We are using Dell EMC PowerEdge Rack Servers for many use cases but primarily in banks and multinational companies.
Deputy Manager of IT Security Infrastructure at leads
Simple installation, good technical support, and highly durable
Pros and Cons
- "Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable."
- "The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays."
What is our primary use case?
What is most valuable?
Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable.
What needs improvement?
The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays.
For how long have I used the solution?
I have been using Dell EMC PowerEdge Rack Servers for approximately three years.
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Dell EMC PowerEdge Rack Servers are scalable.
How are customer service and support?
Dell technical support has been good.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
The price of Dell EMC PowerEdge Rack Servers is reasonable compared to other solutions.
What other advice do I have?
I rate Dell EMC PowerEdge Rack Servers an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

Software Engineer at a comms service provider with 51-200 employees
Easy to use, good performance, and simple installation
Pros and Cons
- "The solution is easy to use and has good performance."
- "The scalability could improve. If you want more scalability and high availability, you will have to change to a solution similar to VxRail."
What is our primary use case?
We are using Dell EMC PowerEdge Rack Servers for building management, attendance, and HR applications.
What is most valuable?
The solution is easy to use and has good performance.
For how long have I used the solution?
I have been using this solution for approximately five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The scalability could improve. If you want more scalability and high availability, you will have to change to a solution similar to VxRail.
We have three administrators that use the solution.
How are customer service and technical support?
We have been satisfied with the paid level of support we currently are on. There are different levels of support that can be purchased. We are on the 8:00 am to 5:00 pm next business day support. If we want to improve the support we can pay more.
How was the initial setup?
The installation is easy and takes approximately one hour. The servers are okay for stand-alone deployments.
What about the implementation team?
I did the implementation myself.
Which other solutions did I evaluate?
We have evaluated VxRail.
What other advice do I have?
We are discontinuing the use of this solution and moving to VxRail.
I rate Dell EMC PowerEdge Rack Servers an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell PowerEdge Rack Servers
May 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
854,338 professionals have used our research since 2012.
Manager at a pharma/biotech company with 201-500 employees
Reliable, easy to install, and powerful
Pros and Cons
- "Dell EMC PowerEdge Rack Servers is powerful."
- "I would like to see the pricing improved."
What is our primary use case?
We use Dell EMC PowerEdge Rack Servers for cloud applications.
What is most valuable?
Dell EMC PowerEdge Rack Servers is powerful.
What needs improvement?
I would like to see the pricing improved.
For how long have I used the solution?
I have been using Dell EMC PowerEdge Rack Servers for more than 10 years.
What do I think about the stability of the solution?
Dell EMC PowerEdge Rack Servers is a stable product.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and technical support?
I have not contacted technical support. I didn't have any issues during the installation.
Which solution did I use previously and why did I switch?
We are also using HPE ProLiant DL Servers.
How was the initial setup?
The initial setup was straightforward. The installation was okay.
What about the implementation team?
We had the help of an integrator.
What's my experience with pricing, setup cost, and licensing?
The price could be cheaper. Dell EMC PowerEdge Rack Servers are very expensive.
What other advice do I have?
I would recommend this solution to others.
I would rate Dell EMC PowerEdge Rack Servers an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Pre-sale and Post-sale Engineer at a reseller with 201-500 employees
Great performance, fair pricing, and can scale well
Pros and Cons
- "Their support is very good and very effective."
- "The shipment times could be improved. Sometimes we have to wait four or five days before we get the actual servers. It could even be longer. Sometimes it is many days."
What is our primary use case?
We primarily use the solution for a variety of use cases. These include holding technologies such as VMware, databases, web application servers, and copies, in some cases.
How has it helped my organization?
The Dell EMC PowerEdge offers best performance per price
What is most valuable?
Their support is very good and very effective.
The price of the system is very fair.
The design of the hardware is very good - especially the management system.
Overall, PowerEdge is a very good system.
The performance has been excellent so far.
The initial setup is very easy to manage.
What needs improvement?
The shipment or delivery times could be improved. Sometimes we have to wait six Weeks before we get the server. It could even be longer. Sometimes it is many days for my customers
For how long have I used the solution?
I've been using the solution for six years or so. It's been a while at this point. I've definitely worked with the solution over the last 12 months as well.
What do I think about the stability of the solution?
The solution is stable. the performance is good and very reliable. We haven't had any issues so far.
What do I think about the scalability of the solution?
The scalability is good. The system has many options for scalability. If a company needs to expand, it can do so with relative ease.
In our case, our clients are mostly small to medium in size.
How are customer service and technical support?
Technical support has been very helpful and responsive. They are knowledgeable. We're quite satisfied with their level of support. They are a good service and very supportive.
How was the initial setup?
The initial setup is not overly complex or difficult. We found it to be easy. It's straightforward. A company should have no trouble whatsoever.
The deployment only took a few short hours. It's pretty quick.
I cannot recall the amount of staff it requires for deployment and maintenance. It's my understanding that only one engineer is required.
What about the implementation team?
We are an integrator. We can implement the solution for our clients as required. In a year, we may implement four or five projects.
What's my experience with pricing, setup cost, and licensing?
The solution offers very good, very fair pricing. It's reasonable. It's not overly expensive.
Which other solutions did I evaluate?
I do not have any knowledge of our clients evaluating other options before choosing this product.
What other advice do I have?
We are Dell partners. We work with various versions of the solution. These include the 14 Generation, 13 Generation, and 11 Generation. We aren't currently in the process of buying a new server.
I'd recommend the solution. I'd rate it at a perfect ten out of ten. It's been very good for us. We haven't had issues.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Director at CMC CSI saigon
Scalable, easy install, and useful file server
Pros and Cons
- "The active directory and file server are valuable features."
- "They could improve on the processor and security for the next release of the solution."
What is our primary use case?
We use the solution for company management applications.
What is most valuable?
The active directory and file server are valuable features.
What needs improvement?
They could improve on the processor and security for the next release of the solution.
For how long have I used the solution?
I have been using the solution for approximately five years.
What do I think about the scalability of the solution?
We have had no issue with the scalability of this solution in my company.
How was the initial setup?
The installation was simple for the IT department.
What other advice do I have?
I rate Dell EMC PowerEdge Rack Servers an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Vice President Product Management & Strategy at a tech vendor with 11-50 employees
Good management tools, good quality, rock-solid, and dynamite support
Pros and Cons
- "Their management tools are the most valuable. Our customers like the flexibility of being able to scale up and out. It is very easy for them to scale and add additional nodes and servers to their storage solutions, such as the ATI solution. It has very good quality and a great deployment model. Its warranty is also very good, and it is very stable. Their fixes have been quick if they have those."
- "After purchasing the product, customers have not been getting the support that they need in the early stages of getting set up. They can provide customers a little bit more education as to what they get with certain warranty levels. The data is there if the customers dig, but a lot of times, the customers don't dig. Some of the other server models come out a little bit quicker than Dell. It would be good if Dell is quicker to market on new, larger drives when they become available. Sometimes, we do get hit on that against a couple of competitors. Dell vets them a little bit longer than like the super micros to keep their stability and quality level up, but they lose a little bit of ground to a super micro. It would be good if they can release features and models as soon and as fast as they can. It would help them to stay more competitive."
What is our primary use case?
We are a Dell partner, and we're kind of like a hybrid type of partner that sells new products and also maintains a large stock of inventory. We build servers, storage, and solutions for clients and data centers. In terms of a specific use case, we build a lot of VMware vSAN in this solution.
What is most valuable?
Their management tools are the most valuable. Our customers like the flexibility of being able to scale up and out. It is very easy for them to scale and add additional nodes and servers to their storage solutions, such as the ATI solution.
It has very good quality and a great deployment model. Its warranty is also very good, and it is very stable. Their fixes have been quick if they have those.
What needs improvement?
After purchasing the product, customers have not been getting the support that they need in the early stages of getting set up. They can provide customers a little bit more education as to what they get with certain warranty levels. The data is there if the customers dig, but a lot of times, the customers don't dig.
Some of the other server models come out a little bit quicker than Dell. It would be good if Dell is quicker to market on new, larger drives when they become available. Sometimes, we do get hit on that against a couple of competitors. Dell vets them a little bit longer than like the super micros to keep their stability and quality level up, but they lose a little bit of ground to a super micro. It would be good if they can release features and models as soon and as fast as they can. It would help them to stay more competitive.
For how long have I used the solution?
We've been selling these servers for 19 years.
What do I think about the stability of the solution?
These units are very robust. They're rock solid.
What do I think about the scalability of the solution?
There is absolutely no problem with scalability. These machines are built to be able to scale up.
How are customer service and technical support?
They've been dynamite. I would rate them a ten out of ten.
How was the initial setup?
It has a great deployment model.
What other advice do I have?
I would advise to just do your homework and make sure that you get the warranty and support levels that you're going to need. Understand what you will get and whether you need software support along with it.
We do a cost analysis for our clients based upon the total cost of ownership. We do that for every deal. That's a very smart process to follow for any tech solution because some people think that if they just put a solution, it will solve all of their problems, which is not necessarily the case.
I would rate PowerEdge Rack Servers a ten out of ten. We love these servers. These are quality products, and I would personally purchase them for my own business.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at ITVision
Easy to configure, easy to set up, and good support
Pros and Cons
- "It is user friendly and easy to configure."
- "System security can be improved. They can add more power and security for ESXi version 7."
What is our primary use case?
We are a reseller. Our customers use this solution for governing the system and for some specific applications. They are going towards the hyper-convergence infrastructure or HCI in Egypt. Our customers have on-premises and cloud deployments.
What is most valuable?
It is user friendly and easy to configure.
What needs improvement?
System security can be improved. They can add more power and security for ESXi version 7.
For how long have I used the solution?
My company has been using the Dell PowerEdge servers for about ten years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. It can be scaled with storage, such as with EMC storage. Our plans are for three years. If a customer needs the solution, we proceed to secure a deal and plan for three years so that the customer doesn't suffer because of scalability issues. Our customers are government departments as well as private businesses.
How are customer service and technical support?
They are good. The visibility of Dell is very strong in Egypt, especially in the north where most of the engineers are. We also have a distributor. They're very supportive and help us in training and sizing.
How was the initial setup?
It is easy to set up because the Lifecycle Controller is very friendly, especially when you use the GUI for initialization. The system and the RAID controller take time, but in general, it is very easy to set up. You can check the Lifecycle.
What about the implementation team?
We do it ourselves because we are a reseller, and we have a technical team to deploy it.
What's my experience with pricing, setup cost, and licensing?
The server is a one-time purchase, but the support is on a subscription basis.
What other advice do I have?
Dell has a new product every quarter, so its portfolio is very large.
I would recommend this solution. I would rate Dell EMC PowerEdge Rack Servers a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Senior Presales Engineer at MST
A simple solution that does its job
Pros and Cons
- "The initial setup is very good, not complex at all."
- "I would like to see a virtual view of the solution after creating and configuring it."
What is our primary use case?
Currently, I work for a company partnered with Dell EMC; I used to work for another company, also partnered with Dell EMC.
What needs improvement?
I would like to see a virtual view of the solution after creating and configuring it.
For how long have I used the solution?
I have been using this solution for almost five years.
What do I think about the scalability of the solution?
Dell EMC PowerEdge Rack Servers are both scalable and stable.
How are customer service and technical support?
I have never contacted technical support before.
How was the initial setup?
The initial setup is very good, not complex at all.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is reasonable. It's very comparable to similar solutions.
Which other solutions did I evaluate?
It's virtually the same product as UCS MSP. I don't see many differences between them.
What other advice do I have?
The pre-sales HP team in Egypt is more helpful than EMC's team. Overall, I think HP is more flexible than EMC.
I don't really have any advice to give: it's only applications installed on a server, that's it.
On a scale from one to ten, I would give this solution a rating of eight.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

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Updated: May 2025
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