We use it for managing access to our data center, regulating the communication tools employed among servers, and ensuring overall security.
Senior IT specialist at SAUDIA ALIRLINES
Has robust security features, comprehensive threat protection, intuitive user interface, and seamless integration
Pros and Cons
- "Its performance in fulfilling our requirements has been satisfactory."
- "There is room for improvement related to the logging and reporting aspect."
What is our primary use case?
What is most valuable?
Its performance in fulfilling our requirements has been satisfactory. The graphical user interface is straightforward to navigate.
What needs improvement?
There is room for improvement related to the logging and reporting aspect. It was somewhat challenging as I delved into the logs during an incident. Navigating through the logs to trace the specific information we needed, as well as generating the corresponding report, proved to be less intuitive. In comparison, when considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
For how long have I used the solution?
I have been working with it for two years.
Buyer's Guide
Fortinet FortiGate
June 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,588 professionals have used our research since 2012.
What do I think about the stability of the solution?
It offers good stability capabilities.
What do I think about the scalability of the solution?
We have approximately two hundred users within our company.
How are customer service and support?
I would rate its customer service and support ten out of ten.
What was our ROI?
Its performance justifies the cost, there is a prominent ROI.
What's my experience with pricing, setup cost, and licensing?
The pricing is very reasonable.
What other advice do I have?
I would highly recommend it. Overall, I would rate it eight out of ten due to the reporting and logging issues.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Engineer at a aerospace/defense firm with 1,001-5,000 employees
Helps reduce our cybersecurity risks, enhances security, and performs well
Pros and Cons
- "The email protection and VPN features are the most valuable."
- "The process of configuring firewall rules appears excessively complex."
What is our primary use case?
We utilize the Fortinet FortiGate firewall to safeguard our network and provide secure VPN access from external locations.
We implemented FortiGate because we needed a firewall to protect our data.
How has it helped my organization?
FortiGate helped us meet our ISO requirements.
In the time we have been using FortiGate, we have not had any security breaches.
FortiGate has reduced the risk of cyberattacks that can disrupt our production. Since implementing FortiGate we have not dealt with any such attacks.
I'm unsure whether centralized FortiGate management enhances efficiency, but our experience with it has been exceptional. We haven't encountered any issues, and the operational aspects have been seamless. Additionally, there was no downtime, which is crucial for our operations.
Our Fortinet security fabric has enhanced security across our industrial control system. By safeguarding our production environment and ensuring the security of VPN access granted to individuals, we have achieved comprehensive data protection. We have not experienced any incidents that would have occurred if our firewall was inadequate.
FortiGate does a lot of research, and the product is regularly updated, especially in the ransomware area. I know of a couple of other companies around us that had some ransomware incidents, but we never have. From that perspective, FortiGate has helped mature our approach to cybersecurity a lot.
What is most valuable?
The email protection and VPN features are the most valuable.
What needs improvement?
The process of configuring firewall rules appears excessively complex. While FortiGate offers greater functionality than other firewall solutions, its user interface could benefit from simplification.
I would like the log viewing process to be improved to provide a clearer understanding of the logs.
For how long have I used the solution?
I have been using Fortinet FortiGate for five years.
What do I think about the stability of the solution?
I would rate the stability of FortiGate ten out of ten. We have never had any issues.
What do I think about the scalability of the solution?
We used the limit of our FotiGate firewall which was around 150 users and we never noticed any performance issues.
I would rate the scalability of FortiGate eight out of ten.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our decision to switch from FortiGate to Sophos was solely driven by the seamless integration with our existing Sophos antivirus system. Had this integration not been an advantage, we would have maintained our FortiGate system.
How was the initial setup?
The initial deployment was straightforward due to our understanding of the product and its operation. It was completed in one day by a team of two.
What's my experience with pricing, setup cost, and licensing?
The price of FortiGate is comparable to that of most other firewall solutions and is more affordable than Cisco.
What other advice do I have?
I would rate Fortinet FortiGate eight out of ten.
Except for the firmware updates we have to do now and then, there is no other maintenance required for FortiGate.
We had FortiGate deployed in one location in a big server room. We have 150 users.
I would recommend FortiGate to anyone. FortiGate is an out-of-the-box firewall with good pricing and excellent features.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
June 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,588 professionals have used our research since 2012.
Technical support engineer at a comms service provider with 1-10 employees
Enables me to easily see the events and make a decision about next steps
Pros and Cons
- "The feature I like most is the SD-WAN. It allows you to manage more than one ISP at the same time. And there is a high-availability mode, so if one of your ISPs is down, you still have a backup."
- "I would like to see improvements in the support from Fortinet. Here in the Philippines, whenever we have problems with a Fortinet product, we mostly ask for support from distributors and resellers and not directly from Fortinet."
What is our primary use case?
It's mainly used to secure our clients' network access because they do not have any servers. The only things we have connected to the FortiGate firewall are access points, CCTVs, and a printer. It's just used for web browsing and internet access.
How has it helped my organization?
It definitely helps with intrusion prevention. When managing a firewall, you need to create policies to dictate the traffic flow within your environment. And once you enforce a policy, it has an intrusion prevention assistant that you can activate, so it's not just acting as a firewall.
Like most next-generation firewalls today, it helps control network traffic. I don't have any problem managing the network traffic within our network. It's very easy to access and manage.
FortiGate has also helped reduce the risk of cyberattacks. If such an attack happened, the main consequences for us would be data breaches, where some of our company's most important information might be leaked and used by other people. That would endanger our production and security.
And with the System Events page, I can easily access and see the events that are happening within the device and the network. It's easy to track if something has happened and, based on that, make a decision about the next step that I should take. I can see if it is severe or if it is just something that is not critical but more than a nuisance. Even in that case, I have to think about the steps that I will take to prevent it from happening again.
Mostly, it's about protecting the internet access of our end users in the production area of our company. It protects us during our web browsing and from internet-related activities.
What is most valuable?
The feature I like most is the SD-WAN. It allows you to manage more than one ISP at the same time. And there is a high-availability mode, so if one of your ISPs is down, you still have a backup.
It also provides us with visibility because we are able to track the IP addresses, as well as the type of device, OS, vendor name, and the name of the devices.
In addition, Fortinet Security Fabric helps us meet regulations and compliance requirements.
The built-in APIs enable us to integrate with different vendors, such as TP-Link and Luigi. We did not have any problems with the integration. It's very easy to configure and connect. This helps reduce deployment time, but that has more to do with network knowledge than with the product. If you're familiar with basic networking, it would be easy for you to understand the application of a certain device and integrate it with the API of your choice.
For how long have I used the solution?
I've been working with Fortinet FortiGate for about 10 months.
How are customer service and support?
I would like to see improvements in the support from Fortinet. Here in the Philippines, whenever we have problems with a Fortinet product, we mostly ask for support from distributors and resellers and not directly from Fortinet.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I don't know why our company acquired FortiGate because I'm not the account manager. I'm just the technical person who installed the product. But I can assume they just looked at other companies that are securing their networks and decided to secure their internet access like those companies do.
How was the initial setup?
Including the reconfiguration of the network setup, the deployment took at least five days. But the actual deployment of the device only took one day. There were four people involved.
What's my experience with pricing, setup cost, and licensing?
I have no idea what the difference in pricing is if you buy it from a reseller or distributor compared to Fortinet, or even if Fortinet gives that option. The pricing is justified. It's a little pricey, but what you pay for is what you get.
What other advice do I have?
I can't say how much it has reduced MTTR because I have not experienced any issues with FortiGate.
When I first built the FortiGate firewall, it enabled me to learn more about the network security field.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Deputy Vice present at PVR Ltd
A tool that offers security along with great technical support
Pros and Cons
- "The response from the technical support team has always been excellent."
- "The graphical user interface of Fortinet FortiGate SWG is an area of concern where improvements are required."
What is our primary use case?
I use Fortinet FortiGate SWG in my company for security purposes and the SD-WAN in our networks.
What is most valuable?
The network load balancing is one of the best features of Fortinet FortiGate SWG. Fortinet FortiGate SWG's SD-WAN compatibility with any of the providers is also one of its good features. The security devices work well with the solution, and it works well for anything pertaining to security, including the HTML files and VPN, which is beneficial for our company.
What needs improvement?
The graphical user interface of Fortinet FortiGate SWG is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Fortinet FortiGate SWG for three years. I use the solution's latest version, which is Fortinet FortiGate 100F Series. I am an end user of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight and a half out of ten.
My company uses Fortinet FortiGate SWG in around 350 locations spread across India, and we have a user base of over 5,000 users.
How are customer service and support?
The response from the technical support team has always been excellent. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
There were no issues with the product's installation phase. In our company, there were some initial things like checking the networks and managing the area of whitelisting in the firewall.
The solution's installation process doesn't take longer than an hour.
The solution is deployed on an on-premises model since my company has security gateway appliances across the company for 350 locations.
There was a team of six engineers in my company to take care of the implementation part of the product.
What about the implementation team?
I was a part of the design and implementation team of the solution in my company.
What was our ROI?
Earlier, in my company, we had constraints in regard to the link load balancer and the site getting isolated because of the internet. Now, the good part is that the failovers and integration have become entirely seamless, and the site remains connected, meaning, in our company, we don't see the site getting isolated.
What's my experience with pricing, setup cost, and licensing?
I rate the price of Fortinet FortiGate SWG a seven and a half out of ten since it is not a cheap solution, though I feel it is a good product for the money one pays.
There were no additional costs apart from the licensing charges of the product, and the extra payments were related to the shipping charges so that it could be shipped to multiple cities.
Which other solutions did I evaluate?
My company plans to use FortiAnalyzer and FortiManager.
What other advice do I have?
I rate the overall tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Lead at CMH
Good support and highly scalable solution
Pros and Cons
- "The scalability is very good."
- "There have been several vulnerabilities in the firewall. It is hackable, some of the images are hackable."
What is our primary use case?
The firewall system we have implemented in my company serves as the gateway to access the internet. We have different VLANs set up on the firewall for various networks.
We enforce security measures based on policies. When it comes to security, we have web monitoring, application filtering, and MAC address filtering implemented on the firewall. We also utilize VPN and SD-WAN architecture. Everything is functioning well.
Additionally, we have two ISPs connected for load balancing. We send the logs, and audit logs to FortiCloud for analytics and statistics.
Moreover, we have an alerting system for FortiGate, which is also functioning properly. The firewall operates in question mode, using round-robin connections, and handles routing as well.
What is most valuable?
FortiGate is a very good product. It offers a wide range of features, and its availability is almost everywhere. The support, both local and international, is good. Also, they provide certification programs for the next-generation firewalls, which is beneficial.
The product speaks for itself and holds a strong position in the market. In our company, we highly recommend FortiGate to our colleagues and other IT professionals. Furthermore, it offers cost advantages compared to other products.
What needs improvement?
The improvement that I would like to see is in the licensing. The licensing process is a bit high.
Additionally, there have been several vulnerabilities in the firewall. It is hackable, some of the images are hackable. So, upgrading to the latest patch, but these improvements would be more profitable for companies like ours.
I would like to see improvements in license costs and the handling of vulnerabilities.
For how long have I used the solution?
I have been working with FortiGate NGFW for ten years. I currently use the FortiGate 101E model at a customer site.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. It provides a stable network, and I can connect to remote sites as well. I find it reliable because we use SD-WAN. There are no major issues, except when there is an Internet outage. But overall, no significant problems.
What do I think about the scalability of the solution?
The scalability is very good. I would rate the scalability of the solution a nine out of ten because I have encountered no issues so far with the product. The scalability is excellent, very good.
We have 150 users using this solution. Moreover, we have plans to increase the usage. Maybe next year, I plan to upgrade to a newer version of FortiGate, and we have a plan to increase our user count by ten percent by next year. So I'm considering a more powerful firewall for better performance. That's the plan.
How are customer service and support?
In terms of support, they are very responsive. If you reach out to them, they will contact you within 15 minutes. Managing FortiGate is easy and simple compared to other products. It's not too complex.
Even if we miss renewing our licenses, FortiGate provides a grace period of 90 days, which is exceptional. Most products only offer 30 days. That's the best part, in my opinion.
The support is excellent. I've had very positive experiences with FortiGate's support team. They are friendly and always available. Their support is available 24/7 via phone, email, or chat.
They even offer remote access if we need help with configuration or auditing logs. Their support is reliable both locally and internationally.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The availability of product support and its manageability were important factors for me. I found it easy to manage, not too complex.
Additionally, the product is readily available in my country. Based on the information I found on the Internet, FortiGate seemed to meet my requirements.
How was the initial setup?
The initial setup is straightforward. The setup is pretty simple. However, it acts as an authentic gateway between my routers and the internal network. All the traffic goes through the firewall in cluster mode. If one firewall goes down, the other one takes over until we have time to replace the faulty one. We typically use the firewall for a period of five years before considering a replacement.
The device is connected to the server room on-premises. We configure it locally, but we utilize FortiCloud for logging and analytics. We manage the number of assets (FortiGate assets) we have, which is manageable through the cloud. That's all.
Which other solutions did I evaluate?
I have used Barracuda, Sophos, Palo Alto, and more.
What other advice do I have?
My advice would be to start by conducting a Proof of Concept (POC) and test FortiGate NGFW in your own environment. Go through all the necessary configurations and spend around one or two weeks to become familiar with the solution.
After that, you can proceed with the purchase. But if I were to advise someone instantly, I would simply say, go ahead and give it a try.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Consultant at Jooya
A solution with good performance that is also price-wise reasonable
Pros and Cons
- "When I survey FortiGate products, I see that they have a good performance, especially in terms of next generation firewalls."
- "One of the weaknesses of the solution is something we noticed, especially after comparing the tool with SD-WAN features, since, unfortunately, in a massive scale size environment, the solution is not good. I"
What is our primary use case?
First, we use the solution as a native firewall. After a native firewall, we use IPS. We also use NGFW features like antivirus, IPS, and shaping, which are very important features for companies. We also manage all of my products with FortiManager or FortiAnalyzer and collect online data. For another feature, we try to use SD-WAN products. The SD-WAN feature on FortiGate was implemented for a company with thirty or fifty branches. We had a good experience with the conversion between Cisco and FortiGate for secure access points because Now I'm a consultant for network administration, and we have a challenge with choosing one of these, and so for example, someone, if I actually choose a Fortinet product, SD-WAN based on Fortinet, sometimes someone chooses SD-WAN based on Cisco, but because my special is Cisco, I prefer SD-WAN based on Cisco.
What needs improvement?
One of the weaknesses of the solution is something we noticed, especially after comparing the tool with SD-WAN features, since, unfortunately, in a massive scale size environment, the solution is not good. It cannot be recommended for massive scaling in terms of size, especially for businesses with more than 1,000 branches.
Cisco is very stable, especially on the larger scale side, and it's very important for SD-WAN features. If you try Next Generation Firewall for a big company, then it is good to purchase a Cisco product. However, Cisco's price is a little high and more than Fortinet's prices. But for small companies, it is better to choose Fortinet and FortiGate products, which is important.
A company needs a tool for accounting. Unfortunately, now we don't have any accounting, especially for the quarter and control side. We don't have any solution in FortiGate. However, Sophos Firewall has it, so it is good for Fortinet's next version.
For how long have I used the solution?
I have been using FortiGate Next Generation Firewall (NGFW) for more than eight years. I am just a technical person, so I'm a solution designer, a network architect involved in network security.
What do I think about the stability of the solution?
In FortiGate, after FortiOS Version 5.6, it is stable, and there is no problem. However, we had many problems with FortiOS Version 5.0.5 in FortiGate. Now, when we use FortiGate's FortiOS Version 7, we don't have any problems. The solution has improved, and it is a good product now. For a larger scale, my recommendation is to choose a Cisco product like Firepower Services because, in a massive-scale business, stability is very important.
What do I think about the scalability of the solution?
When I survey FortiGate and FortiGate products, I see that they have a good performance, especially in terms of next generation firewalls. In the future, improving such features and performance is absolutely better. Juniper has a better performance compared to FortiGate.
How are customer service and support?
Speaking about technical support, I have a good experience with design, especially in terms of security design and security architecture.
In level one support, they connect to customers directly, which is a part of our work, and we should solve customer problems. But I prefer staying in level two, where we develop, implement, and solve huge and complex problems, because I have had a good experience with this for more than ten years. Also, I think I have good behavior when under heavy pressure.
What's my experience with pricing, setup cost, and licensing?
I think price-wise, the solution is totally reasonable since it has many products to serve, starting from small homes to massive scale sites. A company can choose from one of the offerings by the solution company. Also, it's very important to choose a contract support level. Some companies may choose RMA with support twenty-four hours and seven days a week. So, it depends on the contract support, I think. The Fortinet appliance is a reasonable purchase for companies.
Regarding the license costs, when you choose the 100 series, it is completely different from the 1000 series. It's very important, and so when you choose one-year support or five-year support, or seven-year support, the pricing depends on which one you choose.
In Iran, we have a massive sanction, so we don't use direct support. We don't talk about this. But, concerning my country and direct support from Fortinet, I can't speak about this event. So, in Iran, I don't have an idea about the use of support since we don't use direct support, but we do get indirect support.
What other advice do I have?
When planning to choose FortiGate Next Generation Firewall (NGFW), the scope of the company is very important. Also, it is important for a company to consider if they want one gig, ten gigs, or another concurrent pair concurrent session. Totally, a company's scale and size are very important. After that, for example, we use a prototype with a five gigabit per second, including the performance. However, if we compare Cisco, Fortinet, and other things, Firepower is very good because Cisco's Firepower is a big and active solution which is very strong compared to Fortinet. However, it's very important for a company to have a native firewall, so such companies can't choose from Fortinet series. So, it very much depends on the situation of the company. So, before that, we review a company's requirements and survey network. After that, usually, I recommend the solution. Also, it is very important to have a budget. For example, a company can first tell me about its budget, like, one billion dollars or whatever. After that, we choose a guide and recommend choosing one of the solutions.
I rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Engineer at a government with 201-500 employees
Great routing, layer three throughput, and firewall management capabilities
Pros and Cons
- "It can expand easily."
- "We've actually replaced 30 or more Cisco routers that were doing these VPN connections, and we replaced them with the FortiGates in order to provide Point-to-Point connectivity."
- "With the reports, you can see it, and you can get good feelings so upper management can go, "Oh, wow. That looks pretty." However, it's very basic."
- "In their IPS Web Security Gateway, the reporting functions need to be a little bit more user-friendly for how to get the reports from it."
What is our primary use case?
I use it for a VPN. I use it as a gateway between locations. That's what I use it for.
They're Point-to-Point Networks, Metro Ethernet Networks, and over across the internet. We set it up with an AD VPN tunnel in between the various connections.
We use it for interconnectivity between the various sites to provide VPN tunnels. In contrast, service providers, even on Metro Ethernet and Point-to-Point Networks, cannot provide a secure connection between two points.
How has it helped my organization?
We've actually replaced 30 or more Cisco routers that were doing these VPN connections, and we replaced them with the FortiGates in order to provide Point-to-Point connectivity. It increased throughput on the various links, and it increased security.
What is most valuable?
Their VPN connection, their routing capabilities, their layer three throughput, and their firewall management capabilities that limit access from one VLAN to another are all the most valuable aspects for us.
The solution is stable.
It can expand easily.
Support is helpful.
The product is significantly cheaper than, for example, Cisco.
The user productivity has been good as they can, for example, transfer files easier. There is no slowdown.
What needs improvement?
In their IPS Web Security Gateway, the reporting functions need to be a little bit more user-friendly for how to get the reports from it. That's one of the reasons why we don't use that function.
With the reports, you can see it, and you can get good feelings so upper management can go, "Oh, wow. That looks pretty." However, it's very basic.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
We've been able to scale pretty well. It's not a problem of you need to expand.
End users will be passing through it. Most of the accounting passes through it to various other locations. We have about 1,500 people on the product, technically.
We do have plans to increase usage. We have not completed the entire County yet. We've done 80% and still need to action the last 20%.
How are customer service and support?
Technical support is very helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used to use Cisco. We switched to FortiGate due to its throughput, ease of use, and cost.
How was the initial setup?
Our needs are a little bit more complex than others. That said, overall, I would say it's about average in terms of the ease of setup. We got to do a VPN tunnel across, and it was AD VPN, it was something brand new.
When I set things up now, it's pretty straightforward. When I first started, it was different as I'd never seen the technology before. When I first started, I'd never seen this technology, I didn't have a clue. Others may be in the same boat.
Now that we're familiar with technology, this is very easy to set up. We've deployed 30 of them. I've got junior engineers that can follow my instructions and set up the FortiGate, and we're up and running. It gets easier over time. We've been doing this over the last two years.
We have up to two people needed for deployment and maintenance tasks.
What about the implementation team?
The deployment is completely done in-house. We didn't have any outside assistance.
We did use Fortinet's tech support when we came into some problems. However, we didn't use any extra vendor.
What's my experience with pricing, setup cost, and licensing?
Licensing is renewed every three to five years. They are less expensive e than Cisco. It has reduced the overall cost of maintaining a Cisco environment.
It's a package deal. There are no extra costs.
Which other solutions did I evaluate?
We did not look into other solutions.
What other advice do I have?
I'd advise potential users to just implement the right size for you and what your needs are.
I'd rate the product nine out of ten.
We are just a customer and end-user.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Research at a construction company with 501-1,000 employees
Dashboard management consolidates tools and saves time while enhancing threat remediation
Pros and Cons
- "Fortinet FortiGate has helped me reduce Mean Time To Respond, or MTTR, and helped my organization consolidate all of the tools in one application."
- "In the scenarios coming from Sophos, it has not."
What is our primary use case?
I am working with Fortinet FortiGate and FortiMail.
What is most valuable?
I assess Fortinet FortiGate firewall as a one-stop shop that helps me secure and protect mission-critical data. Fortinet FortiGate also has products for protecting the edge. Everything can be managed through one dashboard, so I cannot quantify the time saved. Fortinet FortiGate has helped me remediate threats more quickly.
What needs improvement?
At the moment, I cannot think of any areas where Fortinet FortiGate could be improved. In future updates, I would like to see more RAM and lower prices.
For how long have I used the solution?
I have probably been using Fortinet FortiGate for eight years.
How are customer service and support?
I would rate support from Fortinet as a nine.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did previously use other software before Fortinet FortiGate. I was using Cisco and Sophos.
How was the initial setup?
The installation of Fortinet FortiGate was very easy.
What was our ROI?
In the scenarios coming from Cisco, Fortinet FortiGate has helped reduce my total cost of ownership. In the scenarios coming from Sophos, it has not.
What's my experience with pricing, setup cost, and licensing?
I would say I am average in my satisfaction with the licensing cost for Fortinet FortiGate. I am satisfied with the price-to-performance ratio that I get from using Fortinet FortiGate firewall.
Which other solutions did I evaluate?
I switched from Cisco and Sophos to Fortinet FortiGate because it is easier to manage.
What other advice do I have?
I have been using the Fortinet FortiGate firewall for a significant time and I am very happy with it. I have seen a lot of time saved for my company from using Fortinet FortiGate. Fortinet FortiGate has helped me reduce Mean Time To Respond, or MTTR. Fortinet FortiGate helped my organization consolidate all of the tools in one application. This product does not require any maintenance from my side. I would recommend Fortinet FortiGate to other organizations because it is a one-stop shop for all security features in Fortinet, and I can manage everything on the same dashboard. The vendor can contact me in case they have questions regarding my review. I wish to be anonymous at the moment.
I would rate Fortinet FortiGate in general as a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at Lantec
Provides good value for money and improves performance
Pros and Cons
- "The best feature of Fortinet FortiGate is value for money."
- "The best feature of Fortinet FortiGate is value for money. It is very easy to deploy and scale. It saves us costs and increases bandwidth throughput."
- "We have never encountered any issues with it. The price and deployment part of Fortinet FortiGate is good, but it can always be better."
What is our primary use case?
We use Fortinet FortiGate as a border firewall and in the middle network for segmentation. It is used for inspecting security traffic from users.
What is most valuable?
The best feature of Fortinet FortiGate is value for money. It is very easy to deploy and scale.
It saves us costs and increases bandwidth throughput.
What needs improvement?
We have never encountered any issues with it. The price and deployment part of Fortinet FortiGate is good, but it can always be better.
For how long have I used the solution?
I have been working with Fortinet solutions for about five years. We work with Fortinet FortiGate next-generation firewall, FortiAnalyzer, FortiManager, and sometimes FortiSwitch. We work with Fortinet FortiGate's hardware and virtual appliance solution.
What do I think about the stability of the solution?
Fortinet FortiGate is stable since we use HA availability solutions.
What do I think about the scalability of the solution?
Fortinet FortiGate is scalable.
How are customer service and support?
I would rate technical support from Fortinet a ten out of ten, the best.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Cisco Firepower and Juniper SRX, and a little bit of Check Point too. We switched to Fortinet FortiGate because of the best pricing.
How was the initial setup?
Fortinet FortiGate has an easy setup.
We bought it from Azure Marketplace, not AWS.
What about the implementation team?
We used an integrator for the deployment.
What's my experience with pricing, setup cost, and licensing?
Its price is good.
What other advice do I have?
I would rate Fortinet FortiGate a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director of Infrastructure at a manufacturing company with 201-500 employees
Enhance reporting and operational efficiency with detailed insights
Pros and Cons
- "FortiAnalyzer's capability to provide detailed reporting based on various criteria is highly valuable."
- "Like any hardware, it has finite scalability restrictions."
What is our primary use case?
I use FortiAnalyzer for reporting. It provides log management solutions for my enterprise, which is in the manufacturing sector.
What is most valuable?
FortiAnalyzer's capability to provide detailed reporting based on various criteria is highly valuable. It allows for better log management in my enterprise. The IPS functionality and the reporting capabilities of FortiAnalyzer also help in maintaining efficient operations.
For how long have I used the solution?
I have around three years of experience with Fortinet solutions.
What do I think about the stability of the solution?
The solution has been very stable.
What do I think about the scalability of the solution?
I must select the right size firewall to match my traffic flow rate. It is important to pick a large enough firewall to meet the site's specific needs. Like any hardware, it has finite scalability restrictions.
How are customer service and support?
I have been satisfied with FortiGate support. Even though I work through a managed provider, I believe FortiGate provides good support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
At my last company, I switched from Cisco to FortiGate due to performance and functionality.
How was the initial setup?
My service provider manages the setup, so I do not have direct experience with the initial setup.
What about the implementation team?
My implementation is managed by a third-party provider, and I do not handle equipment directly.
What was our ROI?
It is hard to measure, but the return on investment with Fortinet has been good with improvements in operational impact.
What's my experience with pricing, setup cost, and licensing?
The hardware is competitively priced.
Which other solutions did I evaluate?
I switched from Cisco due to performance and functionality improvements with Fortinet.
What other advice do I have?
I never rate anything a perfect ten. There is always room for improvement in any product. I rate the overall solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
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