Business Development Manager - Security at a computer software company with 201-500 employees
Real User
A good product with good security that's simple to use
Pros and Cons
  • "The security on offer is very good."
  • "The scalability could be better."

What is our primary use case?

We primarily use the solution for security.

What is most valuable?

The security on offer is very good.

It's very simple to use.

They have a very good technical center.

It's, overall, a very good product.

The solution is stable.

The initial setup is straightforward.

What needs improvement?

The scalability could be better.

For how long have I used the solution?

I've used the solution for three years. 

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Fortinet FortiGate
April 2024
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What do I think about the stability of the solution?

It's a stable solution. The reliability is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The product can be scalable. However, it could be better. You are limited by the hardware.

We have more than 100 clients using this solution.

How are customer service and support?

I've dealt with support in the past. I've also dealt with Palo Alto support. I find them to be very good. 

Which solution did I use previously and why did I switch?

We also used Check Point and Palo Alto. Fortinet, however, scores very high against security threats, when you compare the three.

How was the initial setup?

The initial setup is great. It's not complex or difficult. It's pretty simple, pretty straightforward. 

We installed it within a day with no issues. It doesn't take much time. 

We have five to six technicians that can handle deployment and maintenance responsibilities. We are all engineers that are managed centrally.

What's my experience with pricing, setup cost, and licensing?

You do need to purchase a license in order to use the product.

What other advice do I have?

I'd recommend the solution to other companies that want to try it out.

I'd rate it at an eight out of ten. We don't have any real challenges with it at the moment. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
LeandroCoelho - PeerSpot reviewer
Pre-sales Analyst at Algar Telecom
Real User
Simple configuration, intuitive graphical interface, and efficient
Pros and Cons
  • "The most valuable feature of Fortinet FortiGate is security. They are known for efficiency and are on the top of Gartner Quadrant reviews. Fortinet FortiGate has an easy-to-use platform with a good graphical interface. The configuration is simple and the solution provides an overall good layer of security."
  • "Fortinet FortiGate could improve by having more storage in the hardware for log data."

What is our primary use case?

Depending on the final cost and any additional costs we deploy Fortinet FortiGate in the cloud or we can deploy on-premises in data centers.

What is most valuable?

The most valuable feature of Fortinet FortiGate is security. They are known for efficiency and are on the top of Gartner Quadrant reviews. Fortinet FortiGate has an easy-to-use platform with a good graphical interface. The configuration is simple and the solution provides an overall good layer of security.

What needs improvement?

Fortinet FortiGate could improve by having more storage in the hardware for log data.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately three years.

What's my experience with pricing, setup cost, and licensing?

Here in Brazil, we're going through difficult economic times and the tax on the dollar is high. All the solutions from minor competitors are growing in the market. The prices have come more competitive.

What other advice do I have?

I rate Fortinet FortiGate a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
April 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
Manager IT at Riphah
Real User
Good threat prevention with a straightforward setup and good stability
Pros and Cons
  • "The threat prevention is the solution's most valuable aspect."
  • "The logs need to be better. They need to be more visible and easier to access."

What is our primary use case?

We primarily use the solution for security, including threat prevention.

What is most valuable?

The threat prevention is the solution's most valuable aspect.

The solution's initial setup is very simple and straightforward. It's not hard to implement it.

The stability if the product is very good so far. We haven't had any issues.

The pricing of the product is reasonable.

What needs improvement?

The logs need to be better. They need to be more visible and easier to access.

The VPN features could use some improvement.

For how long have I used the solution?

I've been using the solution for about two years at this point. It hasn't been too long.

What do I think about the stability of the solution?

The stability is excellent. We haven't had any issues in that sense. It's not buggy and there aren't glitches. It doesn't crash or freeze. We find it reliable.

What do I think about the scalability of the solution?

I do not foresee the product being easy to scale. We find it so hard. It does not seem to be possible.

Currently, we have around 15 users and there are five to ten people handling the management aspect of the product.

How are customer service and technical support?

Over the past two years, we really haven't had any issues that would require us to reach out to technical support. The user experience has been good. If we run into little issues, we may reach out directly to the vendors, however, I can't say that I've spoken with technical support. I wouldn't be able to evaluate their services or speak to their level of knowledge or responsiveness for that reason.

Which solution did I use previously and why did I switch?

I've used other solutions in the past, including, for example, Sophos. However, I have found Fortigate to be more reasonably priced and generally much better as a product.

How was the initial setup?

The initial setup is very easy. It's straightforward. We didn't run into any complexities. We were able to set it up without any issues at all.

What about the implementation team?

The initial implementation was handled by the vendors. They were great at assisting us with the process.

What's my experience with pricing, setup cost, and licensing?

We've found that the cost of the product isn't too high. They are a bit higher than other options, such as Meraki, however, it's still not so bad.

You need to pay for the hardware and then you need to pay for the licensing as well.

What other advice do I have?

We are just a customer. We don't have a business relationship with Fortinet.

We are using the latest version of the solution at this point.

Overall, we've been pretty happy with the solution. I would rate it at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at Computech Associates
Real User
Good web filtering facility and application control, very stable and scalable, and easy to deploy
Pros and Cons
  • "The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."
  • "Security is a continuous process. In every product, there is a requirement for improvement. Its pricing should also be improved according to Indian market requirements. They must also improve on the reporting part. Its reporting can be more precise. If we can get a real-time report in a specific format, it will be helpful for customers to know about the current status of their security."

What is our primary use case?

We are basically system integrators. We design and implement firewall solutions for our customers. We also provide after-sales services. 

We have deployed this firewall for different types of clients. We are providing solutions starting with FG-30E, which is the lowest model in the FortiGate series, and up to 1000 series.

How has it helped my organization?

We understand a customer's requirement of current internet users. After that, we design a perfect solution through which they can not only protect their network but also have load balancing between multiple internet service providers. They can also have secure connectivity from a remote office by using a single box device.

What is most valuable?

The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. 

It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good.

What needs improvement?

Security is a continuous process. In every product, there is a requirement for improvement. Its pricing should also be improved according to Indian market requirements.

They must also improve on the reporting part. Its reporting can be more precise. If we can get a real-time report in a specific format, it will be helpful for customers to know about the current status of their security.

For how long have I used the solution?

I have been working with this solution for the last 12 to 13 years.

What do I think about the stability of the solution?

It is very stable. We have been working with this solution for a long time, and we found it to be stable.

What do I think about the scalability of the solution?

It is a scalable solution, and you can also upgrade. They come up with a new feature every time. Whenever you're updating your firewall firmware, it is ready to mitigate threats available in the fiber scenario.

Our clients are small, medium, and large businesses. We have deployed it for small offices or retail stores as well as for big manufacturing units. We also have clients from Education and Healthcare. Some of the large companies have between 800 to 1,000-plus devices protected through this firewall.

How are customer service and technical support?

Their technical support is good.

Which solution did I use previously and why did I switch?

I have a little bit of experience with other firewalls such as Sophos and Check Point. There are some basic differences in the features and their functionality, but I cannot say that this one is the best, or this one is not good. I have more confidence in Fortinet FortiGate, so we are focusing only on this.

In terms of support, we had purchased a Check Point product for a customer, and we were trying to get support from the team, but it was very difficult. Sophos is okay in terms of support.

How was the initial setup?

Its initial setup is very straightforward. It is very easy if one knows the basic concepts. It has a graphical user interface, which makes it straightforward to configure. You can configure it step by step. The basic implementation of this firewall can be done in a very simple way. There could be some complexity at the Enterprise level, but at a basic level, it is very straightforward.

The deployment duration depends on the complexity level. A simple deployment can be completed in a few hours. A complex deployment can take one to two days depending upon the requirements. This is because, in addition to implementation, we also have to test the solution as per a customer's requirements to see whether it is fulfilling the given task or not.

What about the implementation team?

We are a very small company with seven to eight people. We have a total of three people working with firewalls. They're network and support engineers.

What was our ROI?

Our clients definitely get a return on investment. It is a really good product, and the stability of the product is a very important factor for our clients.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is a little bit complicated in FortiGate. They are always on the higher side. This is one issue that we always raise with the company that they should reduce the price according to Indian market requirements. There are no costs in addition to the standard licensing fees.

What other advice do I have?

It is a good product, but I would always recommend selecting an implementer partner carefully. The implementor should be able to implement all the features so that you get the best benefits of the firewall. An implementation partner is very important. If you don't have a proper partner, you will probably end up with a mashup, and you won't be able to use all the features. Your performance might also not get optimized.

I would rate Fortinet FortiGate an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Channel Partner
PeerSpot user
Engineer at The Learning Network
Real User
A very stable firewall and numerous functions we use on the IPS; good interface
Pros and Cons
  • "We use a lot of function on the IPS and it works well for us."
  • "A lack of integration between our data centers."

What is our primary use case?

Our primary use case of this solution is for the firewall and IPS; the security on behalf of our network, to support north and south traffic. We are customers of Fortinet and I'm a systems engineer.

What is most valuable?

The firewall is stable and that's important. There are a lot of functions we use on the IPS and it works well for us. It's stable, the interface works for me.

What needs improvement?

We currently have two on-premise data centers with several separate firewall units and unfortunately they don't connect with each other. We'll likely migrate to Azure in the next two years because of that. 

For how long have I used the solution?

I've been using this product for about seven years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

For the traffic we have all five firewalls. The log is minimal with the traffic, which is going over the firewall and we don't require a lot of scalability. 

How are customer service and technical support?

We have support in the Netherlands, direct contact with our partner but not with Fortinet. For big changes and difficult issues I can get extended support from a partner. I do the simple fixes myself. 

Which solution did I use previously and why did I switch?

I've used a heap of different products. I've worked with Palo Alto and also with Fortinet. From experience, I prefer Palo Alto, but for the business I'm working in now, Fortinet is okay.

What other advice do I have?

I've had great experience with Palo Alto but I think Fortinet FortiGate is also a great solution. Some time ago we upgraded to the Fortinet solution of our previous partner and there was a memory leak which created problems. Our firewalls crashed multiple times a day and we had a lot of issues. I think the issue was a systems error and it shouldn't have been deployed. It's all very stable now. 

I would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Enterprise Service Manager at Technology Associates Limited
Real User
Easy to configure and very user-friendly, with a great graphical interface
Pros and Cons
  • "It's very fast and easy to configure."
  • "The performance and speed are aspects of the solution that could always be improved upon."

How has it helped my organization?

Unlike Cisco, which is expensive, or Sophos, which has performance issues, Fortinet offers a good product with no bottlenecks.

What is most valuable?

The UTM and security features are the solution's most valuable aspects.

It's very fast and easy to configure.

The solution is extremely user-friendly.

The graphical interface is great.

Now, we are able to optimize the bandwidth. We have the level of control to be able to block specific sites - like YouTube, Facebook etc.

What needs improvement?

The performance and speed are aspects of the solution that could always be improved upon.

For how long have I used the solution?

We've been using the solution for the last two years.

What do I think about the stability of the solution?

The solution is very stable. We haven't experienced any issues in the last two years. It's reliable. There aren't bugs or glitches. It works well.

What do I think about the scalability of the solution?

We have 400 users covered under the firewall and 50 employees. We've never had issues with scaling. It shouldn't be a problem. However, it's not something we actively measure.

We plan to increase usage and to continue to use the product for another three years. After that we may upgrade to a new Fortinet product or seek out a new solution, depending on the landscape at that time.

How are customer service and technical support?

We haven't really faced any technical challenges. We just install it and it runs perfectly. Therefore we don't really have any experience with technical support.

Which solution did I use previously and why did I switch?

Previously, maybe five to seven years ago, I had Cisco. We moved firewalls due to the fact that the renewal cost on Cisco was so high. At the time, we moved to Sophos. It was very good on the UTM side. However, there were performance challenges. That's why we switched to Fortinet. The internet speed is okay and there are no bottlenecks or major challenges.

How was the initial setup?

The initial setup is not complex. It's pretty straightforward. 

It's pretty simple for us as we're very familiar with the product. Every year we do a minimum one or two million dollars of business with Fortinet. At this point, my team is very experienced. 

It's very easy to migrate from other solutions and we can migrate within one day.

It's pretty plug-and-play. You can handle everything in an hour or two and then you can do the testing. It's very easy.

What about the implementation team?

We handle the implementation for our clients as we're Fortinet partners and well versed in the product.

What's my experience with pricing, setup cost, and licensing?

We received this solution for free because we are one of the leading and exclusive partners for Fortinet in Uganda.

What other advice do I have?

We're partners with Fortinet.

I'm not sure of the exact version of the solution.

Overall, I'd rate the solution nine out of ten. It's offered us a very stable VPN and we can access it from anywhere in the world. We're not facing any challenges whatsoever.

I'd happily recommend Fortinet to other organizations. It's one of the best products out there.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
PeerSpot user
Solution Architect at Brillbean Ventures Pvt ltd
Real User
Good security, performance, and traffic inspection
Pros and Cons
  • "The most valuable feature is the VDOM, which allows the customer to have multiple firewalls in a single campus."
  • "Improvement is needed in the Web Filter quotas to restrict users with allocated quotas."

What is our primary use case?

I have deployed FortiGate with multiple organizations such as universities, government institutions, healthcare, and ISP providers. I have worked with FortiGate models 30-500 series and I have deployed the 3200D model for one of the broadband service providers located in India, Namely Sikka Broadband. 

How has it helped my organization?

I have installed the FortiGate 500 and 400D to replace a Sophos firewall in a main corporate office. This implementation provided improved network performance.

This solution made it easier to connect all of the branches together via an IPsec VPN and remote users with SSL VPN.

What is most valuable?

The most valuable feature is the VDOM, which allows the customer to have multiple firewalls in a single campus.

Using the FortiGate security solution provides comprehensive visibility and advanced layer 7 security, including threat protection, intrusion prevention, web filtering, and application control. They face a major complexity hurdle managing these point products with no integration and lack of visibility.

Thie solution provides a high-performance inspection of clear-text and encrypted traffic.

The FortiOS Operating system is robust, and the WAN load-balancing very much transparent.

What needs improvement?

Improvement is needed in the Web Filter quotas to restrict users with allocated quotas.

It would be an improvement to add a feature for active users to change/reset their own passwords.

Fortinet renewal prices for all models are too high, so they should offer discounts for customers on renewal. 

For how long have I used the solution?

I have been using this solution for almost seven years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director, CFO at IT Green Public Company Ltd.
Real User
Securely Protects Databases in Business Operations
Pros and Cons
  • "Fortigate is very scalable to serve our customers' needs. We have scaled already from fifty to more than a hundred instances of Fortinet FortiGate. Around 20 staff are required for deployment and maintenance, mostly engineers."
  • "Fortinet already improved FortiGate, but in the current market, many brands of security devices have improved together. Fortinet still needs to catch up with market standards. Fortinet is lacking in features in comparison to competitors."

What is our primary use case?

Fortinet FortiGate has many use cases: firewall, security, and wifi controller. We use the solution for our project's internet gateway.

How has it helped my organization?

My company operates a large data center with many useful applications, sections, and databases. We have to put the security function into FortiGate to protect the databases in the organization.

What is most valuable?

Fortinet FortiGate has many excellent functions and good security. The firewall is the most common function that we have used for a long time.

What needs improvement?

The Fortinet FortiGate firewall has been improved with many new functions. Fortinet is working to develop a new generation of firewalls with better security.

Fortinet already improved FortiGate, but in the current market, many brands of security devices have improved together. Fortinet still needs to catch up with market standards. 

Fortinet is lacking in features in comparison to competitors.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Fortinet FortiGate is very stable.

What do I think about the scalability of the solution?

Our experience with Fortinet FortiGate depends more on the sizing of the customer. Fortigate is very scalable to serve our customers' needs.

We have scaled from fifty to more than a hundred instances of Fortinet FortiGate. Around 20 staff are required for deployment and maintenance, mostly engineers. 

We are not a distributor for Fortinet, so we will not actively promote it as a solution.

How are customer service and technical support?

The technical support with Fortinet is good. We have our engineers required to have certification in Fortinet products. We provide training classes for our engineers.

Which solution did I use previously and why did I switch?

We also implement solutions with Palo Alto Networks and WatchGuard.

How was the initial setup?

Fortinet FortiGate is user-friendly to set up. The UI is fine. We still have concerns about security with Fortinet. 

The security could be improved compared with Palo Alto Networks equipment. Palo Alto Networks products have more technical issues than Fortinet.

Overall, Fortinet FortiGate is not complicated to set up. 

What about the implementation team?

We had a team for implementing Fortinet FortiGate on these projects. We also have many business partners for service work as integrators. 

Our partner for the Fortinet FortiGate installation was one of the few consultancies that have exceptionally good service in the market currently.

We have begun Fortinet FortiGate training through the consultant company and now have many partners for service contracts. 

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing of Fortinet FortiGate are good if they stay the same. The price is not too high now, but license pricing still changes too much. 

Fortinet FortiGate is comparable with the other products in the current market.

Which other solutions did I evaluate?

We are not sole-distributors of Fortinet products currently. It is part of a portfolio of solutions that we offer our business clients.

What other advice do I have?

The policy for integration and for configuring Fortinet FortiGate should be friendlier than in the version we are using now. Because Fortinet has been in the market for a really long time, and we are very experienced with Fortinet products, I would rate FortiGate with an eight or nine out of 10. I would rate it this score because of the experience that Fortinet has as a market leader for such a long time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.