Fortinet FortiAuthenticator Reviews

We primarily use the solution to gain VPN access to the main client site. 

The authentification for the VPN is quite useful.

It is easy to set up.

The product is stable and reliable. 

The solution is reasonably priced.

Technical support has proven to be helpful. 

We had issues trying to integrate the keys properly during the initial setup.

We have only used the solution for about a year or so. We haven't used it for too long just yet.

I have no complaints in relation to the stability. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

We only have around 20 users. Our use case isn't very big. Therefore, we haven't really needed to scale so much. 

We haven't used technical support yet, aside from the migration issue. They were fine. They were able to help us. 

The implementation process is simple and straightforward. It's not overly complex. 

It was deployed in about four hours or so. It doesn't take too long. However, we had many issues when we upgraded the equipment. The keys were not integrated properly and therefore it wasn't completely simple to manage.

We had one engineer handling the deployment. 

I haven't looked into if we have seen any ROI just yet.

The licensing costs are reasonable. It's not overly expensive. We pay either by the number of users or for a certain number of users that fall under a specific licensing tier. 

I'd rate the solution eight out of ten. We've been pretty happy with its capabilities overall. This is a very important product if a company wants to use a VPN. It's great for clients that already use Fortinet products. 

We use it for single sign-on. After connecting to VPN it creates an active directory or up session and we know who it is and then we use Fortinet FortiAuthenicator. 

I prefer the passing tool that sent an active directory console to a Fortinet FortiAuthenticator, then Fortinet FortiAuthenticator not passing the locks. If I ask the Fortinet FortiAuthenticator, give me the name of the group. FortiAuthenticator passes the lock, the group name, or the directory.

I would like to see more security features in reference to identity login or identity identification. I would like to see a troubleshooting option. For troubleshooting or viewing the lock of the device set or separate the locks from the connected device. Maybe with any device connected to the Fortinet FortiAuthenticator. And then I need the parsing device and type of locks of this device.

I have been using Fortinet FortiAuthenticator for the past two months. Before that, we were only testing Fortinet FortiAuthenticator.

I believe Fortinet FortiAuthenticator is stable.

We are finding it to be fully scalable at this point one hundred percent.

Technical support is excellent with Fortinet FortiAuthenticator.

Positive

The initial setup was straightforward. The only problem we faced was the POC. We configure only through self-configuration. If we had an integrator or consultant to configure Fortinet FortiAuthenticator it would be easier than doing a self-configuration.

It was easy for me, but I had to read the documents about LDAP authentication. I did an in-house self-configuration. It was time-consuming.

When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security. We have a government organization and we want to buy cheap products.

I would rate Fortinet FortiAuthenticator an eight out of ten.

I like the self-registration capabilities.

The certificate authority aspect is excellent. 

I love that there is a single sign-on for Fortinet products. 

The initial setup is very easy.

It is a stable product.

The solution can scale as necessary.

Technical support is good. 

Fortinet has another product called FortiNAC. These two solutions work together well.

The integration with other products, for example, some SAML authentications, would make it more flexible.

I've used the solution for two years. It hasn't been too long. 

The solution is stable. It's reliable. There aren't any bugs or glitches and we find that it does not crash or freeze.

It can scale if you need it to. The solution can expand. 

In general, Fortinet technical support is good. We have only had the solution for a small amount of time. We haven't used their support that much. Their response time has been very good. 

I found the initial implementation process to be simple and straightforward. I didn't find it to be overly complex. There aren't too many features, unlike an FortiNAC solution, that need to be set up.

I've evaluated the difference between Fortinet and Cisco in the past.

I'd advise new users to configure the backup, routine backup, to get the most out of the product. You can have problems if you don't.

In general, it's a simple product and we've enjoyed it. 

I'd rate the solution seven out of ten.

We are resellers of this solution and partners of Fortinet. I'm the managing director and we are based in South Africa. 

I really like the two-step authentication, it provides a higher level of security that we didn't have previously. Just having a password is not good enough anymore. 

There are some issues with integration. We also have a problem that the cost of the solution is linked to the dollar and that can result in significant unexpected price rises. 

I've been using this solution for a year. 

The solution is scalable, we have over 1,500 users. 

We had great technical support from an external company. 

The initial setup was relatively easy. There were some issues we had with the LDAP integration, but it was solved quite quickly. We had some outside assistance for the deployment. 

The actual cost is fair but when our exchange rate in South Africa goes through the roof, then the price changes quickly. It would assist us if the cost could be standardized or fixed. The exchange rate has a significant impact on us. 

I recommend this solution, it does what it's meant to. I rate FortiAuthenticator nine out of 10. 

We're using Fortinet FortiAuthenticator to bypass identity to the Fortinet FortiGate. We do not use FortiAuthenticator too much because it is middleware.

Fortinet FortiAuthenticator has improved our organization because we are able to can create identity-based policies. For example, who are you and where are you. We are shifting from the IP-based to the identity-based.

The price of the solution could improve, it is expensive.

I have been using Fortinet FortiAuthenticator for approximately five years.

We have not had issues with Fortinet FortiAuthenticator. It is stable.

Fortinet FortiAuthenticator is scalable.

We have approximately two people that are using the solution.

We needed to use Fortinet FortiAuthenticator because we wanted to use the identity-based policy so that FortiAuthenticator can help us to pass the identity to the Fortinet FortiGate.

The initial setup of Fortinet FortiAuthenticator was straightforward. The implementation process took three to four days with multiple sites.

I rate the initial setup of Fortinet FortiAuthenticator four out of five.

We did the implementation of Fortinet FortiAuthenticator in-house and we have two people for the maintenance.

We typically purchase licenses for five years and when new projects come we reassess the situation and renew or switch solutions. 

There are no additional costs to the standard licensing fees.

I rate the price of Fortinet FortiAuthenticator a three out of five.

We did not evaluate other solutions before choosing Fortinet FortiAuthenticator.

I rate Fortinet FortiAuthenticator a five out of ten.

FortiAuthenticator is easy to use.

FortiAuthenticator's interface could be better.

We've only been using FortiAuthenticator for four months more or less.

FortiAuthenticator is highly stable.

FortiAuthenticator is scalable.

I've interacted with Fortinet support. I rate Fortinet service 10 out of 10. 

Positive

We had another authentication solution, but we switched to FortiAuthenticator because it integrates with our Fortinet products.

Setting up FortiAuthenticator is straightforward. It took about two weeks to deploy and configure. I rate FortiAuthenticator eight out of 10 for ease of setup. One person is enough to manage and maintain the solution. 

We did the deployment in-house. 

We have a yearly license for FortiAuthenticator. I give it 10 out of 10 for affordability.

I rate FortiAuthenticator 10 out of 10. 

We are a solution provider and we work with Fornet products, including FortiAuthenticator. I have installed it for a bank and their users authenticate their access through it.

Our implementation involved the creation of local users for the VPN, and they are authenticated using this product. This is the main purpose of it, and what had been requested by the client.

The most valuable feature is the authentication tokens.

There are some protocols, such as SHA and SHA-2, that are not supported. This is something that Fortinet is working on.

I have been working with Fortinet FortiAuthenticator for one year.

One of our clients has faced a lot of issues with FortiAuthenticator. For example, one of the devices restarted by itself, and the database was corrupted. To remedy this, we reinstalled the image and did the installation from scratch.

This is a scalable product.

The technical support by Fortinet is okay.

I work a lot with Fortinet products and I call the support often. They are very quick to respond and the support is very good.

I have worked on most of the Fortinet products, as well as with products from Palo Alto. At this time, the only single sign-on product that we use is FortiAuthenticator.

The initial setup was very complex. The was one cluster and one load balancer that had to be configured.

We expect to do another installation, although this time it will be using the RADIUS server.

What our engineers say about FortiAuthenticator is that when compared with other vendors, it has not yet reached the same level.

I would rate this solution a six out of ten.

We primarily use Fortinet FortiAuthenticator to centralize the management of user identity information in Security Architectures, enforce Role-Based authentication, and allow Two Factor authentication with Softclient support.

This is a must-have technology in Fortinet implementations with several gateways and distributed environments.

It is easy to set up and will reduce Network administrators' efforts to integrate diverse identification methods. Must evaluate Single Sing On Mobility Agents to full integration of users position on the network and complete the solution.

Using this product strengthens enterprise security. It offers role-based security policies and User Identity Management with different methods.

This product provides automatization. There is a self-service user portal for registry and support for domain and non-domain guest users, with diverse channels vía hardware tokens, software tokens, e-mail, and SMS.

This solution brings user satisfaction. It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues.

Key Features and Benefits

1. Two-factor/OTP Authentication with FortiToken: Enforce user-based policies. Fortitoken is available in soft and hard versions for flexible usage.  Most Valuable in Mobile Phones App for OTP.
2. Integration with LDAP and AD: This solution integrates with existing enterprise systems and technologies from diverse vendors of user information management systems.
3. LPAD/AD/RADIUS/SYSLOG/KERBEROS/REST API/FSSO and Web Portals: There is flexible integration with these services.
   
4. It is usable in network WAN, wireless, and VPN Scenarios.
5. The domain and guest-users support are good.

I would like to see integration and customization capabilities with the end-user portal to solve authentication issues with diverse implementation scenarios. Specifically, with web applications, enterprise networks, and VPN.

We have been using Fortinet FortiAuthenticator for three years.

This is a stable, set-and-forget product. Logical operations run in the Gateways.

FAC 200E/400E will support environments for hundreds of users, based on Physical Appliances. If future needs are in the scope then I suggest implementing virtual deployments.

Technical support is not needed in any sense. We have three years running without hardware appliance incidents or major issues.

This is the first authentication platform that I have worked with.

The initial setup process will vary from simple to complex and depends on your existing User Identity Systems, integrations, and scale of the network

In-house engineers, properly trained, are responsible for deployment and maintenance.

Our ROI was reached in less than a year. This solution is good in terms of financial returns.

FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000) perpetual.

There is nothing to buy in the gateways (FG) and it is fully integrated.

As a Fortinet customer, the logical evaluation was FAC from the same vendor.

This is a must-have technology in Fortinet deployments with distributed environments.