Fortinet FortiGate Cloud Reviews

Our primary use case revolves around network security management. 

The platform's security features stand out as particularly valuable, offering a level of robustness that surpasses many other firewall solutions in the market.

The improvements in pricing could make the product more accessible to a broader range of clients. Additionally, enhancing threat intelligence capabilities could further elevate its effectiveness.

We've been utilizing FortiGate Cloud for a couple of years now.

Our experience suggests that FortiGate Cloud scales effectively, accommodating around 20 to 24 clients seamlessly.

In addition to FortiGate Cloud, we leverage other solutions like Palo Alto, Zoho, and Sophos, tailoring our choices to fit each client's specific needs and budget constraints.

The initial setup process for vCenter is generally straightforward for our team. This ease is primarily attributed to our meticulous planning before deployment. It takes a few hours to complete depending upon specific requirements. Following deployment, we handle maintenance and troubleshooting as required. 

While pricing could be more competitive, it ultimately depends on the client's budget and specific feature requirements. It's essential to conduct a thorough evaluation to determine the best fit.

Fortinet's documentation and support are commendable, providing valuable assistance whenever challenges arise, and ensuring seamless operations.

The impact of its threat intelligence capabilities varies based on client needs and the nature of the data involved. To augment security, we sometimes integrate it with solutions like HCI.

I rate it an eight out of ten. 

We use Fortinet FortiGate Cloud for secure network management in our company. In general, the solution is used for network security.

I like Fortinet FortiGate Cloud's simple UX and UI designs and the fact that it is also a VPN solution for our clients. The solution is user-friendly.

In our company, we have had some problems with the solution's ACL since it has some rules that don't work correctly. We have grouped some objects under one class, and we use it in ACL, but it still doesn't work correctly.

ACL is an area with shortcomings that needs to be improved.

I have been using Fortinet FortiGate Cloud for a year. My company has a partnership with Fortinet.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a ten out of ten.

In my company, twelve people use the solution.

Our clients are mostly enterprise-sized businesses.

There were some problems with the technical support team. I rate the technical support an eight out of ten.

We had opened some tickets in the support platform of Fortinet FortiGate. The support personnel answered our questions maybe just once.

Positive

The installation and configuration of the solution is easy.

The solution is deployed on a private cloud.

The deployment process takes one or two hours.

Regarding the steps for deployment, we created an interface and then attached an IP to the interface. Then we created some ACL rules to connect the endpoints to the internet and created a VPN solution. We used the features of VPN in Fortinet FortiGate Cloud.

We need two or three people for deployment and maintenance.

On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing a one or two. The pricing is suitable for our company.

I recommend Fortinet FortiGate Cloud because it requires a simple and easy installation. The solution is suitable for small and medium-sized organizations for network security. The solution's VPN features are very easy to configure. with Cisco and other Fortinet products. I suggest others use Fortinet FortiGate Cloud.

Overall, I rate the solution an eight out of ten.

We use the solution for security purposes. We have an ISP. We connect the internet through the firewalls, and then we connect each firewall with the VPN to have on our network. We provide access for the students to the firewall.

It’s a good product overall. I have no problem with the service, with the defense, with management. All aspects of the product are pretty great.

It's user-friendly. I like the dashboard. I like the reports, and I like to download some data to help to analyze what's going on.

I don’t like the licensing. It’s grown too expensive, and we are considering leaving the service over as the price increases.

I would like to see Wi-Fi management inside the firewall.

I’ve used the solution for three years and other general Fortigate products for nine years.

The solution is very stable. There are no bugs or glitches, and it doesn’t crash or freeze.

The product can scale as needed.

We have around 3,000 users on the solution.

Technical support is good. We receive support from the ISP.

The initial setup was kind of difficult. We didn't do it. The company, our ISP, installed them and configured them initially.

It took two days to deploy everything.

We handle the maintenance. We establish the policy, and then only if we find something to fix, do we change that. If not, we don't touch that. We have four people capable of maintenance activities, one engineer, and three specialists.

We had our ISP handle the implementation originally.

The way they set up the licensing could be better. I don’t like how it is right now. It’s expensive.

We pay around $19,000 a year and do not pay for extra technical support.

We are looking into something new currently. The decision is not technical at all. I know this equipment is great. I like it. However, the licenses went up in cost for no reason. It's the same model. We are analyzing the Firebox M-Box 349, pfSense, et cetera.

I’m an end-user.

I’m not using the latest version. I’m in the middle of deciding if we will continue to use the product or change it out for something new.

I recommend the solution. I have had a great experience. It's not difficult to learn. The reporting and dashboards are good. I have a model that is medium sized, the FG 300D. However, I reviewed the other models, and they looked great too. It’s really just the price for us.

I’d rate the solution nine out of ten.

We use this product for cyber security. It is our perimeter firewall.

This product is easy to manage and easy to use. It has a simple GUI.

If the SD-WAN technology were included free of cost then it would be more suitable for many users, including us.

I have been using Fortinet FortiGate Cloud for three years.

Stability-wise, this service is the best.

As a perimeter firewall, all of the people connected to the network are going through it. I am not sure of the exact number but it is more than 1,000 people per day. At this point, we have no plan to increase our usage. In the future, if there is an upgraded version, it is something that we will think about. We are innovative and we need to stay up to date, according to the market.

For administration, only myself and one of my colleagues have access to it. Only one or two engineers are needed for maintenance.

We use the on-premises FortiGate Firewall solution in addition to FortiCloud.

We have pfSense available in the company but we have not run it since implementing FortiGate. It is available as a backup in case our FortiGate fails but this has not happened so we haven't used it.

I do not have any hands-on experience with other similar products.

The initial setup is straightforward.

Our implementation strategy was to get the world's best cybersecurity, perimeter firewall. We searched the internet to find this and we selected FortiGate. It took a maximum of one month for the implementation. It was not very challenging.

We implemented this product in-house.

This is not a product that we've seen ROI with because all hardware of this type, as well as software, has end-of-life. It's the maximum age of the product. We try to use it up until that point and then upgrade it.

The price of the product is approximately 10,000 Qatar Riyal ($2,750 USD), and another 10,000 Qatar Riyal for a three-year license. There are no additional costs, other than these.

I have evaluated other solutions such as SonicWall and pfSense. FortiGate is far better than these solutions. The biggest difference is the ease of use.

It is quite easy to use and manage FortiGate Cloud compared to pfSense.  For example, the other systems were a little more complicated and you need to be more technical to use them. With FortiGate, their GUI made it simple to use. Any normal user can use and access it.

In terms of cybersecurity protection, the sandbox features in FortiGate are very good when compared to the other two.

My advice for anybody who is looking into FortiGate Cloud is that if they're looking for the best security at a minimum price then this is a product that I recommend. It is the best firewall in the world. There are others that are good but also quite expensive. If you're in small or medium enterprise business, you should implement FortiGate.

Overall, I am very happy using this product. The vendor is doing a very good job. It is a top-listed product and there is nobody that can beat FortiGate.

I would rate this solution a nine out of ten.

The FortiCloud is being used as a security fabric. It provides insights into the overall activity at the locations which we have deployed. We are in around 30 to 40 locations which we manage over a cloud. Managing is very simple via Fortinet, which really is a value-add to our technology - at least, the infrastructure portion, the management part. 

If you compare the manageability part with Palo Alto, the access via the GUI is very fast in Fortinet, as compared to Palo Alto. In Palo Alto, when saving any configuration, it takes two to three minutes of time while committing the configuration. In Fortinet, it is just a click and it just gets saved.

The intel we get from Fortinet is its most valuable aspect.

The solution could add load balancing and QS features at an application level. In Fortinet, they don't have application-level visibility as we have in Palo Alto. That is something Fortinet can improve on, the application-level visibility.

The SSL visibility could be better. The content which is encrypted, if they can add an encryption engine, which can check the traffic of SCTPS and do the analysis and the threat filtering, or the URL filtering, in the content, that would be ideal. That way, we don't have to purchase another separate product, like Content Peeper, or other products that do dedicated SSL filtering.

I'd like application-side reporting, for example, who are the top 10 users, what users are using what. 

In terms of the complexity, if they integrate and give the track-to reporting to management, that will be a great feature for a future release.

The scalability depends on the sizing. You need to ask: who is the system engineer who is sizing for the customer? For example, if you are the customer and you have a 50 user setup, and the system engineer is proposing a 30E, that may not be a good or an ideal model for 50 users. A 40F would likely be better, as, when we enable UTM, it will enable all the functionality and all the engines will get started, and it will get used. The CPU processing will get distributed among all the services, and then performance may be spread across as well. That's why, while doing the sizing, I would suggest that any system engineer sizes a little bit on the higher side so that, even if the user count goes up, or if the customer plans for scaling, then that won't be a challenge for near future.

For us, the majority of the customers are on Fortinet. A majority of the other customers are on Sophos, and a few customers are on Palo Alto. Most of the enterprise customers are on Palo Alto. Most of the SMB customers are on Fortinet.

The support is quite good. It depends upon the scope. If it's something implementation-based, they won't entertain you. However, if the issue is critical, then they will definitely help. Support is good. Fortinet has good support for India. I have no complaints.

We're also familiar with Palo Alto and Check Point. It's easier to manage or configure, as compared to Palo Alto or Check Point.

The deployment depends upon the requirements. Generally, if there is a standalone infrastructure, and someone wants to configure Fortinet, then it shouldn't take more than one day. However, if you have multi-locations, there might be multiple dependencies or local issues and other stuff, and the configurations may be different. There may be some pools that need to get access from this to that. That might take a few more days. That said, from an implementation aspect, Fortinet implementation is much easier as compared to Palo Alto.

How many people you need for maintenance depends on the nature of the business. For example, in banking, you need 24/7 uptime. You need at least one engineer in a shift to manage the Fortinet devices. Otherwise, two engineers are enough - one for deployment, and the same person can also manage the firewall. Therefore, one to two engineers are more than enough to manage firewalls, Fortinet, the traffic, and to do whitelisting, blacklisting, et cetera. They can do the troubleshooting part and open the ports according to the application requirements.

It is better to have a partner who knows the best practices in order to deploy everything properly. You need someone who can do the staging part, who can do the configuration part, who understands the basic things as well as be able to handle more difficult use cases. It is better to take a help of a partner or integrator.

I've definitely seen an ROI.

In terms of pricing, if it is a cloud subscription, then I prefer to go with the yearly subscription - if you don't have to scale much. However, when you're planning for on-prem devices, then you should go for a three-year license.

There's extra pricing for the UTM and the hardware cost. For a UTM license, they charge an extra fee.

We're using the latest version of the solution.

I'd rate the solution at a seven out of ten.

Fortinet FortiGate Cloud is easy to use.

The solution’s pricing and stability could be improved.

I have been using Fortinet FortiGate Cloud for three years.

I rate Fortinet FortiGate Cloud an eight out of ten for stability.

Fortinet FortiGate Cloud's scalability is fine. Around 3,000 users use the solution in our organization.

Fortinet FortiGate Cloud's technical support is fine.

We previously used Palo Alto and Sophos.

Fortinet FortiGate Cloud's initial setup is not complex.

Fortinet FortiGate Cloud can be deployed quickly. We implemented the solution through an in-house team.

We need to pay a yearly licensing fee for Fortinet FortiGate Cloud. On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.

I would recommend Fortinet FortiGate Cloud to other users.

Overall, I rate Fortinet FortiGate Cloud an eight out of ten.

We use the solution as a firewall. 

The product is not recommended on the basis of technical parameters. It is very tough to authenticate. 

I have been working with the solution for five years. 

I would rate the product's stability a nine out of ten. 

I would rate the tool's scalability a nine out of ten. My company has 1000 users for the product. 

The tool's pricing is cheap. 

I would rate the product a nine out of ten. 

Our company has a partnership with Fortinet and we use the solution to provide dual authentication and BPM connection services for customers. We also help customers with product upgrades. 

The solution's ecosystem is very robust and includes a strong firewall. 

One firewall box can contain various top-of-the-line services that are packaged together for easy administration. 

The console or demonstration tool could be more user friendly. 

Better marketing is needed to elevate the solution. 

The solution partners with many vendors but some of them do not want to help or share information that would ensure good integrations. 

The EDR could use improvement to be more robust and in line with Darktrace. 

I have been using the solution for seven years. 

The solution is very stable. Some customers have been with the solution for four years with no issues. 

The solution is easy to scale in comparison to other products. 

In general, technical support is okay and issues are handled well 90% of the time.  Support could improve by being more aggressive with ticket follow ups. 

Technical support is good for us but that may be because we have a business relationship with the provider. Some of our customers have reported problems with ticketing. 

The initial setup is easy. Configurations take longer for large companies due to their complex infrastructures. 

We install the solution for customers. We have a highly skilled and experienced technical team so implementations are easy for us. A standard implementation can be done by one or two technicians. A large implementation for a company with at least 500 people can be completed by three technicians. 

Our process begins with an initial planning meeting. We configure the solution in our office and take it to our customers for deployment. Onsite work is easy and only requires a few connections and configurations. The customer sees an easy process because we prep by doing the complex work in our office. 

The solution is mid-priced when compared to other products. Cost is a factor for most customers in Costa Rica and the solution is a less expensive than Palo Alto.

Some customers follow the Gartner Magic Quadrant so they are looking for good products. The three main firewalls are the solution, Cisco, and Palo Alto.

In Costa Rica, the solution's main competitor is Cisco. The solution is easy to use but is constantly compared to Cisco which some customers say is more user friendly. The solution's console or demonstration tool seems to be the main issue with users. 

Palo Alto has a good reputation so some customers purchase it without comparing the price or characteristics of competitor products. The solution has better features than Palo Alto so it is important that its reputation gets elevated in the market.

I rate the solution a nine out of ten.