System Administrator at a consultancy with 1-10 employees
Real User
Highly secure, useful daily reports, and feature rich
Pros and Cons
  • "We have found the most valuable features of Fortinet FortiGate Cloud are the firewall and the VPN connection manager. I am not worried about any cyber attacks, the solution is secure and I receive daily summary reports."

    What is our primary use case?

    We are using Fortinet FortiGate Cloud mainly for a file server at the office, and we have some services that transfer some applications remotely. We are using the firewall to secure the connection to our offices, for the internet connection, and for the applications using the VPN connections.

    What is most valuable?

    We have found the most valuable features of Fortinet FortiGate Cloud are the firewall and the VPN connection manager. I am not worried about any cyber attacks, the solution is secure and I receive daily summary reports.

    For how long have I used the solution?

    I have used Fortinet FortiGate Cloud within the last 12 months.

    What do I think about the stability of the solution?

    The solution has been highly reliable.

    Buyer's Guide
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    What do I think about the scalability of the solution?

    Fortinet FortiGate Cloud is scalable.

    I rate the scalability of Fortinet FortiGate Cloud a five out of five.

    We were using the solution more but since the Coronavirus and other political circumstances in Lebanon, we have downsized the company. We had approximately 25 users using the solution but it has been reduced to only three users.

    How are customer service and support?

    I have stopped the support contract because I never used it for five years. I never faced any issue that requires support.  Any issues I had it was easy to handle myself. The solution is very reliable.

    Which solution did I use previously and why did I switch?

    When I started my job at the company, they had a Juniper firewall, but it was out of warranty and out of contract. While researching, I found the Fortinet FortiGate Cloud, and I read some good reviews about it which were good and this is why I selected it.

    How was the initial setup?

    For a system administrator, the initial setup is straightforward. I didn't face any issue configuring it. It was so easy. There are videos and tutorials, which helps a lot.

    It took one hour for the installation at the cabinet and the wiring, approximately five hours for the full configuration for the VPN tunneling, and subnetting the IP.

    What about the implementation team?

    I did the implementation and maintenance myself. 

    What's my experience with pricing, setup cost, and licensing?

    The price of Fortinet FortiGate Cloud is affordable. However, lowering the price would be good for the end-users. The cost of the solution was approximately $800 per year. There are some additional features you can add in addition to the regular features.

    What other advice do I have?

    I would advise others to purchase this solution because it's reliable and it's worth every dollar.

    I rate Fortinet FortiGate Cloud a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    CEO at Irvine Systems
    Real User
    Offers very good network performance and efficiency
    Pros and Cons
    • "The solution offers good network performance and efficiency."
    • "Lacks some security against external attacks."

    What is our primary use case?

    We use the solution to protect our office facilities. We have it deployed on a couple of hundred devices and we have about 30 users. We are customers of Fortinet and I'm the CEO. 

    What is most valuable?

    The solution offers very good network performance and efficiency.

    What needs improvement?

    We had a problem with external attacks in the previous solution we were using so I'd always like to see additional security around that problem. 

    For how long have I used the solution?

    I've been using this solution for six months. 

    What do I think about the stability of the solution?

    The solution is very stable. 

    How are customer service and support?

    Fortinet has very comprehensive documentation, so we haven't communicated with technical support. 

    How was the initial setup?

    The initial setup is relatively straightforward and took us a couple of days. We did it ourselves and once it was up and running, everything went smoothly. 

    What's my experience with pricing, setup cost, and licensing?

    We pay a one-off licensing fee and an installation license. It's all-inclusive. 

    What other advice do I have?

    We introduced FortiGate to our customers because we know it works properly and our customers are satisfied with it. We don't have any concerns about the product. 

    I rate the solution nine out of 10. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Fortinet FortiGate Cloud
    March 2024
    Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
    765,386 professionals have used our research since 2012.
    Senior Solutions Architect Security at a tech services company with 10,001+ employees
    Real User
    Top 20
    Is easy to deploy and has many security features in the same appliance
    Pros and Cons
    • "The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable."
    • "The capacity to execute the solution needs to be improved. I would like to see management and analytics included in the solution."

    What is our primary use case?

    I use the solution to respond to our SD-WAN requirements and to protect different links that access the resources. For example, if the user needs access to an application, then we use SD-WAN for access to the internet or to the cloud.

    What is most valuable?

    The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable.

    I also like that Fortinet FortiGate Cloud is cheaper than other solutions, such as Cisco.

    What needs improvement?

    The capacity to execute the solution needs to be improved.

    I would like to see management and analytics included in the solution.

    For how long have I used the solution?

    I've been using it for four years. It's on-premises and is integrated to the cloud.

    What do I think about the stability of the solution?

    It's very stable; it's a decent solution.

    What do I think about the scalability of the solution?

    The scalability is not good because there have been many barriers to scaling. It's possible that our current model won't support future increases in the load and traffic.

    We currently have 3000 users including IT and network engineers.

    How are customer service and support?

    Technical support has got better, and I would give them a ten out of ten. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    It's easy to set up the solution, and I would give it five out of five. In general, it takes about one to two months, and in our case, it took two months.

    What about the implementation team?

    Our deployment plan was to optimize the connection, and we did it in-house. For deployment and maintenance, we are a part of a team of five engineers.

    What's my experience with pricing, setup cost, and licensing?

    Fortinet has a good price, and I would give it a four out of five. There are no additional fees.

    Which other solutions did I evaluate?

    We evaluated Cisco and Palo Alto before going with Fortinet FortiGate Cloud.

    Cisco is good in terms of networking and SD-WAN, but it's not good with regard to security. Last year, Cisco was not in Gartner's Quadrant for security, but Fortinet and Palo Alto were leaders.

    Palo Alto is very good and very strong in SD-WAN and in security, but the cost is prohibitive in some locations.

    Fortinet has a good price.

    What other advice do I have?

    My experience with Fortinet FortiGate Cloud has been good. It's easy to deploy, and it has a lot of information on the web to configure it.

    I would rate the solution at eight on a scale from one to ten because of the ease of deployment, the many security features in the same appliance, and the fact that there are no additional costs for protection at base level to enterprise level. It's a good solution to begin perimeter protection.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    it_user1242723 - PeerSpot reviewer
    Company Owner at BCMC
    Reseller
    Easy to use and stable with good technical support
    Pros and Cons
    • "The solution is very easy to use."
    • "There are European and US clouds and sometimes we mix them up. The solution should make determining the clouds more clear, or make one cloud instead of having separate ones."

    What is our primary use case?

    We primarily use the solution for configuration management and network management.

    What is most valuable?

    The solution is very easy to use. 

    The technical support is very good. You only need to have a good internet connection in order to use it.

    What needs improvement?

    When you login to Forticloud you get directed to the Global site, even if you are based in Europe and you have to switch manually to the European site which can be confusing when you are not familiar to Forticloud, especially in the beginning and when you want to setup your first device. This should be more like a question when you log in, are you based in the US or are you based in Europe?

    Pretty straight forward

    For how long have I used the solution?

    I've been using the solution for four years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is fairly scalable. You can add and remove products yourself. Right now we have four users on it. At this time, we don't plan to increase usage.

    How are customer service and technical support?

    Technical support is good if you ask the right questions. If you are specific, you'll be able to go straight through to the correct level of support.

    Which solution did I use previously and why did I switch?

    We did not previously use a different solution.  We've been very satisfied with this service and don't plan to change.

    How was the initial setup?

    The initial setup is straightforward.

    What about the implementation team?

    I handled the implementation myself.

    What other advice do I have?

    We use the solution fairly regularly, on a daily basis. We're partners and resellers of the solution.

    I'd recommend the solution. It's very good.

    I'd rate the solution eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Michael Antola - PeerSpot reviewer
    President at Highlands Computer Technologies, LLC
    MSP
    100% managed solution that saves on configuration time
    Pros and Cons
    • "FortiGate Cloud's most valuable feature is that it's 100% managed."
    • "FortiGate Cloud could be improved with increased granularity for our control."

    What is our primary use case?

    I mainly use FortiGate Cloud for site-to-site VPNs, user VPNs, SD-WAN, and to help with our void deployments.

    How has it helped my organization?

    Fortigate Cloud rules out a lot of user errors.

    What is most valuable?

    FortiGate Cloud's most valuable feature is that it's 100% managed.

    What needs improvement?

    FortiGate Cloud could be improved with increased granularity for our control. In the next release, I'd like Fortinet to include integrated endpoint protection and for the user and SSL VPNs to have the same cloud protection.

    For how long have I used the solution?

    I've been using FortiGate Cloud for just over a year.

    What do I think about the stability of the solution?

    FortiGate Cloud's stability is pretty good.

    What do I think about the scalability of the solution?

    FortiGate Cloud's scalability is pretty good.

    How are customer service and support?

    Fortinet's technical support has been pretty good.

    How was the initial setup?

    The initial setup was really straightforward, and deployment took no longer than half an hour.

    What about the implementation team?

    We used an in-house team.

    What was our ROI?

    There's a lot of return with FortiGate Cloud - it saves me a lot on configuration time, and there are a lot fewer headaches overall.

    What's my experience with pricing, setup cost, and licensing?

    FortiGate Cloud was the most affordable option I knew of, but their new pricing is less of a bargain as it has fewer levels. 

    What other advice do I have?

    I would give FortiGate Cloud a rating of eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Security Engineer at Cmtinfo
    Real User
    Top 20
    Has a simple setup process, but the reporting capabilities need improvement
    Pros and Cons
    • "Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features."
    • "The platform's reporting and analysis capabilities need improvement."

    What is our primary use case?

    We use the application for network security purposes.

    What is most valuable?

    Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features.

    What needs improvement?

    The platform's reporting and analysis capabilities need improvement.

    For how long have I used the solution?

    We have been using Fortinet FortiGate Cloud for 15 years.

    What do I think about the stability of the solution?

    I rate the platform's stability a five out of ten.

    What do I think about the scalability of the solution?

    I rate the platform's scalability a five out of ten.

    How are customer service and support?

    The technical support services are good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup process is easy. It is already integrated into the cloud.

    What's my experience with pricing, setup cost, and licensing?

    Fortinet FortiGate Cloud is more inexpensive than other vendors.

    Which other solutions did I evaluate?

    Based on our evaluation, Palo Alto works better than Fortinet FortiGate Cloud, particularly due to its global presence with multiple points of presence (POPs).

    What other advice do I have?

    I don't recommend Fortinet FortiGate Cloud to others. They could improve reporting and analytics capabilities. I rate it a five out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Vijay Bhaskara Maram - PeerSpot reviewer
    Network Engineer at Pyramid IT Solutions Pvt Ltd
    Reseller
    Top 10
    Responsive support, reliable, but security could improve
    Pros and Cons
    • "The most valuable feature of Fortinet FortiGate Cloud is the logs are stored longer on this cloud version. If you have the on-premise version you will not be able to store the logs for more than one or two months."
    • "Fortinet FortiGate Cloud could improve security. Some of my customers do not trust on-cloud solutions."

    What is most valuable?

    The most valuable feature of Fortinet FortiGate Cloud is the logs are stored longer on this cloud version. If you have the on-premise version you will not be able to store the logs for more than one or two months.

    What needs improvement?

    Fortinet FortiGate Cloud could improve security. Some of my customers do not trust on-cloud solutions.

    For how long have I used the solution?

    I have been using Fortinet FortiGate Cloud for a few years.

    What do I think about the stability of the solution?

    Fortinet FortiGate Cloud is stable because it is a cloud solution.

    What do I think about the scalability of the solution?

    The scalability of Fortinet FortiGate Cloud is good.

    We have approximately 20 people using Fortinet FortiGate Cloud.

    How are customer service and support?

    The technical support from Fortinet FortiGate Cloud is good and they are responsive.

    What about the implementation team?

    We have a coordinator who looks after the maintenance and support of Fortinet FortiGate Cloud.

    What's my experience with pricing, setup cost, and licensing?

    If you purchase any Fortinet firewall, they will give you FortiCloud for 100 GB for free. You can access Fortinet FortiGate Cloud freely up to certain limits.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Fortinet FortiGate Cloud a seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    System Administrator at a media company with 51-200 employees
    Real User
    This solution helps us avoid intrusions and hacking
    Pros and Cons
    • "The most valuable feature is the inspection. It inspects before we have any traffic stops intrusion."
    • "I recommend that Fortinet FortiGate Cloud improve their rules for configuration with each other."

    What is our primary use case?

    Our company is a local reseller of Fortinet FortiGate Cloud. We use the solution for anti-spam and for checking for viruses. We send traffic to the cloud for inspection and after that, all the requests for our website with services come back to the appliance in headquarters. 

    At headquarters, we have 61 users. We also have some other branches connected with headquarters.

    How has it helped my organization?

    Fortinet FortiGate Cloud has helped us avoid intrusions and hacking. It is the most important service we have. 

    What is most valuable?

    The most valuable feature is the inspection. It inspects before we have any traffic stops intrusion.

    What needs improvement?

    I recommend that Fortinet FortiGate Cloud improve their rules for configuration with each other.

    For how long have I used the solution?

    I have been using Fortinet FortiGate for two years.

    What do I think about the stability of the solution?

    For the last three years Fortinet FortiGate has been stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    Technical support is good.

    How was the initial setup?

    The initial setup of Fortinet FortiGate required a lot of stages over a few days. We installed it first on the cloud and checked in for the request. Once we were sure that we were rejecting suspicious intrusions and traffic we made the full installation for the cloud integrated with the local system at headquarters.

    We have three engineers that are responsible for deployment and maintenance.

    What about the implementation team?

    Our team, together with Fortinet FortiGate Cloud's team completed the entire installation on the cloud and the local system.

    What's my experience with pricing, setup cost, and licensing?

    There are no additional costs outside of the standard licensing fees.

    What other advice do I have?

    I recommend other companies to use Fortinet FortiGate Cloud, it satisfies my requirements and it prevents a lot of hacking. I rate this solution as an 8 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2024
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.