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Business Development Manager at a retailer with 1-10 employees
Real User
Top 20
Enhance d and secure access with strong authentication
Pros and Cons
  • "The response from Fortinet is very fast."
  • "FortiAuthenticator should integrate with other applications."

What is our primary use case?

We are currently using FortiAuthenticator for VPN access.

How has it helped my organization?

For security access, it is good.

What is most valuable?

The Fortinet security area is authenticated; they use it to access that is the main purpose.

What needs improvement?

FortiAuthenticator should integrate with other applications. I currently use Google Authenticator and Office Authenticator, and it would be better if FortiAuthenticator could be added to other applications.

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Fortinet FortiAuthenticator
June 2025
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For how long have I used the solution?

As a user, I have been working with FortiAuthenticator for about three years now.

What do I think about the stability of the solution?

The solution is stable, and I would rate it ten out of ten.

How are customer service and support?

The response from Fortinet is very fast. We use them for integration with the Mitel solution, and they are supportive and helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

My colleague did the setup, and I didn't feel that he struggled much. It seemed straightforward and not too difficult.

What's my experience with pricing, setup cost, and licensing?

The pricing is about three on a scale where ten is low. Pricing should be more flexible.

What other advice do I have?

I recommend it to other users who are using FortiGate to go for Fortinet.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Özden-Aydın - PeerSpot reviewer
Technology Consultant at Netwiser
Real User
Top 5Leaderboard
Has push notifications and supports easy user management
Pros and Cons
  • "The tool's most valuable features are push notifications and integration with the FortiGate firewall. Push notifications provide an instant acceptance mechanism. When customers try to access SSL VPN, the solution sends a push notification to their mobile phone, and they can easily approve the access. The integration with FortiGate firewall is very easy if our customers use FortiGate for their firewall."
  • "I think the tool could provide this solution on the cloud. It's currently an on-premises solution. A cloud-based version could make setup, installation, and management easier. With on-premises, you must pay capital expenses (CapEx) upfront. However, if the solution was cloud-based, it would be operational expenses (OpEx), which is often easier to manage. You can pay monthly instead of paying the total cost at once. In my opinion, OpEx is more easily manageable than CapEx."

What is our primary use case?

Our customers use Fortinet FortiAuthenticator for SSL VPN security. Our customers are from various industries including retail, finance, and manufacturing.

What is most valuable?

The tool's most valuable features are push notifications and integration with the FortiGate firewall. Push notifications provide an instant acceptance mechanism. When customers try to access SSL VPN, the solution sends a push notification to their mobile phone, and they can easily approve the access. The integration with FortiGate firewall is very easy if our customers use FortiGate for their firewall.

It also supports easy user management. You can easily manage user accounts and groups.In terms of benefits, the tool provides both cost savings and efficiency, but efficiency is more important for our customers. The main point of this solution is security, which is the most important thing. After that, maybe you can say time management - you can easily manage your access and permissions. Cost savings come third.

What needs improvement?

I think the tool could provide this solution on the cloud. It's currently an on-premises solution. A cloud-based version could make setup, installation, and management easier. With on-premises, you must pay capital expenses (CapEx) upfront. However, if the solution was cloud-based, it would be operational expenses (OpEx), which is often easier to manage. You can pay monthly instead of paying the total cost at once. In my opinion, OpEx is more easily manageable than CapEx.

For how long have I used the solution?

I have been using the product for five years. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Buyer's Guide
Fortinet FortiAuthenticator
June 2025
Learn what your peers think about Fortinet FortiAuthenticator. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,129 professionals have used our research since 2012.
reviewer1810833 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
A user friendly solution that covers a variety of use cases

What is our primary use case?

We connect FortiAuthenticator to different servers' active directories and use it for value authentication and VPN client authentication.

We use FortiAuthenticator for server login, terminal servers, Windows servers, and Linux servers. We have configured the solution for SSL VPN authentication with a Fortinet token.

What is most valuable?

The UI is user-friendly.

For how long have I used the solution?

I've used the solution for three or four years.

What do I think about the stability of the solution?

Fortinet FortiAuthenticator is highly stable.

What do I think about the scalability of the solution?

I rate Fortinet FortiAuthenticator's scalability a ten out of ten. Our clients are typically medium or enterprise-sized. Small customers typically don't use FortiAuthenticator.

How are customer service and support?

We haven't raised tickets for FortiAuthenticator, but Fortinet's support is very good. We found a block in FortiGate, and I had to open a ticket in FortiMail, but the public documentation is very helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. Only the Fortinet Access Control is difficult. The network access control solution is a difficult topic as well. It's not that the product is difficult. It's the environment, connecting to the switches, the firewalls, the zones, and the difficult appliances. FortiAuthenticator is easy to use and install.

However, I know FortiAuthenticator, so the initial setup was easy when I saw this product. The initial setup for all of the Fortinet products is typically easy.

The deployment time depends on the difficulty of the destination environment. Our last installation took four days. After that, we created the system's documentation, which took one day.

What other advice do I have?

I rate Fortinet FortiAuthenticator a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer2325093 - PeerSpot reviewer
Network Security Engineer at a computer software company with 51-200 employees
Real User
Stable cloud solution with impressive authentication capabilities

What is our primary use case?

As a customer I’m currently testing the solution.

What is most valuable?

The solution's most valuable feature is its authentication capabilities.

What needs improvement?

You don't get a free version to automate alerts and access all features. For additional features, you will need to buy or sync it with other solutions.

For how long have I used the solution?

I have been using the solution for approximately two to three years. I’m currently using version 6.4.6.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The product is scalable as it operates on the cloud.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. I deployed the product to test it.

What's my experience with pricing, setup cost, and licensing?

The product is affordable.

What other advice do I have?

It’s a good product for small and large enterprises. Overall, I rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Fortinet FortiAuthenticator Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Fortinet FortiAuthenticator Report and get advice and tips from experienced pros sharing their opinions.