Fortinet FortiGate Cloud Reviews

The GUI interface is good.

The basic features are well-documented.

The installation is very simple. 

We have found the solution to be scalable. 

The stability is okay.

The support is not very good and is something they need to work on. I do not find them to be very helpful.

As with any IT vendor, there are software issues.

I've been using the solution for more than ten years. It's been over a decade at this point. I have used it for quite a while. 

The overall operation is pretty good. That said, the solution isn't completely stable. There's not a lot of bugs, and yet, there are bugs. Sometimes Fortinet says they will not fix a bug in a certain version as they considered it non-essential, however, for a user, it's a different story.

The scalability is good, and if a company needs to expand it, it can do so. It's not a problem.

Technical support is not the greatest. L1 support works exclusively by script, sometimes not even looking at the case to see that the info they subsequently request is already included in the initial info provided when the case was opened. There seems to be no effort at all to reproduce customer issues. They aren't supporting, and sometimes they won't fix certain things, like bugs, as, to them, they do not consider the fix something essential.

The initial setup is not overly complex or difficult. It's pretty straightforward and simple. 

We are just a customer and an end-user. We are not a partner and don't have a business relationship with Fortinet. 

We have quite a mix of deployments. We have some FortiGates deployed in Azure, we have some FortiGates that are hardware only, and then we have some FortiGates that are on EFX or vSphere.

I would recommend the solution to other users and companies. 

I'd rate the product at a seven out of ten. mostly due to the lackluster support on offer. 

You can control the solution anywhere from the cloud. 

Fortinet FortiGate Cloud should improve its pricing. Also, its support is slow in Vietnam. 

I have been working with the product for two years. 

I rate Fortinet FortiGate Cloud's stability a nine out of ten. 

I rate the solution's scalability a ten out of ten. 

I have worked with Cisco, and it's cheaper. 

Fortinet FortiGate Cloud's installation is easy and can be completed in two hours. 

I rate the solution's pricing a nine out of ten. 

I recommend the solution to others because a hacker or virus can enter the system. I rate it a ten out of ten. 

I mainly use FortiGate Cloud for site-to-site VPNs, user VPNs, SD-WAN, and to help with our void deployments.

Fortigate Cloud rules out a lot of user errors.

FortiGate Cloud's most valuable feature is that it's 100% managed.

FortiGate Cloud could be improved with increased granularity for our control. In the next release, I'd like Fortinet to include integrated endpoint protection and for the user and SSL VPNs to have the same cloud protection.

I've been using FortiGate Cloud for just over a year.

FortiGate Cloud's stability is pretty good.

FortiGate Cloud's scalability is pretty good.

Fortinet's technical support has been pretty good.

The initial setup was really straightforward, and deployment took no longer than half an hour.

We used an in-house team.

There's a lot of return with FortiGate Cloud - it saves me a lot on configuration time, and there are a lot fewer headaches overall.

FortiGate Cloud was the most affordable option I knew of, but their new pricing is less of a bargain as it has fewer levels. 

I would give FortiGate Cloud a rating of eight out of ten.

I use the solution to respond to our SD-WAN requirements and to protect different links that access the resources. For example, if the user needs access to an application, then we use SD-WAN for access to the internet or to the cloud.

The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable.

I also like that Fortinet FortiGate Cloud is cheaper than other solutions, such as Cisco.

The capacity to execute the solution needs to be improved.

I would like to see management and analytics included in the solution.

I've been using it for four years. It's on-premises and is integrated to the cloud.

It's very stable; it's a decent solution.

The scalability is not good because there have been many barriers to scaling. It's possible that our current model won't support future increases in the load and traffic.

We currently have 3000 users including IT and network engineers.

Technical support has got better, and I would give them a ten out of ten. 

Positive

It's easy to set up the solution, and I would give it five out of five. In general, it takes about one to two months, and in our case, it took two months.

Our deployment plan was to optimize the connection, and we did it in-house. For deployment and maintenance, we are a part of a team of five engineers.

Fortinet has a good price, and I would give it a four out of five. There are no additional fees.

We evaluated Cisco and Palo Alto before going with Fortinet FortiGate Cloud.

Cisco is good in terms of networking and SD-WAN, but it's not good with regard to security. Last year, Cisco was not in Gartner's Quadrant for security, but Fortinet and Palo Alto were leaders.

Palo Alto is very good and very strong in SD-WAN and in security, but the cost is prohibitive in some locations.

Fortinet has a good price.

My experience with Fortinet FortiGate Cloud has been good. It's easy to deploy, and it has a lot of information on the web to configure it.

I would rate the solution at eight on a scale from one to ten because of the ease of deployment, the many security features in the same appliance, and the fact that there are no additional costs for protection at base level to enterprise level. It's a good solution to begin perimeter protection.

FortiGate Cloud's key features are the user interface and ease of access.

It would be better for us if Fortinet provided a private cloud, and they should provide more security on the public cloud. There are some minor issues with security with the public cloud. For example, anyone with a link can access the public cloud.

I've worked with FortiGate Cloud for approximately seven months.

FortiGate Cloud is stable.

FortiGate Cloud is scalable.

Fortinet support is awesome.

Setting up FortiGate Cloud is complex, but the Fortinet team completely set the solution up, so we didn't need to do anything on our end. They only gave us the username and password.

We used the Fortinet team.

I rate Fortinet FortiGate eight out of 10. 

It's user-friendly.

The robustness of the software could be improved.

I have been using this solution for three years.

Here and there, there will be a hardware failure, but any hardware can fail.

It's easy to scale.

It's very easy to maintain. You just go on the web, you click is there a newer software and they'll tell you yes. Then you're supposed to make a backup of your configuration file and then you download it.

It's relatively cheap.

I feel that Juniper is more solid than Fortinet.

I would rate this solution 7 out of 10.

We are using Fortinet FortiGate Cloud as a firewall.

The most valuable features of Fortinet FortiGate Cloud are the IPS, SSL Wireless, and VPN. Additionally, packet inspection and point-to-point VPN application control are useful.

Fortinet FortiGate Cloud could improve the dashboards.

I have been using Fortinet FortiGate Cloud for approximately two years.

Fortinet FortiGate Cloud is a stable solution for users.

We have approximately 225 users using this solution.

Whenever we faced problems our vendors who are supporting Fortinet FortiGate Cloud have raised a ticket on our behalf. We never needed to go to Fortinet because whatever problem we face, our team or our vendor, they were capable of handling it for us.

The initial installation is straightforward. The time it takes for the implementation depends if you start building from scratch or not. However, it takes a maximum of two hours using two people, this includes the configuration, OS upgrades, and FCL configuration.

We used managed services and had a partner implement the solution. We have one system engineer that does the maintenance and support of Fortinet FortiGate Cloud.

The price of Fortinet FortiGate Cloud is reasonable when compared to Juniper and others, we are happy. We have a three-year subscription.

I would recommend this solution to others.

I rate Fortinet FortiGate Cloud a nine out of ten.

Our company is a local reseller of Fortinet FortiGate Cloud. We use the solution for anti-spam and for checking for viruses. We send traffic to the cloud for inspection and after that, all the requests for our website with services come back to the appliance in headquarters. 

At headquarters, we have 61 users. We also have some other branches connected with headquarters.

Fortinet FortiGate Cloud has helped us avoid intrusions and hacking. It is the most important service we have. 

The most valuable feature is the inspection. It inspects before we have any traffic stops intrusion.

I recommend that Fortinet FortiGate Cloud improve their rules for configuration with each other.

I have been using Fortinet FortiGate for two years.

For the last three years Fortinet FortiGate has been stable.

The solution is scalable.

Technical support is good.

The initial setup of Fortinet FortiGate required a lot of stages over a few days. We installed it first on the cloud and checked in for the request. Once we were sure that we were rejecting suspicious intrusions and traffic we made the full installation for the cloud integrated with the local system at headquarters.

We have three engineers that are responsible for deployment and maintenance.

Our team, together with Fortinet FortiGate Cloud's team completed the entire installation on the cloud and the local system.

There are no additional costs outside of the standard licensing fees.

I recommend other companies to use Fortinet FortiGate Cloud, it satisfies my requirements and it prevents a lot of hacking. I rate this solution as an 8 out of 10.

We are using Fortinet FortiGate Cloud mainly for a file server at the office, and we have some services that transfer some applications remotely. We are using the firewall to secure the connection to our offices, for the internet connection, and for the applications using the VPN connections.

We have found the most valuable features of Fortinet FortiGate Cloud are the firewall and the VPN connection manager. I am not worried about any cyber attacks, the solution is secure and I receive daily summary reports.

I have used Fortinet FortiGate Cloud within the last 12 months.

The solution has been highly reliable.

Fortinet FortiGate Cloud is scalable.

I rate the scalability of Fortinet FortiGate Cloud a five out of five.

We were using the solution more but since the Coronavirus and other political circumstances in Lebanon, we have downsized the company. We had approximately 25 users using the solution but it has been reduced to only three users.

I have stopped the support contract because I never used it for five years. I never faced any issue that requires support.  Any issues I had it was easy to handle myself. The solution is very reliable.

When I started my job at the company, they had a Juniper firewall, but it was out of warranty and out of contract. While researching, I found the Fortinet FortiGate Cloud, and I read some good reviews about it which were good and this is why I selected it.

For a system administrator, the initial setup is straightforward. I didn't face any issue configuring it. It was so easy. There are videos and tutorials, which helps a lot.

It took one hour for the installation at the cabinet and the wiring, approximately five hours for the full configuration for the VPN tunneling, and subnetting the IP.

I did the implementation and maintenance myself. 

The price of Fortinet FortiGate Cloud is affordable. However, lowering the price would be good for the end-users. The cost of the solution was approximately $800 per year. There are some additional features you can add in addition to the regular features.

I would advise others to purchase this solution because it's reliable and it's worth every dollar.

I rate Fortinet FortiGate Cloud a nine out of ten.

We use Fortinet FortiGate Cloud as a firewall to connect safely to the internet.

The IPS and firewall function is valuable in Fortinet FortiGate Cloud.

We have found that the antivirus functions are very bad in Fortinet FortiGate Cloud and we don't use the antivirus anymore. Additionally, the FortiADC has bad quality.

The solution could improve by having a Russian interface.

I have been using Fortinet FortiGate Cloud for approximately 10 years.

Fortinet FortiGate Cloud is a stable solution.

I have found Fortinet FortiGate Cloud to be scalable.

Our organization is not large, we have approximately 15 workers in my organization using it.

Fortinet FortiGate Cloud technical support is not bad. The support is mostly very good.

The Fortinet FortiGate Cloud installation was not a problem but we have some local laws which make some restrictions for deployment cloud solutions. A lot of our customers use the premise version, not the cloud. The full deployment is not in one day, because we need to agree on a lot of details with our customers and it takes time. A typical time of the deployment can take approximately two to four weeks.

Unfortunately, we bought this solution for our main customer, and we had some problems deploying it correctly because its features didn't want to work. We have a lot of experience to install FortiGate and Fortinet solutions. However, we have faced some problems with  Fortinet mainly. 

We have a few workers that do the maintenance for the solution.

Fortinet has only an annual payment method. There is no monthly payment option.

They have only one standard license without any additional features.

We plan on using this solution in the future if our customers require it. If not then we will move to other solutions that will fit our client's needs.

Fortinet FortiGate Cloud is very useful to save logs. If you do not have hardware equipment, you may use this solution. If you don't want to implement and deploy hardware, this is a good choice.

I rate Fortinet FortiGate Cloud an eight out of ten.