Dell PowerEdge Rack Servers Reviews

We primarily use the solution for computing.

The solution has proven to be very stable over the years. It's quite reliable in terms of performance.

The product has always been very easy to use. 

The maintenance of the product is easy to do. It doesn't need too much.

The local service on offer from Dell is quite good. They are very helpful.

The initial setup is pretty straightforward.

The solution needs to offer better service feedback, their response rate is slow when we have questions. They need to be faster and get back to us much quicker to help us when we require assistance.

I've been using the solution for ten years or so. It's been a while.

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance has been very good.

We have 15 to 20 customers that use Dell.

We do plan to continue to use Dell and offer it to clients going forward.

The technical support isn't the best. They are slow to respond. It's a problem for us. We feel they could be a lot better at getting back to their customers when they have queries. We're not completely satisfied with the level of support provided.

It used to be better. We've really noticed a drop-off in service this year.

It is possible that Dell put their support service to a third-party company. I don't know. I assume this due to the fact that his year, we found that Dell's technical support team is not as professional as before. Perhaps they are trying to lower costs. If that's the case, they need to provide more training to the people who are handling support now.

As we work with other customers, sometimes they don't want to use Dell or already use something else.

We recommend Dell however, we also might choose or work with HPE, Lenovo, or even IBM.

The initial setup is very easy. It's not overly complex at all.

The deployment is also very quick and easy. It takes maybe 10 minutes to just install one rack mount server. Our engineers can actually take less than 10 minutes to install one server. We have eight engineers that handle deployment and maintenance.

We are implementors and therefore we can help clients with the installation process. We have engineers on hand to assist.

We're both users of the product, as well as integrators.

We've used many versions of the solution over the ten years we've used Dell. We may be on version 13 or 14 at this tie. I can't recall the exact version number.

We've been quite happy with the solution overall. From our point of view, Dell is the best choice for servers, even though we have worked with other brands and products. I'd rate the product at a nine out of ten.

Our setup is only for single storage with Dell servers R620 and R630. We have 10 servers and we have deployed the ESXi on each one, with multiple VMs on each server.

This solution is being used for testing purposes. We are testing for our clients that require any builder deployment. When our project is over, then we will restart this VM.

What we like the most is the stability. Without shutdowns, our VMs and servers are up and running fine.

The backup and the requirement of the DR site is valuable.

All of the servers are in cluster mode and when PowerEdge Server is down, others are affected.

It doesn't automatically upgrade the firmware. We have to manually process it because we have forgotten about the firmware and virus updates.

We would like to see the upgrades done automatically. In future releases, automation would be required.

We have been working with Dell EMC PowerEdge Rack Server for approximately five to six years.

It's a very stable solution.

Scalability could be improved.

Technical support is good.

The initial setup is straightforward. It was easy.

This is a server that I would recommend to others.

I would rate Dell EMC PowerEdge Rack Servers a nine out of ten.

We primarily use the solution for its performance.

Dell offers very good performance. The hardware is very, very good.

The product has very good diagnostics.

It's a very user-friendly solution.

At the rack level, we can access and can see the status. When deploying you can see if there are any issues with the system. 

In terms of maintenance, it's easy. 

The hard drive is just plug and play. You just unplug the old one and put in the new hard drive. It's very, very straightforward.

The performance could be a bit better.

If they want to coordinate between the different fast CPUs with the memory or maybe if they put some polling systems that are a bit better it could possibly increase the performance of the servers. 

It would be great if the product had some wireless capabilities.

We've been using the solution for two years at this point. It hasn't been a very long time.

THe solution is very, very stable. It's one of its greatest features. The solution doesn't crash or freeze. It doesn't have bugs or glitches. It's worked well for us.

We do plan to increase usage in the future. We'll continue to stick with them as we never have issues with the solution and you can scale it.

We have about 50 users on the solution, although they aren't direct users.

The technical support is good. We have set up three years of support for this solution. We always get a fast response. We can also write the ticket on the widget via a support program and the team will reach out to us directly in order to assist. We've been quite satisfied with their level of service so far.

We didn't find the implementation to be complex. The initial setup was fairly straightforward. It was easy for us to handle. We were able to do everything ourselves in-house.

The deployment takes about an hour. To install just the racks only takes five minutes.

I handled the installation myself. I didn't need any help from any consultants or integrators.

We're a partner as a buyer of the solution.

We're using the latest version of the solution.

Overall, I would rate the solution nine out of ten. We've never had any issues with Dell servers. They're good. They're very stable. I'd recommend the solution to other organizations.

Virtual Environment and performance enhancements for SQL applications and for future VDI implementations.

Performance has been observed once servers have been operational and power consumption has been reduced as well due to the new technology.

The solution has always had very good performance.

The availability/scalability is excellent.

Their technical support is always helpful. They have a very good support timeline that lasts not just a year or two, but even five years down the line. It's a long-term arrangement.

The solution is highly scalable, with a two-socket server, CPU support, and the M.E.N SST. 

It can support VDI.

You can combine these servers. Therefore, not only do they work with virtual environments, you can have them as a Data Analytics server. They can handle a lot of heavy processes. They are one of the main big servers that can handle a lot of things. For example, I'm replacing four servers with three servers, which means I can also reduce the licenses. Instead of buying two licenses, you're buying one license. The lines are reduced to half, and you have a few open managed application that will tell you the health of the server. 

The content and insights with Dell are great. Whenever something happens to your server and you have the support, they will give you a notification. Whether it's CPU or RAM or the power supply, whatever the issue, they will tell you. You always have a proactive notification on all the servers.

Security and BIOS are very good. Previously, BIOS was just a plus for the team to have on the server. Now, BIOS is more into Cyber Security and has the intelligence to recognize what is being loaded before going to the main OS. There's artificial intelligence integrated into these servers and the insights are one of the main reasons that they'll provide you with a good service, and offer you some visibility on the server. You feel safe. The server won't let you down. With the notifications, you can always handle things before they become a bigger problem. 

The company needs to invest in more marketing exposure. Users need to know that Dell servers compete with HP Servers. in the region, the Middle East, many more companies work with HP. They could change this.

The solution could still use some more analytics.

It would be helpful if we had the power of an open managed application. It should be more hands-on in terms of how are you going to manage your server. In order to do that, you need more visibility into the health of the server itself.

I've been dealing with this solution for around a year. I used to have HP servers, as well, however, now I'm working with Dell again.

The solution is extremely scalable, and it's easy to do so as it has a two-socket server and CPU support, etc. It offers quite high performance for easy scaling down the road.

You don't just buy a server for one service. You buy a server to take advantage of several services in your environment, and so, it helps that it can scale.

I've personally never worked with technical support directly, however, it is my understanding that technical support is excellent. They offer long timelines, so you don't just have technical support for, for example, the first year or two. They continue to work with you even years down the line. They're very fast and responsive and their head in Lebanon is very good. 

Support is one of the main reasons we considered as well, as we know that if we have any critical issues, we won't have problems getting the answers we need. We get the answers we require either the same day or 24 hours. It's great.

We did use a different solution, HP, and now we are returning to Dell. Part of what played a major factor is the support for AMD CPU's. Since Dell EMC supports the AMD, there also were internal considerations as well to take them on.

HP is one of the main competitors in the Middle East. They compete head-to-head with Dell EMC also, and HP servers have some things that are better than Dell EMC. Dell has older technology. They're catching up, however, with artificial intelligence, analytics, and reporting, they're catching up.

They are pretty close in style and substance. Therefore, whichever gives me a better price will be the one I choose.

The initial setup was very, very easy. 

There's nothing to work with on the server itself. 

You just handle the configuration, and you do some EFI configuration. In the last stage, you're going to install the operating system so that it is a fast service. It depends on the disks you put in. At the server level, so it doesn't have that much configuration. It's just installing Windows and any operating system. Then you build over that.

Except for the Bios updates and the drivers and the compatibility issues, you don't have any problem with compatibility.

There are certain components on other solutions that I need to check with Dell. Dell was very good before and always is in the performance, availability and support. That said, our region in Lebanon, had some problems with the distributors and the people who are licensed to sell Dell products. It's been about five years now, and it's now official that everybody can partner again with Dell. You don't have to be an experienced partner, per se. 

Before, it was being controlled by one partner. Nobody is able to bring in Dell, and this partner had control for all the prices of all the support and everything. However, after merging with EMC and after having so many partners, its become more exposed to the market. Many partners that were struggling to sell Dell EMC servers and storage, as well as laptops and everything, are able to do so. 

This is the main reason why we have returned to Dell. We know about them. They offer very good servers and they are one of the leaders in the market. Dell and HP are leaders now in the servers. For this season, we reconsidered having their Rack Servers. This is the only reason we're going now to Dell servers. 

With Dell, if a company is considering their work environments and they're considering Data Analytics and Big Data, etc., yes, why not to go for the Dell server. They have an extremely scalable infrastructure designed for Big Data and they have the processes and ERP system that needs a lot of power. The Rack Servers, the PowerUp servers, are very good. They are recommended by many people worldwide.

I'd recommend organizations consider these servers. Dell also has a full portfolio of products that work together in harmony. Whatever you need, Dell likely has a solution for you.

Overall, I would rate the solution nine out of ten.

I use Dell R740 servers series as the main compute server to host IT workloads.

It's an excellent choice and it's integrated well with Dell-VMWare virtualization OS (ESXi).

Dell R series are very good engineered servers. Reliability and durability are the key to choose this product. This is a cornerstone to build a highly available IT system.

The reconstructive compatibility with VMware ESXi is the most valuable.

The only thing that could be improved is documentation. The product is highly customizable with a lot of options for each component. These options are not easily understood. It would be great to offer more user-friendly interface/Documentation to build up the system. 

I have been using this solution for four years.

It is very stable.

It is scalable. We can scale it by adding nodes, but some software and licenses are required for that. We have around 60 users using it on a daily basis

I never contacted them. We are usually able to resolve any issues within the company.

Yes, I installed and administered HP Proliant servers. It was a good product in my experience.

I switched because we got a competitive price.

The initial setup was straightforward.

We have three team members for its deployment and regular maintenance.

It's easy to install and configure with suitable server administrator.

iDrac management solution is included with the server. It provides suitable zero-cost solution for monitoring and managing your hardware.

Yes we evaluate all possible alternatives like:

HP and Lenovo

I would recommend this solution for rack servers. It is perfect.

I would rate Dell EMC PowerEdge Rack Servers an nine out of ten.

All of my server's requirements are currently using the Dell EMC PowerEdge Rack Servers.

There are certain aspects, features, and functionality on the motherboard that need improvement. 

If they had some software components that would have helped because I don't like creating electronic waste. We don't like upgrading for the sake of upgrading.

With that process, we tend to lose the newer features which would have come in during that time.

If they could have done something during that time where the new features could have been included, or improved upon the existing ones then it would have been brilliant.

In the next release, I would like to see some means by which they could improve the functionality on the motherboard. It would be a very large help and increase the life of these products.

I have been using Dell EMC PowerEdge Rack Servers for 14 to 15 years.

We are using the latest version purchased from HP.

It's a very stable solution. 

We have many servers still running with this solution because our new one has not yet been commissioned. 

We have the exchange server, ERP that is running on it, file sense servers, and the security server is running.

We plan to continue using this solution in the future.

Dell EMC PowerEdge Rack Servers is scalable.

We have 160 users in our organization.

Technical support has been brilliant. 

They have supported us for several years, but it's now out of support because we are currently implementing a hardware refresh.

The initial setup is straightforward.

The deployment time varies depending on the application being deployed. For example, the exchange took me a couple of days to get it up and running, and on a straightforward file sense server, it was less than three hours to get it up and running.

The security server also took a couple of hours to get it up and running.

We have four members to deploy and maintain this solution. They are made up of engineers, managers, and admins.

It's not a very expensive solution.

We were in a scenario of having every application running on physical servers.

We are now moving to an in-house virtual environment. We are using VMware so that one server can do a multitude of jobs at the same time. Hence the hardware refresh.

We are moving towards virtual experiences, using VMware.

This solution has absolutely fulfilled our needs well.

We are still running, this solution, we are upgrading only because of the features and abilities that it doesn't have. It's run now for 14 to 15 years.

It's a brilliant product.

I would recommend this solution to others looking into using this solution.

I would rate this solution a nine out of ten.

We use it for main servers, database servers, and application servers. 

Virtualization and distributed power management are good and valuable features.

It would be easier if the remote connection to the server could be done through the USB port. From the server, we should be able to connect to a laptop or a management workstation through a USB port.

I have been using Dell EMC PowerEdge Rack Servers for around ten years.

It is very stable.

It is scalable. I have extended it using virtualization technologies. We have 5 servers and around 1000 users.

I am satisfied with their technical support.

I had a little bit of difficulty in the beginning when we used provisioning with automated tasks almost ten years ago, but after that, it was very straightforward.

Dell had authorized a vendor in my country. I took some advice and assistance from them. They were okay. 

For its maintenance, some tasks are handled by our administrator internally and some tasks are handled by the vendor.

Dell's solution was cheaper than HP's solution.

I also use similar solutions from HP. Based on my usage, I have found them quite similar. They are at the same level.

I would recommend this solution to others, but they have to see their overall system, that is, the interfaces, fabric, reports, network path, etc. They have to see the compatibility metrics between different parts. I had some difficulties in the beginning when I was supposed to change to the right certified device.

I would rate Dell EMC PowerEdge Rack Servers a ten out of ten.

The user interface is the solution's most valuable aspect.

The implementation process is quite good.

The pricing of the solution is fair.

I can't think of any features that are lacking on the solution. It works well for our clients for the most part.

It would be nice if the rack servers had an HCI solution as an option.

We've been using the solution for the past two years now.

The stability is good. It also lasts a relatively long time. Our customers are typically looking for something that will hold up for about five years, and this solution does that. It's not buggy. There aren't glitches. It doesn't crash or break down.

You can easily scale the solution up and down. Our customers want a solution that can work with for half a decade at least, so they need something flexible, and this solution delivers.

We deal with customers of all sizes, from small to large organizations. This solution works well for each of them.

The technical support is okay. We have an internal team, however, they are by no means experts. We need Dell to fill in the blanks and sometimes that can't help us the way we hoped they would. It might be helpful if the Dell site had more information so that we could just go there.

We use a variety of Dell options including FX and XE, among others. Which we use is dependant on the client requirements.

The initial setup is not complex. It's quite easy to set everything up, in fact. All of the underlying technology is the same on Dell, so we don't have an issue handling the implementation on the Dell servers for our customers.

We can handle the aspects of the installation ourselves, as it's pretty straightforward.

We are a service provider and a reseller. We use various versions of the solution. The deployment models also vary as it depends on customer requirements. We deal with a lot of hyper-converged solutions.

I'd recommend the solution. We've had no issues with it at all.

Overall, I'd rate the solution eight out of ten.