Fortinet FortiGate Cloud Reviews

It's user-friendly.

The robustness of the software could be improved.

I have been using this solution for three years.

Here and there, there will be a hardware failure, but any hardware can fail.

It's easy to scale.

It's very easy to maintain. You just go on the web, you click is there a newer software and they'll tell you yes. Then you're supposed to make a backup of your configuration file and then you download it.

It's relatively cheap.

I feel that Juniper is more solid than Fortinet.

I would rate this solution 7 out of 10.

We use this product to manage all of our Fortinet equipment from a single place.

This is a vast system that includes a lot of features.

The most valuable feature is the central management. If you have multiple sites, multiple regions, or if you have a spread of Fortinet equipment around the globe and you want to manage them all in one place, then FortiCloud is the best choice.

The licensing is a little bit confusing and needs to be improved.

The technical support should be more responsive.

I would like to see support for a cloud-based network access control (NAC) platform.

I have been working with Fortinet FortiGate Cloud for approximately five years.

I have not encountered any issues with stability or availability. It seems to always be online.

As a SaaS, you just got in. I'm not sure of how well it scales.

Sometimes, the time that technical support takes to respond is too long. Also, the support technicians are not always helpful. The support is not awful and often it is okay, but sometimes, they are missing information.

Overall, I would rate the support a seven or eight out of ten.

Positive

The initial setup is pretty simple. You just sign up and select your licenses.

The price of FortiGate Cloud is generally cheaper than other similar products.

We evaluated Aruba Cloud but I can't really say which one is better. They have different markets.

This is a product that I usually recommend to people.

I would rate this solution a seven out of ten.

We use the solution as a data center product. 

The tool's GUI is user-friendly. 

The only area that requires improvement is the login reports. We aim to integrate it with our local mobile service provider. 

I have been working with the product for six years. 

I rate Fortinet FortiGate Cloud's stability an eight out of ten. 

My company has around 500 users. I rate the product's scalability a nine out of ten. 

I have worked with SharePoint, Cisco, and Sophos. We chose Fortinet FortiGate Cloud because of its user-friendliness and pricing. 

We didn't encounter any challenges during the tool's deployment. 

The tool's pricing is fair. I rate it a six out of ten. You don't have to pay any additional costs. 

I rate Fortinet FortiGate Cloud a nine out of ten. 

I primarily use the solution as a firewall.

The load balancing is great.

The deployment is pretty straightforward. It’s easy to implement.

You can really drill down to specific users to get statistics around usage.

There’s a Mac address for listening that can be used for WiFi as well.

The solution is stable.

You can scale if you need to.

At the moment, everything is good. I am not missing any features. Overall, it’s working great.

If you need to scale, you do need to trade up to a new Fortinet solution.

I’ve used it for about a year now.

We haven't had any crashes yet. We do have a primary and a secondary device on the site. There's never been a situation where we had to revert to the secondary device. It’s reliable and the performance is good. It doesn’t freeze. There aren’t bugs.

It is scalable. However, if you need to get a bigger model, a higher model. You can't just do a software update and scale. You need to purchase a new FortiGate solution once your company grows to a certain point. That's the only drawback of scalability.

I've never had any issues yet, and therefore, I've never actually contacted support.

The initial setup was straightforward and pretty simple. It was not overly complex. It didn’t take long at all to get everything up and running.

I can’t speak to the exact pricing of the product.

We have a partnership with Fortinet.

The solution requires you to leave lots of room for growth when you're spec-ing your firewall solution. Don't just get the exact amount and then you are stuck with a lower model that can't support as many users. It’s better to over-assume what you will need.

I’d rate the solution an eight out of ten.

I’ve never had any issues with it yet. We've got it on three sites and it wasn't a hassle setting up. It’s also prevented me from dealing with tech support since everything works, which makes me happy.

The GUI interface is good.

The basic features are well-documented.

The installation is very simple. 

We have found the solution to be scalable. 

The stability is okay.

The support is not very good and is something they need to work on. I do not find them to be very helpful.

As with any IT vendor, there are software issues.

I've been using the solution for more than ten years. It's been over a decade at this point. I have used it for quite a while. 

The overall operation is pretty good. That said, the solution isn't completely stable. There's not a lot of bugs, and yet, there are bugs. Sometimes Fortinet says they will not fix a bug in a certain version as they considered it non-essential, however, for a user, it's a different story.

The scalability is good, and if a company needs to expand it, it can do so. It's not a problem.

Technical support is not the greatest. L1 support works exclusively by script, sometimes not even looking at the case to see that the info they subsequently request is already included in the initial info provided when the case was opened. There seems to be no effort at all to reproduce customer issues. They aren't supporting, and sometimes they won't fix certain things, like bugs, as, to them, they do not consider the fix something essential.

The initial setup is not overly complex or difficult. It's pretty straightforward and simple. 

We are just a customer and an end-user. We are not a partner and don't have a business relationship with Fortinet. 

We have quite a mix of deployments. We have some FortiGates deployed in Azure, we have some FortiGates that are hardware only, and then we have some FortiGates that are on EFX or vSphere.

I would recommend the solution to other users and companies. 

I'd rate the product at a seven out of ten. mostly due to the lackluster support on offer. 

The solution is primarily used for firewalls, border protection, and network gateway protection.

It's a UTM solution. It covers layer four to layer seven in terms of firewall functionality. It doesn't only cover the network. It also covers application cases. 

It also has an IPS module. It has an anti-malware module. Usually, customers can extend the license, and they can have Fortinet agents which will help them enforce the policies also when they are outside the network. 

It's a comprehensive solution compared to other solutions.

The initial setup is relatively easy.

Maybe the upgrades could be a little bit easier, especially when customers don't upgrade in a long time. When there is a gap like that, you have to follow a strict path of upgrading, which does not always run smoothly. 

In the email security modules they have in their UTM, maybe they can include more extended or expanded features for the email security where users can have their own portal login to release blocked emails, as an example. Currently, the UTM will only have basic email security.

We've used the solution for seven years, as a partner, as a reseller, not as an end user.

The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

It's scalable up to a limit. You have to do sizing correctly. If the sizing is correct, then there are no issues; however, if not, then in some cases, you need to replace all the hardware in order to scale to the next level.

Some environments have only 20 users, and other environments where there are 5,000 users. The number of users varies from client to client.

We have had interaction with technical support.

They're good if you have the correct support package. They have two support packages. They have eight by five and they have 24 by seven. As long as you have the right support package, then you'll find the support process very easy and helpful. Otherwise, you have to match your time with their time and sometimes they will not go the extra mile if the package or the service you bought is limited.

The solution is very easy to implement. It's not complex at all. 

The implementation strategy usually depends on the customer. It varies from customer to customer, depending on the requirements. That said, usually, it shouldn't take more than a couple of days.

Usually, first, we have to collect feedback or collect requirements from customers in terms of the different networks that they have, the policies, the allowed protocols, the disallowed protocols, the allowed content, the blocked content, et cetera. We will get, from the customer, a unique account for Active Directory, which is required for the user's onboarding. After we do the physical implementation, we start by implementing the policy and building out the policies. First, we will test them out during off-business hours. Then, if everything is working as expected, we move it to production, and customers can start using it.

One person is all you need to handle deployment and maintenance. 

Our clients have seen an ROI from using this solution. 

It's moderately priced. It's in the middle of the market. It was not very expensive. However, it is also not the cheapest option.

There are extra costs if you need extended things added to the license. For example, if you need some cloud logging or premium support, for example. All these come at an extra charge.

We are the partner for Fortinet, and we sell their products. 

We are not using it for our own network.

We tend to deal with the latest version of the solution. 

In most cases, we deploy on-prem. We have one or two cases only in the cloud. However, most cases are on-prem.

My advice would be mainly to first have proper data gathering from customers before implementing. As part of the data gathering, a company needs to include some facts regarding the utilization network and the sizing. You need to get sizing correct from the outset and should plan to have room for an extra 30% increase in the future.

I would rate the solution nine out of ten. 

Our use cases are twofold, being to secure our own company network and to create an offering for our end customers. 

We like the availability of the hardware and the service that we get from FortiGate, as well as the kind of reach that they have as a part of their sales folks. We are also pleased with their responsiveness. These are the parameters by which we rate our partners. 

The world is moving towards everything being software defined. This is an issue which should be addressed. Things are also moving increasingly towards hardware agnostic appliances, an area in which I would like Fortinet to be more focused and fast moving with that product line. 

I will leave it to the OEM to decide which additional features should be included, because everything is available to them, in as much as the way the market is moving and the types of features the competition is offering. The Fortinet people are in a better position than I to determine which features they want to bring in the lower end modules available from their product portfolio.

I have been using Fortinet FortiGate Cloud for around a year-and-a-half.

So far, we have not faced any challenges with the stability and are pretty happy with the device's performance. It accomplishes many things and is working very well. 

While it is difficult for me to address the scalability, this may become an issue in light of the trend for things to move towards being software defined. I have no doubt this will require work to mitigate this issue. From the perspective of scalability, the throughput number of concurrent users are already redefined. Because of the obvious challenges, it would not be possible for us to scale up with the same underlying hardware. However, there are multiple models which exist in the hierarchy. There may be a need to first upgrade when those requirements will need to be filtered.

The limitation is on the hardware, which will eventually have to go once installation becomes completely virtual. 

I do not have any issues with technical support. So far, everything has been up to snuff.

Our use of the solution was a greenfield project for us.

When it comes to the initial setup, I have found Fortinet products to be quite easy.

Deployment is easy. The endpoints are modular and the installation pretty straightforward. Most devices come with a graphical user interface. It is GUI and is pretty easy to configure and deploy.

The pricing is competitive. I am satisfied with it and consider it reasonable. 

While I prefer not to provide names, we did evaluate Fortinet with a couple of other OEMs. Technically, they were also on par with the kind of services offered by Fortinet. For us, key considerations centered on the responsiveness, the cost strain and the availability of the infrastructure that was provided.

I would recommend the solution to someone who is looking for a faster, more responsive, cost competitive and agile delivery for the equipment. In this geography hierarchy, the sales team is pretty much geared up to support you. 

The priorities can vary from one organization to the next. Based on those that we set for ourselves, we felt our needs to be met and this is why we chose to go with the solution. 

I rate Fortinet FortiGate Cloud as a seven out of ten. 

We use Fortinet FortiGate Cloud for secure network management in our company. In general, the solution is used for network security.

I like Fortinet FortiGate Cloud's simple UX and UI designs and the fact that it is also a VPN solution for our clients. The solution is user-friendly.

In our company, we have had some problems with the solution's ACL since it has some rules that don't work correctly. We have grouped some objects under one class, and we use it in ACL, but it still doesn't work correctly.

ACL is an area with shortcomings that needs to be improved.

I have been using Fortinet FortiGate Cloud for a year. My company has a partnership with Fortinet.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a ten out of ten.

In my company, twelve people use the solution.

Our clients are mostly enterprise-sized businesses.

There were some problems with the technical support team. I rate the technical support an eight out of ten.

We had opened some tickets in the support platform of Fortinet FortiGate. The support personnel answered our questions maybe just once.

Positive

The installation and configuration of the solution is easy.

The solution is deployed on a private cloud.

The deployment process takes one or two hours.

Regarding the steps for deployment, we created an interface and then attached an IP to the interface. Then we created some ACL rules to connect the endpoints to the internet and created a VPN solution. We used the features of VPN in Fortinet FortiGate Cloud.

We need two or three people for deployment and maintenance.

On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing a one or two. The pricing is suitable for our company.

I recommend Fortinet FortiGate Cloud because it requires a simple and easy installation. The solution is suitable for small and medium-sized organizations for network security. The solution's VPN features are very easy to configure. with Cisco and other Fortinet products. I suggest others use Fortinet FortiGate Cloud.

Overall, I rate the solution an eight out of ten.