We use this solution for SAP and for other critical information that our customers need.
Gerente general at Infostore Ltda
Helps increase productivity and reduces data processing times
Pros and Cons
- "I've found the reliability, support, the capability to grow, and the ability to add other Dell solutions to be very valuable features."
- "The Industrial and healthcare areas both need improvement."
What is our primary use case?
How has it helped my organization?
Our customers are really happy when we use PowerEdge because it improves the performance of their company. They also end up having more internal users or internal customers satisfied with solutions that they use in their company, such as SAP.
The system management capabilities of PowerEdge helped increase staff productivity by 50% for our latest client.
What is most valuable?
I've found the reliability, support, the capability to grow, and the ability to add other Dell solutions to be very valuable features.
As for security features, it's a good quality solution for the price. You can add different software or patches to have a better security solution.
It has helped reduce the data processing time by 30%.
The PowerEdge system management frameworks have enabled us to progress toward full automation when it comes to managing more.
What needs improvement?
The Industrial and healthcare areas both need improvement.
Buyer's Guide
Dell PowerEdge Rack Servers
August 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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For how long have I used the solution?
I've been using this solution for about three years.
What do I think about the stability of the solution?
The stability is really good.
What do I think about the scalability of the solution?
It is scalable. You can start small and then add more products that allow you to increase the productivity of your company.
We have about 300 users and plan to upgrade the solution with more components.
How are customer service and support?
We have not had a good experience with support. Technical support staff take too much time to resolve tickets. We have a super plus level of agreement, which means that the time of response is supposed to be four hours. The resulting time is supposed to be 48 hours. We sometimes see 72 hours go by with no solution provided to resolve the problem. So I would rate technical support and customer service at six on a scale from one to ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We replaced Dell technology because PowerEdge is much better.
How was the initial setup?
The initial deployment was straightforward because we already had technical architects who knew how to deploy the solution.
The deployment took over a month.
What about the implementation team?
We implemented it ourselves with a team of six to seven people including a technical architect, an SAP Basis engineer, technicians, and a security officer.
What's my experience with pricing, setup cost, and licensing?
The price is good for the quality of Dell PowerEdge Rack Servers.
Which other solutions did I evaluate?
We looked at Lenovo.
What other advice do I have?
You should compare PowerEdge's time for response, the scalability of the solution, the licensing cost, and support to those of other brands.
Sometimes you try not to spend too much on technology, but there is a point at which it is necessary to invest in this solution because you will increase the productivity of your company. When you see the quote, remember that all that money can be recouped with the increase in production.
If you wait for too long, you may start having problems and lose productivity. You can really get hit hard with a loss of productivity. You have to determine the time to change the technology to a new one.
If I were to rate Dell PowerEdge Rack Servers, I would rate them a nine on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.

Web Design, IT & Organization of Art Events at Fluor Corporation
Compact and reliable storage solution that supports high performance workloads
Pros and Cons
- "PowerEdge Rack Servers offer good performance in handling the evolving needs of high-performance workloads and offer good value for money."
- "The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security. This is not offered when implementing the Dell hardware."
What is our primary use case?
We run the 900 and 700 models.
How has it helped my organization?
PowerEdge Rack Servers powered by Intel offer good performance in handling the evolving needs of high-performance workloads and offer good value for money.
The Intel Xeon scalable processor has helped to improve the performance of our targeted workloads. Dell's OpenManage console is easy to use.
PowerEdge Rack Servers has affected the overall flexibility of our operations. We are able to build our data centers with multiple clusters, and that provides sufficient scalability for us to do bigger deployments.
What is most valuable?
The support that you receive from Dell after buying this product is very valuable.
What needs improvement?
The long lead times in receiving hardware could be improved.
We have experienced issues with memory. We received help from the Dell team and this has been resolved.
The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security. This is not offered when implementing the Dell hardware.
Dell's OpenManage console is easy to use but could be better by offering additional features. The console has not decreased the time it takes to deploy new data centers.
For how long have I used the solution?
I have been using PowerEdge Rack Servers powered by Intel for over 15 years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The customer service for this solution is very good. I would rate it an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used different solutions including Lenovo. We currently use Dell for all of our needs from our user hardware to our infrastructure data center.
How was the initial setup?
The initial setup is straightforward. We had 10 staff members involved in the deployment. The server bill team set up the hardware and the DMR team ran the virtualization layer over it. The security team completed the checks. We have about 55,000 users supported by this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing is expensive and inflexible.
What other advice do I have?
For anyone looking for a reliable storage solution, I would recommend PowerEdge.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell PowerEdge Rack Servers
August 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Platform and Backup Support Senior Manager at a financial services firm with 1,001-5,000 employees
A centralized data processing solution that offered immediate ROI
Pros and Cons
- "The complete hyper-converged infrastructure of this solution has been most useful. PowerEdge has helped to reduce data processing time by 20%."
- "Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly."
What is our primary use case?
We used PowerEdge Rack Servers to transfer all of our physical servers and legacy systems into a virtualized environment on VMware.
How has it helped my organization?
When we moved to PowerEdge Rack Servers, we converted all the physical legacy servers to the virtualized server. This reduced the operational cost, maintenance, and availability of the environment by 30 to 40%.
This solution's analytics have helped to decrease downtime. We were previously maintaining functionality by 92 to 93%, and this has increased to 98 to 99%.
What is most valuable?
The security features that PowerEdge provides have been very useful for our environment. We have integrated iDRAC Telemetry with our internal centralized monitoring tool, HPSM.
The complete hyper-converged infrastructure of this solution has been most useful. PowerEdge helped to reduce the data processing time by 20%. The system's management frameworks enabled us to progress towards full automation.
For how long have I used the solution?
What do I think about the stability of the solution?
This is a very stable solution.
What do I think about the scalability of the solution?
This is a scalable solution. We have almost 800 servers hosted on PowerEdge as well as almost all major banking applications.
How are customer service and support?
I would rate the technical support for this solution a seven out of ten. Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly.
Which solution did I use previously and why did I switch?
We previously used HPE servers, but found that Dell offered enhanced features in comparison and was the best option in Saudi Arabia. Dell offered stability and scalability.
How was the initial setup?
Deployment took approximately a week. Initially, we required three people to do the deployment. After the deployment, we have three people dedicated to doing operations and maintenance.
What about the implementation team?
The initial setup was completed by Dell.
What was our ROI?
Within 24 months, we saw return on investment by using this solution.
What's my experience with pricing, setup cost, and licensing?
The pricing is good compared to other products.
What other advice do I have?
I would recommend PowerEdge Rack Servers because it is very stable and easy to deploy, manage, and maintain. It also offers reliable performance.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Manager at The Gateway Engineers, Inc.
Memory processing and storage solution that has increased staff productivity by 25%
Pros and Cons
- "This solution has helped decrease production down time by 25%. The system management capabilities of PowerEdge has helped increase staff productivity by 25% and helped to reduce data processing time in our organization by 10%."
- "The data analytics for this solution could be improved."
What is our primary use case?
We specifically used the VMware and ESX host.
How has it helped my organization?
The system integration details are our favourite feature and the fact that we can maintain and control the systems remotely.
The iDRAC Telemetry for monitoring the PowerEdge system is useful. Some of our servers are not in our data centers so we are able to manage them remotely, in case of an outage or any other problem.
What is most valuable?
This solution is really reliable. The storage functionality is our favourite feature. I would rate this solution a ten out of ten when it comes to running the latest high-demand applications. It is easy to work with, maintain and deploy.
Lastly, this solution has helped decrease production down time by 25%. The system management capabilities of PowerEdge have helped increase staff productivity by 25% and helped to reduce data processing time in our organization by 10%.
What needs improvement?
The data analytics for this solution could be improved.
For how long have I used the solution?
I have been using this solution for 15 years.
What do I think about the stability of the solution?
This is a stable solution. It offers reliability and we have not had any outages. It improves with every generation.
What do I think about the scalability of the solution?
This is a scalable solution. We have 200 employees making use of a full stack of applications supported by this solution.
How are customer service and support?
I would rate the support for this solution a seven out of ten. This is due to the fact that there is sometimes a shortage of parts.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward. Deployment took two days. We implemented new power servers in a cluster one by one.
What's my experience with pricing, setup cost, and licensing?
This solution is reasonably priced and licenses are easy to acquire.
What other advice do I have?
The PowerEdge system management frameworks have enabled our business to progress towards full automation. This has freed up time to focus on different parts of the business, rather than constantly monitoring issues.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Good for handling the evolving needs of high-performance workloads
Pros and Cons
- "PowerEdge Rack Servers are very good for handling the evolving needs of high-performance workloads."
- "The specs for the benchmarks are very good, but the firmware and software are lacking. There are some issues with the Linux kernel and the long-term support (LTS) for some of the firmware's dependencies. It is causing the kernel to dump. The support for the Linux brands isn't optimal. We would like them to optimize the kernel drivers for benchmarks."
What is our primary use case?
We use PowerEdge Rack Servers for quantitative analytics, data simulations, and machine learning.
What is most valuable?
The hardware makes it a good solution.
PowerEdge Rack Servers are very good for handling the evolving needs of high-performance workloads.
Its tuning and performance are good.
What needs improvement?
The specs for the benchmarks are very good, but the firmware and software are lacking. There are some issues with the Linux kernel and the long-term support (LTS) for some of the firmware's dependencies. It is causing the kernel to dump. The support for the Linux brands isn't optimal. We would like them to optimize the kernel drivers for benchmarks.
There are some issues that need to be solved with our model in regards to UEFI and firmware.
For how long have I used the solution?
I have been using it for about 10 years.
What do I think about the stability of the solution?
There haven't been any issues with downtime.
How are customer service and support?
Dell's open source support is very good. There are a lot of issues that they need to handle though, like the firmware and UEFI.
Which solution did I use previously and why did I switch?
We previously used IBM and Lenovo.
How was the initial setup?
It is a cluster, so you just plug and play.
Which other solutions did I evaluate?
Lenovo is very good with updates.
We use AMD Opteron instead of Intel Xeon.
We chose Dell because of its open source. Our community likes Dell because of its open source delivery.
What other advice do I have?
We use GCP Spot and AWS Graviton as our failover solutions.
I would rate this solution as eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a computer software company with 51-200 employees
Scales easily by adding more servers, and setup is straightforward and fast
Pros and Cons
- "When it comes to energy consumption they're also very good. They don't use power because they're power-hungry, but because we use them very hard."
- "I don't know much about the new Intel CPUs, but they need to put more than two CPUs in the servers. It may be an Intel limitation, but I'm not sure."
What is our primary use case?
We use Dell PowerEdge Rack Servers powered by Intel for research calculations.
How has it helped my organization?
With Intel Xeon processors, the solution has helped improve our target workloads' performance by 50 percent at times, depending on the exact calculation we are doing.
What is most valuable?
It's great at handling high-performance workloads.
They have also done their job when it comes to security features. We haven't ever had a breach, although it is a closed network.
When it comes to energy consumption they're also very good. They don't use power because they're power-hungry, but because we use them very hard.
What needs improvement?
I don't know much about the new Intel CPUs, but they need to put more than two CPUs in the servers. It may be an Intel limitation, but I'm not sure.
For how long have I used the solution?
I have used Dell solutions for six years.
What do I think about the stability of the solution?
We haven't had any downtime with them due to anything on Dell's side. So far, they haven't failed.
What do I think about the scalability of the solution?
We have hundreds of them, and adding as many as we can is as easy as the first one.
How are customer service and support?
The support has been great. We haven't needed it much because the servers just work. But when we had issues, I called Dell. If it was a malfunction of the hardware, we had a solution within a day, and that was usually because of my schedule, not Dell's schedule. I would tell them, "Okay, come tomorrow or the day after. That will be better for me."
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used to have HP servers but they were horrible. We maintained them for about three years, but by the end of the three years, we didn't get all the features of the BIOS. The Dells, from day one, worked like a charm, with no additional fees or hidden costs, like we had with the HPs.
How was the initial setup?
It's easy to handle. You just put it in, connect it, and it works. The average time it takes me to set up a server and get it to work is about 15 minutes.
What was our ROI?
We have seen ROI compared to cloud solutions. Similarly, compared to the HPs that we didn't select, we don't need to handle and pet them all the time. We didn't need another system engineer to handle the computers. I was enough.
What's my experience with pricing, setup cost, and licensing?
The pricing is great; very competitive. That's the reason we bought hundreds of them.
Which other solutions did I evaluate?
We mainly evaluated HPs and Lenovos. Dell was the most cost-effective, power-efficient, and the easiest to handle.
What other advice do I have?
The solution is a great service. They do their job. It requires minimal effort from my side as a system engineer, with very few errors or malfunctions.
My advice is to buy them. They are really good servers. They're straightforward. You don't need to research hidden definitions in the BIOS. They're simple to handle.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager IT - APAC at Genesys
Easy to upgrade with great security and lots of features
Pros and Cons
- "Technical support is very good."
- "The solution should give us an option to add on the new hardware features."
What is our primary use case?
We mostly use Power Servers for our R&D lab where we deploy the labs for developers and other testers to do their high-end testing and more.
How has it helped my organization?
The burden on the IT team has been reduced thanks to this solution, the monitoring, and other features. The deployment and giving access to the end-users have been easy. Overall, the amount of work that the IT team has to invest in came down drastically.
What is most valuable?
There are a lot of features. To be specific, the amount of virtual memory that we can use and the scalability are something that I like much. If you ask me what is the best feature, I would say the scalability. I don't have to invest in the new servers when I can scale this one. That is something which helped us a lot.
PowerEdge is great for handling the evolving needs of high-performance workloads. I'd rate it an eight out of ten.
I would rate PowerEdge’s approach to security with its signed Firmware, drift detection, and BIOS at a ten out of ten. Everything is easy to upgrade. It's easy to maintain and easy to work with.
In terms of energy consumption, it's consuming less than the previous servers.
We use PowerEdge for artificial intelligence applications. Our developers and QA use it and our developers develop the AI feature products.
Using artificial intelligence does solve problems for us in terms of using the servers for our developers.
The PowerEdge Eye Track telemetry for monitoring system data and providing analytics helps us get the job done and makes it easier in terms of monitoring.
PowerEdge has accelerated us in order to help support our demanding workloads.
What needs improvement?
The solution should give us an option to add on new hardware features. For example, the new hardware, specifically the SoCs that come in, and the NB RAMs that are coming, should have that feature as well. The existing ones are okay, however, the older version that we currently use, which is two years old, doesn't have that feature.
For how long have I used the solution?
I've been in the company for the last six years, and we were using the product even before that.
What do I think about the stability of the solution?
The solution is very stable and serves its purpose.
How are customer service and support?
Technical support is very good. We had issues with the hardware replacement that was to be done on PowerEdge. They made sure that they stood by their four spare replacements.
How would you rate customer service and support?
Positive
How was the initial setup?
I was involved in the initial setup of this solution. It was easy.
I was using the Power Servers for the last 14 years and it was transferred from the day I started working on the servers. It was always easy to set up for me and easy to train my employees. However, I don't do that anymore, my staff does it for me. However, it remains easy to set up.
What's my experience with pricing, setup cost, and licensing?
I can't comment much on the licensing as it is not directly from Dell. It's our partner's pricing that we have to depend on. Pricing is competitive compared to others in the market.
What other advice do I have?
I'm not sure which model we use, it's been three years.
We do not use the cloud and new predictive analytics.
I'd advise other potential users to go for it and evaluate it with the other vendors. However, in my experience, PowerEdge stands out.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Administrator at a manufacturing company with 51-200 employees
Has helpful monitoring and has a lot of flexibility for scaling
Pros and Cons
- "The monitoring system is really helpful. I'm a one-man team, and I run systems and IT for a pretty big company. The ease of use of being able to flip through a browser tab was the most valuable feature for me."
- "The servers get slower at the end of their life cycle. The technology needs to evolve."
How has it helped my organization?
We used PowerEdge as our main servers for all things virtual and as our file servers as well. We had a lot of VPN users as most of the company is remote. There wasn't as much lag time when dealing with file transfer, specifically in the office. Using the PowerEdge Servers and the Dell switch stack interchangeably skyrocketed the firm in the office.
What is most valuable?
The monitoring system is really helpful. I'm a one-man team, and I run systems and IT for a pretty big company. The ease of use of being able to flip through a browser tab was the most valuable feature for me.
As for handling the evolving needs of high-performance workloads, PowerEdge has a lot more flexibility for scaling. It has everything that you would want for a business that's growing.
In terms of PowerEdge's approach to security with its firmware and drift detection, there have been no issues with any updates or security breaches.
The company had to move to a new building, and one of the main concerns was energy consumption. As far as I know, there were a lot of eco settings present to make sure that the PowerEdge Rack Servers used the proper amount of energy.
I've had zero downtime in the three and a half years I've been in the company. Prior to my time, I do know that the uptimes of the systems were very long. From all the records and logs of the previous IT administrator, I can see that there were no issues with the servers.
What needs improvement?
The servers get slower at the end of their life cycle. The technology needs to evolve.
Also, when you have separate servers and have to add connections between them, they slow down.
For how long have I used the solution?
I used this solution for about a year and a half since I joined the company. The company was using it at least since 2015.
What do I think about the stability of the solution?
There hasn't been a whole lot of downtime and zero issues with stability.
What do I think about the scalability of the solution?
There's expandability, and you can scale with PowerEdge Rack Servers.
About 80% to 85% of our workforce is remote, and they all use laptops. About half of that comes back to the server through a VPN. There are only about 60 people in the office using the solution on-premises.
How are customer service and support?
I've had no issues with technical support, and they've been very quick and responsive. I've had to call them, maybe three times in the last three years. I would give them a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
PowerEdge Rack Servers are pretty standard servers. You put them on the rack, you plug them in, and you set up the settings.
What's my experience with pricing, setup cost, and licensing?
We weren't paying very much, but it was at the end of the lifecycle. We're now using the VxRail hyper-converged infrastructure, and the pricing was very similar for the same amount of power but with easier automation.
What other advice do I have?
Make sure that it fits your company now and your company in the future because if you don't build for scalability, you will get caught by a foot and have to buy more stuff.
I would recommend PowerEdge Rack servers to smaller organizations and not to larger ones like ours.
On a scale from one to ten, I would rate PowerEdge Rack servers at nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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