Fortinet FortiGate Cloud Reviews

Our company uses the solution for site-to-site VPN tunnels. 

We have more than 6,000 users and four administrators who monitor the solution. 

The solution includes a very stable VPN and IPS. 

The solution's documentation is good. 

The solution should include a commit button that allows for review of changes and deployments before they are submitted. Any actions are immediately reflected but it would be better if a review-before-commit option existed like with Palo Alto. 

The solution could enhance its firewall reporting without the need for a sister product such as Analyzer. 

I have been using the solution for four years. 

The solution is very stable. 

The solution is scalable and we intend to expand its use. 

Technical support is very professional and helpful. 

The initial setup is not complex. 

A configuration takes about 30 minutes to restore and deploy.  

Our company utilized the assistance of certified engineers provided by a reseller for implementation. 

The solution requires an annual license but the cost is reasonable in comparison to competitors in the same category. 

Our company has not yet explored other options, but plans to do so in the future. 

Our company has been using the solution for four years and it is very stable and reliable. 

I primarily use the solution as a firewall.

The load balancing is great.

The deployment is pretty straightforward. It’s easy to implement.

You can really drill down to specific users to get statistics around usage.

There’s a Mac address for listening that can be used for WiFi as well.

The solution is stable.

You can scale if you need to.

At the moment, everything is good. I am not missing any features. Overall, it’s working great.

If you need to scale, you do need to trade up to a new Fortinet solution.

I’ve used it for about a year now.

We haven't had any crashes yet. We do have a primary and a secondary device on the site. There's never been a situation where we had to revert to the secondary device. It’s reliable and the performance is good. It doesn’t freeze. There aren’t bugs.

It is scalable. However, if you need to get a bigger model, a higher model. You can't just do a software update and scale. You need to purchase a new FortiGate solution once your company grows to a certain point. That's the only drawback of scalability.

I've never had any issues yet, and therefore, I've never actually contacted support.

The initial setup was straightforward and pretty simple. It was not overly complex. It didn’t take long at all to get everything up and running.

I can’t speak to the exact pricing of the product.

We have a partnership with Fortinet.

The solution requires you to leave lots of room for growth when you're spec-ing your firewall solution. Don't just get the exact amount and then you are stuck with a lower model that can't support as many users. It’s better to over-assume what you will need.

I’d rate the solution an eight out of ten.

I’ve never had any issues with it yet. We've got it on three sites and it wasn't a hassle setting up. It’s also prevented me from dealing with tech support since everything works, which makes me happy.

I work for a managed security service provider. We use this solution to deploy firewalls for our customers and then manage them on long-term contracts.

The most valuable feature of the solution is the remote management capability. 

There is room for improvement in their management and downtime. They're constantly doing maintenance and there are unexpected downtimes for the cloud interface. It seems like they are having some growing pains.

I have been using this solution for a year and a half.

I have no negative impression of the FortiGate firewalls. Like I said, sometimes the cloud interface leaves a little to be desired in availability, but I don't want to exaggerate that. Of course you never want it to be down, but occasionally it is.

The scalability is great so far, although I don't think we have enough clients on the solution to really speak to that. We currently have a dozen firewalls on it, but we plan to roll it out to close to 100 customers.

I've used FortiGate's tech support one or two times, and they were outstanding and resolved my issues.

There is a learning curve, but on a scale of one to five, with one being almost impossible and five being extremely easy, I would rate the setup process as a three or four. We deploy new firewalls for our customers using this solution about once a month.

There are licensing costs for the firewall, of course, and there are licensing costs for all the add-on products, like the antivirus licenses and content builders. For us personally, as the managed service provider, there are licensing costs to manage the devices and logs in the cloud. That's a whole separate license.

I would rate this solution as an eight out of ten.

We use this product to manage all of our Fortinet equipment from a single place.

This is a vast system that includes a lot of features.

The most valuable feature is the central management. If you have multiple sites, multiple regions, or if you have a spread of Fortinet equipment around the globe and you want to manage them all in one place, then FortiCloud is the best choice.

The licensing is a little bit confusing and needs to be improved.

The technical support should be more responsive.

I would like to see support for a cloud-based network access control (NAC) platform.

I have been working with Fortinet FortiGate Cloud for approximately five years.

I have not encountered any issues with stability or availability. It seems to always be online.

As a SaaS, you just got in. I'm not sure of how well it scales.

Sometimes, the time that technical support takes to respond is too long. Also, the support technicians are not always helpful. The support is not awful and often it is okay, but sometimes, they are missing information.

Overall, I would rate the support a seven or eight out of ten.

Positive

The initial setup is pretty simple. You just sign up and select your licenses.

The price of FortiGate Cloud is generally cheaper than other similar products.

We evaluated Aruba Cloud but I can't really say which one is better. They have different markets.

This is a product that I usually recommend to people.

I would rate this solution a seven out of ten.

We are using Fortinet FortiGate Cloud as a firewall.

The most valuable features of Fortinet FortiGate Cloud are the IPS, SSL Wireless, and VPN. Additionally, packet inspection and point-to-point VPN application control are useful.

Fortinet FortiGate Cloud could improve the dashboards.

I have been using Fortinet FortiGate Cloud for approximately two years.

Fortinet FortiGate Cloud is a stable solution for users.

We have approximately 225 users using this solution.

Whenever we faced problems our vendors who are supporting Fortinet FortiGate Cloud have raised a ticket on our behalf. We never needed to go to Fortinet because whatever problem we face, our team or our vendor, they were capable of handling it for us.

The initial installation is straightforward. The time it takes for the implementation depends if you start building from scratch or not. However, it takes a maximum of two hours using two people, this includes the configuration, OS upgrades, and FCL configuration.

We used managed services and had a partner implement the solution. We have one system engineer that does the maintenance and support of Fortinet FortiGate Cloud.

The price of Fortinet FortiGate Cloud is reasonable when compared to Juniper and others, we are happy. We have a three-year subscription.

I would recommend this solution to others.

I rate Fortinet FortiGate Cloud a nine out of ten.

We use FortiGate to protect 100 to 200 users at my company.

We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls.

We have been using FortiGate for more than a decade.

FortiGate is highly stable.

FortIGate's scalability is good.

We have contacted Fortinet support for some minor issues with upgrades to our IPS database.

FortiGate is quite user-friendly. It's not that complicated.

I rate Fortinet FortiGate mine out of 10. The hardware is reliable, and their support is excellent. Before implementing FortiGate, you should ensure your other solutions can gather the information from the FortiGate firewalls.

The Fortianalyzer is the most valuable aspect of this solution.

The initial setup was straightforward as we used a third-party implementor. 

Support has been helpful. 

The analysis could be better. 

We do find we get a bit of a lag. 

The integration could be better.

Beyond that, it is meeting our needs.

I've used the solution for around eight months. 

We have around 100 people using the solution. 

Technical support has been great. We are satisfied with their capabilities. 

It was a straightforward setup as we had a third party manage the process. 

We using a company here in Brazil to deliver the solution for us. It's a third-party company.

I'm not sure which version of the solution we are working on. We likely updated it in the last two months. 

We're a reseller and Fortigate partner. 

It's worked perfectly for us, and we are happy with the product. 

I'd rate the solution nine out of ten. 

We primarily use the solution for firewalls and VPN only.

It's easy to use. There are no specific features that stand out as such, based on my experience. I don't interact with these tools. My job is to just identify a product and get it deployed.

Technical support is good.

The solution is stable.

So far, it's been serving all the required purposes. We've not seen any areas for improvement. No missing features come to mind right now. 

I've been using the solution for more than five years. 

The stability is great. There are no bugs or glitches. It was reliable. It doesn't crash or freeze. 

We haven't had to scale yet. I'm not sure how scalable the solution is. 

We have a small deployment of about 1,200 users. It's all at the engineering level.  

I've been in touch with technical support. They are good. We are satisfied with support. 

Positive

We use CrowdStrike Falcon and FortiGate.

I'm not sure if we have used anything before this solution. 

I'm not the end user for these tools. However, I do know about the deployment. It's easy to set up and not complex at all. It takes three to four days. 

The deployment was handled by three people. 

I don't handle the licensing. I can't speak to the cost of the product.

We are engineering partners with Fortinet.

We're using the latest version of the solution. It was recently patched. 

I'd rate the solution eight out of ten. 

I would recommend the solution to other users and companies.