We buy the servers without an OS and use Linux and open-source options with it. As we are a web hosting company, these servers primarily serve our customers by hosting their Websites, VPS, Emails, Domains, and other services. We also use them for our own infrastructure and our products.
Head of the infrastructure at Hostinger
Powerful And Reliable With Good Warranties
Pros and Cons
- "It has helped us reduce unplanned downtime by 20% to 30%."
- "The response time could be better."
What is our primary use case?
What is most valuable?
We're a global web hosting company with data centers throughout the world, so we need lots of powerful, reliable, and efficient servers. That’s what Dell PowerEdge servers are. We've been using them for many years and trust the product.
It has good quality control, and some of my colleagues were able to see this first-hand during a visit to the Dell factory.
We received good demo equipment that helped us pick the best solutions for our business. Plus, we can choose optimal setups and configurations that best fit the needs of our web, cloud, and virtual private server hosting clients.
The servers always arrive with the latest firmware and are very good at handling high-performance workloads. They meet our ever-growing needs, including those associated with AI.
The pricing is very flexible, and the commitment to delivery and working with partners is excellent.
Dell offers us good warranties and is very good at delivering on them when necessary.
In terms of energy consumption, PowerEdge servers are okay. We do find Dell servers to be more efficient than others; however, it depends on the CPU usage and workload. Our newest processors are more power-efficient, and NVMe SSD disc drives help save even more energy. User-friendly OpenManage console helps us efficiently manage the lifecycle of PowerEdge servers. However, we are not using it at full scale.
The servers are easy to set up, and we use a variety of server security features in our current environment. An important advantage is that we can make OS patches and hotfixes without a reboot.
What needs improvement?
We are quite satisfied with our latest configurations. We don't have big complaints at the moment.
The response time could be better. Everyone is very busy nowadays. It's important to get issues resolved fast.
For how long have I used the solution?
We've used the solution for around three and four years.
Buyer's Guide
Dell PowerEdge Rack Servers
August 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is very good. I'd rate stability nine out of ten.
Dell PowerEdge servers improved our IT infrastructure. We have fewer failures and good warranties, and by keeping everything up to date and patched, we reduced unplanned downtime by 20% to 30%. We've also noticed that these servers are 20% more powerful than similar configurations.
What do I think about the scalability of the solution?
As the fastest-growing web hosting company with over 2.5 million clients worldwide, scalability is crucial for us. Dell server scalability is good. If we need more capacity, we just buy more servers. The most recent example is our purchase of 800 Dell servers.
How are customer service and support?
Dell offers helpful technical support, including help and guidance when we have new server configurations.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've been on the market for 20 years and tested a lot of the competition. We've used at least three different vendors before Dell.
How was the initial setup?
The initial setup is straightforward.
First, we need to ship our servers to a remote location. However, for racking and installing operating systems, et cetera, it takes about one hour.
What was our ROI?
The ROI is good. I can’t give the exact numbers, but in terms of outcomes, it is profitable.
What's my experience with pricing, setup cost, and licensing?
While pricing is very important, it's not all about the cost. With Dell, we have fewer issues, and updating processes are faster—which makes it worth the cost.
Overall, the solution is fairly priced and cost-effective. The overall pricing is moderate.
Which other solutions did I evaluate?
We have considered a public cloud server before choosing Dell.
What other advice do I have?
We are Dell partners and customers.
I'd advise potential users to try Dell. I would recommend the solution.
I'd rate the solution ten out of ten. I'm quite satisfied with how everything is going. We do not have any complaints.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner

Consultant at ACES BV
Provides the flexibility and manageability necessary to streamline IT operations
What is our primary use case?
We use Dell PowerEdge Rack Servers for our office automation and our VDI needs. It offers a robust and reliable solution that can scale with our business requirements while providing the flexibility and manageability necessary to streamline IT operations.
How has it helped my organization?
As a customer, we find that these servers offer excellent durability and require minimal maintenance over time. They deliver strong performance, backed by reliable support services. The ability to control the servers remotely through the rack interface is particularly valuable, as it eliminates the need for onsite visits or physical access. All that's required is the password, providing full access to manage the servers efficiently without any additional hassle.
The server energy consumption has shown significant improvement. Looking back about a decade, energy efficiency wasn't a major concern, leading to higher consumption levels. However, there's been a noticeable decrease in power consumption in recent years, resulting in a smaller environmental footprint. This reduction in power usage is largely attributed to the servers becoming more compact, requiring less power overall.
Addressing the evolving demands of high-performance workloads requires a versatile range of server options. By conducting a thorough assessment of our requirements and performance expectations, we identify the most suitable model from the diverse array of choices available. This process ensures that we select a server that aligns closely with our specific needs. With such a broad spectrum of products to choose from, there is consistently a model that fits our requirements effectively.
It significantly reduces unplanned production downtime. In our entirely virtualized environment, we can seamlessly place one server into maintenance mode, conduct complete hardware and software upgrades, and then transition to the next server. While the software solutions provided with virtualization products play a key role in this process, Dell servers also contribute to this uptime reliability. Remarkably, we have experienced no downtime whatsoever in the past five years.
What is most valuable?
The combination with the OpenManage, along with the ease of installation, configuration, and maintenance, is the most valuable aspect for me.
What needs improvement?
There have been certain environmental concerns, but they don't pose a significant issue for me as my focus is on maximizing performance, especially in providing a fast API environment for both my customers and myself. Larger customers might benefit from servers that strike a better balance between performance and environmental considerations.
For how long have I used the solution?
We have been working with it for approximately twenty years.
Which solution did I use previously and why did I switch?
When comparing Dell's PowerEdge Rack Servers with competitors like HP's Proliant servers, as a Dell partner, we have experience with both brands and their respective services. In our assessment, Dell outperforms HP in several key areas, notably in terms of support and ease of maintenance. While HP offers OneView for server management, which some find easier to use than Dell's OpenManage, this might be a subjective opinion. Overall, Dell's PowerEdge servers excel in delivering superior support and streamlined maintenance processes compared to HP's Proliant servers.
What about the implementation team?
Deployment typically takes around one hour.
What was our ROI?
We have noticed a return on investment.
What's my experience with pricing, setup cost, and licensing?
The pricing is considered fair.
What other advice do I have?
Overall, I would rate it nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell PowerEdge Rack Servers
August 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Chef de project IT at Messer France
A strong and reliable solution that is easy to use and provides excellent technical support
Pros and Cons
- "The solution is very strong and reliable."
- "The vendor must provide cheaper versions of the tool for smaller use cases."
What is our primary use case?
The product is used for virtualization. I work for a gas company. We have a lot of locations in France. We use some applications to pilot the process of making gases. In each location, we use Dell PowerEdge to implement and supervise the process of gas production and processing.
What is most valuable?
The solution is very strong and reliable. The capacity is very good. Whenever I want to add an application server in a production location, I choose Dell PowerEdge. The solution is simple to manage. The maintenance and support are really good. It is easy to use. We did not face any big problems that we couldn’t resolve.
What needs improvement?
The solution’s sales policies must be changed. Sometimes, we need the tool for a small use case. The vendor must provide cheaper versions of the tool for smaller use cases.
For how long have I used the solution?
I have been using the solution since 2015.
What do I think about the stability of the solution?
The tool is stable compared to other products.
How are customer service and support?
The support is really good. The support team is reliable. Compared to HPE, Dell's support is better. The support contracts of Dell are very clear. The communication we have with the salespeople is also very clear. The support team is quick. When we have a problem, we can find a solution quickly. We do not have to wait or send multiple emails to explain our problems.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using other servers before. However, there were long delays in deliveries. We use Microsoft’s operating system. I choose Dell PowerEdge Rack Servers because its compatibility with Microsoft is really good. We can use it with other operating systems, too. We also use HPE's servers.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. We buy it for three years but use it for five years by extending the guarantee. We have been using it for ten years. It makes it past the depreciation value for a long time. We have to buy new servers every five years. If we need two servers, we buy one, use it for five years, and replace it with a new one. We are using it economically.
What other advice do I have?
We provide products to beverage companies. We also provide medical gases to hospitals. In my company, we are not managing energy. We have a special team with many people who manage energy. We are buying energy. We need to do all the things that are needed to keep the production safe. Energy is not our focus. I have never thought about energy conservation in three years.
We use MPLS and SD-WAN. We have a private network for all our locations. The PowerEdge connects our VLAN and the users’ VLAN. When we want control of our servers, we can take the control directly. If we want to see whether the equipment is working well, we can take control of the switch that communicates to the server.
We have a special VLAN. It’s an administrative VLAN. Only IT persons like me have access to the VLAN. The access is quick and easy because of Dell PowerEdge. The implementation is simple. We use it every time and do not have a problem with it.
We don't use many other servers. We do not have problems with switching Dell PowerEdge on and off. It is really simple for our technicians. The tool has helped us reduce unplanned production downtime. In all our racks, we have an inverter. We have a program to notify the server to back up and shut down cleanly.
When there is a downtime, we only check whether the processing is fine. We have not had any problem with it for many years. It works well. We can do everything we want to do with the tool. When we chose other servers, we faced problems within a year. Dell PowerEdge is a good solution. We have been using it for a long time. The vendor must provide servers for smaller use cases.
Overall, I rate the solution an eight out of ten.
Foreign Language:(French)
Une Solution Robuste Et Fiable Qui Est Facile À Utiliser Et Qui Offre Un Excellent Support Technique
Quel est notre cas d’utilisation principal?
Nous nous servons de ces produits pour de la virtualisation. Je travaille pour une compagnie de gaz. Nous avons beaucoup de sites en France. Nous utilisons certaines des applications pour tester le processus de fabrication de gaz. Sur chaque site, nous utilisons des Dell PowerEdge pour implémenter et surveiller le processus de production et de transformation des gaz.
Qu’est-ce qui est le plus utile?
Cette solution est très robuste et fiable. La capacité est très bonne. Chaque fois que je veux ajouter un serveur d’application sur un site de production, je choisis Dell PowerEdge. Cette solution est simple à gérer. La maintenance et le support sont vraiment très bons. C’est facile à utiliser. Nous n’avons pas rencontré de gros problèmes que nous ne pouvons pas résoudre.
Qu’est-ce qui peut être amélioré?
La politique de vente de cette solution devrait être changée. Nous avons parfois besoin de cet outil pour un cas d’utilisation à petite échelle. Le fournisseur devrait pouvoir proposer des versions de cet outil moins chères pour des cas d’utilisation à petite échelle.
Depuis combien de temps j’utilise cette solution?
J’utilise cette solution depuis 2015.
Quelles sont mes impressions sur la stabilité de cette solution?
Cet outil est stable par rapport à d'autres produits.
Comment sont le service clients et le support?
Le support est vraiment très bon. L'équipe de support est fiable. Par rapport à HPE, le support de Dell est meilleur. Les contrats de support de Dell sont très clairs. La communication qu’on a avec les commerciaux est également très claire. L'équipe support est rapide. Quand nous avons un problème, nous pouvons trouver une solution rapidement. Nous ne devons pas attendre, ni envoyer plusieurs courriels, pour expliquer nos problèmes.
Comment évalueriez-vous le service client et le support?
Positivement.
Quelle solution ai-je utilisé auparavant et pourquoi ai-je changé?
On utilisait d’autres serveurs avant. Par contre, on avait de gros délais de livraison. On utilise le logiciel d’exploitation de Microsoft. Je choisis les serveurs Dell PowerEdge Rack parce que leur compatibilité avec Microsoft est vraiment bonne. On peut s’en servir avec d’autres systèmes d’exploitation. On utilise également des serveurs HPE.
Quelle est mon expérience avec les tarifs, les coûts d’installation et du licensing?
Cette solution est chère. Nous l'achetons pour trois ans mais nous l'utilisons pendant cinq ans en allongeant la garantie. Nous l'utilisons depuis dix ans. Cela dépasse sa valeur d’amortissement de beaucoup de temps. Nous devons acheter des serveurs tous les cinq ans. Si nous avons besoin de deux serveurs, nous en achetons un et on s’en sert pendant cinq ans et puis, nous le remplissons avec un nouveau. Nous nous en servons de manière économique.
Quels autres conseils avez-vous?
Nous fournissons des produits à des compagnies de boissons. Nous fournissons également des gaz à usage médical aux hôpitaux. Dans ma société, nous ne gérons pas l'énergie. Nous avons une équipe spécialisée composée de plusieurs personnes et qui gère l'énergie. Nous achetons de l'énergie. Nous devons faire toutes les choses nécessaires à la sécurité de la production. L'énergie n’est pas notre priorité. Je n’ai accordé aucune pensée à l'économie d'énergie en trois ans.
Nous utilisons des MPLS et des SD-WAN. Nous avons un réseau privé pour tous nos sites. Les PowerEdge sont connectés sur notre VLAN et le VLAN des utilisateurs. Lorsque nous avons besoin de contrôler nos serveurs, nous pouvons directement prendre le contrôle. Si nous voulons vérifier que l'équipement fonctionne bien, nous pouvons prendre le contrôle de la commande qui communique avec le serveur.
Nous avons un VLAN spécial. C’est un VLAN administratif. Seul le personnel informatique, comme moi, ont accès à ce VLAN. L'accès est rapide et facile grâce au Dell PowerEdge. L'implémentation est simple. On l’utilise à chaque fois et nous n’avons aucun souci avec.
Nous n'utilisons pas beaucoup d’autres serveurs. Nous n’avons aucun problème à allumer ou éteindre les Dell PowerEdge. C’est vraiment simple pour nos techniciens. Cet outil nous a aidés à réduire les temps d'arrêts de production imprévus. Nous avons un inverseur dans tous nos racks. Nous avons un programme qui alerte le serveur pour tout sauvegarder et s'éteindre proprement.
Lorsqu’il y a un temps d'arrêt, nous vérifions seulement si le traitement fonctionne bien. Nous n’avons pas eu de problème avec ça depuis plusieurs années. Cela fonctionne bien. On peut faire tout ce que l’on veut avec cet outil. Lorsque nous choisissons d’autres serveurs, nous avons des problèmes la même année. Dell PowerEdge est une bonne solution. Nous nous en servons depuis très longtemps. Le fournisseur devrait fournir des serveurs pour des cas d’utilisation à petite échelle.
Globalement, je donne une note de huit sur dix pour cette solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Alliance at a tech vendor with 51-200 employees
Extraordinary accessibility, cost-effective, and perfect support
Pros and Cons
- "The user interface is very simple, and the support team is always happy to answer any questions we have. They are very easy to contact."
- "The price is very high."
What is our primary use case?
We are using Dell PowerEdge Rack Servers for the data storage of applications.
Before implementing Dell PowerEdge Rack Servers, we had many servers. Thanks to the implementation of these servers, we now have all the servers concentrated in one solution.
How has it helped my organization?
We had multiple solutions that did the same job, and thanks to this solution, I now only have to use one solution. It not only improves our space; it is also much less expensive for our company.
Dell PowerEdge Rack Servers have the PowerEdge Cyber Resilient Architecture approach to security. It is the most important thing for our company. It is not an option for us to continue working without this execution modality.
Dell PowerEdge Rack Servers are very sustainable in terms of energy consumption. If I have many applications and solutions, the consumption will be high, but if I work with only one, the consumption level will be better.
Dell PowerEdge Rack Servers are good for handling the evolving needs of high-performance workloads. All the data I work with is very heavy. We use PowerEdge servers because they can handle the data without any problem. This is very reassuring.
For us, the issue of electricity pollution is very important. This system is perfect for us in terms of sustainability.
Using PowerEdge Rack Servers has not much affected the overall flexibility of our operations or business. For us, it has always been very important to have a fast response time to keep our customers satisfied, even before we implemented the servers. That is why it has not impacted our flexibility much.
What is most valuable?
The user interface is very simple, and the support team is always happy to answer any questions we have. They are very easy to contact.
Whenever I have worked with Dell, I have felt a lot of simplification.
What needs improvement?
The price is very high.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for two years.
What do I think about the stability of the solution?
Dell PowerEdge Rack Servers are very stable.
What do I think about the scalability of the solution?
At the moment, I do not know. Next year, we are planning to invest more in these servers, and I guess this is a good sign about its scalability.
How are customer service and support?
Their support is perfect. There are never problems communicating with them. If you have any questions, you can contact them very quickly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using another solution previously.
How was the initial setup?
I was not involved in its implementation. It was my team that was involved. What I know is that it was very easy to implement.
In terms of implementation strategy, we spoke with Dell and our specialists, and everything was very easy.
We have a hybrid cloud. We use Microsoft as the cloud provider. Dell PowerEdge Rack Servers are currently being used only in our department.
What was our ROI?
The biggest ROI is time in terms of the time it takes you to access each application and upload data. It would be difficult if there were different solutions.
Its accessibility is extraordinary.
What's my experience with pricing, setup cost, and licensing?
They are a little expensive, but in the end, with everything they provide you, the solution is perfect.
Which other solutions did I evaluate?
We did not evaluate other solutions.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers an eight out of ten.
Foreign Language:(Spanish)
Accesibilidad extraordinaria, rentabilidad y soporte perfecto
¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?
He estado usando servidores en rack Dell PowerEdge durante dos años.
¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).
Estamos utilizando servidores en rack Dell PowerEdge para el almacenamiento de datos de aplicaciones.
Antes de implementar los servidores en rack Dell PowerEdge, teníamos muchos servidores. Gracias a la implementación de estos servidores ahora tenemos todos los servidores concentrados en una sola solución.
Comparta cómo los servidores en rack Dell PowerEdge han mejorado su infraestructura de TI. Si no fue así, explique por qué.
Teníamos varias soluciones que hacían el mismo trabajo y gracias a esta solución, ahora solo tengo que usar una solución. No sólo mejora nuestro espacio; también es mucho menos costoso para nuestra empresa.
Los servidores en rack Dell PowerEdge tienen el enfoque de seguridad PowerEdge Cyber Resilient Architecture. Es lo más importante para nuestra empresa. No es una opción para nosotros seguir trabajando sin esta modalidad de ejecución.
Los servidores en rack Dell PowerEdge son muy sostenibles en términos de consumo de energía. Si tengo muchas aplicaciones y soluciones el consumo será alto, pero si trabajo con una sola el nivel de consumo será mejor.
Los servidores en rack Dell PowerEdge son buenos para manejar las necesidades cambiantes de las cargas de trabajo de alto rendimiento. Todos los datos con los que trabajo son muy pesados. Usamos servidores PowerEdge porque pueden manejar los datos sin ningún problema. Esto es muy tranquilizador.
Para nosotros la cuestión de la contaminación eléctrica es muy importante. Este sistema es perfecto para nosotros en términos de sostenibilidad.
El uso de servidores en rack PowerEdge no ha afectado mucho la flexibilidad general de nuestras operaciones o negocios. Para nosotros siempre ha sido muy importante tener un tiempo de respuesta rápido para mantener satisfechos a nuestros clientes, incluso antes de implementar los servidores y por esta razón no ha afectado mucho a nuestra flexibilidad.
¿Qué características le han parecido más valiosas y por qué?
La interfaz de usuario es muy sencilla y el equipo de soporte siempre está dispuesto a responder cualquier pregunta que tengamos. Son muy fáciles de contactar.
Siempre que he trabajado con Dell, he sentido mucha simplificación.
¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?
El precio es muy alto.
¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?
Estábamos usando otra solución anteriormente.
Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?
No evaluamos otras soluciones.
¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?
Son un poco caros, pero al final con todo lo que te aportan la solución es perfecta.
¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?
Por el momento no lo sé. El año que viene, planeamos invertir más en estos servidores y creo que esto es una buena señal sobre su escalabilidad.
¿Cuáles son sus impresiones sobre la estabilidad de esta solución?
Los servidores en rack Dell PowerEdge son muy estables.
¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?
El mayor retorno de la inversión es el tiempo en términos del tiempo que lleva acceder a cada aplicación y cargar datos. Sería difícil si no fuera una sola solución sino diferentes soluciones.
Su accesibilidad es extraordinaria.
¿La configuración inicial fue sencilla o compleja y de qué manera?
No participé en su implementación. Fue mi equipo el que estuvo involucrado. Lo que sé es que fue muy fácil de implementar.
En cuanto a la estrategia de implementación, hablamos con Dell y nuestros especialistas y todo fue muy fácil.
Tenemos una nube híbrida. Utilizamos Microsoft como proveedor de la nube. Actualmente, los servidores en rack Dell PowerEdge se utilizan únicamente en nuestro departamento.
Cuéntanos tu experiencia con el servicio y soporte al cliente.
Su soporte es perfecto. Nunca hay problemas para comunicarse con ellos. Si tienes alguna pregunta, puedes contactarlos rápidamente.
¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?
8
En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.
Calificaría los servidores en rack Dell PowerEdge con un ocho de diez.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer.
Leiter interne IT und Rechenzentrum at a media company
Helps to enhance operational consistency and reliability of our applications
Pros and Cons
- "What truly impresses me about Dell PowerEdge Rack Servers is their unwavering commitment to customer service, providing great assistance throughout the entire product lifecycle."
- "I would like enhanced latitude in the machine assembly process."
What is our primary use case?
To ensure the continued success of our clientele, we leverage the robust capabilities of Dell PowerEdge Rack Servers within the confines of our data center.
The straightforward implementation of firmware updates on servers can often prove to be an elusive objective. Recognizing this arduous challenge, we opted to incorporate Dell PowerEdge Rack Servers into our infrastructure, thereby facilitating a more streamlined and efficient process.
How has it helped my organization?
Dell PowerEdge Rack Servers have demonstrably bolstered the operational consistency and reliability of our applications, thereby enhancing the user experience for our esteemed clientele.
Given our exclusive reliance on Dell servers, conducting a direct comparison of energy consumption across different vendors proves to be a rather intricate endeavor. Nevertheless, I am confident that the power usage falls within a range deemed satisfactory for our operational requirements.
We leverage these server systems for an extended period of time, a practice that demonstrably contributes favorably to the principles of environmental sustainability.
Dell PowerEdge servers have demonstrably curtailed the incidence of production downtime, the precise extent of which remains challenging to quantify. Nevertheless, a marked decline in service outages and a concomitant upswing in availability periods are irrefutable indicators of this positive development.
The OpenManage Console serves as a streamlined nexus, consolidating a multitude of functionalities within a singular, intuitive interface. This holistic design fosters an enhanced level of productivity amongst IT personnel by eliminating the need to navigate through a maze of disparate applications.
Dell PowerEdge servers have contributed to the overall flexibility of our operations. This translates to relatively short delivery times, which is a significant advantage. We can quickly acquire new servers without facing lengthy lead times.
What is most valuable?
What truly impresses me about Dell PowerEdge Rack Servers is their unwavering commitment to customer service, providing great assistance throughout the entire product lifecycle. This unparalleled level of support extends for an extended duration, ensuring that our servers remain reliable and secure for years to come. Furthermore, the exceptional quality of these servers is evident in their engineering and robust construction, guaranteeing peak performance and unwavering stability even under the most demanding workloads.
What needs improvement?
I would like enhanced latitude in the machine assembly process. The current constraints, limiting configurations to a select few, often lack inherent rationality. This rigidity makes it challenging to construct servers that are meticulously calibrated to specific requirements. Ideally, we should strive for a system that allows for the bespoke tailoring of servers, ensuring perfect alignment with each unique need.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for 15 years.
What do I think about the stability of the solution?
While Dell PowerEdge Rack Servers have generally garnered a stellar reputation for their reliability and performance, we did encounter a recent hiccup on one of our machines. Thankfully, a dedicated support case was promptly established to address the issue. It turned out to be a faulty component, which was swiftly replaced, and the machine was soon humming along once more. All in all, our experiences with these servers have been overwhelmingly positive, with this singular incident serving as a minor bump in the road.
What do I think about the scalability of the solution?
The servers are provisioned with their core hardware components at the time of acquisition. In most cases, further augmentation isn't particularly rational, although it is feasible to add supplementary memory or storage devices in exceptional circumstances. While this approach generally proves acceptable, it can present challenges in situations where the servers haven't been outfitted with the potential for future expansion. For instance, if a server is only equipped with a single processor, installing a second one later on is an impossibility. While this might seem suboptimal, it does offer the advantage of being cost-effective. After all, there's no need to construct the entire infrastructure if only a portion of it will be utilized.
How are customer service and support?
While previously the realm of technical assistance left much to be desired, with technicians rarely dispatched and resolutions often left frustratingly in our own hands involving the mere shipment of parts or miscellaneous supplies, a remarkable change has taken place. The current landscape of Dell support stands in stark contrast, characterized by the prompt arrival of technicians armed with the requisite materials or their express pre-delivery and a demonstrably high level of ongoing machine support, exceeding even our most exacting expectations.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, our server infrastructure relied on a patchwork of machines, cobbled together from various components and specifications. These solutions, while valiant efforts in their own right, often fell short in terms of reliability and consistency. Seeking a more robust and standardized approach, we migrated to Dell PowerEdge Rack Servers, enticed by their reputation for superior quality and comprehensive warranty programs.
How was the initial setup?
The initial deployment has been occasionally straightforward, but we have also come across instances where machines brought about challenging difficulties that were difficult to pinpoint. In the majority of situations, it's positive, but not consistently.
Given the confines of our restricted IT infrastructure, we opted for a meticulous, hands-on approach to server deployment, manually installing each one within its own designated space.
What about the implementation team?
At the outset, our implementation lacked external assistance. However, we have now brought on board LSK Storage, a value-added reseller, to superintend a wider range of tasks, as we no longer shoulder the entire burden ourselves. Our interactions with them have been exceptionally positive, exceeding our expectations. Indeed, continued collaboration would not be on the table if their performance had been anything less than stellar.
What's my experience with pricing, setup cost, and licensing?
The cost structure associated with Dell PowerEdge Rack Servers presents itself as a potential point of contention for budget-conscious consumers, as it could be more strategically positioned to compete within the broader marketplace. Additionally, the degree of configurability offered by these server solutions might warrant further scrutiny, as it may not invariably align with the precise requirements of every individual user or organization.
Which other solutions did I evaluate?
During our evaluation process, we meticulously assessed a diverse range of server solutions offered by multiple manufacturers. Ultimately, Dell emerged as the frontrunner due to their unwavering commitment to long-term product availability, ensuring the sustained viability and stability of our IT infrastructure.
What other advice do I have?
I would give Dell PowerEdge Rack Servers a rating of nine out of ten. While they offer excellent flexibility, I find that it can be limited in certain situations. Users are required to commit to specific configurations and cannot always choose every desired processor or combination of components. Additionally, there are sometimes unclear dependencies between components, requiring the use of specific minimum amounts of certain resources. These limitations prevent me from giving them a perfect score.
Our infrastructure is optimized for stability rather than raw processing power. While our servers may not boast the most formidable specifications, they consistently deliver reliable performance within their established parameters.
Foreign Language: (German)
Verbessert die betriebliche Konsistenz und Zuverlässigkeit unserer Applikationen
Was ist unser Hauptanwendungsfall?
Zur Gewährleistung des anhaltenden Erfolgs unserer Kunden nutzen wir die robusten Fähigkeiten der Dell PowerEdge Rack Server innerhalb der Grenzen unseres Datenzentrums.
Die unkomplizierte Implementierung von Firmware-Updates auf Servern kann sich oft als schwieriges Unterfangen erweisen. Da wir diese schwierige Herausforderung erkannt haben, haben wir uns für die Integration von Dell PowerEdge Rack Servern in unsere Infrastruktur entschieden, um einen rationalisierten und effizienteren Prozess zu ermöglichen.
Wie hat es meiner Organisation geholfen?
Dell PowerEdge Rack Server haben nachweislich die betriebliche Konsistenz und Zuverlässigkeit unserer Anwendungen verbessert und damit die Benutzerfreundlichkeit für unsere hochgeschätzte Kundschaft erhöht.
Da wir uns ausschließlich auf Dell-Server verlassen, ist ein direkter Vergleich des Energieverbrauchs verschiedener Anbieter ein ziemlich kompliziertes Unterfangen. Dennoch bin ich zuversichtlich, dass der Stromverbrauch in einem Bereich liegt, der für unsere betrieblichen Anforderungen zufriedenstellend ist.
Wir nutzen diese Serversysteme über einen längeren Zeitraum, was nachweisbar einen positiven Einfluss auf die Prinzipien der ökologischen Nachhaltigkeit hat.
Dell PowerEdge-Server haben nachweislich die Zahl der Produktionsausfälle verringert, wobei es schwierig ist, das genaue Ausmaß zu quantifizieren. Ein deutlicher Rückgang der Serviceausfälle und ein gleichzeitiger Anstieg der Verfügbarkeitszeiten sind jedoch unwiderlegbare Indikatoren für diese positive Entwicklung.
Die OpenManage-Konsole dient als optimierter Mittelpunkt, der zahlreiche Funktionen in einer einzigen, intuitiven Benutzeroberfläche zusammenfasst. Dieses ganzheitliche Design fördert die Produktivität des IT-Personals, da es sich nicht mehr durch ein Chaos von unterschiedlichen Anwendungen bewegen muss.
Die Dell PowerEdge-Server haben zur allgemeinen Flexibilität unseres Betriebs beigetragen. Dies führt zu relativ kurzen Lieferzeiten, was ein großer Vorteil ist. Wir können schnell neue Server erwerben, ohne lange Vorlaufzeiten einzuhalten.
Was ist am wertvollsten?
Was mich an den PowerEdge-Rack-Servern von Dell wirklich beeindruckt, ist der unermüdliche Einsatz für den Kundenservice, der während des gesamten Produktlebenszyklus hervorragende Unterstützung bietet. Dieser beispiellose Support erstreckt sich über einen langen Zeitraum und stellt sicher, dass unsere Server auch in den kommenden Jahren zuverlässig und sicher bleiben. Darüber hinaus zeigt sich die außergewöhnliche Qualität dieser Server in ihrer Technik und robusten Bauweise, die selbst bei den anspruchsvollsten Arbeitsbelastungen Spitzenleistungen und unerschütterliche Stabilität garantieren.
Was muss verbessert werden?
Ich wünsche mir mehr Flexibilität bei der Maschinenmontage. Die derzeitigen Zwänge, die die Konfigurationen auf einige wenige beschränken, lassen oft eine inhärente Rationalität vermissen. Diese Starrheit erschwert den Bau von Servern, die genau auf die spezifischen Anforderungen abgestimmt sind. Idealerweise sollten wir ein System anstreben, das die maßgeschneiderte Anpassung von Servern ermöglicht, um eine perfekte Ausrichtung auf jeden einzelnen Bedarf zu gewährleisten.
Wie lange nutze ich die Lösung schon?
Ich benutze Dell PowerEdge Rack Server seit 15 Jahren.
Was halte ich von der Stabilität der Lösung?
Obwohl Dell PowerEdge Rack Server im Allgemeinen einen hervorragenden Ruf für ihre Zuverlässigkeit und Leistung genießen, hatten wir kürzlich ein Problem mit einem unserer Geräte. Glücklicherweise wurde umgehend ein spezieller Support-Fall eingerichtet, um das Problem zu beheben. Es stellte sich heraus, dass es sich um ein fehlerhaftes Bauteil handelte, das schnell ausgetauscht wurde, und das Gerät lief bald wieder einwandfrei. Alles in allem haben wir mit diesen Servern durchweg positive Erfahrungen gemacht, wobei dieser einmalige Vorfall nur ein kleines Hindernis darstellte.
Was denke ich über die Skalierbarkeit der Lösung?
Die Server werden zum Zeitpunkt der Annahme mit ihren wichtigsten Hardwarekomponenten ausgestattet. In den meisten Fällen ist eine weitere Erweiterung nicht besonders rationell, obwohl es in Ausnahmefällen möglich ist, zusätzlichen Speicher oder Speichergeräte hinzuzufügen. Während sich dieser Ansatz im Allgemeinen als akzeptabel erweist, kann er allerdings in Fällen, in denen die Server nicht mit dem Potenzial für zukünftige Erweiterungen ausgestattet wurden, zu Problemen führen. Wenn ein Server beispielsweise nur mit einem einzigen Prozessor ausgestattet ist, ist die Installation eines zweiten Prozessors zu einem späteren Zeitpunkt nicht mehr möglich. Das mag zwar suboptimal erscheinen, hat aber den Vorteil, dass es kostengünstig ist. Schließlich muss nicht die gesamte Infrastruktur aufgebaut werden, wenn nur ein Teil davon genutzt werden soll.
Wie sind Kundenservice und Support?
Während früher die technische Unterstützung viel zu wünschen übrig ließ, da nur selten Techniker entsandt wurden und die Lösung des Problems oft frustrierend in unseren eigenen Händen lag, indem wir lediglich Teile oder sonstiges Material verschicken mussten, hat sich ein bemerkenswerter Wechsel vollzogen. Die gegenwärtige Lage des Dell-Supports steht in krassem Gegensatz dazu. Sie ist gekennzeichnet durch das prompte Eingreifen von Technikern, die mit den erforderlichen Materialien ausgestattet sind, oder durch deren ausdrückliche Vorablieferung und ein nachweislich hohes Niveau des laufenden Supports für die Maschinen, das selbst unsere anspruchsvollsten Erwartungen übertrifft.
Wie bewerten Sie den Kundenservice und -support?
Positiv
Welche Lösung habe ich vorher verwendet und warum habe ich gewechselt?
Früher beruhte unsere Serverinfrastruktur auf einem Patchwork von Maschinen, die aus verschiedenen Komponenten und Spezifikationen zusammengeschustert wurden. Diese Lösungen waren zwar für sich genommen sehr gut, aber in Bezug auf Zuverlässigkeit und Konsistenz oft unzureichend. Auf der Suche nach einem robusteren und standardisierten Ansatz wechselten wir zu Dell PowerEdge Rack-Servern, die durch ihren guten Ruf in Bezug auf Qualität und umfassende Garantieprogramme überzeugen konnten.
Wie war die Ersteinrichtung?
Die Ersteinrichtung verlief gelegentlich problemlos, aber wir sind auch auf Fälle gestoßen, in denen die Maschinen Schwierigkeiten verursachten, die schwer zu lokalisieren waren. In den meisten Fällen ist das Ergebnis positiv, aber nicht durchgängig.
Angesichts unserer begrenzten IT-Infrastruktur haben wir uns für einen sorgfältigen, praktischen Ansatz bei der Serverbereitstellung entschieden, indem wir jeden Server manuell an seinem eigenen Platz installiert haben.
Wie sieht es mit dem Implementierungsteam aus?
Am Anfang fehlte uns bei der Implementierung die externe Unterstützung. Jetzt haben wir jedoch LSK Storage, einen Value-Added Reseller, an Bord geholt, um eine breitere Palette von Aufgaben zu beaufsichtigen, da wir nicht mehr die gesamte Last selbst übernehmen müssen. Die Zusammenarbeit mit diesem Unternehmen war außerordentlich positiv und hat unsere Erwartungen sogar noch übertroffen. Eine weitere Zusammenarbeit käme nicht in Frage, wenn ihre Leistungen nicht so hervorragend wären.
Welche Erfahrungen habe ich mit den Preisen, den Einrichtungskosten und der Lizenzierung gemacht?
Die Preisgestaltung der Dell PowerEdge Rack Server ist ein potenzieller Streitpunkt für preisbewusste Kunden, da sie strategisch besser positioniert sein könnten, um auf dem größeren Markt zu bestehen. Auch der Grad der Konfigurierbarkeit, den diese Serverlösungen bieten, sollte genauer untersucht werden, da er nicht immer den genauen Anforderungen jedes einzelnen Benutzers oder Unternehmens entspricht.
Welche anderen Lösungen habe ich bewertet?
Während unseres Auswahlverfahrens haben wir verschiedene Serverlösungen von mehreren Herstellern sorgfältig geprüft. Letztendlich hat sich Dell als Spitzenreiter herauskristallisiert, da das Unternehmen sich konsequent für eine langfristige Produktverfügbarkeit einsetzt, um die nachhaltige Rentabilität und Stabilität unserer IT-Infrastruktur zu gewährleisten.
Welche anderen Ratschläge kann ich geben?
Ich würde den Dell PowerEdge Rack-Servern eine Bewertung mit neun von zehn Punkten geben. Sie bieten zwar eine ausgezeichnete Flexibilität, aber ich finde, dass diese in bestimmten Situationen begrenzt sein kann. Die Benutzer müssen sich auf bestimmte Konfigurationen festlegen und können nicht immer jeden gewünschten Prozessor oder jede Kombination von Komponenten auswählen. Außerdem gibt es manchmal unklare Abhängigkeiten zwischen Komponenten, die den Einsatz bestimmter Mindestmengen bestimmter Ressourcen erfordern. Diese Einschränkungen hindern mich daran, ihnen eine perfekte Note zu geben.
Unsere Infrastruktur ist eher auf Stabilität als auf reine Rechenleistung optimiert. Auch wenn unsere Server nicht die beeindruckendsten Spezifikationen aufweisen, liefern sie innerhalb der festgelegten Rahmenbedingungen stets eine zuverlässige Leistung.
Welches Modell nutzen Sie für die Entwicklung dieser Lösung?
Im Hause.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a construction company with 10,001+ employees
Decreased time to deploy new data centers, improved IT staff's productivity and reduced unplanned downtime
Pros and Cons
- "The iDRAC is an excellent service; it allows us to install and deploy our software remotely."
- "Overall, the solution is excellent, though Dell could improve the monitoring."
What is our primary use case?
We are a construction company operating worldwide, and we use PowerEdge servers for local storage at our construction sites. Each site has its own infrastructure, including a Dell server. When construction is completed at one place, we decommission the server and then recommission it to another location. There are many Dell servers in the company, somewhere around 3000-5000.
I used the solution to create a cluster consisting of three servers plus storage, and it automatically failed over using VMware. The OS on top of VMware is usually Windows, which is used for financial systems.
We leverage native Windows OS security features in our environment; we need third-party security tools to ensure the safety of our servers.
Our infrastructure is extensive, so we rely on the reliability of the servers. If a server is down, we need to deploy the support team to fix any issue.
We use the solution as a kind of high server, and they are our go-to servers for data forms. The overall integration of our workloads with PowerEdge Rack Servers is critical.
To protect from malware and other firmware attacks, we use McAfee and other antivirus software. We have our firewall and other layers of protection.
How has it helped my organization?
Using the OpenManage console decreased the time it takes us to deploy new data centers. We use efficient division of labor and the technologies offered by the solution, so we can do in one hour what previously took us four hours.
OpenManage very much improved our IT staff's productivity. We are part of a larger organization, and there is Dell service worldwide. As such, we can centrally control firmware updates and turn the power on and off to the servers. This feature works very well for us.
Using the solution reduced our unplanned downtime by 20% to 30%.
What is most valuable?
The iDRAC is an excellent service; it allows us to install and deploy our software remotely.
The OpenManage app is another excellent service, and VMware supports it. There is no problem with drivers because we can get all of them via VMware or Dell.
The solution is an excellent platform for handling the needs of high-performance workloads, it's a good server for high performance.
The solution's approach to security with signed firmware, drift detection, and BIOS recovery is robust and accessible. We can monitor the security landscape easily via OpenManage.
The solution's energy consumption is excellent for managing the power supply, as it is very efficient thanks to built-in power factor correction. The power consumption depends upon the load; it increases with a high CPU load, and we manage this through Windows. We can also use OpenManage to fine-tune the power management.
The major market players are HP and Dell, and we find Dell to be the more cost-effective server. We're also satisfied with its features; the security, management, remote management, and reliability are all favorable.
What needs improvement?
Overall, the solution is excellent, though Dell could improve the monitoring.
The solution could be more friendly in terms of cost.
For how long have I used the solution?
I have worked at several companies using Dell PowerEdge Rack servers for over ten years.
What do I think about the stability of the solution?
The solution is very stable and reliable.
What do I think about the scalability of the solution?
The solution is scalable; we can increase capacity by adding CPU and memory as required.
How are customer service and support?
The customer service is good. We do a lot of remote work, so we sometimes contact them from sites to assist in making changes, doing updates, or installing remotely.
Which solution did I use previously and why did I switch?
I previously used HP servers, which are also good, but I switched due to the high cost.
How was the initial setup?
The initial deployment is straightforward, and that improved over time. Our project management is pleased with the quick deployment; nowadays, we can even deploy remotely. Deployment takes no more than one hour.
Our deployment strategy is to work remotely; technicians install a rack on site, and I can deploy as soon as I get iDRAC.
What was our ROI?
Typically, we receive an ROI. By the time construction has finished on a site, the server will already have covered its cost and more.
What's my experience with pricing, setup cost, and licensing?
The product is cheaper than HP servers, but the price could always be better.
Which other solutions did I evaluate?
We considered public cloud servers, but PowerEdge wins in cost versus public cloud. We also have a vast number of files and operate a large number of sites. One of our requirements is to store files locally, so we need to place physical servers at our locations. That's why we went with the Dell Technologies solution.
The latency of PowerEdge versus public clouds was critical to us as end users don't want issues on the network. Some people prefer to go with the cloud no matter the cost, but the price is essential for us, and the PowerEdge servers are more affordable, especially over the long term. In the short term, going with the cloud could be cheaper.
What other advice do I have?
I rate the solution ten out of ten.
We use the Dell OpenManage console for our PowerEdge Rack Servers, and it's easy to use.
PowerEdge servers are a good choice, as many people use Dell services on the market, and we find Dell to be the most cost-effective server. In terms of long-term cost, we would choose this solution over a cloud solution every time, so I highly recommend this product.
I recommend a good server room or rack with air conditioning to provide a favorable physical environment for the servers. I also recommend a good network as we can use 10G nowadays, and a good network contributes to computation.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Global Backup Admin Lead at Motorola Solutions
We can manage it remotely so it is useful for troubleshooting
Pros and Cons
- "In regards to security, I have noticed that we can implement Active Directory to the iDRAC. It is more secure that way. Then, everyone can access it as they please."
- "I would like them to add more NVMe slots. That would be good. That way, it would have better performance, e.g., enough storage for better performance than a spinning disk."
What is our primary use case?
My division is backup. We use Dell PowerEdge Rack Servers powered by Intel to deploy backup systems to back up the entire area or region where we are setting it up. We actually use it as a media server for backup.
For this server, we bought several with a net of 30 terabytes to use with a memory of about 256 gigs.
How has it helped my organization?
We have benefited in performance, especially when installing the media server for the backup and performing backup for high performance and fast storage.
What is most valuable?
I like Dell PowerEdge Rack Servers powered by Intel. It is a good, high performance server. It is easy to manage, especially with the iDRAC.
iDRAC is its most valuable feature. The management from the iDRAC port is useful for me because my server is located in Australia, and I need to manage it from Israel. Therefore, it is useful for troubleshooting.
There is flexibility to use a lot of storage on the server. It has the ability to have it as a RAID and support that. This is most useful for me in the case of a malfunction in one or two drives. It is like having a server and storage together, i.e., hyperconverged. We can manage this remotely.
In regards to security, I have noticed that we can implement Active Directory to the iDRAC. It is more secure that way. Then, everyone can access it as they please.
We use Intel Xeon Scalable processors in our PowerEdge Rack Servers. They have very much helped to improve the performance of our targeted workloads.
What needs improvement?
I would like them to add more NVMe slots. That would be good. That way, it would have better performance, e.g., enough storage for better performance than a spinning disk.
There is some improvement needed in the site (with its arrangement) when trying to find some configuration or troubleshooting matches.
For how long have I used the solution?
We just bought two Dell PowerEdge Rack Servers for a region. We installed them about a month ago.
What do I think about the stability of the solution?
It is very stable.
I am using it for backup, so it has to be reliable. Even in cases where there is downtime, we can then use the solution to retrieve data.
What do I think about the scalability of the solution?
Its scalability is great. I can add more storage and shelf to that server.
How are customer service and support?
I have not yet needed the help of Dell support for PowerEdge Rack Servers. In the past, I have enjoyed my experience with Dell support for storage. I would rate them as eight out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we had an old HPE server that was backing up systems but taking a lot of time. Now, with the Intel Xeon and Dell server, it is a lot faster.
The HPE server was no longer supported, so we tried to check with some other vendors. Because of its flexibility to have more storage and scalability, we choose Dell PowerEdge Rack Servers.
How was the initial setup?
The deployment of PowerEdge Rack Servers was new for me since I used to work with HPE servers. The setup was a little bit different, but it was easy to catch up and do the installation.
It took several minutes to determine how to work with PowerEdge and configure the BIOS. The one thing that surprised me is the ability to configure the BIOS from the iDRAC, not going directly inside the BIOS in order to do so.
What about the implementation team?
I deployed it.
What was our ROI?
We installed the servers, and they are currently working.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are fair.
Which other solutions did I evaluate?
We evaluated HPE, Dell, and IBM. We chose Dell PowerEdge mostly because of the price and extendability.
What other advice do I have?
It is easy to manage and extendable. Compared to other vendors, the prices are much lower. Go for it.
I would rate Dell PowerEdge Rack Servers as 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a cloud solution provider with 1-10 employees
Customizable, highly reliable, and energy-efficient
Pros and Cons
- "I like the reliability and ease of swapping out failed equipment. It is very easy to replace power supplies and drives."
- "From the licensing model perspective, it might be useful for enterprises to get an overall enterprise license, rather than licensing each server. That is one option because we tend to buy the service with the licenses, but some of our older equipment does not have them."
What is our primary use case?
We are a web hosting company, so we host websites. They are predominantly high-value websites. They tend to be very intensive applications, so we use CPUs with lots of cores and memory. We try to get as much performance as possible out of these machines.
At the moment, we are using Dell R640 and 740XD, and we have some 540s for backups.
How has it helped my organization?
Dell PowerEdge Rack Servers are very good for handling the evolving needs of high-performance workloads. Even though we do not use the very latest generation servers, they are in line with our customers' needs. Our customers do not know or care what the specs of the servers are. They just want the results, which speed from websites or whatever applications they are running. We have a very strong reputation in the industry for producing those fast results, and at the moment, Dell servers support that very well. Our knowledge perhaps is not as good as it could be on some of the latest technologies. We do not even use NVMe storage yet, but I am quite interested in seeing some of the new technology for NVMe support.
Due to our environmental compliance, we are very aware of our consumption, and it is pleasing to see regular improvements in that area. We are regularly looking at and reviewing our power consumption. We replaced some of our older Dell models with newer ones, which are way more efficient. They are very good in terms of energy consumption. There is a useful calculator available on their website to work out how much we are going to be using, so we can tell in advance. Before we populate a new data center cabinet, we can see how much we should expect it to be using. That makes it a lot easier. We then do not underfill or overfill a cabinet. We can maximize the use of the space by knowing with some degree of accuracy how much power is going to be used.
What is most valuable?
I like the reliability and ease of swapping out failed equipment. It is very easy to replace power supplies and drives.
What needs improvement?
We use older-generation servers. We are two generations behind. There can be remote access management and iDRAC improvements, but I do not have many complaints about that.
From the licensing model perspective, it might be useful for enterprises to get an overall enterprise license, rather than licensing each server. That is one option because we tend to buy the service with the licenses, but some of our older equipment does not have them.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for about ten years.
What do I think about the stability of the solution?
They are very reliable.
What do I think about the scalability of the solution?
We tend to buy quite high-spec servers, so we do not need to upgrade, but storage-wise, typically, we always have an empty base in the servers we deploy. So, we have plenty of scope for scaling.
How are customer service and support?
We do not use their support. We use a third party. We rarely need to get support because the equipment is so reliable.
Which solution did I use previously and why did I switch?
We used to use HPE many years ago. We moved to Dell because their servers were more customizable. We were able to use our own disks, for example, whereas HP would not allow us to do that. They had to ship the disks, and that was the main reason we moved.
Dell is just a little bit more logical. Even when you open up the box and carry out the replacement tasks with the components, it seems a little bit more logical. In every generation, there is a change, but when you open up a new box, it does not take long. Without reading the manual, you can figure out what needs to be done. We have never been disappointed with the new products that do come out, so we are quite involved now and attached to the Dell ecosystem.
How was the initial setup?
They are very good in terms of deployment. Our automated system is there, and there is no problem with using our deployment tool with it. I cannot think of a case where we have hit a problem. It has been fast. There is nothing to do with the hardware. There are no obstacles.
Which other solutions did I evaluate?
We looked at Supermicro, but we never found them very reliable. The chassis and the build felt a little bit more flimsy compared to Dell. Dell servers felt a lot more like enterprise hardware.
What other advice do I have?
In terms of the impact of PowerEdge Servers on our organization’s sustainability goals, we have not recycled much old equipment. I am not sure what to do with it. I do not know whether they have any incentives for returning old hardware. One thing we need to factor in is how to dispose of older hardware.
For the simple needs that we have, I would rate Dell PowerEdge Rack Servers an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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