Systems Engineer at a healthcare company with 1,001-5,000 employees
Fortinet has a strong reputation at the high end, but for midsize shops there are more affordable options
I pulled our organization off Fortinet a year ago for three reasons - the high cost, the constant bugs in code that either blocked access that should be allowed or general failures during system updates, and the killer - a poor design on their clustering which caused configuration corruption to pass from the primary to the secondary.
Oh, let's not forget the static ram exhaustion that began the cluster failure to begin with. I can understand the limitation of static ram, but the decision to solder that in place (making replacement impossible) meant that particular unit has roughly a 4 year lifespan.
I am well aware that Fortinet has a strong reputation at the high end, but for midsize shops there are more affordable options that seem to need less hand-holding.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Manager at a educational organization with 1,001-5,000 employees
Fortigate is Hard to Beat for the Money
Fortinet has been a darling of the stock market ever since its IPO in 2009 as its stock price has accelerated over recent years. Its stock performance has mirrored the adoration that its line of security devices consistently receive. Fortinet is the current UTM market leader, boasting a 20% market share. Fortinet is now expanding out of its core SMB strength and into the large enterprise market where the increasing performance of its solutions are making it attractively priced.
In Gartner’s latest Unified Threat Management Magic Quadrant (UTM) Fortinet is listed at the top of the leader quadrant. Says Gartner, “We believe attributes that contributed to the leadership position include Fortinet’s high awareness in the industry, in Gartner client’s short-lists and in competitive situations; Fortinet’s aggressive price/performance.”
A UTM or Unified Threat Management device is a firewall that includes other features as well. The Fortinet UTM package includes gateway firewall, anti-virus, web filter, intrusion protection, application control, VPN, email filtering and WAN optimization. Think of it as the “Everything Box.”
There line of UTM security appliances is called the Fortigate series. It offers an appliance to meet every type of network, from the home office to large enterprise networks, as well as Managed Security Service providers. Its smallest unit, the Fortigate-20C, also serves as a wireless router and offers four internal switch port in addition to a WAN port. At the top of the food chain is its new 5000 Series chassis based network appliance. It supports two, six, or fourteen FortiGate-5000 series network security blades, and allow you to scale security and customize your unique environment. These large units are ideal for virtual infrastructures as they can control up to 3,000 virtual domains.
The admin console for the Fortigate is browser based. Sometimes, browser based can have a cheesy rudimentary look but not with the Fortigate. Navigating the Fortigate is simple with its expandable menu. The admin console opens up to a Dashboard which displays a series of widgets that the administrator can populate according to their needs. It also comes with a command line interface which can be accessed through the admin console itself or through Putty.
Like all UTM appliances, the Fortigate units do some things better than others. Its web filtering is certainly more than suitable for most environments but if you are looking for super high granularity with a complicated array of user based filtering and exceptions, you probably would be better suited with a dedicated filtering appliance. The same probably holds true for its email filtering as well.
With this in mind though, what IT professionals are looking for first and foremost in a UTM device is security, and this is what Fortinet does best. Configuring the firewall of the Fortigate is a breeze. Simply create your firewall objects, consolidate them into groups if possible, and then create your policy rules. You can right click on any of your policies to view a separate context menu that will allow you to do things such as delete, move or edit the policies.
Integrating the other core components with your firewall policies is a snap. Simply apply the various UTM services you desire to the designated policies. For example, you would enable email filtering only to the rule configured for email traffic. You would then configure web filtering for the rule regarding your HTTP and HTTPS traffic while you would apply anti-virus to both rules.
Backing up and restoring your Fortigate configurations is as simple as clicking a single link and can be completed in less than a minute. Fortinet is continually releasing new builds and updates for all of its models. Simply download these firmware upgrades to any local device and click the update link and browse to the downloaded updates. You can revert back to an older firmware release at any time. Some of the more robust Fortigate models can be clustered into active-active or active-passive configuration.
Fortinet recently released version 5 which among other things includes Mobility Management. This feature does not include an additional license and is ideal for those organizations who allow BYOD devices.
If you browse some of the UTM discussion boards out there, you will find the phrase, “can’t beat it for the price” when discussing the Fortigate. The combination of its strong UTM features with a very affordable price point should certainly put Fortinet on the short list for any organization shopping for a new UTM appliance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
September 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,445 professionals have used our research since 2012.
Network Engineer at a construction company with 1,001-5,000 employees
Fortinet vs. Palo Alto
I work with both Fortinet and Palo Alto. For me, the advantage of Palo is visibility, reporting and user authentication. Fortinet is easier and faster to configure. A commit on a Palo Alto is very long when we are used to have a direct modification of Fortinet. Virtual wire on Palo Alto is much more easier than transparent mode of Fortinet, it's really useful to prepare an integration or a demo in real situation and the tap mode is cool for that too.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Pre sale engineer at Harnssen Group Limited
A very strong security solution, with an excellent range of unique features
Pros and Cons
- "This solution has a unique range of features that are not available with any other product."
- "We would like to see an improvement in the consistency of the product's performance levels."
What is our primary use case?
What is most valuable?
This solution has a unique range of features that are not available with any other product.
We also appreciate that this solution is easy to maintain and manage.
What needs improvement?
We would like to see an improvement in the consistency of the product's performance levels.
For how long have I used the solution?
We have been using this solution for around five years.
What do I think about the stability of the solution?
The stability of this solution has been good, in our experience.
What do I think about the scalability of the solution?
We have found this solution to be easily scalable.
How are customer service and support?
The technical support for this product is very good; they always respond to us quickly when we raise issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched to this solution because it offered the best range of features in its category.
How was the initial setup?
The initial setup of this solution is very straightforward, and deployment only takes between 30 minutes to an hour.
What other advice do I have?
I would rate this product a 10 out of 10, and I would recommend it to any business that is in the market for a security solution.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Manager at PTECH
Filled with excellent content and is a very competitive option
Pros and Cons
- "Fortinet FortiGate SWG's content is its most valuable feature."
- "Fortinet FortiGate SWG can be expensive for some customers."
What is our primary use case?
We use it as a security solution.
What is most valuable?
Fortinet FortiGate SWG's content is its most valuable feature.
What needs improvement?
Fortinet's licensing is high compared to other products.
For how long have I used the solution?
I have been using Fortinet FortiGate SWG for ten years.
What do I think about the stability of the solution?
The product is stable, and I rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
A few private and government companies use Fortinet FortiGate SWGs. It is popular among enterprise customers.
How are customer service and support?
The customer service team is helpful. They have good technicians.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate SWG can be expensive for some customers. We recently had a project for a customer where we could not protect the cost, so we had to look elsewhere.
What other advice do I have?
I recommend this solution. Fortinet FortiGate SWG is better than the market alternatives. It's easy to install and manage, and I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Network Security Engineer at a educational organization with 11-50 employees
A simple firewall solution that helps to protect networks
Pros and Cons
- "FortiGate NGF is simple compared to other firewalls. It is easy to use and you don't need any training. Any person with basic firewall knowledge can use it."
- "The solution needs to integrate VPN features."
What is our primary use case?
FortiGate NGF is used to protect customer networks.
What is most valuable?
FortiGate NGF is simple compared to other firewalls. It is easy to use and you don't need any training. Any person with basic firewall knowledge can use it.
What needs improvement?
The solution needs to integrate VPN features.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
FortiGate NGF is scalable. The number of users depends on the project and can be around three users.
How are customer service and support?
FortiGate NGF's support responds fast.
Which solution did I use previously and why did I switch?
I use Palo Alto and Check Point as well.
How was the initial setup?
The tool's setup is easy. We used one resource to handle the deployment. The tool's deployment can take around one to two days to complete and depends on customer requirements.
What other advice do I have?
I would rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Jefe de Infraestructura y Servicios de TI at Grupo ASD
Highly stable, quick setup, and helpful support
Pros and Cons
- "The most valuable feature of Fortinet FortiGate SWG is its stability."
- "We are providing VoIP and the IP licensing could improve in Fortinet FortiGate SWG."
What is our primary use case?
We are using Fortinet FortiGate SWG as a firewall.
How has it helped my organization?
This solution has helped our organization because it is connected to the internet and has provided us with stable VPNs and networking solutions.
What is most valuable?
The most valuable feature of Fortinet FortiGate SWG is its stability.
What needs improvement?
We are providing VoIP and the IP licensing could improve in Fortinet FortiGate SWG.
For how long have I used the solution?
I have been using Fortinet FortiGate SWG for approximately one year.
What do I think about the stability of the solution?
I rate the stability of Fortinet FortiGate SWG a ten out of ten.
What do I think about the scalability of the solution?
I rate the scalability of Fortinet FortiGate SWG a ten out of ten.
How are customer service and support?
I rate the support of Fortinet FortiGate SWG a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Fortinet FortiGate SWG is simple and quick.
What was our ROI?
We have received a return on investment.
What other advice do I have?
I rate Fortinet FortiGate SWG a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Corporate Marketing Executive at a tech services company with 1-10 employees
The SD-WAN capability is the most useful feature for us
Pros and Cons
- "FortiGate's SD-WAN capability is the most useful feature for us."
- "FortiGate's logging and reporting could be improved. I would also like to see Fortinet add a guest management portal."
What is our primary use case?
We have three offices across Gujarat State in India. We mainly use SD-WAN features over the Fortinet and the antivirus IPS, web content filtering applications control.
What is most valuable?
FortiGate's SD-WAN capability is the most useful feature for us.
What needs improvement?
FortiGate's logging and reporting could be improved. I would also like to see Fortinet add a guest management portal.
For how long have I used the solution?
I have been using FortiGate for the last nine years.
What do I think about the stability of the solution?
Fortinet's scalability and stability are fine because I have three units across India, and none have gone down so far.
How are customer service and support?
I get technical support from Fortinet and my reseller. It's fine. I never have any issues with support.
Which solution did I use previously and why did I switch?
We previously used Cyber, but we switched because Fortinet is an established international brand. It is international, stable, and scalable.
How was the initial setup?
Installing FortiGate is straightforward. Anyone can install, configure, and troubleshoot. Deployment takes only one or two hours. One technician is more than enough to deploy and maintain the solution.
What's my experience with pricing, setup cost, and licensing?
We have a three-year license.
What other advice do I have?
I rate FortiGate IPS nine out of 10. I would recommend implementing FortiGate to stay secure.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: September 2025
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I agree with the drawbacks you presented in the review. I would like to ask you, can you give me some examples of other options that are more affordable for midsize shops? Thank you.