My clients use PowerEdge servers for Hyper-V by Microsoft and VMware machines. They're running ERP and CRM applications and agents for backup systems licensing models. The models we use include 730, 630, 620, 220, and 740.
Architect of solutions at Trendit
The configuration and BIOS management are flexible.
Pros and Cons
- "The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections."
- "It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes."
What is our primary use case?
What is most valuable?
The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections.
What needs improvement?
It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes.
For how long have I used the solution?
I have been using PowerEdge Rack Servers for about 10 years.
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June 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the stability of the solution?
PowerEdge servers are stable in general, but sometimes clients report having problems with the RAM.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
I rate Dell support seven out of 10.
How would you rate customer service and support?
Neutral
How was the initial setup?
PowerEdge servers are easy to set up. You need about two or three people, including a specialist and an engineer, to maintain the solution. You usually need an engineer plus a specialist in Hyper-V or VMware.
What's my experience with pricing, setup cost, and licensing?
I think the price of these servers is good.
What other advice do I have?
I rate Dell PowerEdge Rack Servers nine out of 10. I recommend the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Sr. Principal Product Manager at a tech services company with 5,001-10,000 employees
Has integrated management and can handle compute- and network-intensive workloads
Pros and Cons
- "The PowerEdge systems management frameworks have enabled us to progress towards full automation when it comes to managing PowerEdge."
- "There needs to be more flexibility for business options."
What is our primary use case?
We use this solution for data protection and for securing customer data using a solution from Veritas Technology and Dell's hardware.
How has it helped my organization?
The PowerEdge systems management frameworks have enabled us to progress towards full automation when it comes to managing PowerEdge. Especially on the security front, we extensively rely on the APIs provided by Dell management systems, and we do integrate it with our software.
In terms of operations, this gives a lot of flexibility. Also different customers have different choices and options, and we can enable different security modes and options for our customers using these features.
What is most valuable?
The features I've found to be most valuable are integrated management, hardware flexibility, and the latest technology that Dell brings to the table.
We deploy PowerEdge servers in a hyperconverged environment, and often, the workloads are compute- and network-intensive workloads. The PowerEdge servers are capable of taking on more workloads and offering more benefits to the customers.
We extensively rely on PowerEdge servers' security features, and we use APIs offered by Dell systems so that we can enable those security features depending on customer requirements.
iDRAC Telemetry does offer a lot of capabilities, and we expose those capabilities to our customers. We use iDRAC extensively for managing the systems, report generation, understanding firmware deviation and drift, and many other capabilities.
What needs improvement?
There needs to be more flexibility for business options.
For how long have I used the solution?
I've been using it for the past five years.
What do I think about the stability of the solution?
It's a pretty stable solution; no issues have been reported. All of the customers are pretty happy with the Dell PowerEdge Rack servers.
What do I think about the scalability of the solution?
It's scalable. The hyperconverged solution is all about scaling based on customer demand. Our software and the Dell hardware are pretty linearly scalable, which helps our customers have a predictable way of expanding to address increased demands.
We have storage and backup administrators in the data centers and enterprise world who use this product.
We definitely want to increase usage and accelerate and expand more.
How are customer service and support?
Technical support is awesome. Every time we have run into some typical third party firmware issues, which may not be Dell's problem, we have always got great support from Dell. I would give them a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is pretty straightforward. We haven't run into any complexities when setting up Dell systems for our end-customers.
For the deployment, one person is sufficient to handle it without any hassles.
The maintenance and management are pretty simple, and an administrator can manage hundreds of these systems efficiently.
Deployment typically takes no more than 20 to 25 minutes maximum if the customer is ready with the network and has taken care of any other environments.
We definitely want to leverage the automation capabilities in terms of deployment because the deployment times will be even less. Moving forward, that's the plan.
What about the implementation team?
We implemented it ourselves.
What's my experience with pricing, setup cost, and licensing?
I don't see any issues with respect to licensing. It's power-efficient, so it's beneficial to the customers price-wise. There are no costs in addition to the standard licensing fee.
Which other solutions did I evaluate?
We looked at well known server vendors. The main reason we went with Dell PowerEdge servers is the stability of the product.
The predictable linear scale and the fact that most of our customers love Dell hardware were the other reasons.
Also, if we integrate and support Dell hardware, then it stands to reason that our solution will also get a wider read option.
What other advice do I have?
The biggest lesson I've learned is that with modern technology the parameters are rapidly changing. So, you have to make sure to look at all the current and future growth requirements and evaluate accordingly.
I recommend Dell PowerEdge Rack servers and rate them at ten on a scale from one to ten. Go with the latest technology, the latest server, and the firmware that's offered by Dell. Leverage all the scalability features, which are built for the next generation, that is, for hyperconverged and cloud type of deployments.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Dell PowerEdge Rack Servers
June 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Systems Administrator at a computer software company with 5,001-10,000 employees
Great performance, reduces unplanned production downtime, and handles high-performance workloads
Pros and Cons
- "It's allowing us to scale out a lot faster than before."
- "In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm that specific systems are selected."
How has it helped my organization?
We're having increased performance. That's one of the big reasons we went with these PowerEdge servers.
What is most valuable?
The iDRAC that comes with the systems is great. It allows us to scale out a lot faster than before.
PowerEdge servers are good for handling and evolving high-performance workloads. We get everything that we need.
The biggest needs within our company are performance, stability, and support. If and when something goes wrong hardware-wise, a quick resolution is always a wonderful thing to have.
We do not use Dell's memory in our PowerEdge environment. We do use them separately.
PowerEdge Rack Servers have helped to reduce unplanned production downtime. The firmware updates that have been pushed out have reduced the amount of DIMM memory failures or false alarms. That's been really good. That's the main concern we have.
What needs improvement?
In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm specific systems that are selected. It'll just tell you a number and it's very vague. It says, "Hey, you're about to perform this action on X amount of systems." If it had more visibility, then that would provide more peace of mind for our team and everyone else who uses the iDRAC software as well.
For how long have I used the solution?
We've been using these PowerEdge rack servers for about two years now.
How are customer service and support?
The technical support is good.
Whenever we ask for clarification on an action plan, we get the required feedback so that we can make informed decisions on our end. We'd love it if they'd keep up with the process that they currently have.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched over to Dell as they were highly competitive in their pricing, and their specs were either identical or gave better performance than some of the other options we were looking at.
What's my experience with pricing, setup cost, and licensing?
The pricing was extremely competitive, and it's one of the big reasons why we went with Dell.
We use the servers on multiple of our data centers located throughout the United States, and the performance and stability of these systems have been phenomenal.
What other advice do I have?
We did not consider public cloud services before choosing PowerEdge DRAC services.
Performance-wise, hardware-wise, it is solid, however, it could use some improvements around iDRAC. Therefore, I would rate the solution eight out of ten.
For those considering the solution, I would advise starting by doing some research. The system is incredibly stable and performs similarly to other systems that we're reviewing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager IT - APAC at Genesys
Easy to upgrade with great security and lots of features
Pros and Cons
- "Technical support is very good."
- "The solution should give us an option to add on the new hardware features."
What is our primary use case?
We mostly use Power Servers for our R&D lab where we deploy the labs for developers and other testers to do their high-end testing and more.
How has it helped my organization?
The burden on the IT team has been reduced thanks to this solution, the monitoring, and other features. The deployment and giving access to the end-users have been easy. Overall, the amount of work that the IT team has to invest in came down drastically.
What is most valuable?
There are a lot of features. To be specific, the amount of virtual memory that we can use and the scalability are something that I like much. If you ask me what is the best feature, I would say the scalability. I don't have to invest in the new servers when I can scale this one. That is something which helped us a lot.
PowerEdge is great for handling the evolving needs of high-performance workloads. I'd rate it an eight out of ten.
I would rate PowerEdge’s approach to security with its signed Firmware, drift detection, and BIOS at a ten out of ten. Everything is easy to upgrade. It's easy to maintain and easy to work with.
In terms of energy consumption, it's consuming less than the previous servers.
We use PowerEdge for artificial intelligence applications. Our developers and QA use it and our developers develop the AI feature products.
Using artificial intelligence does solve problems for us in terms of using the servers for our developers.
The PowerEdge Eye Track telemetry for monitoring system data and providing analytics helps us get the job done and makes it easier in terms of monitoring.
PowerEdge has accelerated us in order to help support our demanding workloads.
What needs improvement?
The solution should give us an option to add on new hardware features. For example, the new hardware, specifically the SoCs that come in, and the NB RAMs that are coming, should have that feature as well. The existing ones are okay, however, the older version that we currently use, which is two years old, doesn't have that feature.
For how long have I used the solution?
I've been in the company for the last six years, and we were using the product even before that.
What do I think about the stability of the solution?
The solution is very stable and serves its purpose.
How are customer service and support?
Technical support is very good. We had issues with the hardware replacement that was to be done on PowerEdge. They made sure that they stood by their four spare replacements.
How would you rate customer service and support?
Positive
How was the initial setup?
I was involved in the initial setup of this solution. It was easy.
I was using the Power Servers for the last 14 years and it was transferred from the day I started working on the servers. It was always easy to set up for me and easy to train my employees. However, I don't do that anymore, my staff does it for me. However, it remains easy to set up.
What's my experience with pricing, setup cost, and licensing?
I can't comment much on the licensing as it is not directly from Dell. It's our partner's pricing that we have to depend on. Pricing is competitive compared to others in the market.
What other advice do I have?
I'm not sure which model we use, it's been three years.
We do not use the cloud and new predictive analytics.
I'd advise other potential users to go for it and evaluate it with the other vendors. However, in my experience, PowerEdge stands out.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Director, Health Information Technologies at a university with 1,001-5,000 employees
Good performance, secure, easy to use, and the technical support is good
Pros and Cons
- "The most valuable feature is reliability. We rarely have any issues and because of this, Dell is our go-to for servers."
- "I'd like to take the complexities out of all the different tools that surround it, like OpenManage."
What is our primary use case?
We use the servers for various use cases. A lot of our servers act as ESXi hosts that host our VMware infrastructure. We also have a lot of researchers that use them for their own computing, memory, and storage as well.
How has it helped my organization?
When it comes to running high-demand applications, we trust our Dell servers exclusively. Its overall stability and ease of use have helped to improve the way our organization functions.
I believe that our overall data processing time has been reduced, although it's hard for us to quantify that.
What is most valuable?
The most valuable feature is reliability. We rarely have any issues and because of this, Dell is our go-to for servers.
We make use of the encrypt-at-rest security feature, which allows us to keep our servers locked down in our data centers as best we can.
We used the CloudIQ feature for monitoring and it's pretty good overall. We have a challenge in our area because our IT is very broad and there is a lot of overlap. Other people's work is visible and we have a big environment, so there is a team of people that keep an eye on things.
What needs improvement?
I'd like to take the complexities out of all the different tools that surround it, like OpenManage. There's some different licensing and it gets a little wonky at times. Other than that, the product itself works fine. Rather, it's some of the management issues.
For how long have I used the solution?
We have been using Dell PowerEdge Rack Servers for approximately 15 years.
What do I think about the stability of the solution?
This is a pretty reliable product.
How are customer service and support?
Dell's support is fantastic. We've never really had any problems with them.
I would rate them an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use another similar solution prior to this one.
We are looking for some of the newer models to replace some of our older equipment. We may not have to have as many as before, because it's more efficient.
How was the initial setup?
Once we get a server, we can have it up in a day. One person can do it unless it's a heavy server. In that case, we need two people to lift it. Almost anybody on our staff can deploy this server if it's needed.
What about the implementation team?
We handle the deployment in-house.
What's my experience with pricing, setup cost, and licensing?
There are no costs in addition to the standard licensing fees.
Which other solutions did I evaluate?
When you compare this product to using a public cloud, you definitely have to pay attention to what you're doing in a public cloud. This is because you're generally using a shared server with other people and there can be problems because of this.
What other advice do I have?
We are currently working towards full automation when it comes to managing PowerEdge. It looks pretty good at this stage. It most definitely assists with the overall operations.
My advice for anybody who is considering this product is that Dell is a reliable partner. The product works well and you can't really go wrong with it. As the product changes over time, it's pretty seamless and you don't have to learn a lot of new things. After four years, it may only be slightly different.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vendor Account Manager at a comms service provider with 201-500 employees
Centralized storage solution that has minimized downtime and allowed us to solve problems remotely
Pros and Cons
- "This solution keeps us up and running and reduces downtime. PowerEdge helped us to reduce data processing time. The PowerEdge systems management frameworks enabled us to progress towards full automation."
What is our primary use case?
We use this solution for our SAP system to catalogue our sales, sales products and pricing. We also use this solution for all Microsoft applications.
How has it helped my organization?
The patches that are often released for this solution help us stay on top of our game, which is essential as we provide solutions to the government.
This solution keeps us up and running and reduces downtime. PowerEdge has helped us to reduce data processing time. The PowerEdge systems management frameworks have enabled us to progress towards full automation.
What is most valuable?
The automatic updates provided in the system have been the most valuable. The notifications that get sent out help us keep on top of making sure security patches are updated weekly.
The iDRAC commentary embedded in this solution allows our IT department to detect problems whenever and wherever they arise. They are then able to resolve these problems from a remote location 80% of the time.
This solution does everything we need to do.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution. We have 35 employees who focus primarily on sales.
How are customer service and support?
The technical support for this solution is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. The solution's deployment team that assisted are on top of their game. They are easy to contact and set it up fairly quickly.
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is competitive compared to others on the market.
What other advice do I have?
Our IT department have not had any complaints using this solution and have preferred its performance compared to what they used to use.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Assistant at Hotel 2 Fevrier
Easy to use and the documentation is good, but response time from support could be improved
Pros and Cons
- "You are provided with excellent instructions."
- "They need to improve the support, as they are not very responsive, and they don't get back to you right away."
What is most valuable?
This solution is very easy to use.
For every option, there is documentation with at least two lines of explanation.
You are provided with excellent instructions.
What needs improvement?
They need to improve the support, as they are not very responsive, and they don't get back to you right away.
For how long have I used the solution?
We have been working with Dell EMC PowerEdge Rack Servers for several years.
What do I think about the stability of the solution?
It's a stable solution and we plan to continue using it.
What do I think about the scalability of the solution?
Dell EMC PowerEdge is not very scalable. This is an area that can improve.
We have 389 users in our organization.
How are customer service and technical support?
The critical issue is when you send them an email, you will not get a reply for two or three days.
They are happy to fix your issues but they are not very responsive.
Which solution did I use previously and why did I switch?
We started when we had Windows 7 in 2012, and have now upgraded to Dell EMC.
How was the initial setup?
The initial setup is straightforward.
It took two days to complete the installation.
We have one person to maintain it.
What about the implementation team?
We had help from an integrator during our implementation. We have been using these integrators for five years.
What's my experience with pricing, setup cost, and licensing?
It's a one-time licensing fee for the device and we pay a quota per year for the support.
What other advice do I have?
We deploy both on-premises and on the cloud, but at this time we are using on-premise only because we have to get additional access to the cloud.
This is a good product. I would recommend it for small to mid-size companies, but not for large companies who manage several computers. The response time for their support could be faster.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at Mutural Trust Bank
Enables us to do remote troubleshooting
Pros and Cons
- "The initial setup is so easy."
- "As the disks and memory should be expandable, I would highlight scalability as an issue."
What is our primary use case?
I use the solution to help me with battery and memory DIMM errors.
What is most valuable?
The remote management control is a valuable feature. There is no need to connect the monitor, keyboard, or mouse. We can install our operating system and whatever else we wish. Thanks to the enterprise license which enables remote connectivity there is no need to connect. This allows us to make use as we see fit, such as that involving the operating system installation and, occasionally, the host machine, in which case we can connect to the console remotely. This allows us to do remote troubleshooting, which is a nice feature.
What needs improvement?
When it comes to battery and memory DIMM errors, it seems there is a bug. Also, the number of disks should be expandable. Many medium and large companies are using cloud-based rack servers. There should be a greater amount of CPU, memory, and hard disks. As the disks and memory should be expandable, I would highlight scalability as an issue.
For how long have I used the solution?
I am currently using Dell EMC PowerEdge Rack Servers and have been doing so over the course of the past 12 months.
What do I think about the stability of the solution?
I feel Dell EMC PowerEdge Rack Servers to be reliable solutions for rack only because this rack solutions is not applicable to other cases. It is reliable, based on the rack solution.
What do I think about the scalability of the solution?
When it comes to the rack server, the number of disks lack scalability.
How are customer service and technical support?
Dell EMC PowerEdge Rack Servers' remote support is quite good. Many a times I have opened a case and received from them a prompt response and solution.
How was the initial setup?
The initial setup is so easy. One just need establish a remote connection with the network console, allowing the applications database to be installed as desired.
What's my experience with pricing, setup cost, and licensing?
The licensing comes with a warranty.
If I wish to use the remote console, I can access it so that I may obtain the enterprise license on the server. Once two or three years have elapsed, or subsequent to getting the warranty, there is no need to get the license.
The cost goes up when taking into account the enterprise-level license.
Which other solutions did I evaluate?
I evaluated Blade in addition to the solution.
What other advice do I have?
The reason we use on-premises and not cloud is because we are talking about a bank. The financial data is not published outside.
Before I could recommend implementing the solution, I wish to describe a scenario. As mentioned, in terms of the rack server I can speak positively. However, were I to compare Dell EMC PowerEdge Rack Servers to other solutions, such as Blade, it wouldn't be helpful for this rack server only, as we are merely talking about CPU, RAM and some disks.
Owing to the scalability issue, I rate Dell EMC PowerEdge Rack Servers as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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