We use PowerEdge for the virtualization of servers, and it gives us the ability to move server images on and off of the platform very quickly.
Senior Network System Engineer at a tech services company with 11-50 employees
Good performance, small footprint, flexible, and has a quick support team
Pros and Cons
- "The MX7000 gives us the most concentrated amount of compute in the smallest area possible."
- "On the MX7000 platform, they should continue to release better and faster blades."
What is our primary use case?
How has it helped my organization?
The PowerEdge Rack Servers are a go-to for handling high-performance workloads. I've had positive experiences with the amount of computing that it can provide per blade. Currently, the blade that I'm familiar with is the MX740c, which has dual processors and a total of 24 core processors. There are eight of these blades in the MX7000.
It also provides the ability for networking on the backside, which connects to the mezzanine. I currently use the MX5108, which provides four 25 gigabits-per-second connections to each blade. Each 5108 can provide you with a 100 gig uplink to your core. I currently have the MX5108 connected in two fabrics, A fabric, and B fabric. Both A fabric and B fabric are peered using a VLTI.
Then, I have the VLTI from the two blades connecting and uplinking to our distribution core. The distribution core is using a leaf spine. With that, it gives me 400 gigabits of uplink and downlink onto the chassis.
You can't have computed performance without using more power. That said, when I consider the power consumption and performance of the MX740c, depending on how much memory I install on each blade, I get the best bang for my buck. I'm not going to say that it's inexpensive or that it's sufficient. It depends on how hard I am processing, what I am running, how much memory I use, and again, what blades I purchase with the chassis. Overall, it's very flexible, and it depends on what I want to make of it.
With respect to its performance when it comes to running the latest high-demand applications, depending on my selection of hardware, it should be able to run nearly anything I would want. If I want to run Oracle servers on the PowerEdge blades, for example, then I can do that. They'll run it.
Recently, I've seen my use case migrate from the M1000 chassis to the MX7000 chassis. The improvement that I saw was increasing the uplink bandwidth from the M1000, which I was able to get a maximum of 160 gigabits a second, and now my maximum is 400 gigabits a second. I could have selected different switches, but the MX5108 is adequate to provide the uplink bandwidth that I need from the chassis.
Overall, I've seen an improvement in the network bandwidth, as well as an improvement in the speed of the blades and the processors.
The PowerEdge has also helped to reduce data processing time in the company, which makes things run better because it's faster to move data onto the blades. It is also faster when it comes to the deployment of computed images. It's hard to pinpoint how much time we have saved because it also depends on the network infrastructure that's in place. In my experience over the last couple of years, migrating from the M1000 to the MX7000 has moved the deployment of images from a few minutes to several seconds.
What is most valuable?
The MX7000 gives us the most concentrated amount of computing in the smallest area possible. It also has the ability to provide a large amount of bandwidth to the blades. This is important because it gives the user the ability to move as much data on and off of the blade platforms as quickly as possible.
The iDRAC telemetry is very useful for monitoring the system and providing analytics. You can use commands from the CLI, you can use scripting, you can use the REST interface, or you can use the point-and-click GUI. It's very flexible. I prefer using scripts because I monitor many blades and many chassis. I can script a lot of my monitoring requirements.
The accelerated GPU feature helps to support demanding workloads that we run. For instance, they provide better performance for remote desktop sessions.
The blades are hot-swappable and in a virtual environment, being able to upgrade your hardware platform easily to better and faster hardware is a benefit.
What needs improvement?
On the MX7000 platform, they should continue to release better and faster blades.
Buyer's Guide
Dell PowerEdge Rack Servers
August 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
For how long have I used the solution?
I have been working with Dell PowerEdge Rack Servers for the past couple of years.
What do I think about the stability of the solution?
Stability-wise, this product is solid. We have very little downtime.
I need to make sure that the images that are running on the blades are reliable, and it provides that. Beyond that, I'm happy with the performance.
What do I think about the scalability of the solution?
Scalability is up to the engineer. It is easily scalable depending on what native architecture you use to connect it all together.
How are customer service and support?
I have been in contact with technical support a lot. Sometimes I run into little anomalies that I need an explanation or workaround or fix for, and by bringing it to their attention, they usually get their developers on it and come back with a solution rather quickly.
I would rate the technical support a ten out of ten. We have really good Dell support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with other solutions from other vendors, and I like Dell Power Solutions. I worked with them years ago and then went to a different vendor, on a different job course, and in this particular job I've come back to Dell.
I've got to say that Dell hardware and support are very good, and I'm happy with it.
How was the initial setup?
The initial setup is straightforward. For somebody with experience with Dell products, to begin with, it's simple. It's no more complicated than deploying the M1000, which was the predecessor chassis to the MX7000.
I can deploy and network an MX7000 chassis and have all the blades loaded with ESXi within a day. I make use of a lot of my own scripts and usually, I employ a script to mount the ISO images that'll be installed on all the blades through a shell script, and then the script also reboots the blades, and the blades mount the ISO image and install VMware. All of that happens quickly.
After that, I simply put in the network parameters for the ESXi hosts, add the host to the V-center, and then they're ready to go. I already have some predetermined configurations that I use for the network blades, the MX5108s. I use those as a template for all four blades on the back of the MX7000, and simply paste them in. I can usually have all four blades configured within 30 minutes to an hour.
What's my experience with pricing, setup cost, and licensing?
The pricing is very competitive.
Which other solutions did I evaluate?
When you compare against public cloud solutions, having the compute onsite is always going to be faster. However, that really depends on how big of a pipe your institution or your data center has to the cloud. If you have more bandwidth to the cloud and back, perhaps latency will be less but I don't see how it can be faster than having the compute on site.
What other advice do I have?
This product has built-in security features, although that's up to the system engineers and network engineers to properly upgrade their firmware. They need to follow Dell's baseline release for the chassis to ensure that the firmware and software for the baseline of the blades and the network cards meet the baseline requirements. If you can match those requirements then the security will follow. It's easier to manage when you're baseline is all matched.
Overall, this is a good product but there is always room for improvement.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

VMware Specialist at Haaglanden Medisch Centrum
The new hardware, including Dell PowerEdge, has contributed to reducing unplanned production downtime
Pros and Cons
- "They are incredibly valuable because they are both user-friendly and powerful for managing hardware."
- "There is room for improvement in technical support."
What is our primary use case?
We use Dell PowerEdge for virtualization purposes, particularly with VMware.
How has it helped my organization?
The new hardware, including Dell PowerEdge, has contributed to reducing unplanned production downtime.
What is most valuable?
Dell PowerEdge Rack Servers are incredibly valuable because they are both user-friendly and powerful for managing hardware.
What needs improvement?
I am generally very satisfied with Dell PowerEdge Rack Servers. However, there is room for improvement in technical support.
For how long have I used the solution?
I have been working with Dell PowerEdge Rack Servers for five years.
What do I think about the stability of the solution?
We have not had any issues with the stability of the servers.
What do I think about the scalability of the solution?
The servers are scalable, especially in terms of adding extra disks. It is a straightforward process; if you need more storage space, you can easily scale up by adding additional disks to meet your requirements.
How are customer service and support?
Tech support is generally good, but there can be challenges, especially when dealing with support from India. Language differences can sometimes make communication difficult, but having a proficient English speaker or a good interpreter usually helps resolve issues effectively.
Which solution did I use previously and why did I switch?
My company used a mix of Dell and HP hardware before, but now we exclusively use Dell. I find Dell's servers more powerful and user-friendly for remote management.
How was the initial setup?
Deployment was relatively straightforward for us. The most labor-intensive part was the physical setup in the data center, handled by the data center team. After that, the installation of AHI was a breeze, making the overall process quite manageable.
What other advice do I have?
Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell PowerEdge Rack Servers
August 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
It system engineer at a consultancy with 11-50 employees
Capable of handling the evolving needs of high-performance workloads
Pros and Cons
- "The solution's stability is good...The solution's scalability is good."
- "Considering from a hardware perspective, some areas of concern were network cards on the models we had in our organization, which were fairly inaccessible, so we had to remove the whole motherboard and, basically, the whole system to get rid of or swap a network card."
What is our primary use case?
I use Dell PowerEdge Rack Servers in general IT infrastructure for all purposes, including virtualization and as cluster nodes with AMD's chipset drivers since there is a broad amount of cost involved for cluster nodes instead of just smart costs.
How has it helped my organization?
With Dell PowerEdge Rack Servers, my company has entered a new generation of hardware and possibilities and is happy to use them.
What is most valuable?
The most valuable features of the solution are its integration with OpenManage Enterprise, a unified management system, a management interface, and its function as a working connectivity management platform that helps with areas like deployment.
What needs improvement?
Considering from a hardware perspective, some areas of concern were network cards on the models we had in our organization, which were fairly inaccessible, so we had to remove the whole motherboard and, basically, the whole system to get rid of or swap a network card. The aforementioned aspect can be considered for improvement. Everything else in the solution seems to be completely fine.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for three or four years. My company is a customer of the product.
What do I think about the stability of the solution?
The solution's stability is good.
What do I think about the scalability of the solution?
The solution's scalability is good.
How are customer service and support?
The enterprise support provided by Dell is good, especially the support for servers, which is an area where our organization has no complaints yet. If something is broken in the solution and has to be repaired, my organization has seen that the very next day, Dell's support team has always worked on it. There are some small issues related to the support offered by Dell, but it is okay to have such small issues that need to be refined, considering there are many generations of the product released during the product development phase.
I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In our company, the introduction of Dell PowerEdge Rack Servers helps replace cluster notes primarily in the first batch and later on certain areas of our general infrastructure, like virtualization.
What was our ROI?
With the product's OpenManage Enterprise part, my company has obviously saved money and time in computing, workflows, and jobs. I am pretty sure my company has saved a lot of money and time with the use of the product.
What's my experience with pricing, setup cost, and licensing?
The solution's prices are good, especially considering what you get to use. I have no complaints with the pricing model of the solution. The licensing aspect of the solution is also fine. My organization is happy with the product's prices since the whole package deal offered by the product is more than fine in terms of pricing.
Which other solutions did I evaluate?
My company did not evaluate any other solutions available in the market against Dell PowerEdge Rack Servers since we were just involved in the phase of testing the systems out, and we were happy with the results, especially when considering the product as a benchmark against other tools. No real tests were conducted in my organization with any other product, so we decided to proceed with Dell PowerEdge Rack Servers.
What other advice do I have?
My company was not looking to address any challenges when implementing rack servers in our environment. My company needed new hardware to replace old ones, and we looked at what was available on the market and decided to have a proof of concept with the hardware provided by Dell. After my company got to test Dell's hardware, and once we were happy with it, we decided to order Dell PowerEdge Rack Servers.
Using the product's OpenManage console has certainly affected our company's IT staff's productivity, especially when working with the system management interface.
With the product, our company could save a lot of time since there's a need for only one or a single configuration to be rolled out on all of the devices.
As per my assessment, Dell PowerEdge Cyber Resilient Architecture approach to security in terms of silicon-based root of trust, signed firmware updates, user access security, and supply chain integrity is something we need in the IT industry. It's no secret that more and more cyber-attacks have been taking place, and taking precautions at a hardware level is as important as any other precautions taken.
I cannot comment on the area related to energy consumption in Dell PowerEdge Servers.
Dell PowerEdge Rack Servers can handle the evolving needs of high-performance workloads in our company since we could use the product in the cluster, especially with high performance, which has worked out fairly well. I think the product offers better scalability than what we had before, but we need to consider that it is a newer product in the market.
I don't know how the use of the product has impacted the overall flexibility of our organization's operations and business.
I think there is a lot of stuff to improve in the product. The product itself is solid, and it is genuinely good. It is a good hardware to begin with in general.
I rate the overall tool an eight to nine out of ten.
Foreign Language:(German)
Fähig, den sich entwickelnden Anforderungen von leistungsstarken Workloads gerecht zu werden.
Was ist unser Hauptanwendungsfall?
Ich verwende im Allgemeinen Dell PowerEdge Rack Server in der gesamten IT-Infrastruktur für alle Zwecke, einschließlich Virtualisierung und als Cluster-Knoten mit AMD-Chipsatztreibern, da für Cluster-Knoten im Vergleich zu einfachen Kosten erhebliche Kosten anfallen.
Inwiefern wurde meine Organisation dadurch unterstützt?
Mit den Dell PowerEdge Rack-Servern ist mein Unternehmen in eine neue Generation von Hardware und Möglichkeiten eingetreten, und ich bin froh, diese einzusetzen.
Was ist am wertvollsten?
Die wichtigsten Funktionen der Lösung sind ihre Integration mit OpenManage Enterprise, einem einheitlichen Managementsystem, einer Management-Schnittstelle und ihre Funktion als Arbeitsconnectivity-Management-Plattform, die in Bereichen wie Bereitstellung hilfreich ist.
Was muss verbessert werden?
Aus hardwaretechnischer Sicht gab es in Bezug auf einige Netzwerkkartenmodelle, die wir in unserer Organisation hatten, einige Bedenken, da sie ziemlich schwer zugänglich waren. Wir mussten das gesamte Motherboard und im Grunde das gesamte System entfernen, um eine Netzwerkkarte zu entfernen oder auszutauschen. Dieser genannte Aspekt könnte für Verbesserungen in Betracht gezogen werden. Alles andere in der Lösung scheint jedoch vollkommen in Ordnung zu sein.
Wie lange verwende ich die Lösung schon?
Ich benutze Dell PowerEdge Rack Server seit drei oder vier Jahren. Meine Firma ist Kunde dieses Produkts.
Was halte ich von der Stabilität der Lösung?
Die Stabilität der Lösung ist gut.
Was halte ich von der Skalierbarkeit der Lösung?
Die Skalierbarkeit der Lösung ist gut.
Wie funktioniert der Kundendienst und der Support?
Der Enterprise-Support von Dell ist gut, insbesondere der Support für Server, bei dem unsere Organisation bisher keine Beschwerden hat. Wenn etwas in der Lösung kaputt geht und repariert werden muss, hat meine Organisation festgestellt, dass das Support-Team von Dell immer am nächsten Tag daran gearbeitet hat. Es gibt einige kleine Probleme im Zusammenhang mit dem von Dell angebotenen Support, aber es ist in Ordnung, solche kleinen Probleme zu haben, die verfeinert werden müssen, wenn man bedenkt, dass während der Produktentwicklungsphase viele Generationen des Produkts veröffentlicht wurden.
Ich bewerte den technischen Support mit neun von zehn Punkten.
Wie bewerten Sie den Kundendienst und den Support?
Positiv
Welche Lösung habe ich zuvor verwendet und warum habe ich gewechselt?
In unserem Unternehmen erfolgt die Implementierung der Dell PowerEdge Rack Server hauptsächlich durch den Ersatz von Cluster-Knoten in der ersten Charge und später in bestimmten Bereichen unserer allgemeinen Infrastruktur, wie beispielsweise der Virtualisierung.
Wie hoch war der ROI?
Mit dem OpenManage Enterprise-Teil des Produkts hat mein Unternehmen offensichtlich Geld und Zeit in Bereichen wie Computing, Workflows und Aufgaben gespart. Ich bin ziemlich sicher, dass mein Unternehmen durch die Verwendung des Produkts eine Menge Geld und Zeit gespart hat.
Welche Erfahrungen habe ich mit den Preisen, den Einrichtungskosten und der Lizenzierung gemacht?
Die Preise der Lösung sind gut, insbesondere wenn man berücksichtigt, was man nutzen kann. Ich habe keine Beschwerden über das Preismodell der Lösung. Auch der Lizenzaspekt der Lösung ist in Ordnung. Meine Organisation ist zufrieden mit den Produktkosten, da das gesamte Paket, das vom Produkt angeboten wird, in Bezug auf die Preisgestaltung mehr als zufriedenstellend ist.
Welche anderen Lösungen habe ich geprüft?
Mein Unternehmen hat keine anderen auf dem Markt verfügbaren Lösungen gegen die Dell PowerEdge Rack Server evaluiert, da wir uns gerade in der Testphase der Systeme befanden und mit den Ergebnissen zufrieden waren, insbesondere wenn man das Produkt als Benchmark gegen andere Tools betrachtet. In meiner Organisation wurden keine echten Tests mit einem anderen Produkt durchgeführt, daher haben wir uns entschieden, mit den Dell PowerEdge Rack Servern fortzufahren.
Was kann ich sonst noch raten?
Mein Unternehmen beabsichtigte keine spezifischen Herausforderungen zu bewältigen, als wir Rack-Server in unserer Umgebung implementierten. Wir benötigten neue Hardware, um alte zu ersetzen, und schauten uns an, was auf dem Markt verfügbar war. Daraufhin entschieden wir uns für einen Machbarkeitstest mit der von Dell bereitgestellten Hardware. Nachdem mein Unternehmen die Hardware von Dell getestet und damit zufrieden war, haben wir uns entschlossen, Dell PowerEdge Rack Server zu bestellen.
Die Nutzung der OpenManage-Konsole des Produkts hat definitiv die Produktivität des IT-Personals in unserem Unternehmen beeinflusst, insbesondere bei der Arbeit mit der Systemmanagement-Schnittstelle.
Mit dem Produkt konnte unser Unternehmen viel Zeit sparen, da nur eine einzige Konfiguration auf allen Geräten ausgerollt werden muss.
Nach meiner Bewertung ist der Sicherheitsansatz der Dell PowerEdge Cyber Resilient Architecture im Hinblick auf die Silizium-basierte Vertrauenswürdigkeit, signierte Firmware-Updates, Benutzerzugriffssicherheit und Integrität der Lieferkette etwas, das wir in der IT-Branche benötigen. Es ist kein Geheimnis, dass immer mehr Cyberangriffe stattfinden, und Vorsichtsmaßnahmen auf Hardware-Ebene sind ebenso wichtig wie andere getroffene Sicherheitsmaßnahmen.
Ich kann mich nicht zu dem Bereich bezüglich des Energieverbrauchs bei den Dell PowerEdge Servern äußern.
Die Dell PowerEdge Rack Server können die sich entwickelnden Anforderungen von leistungsstarken Workloads in unserem Unternehmen bewältigen, da wir das Produkt im Cluster nutzen konnten, insbesondere mit hoher Leistung, was ziemlich gut funktioniert hat. Ich denke, das Produkt bietet eine bessere Skalierbarkeit als das, was wir zuvor hatten, aber wir müssen berücksichtigen, dass es ein neueres Produkt auf dem Markt ist.
Ich weiß nicht, wie die Verwendung des Produkts die Gesamtflexibilität der Betriebsabläufe und des Geschäfts unserer Organisation beeinflusst hat.
Ich denke, es gibt viele Dinge, die im Produkt verbessert werden könnten. Das Produkt an sich ist solide und wirklich gut. Es handelt sich generell um eine gute Hardware, um damit zu beginnen.
Ich bewerte das Tool insgesamt mit acht bis neun von zehn Punkten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a manufacturing company with 51-200 employees
We have seen a very positive performance increase
Pros and Cons
- "The fact that they came pre-installed was quite good. We didn't have to worry too much about that process... Also, the maintenance part makes it very easy to raise queries and get repairs done."
- "The rate controller interface is difficult to get to without installing additional software. It would be helpful if they had preinstalled software to make that easily accessible."
What is our primary use case?
We have two that we use as domain controllers and power servers. We're running an ERP system that is critical to the business, but the majority of our other stuff is cloud-based.
How has it helped my organization?
In comparison to what we had before, which was some older Dell equipment, the performance of the PowerEdge Rack Servers is stunning. They have improved the performance of our systems. We've been a Dell house for years and years, and replacing the older Dell equipment with these machines has given us a very positive performance increase.
We're quite a small company, so anything we can throw at any of these servers— they will just eat it for breakfast. We've had no problems with them.
We haven't had any unplanned production downtime. That is down to the quality of the Dell servers.
What is most valuable?
The fact that they came pre-installed was quite good. We didn't have to worry too much about that process.
In terms of the usage of the machines themselves, one of the most valuable features is the Hyper-V element, although that's an application on the servers.
Also, the maintenance part makes it very easy to raise queries and get repairs done.
In terms of handling the evolving needs of high-performance workloads, while I don't have anything to compare these servers against, I have no issues with the performance of our systems. They work as well as I could expect them to. They will be perfectly fine for our workloads.
What needs improvement?
The rate controller interface is difficult to get to without installing additional software. It would be helpful if they had preinstalled software to make that easily accessible.
For how long have I used the solution?
The company I'm with at the moment purchased Dell PowerEdge Rack Servers back in 2018 or 2019.
What do I think about the stability of the solution?
We've never had any outages, so the stability is perfect, or as close to perfect as you can get.
We've had the UPS kick in a couple of times and they've stayed up; they haven't died instantly. They are perfectly acceptable and I can't see any issues with them at all.
What do I think about the scalability of the solution?
We haven't really had to upscale anything on the servers, other than a bit of memory. The particular modules we have are about as high as we can go, but that's fine because we purchased them to be "high-spec'd."
How are customer service and support?
The technical support is very good. We have access to our own account manager and he will pass queries on. And on occasion, I've spoken directly to their support teams. We have been very pleased with the account management from Dell. It's been good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Dell, but older machines. We made the switch because the old kit was getting too old. It was getting to end-of-life, and we needed some performance improvements. The PowerEdge definitely gave us that.
How was the initial setup?
It did the initial setup, more or less, by itself. I did a little bit of fine-tuning here and there, but nothing drastic. It was very easy.
I was the only person involved. I was responsible for everything from physically getting the stuff in the rack to configuring it and making it live, and everything in between.
What was our ROI?
We have seen a return on investment because of the performance improvements and the fact that we have had no downtime. That's enough for us.
What's my experience with pricing, setup cost, and licensing?
It's a bit of a shock when you have to find the money, but the pricing is very competitive, so I'm happy with that.
Which other solutions did I evaluate?
I've been working with Dell for a number of years and never had any issues, so Dell was the go-to solution for me. We had a quick look at other machines in terms of pricing, and there wasn't any particular benefit in terms of pricing by going with someone else. With the history and trust I had in Dell, I went with Dell.
What other advice do I have?
One native OS security feature we use in our environment is Windows Defender, but at the same time, we are running a third-party endpoint protection solution. The native OS security features have had no negative impact. The endpoint protection is on both the clients and servers. We run vulnerability scanning regularly, and we do penetration testing, internal and external, on a regular basis.
As for public cloud servers, we did not consider them before choosing PowerEdge because we use them for internal management. We are looking at cloud solutions, but not for the core, critical servers.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior Manager of IT at a tech vendor with 5,001-10,000 employees
We utilize them heavily, 24/7, and they never stop; very reliable
Pros and Cons
- "The management portal is essential because it gives you a lot of flexibility. You don't have to be at the location to manage the server. You can power it on and off remotely or start an installation remotely. All you need to do is connect it to the network and you can do things from thousands of miles away."
- "While I wouldn't call it a problem, physically mounting the servers into the rails that come with the servers can be a challenge. They could be engineered to be a little bit easier to use. It's not that significant, we can manage it, but you need at least two people to do it together because they're a bit heavy."
What is our primary use case?
We mostly use them for managing our testing environment. They manage a different brand of blade servers, not Dell, but the Rack Servers powered by Intel are monitoring and managing the queues that run the tests. Developers are submitting tests to the system 24 hours a day, and nodes on the blade servers run the tests. Our PowerEdge servers manage the test queues.
What is most valuable?
The management portal is essential because it gives you a lot of flexibility. You don't have to be at the location to manage the server. You can power it on and off remotely or start an installation remotely. All you need to do is connect it to the network and you can do things from thousands of miles away. That is essential when working with data centers. You don't want to be there but you want to have full control remotely.
Another valuable feature is that it's a Dell and that means it's a reliable product.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers powered by Intel for the last 10 years.
What do I think about the stability of the solution?
It has performed the way that we expected it to with no technical problems. I don't recall any problems with the server itself that required us to call support or get replacement parts. It does what we expect it to do.
It's stable. It's working 24/7, 365. We don't ever stop it. We have two offices in Israel, and each has two PowerEdge Rack Servers. They're monitoring our testing environment and that environment is running 24 hours a day, so the servers are very heavily utilized.
We usually keep them for four years or stretch them to five years with a warranty extension. We wreck them and have never had to deal with any problems. The PowerEdge servers we have are the third generation that we purchased for this specific role. I'm assuming the integration team that requested these models specifically is satisfied with the outcome.
What do I think about the scalability of the solution?
We got them in a configuration that hasn't required us to make any changes in terms of scalability.
How are customer service and support?
Dell's support works. Here in Israel, Dell works with a third party that handles the contact with the customer. I don't recall if that third party handles servers, but in general, a lot of improvement is required there.
We are a corporate environment. When I call Dell support and give them my credentials or customer number, I expect the guy on the other side to understand who he is talking with. He should immediately see that I have at least 500 laptops, desktops, and more than 1,000 Dell monitors. I'm not just a private customer calling from home. I expect the service to work accordingly.
Don't ask me, "Did you reboot the machine?" or "Did you update?" We only call Dell support when we cannot solve the problems ourselves. By the time we call, we have done all the testing and all the updating. We have done everything on our side and that's when we need professional, technical support. But when we call them here in Israel, we get what seems like very consumer-oriented customer support. There is a lot of room for improvement in this area.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We had HP ProLiant in the past, but we haven't used them for quite a while. Our entire organization is using Dell for end-user machines, laptops, workstations, and desktops. The PowerEdge Rack Servers powered by Intel deliver what we need. It's easier to work with the same vendor and have a unified environment.
How was the initial setup?
While I wouldn't call it a problem, physically mounting the servers into the rails that come with the servers can be a challenge. They could be engineered to be a little bit easier to use. It's not that significant, we can manage it, but you need at least two people to do it together because they're a bit heavy. You have to slide them exactly into the rails. It's a little bit challenging, but not serious.
From unboxing it to preparing the rack and sliding the server into it, connecting everything, and powering it up, it takes about 30 minutes or so.
Integrating it into a particular environment is very simple. We set up an IP, connect it, and install a server operating system. It's a very rapid process. Within about an hour, it is up and running in the environment.
What was our ROI?
In terms of handling the evolving needs of high-performance workloads, you get your money's worth. When you buy something, you need it to perform and deliver and these servers do that. It's a very good product.
What's my experience with pricing, setup cost, and licensing?
PowerEdge pricing is equivalent to that of all the others in the market. We always try to get a better price, but I don't see any problem with the pricing and licensing of Dell's servers. It's not the case, when I compare them to other vendors, that they are extremely more expensive or that the licensing is much more complex.
Which other solutions did I evaluate?
We looked at HP and Supermicro. We went with Dell, in part, because we are a Dell shop, but price was one of the most critical aspects. We also looked at what we needed to gain from the server. When we connected all these factors, we decided that Dell was the best solution for us.
What other advice do I have?
Before you approach procurement, you should know exactly what you are looking to get out of the product. If you're looking for a reliable vendor and performance, have all your information ready first. Then check the pricing and make sure that you have the budget. It's not like buying a PC for your home. It's a professional server and it costs. You'd better have all the information beforehand, and then you can evaluate whether the purchase of a PowerEdge is suitable for your requirements.
We don't use Dell's OpenManage console. When we need to make changes that don't directly apply to the operating system but to the server itself, we only go into the iDRAC management interface and do it from there on.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Integration Engineer at a computer software company with 10,001+ employees
Good when it comes to handling high-performance workloads, and security features work great
Pros and Cons
- "I love the updates from the iDRAC, they are very nice. The installation is easy. Replacement, if something fails, is so easy and so good."
- "There are issues, of course, but not major issues. On a scale of one to 10, the stability is a nine."
What is our primary use case?
We install a lot of VMware and vSAN on the Dell PowerEdge Rack Servers powered by Intel.
How has it helped my organization?
All the customers that I have implemented PowerEdge for are very happy and like the performance. I think PowerEdge has improved the entire system where I have implemented it.
Intel's Xeon scalable processors used in PowerEdge Rack Servers have helped to improve the performance of the targeted workloads by about 20 percent, according to feedback from our customers.
What is most valuable?
- I love the updates from the iDRAC, they are very nice.
- The installation is easy.
- Replacement, if something fails, is so easy and so good.
PowerEdge Rack Servers powered by Intel are also good at handling high-performance workloads. It depends on the CPU, of course, and the type of server, but the performance is great.
In addition, all the security features work great. That is a very important part.
Dell's OpenManage console is user-friendly. You can connect to everything from Dell. It's simple. In the companies where I have implemented it, I have shown the IT staff how to use it and they are happy with it. I don't know if they use it every day, but during the implementation, it seems like it's good for them.
What needs improvement?
I don't really know where PowerEdge could be improved. I really like these servers. Even VxRail works great with them. Maybe they could change the logo to something more beautiful.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for about five years.
What do I think about the stability of the solution?
PowerEdge is very stable.
There are issues, of course, but not major issues. On a scale of one to 10, the stability is a nine.
What do I think about the scalability of the solution?
The scalability of all brands is great, and that includes Dell PowerEdge Rack Servers powered by Intel.
How are customer service and support?
I like Dell's tech support very much. Not just for PowerEdge Rack servers but for all of Dell's products, if I have issues, the online support answers and gives solutions very quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
It normally takes one day to integrate PowerEdge.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Teamleitung Technical Sales at a tech services company with 51-200 employees
Efficient and adaptable server solution that offers robust performance, scalability and reliability
Pros and Cons
- "The standout feature is the remote control accessibility, which allows our team to access and manage the servers locally or remotely."
- "There might be room for improvement in terms of efficiency, particularly with PowerEdge servers."
What is our primary use case?
We continuously expand our data center infrastructure with Dell PowerEdge Servers, deploying virtualization platforms across multiple data centers. As our computing needs grow, we consistently require additional compute resources, leading to ongoing expansion efforts. Each month sees the addition of new PowerEdge Servers to accommodate our evolving requirements.
How has it helped my organization?
The most significant benefit we've experienced is the simplicity of working with a single vendor. This streamlined approach has greatly improved our service level experience. Whenever there's an issue, we can quickly reach out to them and receive prompt replacements or support. With ProSupport, the reliability and responsiveness of Dell's support services are truly impressive. We have peace of mind knowing that our technical needs will be addressed swiftly, often with next-day solutions.
Efficiency and power consumption have seen improvements in the last generation of servers. However, it's important to note that these aspects are largely comparable across vendors when utilizing the same hardware components.
The cyber-resilient architecture is a crucial feature, particularly for security purposes. Its inclusion provides reassurance for us as hosts, allowing us to confidently communicate to our customers that we employ this advanced technology in our data centers. This enhances our credibility and serves as a point of trust when engaging with our clients.
PowerEdge Servers have significantly reduced unplanned production data shutdowns, particularly compared to our previous experience with Dell, when we encountered frequent shutdowns due to hardware malfunctions, but with PowerEdge, downtime has been consistently minimal for the past five years. This improvement has greatly benefited both us and our customers, as it allows us to provide services with much better SLAs.
The adoption of the OpenManage Console has impacted our productivity positively as we are currently in the process of rolling it out for our servers.
What is most valuable?
The standout feature is the remote control accessibility, which allows our team to access and manage the servers locally or remotely. We primarily utilize these servers for virtualization, running VMware to consolidate them into a large data center. This setup perfectly aligns with our specific requirements, and our technical team thoroughly enjoys working with it. We've experienced fewer issues compared to previous hardware solutions from other providers. With PowerEdge servers, our stability has significantly improved.
What needs improvement?
There might be room for improvement in terms of efficiency, particularly with PowerEdge servers. However, it's worth noting that this issue isn't unique to Dell but rather a general concern across the industry.
For how long have I used the solution?
We have been using it for almost twenty years.
What do I think about the stability of the solution?
Stability is paramount, and it's the feedback we consistently receive from our technicians. When we seek their advice on hardware selection for various solutions, they consistently recommend Dell without hesitation.
What do I think about the scalability of the solution?
Scalability is a strong suit, particularly for our high-demand usage scenarios. We leverage storage virtualization with VMware installation, initially setting up nodes with lower capacity. As our needs grow, we can easily expand storage by adding more nodes or increasing capacity. This scalability extends to our infrastructure, allowing for flexible expansion and adaptation as required.
How are customer service and support?
In general, it's common to encounter issues, especially during late hours when support might not be readily available. However, we haven't faced significant problems with our PowerEdge servers. Any challenges we've encountered are more often related to client devices, such as laptops from Dell. When it comes to server support, our experience has been excellent, almost rating it a perfect ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
When comparing Dell PowerEdge servers and services to other options on the market, it's challenging for us to provide a comprehensive evaluation because the majority of our servers in the data center are Dell. Therefore, our main frame of reference is Dell versus alternative solutions. According to feedback from our technicians, Dell is typically preferred over other brands like Dell due to its perceived stability. This comparison is primarily focused on hardware solutions rather than support services.
How was the initial setup?
Deploying Dell PowerEdge servers is straightforward and efficient. It saves us a significant amount of time since it's mostly plug-and-play, with minimal setup required. Our technicians have become accustomed to the process, with approximately fifty percent of the time previously spent on setup now being saved. As we continue to set up numerous Dell servers, we find the process consistently easy and reliable, with no major changes in the setup procedure.
What about the implementation team?
Our primary deployment model for PowerEdge servers revolves around virtualization. While we do have some servers deployed on-premises, the majority are situated in the data center, serving as the backbone for our virtualization solution.
What's my experience with pricing, setup cost, and licensing?
We have a strong agreement in place with our parent company, that typically ensures favorable pricing terms for us, although occasionally we may need to negotiate with Dell representatives for further discounts to provide competitive pricing to our customers.
What other advice do I have?
In our business, we prioritize scalability over a plethora of features. Having identical servers across our infrastructure simplifies support and enhances technician familiarity. This uniformity streamlines processes, making it easier for our team to understand and manage the systems efficiently. Additionally, in our design and digital systems development, we lean towards utilizing Dell for its robust support and scalability, ensuring our solutions can easily scale as needed. Overall, I would rate it nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Chief Executive Officer at a cloud solution provider with 1-10 employees
Enables exceptional stability, scalability, and ease of deployment, supported by reliable tech support and energy-efficient design
Pros and Cons
- "The enduring stability and longevity offered by Dell PowerEdge Rack Servers stand out as their most invaluable features."
- "The pricing structure could be improved."
What is our primary use case?
We use it in the media industry.
How has it helped my organization?
Our customers have numerous benefits, including an array of features such as RAM quantity, CPU power, and storage capacity.
Our energy consumption was quite high five years ago when we were a service provider. Today, over the last two generations, our power consumption has decreased significantly. This reduction is highly beneficial for our operations.
The flexibility is commendable. Whenever we need to perform any task on our records or servers, the process is smooth and swift. In the twenty years of using Dell, we haven't encountered any troubles, problems, or issues, which speaks volumes about the reliability of their products.
What is most valuable?
The enduring stability and longevity offered by Dell PowerEdge Rack Servers stand out as their most invaluable feature. These qualities enable organizations to deploy and utilize the same server model for extended periods, bolstered by Dell's steadfast guarantee.
What needs improvement?
The pricing structure could be improved.
For how long have I used the solution?
I have been using it for over ten years.
What do I think about the stability of the solution?
Stability is excellent overall. We've encountered only one issue, which pertained to a SAN rather than a server. This occurred due to a peak in energy, affecting the controller within the rack. Nonetheless, stability remains consistent for our servers.
What do I think about the scalability of the solution?
Scalability is truly excellent, as we can start with a certain number of memory units, and when a customer requests additional memory or space, we can easily upgrade. This process is fast and straightforward, making it highly beneficial.
How are customer service and support?
We've relied on tech support for at least twenty years, and every time we've reached out, we've received swift and effective solutions. I would rate it nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The advantage of Dell over other vendors lies in the fact that over the course of twenty years, we've consistently opted for solutions that include mission-critical assistance. However, we've only needed to utilize this assistance twice in two decades. This demonstrates the exceptional quality of Dell's hardware, which has been thoroughly tested and proven reliable—an essential feature and service for us.
What about the implementation team?
Deploying was simple. We were assigned directly to the data center. As consultants, we began by working directly in the rack. We initiated the installation process, starting with the hypervisor, and everything proceeded smoothly.
What's my experience with pricing, setup cost, and licensing?
Twenty years ago, we used to purchase directly from Dell. However, they later decided to sell only through partners in Italy. Consequently, when we transitioned to buying from partners, we also became partners ourselves. At present, the pricing seems a bit high for us. While we manage to procure products through competitive bidding, the list pricing remains challenging for us. This difficulty primarily arises when selling to customers, especially medium-sized ones requiring only two or three servers.
What other advice do I have?
Overall, I would rate it nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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Updated: August 2025
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