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reviewer2318313 - PeerSpot reviewer
Engineering Manager at a retailer with 1,001-5,000 employees
Real User
Top 20
The lifecycle management with iDRAC works really well and helps with maintenance and keeping track of what we have in our company
Pros and Cons
  • "The solution's lifecycle management with iDRAC works really well, and it is a valuable feature because it helps with maintenance and keeping track of what we have in our company."
  • "We wanted to have two storage cards during the onboarding process of the solution, which were available only on the more expensive version of the boxes that we usually use for work in our company."

What is our primary use case?

I use Dell PowerEdge Rack Servers in my company, mostly for virtualization and also for some applications running directly on physical machines.

What is most valuable?

The solution's lifecycle management with iDRAC works really well, and it is a valuable feature because it helps with maintenance and keeping track of what we have in our company.

The product offers a bit of a larger landscape to manage the entire environment. There is a feature that allows you to see the power distribution the rack servers in your environment use. 

The product has some other features that were really beneficial for my company and made it easier for us to work with the systems, as it became easier to expand and fix them online.

What needs improvement?

We wanted to have two storage cards during the onboarding process of the solution, which were available only on the more expensive version of the boxes that we usually use for work in our company. It would have been easier for my company to deal with the product if the two storage cards provided during the solution's onboarding process of the expensive versions of the solution were available for the slightly simpler versions of the tool.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for six years.

Buyer's Guide
Dell PowerEdge Rack Servers
June 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

In our company, we have had some really good results with the product's hardware, but we also had a couple of sets of hardware be bought that had a lot of memory errors, so we needed to have a lot of DIMM hardware replaced. In my company, we had really stable sets of hardware and not-so-stable ones as well.

What do I think about the scalability of the solution?

The range of systems under Dell PowerEdge Rack Servers is large enough to have both small enough systems and large enough systems, so the product's scalability is fine.

How are customer service and support?

It is not me but mostly my colleagues who have contacted the solution's technical support. From what I know, I can say that the solution's technical support works really well, so it's okay. In our company, we can schedule a replacement part very quickly with the help of the solution's technical support. 

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my company, we had experienced too many hardware failures with our previous solution supplier, HPE.

How was the initial setup?

My company's tools for deployment had to be modified to take care of the product's deployment phase. The product's deployment phase was not super complicated, but it did take my company a couple of weeks to build it up and to make it work, which was not too bad. The aforementioned process would have been the same for every other company as well, so it was okay, in my opinion, since it was not worse than the processes of some other tools.

What's my experience with pricing, setup cost, and licensing?

I don't know about the product's licensing part. Price-wise, it is an okay product. I believe that the cheaper the better, but I think that the product's price is okay.

Which other solutions did I evaluate?

As a part of my company's evaluation process, we considered Supermicro against Dell PowerEdge Rack Servers. Compared to Supermicro, Dell PowerEdge Rack Servers are a bit cheaper, but the product's con stems from the fact that we had to do too many things in our company to make it work. The amount of effort to maintain all of it and to build or maintain it all was too much. Though the product was a little bit more expensive than Supermicro, its management features were way more extensive, which made a difference for us in our company.

What other advice do I have?

In my company, we were trying to resolve some particular issues through the implementation of Dell PowerEdge Rack Servers, as we had experienced too many hardware failures with our previous solution supplier, HPE.

PowerEdge Cyber Resilient Architecture's approach to security, including the silicon-based root of trust, signed firmware updates, and user access security, works well, but my company doesn't have many sales-related areas to report.

The assessment of Dell PowerEdge Rack Servers for energy consumption in my company is not much of a big deal for us. In our company, we saw that the energy consumption of the product depends on which role of the machines it is concerned with, especially when it came to the more mission-critical servers which we used to use in high-performance mode, causing them to use more power because it helped make our company quicker which in turn helped with the generation of higher revenue for us. Power consumption was not much of an issue like a couple of years ago, meaning it has changed a bit. Our company has B Corp certification, causing us to look towards areas like the product's energy consumption since it is much more important now than it used to be in the past.

In terms of the concept of power or energy consumption of the product, I can say that it fits and helps meet my company's requirements because of the different power profiles we can deploy.

In my company, we don't use OpenManage Enterprise.

The overall flexibility of our organization's operations with the use of PowerEdge Rack Servers has been okay, as we usually use virtualization software on top of the product, giving us big-sized machines.

There are a lot of options that one can opt for when using the solution. I like how my company talks with people inside Dell to help us with what we need or figure out how to do something. If you look at the product from a broader perspective, it works really well as a large package.

I rate the overall solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ronald Stoffels - PeerSpot reviewer
System Engineer at Parkstad IT
Real User
Top 10
Can be used for SQL servers, domain controllers, virtual center servers, and backup environments
Pros and Cons
  • "Dell PowerEdge Rack Servers are easy to manage and install, and it gives us a lot of time to do other things."
  • "Dell PowerEdge Rack Servers could improve the bezels in front of it."

What is our primary use case?

We are local governments, and we use the solution for computing power and view. We use the Dell PowerEdge Rack Servers for our ESX cluster, SQL servers, domain controllers, virtual center servers, and backup environment.

What is most valuable?

Dell PowerEdge Rack Servers are easy to manage and install, and it gives us a lot of time to do other things. We hang it in a rack, install software on it, and it is automatically deployed for the environment.

What needs improvement?

Dell PowerEdge Rack Servers could improve the bezels in front of it. Because they always change the bezels, it's strange when you come with the customer into your cell room and see ten different bezels hanging.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for 25 to 30 years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers is a pretty stable solution. When there's something wrong with the hardware or hard drives, it can be changed in a running system.

How are customer service and support?

The solution's technical support is good. I call the technical support team when I have a question or problem, and it's always fixed within 30 to 60 minutes. The technical support team resolves our issues on the phone, or the next day, an engineer would come with spare parts to fix the issue.

I rate the solution’s technical support eight and a half out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used HPE Compaq Server.

After surveying what was better for us, we came to Dell PowerEdge Rack Servers and stayed with it because it was good. Dell PowerEdge Rack Servers' price is better than HPE Compaq Server, and it's easy to rack mount. You don't need equipment to hang it on a rack. With other equipment, you need a screwdriver and a bolt. Dell PowerEdge Rack Servers are easy to hang and get out of the systems.

How was the initial setup?

The solution's initial setup is a bit complex because we have a fiber environment and a network environment, which we always have to configure. The fiber environment takes a lot of time. The network environment takes some time, wherein you install the OS and deploy your configuration file on it. The implementation is pretty fast and takes five to ten minutes. Then, you do all the configuring around it because you want to connect it to your power store.

What about the implementation team?

In our environment, it takes between 30 and 60 minutes to get the solution out of the box into a running system.

What other advice do I have?

The solution's power consumption has improved a lot. We always have two power supplies on it. When there's a power outage, and one doesn't work, we have the other spare one. The power consumption is always balanced over two. So, power consumption has gone from high to medium and is even lower now. We are not using the spinning disk anymore.

The solution's ability to handle the evolving needs of high-performance workloads is good. We have a couple of power racks exclusively used for SQL storage. Since the SQL databases are running on them, they need performance, and they perform perfectly.

The solution has helped reduce our unplanned production downtime, but that is because we are also using VMware. So, you can do downtime during the daytime and plan it. Our hardware doesn't power off once a year.

We check every month for OpenManage updates. We check the OpenManage appliance, get a catalog, look at it to see if there is new hardware or firmware, and always deploy them every month. So we are always on top of the new updates.

Overall, I rate Dell PowerEdge Rack Servers a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge Rack Servers
June 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Sakthivel Achuthan - PeerSpot reviewer
Works at a tech vendor with 10,001+ employees
Real User
Best support, easy to deploy and manage, and capable of supporting all types of workloads
Pros and Cons
  • "You can use Dell PowerEdge hardware for anything. It supports everything such as file servers, web servers, and DB servers. It can support all critical servers and applications. There are bank applications running on PowerEdge servers."
  • "Dell hardware is not as stable as HP. I have not seen any issues with HP in five years, but with Dell, I am getting multiple issues. It's not stable. They need to verify why it has multiple issues and why Dell hardware is not as stable as HP hardware."

What is our primary use case?

We're using it for various purposes, such as DB servers, web servers, application servers, file servers, print servers, etc.

How has it helped my organization?

We can use the OpenManage console for managing multiple rack servers. We can manage all of them in a single console. The firmware can be pushed on multiple servers via the OpenManage console. It's very user-friendly, and it makes it easy to download and update the firmware. There are multiple options. If I have 15 servers of the same model, to update the firmware, I don't need to download the firmware on each server. With the OpenManage console, we can download it just once and then push it to multiple servers.

The OpenManage console has affected our IT staff’s productivity. Upgrading firmware on each server generally takes two hours. So, upgrading firmware on multiple servers would take a lot of time. For example, for 15 servers, it would take at least 30 hours, whereas, with the OpenManage console, we can update all the servers within two hours.

The OpenManage console also decreases the time it takes to deploy new data centers. It would take more time to deploy the individual servers.

We can use Dell Lifecycle Controller for remote server management. If something happens, I use the iDRAC console to check the impact. It's easy to identify the issue from the iDRAC console. If there is a blue screen or purple screen, it's a hardware-related or software-related issue. I am based in India, but I can easily support US operations. iDRAC allows me to work remotely to troubleshoot. So, troubleshooting, as well as firmware downloads and updates, are very easy. All the firmware and drivers are available on a single page. I can download or update the firmware if there is a purple screen or a driver is missing. In the OpenManage console, everything is visible. We can see the installed version and the available version in a single console. It shows anything that is non-compliant in your list. If my environment has 1,000 servers, it will show whether all 1,000 servers are up to date or not. I can then identify and plan for the firmware updates. After updating the firmware, the hardware runs smoothly.

It supports multiple operating systems. I have experience installing Windows servers, ESXi, and Linux. It's not only for Windows. We use the VMware ESXi operating system. On ESXi, we run around 6,000 virtual servers. We have app servers, DB servers, and file servers. There are also manufacturing applications, where they are running robotic machines. So, there are different applications running.

What is most valuable?

You can use Dell PowerEdge hardware for anything. It supports everything such as file servers, web servers, and DB servers. It can support all critical servers and applications. There are bank applications running on PowerEdge servers.

PowerEdge rack servers are good in terms of energy consumption.

What needs improvement?

Dell hardware is not as stable as HP. I have not seen any issues with HP in five years, but with Dell, I am getting multiple issues. It's not stable. They need to verify why it has multiple issues and why Dell hardware is not as stable as HP hardware.

For how long have I used the solution?

I have 15 years of experience in the IT industry. I have worked in multiple companies, and I have more than 10 years of experience with Dell hardware. I have worked with Dell PowerEdge R720, R730, R740, R830, R840, and R940, and I have also worked with Dell PowerEdge VRTX Chassis M630 and M640.

What do I think about the stability of the solution?

Dell hardware is not as stable as HP hardware.

How are customer service and support?

Their support is number one worldwide. I never got that much support with other hardware. I would rate them a 10 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have also worked with HP hardware in one of the companies. In five years, I generally did not see any issues with HP hardware, but in case I had any problem with hardware, they took more than 10 days to replace the hardware or troubleshoot the problem. I don't like that. Whereas Dell provides support within four hours for hardware replacement. They provide better support. Within four hours, they arrange for a replacement. Their support is number one. I would recommend Dell because their support is very good.

Dell's hardware is not as stable as HP's. We see multiple issues, such as hard disk failures. We need to apply updates or patches. Dell is user-friendly. So, it's very easy to apply and download, but the hardware is not stable. This is the only part that needs to be developed from Dell's side.

HP is more expensive than Dell. Dell provides better quotes. They give multiple options to buy the hardware.

How was the initial setup?

Its deployment is very easy. Anybody can deploy it. They provide everything. Its deployment is easy and user-friendly.

For deployment, we have customized ISO for our environment. We use that. For ESXi, we are using the Dell custom image that they provide on their website. We can download that directly from there, and that's it.

What's my experience with pricing, setup cost, and licensing?

One of the clients has been offered a price of $18,000 instead of the regular price of around $25,000.

What other advice do I have?

It supports everything. You can install anything you want. If you want DB, you can do that. If you need high-performance workloads, you need to increase storage capacity. It depends on the configuration, but it will support that. The PowerEdge server has 16 slots. You just need to buy maximum capacity during the purchase.

I would rate Dell PowerEdge Rack Servers a 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Graphic Designer at a tech services company with 10,001+ employees
MSP
Good stability, easy to use, and easy to deploy
Pros and Cons
  • "The solution is easy to use and very stable, and we are happy with it."
  • "It would be nice if it were all included as a part of PowerEdge so you can check your server's performance and availability online."

What is our primary use case?

We use the solution to host on a private cloud. We use a lot of the 600 and 700 series.

How has it helped my organization?

Dell has grown a lot since the fourth generation. When I buy Dell PowerEdge Rack Servers, I don't have to worry about servers, stability, and ease of deployment.

What is most valuable?

The solution is easy to use and very stable, and we are happy with it.

What needs improvement?

Some of Dell's competitors have already been feeding a lot of the performance and availability data to an online platform. We haven't seen that with PowerEdge, or at least we never used it. It would be nice if it were all included as a part of PowerEdge so you can check your server's performance and availability online.

For how long have I used the solution?

I've been using Dell PowerEdge Rack Servers for a long time. I have been using it before it was called PowerEdge.

What do I think about the scalability of the solution?

The solution's scalability is very good. Nowadays, you can jam so much infrastructure into very small 1U or 2U servers, which is very impressive.

How are customer service and support?

The solution’s technical support team is pretty responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use a lot of Supermicro servers, which are very good in terms of customizability. Supermicro servers can also be a lot aggressive in pricing. We use Supermicro for really lower-end and high-end servers. We use Dell for a lot of the middle-end servers.

How was the initial setup?

It is easy to deploy Dell PowerEdge Rack Servers.

What was our ROI?

We have seen a return on investment with the solution in terms of stability and ease of use.

What's my experience with pricing, setup cost, and licensing?

I wouldn't say the solution's pricing is the best, but it's very competitive.

What other advice do I have?

Right now, we're using a lot of 13, 14, and 15-gen PowerEdge servers.

Many of our customers who do encryption at rest use Dell's TPM chip capability, which works.

PowerEdge Servers are very good for handling the evolving needs of high-performance workloads. We were able to use the solution to scale many of our compute nodes, which are used by many of our customers who need a lot of high computing. So, we're pretty happy with it.

Nowadays, PowerEdge is very reliable and has helped reduce unplanned production downtime twice as much as five years ago.

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Skirmantas Juraska - PeerSpot reviewer
Head of the infrastructure at Hostinger
Real User
Top 10
Powerful And Reliable With Good Warranties
Pros and Cons
  • "It has helped us reduce unplanned downtime by 20% to 30%."
  • "The response time could be better."

What is our primary use case?

We buy the servers without an OS and use Linux and open-source options with it. As we are a web hosting company, these servers primarily serve our customers by hosting their Websites, VPS, Emails, Domains, and other services. We also use them for our own infrastructure and our products.

What is most valuable?

We're a global web hosting company with data centers throughout the world, so we need lots of powerful, reliable, and efficient servers. That’s what Dell PowerEdge servers are. We've been using them for many years and trust the product. 

It has good quality control, and some of my colleagues were able to see this first-hand during a visit to the Dell factory.

We received good demo equipment that helped us pick the best solutions for our business. Plus, we can choose optimal setups and configurations that best fit the needs of our web, cloud, and virtual private server hosting clients.

The servers always arrive with the latest firmware and are very good at handling high-performance workloads. They meet our ever-growing needs, including those associated with AI.

The pricing is very flexible, and the commitment to delivery and working with partners is excellent.

Dell offers us good warranties and is very good at delivering on them when necessary.

In terms of energy consumption, PowerEdge servers are okay. We do find Dell servers to be more efficient than others; however, it depends on the CPU usage and workload. Our newest processors are more power-efficient, and NVMe SSD disc drives help save even more energy. User-friendly OpenManage console helps us efficiently manage the lifecycle of PowerEdge servers. However, we are not using it at full scale.

The servers are easy to set up, and we use a variety of server security features in our current environment. An important advantage is that we can make OS patches and hotfixes without a reboot.

What needs improvement?

We are quite satisfied with our latest configurations. We don't have big complaints at the moment. 

The response time could be better. Everyone is very busy nowadays. It's important to get issues resolved fast. 

For how long have I used the solution?

We've used the solution for around three and four years.

What do I think about the stability of the solution?

The stability is very good. I'd rate stability nine out of ten.

Dell PowerEdge servers improved our IT infrastructure. We have fewer failures and good warranties, and by keeping everything up to date and patched, we reduced unplanned downtime by 20% to 30%. We've also noticed that these servers are 20% more powerful than similar configurations.

What do I think about the scalability of the solution?

As the fastest-growing web hosting company with over 2.5 million clients worldwide, scalability is crucial for us. Dell server scalability is good. If we need more capacity, we just buy more servers. The most recent example is our purchase of 800 Dell servers.

How are customer service and support?

Dell offers helpful technical support, including help and guidance when we have new server configurations.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've been on the market for 20 years and tested a lot of the competition. We've used at least three different vendors before Dell.

How was the initial setup?

The initial setup is straightforward. 

First, we need to ship our servers to a remote location. However, for racking and installing operating systems, et cetera, it takes about one hour. 

What was our ROI?

The ROI is good. I can’t give the exact numbers, but in terms of outcomes, it is profitable.

What's my experience with pricing, setup cost, and licensing?

While pricing is very important, it's not all about the cost. With Dell, we have fewer issues, and updating processes are faster—which makes it worth the cost.

Overall, the solution is fairly priced and cost-effective. The overall pricing is moderate. 

Which other solutions did I evaluate?

We have considered a public cloud server before choosing Dell.

What other advice do I have?

We are Dell partners and customers. 

I'd advise potential users to try Dell. I would recommend the solution.

I'd rate the solution ten out of ten. I'm quite satisfied with how everything is going. We do not have any complaints. 

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Consultant at ACES BV
Consultant
Top 20
Provides the flexibility and manageability necessary to streamline IT operations

What is our primary use case?

We use Dell PowerEdge Rack Servers for our office automation and our VDI needs. It offers a robust and reliable solution that can scale with our business requirements while providing the flexibility and manageability necessary to streamline IT operations.

How has it helped my organization?

As a customer, we find that these servers offer excellent durability and require minimal maintenance over time. They deliver strong performance, backed by reliable support services. The ability to control the servers remotely through the rack interface is particularly valuable, as it eliminates the need for onsite visits or physical access. All that's required is the password, providing full access to manage the servers efficiently without any additional hassle.

The server energy consumption has shown significant improvement. Looking back about a decade, energy efficiency wasn't a major concern, leading to higher consumption levels. However, there's been a noticeable decrease in power consumption in recent years, resulting in a smaller environmental footprint. This reduction in power usage is largely attributed to the servers becoming more compact, requiring less power overall.

Addressing the evolving demands of high-performance workloads requires a versatile range of server options. By conducting a thorough assessment of our requirements and performance expectations, we identify the most suitable model from the diverse array of choices available. This process ensures that we select a server that aligns closely with our specific needs. With such a broad spectrum of products to choose from, there is consistently a model that fits our requirements effectively.

It significantly reduces unplanned production downtime. In our entirely virtualized environment, we can seamlessly place one server into maintenance mode, conduct complete hardware and software upgrades, and then transition to the next server. While the software solutions provided with virtualization products play a key role in this process, Dell servers also contribute to this uptime reliability. Remarkably, we have experienced no downtime whatsoever in the past five years.

What is most valuable?

The combination with the OpenManage, along with the ease of installation, configuration, and maintenance, is the most valuable aspect for me.

What needs improvement?

There have been certain environmental concerns, but they don't pose a significant issue for me as my focus is on maximizing performance, especially in providing a fast API environment for both my customers and myself. Larger customers might benefit from servers that strike a better balance between performance and environmental considerations.

For how long have I used the solution?

We have been working with it for approximately twenty years.

Which solution did I use previously and why did I switch?

When comparing Dell's PowerEdge Rack Servers with competitors like HP's Proliant servers, as a Dell partner, we have experience with both brands and their respective services. In our assessment, Dell outperforms HP in several key areas, notably in terms of support and ease of maintenance. While HP offers OneView for server management, which some find easier to use than Dell's OpenManage, this might be a subjective opinion. Overall, Dell's PowerEdge servers excel in delivering superior support and streamlined maintenance processes compared to HP's Proliant servers.

What about the implementation team?

Deployment typically takes around one hour.

What was our ROI?

We have noticed a return on investment.

What's my experience with pricing, setup cost, and licensing?

The pricing is considered fair.

What other advice do I have?

Overall, I would rate it nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gateri Hafid Bonfoh - PeerSpot reviewer
Chef de project IT at Messer France
Real User
Top 20
A strong and reliable solution that is easy to use and provides excellent technical support
Pros and Cons
  • "The solution is very strong and reliable."
  • "The vendor must provide cheaper versions of the tool for smaller use cases."

What is our primary use case?

The product is used for virtualization. I work for a gas company. We have a lot of locations in France. We use some applications to pilot the process of making gases. In each location, we use Dell PowerEdge to implement and supervise the process of gas production and processing.

What is most valuable?

The solution is very strong and reliable. The capacity is very good. Whenever I want to add an application server in a production location, I choose Dell PowerEdge. The solution is simple to manage. The maintenance and support are really good. It is easy to use. We did not face any big problems that we couldn’t resolve.

What needs improvement?

The solution’s sales policies must be changed. Sometimes, we need the tool for a small use case. The vendor must provide cheaper versions of the tool for smaller use cases.

For how long have I used the solution?

I have been using the solution since 2015.

What do I think about the stability of the solution?

The tool is stable compared to other products.

How are customer service and support?

The support is really good. The support team is reliable. Compared to HPE, Dell's support is better. The support contracts of Dell are very clear. The communication we have with the salespeople is also very clear. The support team is quick. When we have a problem, we can find a solution quickly. We do not have to wait or send multiple emails to explain our problems.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using other servers before. However, there were long delays in deliveries. We use Microsoft’s operating system. I choose Dell PowerEdge Rack Servers because its compatibility with Microsoft is really good. We can use it with other operating systems, too. We also use HPE's servers.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. We buy it for three years but use it for five years by extending the guarantee. We have been using it for ten years. It makes it past the depreciation value for a long time. We have to buy new servers every five years. If we need two servers, we buy one, use it for five years, and replace it with a new one. We are using it economically.

What other advice do I have?

We provide products to beverage companies. We also provide medical gases to hospitals. In my company, we are not managing energy. We have a special team with many people who manage energy. We are buying energy. We need to do all the things that are needed to keep the production safe. Energy is not our focus. I have never thought about energy conservation in three years.

We use MPLS and SD-WAN. We have a private network for all our locations. The PowerEdge connects our VLAN and the users’ VLAN. When we want control of our servers, we can take the control directly. If we want to see whether the equipment is working well, we can take control of the switch that communicates to the server.

We have a special VLAN. It’s an administrative VLAN. Only IT persons like me have access to the VLAN. The access is quick and easy because of Dell PowerEdge. The implementation is simple. We use it every time and do not have a problem with it.

We don't use many other servers. We do not have problems with switching Dell PowerEdge on and off. It is really simple for our technicians. The tool has helped us reduce unplanned production downtime. In all our racks, we have an inverter. We have a program to notify the server to back up and shut down cleanly.

When there is a downtime, we only check whether the processing is fine. We have not had any problem with it for many years. It works well. We can do everything we want to do with the tool. When we chose other servers, we faced problems within a year. Dell PowerEdge is a good solution. We have been using it for a long time. The vendor must provide servers for smaller use cases.

Overall, I rate the solution an eight out of ten.

Foreign Language:(French)

Une Solution Robuste Et Fiable Qui Est Facile À Utiliser Et Qui Offre Un Excellent Support Technique

Quel est notre cas d’utilisation principal?

Nous nous servons de ces produits pour de la virtualisation. Je travaille pour une compagnie de gaz. Nous avons beaucoup de sites en France. Nous utilisons certaines des applications pour tester le processus de fabrication de gaz. Sur chaque site, nous utilisons des Dell PowerEdge pour implémenter et surveiller le processus de production et de transformation des gaz.

Qu’est-ce qui est le plus utile?

Cette solution est très robuste et fiable. La capacité est très bonne. Chaque fois que je veux ajouter un serveur d’application sur un site de production, je choisis Dell PowerEdge. Cette solution est simple à gérer. La maintenance et le support sont vraiment très bons. C’est facile à utiliser. Nous n’avons pas rencontré de gros problèmes que nous ne pouvons pas résoudre.

Qu’est-ce qui peut être amélioré?

La politique de vente de cette solution devrait être changée. Nous avons parfois besoin de cet outil pour un cas d’utilisation à petite échelle. Le fournisseur devrait pouvoir proposer des versions de cet outil moins chères pour des cas d’utilisation à petite échelle.

Depuis combien de temps j’utilise cette solution?

J’utilise cette solution depuis 2015.

Quelles sont mes impressions sur la stabilité de cette solution?

Cet outil est stable par rapport à d'autres produits.

Comment sont le service clients et le support?

Le support est vraiment très bon. L'équipe de support est fiable. Par rapport à HPE, le support de Dell est meilleur. Les contrats de support de Dell sont très clairs. La communication qu’on a avec les commerciaux est également très claire. L'équipe support est rapide. Quand nous avons un problème, nous pouvons trouver une solution rapidement. Nous ne devons pas attendre, ni envoyer plusieurs courriels, pour expliquer nos problèmes.

Comment évalueriez-vous le service client et le support?

Positivement.

Quelle solution ai-je utilisé auparavant et pourquoi ai-je changé?

On utilisait d’autres serveurs avant. Par contre, on avait de gros délais de livraison. On utilise le logiciel d’exploitation de Microsoft. Je choisis les serveurs Dell PowerEdge Rack parce que leur compatibilité avec Microsoft est vraiment bonne. On peut s’en servir avec d’autres systèmes d’exploitation. On utilise également des serveurs HPE.

Quelle est mon expérience avec les tarifs, les coûts d’installation et du licensing?

Cette solution est chère. Nous l'achetons pour trois ans mais nous l'utilisons pendant cinq ans en allongeant la garantie. Nous l'utilisons depuis dix ans. Cela dépasse sa valeur d’amortissement de beaucoup de temps. Nous devons acheter des serveurs tous les cinq ans. Si nous avons besoin de deux serveurs, nous en achetons un et on s’en sert pendant cinq ans et puis, nous le remplissons avec un nouveau. Nous nous en servons de manière économique.

Quels autres conseils avez-vous?

Nous fournissons des produits à des compagnies de boissons. Nous fournissons également des gaz à usage médical aux hôpitaux. Dans ma société, nous ne gérons pas l'énergie. Nous avons une équipe spécialisée composée de plusieurs personnes et qui gère l'énergie. Nous achetons de l'énergie. Nous devons faire toutes les choses nécessaires à la sécurité de la production. L'énergie n’est pas notre priorité. Je n’ai accordé aucune pensée à l'économie d'énergie en trois ans.

Nous utilisons des MPLS et des SD-WAN. Nous avons un réseau privé pour tous nos sites. Les PowerEdge sont connectés sur notre VLAN et le VLAN des utilisateurs. Lorsque nous avons besoin de contrôler nos serveurs, nous pouvons directement prendre le contrôle. Si nous voulons vérifier que l'équipement fonctionne bien, nous pouvons prendre le contrôle de la commande qui communique avec le serveur.

Nous avons un VLAN spécial. C’est un VLAN administratif. Seul le personnel informatique, comme moi, ont accès à ce VLAN. L'accès est rapide et facile grâce au Dell PowerEdge. L'implémentation est simple. On l’utilise à chaque fois et nous n’avons aucun souci avec.

Nous n'utilisons pas beaucoup d’autres serveurs. Nous n’avons aucun problème à allumer ou éteindre les Dell PowerEdge. C’est vraiment simple pour nos techniciens. Cet outil nous a aidés à réduire les temps d'arrêts de production imprévus. Nous avons un inverseur dans tous nos racks. Nous avons un programme qui alerte le serveur pour tout sauvegarder et s'éteindre proprement.

Lorsqu’il y a un temps d'arrêt, nous vérifions seulement si le traitement fonctionne bien. Nous n’avons pas eu de problème avec ça depuis plusieurs années. Cela fonctionne bien. On peut faire tout ce que l’on veut avec cet outil. Lorsque nous choisissons d’autres serveurs, nous avons des problèmes la même année. Dell PowerEdge est une bonne solution. Nous nous en servons depuis très longtemps. Le fournisseur devrait fournir des serveurs pour des cas d’utilisation à petite échelle.

Globalement, je donne une note de huit sur dix pour cette solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Alliance at a tech vendor with 51-200 employees
Real User
Top 20
Extraordinary accessibility, cost-effective, and perfect support
Pros and Cons
  • "The user interface is very simple, and the support team is always happy to answer any questions we have. They are very easy to contact."
  • "The price is very high."

What is our primary use case?

We are using Dell PowerEdge Rack Servers for the data storage of applications.

Before implementing Dell PowerEdge Rack Servers, we had many servers. Thanks to the implementation of these servers, we now have all the servers concentrated in one solution.

How has it helped my organization?

We had multiple solutions that did the same job, and thanks to this solution, I now only have to use one solution. It not only improves our space; it is also much less expensive for our company.

Dell PowerEdge Rack Servers have the PowerEdge Cyber Resilient Architecture approach to security. It is the most important thing for our company. It is not an option for us to continue working without this execution modality.

Dell PowerEdge Rack Servers are very sustainable in terms of energy consumption. If I have many applications and solutions, the consumption will be high, but if I work with only one, the consumption level will be better.

Dell PowerEdge Rack Servers are good for handling the evolving needs of high-performance workloads. All the data I work with is very heavy. We use PowerEdge servers because they can handle the data without any problem. This is very reassuring.

For us, the issue of electricity pollution is very important. This system is perfect for us in terms of sustainability.

Using PowerEdge Rack Servers has not much affected the overall flexibility of our operations or business. For us, it has always been very important to have a fast response time to keep our customers satisfied, even before we implemented the servers. That is why it has not impacted our flexibility much.

What is most valuable?

The user interface is very simple, and the support team is always happy to answer any questions we have. They are very easy to contact.

Whenever I have worked with Dell, I have felt a lot of simplification.

What needs improvement?

The price is very high.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for two years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers are very stable.

What do I think about the scalability of the solution?

At the moment, I do not know. Next year, we are planning to invest more in these servers, and I guess this is a good sign about its scalability.

How are customer service and support?

Their support is perfect. There are never problems communicating with them. If you have any questions, you can contact them very quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using another solution previously.

How was the initial setup?

I was not involved in its implementation. It was my team that was involved. What I know is that it was very easy to implement.

In terms of implementation strategy, we spoke with Dell and our specialists, and everything was very easy.

We have a hybrid cloud. We use Microsoft as the cloud provider. Dell PowerEdge Rack Servers are currently being used only in our department.

What was our ROI?

The biggest ROI is time in terms of the time it takes you to access each application and upload data. It would be difficult if there were different solutions.

Its accessibility is extraordinary.

What's my experience with pricing, setup cost, and licensing?

They are a little expensive, but in the end, with everything they provide you, the solution is perfect.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers an eight out of ten.

Foreign Language:(Spanish)

Accesibilidad extraordinaria, rentabilidad y soporte perfecto

¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?

He estado usando servidores en rack Dell PowerEdge durante dos años.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).

Estamos utilizando servidores en rack Dell PowerEdge para el almacenamiento de datos de aplicaciones.

Antes de implementar los servidores en rack Dell PowerEdge, teníamos muchos servidores. Gracias a la implementación de estos servidores ahora tenemos todos los servidores concentrados en una sola solución.

Comparta cómo los servidores en rack Dell PowerEdge han mejorado su infraestructura de TI. Si no fue así, explique por qué.

Teníamos varias soluciones que hacían el mismo trabajo y gracias a esta solución, ahora solo tengo que usar una solución. No sólo mejora nuestro espacio; también es mucho menos costoso para nuestra empresa.

Los servidores en rack Dell PowerEdge tienen el enfoque de seguridad PowerEdge Cyber Resilient Architecture. Es lo más importante para nuestra empresa. No es una opción para nosotros seguir trabajando sin esta modalidad de ejecución.

Los servidores en rack Dell PowerEdge son muy sostenibles en términos de consumo de energía. Si tengo muchas aplicaciones y soluciones el consumo será alto, pero si trabajo con una sola el nivel de consumo será mejor.

Los servidores en rack Dell PowerEdge son buenos para manejar las necesidades cambiantes de las cargas de trabajo de alto rendimiento. Todos los datos con los que trabajo son muy pesados. Usamos servidores PowerEdge porque pueden manejar los datos sin ningún problema. Esto es muy tranquilizador.

Para nosotros la cuestión de la contaminación eléctrica es muy importante. Este sistema es perfecto para nosotros en términos de sostenibilidad.

El uso de servidores en rack PowerEdge no ha afectado mucho la flexibilidad general de nuestras operaciones o negocios. Para nosotros siempre ha sido muy importante tener un tiempo de respuesta rápido para mantener satisfechos a nuestros clientes, incluso antes de implementar los servidores y por esta razón no ha afectado mucho a nuestra flexibilidad.

¿Qué características le han parecido más valiosas y por qué?

La interfaz de usuario es muy sencilla y el equipo de soporte siempre está dispuesto a responder cualquier pregunta que tengamos. Son muy fáciles de contactar.

Siempre que he trabajado con Dell, he sentido mucha simplificación.

¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?

El precio es muy alto.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

Estábamos usando otra solución anteriormente.

Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?

No evaluamos otras soluciones.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

Son un poco caros, pero al final con todo lo que te aportan la solución es perfecta.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

Por el momento no lo sé. El año que viene, planeamos invertir más en estos servidores y creo que esto es una buena señal sobre su escalabilidad.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

Los servidores en rack Dell PowerEdge son muy estables.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

El mayor retorno de la inversión es el tiempo en términos del tiempo que lleva acceder a cada aplicación y cargar datos. Sería difícil si no fuera una sola solución sino diferentes soluciones.

Su accesibilidad es extraordinaria.

¿La configuración inicial fue sencilla o compleja y de qué manera?

No participé en su implementación. Fue mi equipo el que estuvo involucrado. Lo que sé es que fue muy fácil de implementar.

En cuanto a la estrategia de implementación, hablamos con Dell y nuestros especialistas y todo fue muy fácil.

Tenemos una nube híbrida. Utilizamos Microsoft como proveedor de la nube. Actualmente, los servidores en rack Dell PowerEdge se utilizan únicamente en nuestro departamento.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Su soporte es perfecto. Nunca hay problemas para comunicarse con ellos. Si tienes alguna pregunta, puedes contactarlos rápidamente.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

8

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.

Calificaría los servidores en rack Dell PowerEdge con un ocho de diez.



Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.