Dell PowerEdge Rack Servers Reviews

I chose Dell PowerEdge servers to tackle key issues in our setup. It adds extra security, aligning with our data protection goals. Gold Service support ensures reliable assistance, minimizing downtime. The smooth integration between services makes switching to Dell a confident move for our server needs. PowerEdge Rack Servers boosted our organization's flexibility without any issues. They just worked perfectly, with no negative impact. It has also boosted our IT staff's productivity. I now have more time for other tasks, and while it's hard to quantify, it saves me a few hours each week.

The product is well-rounded and has been effective in meeting our needs. The customer feedback has been positive as well.

For the next release, I would like for PowerEdge Rack Servers to be a bit more compact.

I have been working with Dell PowerEdge Rack Servers for 12 years.

The overall stability is excellent. There is almost no downtime, and the system runs smoothly. PowerEdge servers have significantly minimized production downtime for me. They run smoothly without causing any hassles, allowing me to focus on administration. Updates are infrequent, and the system operates seamlessly in the background, requiring minimal attention.

I would rate the support as a ten out of ten.

Positive

Quick customer support, especially with gold support, has been key for maximizing return on investment. In a hard disk issue, they fixed it within three hours.

In terms of pricing and licensing, it is a trade-off. If you find it expensive, you can limit access, but if the budget allows, you can expand.

Overall, I would rate Dell PowerEdge Rack Servers as a ten out of ten.

Foreign Language: (German)

Bietet reibungslose Integration, hohe Stabilität und effizienten Kundensupport

Wie hat es meiner Organisation geholfen?

Ich habe mich für Dell PowerEdge-Server entschieden, um die wichtigsten Punkte in unserer Organisation zu lösen. Sie bieten zusätzliche Sicherheit und entsprechen unseren Datenschutzanforderungen. Der Gold Service-Support gewährleistet zuverlässige Unterstützung und minimiert Ausfallzeiten. Die nahtlose Integration zwischen den Services macht den Wechsel zu Dell zu einem sicheren Schritt für unsere Serveranforderungen. Die PowerEdge Rack Server haben die Flexibilität unserer Organisation ohne Probleme erhöht. Sie haben einfach perfekt funktioniert, ohne sich negativ auszuwirken. Außerdem hat sich die Produktivität unseres IT-Personals erhöht. Ich habe jetzt mehr Zeit für andere Aufgaben, und obwohl es schwer abzuschätzen ist, habe ich dadurch ein paar Stunden in der Woche gespart.

Was ist am wertvollsten?

Das Produkt ist gut ausgestattet und hat unsere Anforderungen erfüllt. Das Kundenfeedback war ebenfalls positiv.

Was muss verbessert werden?

Für die nächste Version würde ich mir wünschen, dass die PowerEdge Rack Server etwas weniger Platz benötigen.

Wie lange habe ich die Lösung verwendet?

Ich arbeite schon seit 12 Jahren mit Dell PowerEdge Rack Servern.

Was halte ich von der Stabilität der Lösung?

Die allgemeine Stabilität ist ausgezeichnet. Es gibt fast keine Ausfallzeiten, und das System läuft reibungslos. Die PowerEdge-Server haben die Ausfallzeiten in der Produktion für mich deutlich minimiert. Sie laufen reibungslos, ohne Probleme zu verursachen, so dass ich mich auf die Verwaltung konzentrieren kann. Es werden nur selten Updates durchgeführt, und das System arbeitet nahtlos im Hintergrund und erfordert nur minimale Überwachung.

Wie sind Kundendienst und Support?

Ich würde den Support mit zehn von zehn bewerten.

Wie würden Sie den Kundenservice und -support bewerten?

Positiv

Wie hoch war unser ROI?

Der schnelle Kundensupport, insbesondere der Gold-Support, war der Schlüssel zur Erhöhung der Investitionsrentabilität. Ein Problem mit einer Festplatte wurde innerhalb von drei Stunden behoben.

Welche Erfahrungen habe ich mit den Preisen, den Einrichtungskosten und der Lizenzierung gemacht?

Was die Preise und die Lizenzierung angeht, handelt es sich um einen Kompromiss. Wenn Sie es teuer finden, können Sie den Zugang einschränken, aber falls Ihr Budget es ermöglicht, können Sie es erweitern.

Welche anderen Ratschläge habe ich?

Insgesamt würde ich die Dell PowerEdge Rack Server mit zehn von zehn Punkten bewerten.

Our primary use case of this solution is for the virtual machines for our PBX which is installed on it. We are customers of Dell EMC and I'm the telecommunication department head. 

I've never had any down time with this solution and it's very user friendly.

I'd like to see improvement with the analytics reports, they could be more useful than they currently are. 

I've been using this solution for three years. 

We haven't needed to contact technical support but we use PBX support for our servers. We're waiting to receive another four servers that we'd like to deploy. 

The initial setup was straightforward, we had consultants do this for us with a 3-person technical team and it took one day. We currently have over 100 users. 

When we were looking for a solution we also evaluated HPE ProLiant.  

I rate this solution an eight out of 10. 

We use Dell PowerEdge Rack Servers powered by Intel as production servers. In recent years, we have also used them for backup.

• They give us peace of mind; we sleep well at night. 
• The Intel Xeon processors have helped to improve performance.
• We have also seen a very small reduction in unplanned downtime.
• In addition, they have improved backups and my options to do the things I need to do, without hassle.

The solution is reliable.

The time it takes the machine to boot up, when I turn it off and on, could be quicker.

I've been using Dell rack servers since about 1995.

Support is very good if we need it. If we have any problem with the equipment, the Dell team works with us to fix everything. My experience has been that they want to solve all the problems, even if doing so takes time. They are on it until it's fixed.

Positive

We have only used Dell. We are comfortable working with Dell, the price is fine, and the Dell people are very cooperative.

Deployment is simple. Within one hour the server is up and working.

The pricing is fair enough.

We primarily use the solution for compute servers. We use them as compute servers to run our virtual machines on-load, mainly on VMware.

The R6 series has been very valuable as it's more cost-effective and it has a lot of features. Based on the requirements, we found the R6 Series would be best suited for our customers. Reliability-wise, it's also great.

PowerEdge is for handling the evolving needs of high-performance workloads, including VDI, AI, and SAP. We did run PowerEdge servers with virtual workloads, especially on VDI. We realized that SSD is necessary, especially with VMware vSphere platforms as the IO requirements are quite high.

In terms of security, there’s been no issue from our side. In terms of BIOS, it is secure and we can go and log into BIOS to change certain settings.

PowerEdge is good for energy consumption. PowerEdge Servers run on optimal voltage. Compared to other competitors or other brands, the power rating is great.

We use iDRAC for many years already. It's an item we need to buy. We’ve had no problems so far. We use it for monitoring purposes to configure SNMP and the servers.

PowerEdge analytics helped to decrease production downtime.

The data points I’d draw attention to for potential customers depend on how much the customer is going to spend. If there is a certain budget, we would plan around their budget. In terms of analytics, most of the time, our monitoring service is able to collect the data metrics already, so having PowerEdge analytics is a complement to our existing monitoring system. While it's good to have, it depends of course on the customer's budget. If their budget is small, we will take away analytics to save costs.

PowerEdge helped to reduce our customer’s data processing time. In fact, they were getting a lot of data from here, from their data processing. We also partner with some Big Data Analytics which run data points. In terms of PowerEdge, it's running fine except for certain power failures from time to time. In terms of how much they’ve reduced the data processing producing power, I don't have the metrics to comment on.

PowerEdge systems management frameworks enable us to progress towards full automation when it comes to managing PowerEdge. We find it very useful in terms of automation, the setup, and configuration, as it does offer setup and proper checks. With the servers, we just need to set our black bar and then push down the setup and configurations box into PowerEdge and we run after that.

We do encounter power supply failures from time to time, however, in terms of operations, the production uptime, the production is not affected, and the SLA is still within the stipulated time.

In the future, we hope that the noise level will be lower.

I've used the solution for quite a long while. Likely, it's been more than 10 years.

We've had no issues with scaling so far. We have been using PowerEdge for years and we are able to scale well. For networking, we need to build the network to scale, and it hasn't been a problem.

Dell support is responsive. They dispatch an engineer on-site to help us within their SLA plan. They are very good so far.

That said, we would appreciate it if the engineer came down with the parts beforehand so they can resolve hardware issues on the spot.

Positive

We deployed many series of PowerEdge for many years. We also used other vendors, including HP and Cisco among others. I would say that in terms of reliability, they are a bit better than Dell in terms of power supplies. 

The deployment time depends on the size of the setup. So far, we haven't had any problems with the setup.

We engage with vendors to do the setup as unboxing PowerEdge and mounting them onto racks. This is especially true if we are talking about hundreds of servers.

Dell can actually do everything in their staging environment, in their warehouse, before shipping everything to customers. We've been quite satisfied with Dell's level of service so far.

The product meets our requirements. Cost-wise, certain configurations in PowerEdge maybe cost a bit extra. Especially the SSD drives.

The cost will increase if we go with the rack-and-stack approach.

We are partners with Dell.

We use the R series, namely R620, 630, then after that 720, 730, and with the XD series as well. We deploy them in data centers. Inside the data centers, there are systems as well as cloud systems; typically the deployment is hybrid.

We don’t use Dell's cloud view for predictive analytics.

I can’t speak to PowerEdge's accelerated tuning in terms of helping to support demanding workloads. We have not used GPU yet.

I'd advise new users to go ahead and assess PowerEdge. Of course, companies need to get their representative to send some metrics, especially the MTBF or certain components on Dell products. We realize that the power supply may be a weak link when running high loads constantly. In terms of other components, there are no issues. 

I'd rate the solution nine out of ten.

We use this solution as a host for clusters. We use 750, 740s, and 730s.

PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments. 

We also like the iDRAC feature for monitoring system data and providing analytics. The newer iDRAC is a lot better than the older versions. 

The management features of this solution have been most useful.

We have experienced some challenges with iDRAC when upgrading firmware.

We have been using this solution for a couple of decades. 

I would rate the support for this solution a seven out of ten. 

Neutral

The initial setup was straightforward. 

Implementation was done as a combination of the vendor and our internal reps.

I would rate this solution a nine out of ten. 

We use this solution for our virtual servers.

The maintenance for this solution could be improved. 

I have been using this solution for five years. 

This is a stable solution. 

It took one hour to set up this solution. We have 20 staff members using it. 

I would rate this solution an eight out of ten. 

We use this solution for general computing and for ESX hosts for our virtual environment. 

We are a partner who sells PowerEdge to many different customers, and we also use it in our own environment. The solution can be customized based on a customer's needs and allows us to build whatever we need in our own environment at that particular moment.

The system management capabilities of PowerEdge helped increase stack productivity. The solution's accelerated GPUs helped support demanding workloads for some of our customer's environments. PowerEdge helped to reduce data processing time in our company which has made us work faster. 

iDRAC is the most valuable feature because of the ease of use and management, and everything that it provides is super useful. The security features that PowerEdge provides, including firmware threat detection is good.

We do not currently use this solution's CloudIQ functionality for predictive analytics but we would like to use it in the future.

I have used this solution for five years. 

This is a stable solution. 

This solution is scalable. The way this solution is able to scale is impressive. Depending on how you build your PowerEdge server, it can serve the lowest end of customers up to the highest, depending on what their needs are. Whatever a customer is trying to accomplish, can usually be customized for their environment.

The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get agents who take a long time to resolve your query. I would rate support for this solution a six and a half out of ten. 

The initial setup is straightforward. Deployment took one to two hours.

I would rate this solution a nine out of ten. 

We used this solution in HPCs and other workloads. It works well for some of our large customers. We plan to use this solution for artificial intelligence applications in the future. 

This solution allowed us to have all of our applications and data in one place with good agility. The solution's analytics helped to decrease production downtime by more than 60%. PowerEdge has also helped to reduce data processing and has reduced the timing for any workload.

Remote management has been one of the most valuable features. This is because it can be remotely accessed from any place.

The flexibility of card use could be improved.

I have used this solution for ten years. 

This is a stable solution. We have been using it for many years. New versions are sturdy and easy to deploy.

This is a very scalable solution. 

The support for this solution is good. 

Positive

The initial setup is straightforward. We only required one or two staff members for deployment and maintenance. 

This is a good solution that always provides a return on investment. 

This solution is very affordable. 

We evaluated IBM and a few other solutions. We use Dell for other solutions so we decided to stay with the same company.

This is a good and reliable product that can be used for all kinds of application loads.

I would rate this solution a nine out of ten.