Moshe Tzarfati - PeerSpot reviewer
Global Backup Admin Lead at Motorola Solutions
Real User
Top 10
We can manage it remotely so it is useful for troubleshooting
Pros and Cons
  • "In regards to security, I have noticed that we can implement Active Directory to the iDRAC. It is more secure that way. Then, everyone can access it as they please."
  • "I would like them to add more NVMe slots. That would be good. That way, it would have better performance, e.g., enough storage for better performance than a spinning disk."

What is our primary use case?

My division is backup. We use Dell PowerEdge Rack Servers powered by Intel to deploy backup systems to back up the entire area or region where we are setting it up. We actually use it as a media server for backup.

For this server, we bought several with a net of 30 terabytes to use with a memory of about 256 gigs.

How has it helped my organization?

We have benefited in performance, especially when installing the media server for the backup and performing backup for high performance and fast storage.

What is most valuable?

I like Dell PowerEdge Rack Servers powered by Intel. It is a good, high performance server. It is easy to manage, especially with the iDRAC. 

iDRAC is its most valuable feature. The management from the iDRAC port is useful for me because my server is located in Australia, and I need to manage it from Israel. Therefore, it is useful for troubleshooting.

There is flexibility to use a lot of storage on the server. It has the ability to have it as a RAID and support that. This is most useful for me in the case of a malfunction in one or two drives. It is like having a server and storage together, i.e., hyperconverged. We can manage this remotely.

In regards to security, I have noticed that we can implement Active Directory to the iDRAC. It is more secure that way. Then, everyone can access it as they please.

We use Intel Xeon Scalable processors in our PowerEdge Rack Servers. They have very much helped to improve the performance of our targeted workloads. 

What needs improvement?

I would like them to add more NVMe slots. That would be good. That way, it would have better performance, e.g., enough storage for better performance than a spinning disk.

There is some improvement needed in the site (with its arrangement) when trying to find some configuration or troubleshooting matches.

Buyer's Guide
Dell PowerEdge Rack Servers
April 2024
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.

For how long have I used the solution?

We just bought two Dell PowerEdge Rack Servers for a region. We installed them about a month ago.

What do I think about the stability of the solution?

It is very stable.

I am using it for backup, so it has to be reliable. Even in cases where there is downtime, we can then use the solution to retrieve data. 

What do I think about the scalability of the solution?

Its scalability is great. I can add more storage and shelf to that server.

How are customer service and support?

I have not yet needed the help of Dell support for PowerEdge Rack Servers. In the past, I have enjoyed my experience with Dell support for storage. I would rate them as eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we had an old HPE server that was backing up systems but taking a lot of time. Now, with the Intel Xeon and Dell server, it is a lot faster.

The HPE server was no longer supported, so we tried to check with some other vendors. Because of its flexibility to have more storage and scalability, we choose Dell PowerEdge Rack Servers.

How was the initial setup?

The deployment of PowerEdge Rack Servers was new for me since I used to work with HPE servers. The setup was a little bit different, but it was easy to catch up and do the installation.

It took several minutes to determine how to work with PowerEdge and configure the BIOS. The one thing that surprised me is the ability to configure the BIOS from the iDRAC, not going directly inside the BIOS in order to do so.

What about the implementation team?

I deployed it.

What was our ROI?

We installed the servers, and they are currently working.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are fair.

Which other solutions did I evaluate?

We evaluated HPE, Dell, and IBM. We chose Dell PowerEdge mostly because of the price and extendability.

What other advice do I have?

It is easy to manage and extendable. Compared to other vendors, the prices are much lower. Go for it.

I would rate Dell PowerEdge Rack Servers as 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Systems Engineer at a manufacturing company with 10,001+ employees
Real User
Easy-to-use OpenManage console, versatile, and offers good security
Pros and Cons
  • "Using PowerEdge helped to reduce unplanned production downtime by 20% to 25%."
  • "We'd want the solution to be faster."

What is our primary use case?

We primarily use the solution for virtualization.

What is most valuable?

The versatility has been great. We have several different configurations with different networking capabilities, different capacity, throughput, and configurations. I work on a dark site in a classified environment. I can't really comment too much beyond that.

PowerEdge is great for handling the evolving needs of high-performance workloads like VDI, AI, and SAP on multi-cloud. We're very happy with their performance. We're lucky enough to also have Dell and VMware. We call them a TAM specialist on-site. If we have any problems, they respond to them quickly.

Since we are in a classified environment, we appreciate the security specifications very much. It helps us as we have to do our own assessments and those security features help us to get our paperwork done.

We use Dell's Optane Memory in our PowerEdge environment. I’m not sure if it’s saved money, I’m really not on the financial side. We have a budget and then we go and shop for the best bang for the buck. Since we are using that feature, it does save us money. However, I can’t say how much.

We do use Dell's OpenManage console. It is easy to use this console for lifecycle management or PowerEdge servers. We use it primarily when we have a network issue or if we can't access the servers our usual way. It's very convenient as a secondary way to access it. As far as life cycle management, that's what we use when we need to do our upgrades, firmware, and the like. It's very valuable. It’s increased our IT staff's productivity, however, I can't tell by how much.

Using PowerEdge helped to reduce unplanned production downtime by 20% to 25%.

What needs improvement?

We'd want the solution to be faster, and of course, for them to bring down the price. 

For how long have I used the solution?

I've probably been using PowerEdge Servers since 2010. 

How are customer service and support?

Technical support is very good to excellent. We have a dedicated Dell support team, and they are very knowledgeable. If they don't know the answer and they almost always do, they'll get the answer right away. We're very satisfied with their help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are moving to VxRails. We are using it for virtualization, and for some file storage, and then we're going to be moving to VDI solutions as we get more VxRails that have GPU capability.

In the past, we used HP. We used Oracle hardware as well. Oracle has its own hard drives. They buy their servers and then put their logo on them and then resell that. Those are probably the two biggest companies that we've used in the past.

We switched to Dell due to the cost and feature sets. We liked the feature set of the Dell, however, the operating costs and maintenance costs, contracts, were a big selling factor. A lot of the hardware that we used to have was older as well. 

I used HP servers. They have a service like Dell OpenManage called iLO. It does the same thing. You can access the servers through the network to help with firmware upgrades. The HP hardware, at the time, was more expensive for maintenance and to buy new. When we went to VxRails and PowerEdge, it was a better deal, more bang for the buck, that's why we switched.

How was the initial setup?

I was not a part of the initial setup.

Which other solutions did I evaluate?

I did not evaluate other servers from other vendors before choosing PowerEdge.

We did consider public cloud servers before choosing PowerEdge. We use both.

We compared latency and costs when looking at PowerEdge versus the public cloud. At the time, the public cloud looked more attractive on paper. When we did testing, the latency and throughput were comparable. However, the Dell PowerEdge Servers that we had on-premises had a little bit better performance, as the cloud was quite a distance from where our data center is. It's comparable, however, when we looked at the overall cost of a public cloud, it was much more expensive to do a public cloud, and it was less expensive to do on-premises. Most of PowerEdge is mostly on-premises.

What other advice do I have?

The first one I ever used, was an R710 PowerEdge server. We're using 740s now. We also use VxRail. I know those aren't specifically PowerEdge, however, we're moving from PowerEdge servers to VxRail.

I don't really do much on the data center side of things, so I can't really comment on the power consumption. That's not my focus.

We do not use Intel Xeon Scalable processors in our PowerEdge servers.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerEdge Rack Servers
April 2024
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.
JEAN Quesada - PeerSpot reviewer
CIO at Grupo Monge
Real User
Fast to implement with good performance and helpful support
Pros and Cons
  • "The go-to-market implementation was pretty fast."
  • "They could improve the time between new versions of the product."

What is our primary use case?

We made a renovation of our infrastructure, and the problem we're solving is our performance and it is collectivity in our infrastructure too.

How has it helped my organization?

We have a full-scale infrastructure for six countries and are able to centralize it. With this kind of product, we are solving a lot of problems, or issues that we had before with regards to performance. The centralization of the platform for the company helped immensely.

What is most valuable?

The go-to-market implementation was pretty fast. The go-to-market speed for us was pretty important at the time we had to implement that infrastructure. 

In terms of the performance of the servers, I'm already pretty comfortable with that.

When it comes to PowerEdge rack servers handling the evolving needs of workloads, I have support from Dell partners. They constantly assess improvements for us and other versions of items on products. I keep up to date with it via my partners.

We use Dell's Optane to obtain memory in the PowerEdge environment. It helped save money in that aspect, as far as adding memory capacity. We used to negotiate these kinds of platforms and renewal with our partners on a full scale. We have a lot of cost-saving with this infrastructure.

PowerEdge helped to reduce unplanned production downtime. We have an IT continuity plan that is actually based on the infrastructure we already have implemented with Dell.

What needs improvement?

They could improve the time between new versions of the product. They could move faster, or maybe offer a little bit more support from the partners.

For how long have I used the solution?

We've been using the solution for four years.

What do I think about the scalability of the solution?

We have 6,500 people across six countries using the platform.

How are customer service and support?

We have good support from Dell and good support from our partners. That said, sometimes it takes a pretty long time to get an answer from Dell. However, we get pretty good support from those folks.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had used HP solutions and others as well. We changed as I had some experience with this product and we had comfort in the security that Dell gives us as a platform. The cost and the go-to-market implementation alongside the partner support are the main drivers we looked at when changing.

How was the initial setup?

I was involved in the setup of the product. It was both easy and difficult to set up. However, thanks to the partner, it was more easygoing. There were a lot of people and it was useful to have somebody help as well.

We have a pretty big platform. It took two and a half months to implement the solution. That said, for our needs, it was pretty fast. We had to deal with multiple locations and we migrated everything to just one. We centralized the entire platform.

What about the implementation team?

We had a great partner and planner involved.

What's my experience with pricing, setup cost, and licensing?

For us, it makes more sense to have an on-premise platform rather than a cloud due to the cost. The cost-saving we have in the on-premises platform still is the driver.

Which other solutions did I evaluate?

We did consider public cloud servers before choosing PowerEdge Racks. We looked at servers for AWS, Azure, and others.

What other advice do I have?

I'd rate the solution ten out of ten. We are quite satisfied.

It's a good scalable product. It's a good cost-saving product too. That aspect helps us as a company. In my experience, it's a pretty good implementation too. 

I'd advise new users to keep up with the timing of new deployments. That way, you can take advantage of new features. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Engineer at Air France KLM
User
Robust servers for productivity, continuity, and quality of service
Pros and Cons
  • "Nowadays, iDRAC is very important. It is one of the features that we use the most because we do not always have physical access to our machines. iDRAC is a tool that we use daily. If we did not have it, it would be very complicated to manage the machines. This is a great feature."
  • "The pricing can be better. These are expensive machines."

What is our primary use case?

We use Dell PowerEdge Rack Servers for virtualization with VMware products to host ESXi. We also use products such as vCenter and vSphere, and we are now in the process of moving towards the VCF solutions to do our SVDC infrastructure.

By implementing Dell PowerEdge Rack Servers, we are looking to replace some of the old machines with more recent machines. We want to reduce energy consumption and also gain some space in our data rooms and our data centers. We are going to replace several machines with just one machine that is a more recent machine.

How has it helped my organization?

We have always had them. We have always worked with Dell PowerEdge servers. So, I have only known those servers. They have improved our organization in terms of productivity, continuity, and the quality of the service. They are quite robust. We are very happy with the malware incident-product resilience ratio.

Dell PowerEdge Rack Servers have improved a great deal in comparison to the older generations of servers when it comes to energy consumption. I do not have the figures because I am not part of the teams that measure our data centers, but we have easily had 20% or 30% energy savings.

To manage the evolving needs of high-performance workloads, the racks or the machines that we buy have a lot of storage space to add memory or disks if needed. In terms of storage, we are using the PowerEdge servers to make some VMware vSAN. With vSAN, there is a storage layer with disks, flash, etcetera for the cache. We have the option to stretch it by buying more disks for more storage, but we also have the possibility to easily stretch and add memory to our machines, which is good. In terms of evolution, this is very important for us because in the beginning or at the kickoff point of a new project, it can be a bit vague for us and we do not know how our needs will evolve. We might need more over time.

The machines that we have today are the oldest that I know of from the Dell PowerEdge series. For example, they might be 11G. We still have some of them, and they still work. They are robust, resilient, and durable. However, they no longer get any support. If we want any maintenance from them for this hardware, we have to pay for support extensions. This way we get help when we have a supply or hardware breakdown with these models. We must pay for the support because this kind of equipment came out a long time ago, and it has reached its end of life, so the support exists but at an extra cost. That could be an area for improvement, but from a commercial point of view, it is hard to maintain the support and storage for parts and keep a stock of parts for aging machines while knowing that they have been replaced by new-generation machines that are more efficient and less energy-consuming. It is debatable, but commercially, it is understandable. We just live with it.

For all of our Dell products, including PowerEdge servers, we have a ProSupport contract for the data center. We are very pleased with them because any breakdowns are very quickly resolved. We get a technician in less than 24 hours. We can also resolve certain breakdowns quickly because we can simply get connected to the machine. Even when we no longer have access or a connection to the machine, we always have an administration link that allows us to connect to iDRAC and reboot the machine. As a result, this feature is helpful.

We use the OpenManage console. It helps the team and saves a huge amount of time with the lifecycle management and updating BIOS and firmware. It is good for that. Without it, we cannot manage to keep our servers up to date, so it is a very significant gain. It is very important for us.

Using Dell PowerEdge Rack Servers has affected the overall flexibility of our operations. We have gained productivity. To start with, we have gained in terms of performance at the writing level with IOs. In the past, our users used to complain a lot about the waiting time and the slowness. There was some congestion with IOs. Since we have been using the new generation servers, people are happier. We no longer get problems with the slow speed of the IOs writing, etc.

What is most valuable?

Nowadays, iDRAC is very important. It is one of the features that we use the most because we do not always have physical access to our machines. iDRAC is a tool that we use daily. If we did not have it, it would be very complicated to manage the machines. This is a great feature.

What needs improvement?

The pricing can be better. These are expensive machines. Especially since COVID-19, many organizations are trying to reduce costs in various directions, and they often end up challenging the IT services and IT teams to reduce the costs. As a result, the choice made today for IT machines is very much based on the price, especially for the hardware. We are currently working with Dell because when we do an RFP, we put several resellers in competition, and at the moment, Dell is able to produce competitive and interesting prices for our needs. So, the final decision is often based on the price. It is essentially the price that will influence the choice of the hardware.

We order vSAN Ready Nodes, but it can happen that between the moment we order our machines and the moment they get delivered, there are some updates or new versions that may have come out. As a result, when we receive our machines and switch them on, even though they are vSAN Ready Nodes, we still have to patch them and build them with a version to be able to integrate them in a cluster so that they are uniform and with the same version as the others servers. So, there is room for improvement with regard to getting the target version.

There can be a long time gap between the order, the manufacturing, and the delivery or receipt of the machines. After receiving them, we have a process of hardwiring. We still have tasks left, such as racking the machine and hardwiring, before using the machines. It can sometimes take several weeks before we are able to use them, and that is when we notice a difference between the production machines and the new machines. Although the new machines are vSAN Ready Nodes, they are not actually ready.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for seven years, but it has been longer for our organization.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

They are scalable.

How are customer service and support?

We are very happy with their support because we benefit from ProSupport. It includes the intervention on the data center, the parts, and the technician in less than 24 hours. So, it is working well.

I would rate their support a nine out of ten because sometimes, there are issues. Sometimes, a part might not be available. When a part is not available, it can have an impact. They have several strategic points in France where the parts are stored, and the parts come from those points. When those parts are not in those areas, they widen the search for the parts, and that can be worldwide. As the parts can come from anywhere, they can take longer to get to us. Some service requests might also have gone over the SLAs, but we understand that it cannot be perfect.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In this organization, I have always worked with Dell servers, but in the past, I have worked with HPE. They are fairly similar. HPE has the iLO card, and Dell has the iDRAC card. I do not have enough insights into HPE servers because I have worked very little with them. I do not have that many elements for comparison. The only elements for comparison that I have are more or less the same.

How was the initial setup?

I was involved with the new infrastructure. It was very simple because the new PowerEdge servers that we ordered were vSAN Ready Nodes. We get our own machines. We do the hardwiring. We switch them on, and we immediately have our ESXi installed. Only the configuration is left to do. We only need to integrate new nodes and new servers in the bay centers and ESXi in our clusters at the bay centers. We then do the configuration. That is the administration part, and then, we link VMware. So, the integration has been hugely simplified by the fact that we have some vSAN Ready Nodes.

What about the implementation team?

We do the implementation ourselves.

Which other solutions did I evaluate?

Personally, I find them extremely expensive, but my colleague is a part of the buying team, so he would know better than me.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers an eight out of ten. I am not entirely satisfied to rate them a ten.

Foreign Language:(French)

Des serveurs robustes pour la productivité, la continuité et la qualité de service

Depuis combien de temps utilisez-vous les serveurs Dell PowerEdge Rack?

    J’utilise les serveurs Dell PowerEdge Rack depuis sept ans mais cela fait plus longtemps pour notre société.

    Quel est votre cas principal d’utilisation de cette solution? (Décrivez votre environnement).

      On utilise les serveurs Dell PowerEdge Rack pour de la virtualisation avec les produits VMware pour héberger de l’ESXi. On utilise des produits vCenter et vSphere et en ce moment, on est en train de se tourner vers les solutions VCF pour faire notre infrastructure SVDC.

      En implémentant les serveurs Dell PowerEdge Rack, on cherche à remplacer des vieilles machines par des machines plus récentes. On veut réduire la consommation énergétique et gagner de la place en salles serveurs et dans nos data centers. On va remplacer plusieurs machines par une seule machine qui est plus récente.

      Comment est-ce que les serveurs Dell PowerEdge Rack ont amélioré votre organisation? Si ce ne fut pas le cas, veuillez expliquer pourquoi.

      On en a toujours eu. On a toujours travaillé avec les serveurs Dell PowerEdge. Donc, je n’ai toujours connu que ces serveurs. Ils ont amélioré notre organisation en termes de productivité, de continuité et de qualité de service. Ils sont robustes. On est très contents du ratio incident malware et résilience du produit.

      Les serveurs Dell PowerEdge Rack se sont beaucoup améliorés par rapport aux anciennes générations de serveurs en ce qui concerne la consommation d'énergie. Je n’ai pas les chiffres en tête parce que je ne fais pas partie des équipes qui mesurent nos data centers mais on est facile à 20% ou 30% de gain en énergie.

      Pour gérer les besoins évolutifs des charges de travail à haute performance, on achète des racks, des machines qui ont beaucoup de place pour ajouter de la mémoire ou des disques, si besoin. En termes de stockage, on utilise les serveurs PowerEdge pour faire du VMware vSAN. Avec la vSAN, il y a une couche stockage avec des disques, flash, etcetera, pour le cache. On a la possibilité d'étendre en rachetant des disques pour la partie stockage mais on a aussi la possibilité d'étendre et rajouter de la mémoire dans nos machines assez facilement, ce qui est une bonne chose. En termes d'évolution, cela est très important pour nous parce qu’au début, au moment où on démarre un nouveau projet, on est des fois dans le flou et on ne sait pas comment nos besoins vont évoluer. On peut parfois en avoir besoin de plus.

      Les machines qu’on a aujourd’hui des séries Dell PowerEdge sont les plus anciennes que je connaisse. Ce sont des 11G, par exemple. On en a encore quelques-unes et elles fonctionnent toujours. C’est robuste, résistant et durable. Après, ce sont des produits qui n’ont plus de support. Si nous voulons de la maintenance sur ce matériel, on doit payer pour des extensions de support. C’est le seul moyen d’avoir de l’aide si jamais on a une panne d’alimentation ou du matériel sur ces modèles. On doit payer du support parce que c’est du matériel qui est sorti il y a longtemps et qui a atteint sa fin de vie. Le support existe donc bien mais avec un surcoût. Cela pourrait être un point d'amélioration mais d’un point de vue commercial, c’est dur de maintenir du support et de produire et d’avoir du stock de pièces pour des machines qui sont vieillissantes, sachant que c’est remplacé par des nouvelles générations de machines qui sont plus performantes et moins énergivores. Ça se discute mais commercialement, c’est compréhensible. On vit avec.

      Pour tous nos produits Dell avec les serveurs PowerEdge inclus, nous avons le contrat ProSupport pour le data center. Nous sommes très satisfaits parce que les pannes sont résolues très rapidement. On a un technicien qui arrive en moins de 24 heures. On peut résoudre certaines pannes rapidement parce qu’on peut tout simplement se connecter à la machine. Même lorsqu’on n’a plus d'accès ou de connectivité avec la machine, on a toujours un lien d’administration qui nous permet de nous connecter à l’iDRAC et relancer la machine. Du coup, cette fonctionnalité est utile.

      On utilise la console OpenManage. Elle fait gagner énormément de temps aux équipes sur la gestion du cycle de vie et pour mettre à jour les BIOS et firmware. C’est très bien pour tout ça. Sans cette console, on ne serait pas capable de maintenir nos serveurs à jour donc, c’est un gain très important pour nous. C’est un produit très important pour nous.

      L’utilisation des serveurs Dell PowerEdge Rack a affecté la flexibilité globale de nos opérations. Nous avons gagné en productivité. Nous avons déjà eu des gains en termes de performance au niveau des écritures des IOs. Par le passé, nos utilisateurs se plaignaient beaucoup de problèmes de latence et de lenteur. Il y avait des congestions au niveau de l'IOS. Depuis qu’on utilise les nouvelles générations de serveurs, les gens sont plus contents. On n’a plus ces problèmes de lenteur d'écriture d'IOS, etc.

      Quelles fonctionnalités avez-vous trouvé les plus utiles et pourquoi?

        Aujourd’hui, l’iDRAC est très important. C’est une des fonctionnalités qu’on utilise le plus parce qu’on n’a pas toujours accès physiquement à nos machines. L’iDRAC est un outil qu’on utilise quotidiennement. Si on ne l’avait pas, ce serait très compliqué de gérer les machines. C’est une super fonctionnalité.

        Dans quels domaines les serveurs Dell PowerEdge Rack pourraient-ils être améliorés?

          Le prix pourrait être meilleur. Ce sont des machines qui sont chères. Surtout depuis le COVID-19, beaucoup d’organisations cherchent à réduire leurs coûts dans différentes directions et elles vont souvent challenger les services et les équipes informatiques pour réduire les coûts. Du coup, le choix des machines aujourd’hui est plutôt basé sur le coût, surtout pour le matériel hardware. Nous, aujourd’hui, on travaille avec Dell parce que quand on fait un RFP, on met plusieurs revendeurs en concurrence et pour le moment, Dell est capable de sortir des tarifs qui sont compétitifs et intéressants par rapport à nos besoins. La décision finale est donc souvent basée sur le prix. C’est essentiellement le coût qui va influencer le choix du hardware.

          On commande les vSAN Ready Nodes mais entre le moment où on commande nos machines et le moment où elles sont livrées, il se peut qu’il y ait eu des mises à jour ou des nouvelles versions qui soient sorties. Du coup, quand on reçoit nos machines et qu’on les allume, bien qu’elles soient du vSAN Ready Nodes, on doit encore les patcher et les monter en version pour pouvoir les intégrer dans un cluster pour que ce soit uniforme et la même version que les autres serveurs. Il y a donc un point d'amélioration sur le fait d’avoir une version cible.

          Il peut se passer beaucoup de temps entre la commande, la fabrication et la livraison ou la réception des machines. Et après les avoir reçues, nous avons encore un autre processus de câblage. On a encore toute la main-d’œuvre derrière pour mettre les machines en rack et faire le câblage avant de pouvoir les utiliser. Cela peut parfois prendre plusieurs semaines, avant de pouvoir s’en servir et c’est là où on constate une différence entre la production des machines et les nouvelles machines. Bien que les nouvelles machines soient vSAN Ready Nodes, elles ne sont pas vraiment ‘ready’ (prêtes à être utilisées).

          Avez-vous utilisé une solution différente auparavant et le cas échéant, pourquoi avez-vous changé?

            Dans cette société, j’ai toujours travaillé avec des serveurs Dell mais par le passé, j’ai travaillé avec du HPE. Ils sont assez similaires. HPE a la carte iLO et Dell a la carte iDRAC. Je n’ai pas assez de recul sur les serveurs HPE parce que j’ai très peu travaillé avec eux. Je n’ai pas beaucoup d'éléments de comparaison. D'après les seuls éléments de comparaison que je puisse avoir, c’est plus ou moins identique.

            Que conseillez-vous à d'autres sur les coûts d’installation, les tarifs et/ou les licences?

              Personnellement, je les trouve extrêmement chers mais mon collègue qui fait partie de l'équipe des achats en sait plus que moi.

              Quelles sont vos impressions sur la scalabilité de cette solution?

                Ils sont scalables.

                Quelles sont vos impressions sur la stabilité de cette solution?

                  La stabilité est bonne.

                  La configuration initiale était-elle simple ou complexe et de quelle manière?

                    J'étais impliqué sur la nouvelle infrastructure. C'était très simple parce que les nouveaux serveurs PowerEdge que nous avions commandés étaient des vSAN Ready Nodes. On a nos propres machines. On fait le câblage. On les allume et on a déjà directement notre ESXi d’installé. Il reste juste la configuration à faire. Il nous reste juste à intégrer les nouveaux nœuds et les nouveaux serveurs dans nos centres de baies et les ESXi dans nos clusters dans les centres de baies. Après, on passe à la configuration. Et ensuite, c’est la partie administration pour lier le VMware. L'intégration a donc été grandement simplifiée du fait d’avoir des vSAN Ready Nodes.

                    Avez-vous fait l'implémentation avec une équipe d’un revendeur ou en interne? Si à travers un revendeur, comment évalueriez-vous leur niveau d’expertise?

                      Nous la faisons nous-mêmes.

                      Décrivez-nous votre expérience avec le service client et le support.

                        On est très content avec leur support parce qu’on bénéficie du ProSupport. Cela inclut l’intervention sur le data center, les pièces et le technicien en moins de 24 heures. Donc, ça marche bien.

                        Je donnerais un neuf sur 10 pour leur support parce que des fois, il y a des problèmes. Il arrive parfois qu’une pièce ne soit pas disponible. Lorsqu’une pièce n’est pas disponible, cela peut avoir un impact. Ils ont plusieurs points stratégiques en France où les pièces sont en stock et elles viennent de ces points-là. Lorsque ces pièces ne sont pas stockées dans ces points-là, ils élargissent pour trouver la pièce et des fois, ça peut venir du monde entier. Comme les pièces peuvent venir de n'importe où, elles mettent plus de temps à arriver chez nous. Certaines demandes de service ont pu dépasser les CNS mais on comprend que cela ne peut pas être parfait.

                        Comment évalueriez-vous cette solution sur une échelle de 1 à 10 pour le service et le support?

                          9

                          Sur une échelle de 1 à 10 (1=le pire, 10=le meilleur), comment évalueriez-vous les serveurs Dell PowerEdge Rack? Veuillez expliquer pourquoi.

                            Je donnerais une note de huit sur dix aux serveurs Dell PowerEdge Rack. Je ne suis pas entièrement satisfait pour leur donner un dix.

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
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                            PeerSpot user
                            IT Manager at Teledyne Technologies Incorporated
                            Real User
                            Top 20
                            The performance now is exceptional and has surpassed our previous setup
                            Pros and Cons
                            • "The newer servers are more energy-efficient compared to older ones."
                            • "There is a suggestion to potentially revisit pricing."

                            What is our primary use case?

                            We use Dell PowerEdge Rack Servers across our organization for diverse needs. Some handle essential services like DHCP and DNS, while others support websites and applications. Additionally, we use them for storage and computational power, adapting to the unique requirements of each site efficiently.

                            How has it helped my organization?

                            Dell PowerEdge Rack Servers have significantly improved our organization, especially for simulation work. 

                            The switch to SSDs has made a tremendous difference, reducing simulation times from a day to just an hour. This boost in performance has translated into cost savings, allowing us to accomplish more in less time. 

                            The impact of Dell PowerEdge Rack Servers on our organization's sustainability goals has been significant. Although we are a large company and often maximize hardware life, investing in newer, more energy-efficient systems has proven worthwhile. 

                            With energy pricing in leased buildings and considering the collective impact of servers, desktops, and screens, the upgrade has made a substantial positive difference both economically and environmentally.

                            Additionally, switching to Dell VSAN SSD storage has significantly boosted our server performance, especially for high-performance workloads. The transition from external storage with a different supplier to Dell storage took some time to adapt, but the results have been impressive. The performance now is exceptional and has surpassed our previous setup.

                            What is most valuable?

                            What I find valuable about Dell is that the newer servers are more energy-efficient compared to older ones, aligning with the need to consider power consumption.

                            What needs improvement?

                            We are generally very satisfied with Dell, but there is a suggestion to potentially revisit pricing, although this is a common consideration with most products.

                            For how long have I used the solution?

                            I have been working with Dell PowerEdge Rack Servers since 2012.

                            What do I think about the stability of the solution?

                            Dell PowerEdge Rack Servers have been incredibly reliable, minimizing unplanned production downtime. Over the past 11 years, I have experienced very few issues, such as only one failed hard drive. The servers have been stable, even during moves and power cycles, consistently performing well.

                            How are customer service and support?

                            Tech support for Dell PowerEdge has been excellent. I have had the same account manager for about two and a half to three years, and she has been awesome. Whenever there is a project or need for assistance, they provide valuable support, creating a collaborative and effective environment for problem-solving.

                            Which solution did I use previously and why did I switch?

                            I find Dell PowerEdge Rack Servers valuable for our company's needs. While we have used HP systems before, we switched back to Dell due to their better service and more familiar hardware. The way Dell products work aligns well with our preferences, making them a more pleasant choice for our business.

                            How was the initial setup?

                            The deployment time for Dell PowerEdge Rack Servers depends on the project. For longer planning phases, it can take up to three years, while in more straightforward cases, it is a matter of weeks. The actual installation is easy and tool-free, involving simply clicking on the hardware, connecting it to the network, and using remote access for configuration.

                            What's my experience with pricing, setup cost, and licensing?

                            Dell PowerEdge Rack Servers have fair prices for our basic needs, and when we need more power, the cost matches the value we get. It feels like we get a good deal for what we pay.

                            What other advice do I have?

                            Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
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                            PeerSpot user
                            Sakthivel Achuthan - PeerSpot reviewer
                            Works at a tech vendor with 10,001+ employees
                            Real User
                            Top 10
                            Best support, easy to deploy and manage, and capable of supporting all types of workloads
                            Pros and Cons
                            • "You can use Dell PowerEdge hardware for anything. It supports everything such as file servers, web servers, and DB servers. It can support all critical servers and applications. There are bank applications running on PowerEdge servers."
                            • "Dell hardware is not as stable as HP. I have not seen any issues with HP in five years, but with Dell, I am getting multiple issues. It's not stable. They need to verify why it has multiple issues and why Dell hardware is not as stable as HP hardware."

                            What is our primary use case?

                            We're using it for various purposes, such as DB servers, web servers, application servers, file servers, print servers, etc.

                            How has it helped my organization?

                            We can use the OpenManage console for managing multiple rack servers. We can manage all of them in a single console. The firmware can be pushed on multiple servers via the OpenManage console. It's very user-friendly, and it makes it easy to download and update the firmware. There are multiple options. If I have 15 servers of the same model, to update the firmware, I don't need to download the firmware on each server. With the OpenManage console, we can download it just once and then push it to multiple servers.

                            The OpenManage console has affected our IT staff’s productivity. Upgrading firmware on each server generally takes two hours. So, upgrading firmware on multiple servers would take a lot of time. For example, for 15 servers, it would take at least 30 hours, whereas, with the OpenManage console, we can update all the servers within two hours.

                            The OpenManage console also decreases the time it takes to deploy new data centers. It would take more time to deploy the individual servers.

                            We can use Dell Lifecycle Controller for remote server management. If something happens, I use the iDRAC console to check the impact. It's easy to identify the issue from the iDRAC console. If there is a blue screen or purple screen, it's a hardware-related or software-related issue. I am based in India, but I can easily support US operations. iDRAC allows me to work remotely to troubleshoot. So, troubleshooting, as well as firmware downloads and updates, are very easy. All the firmware and drivers are available on a single page. I can download or update the firmware if there is a purple screen or a driver is missing. In the OpenManage console, everything is visible. We can see the installed version and the available version in a single console. It shows anything that is non-compliant in your list. If my environment has 1,000 servers, it will show whether all 1,000 servers are up to date or not. I can then identify and plan for the firmware updates. After updating the firmware, the hardware runs smoothly.

                            It supports multiple operating systems. I have experience installing Windows servers, ESXi, and Linux. It's not only for Windows. We use the VMware ESXi operating system. On ESXi, we run around 6,000 virtual servers. We have app servers, DB servers, and file servers. There are also manufacturing applications, where they are running robotic machines. So, there are different applications running.

                            What is most valuable?

                            You can use Dell PowerEdge hardware for anything. It supports everything such as file servers, web servers, and DB servers. It can support all critical servers and applications. There are bank applications running on PowerEdge servers.

                            PowerEdge rack servers are good in terms of energy consumption.

                            What needs improvement?

                            Dell hardware is not as stable as HP. I have not seen any issues with HP in five years, but with Dell, I am getting multiple issues. It's not stable. They need to verify why it has multiple issues and why Dell hardware is not as stable as HP hardware.

                            For how long have I used the solution?

                            I have 15 years of experience in the IT industry. I have worked in multiple companies, and I have more than 10 years of experience with Dell hardware. I have worked with Dell PowerEdge R720, R730, R740, R830, R840, and R940, and I have also worked with Dell PowerEdge VRTX Chassis M630 and M640.

                            What do I think about the stability of the solution?

                            Dell hardware is not as stable as HP hardware.

                            How are customer service and support?

                            Their support is number one worldwide. I never got that much support with other hardware. I would rate them a 10 out of 10.

                            How would you rate customer service and support?

                            Positive

                            Which solution did I use previously and why did I switch?

                            I have also worked with HP hardware in one of the companies. In five years, I generally did not see any issues with HP hardware, but in case I had any problem with hardware, they took more than 10 days to replace the hardware or troubleshoot the problem. I don't like that. Whereas Dell provides support within four hours for hardware replacement. They provide better support. Within four hours, they arrange for a replacement. Their support is number one. I would recommend Dell because their support is very good.

                            Dell's hardware is not as stable as HP's. We see multiple issues, such as hard disk failures. We need to apply updates or patches. Dell is user-friendly. So, it's very easy to apply and download, but the hardware is not stable. This is the only part that needs to be developed from Dell's side.

                            HP is more expensive than Dell. Dell provides better quotes. They give multiple options to buy the hardware.

                            How was the initial setup?

                            Its deployment is very easy. Anybody can deploy it. They provide everything. Its deployment is easy and user-friendly.

                            For deployment, we have customized ISO for our environment. We use that. For ESXi, we are using the Dell custom image that they provide on their website. We can download that directly from there, and that's it.

                            What's my experience with pricing, setup cost, and licensing?

                            One of the clients has been offered a price of $18,000 instead of the regular price of around $25,000.

                            What other advice do I have?

                            It supports everything. You can install anything you want. If you want DB, you can do that. If you need high-performance workloads, you need to increase storage capacity. It depends on the configuration, but it will support that. The PowerEdge server has 16 slots. You just need to buy maximum capacity during the purchase.

                            I would rate Dell PowerEdge Rack Servers a 10 out of 10.

                            Disclosure: I am a real user, and this review is based on my own experience and opinions.
                            PeerSpot user
                            Sebastien LeClere - PeerSpot reviewer
                            Resp. Infrastructure & Production at a manufacturing company with 10,001+ employees
                            Real User
                            Durable, centralized management, and good value for money
                            Pros and Cons
                            • "The centralized management console is something that is very valuable to us because we use a fairly high number of servers."
                            • "In terms of energy consumption, these servers are not bad. However, ecological responsibility is a world issue. All servers can be better in terms of energy consumption and heat dissipation."

                            What is our primary use case?

                            We are using them for application servers, data servers, and servers that allow the use of virtualization. Very recently, we have applied the VxRail technology to Dell servers. So, we use them for different purposes.

                            How has it helped my organization?

                            We are permanently looking to purchase the best-priced products while also getting a quality product that is strong and reliable enough. I must admit that with the range of products from Dell, we have an excellent balance of value for money and durability. We also take advantage of the extra support, such as Support Plus, which allows us to have replacement parts in very short delays. It allows us to safeguard our production.

                            Dell PowerEdge Rack Servers enable us to be more competitive because we are fast with our daily production operations. They allow the company to meet its performance objectives. We have a very good productivity because of Dell products.

                            I have come across solutions at the trade fair that seem to cover the whole spectrum. What is being offered by Dell today is very adequate for security and resilience.

                            For handling the evolving needs for high-performance workloads, we have VxRail. It is much easier to add a server to gain in terms of computing, power, storage, etc. When I buy a server, I do not think about it evolving. It will function as it is as per its lifespan, and it is very rare for us to modify anything.

                            Dell PowerEdge Rack Servers can help to reduce unplanned production downtime. When we adopt the cluster approach, one of the cluster’s links can become faulty, but as long as the cluster is well-designed and we receive warnings ahead of the problem that a component is malfunctioning, we have plenty of time and facilities to replace that before having any difficulties with the production. We have never had the misfortune to encounter multiple malfunctions at once. With this particular technology, we are guaranteed to get a steady continuity in terms of services and production. It saves us a lot of stress.

                            The OpenManage console has impacted our business in a positive way. It enables us to combine in one single location all of what we need to know so that the equipment works well. It also allows us to interact with them if necessary. It allows us to save a huge amount of time and enables a team of a certain size to be able to manage more equipment.

                            Dell PowerEdge Rack Servers have affected the overall flexibility of our operations. The implementation that we have been able to do with this range of servers allows us to move a few virtual machines from one group to another. As a result, we can provide a certain quality of service in case of a malfunction on one site, for example. We benefit from this flexibility.

                            What is most valuable?

                            The centralized management console is something that is very valuable to us because we use a fairly high number of servers. It allows us to not have to be connected to every single one of them in order to be able to manage and pilot them. The central management console also allows us to remotely deploy some firmware, and that is something that is very valuable to us.

                            What needs improvement?

                            In terms of energy consumption, these servers are not bad. However, ecological responsibility is a world issue. All servers can be better in terms of energy consumption and heat dissipation. They can optimize energy consumption as well as heat dissipation to avoid the need to cool off the data centers so much. At this level, some actions need to be taken. Nowadays, we do not have many challenges regarding the need for power, but there are issues concerning sustainability with a better eco-friendly rationale. It is our responsibility, and of everyone involved in IT, to focus on savings regarding resource consumption, and this could either be energy or temperature, and temperature dissipation. It is, therefore, our role and responsibility to ensure that we are using equipment that is as energy-efficient as possible.

                            The support teams speaking French would mean more comfort for us. We cannot demand it, but it is always appreciated when we can get it.

                            For how long have I used the solution?

                            I have known them throughout most of my career. I have 20 years of experience in the management of IT teams. If I remember well, I have been using Dell from the very start of my career, and in my experience over the last ten years or so, I have been consistently using Dell servers and Dell products.

                            What do I think about the stability of the solution?

                            They are very stable. They last a very long time.

                            What do I think about the scalability of the solution?

                            The scalability is perfect. We are adding servers in order to increase the capacity and performance. It is perfect.

                            How are customer service and support?

                            I would rate their support very highly. I would rate them a nine out of ten. There can be a bit more reactiveness or 100% support in French. The reactiveness depends a lot on the time zones and at what time we make a call. We do not always end up with someone technical who can speak French, but the operational teams nowadays are quite proficient in English, so it would just be a bonus.

                            How would you rate customer service and support?

                            Positive

                            Which solution did I use previously and why did I switch?

                            Throughout my career, I have come across other manufacturers and other products. I tend to favor Dell because I have had a very good experience with the products from Dell and that range of servers.

                            How was the initial setup?

                            The setup is my team’s responsibility. The initial setup is very simple. It is quite easy.

                            In terms of the implementation strategy, we have had a strategy of testing before rolling out. When there are several sites, we would roll it out only at one site as a single deal to test the technology that is fairly recent. If it is quite new for us and we have not tested it yet, it is an opportunity to get to know it and understand how to go about it. It is also an opportunity to validate our choice as a good one. Once that choice has been validated by the first site, we can place a more global order, and as a result, we can carry on with the other sites and equip them by using the same technology and experience that we had from the first one.

                            What about the implementation team?

                            We had the help and support from an integrator. I have the experience of two integrations with two different integrators. We did an SAP integration with AntemetA, and we did the integration for VxRail with Kops. It went very well in both cases.

                            What was our ROI?

                            I have never attempted to calculate ROI because it is very difficult to do, and there is very little need for it.

                            What's my experience with pricing, setup cost, and licensing?

                            As far as the price is concerned, I have a mixed opinion because it is not really the price that needs to be taken into consideration. It is more about the marketing and the marketing model. The price depends a lot on the project, the annual business volume achieved, the time of the year when deals are being concluded, etc. It may be a little problematic for any good management to know the right moment to make a deal with Dell. It can be a bit of a challenge.

                            When Dell is at the end of its quarter or close to the end of its financial year, it tends to offer more discounts in comparison to other times of the year. As far as the pricing is concerned, it would be interesting to have prices that are more leveled up throughout the year. That would help to avoid those periods of windfalls throughout the year because that can be quite challenging.

                            Which other solutions did I evaluate?

                            I did not evaluate other solutions. This is something relevant to each company. In certain companies, some choices had already been made before my arrival, or at some point in my career, I was subcontracting for other clients. Those clients had their own IT equipment, and they had equipment from other manufacturers. This led me to gain some experience when using those equipment as well as a better understanding of their quality and reliability. I am now quite faithful to Dell because I became aware that the Dell products are of better quality and offer better durability.

                            We do know that Dell is in a very good position in terms of price. The experience I have had with those products allows me also to validate the durability aspect together with the continuity in the service, thanks to its technology. The tools made available to the maintenance people allow them to save time and be proactive on a daily basis. The experience is indeed extremely positive, and it is a reference for other manufacturers. Even if other manufacturers are ‘catching up’ and making management tools available, when you are happy with a manufacturer, I see no reason to go and seek another manufacturer. For me, that would mean taking a risk while I am already happy with the quality and performance of the Dell products.

                            What other advice do I have?

                            I would rate Dell PowerEdge Rack Servers a nine out of ten. In an ideal world, we want a product that is not so expensive, never breaks down, is energy-efficient, does not dissipate too much heat, and has high performance. For a ten, it has to give me all of that.

                            Foreign Language:(French)

                            Durable, une gestion centralisée et un bon rapport qualité-prix

                            Depuis combien de temps utilisez-vous les serveurs Dell PowerEdge Rack?

                              Je les ai connus pendant toute ma carrière. J’ai 20 ans d'expérience dans la gestion d'équipes informatiques. Si je me souviens bien, j’ai utilisé Dell depuis le début de ma carrière et pendant ma dernière expérience depuis environ une dizaine d'années, on utilisait en permanence, les serveurs Dell et les produits Dell.

                              Quel est votre principal cas d’utilisation de cette solution? (Décrivez votre environnement).

                                On s’en sert comme serveurs applicatifs, serveurs de bases de données et serveurs permettant de faire de la virtualisation. On a utilisé très récemment la technologie VxRail positionnée sur les serveurs Dell. On s’en sert donc pour différents usages.

                                Veuillez décrire comment les serveurs Dell PowerEdge Rack ont amélioré votre organisation. Si ce ne fut pas le cas, veuillez expliquer pourquoi.

                                  On a une recherche permanente d'acquérir du matériel au bon prix tout en ayant un niveau de qualité de produit qui soit suffisamment robuste et fiable. Je dois reconnaître qu’avec la gamme de produits de Dell, nous avons un excellent compromis en termes de rapport qualité-prix et de durabilité. On bénéficie aussi d’un service supplémentaire, tel le Support Plus, qui nous permet d’avoir des pièces de remplacement dans des délais très courts. Cela nous permet de sécuriser notre production.

                                  Les serveurs Dell PowerEdge Rack nous permettent d’avoir une meilleure compétitivité parce que nous sommes rapides dans les opérations quotidiennes de production. Ils permettent à l'entreprise d’atteindre ses objectifs de performance. Nous avons une très bonne productivité grâce aux produits Dell.

                                  J’ai vu sur le salon des solutions qui semblent couvrir l'intégralité du spectre. Ce qui est proposé par Dell aujourd’hui, est très cohérent par rapport à ce risque de sécurité et de résilience.

                                  Pour gérer les besoins évolutifs des charges de travail à haute performance, nous avons VxRail. Il est beaucoup plus facile d’ajouter un serveur pour gagner en termes de calculs, de puissance, de stockage, etc. Lorsque nous achetons un serveur, je ne réfléchis pas à son évolution. Il va faire son cycle de vie en l'état et il est extrêmement rare qu’on y touche.

                                  Les serveurs Dell PowerEdge Rack peuvent aider à réduire les temps d'arrêts de production imprévus. Lorsque nous adoptons l’approche de cluster, un maillon de cluster peut devenir défaillant mais tant que le cluster est suffisamment bien dimensionné et qu’on a eu les alertes en amont qu’il y avait un des composants qui était défectueux, on a tout le temps et tout le confort pour le remplacer avant d’avoir des difficultés au niveau de la production. On a jamais eu la malchance d’avoir eu plusieurs dysfonctionnements en même temps Avec cette technologie aujourd’hui, on a une continuité en termes de services et de production qui est assurée. Cela nous économise beaucoup de stress.

                                  La console OpenManage a eu un impact positif sur l’entreprise. Elle nous permet de centraliser en un seul point, tout ce qu’on doit savoir sur la bonne santé des équipements. Elle nous permet également d’interagir avec eux si nécessaire. Cela nous fait gagner énormément de temps et cela permet à une équipe d’une certaine dimension, de pouvoir gérer plus d'équipement.

                                  Les serveurs Dell PowerEdge Rack ont affecté la flexibilité globale de nos opérations. L'implémentation que nous avons pu faire avec cette gamme de serveurs nous permet de déplacer un certain nombre de machines virtuelles d’une grappe à une autre. Du coup, on peut assurer une certaine qualité de service en cas d’une défection sur un site, par exemple. On obtient ainsi une grande flexibilité.

                                  Quelles fonctionnalités avez-vous trouvé la plus utile et pourquoi?

                                    La console de gestion centralisée est quelque chose qui a beaucoup de valeur pour nous parce qu’on utilise un nombre de serveurs qui est relativement élevé. Cela nous permet de ne pas avoir besoin de se connecter sur chacun d’entre eux pour pouvoir les gérer et les piloter. La console de gestion centralisée nous permet aussi de faire du télé-déploiement de firmware et ça, c’est quelque chose qui a beaucoup de valeur pour nous. 

                                    Dans quels domaines les serveurs Dell PowerEdge Rack Servers pourraient-ils être améliorés?

                                    En termes de consommation d'énergie, ces serveurs ne sont pas mauvais. Cependant, la responsabilité écologique est une problématique mondiale. Tous les serveurs peuvent être améliorés en termes de consommation d'énergie et de dissipation de chaleur. Ils peuvent optimiser la consommation d'énergie aussi bien que la dissipation de chaleur pour éviter d’avoir trop besoin de refroidir les data centers. A ce niveau-là, il y a une action à mener. Aujourd’hui, on n'est pas tant dans une problématique de recherche de puissance mais il y a une problématique de durabilité et de logique écologique. C’est notre responsabilité à nous et tous les acteurs du monde informatique de viser l'économie en termes de consommation de ressources et que cela soit l'énergie ou la température et la dissipation de la température. C’est donc notre rôle de veiller à ce qu’on ait des équipements qui soient le moins énergivores possible.

                                    Si les équipes de support parlaient français, ce serait un confort pour nous. On ne peut pas l’exiger mais c’est toujours appréciable lorsque c’est possible.

                                    Avez-vous utilisé une solution différente auparavant et le cas échéant, pourquoi avez-vous changé?

                                      Au cours de ma carrière, j’ai eu l'expérience d’autres constructeurs et d’autres produits. J’ai tendance à privilégier Dell parce que j’ai une expérience très positive avec les produits proposés par Dell sur cette gamme de serveurs.

                                      Avant de faire votre choix, avez-vous évalué d’autres options? Si oui, lesquelles?

                                      Je n’ai pas évalué d’autres solutions. C’est un contexte lié aux entreprises. Dans certaines entreprises, des choix avaient déjà été fait avant mon arrivée ou à un moment donné de ma carrière, j'étais en sous-traitance pour d’autres clients. Ces clients avaient leur propre équipement informatique et ils avaient de l'équipement d’autres constructeurs. Cela m’a amené à avoir une expérience d’exploitation de cet équipement ainsi qu’une meilleure idée de leur qualité et de leur fiabilité. Aujourd’hui, je suis plutôt fidèle à Dell parce que je me suis rendu compte que les produits Dell sont d’une meilleure qualité et proposent une meilleure durabilité.

                                      On sait que Dell est très bien positionné en termes de prix. L'expérience que j’ai eu avec leurs produits me permet de valider cette partie durabilité et de continuité de service, grâce à sa technologie. L’outillage qui est mis à disposition des personnes qui en assurent la maintenance leur permet de gagner du temps et d'être proactif au quotidien. L'expérience est vraiment extrêmement positive et c’est une référence par rapport à d’autres constructeurs. Même si d’autres constructeurs ‘rattrapent’ un peu leur retard et mettent aussi à disposition des outils de gestion, quand on est content d’un constructeur, je ne vois pas de raison d’aller voir ailleurs. Pour moi, cela voudrait dire prendre un risque alors qu’on est content avec la qualité et la performance des produits Dell.

                                      Que conseillez-vous à d'autres sur les coûts d’installation, les tarifs et/ou le licensing?

                                        J’ai une opinion variable et mitigée en ce qui concerne les prix parce que ce n’est pas vraiment le prix qu’il faut qu’on prenne en considération. C’est la commercialisation et le modèle de commercialisation. Le prix dépend beaucoup du projet, du volume d'affaires apporté annuellement, de la période de l'année à laquelle on conclut les deals, etc. C’est peut-être un peu problématique dans une bonne gestion et pour être en pleine confiance au bon moment de faire le deal avec Dell. C’est un peu problématique.

                                        Quand Dell est en fin de trimestre ou proche de sa clôture annuelle, il a une tendance à offrir des réductions supplémentaires par rapport à d'autres moments de l'année. En ce qui concerne le prix, il serait intéressant d’avoir des prix plus équilibrés tout au long de l'année. Cela aiderait à éviter ces périodes de prix inattendus dans l'année parce que c’est assez embêtant.

                                        Quelles sont vos impressions sur la scalabilité de cette solution?

                                          La scalabilité est parfaite. On ajoute des serveurs pour augmenter la capacité et la performance. C’est parfait.

                                          Quelles sont vos impressions sur la stabilité de cette solution?

                                          Ils sont très stables. Ils durent très longtemps.

                                          Avez-vous constaté un RSI (Retour Sur Investissement)? Si oui, de quelle manière (p. ex. mesures/points de données)?

                                            Je n’ai jamais essayé de calculer ça parce que c’est très difficile à faire et l'intérêt était plutôt limité.

                                            Le déploiement initial était-il simple ou complexe et de quelle manière?

                                              C’est la responsabilité de mon équipe. Le déploiement initial est très simple. C'est assez facile.

                                              En termes de stratégie d'implantation, on a eu une stratégie de test avant le déploiement. Lorsqu’il y a plusieurs sites, on fait d’abord le déploiement d’un seul site en faisant un seul deal pour tester la technologie qui est assez récente. C'était nouveau pour nous et on ne l'avait pas encore testé, c'était l’occasion de se l’approprier et de comprendre comment faire les choses. C'était également l’occasion de valider que c'était un bon choix. Une fois que ce choix avait été validé par ce premier site, on a pu ensuite placer une commande plus globale et du coup, on a continué avec les autres sites pour les équiper en prenant cette même technologie et cette expérience qu’on a eue du premier site.

                                              Avez-vous implémenté avec l'équipe d’un revendeur ou en interne? Si à travers l'équipe d’un revendeur, comment évalueriez-vous leur niveau d’expertise?

                                              On a été accompagné par un intégrateur. J’ai l'expérience de deux intégrations avec deux intégrateurs différents. On a fait une intégration SAP avec AntemetA et on a fait l'intégration des VxRail avec Kops. Ça s'est très bien passé dans les deux cas.

                                              Décrivez-nous votre expérience avec le service client et le support.

                                                Je noterais leur support très haut. Je leur donnerais un neuf sur dix. Il pourrait y avoir un peu plus de réactivité, un support 100% français. La réactivité dépend beaucoup des créneaux horaires et des zones / heures auxquelles on appelle. On n’a pas toujours affaire à des experts techniques parlant français mais les équipes opérationnelles d’aujourd’hui sont à l'aise avec l’anglais donc, ce serait un bonus. 

                                                Comment évalueriez-vous cette solution sur une échelle de 1 à 10 pour le service et le support?

                                                  9

                                                  Sur une échelle de 1 à 10 (1=le pire, 10=le meilleur), comment évalueriez-vous les serveurs Dell PowerEdge Rack? Veuillez expliquer pourquoi.

                                                    Je donnerais aux serveurs Dell PowerEdge Rack une note de neuf sur dix. Dans un monde idéal, on veut un produit qui n’est pas cher, qui ne tombe jamais en panne, qui ne consomme pas d'énergie, qui ne dissipe pas trop de chaleur et qui est extrêmement performant. Pour mériter un dix, il doit m’apporter tout cela.

                                                    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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                                                    PeerSpot user
                                                    Professional Services Architect at Matrix
                                                    Reseller
                                                    Top 20
                                                    Our customers can run the systems in their organization 24/7 without any downtime
                                                    Pros and Cons
                                                    • "The Xeon CPU makes the system work very well and fast. I like this type of CPU. It has helped to improve the performance of targeted workloads by 70%."
                                                    • "I would like to change the physical rails to be more like how HPE rails are formatted and organized."

                                                    What is our primary use case?

                                                    I integrate PowerEdge for customers who buy the servers and storage, doing the integration between them. I have helped integrate 20 to 30 customers.

                                                    How has it helped my organization?

                                                    Dell PowerEdge powered by Intel helps improve organizations that we work with a lot.

                                                    What is most valuable?

                                                    I like the integration between iDRAC and the system. It is very easy to update the framework and install the operating systems. 

                                                    Intel's Xeon CPU makes the system work very well and fast. I like this type of CPU. It has helped to improve the performance of targeted workloads by 70%.

                                                    What needs improvement?

                                                    Some customers took the machine to the extreme, which makes it a bit slower and delays the system. Since the customer can put a lot of VMs with a lot of data, it can use up the CPU memory to 20% to 25%, which slows down the system. However, if we reduce the CPU memory or split it to another, then it works very well.

                                                    I would like to change the physical rails to be more like how HPE rails are formatted and organized.

                                                    For how long have I used the solution?

                                                    I have been using PowerEdge Rack Servers powered by Intel for almost three years.

                                                    What do I think about the stability of the solution?

                                                    PowerEdge Rack Servers have helped to reduce unplanned production downtime. The organization will not have downtime at all if you can migrate VMs between servers, but you need at least two. With two or three clusters, you can convert the machines.

                                                    The stability is very good, if you have at least two servers. Then, you have full redundancy of all the VMs and the system. If one server has downtime, then all the data in the VMs on the server convert automatically to the other. Therefore, you need at least two or three servers to have full redundancy.

                                                    Our customers can run the systems in their organization 24/7 without any downtime.

                                                    What do I think about the scalability of the solution?

                                                    PowerEdge offers a lot of types, which is very good for customer scalability, from small businesses to large businesses. 

                                                    How are customer service and support?

                                                    I have not used their technical support.

                                                    How was the initial setup?

                                                    It is very quick to deploy. It takes something like 30 minutes to an hour for us to deploy.

                                                    I recommend reading the documentation before you deploy the product.

                                                    What was our ROI?

                                                    It makes the integration with a lot of storage systems cheaper. 

                                                    What's my experience with pricing, setup cost, and licensing?

                                                    The pricing is very good because there are a lot of types of PowerEdge Rack Servers. You have the R540, R640, and R740. The prices are very scalable through the specific server, e.g., small businesses can take the R640 while large businesses can take the R740 or R840. Thus, Dell technologies touch on every organization.

                                                    Which other solutions did I evaluate?

                                                    I like Dell Technologies' products, such as PowerEdge and PowerStore, more than their competitors. It is very easy to work with Dell because of all their documentation for deployments. It is much easier than their competitors.

                                                    What other advice do I have?

                                                    There are no issues with security in my experience.

                                                    I am hoping that some customers will use Dell’s OpenManage console in the future.

                                                    I would rate the product as nine out of 10.

                                                    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
                                                    PeerSpot user
                                                    Buyer's Guide
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                                                    Updated: April 2024
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                                                    Buyer's Guide
                                                    Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.