Try our new research platform with insights from 80,000+ expert users
reviewer1045272 - PeerSpot reviewer
Sr IT Specialist at a manufacturing company with 5,001-10,000 employees
Real User
Top 20
The servers offer excellent stability, reliability, and performance
Pros and Cons
  • "Dell PowerEdge Rack Servers have been stable and reliable over the last decade."
  • "There is room for improvement in certain aspects of the deployment process as it is a bit complex."

What is our primary use case?

We use Dell PowerEdge servers for various purposes, including running databases on Windows platforms, blades, and chassis for high-performance computing. Our VMware environment relies on PowerEdge servers, particularly in the HPC setup, which involves complex networking and interconnects. 

While the infrastructure can be intricate, the consistent performance of Dell servers makes maintenance easier. Coming from a Unix environment, I find the reliability of these servers comparable, if not better, and they require less time for repairs.

What is most valuable?

Dell PowerEdge Rack Servers have been stable and reliable over the last decade.

What needs improvement?

There is room for improvement in certain aspects of the deployment process as it is a bit complex.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for ten years.

Buyer's Guide
Dell PowerEdge Rack Servers
June 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

Evaluating the stability of Dell PowerEdge servers, we focus on security patching and follow-ups on vulnerabilities. While our team emphasizes security core aspects, our primary concern is a balance between green IT and cost efficiency. Power and heat consumption are challenges across all brands, mainly influenced by Intel chips. 

The server's reliability in storage is dependent on how storage is divided over multiple storage arrays. Although downtime is required for server replacement, the overall architecture provides a good overview and easy management of multiple servers. 

The stability of Dell PowerEdge servers is excellent, with minimal hardware defects in the last three years. The impact of server maintenance is reduced due to virtualization, allowing easy movement of VMs within the cluster. I would rate the stability as a nine out of ten.

Which solution did I use previously and why did I switch?

Comparing Dell to Lenovo in our hybrid brand solution for HPC, Lenovo is sometimes a bit more expensive but can be easier to install with less driver complexity. 

Dell, on the other hand, can be cheaper. Dell's recent shift has resulted in a larger data center footprint, but the cost-driven nature of IT decisions often favors the most economical solution. While our return on investment with Dell is generally good, IT views these solutions as costs rather than revenue generators. Overall, the reliability is strong, but our focus remains on minimizing costs.

How was the initial setup?

Deploying Dell servers feels like rocket science, but as a seasoned professional, it is generally straightforward and intuitive for me. I rarely use manuals and rely on my experience. Occasionally, finding the right person with multi-disciplinary knowledge can be a challenge, leading to minor delays. Overall, the experience is good, but there is room for improvement in certain aspects.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2316993 - PeerSpot reviewer
System Engineer at a computer software company with 201-500 employees
Real User
Top 20
Easy to manage and configure with good on-site resilience
Pros and Cons
  • "It's helped us reduce unplanned downtime."
  • "We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more."

What is our primary use case?

We are using the solution for our virtualization environments. We are using a VMware environment and some hypervisor environments, and we are using this for that purpose.

How has it helped my organization?

With virtualization, you have a lot of freedom to manage the environment. We have a lot of requests coming in, a lot of machines to build, as well as some dev servers, test servers, et cetera. There is also the protection of all the systems. Compared to the cloud, if you have your own bare metal in your own office, that's cheap. That's one of the real advantages.

What is most valuable?

We can manage and configure all the storage systems ourselves. We have a lot more liberty there. When we add more things like storage servers, we can manage the backup. We are on the safer side since we have our own infrastructure and we have a good backup mechanism. It's more easy and more convenient for a system admin to manage these environments. 

Poweredge has helped our organization. The model we're using is great. We had issues with an older model, however, this new one has been good. We have some production environments in our system. We shifted those to the new systems, and so far, I'm happy with the performance. 

The power is cyber resilience is good. So far, with the security upgrades, it's quite good. 

We have three or four servers and so far, it's going very well. 

It's helped us reduce unplanned downtime. We have PowerEdge in collaboration with VMware. That's going well so far. We can utilize various features, like, B Motion, et cetera, to manage zero downtime. 

What needs improvement?

I'd need to research the product more. Maybe it needs a little bit more support. We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more. Some hypervisors don't seem to have any extra storage. However, it may already be there, and I haven't found it yet.

For how long have I used the solution?

I've used the solution for almost two years. 

What do I think about the stability of the solution?

It's great. It's stable so far. I have not experienced any issues with stability, so I would definitely say it's good.

What do I think about the scalability of the solution?

From a scalability point of view, we are using the servers in cluster mode. It's great so far. We can migrate workloads and do whatever we want to do, including updates, with zero downtime.

How are customer service and support?

Dell support is great, with us, at least. We have direct contact with Dell, so whenever we have a question, they are always there. 

Everyone is great. They really care about their customers. They have offices in Pakistan, the Netherlands, and Germany. They really try to understand the Pakistani market. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different server. I've always used Dell. 

What was our ROI?

We've reduced downtime. The cost is also a big factor. When you have good servers in-house with power backups, you are able to save quite a lot of money compared to the cloud. 

What's my experience with pricing, setup cost, and licensing?

We have a customer relationship with Dell. We have a good account manager that can help in terms of pricing. 

Which other solutions did I evaluate?

Three or four months ago, we ordered a new Dell PowerEdge. I do not recall evaluating other options. 

What other advice do I have?

We have more control and are saving money as compared to the cloud, which helps with long-term planning. The last Dell PowerEdge is in our local office. I've given our team the servers to do with them as they want. 

I'd rate the solution nine out of ten. 

I can't wait to learn more about their technology. 

Foreign Language:(German)

Leicht zu verwalten und konfigurieren, mit einer guten Vor-Ort-Widerstandsfähigkeit.

Was ist unser Hauptanwendungsfall?

Wir verwenden die Lösung für unsere Virtualisierungsumgebungen. Wir verwenden eine VMware-Umgebung und einige Hypervisor-Umgebungen, und zu diesem Zweck setzen wir diese Lösung ein.

Inwiefern wurde meine Organisation dadurch unterstützt?

Mit der Virtualisierung hat man sehr viel Freiheit bei der Verwaltung der Umgebung. Es kommen viele Anfragen herein, viele Maschinen müssen gebaut werden, sowie einige Entwicklungsserver, Testserver und so weiter. Auch der Schutz aller Systeme ist wichtig. Im Vergleich zur Cloud ist ein eigenes Bare-Metal-System im eigenen Büro günstiger. Das ist wirklich ein großer Vorteil.

Was ist am wertvollsten?

Wir können alle Speichersysteme selbst verwalten und konfigurieren. Dadurch haben wir viel mehr Freiheiten. Wenn wir weitere Dinge wie Speicherserver hinzufügen, können wir die Datensicherung verwalten. Wir sind auf der sicheren Seite, da wir unsere eigene Infrastruktur haben und über einen guten Sicherungsmechanismus verfügen. Es ist einfacher und bequemer für einen Systemadministrator, diese Umgebungen zu verwalten.

Poweredge ist für unsere Organisation sehr hilfreich. Das Modell, das wir verwenden, ist großartig. Wir hatten Probleme mit einem älteren Modell, aber dieses neue Modell ist gut. Wir haben einige Produktionsumgebungen in unserem System. Diese haben wir auf die neuen Systeme umgestellt, und bisher bin ich mit der Leistung zufrieden.

Die Widerstandsfähigkeit gegenüber Cyberangriffen ist gut. Soweit, mit den Sicherheits-Upgrades, ist es ziemlich gut.

Wir haben drei oder vier Server, und bis jetzt läuft es sehr gut.

Es hat uns geholfen, ungeplante Ausfallzeiten zu reduzieren. Wir verwenden PowerEdge in Zusammenarbeit mit VMware. Das klappt bisher sehr gut. Wir können verschiedene Funktionen wie zum Beispiel B Motion usw. nutzen, um Ausfallzeiten zu vermeiden.



Was muss verbessert werden?

Ich müsste das Produkt genauer erforschen. Vielleicht braucht es ein bisschen mehr Support. Wir haben einen Speicherplatz und würden gerne mehr Backups ohne zusätzliche Speichergeräte verwalten. Vielleicht gibt es das schon. Ich muss mehr darüber nachforschen. Einige Hypervisoren scheinen keinen zusätzlichen Speicherplatz zu haben. Vielleicht gibt es sie aber auch schon, und ich habe sie nur noch nicht gefunden.

Wie lange verwende ich die Lösung schon?

Ich verwende die Lösung seit fast zwei Jahren.

Was halte ich von der Stabilität der Lösung?

Es ist großartig. Bis jetzt läuft es stabil. Ich habe keine Probleme mit der Stabilität, so würde ich definitiv sagen, es ist gut.

Was halte ich von der Skalierbarkeit der Lösung?

Aus Sicht der Skalierbarkeit verwenden wir die Server im Clustermodus. Bis jetzt läuft das sehr gut. Wir können unsere Workloads migrieren und alles tun, was wir tun wollen, einschließlich Updates, und das ohne Ausfallzeiten.

Wie funktioniert der Kundendienst und der Support?

Der Support von Dell ist großartig, zumindest bei uns. Wir haben direkten Kontakt mit Dell, und wenn wir eine Frage haben, sind sie immer da.

Alle sind großartig. Sie kümmern sich wirklich um ihre Kunden. Sie haben Büros in Pakistan, den Niederlanden und Deutschland. Sie versuchen wirklich, den pakistanischen Markt zu verstehen.

Wie bewerten Sie den Kundendienst und den Support?

Positiv

Welche Lösung habe ich zuvor verwendet und warum habe ich gewechselt?

Wir haben vorher keinen anderen Server verwendet. Ich habe immer Dell verwendet.

Wie hoch war der ROI?

Wir haben die Ausfallzeiten reduziert. Die Kosten spielen ebenfalls eine große Rolle. Wenn Sie gute Server vor Ort mit Stromunterstützung haben, können Sie im Vergleich zur Cloud erheblich Geld sparen.

Welche Erfahrungen habe ich mit den Preisen, den Einrichtungskosten und der Lizenzierung gemacht?

Wir haben eine Kundenbeziehung zu Dell. Wir haben einen guten Kundenbetreuer, der uns bei der Preisgestaltung helfen kann.

Welche anderen Lösungen habe ich geprüft?

Vor drei oder vier Monaten haben wir einen neuen Dell PowerEdge bestellt. Ich kann mich nicht daran erinnern, andere Lösungen geprüft zu haben.

Was kann ich sonst noch raten?

Wir haben mehr Kontrolle und sparen im Vergleich zur Cloud Geld, was uns bei der langfristigen Planung hilft. Der letzte Dell PowerEdge steht in unserem lokalen Büro. Ich habe unserem Team die Server zur Verfügung gestellt, so dass sie damit machen können, was sie wollen.

Ich würde die Lösung mit neun von zehn Punkten bewerten.

Ich kann es kaum erwarten, mehr über ihre Technologie zu erfahren.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge Rack Servers
June 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
reviewer1907208 - PeerSpot reviewer
Senior System Engineer at a computer software company with 51-200 employees
Real User
Scales easily by adding more servers, and setup is straightforward and fast
Pros and Cons
  • "When it comes to energy consumption they're also very good. They don't use power because they're power-hungry, but because we use them very hard."
  • "I don't know much about the new Intel CPUs, but they need to put more than two CPUs in the servers. It may be an Intel limitation, but I'm not sure."

What is our primary use case?

We use Dell PowerEdge Rack Servers powered by Intel for research calculations. 

How has it helped my organization?

With Intel Xeon processors, the solution has helped improve our target workloads' performance by 50 percent at times, depending on the exact calculation we are doing.

What is most valuable?

It's great at handling high-performance workloads.

They have also done their job when it comes to security features. We haven't ever had a breach, although it is a closed network.

When it comes to energy consumption they're also very good. They don't use power because they're power-hungry, but because we use them very hard.

What needs improvement?

I don't know much about the new Intel CPUs, but they need to put more than two CPUs in the servers. It may be an Intel limitation, but I'm not sure.

For how long have I used the solution?

I have used Dell solutions for six years.

What do I think about the stability of the solution?

We haven't had any downtime with them due to anything on Dell's side. So far, they haven't failed.

What do I think about the scalability of the solution?

We have hundreds of them, and adding as many as we can is as easy as the first one.

How are customer service and support?

The support has been great. We haven't needed it much because the servers just work. But when we had issues, I called Dell. If it was a malfunction of the hardware, we had a solution within a day, and that was usually because of my schedule, not Dell's schedule. I would tell them, "Okay, come tomorrow or the day after. That will be better for me."

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to have HP servers but they were horrible. We maintained them for about three years, but by the end of the three years, we didn't get all the features of the BIOS. The Dells, from day one, worked like a charm, with no additional fees or hidden costs, like we had with the HPs.

How was the initial setup?

It's easy to handle. You just put it in, connect it, and it works. The average time it takes me to set up a server and get it to work is about 15 minutes.

What was our ROI?

We have seen ROI compared to cloud solutions. Similarly, compared to the HPs that we didn't select, we don't need to handle and pet them all the time. We didn't need another system engineer to handle the computers. I was enough.

What's my experience with pricing, setup cost, and licensing?

The pricing is great; very competitive. That's the reason we bought hundreds of them.

Which other solutions did I evaluate?

We mainly evaluated HPs and Lenovos. Dell was the most cost-effective, power-efficient, and the easiest to handle.

What other advice do I have?

The solution is a great service. They do their job. It requires minimal effort from my side as a system engineer, with very few errors or malfunctions.

My advice is to buy them. They are really good servers. They're straightforward. You don't need to research hidden definitions in the BIOS. They're simple to handle.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JEAN Quesada - PeerSpot reviewer
CIO at Grupo Monge
Real User
Fast to implement with good performance and helpful support
Pros and Cons
  • "The go-to-market implementation was pretty fast."
  • "They could improve the time between new versions of the product."

What is our primary use case?

We made a renovation of our infrastructure, and the problem we're solving is our performance and it is collectivity in our infrastructure too.

How has it helped my organization?

We have a full-scale infrastructure for six countries and are able to centralize it. With this kind of product, we are solving a lot of problems, or issues that we had before with regards to performance. The centralization of the platform for the company helped immensely.

What is most valuable?

The go-to-market implementation was pretty fast. The go-to-market speed for us was pretty important at the time we had to implement that infrastructure. 

In terms of the performance of the servers, I'm already pretty comfortable with that.

When it comes to PowerEdge rack servers handling the evolving needs of workloads, I have support from Dell partners. They constantly assess improvements for us and other versions of items on products. I keep up to date with it via my partners.

We use Dell's Optane to obtain memory in the PowerEdge environment. It helped save money in that aspect, as far as adding memory capacity. We used to negotiate these kinds of platforms and renewal with our partners on a full scale. We have a lot of cost-saving with this infrastructure.

PowerEdge helped to reduce unplanned production downtime. We have an IT continuity plan that is actually based on the infrastructure we already have implemented with Dell.

What needs improvement?

They could improve the time between new versions of the product. They could move faster, or maybe offer a little bit more support from the partners.

For how long have I used the solution?

We've been using the solution for four years.

What do I think about the scalability of the solution?

We have 6,500 people across six countries using the platform.

How are customer service and support?

We have good support from Dell and good support from our partners. That said, sometimes it takes a pretty long time to get an answer from Dell. However, we get pretty good support from those folks.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had used HP solutions and others as well. We changed as I had some experience with this product and we had comfort in the security that Dell gives us as a platform. The cost and the go-to-market implementation alongside the partner support are the main drivers we looked at when changing.

How was the initial setup?

I was involved in the setup of the product. It was both easy and difficult to set up. However, thanks to the partner, it was more easygoing. There were a lot of people and it was useful to have somebody help as well.

We have a pretty big platform. It took two and a half months to implement the solution. That said, for our needs, it was pretty fast. We had to deal with multiple locations and we migrated everything to just one. We centralized the entire platform.

What about the implementation team?

We had a great partner and planner involved.

What's my experience with pricing, setup cost, and licensing?

For us, it makes more sense to have an on-premise platform rather than a cloud due to the cost. The cost-saving we have in the on-premises platform still is the driver.

Which other solutions did I evaluate?

We did consider public cloud servers before choosing PowerEdge Racks. We looked at servers for AWS, Azure, and others.

What other advice do I have?

I'd rate the solution ten out of ten. We are quite satisfied.

It's a good scalable product. It's a good cost-saving product too. That aspect helps us as a company. In my experience, it's a pretty good implementation too. 

I'd advise new users to keep up with the timing of new deployments. That way, you can take advantage of new features. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Brian Moreno - PeerSpot reviewer
Computer Services Manager at Child Parent Centers
Real User
Reliable with great support and good analytics
Pros and Cons
  • "The most valuable aspects include hot swapping and the elasticity as far as being able to scale."
  • "It's more from the pandemic, however, the logistics part of it could be better."

What is our primary use case?

The setup is hybrid right now. It was formerly strictly on-premise and we used it for our file storage and for our virtual machines.

Originally, it was purchased for strict file storage and access on-prem. However, when COVID hit, we ended up purchasing laptops for every single employee that we had. Having to use our new file storage device, which is no longer on-premises as they're now at home, was easy. That's why we went with a hybrid environment. We put a lot of the data into the cloud and backed it up in the on-premises file storage.

How has it helped my organization?

It allowed us to move some file storage that we had around. It allowed us to really look into what we had and what we were using. Looking at Apex, it is setting us up for when it will need a refresh or when it is at its end of life.

What is most valuable?

The most valuable aspects include hot swapping and the elasticity as far as being able to scale. We had a bunch of stuff on an old, existing EMC. The company was unaware that they had to keep the files that they had for so long. We realized that once we were meeting the seven-year mark and we could start purging some of those files, we had to scale down a little bit.

The initial purchase that we had was a little big, however, as we started adding more users that were working from home and had their own drive, OneDrive, we had to expand it a little bit. Dell was able to ship me bigger hard drives.

When it comes to running the latest high-demand applications, PowerEdge is good. The VMware that we had was almost end-of-life, so we had to upgrade it and Dell helped out with that quite a bit, putting it on our PowerEdge and assisting us with a lot of stuff that VMware didn’t. VMware just said, "Here. Here's your product. Good luck.” Dell was a lot more helpful. They had a lot of engineers that knew about that service that we were trying to tap into a little better.

The BIOS recovery was something we used because we had a huge power outage and a power strike when one of our air conditioners had a bad power surge run through it at our facility. Dell helped us rebuild our actual BIOS system in it, as one of the mirror arrays that we were using just wasn't being seen. We were afraid it was a hardware issue, however, it was really a BIOS issue that we couldn't see right off the jump. We’re glad Dell was there to help.

The solution's analytics helped to decrease production downtime by at least 30%. I'm in Arizona and down in Tucson we don't get that much downtime. We have a lot of battery backups, we have a generator system, and more. However, when it does happen, the analytics of it, as far as the trends on what months the monsoon season hits, it kept all in the logs.

The system management capabilities of PowerEdge helped increase stack productivity. We've had a little bit of turnover in our system admin department, however, having the ability to go back and look through the logs and see how users ended up using their home drive, their shared files, and their encrypted files really helped out my new guys coming on board.

The solution's accelerated GPUs help support demanding workloads in our organization. We had a couple of changing workloads due to the fact that when people shifted from home, they were hitting the server from a different angle. They were coming in off a virtual private network instead of being on-premises and the system didn't blink.

I’m not sure if PowerEdge helped to reduce data processing time in our organization as we don't crunch a lot. We do have a lot of videos coming in and a lot of video editing going on, so in that way, it does help.

The PowerEdge system management frameworks enable us to progress towards full automation. We knew what we were looking for when we refreshed this last model and we purchased a new server just from the analytics we got off the first one.

It helps me forecast better. We don't grow exponentially. Teachers are hard to come by, however, some will leave and some will stay. The business models are the same, yet they expect more. Now they want to do a video. They want to capture and record the videos and the Zoom meetings that they're doing, therefore, it's a little different.

What needs improvement?

It's more from the pandemic, however, the logistics part of it could be better. Getting an actual bare-bones server was a little difficult when we ordered it in beginning. I'm still waiting on the printers that I ordered last year as well. That's the only thing I would really say and I'm sure it has to do with the pandemic.

The latency of it is what we're running into, as our teachers do a lot of video captures, video teaching, Zoom, and Teams video conferencing, and their latency is getting worse with the public domain.

For how long have I used the solution?

I've used the solution since I've been with the company, probably for the last three years.

What do I think about the scalability of the solution?

The scalability is very good. There were different options that we could have gone to. We could either have gotten smaller hard drives and/or downsized if we needed to. They knew our business model was going to change when the pandemic hit.

We have about 650 end users on this particular solution and 80% of them are teachers. The rest are administrative professionals.

Currently, we are planning to put a new server that we have in the mix online and up and running with the PowerEdge server that we have. Now, with Apex and more coming out, we're looking to possibly pivot.

How are customer service and support?

Technical support is very good. We had to call Dell technical support when our BIOS got corrupted and they were on the spot. They escalated us to tier two within 20 minutes. It was really quick.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did previously use a different solution, however, I cannot remember what our large area network's device was.

Dell came in with a very competitive offer with the first model of storage that we got, so that's what my predecessor went to, and we kept it around.

How was the initial setup?

The initial setup was very straightforward. We knew exactly where we wanted to put it in our array and how we wanted to set it up, what the power requirements would be, where it would fit on my battery backup system, and the plan for system recovery in case it had to be gracefully shut down. It was super easy.

When deploying PowerEdge, we didn't get a chance to use the automated server and OS deployment features.

The deployment was scheduled for six hours and it took three. 

We actually had to migrate users off of an older version that we had onto the new box that we had. The implementation strategy was all about really getting our users off the box and making sure nobody was trying to access it. After that, it was just migrating users over, setting up the new box, putting it online, and running tests.

For maintenance, normally we use a server admin, myself, and maybe one other developer that helps us with the syslogs on it. There are probably three of us altogether.

What about the implementation team?

We used an integrated reseller for the deployment. They were amazing.

We had an issue with a brownout or a power strike and our BIOS got a bit corrupted, however, it was nothing that couldn't be recovered on the fly.

What was our ROI?

We've seen an ROI. I don't have any details offhand. I know when we first purchased it, we got a pretty good deal on it and we didn't know if it would actually meet end-of-life due to the usage that we had on it. However, it outperformed our metrics.

What's my experience with pricing, setup cost, and licensing?

I'd advise others to use the pro services that come along with it, that are available for purchase with it. It helped us immensely. If you were to extend the service contract and get the pro level, it costs a bit more.

Which other solutions did I evaluate?

We did evaluate other options. When it's over a certain dollar amount, we have to go out and get at least four bids.

What other advice do I have?

I can't remember the exact version we have. We just purchased a new Dell SAN.

We do not use PowerEdge for artificial intelligence applications yet. We're looking into it. Right now, a lot of the video data capture that we do is with children, school-aged children, and children in a preschool environment. We were thinking the AI might be able to help us where the teacher might not be looking. If they had a camera in the room to capture the relevant stuff that was going on as far as what the lesson plan was about that day, it might be helpful.

I have not had a chance to use the solution's iDRAC telemetry for monitoring PowerEdge system data and providing analytics, however, we're really looking into that right now. We got the new SAN going in and we'd like to monitor a little better.

We do not use the solution's CloudIQ for predictive analytic capabilities yet.

It is a very stable product. It's something that we use reliably for backups. It's something we use reliably for our main server for a long time and we'd definitely buy another.

My biggest takeaway is it's not as easy going straight to the cloud when you were an on-premises provider. If you are an on-premises provider and you have all your services on-premises, going to the cloud takes a couple of steps. It's not just one big jump.

I'd rate the product nine out of ten. If I could get the same amount of storage that I got three years ago now, I'd rate it ten out of ten. I'd order it as quickly as I did when we ordered it the first time.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Philip Mac Kay - PeerSpot reviewer
Gerente general at Infostore Ltda
Real User
Helps increase productivity and reduces data processing times
Pros and Cons
  • "I've found the reliability, support, the capability to grow, and the ability to add other Dell solutions to be very valuable features."
  • "The Industrial and healthcare areas both need improvement."

What is our primary use case?

We use this solution for SAP and for other critical information that our customers need.

How has it helped my organization?

Our customers are really happy when we use PowerEdge because it improves the performance of their company. They also end up having more internal users or internal customers satisfied with solutions that they use in their company, such as SAP.

The system management capabilities of PowerEdge helped increase staff productivity by 50% for our latest client.

What is most valuable?

I've found the reliability, support, the capability to grow, and the ability to add other Dell solutions to be very valuable features.

As for security features, it's a good quality solution for the price. You can add different software or patches to have a better security solution.

It has helped reduce the data processing time by 30%.

The PowerEdge system management frameworks have enabled us to progress toward full automation when it comes to managing more.

What needs improvement?

The Industrial and healthcare areas both need improvement.

For how long have I used the solution?

I've been using this solution for about three years.

What do I think about the stability of the solution?

The stability is really good.

What do I think about the scalability of the solution?

It is scalable. You can start small and then add more products that allow you to increase the productivity of your company.

We have about 300 users and plan to upgrade the solution with more components.

How are customer service and support?

We have not had a good experience with support. Technical support staff take too much time to resolve tickets. We have a super plus level of agreement, which means that the time of response is supposed to be four hours. The resulting time is supposed to be 48 hours. We sometimes see 72 hours go by with no solution provided to resolve the problem. So I would rate technical support and customer service at six on a scale from one to ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We replaced Dell technology because PowerEdge is much better.

How was the initial setup?

The initial deployment was straightforward because we already had technical architects who knew how to deploy the solution.

The deployment took over a month.

What about the implementation team?

We implemented it ourselves with a team of six to seven people including a technical architect, an SAP Basis engineer, technicians, and a security officer.

What's my experience with pricing, setup cost, and licensing?

The price is good for the quality of Dell PowerEdge Rack Servers.

Which other solutions did I evaluate?

We looked at Lenovo.

What other advice do I have?

You should compare PowerEdge's time for response, the scalability of the solution, the licensing cost, and support to those of other brands.

Sometimes you try not to spend too much on technology, but there is a point at which it is necessary to invest in this solution because you will increase the productivity of your company. When you see the quote, remember that all that money can be recouped with the increase in production.

If you wait for too long, you may start having problems and lose productivity. You can really get hit hard with a loss of productivity. You have to determine the time to change the technology to a new one.

If I were to rate Dell PowerEdge Rack Servers, I would rate them a nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Web Design, IT & Organization of Art Events at Fluor Corporation
Real User
Compact and reliable storage solution that supports high performance workloads
Pros and Cons
  • "PowerEdge Rack Servers offer good performance in handling the evolving needs of high-performance workloads and offer good value for money."
  • "The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security. This is not offered when implementing the Dell hardware."

What is our primary use case?

We run the 900 and 700 models.

How has it helped my organization?

PowerEdge Rack Servers powered by Intel offer good performance in handling the evolving needs of high-performance workloads and offer good value for money. 

The Intel Xeon scalable processor has helped to improve the performance of our targeted workloads. Dell's OpenManage console is easy to use. 

PowerEdge Rack Servers has affected the overall flexibility of our operations. We are able to build our data centers with multiple clusters, and that provides sufficient scalability for us to do bigger deployments.

What is most valuable?

The support that you receive from Dell after buying this product is very valuable.

What needs improvement?

The long lead times in receiving hardware could be improved. 

We have experienced issues with memory. We received help from the Dell team and this has been resolved. 

The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security. This is not offered when implementing the Dell hardware.

Dell's OpenManage console is easy to use but could be better by offering additional features. The console has not decreased the time it takes to deploy new data centers.

For how long have I used the solution?

I have been using PowerEdge Rack Servers powered by Intel for over 15 years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service for this solution is very good. I would rate it an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used different solutions including Lenovo. We currently use Dell for all of our needs from our user hardware to our infrastructure data center. 

How was the initial setup?

The initial setup is straightforward. We had 10 staff members involved in the deployment. The server bill team set up the hardware and the DMR team ran the virtualization layer over it. The security team completed the checks. We have about 55,000 users supported by this solution.

What's my experience with pricing, setup cost, and licensing?

The licensing is expensive and inflexible. 

What other advice do I have?

For anyone looking for a reliable storage solution, I would recommend PowerEdge. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Platform and Backup Support Senior Manager at a financial services firm with 1,001-5,000 employees
Real User
Top 20
A centralized data processing solution that offered immediate ROI
Pros and Cons
  • "The complete hyper-converged infrastructure of this solution has been most useful. PowerEdge has helped to reduce data processing time by 20%."
  • "Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly."

What is our primary use case?

We used PowerEdge Rack Servers to transfer all of our physical servers and legacy systems into a virtualized environment on VMware. 

How has it helped my organization?

When we moved to PowerEdge Rack Servers, we converted all the physical legacy servers to the virtualized server. This reduced the operational cost, maintenance, and availability of the environment by 30 to 40%.

This solution's analytics have helped to decrease downtime. We were previously maintaining functionality by 92 to 93%, and this has increased to 98 to 99%.

What is most valuable?

The security features that PowerEdge provides have been very useful for our environment. We have integrated iDRAC Telemetry with our internal centralized monitoring tool, HPSM.

The complete hyper-converged infrastructure of this solution has been most useful. PowerEdge helped to reduce the data processing time by 20%. The system's management frameworks enabled us to progress towards full automation. 

For how long have I used the solution?


What do I think about the stability of the solution?

This is a very stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. We have almost 800 servers hosted on PowerEdge as well as almost all major banking applications. 

How are customer service and support?

I would rate the technical support for this solution a seven out of ten. Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly. 

Which solution did I use previously and why did I switch?

We previously used HPE servers, but found that Dell offered enhanced features in comparison and was the best option in Saudi Arabia. Dell offered stability and scalability. 

How was the initial setup?

Deployment took approximately a week. Initially, we required three people to do the deployment. After the deployment, we have three people dedicated to doing operations and maintenance.

What about the implementation team?

The initial setup was completed by Dell.

What was our ROI?

Within 24 months, we saw return on investment by using this solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is good compared to other products. 

What other advice do I have?

I would recommend PowerEdge Rack Servers because it is very stable and easy to deploy, manage, and maintain. It also offers reliable performance. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.