We are mainly using Dell PowerEdge Rack Servers for web servers, database servers, virtualization platforms, and servers in remote locations and on ships. We are a ship passenger transport company, and we have our servers there too, so there is a little bit of everything.
Administrador sistema at a maritime company with 51-200 employees
Robust hardware, easy management with OpenManage, and excellent support
Pros and Cons
- "The robustness of the hardware itself is valuable. We have had PowerEdge servers running even after they were out of their warranty timeline. For example, about four or five years ago, we updated the virtualization platform. One of the servers that we had on that platform was ten years old. These servers have a lot of durability. You can see that they are well-made."
- "Lately, we feel that we need an improvement in our servers. Surprisingly, we have seen some servers here that do meet these characteristics. They are slightly smaller servers."
What is our primary use case?
How has it helped my organization?
By implementing Dell PowerEdge Rack Servers, we were looking for a solid infrastructure that would allow us to run our business processes and our database and web environments. With PowerEdge, we have achieved that, and we are happy.
Thanks to the durability and performance that Dell PowerEdge Rack Servers have, our company feels very confident.
I cannot assess Dell PowerEdge Rack Servers in terms of energy consumption because we are not very aware of what each PowerEdge server consumes. In terms of the capability of Dell PowerEdge Rack Servers for handling the evolving needs of high-performance workloads, we usually have the servers oversized, so we do not have any problems. We are fine.
Dell PowerEdge Rack Servers have reduced unplanned production downtime. Service outages, for example, because of problems with the servers are marginal. Normally, the problems that we have with system availability are because of communication.
We use the OpenManage console, and we have made good use of it. We started working with OpenManage a long time ago, and we have done tasks as simple as restarting a remote server from OpenManage, so we do not have to go to an actual office to do a restart.
Using PowerEdge Rack Servers has affected the overall flexibility of our operations or business, but it is not just because of the use of PowerEdge. It is also because of the use of virtual infrastructure. In this case, we work with VMware, so we do have a lot of flexibility. We can add a server, more data, or more processes. Below all that, the physical layer provided is through PowerEdge, so it has made our operations easier.
What is most valuable?
The robustness of the hardware itself is valuable. We have had PowerEdge servers running even after they were out of their warranty timeline. For example, about four or five years ago, we updated the virtualization platform. One of the servers that we had on that platform was ten years old. These servers have a lot of durability. You can see that they are well-made.
What needs improvement?
Lately, we feel that we need an improvement in our servers. Surprisingly, we have seen some servers here that do meet these characteristics. They are slightly smaller servers.
On ships, we have racks to be able to mount devices, and both the servers and the communication devices have to be small. They have to be small in depth. We need servers with the same power and the same characteristics as in the office or on land, but we would like them to be smaller. They will be more practical when it comes to being able to handle them and place them at locations where we have space restrictions.
Buyer's Guide
Dell PowerEdge Rack Servers
August 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for more than 20 years.
What do I think about the stability of the solution?
The stability of Dell PowerEdge Rack Servers is very good.
What do I think about the scalability of the solution?
You can upgrade it. You can add more capacity, more memory, and more disks. That is it. Nothing special.
How are customer service and support?
Their support is brilliant.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not previously use any similar solution.
How was the initial setup?
The setup was of moderate complexity. It was normal.
When we set up the virtual infrastructure or when we update it, the strategy is always to do it in steps. We change each server separately and take small steps and obviously avoid any service outages.
In terms of environment, we have a private cloud and on-premise setup. We have different providers, such as Belorcio and Telefónica, and we have two large CPDS, one is in a private cloud that is outside the organization and the other one is on-premises.
What about the implementation team?
We use Belorcio, who is our partner in the Canary Islands. We are from the Canary Islands.
What was our ROI?
It is a safe bet. We have servers that are already out of their lifecycle and have not failed in ten years. Some components such as the disk, especially old disks, may fail, but other than that, there has been no issue. That is why these servers are reliable.
What's my experience with pricing, setup cost, and licensing?
I do not know much about the prices. It is my colleague who has that data.
Which other solutions did I evaluate?
We did not really evaluate other solutions. We have done some tests with other manufacturers that did not go too well. We are happy with our current solution.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers a nine out of ten.
Foreign Language:(Spanish)
Hardware robusto, gestión sencilla con OpenManage y soporte excelente
¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?
He estado usando servidores en rack Dell PowerEdge durante más de 20 años.
¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).
Utilizamos principalmente servidores en rack Dell PowerEdge para servidores web, servidores de bases de datos, plataformas de virtualización y servidores en ubicaciones remotas y en barcos. Somos una empresa de transporte de pasajeros en barcos y tenemos nuestros servidores allí también, así que hay de todo un poco.
Comparta cómo los servidores en rack Dell PowerEdge han mejorado su infraestructura de TI. Si no fue así, explique por qué.
Al implementar los servidores en rack Dell PowerEdge, buscábamos una infraestructura sólida que nos permitiera ejecutar nuestros procesos comerciales y nuestros entornos web y de bases de datos. Con PowerEdge lo hemos logrado y estamos contentos.
Gracias a la durabilidad y el rendimiento que tienen los servidores en rack Dell PowerEdge, nuestra empresa se siente muy segura.
No puedo evaluar los servidores en rack Dell PowerEdge en términos de consumo de energía porque no somos muy conscientes de lo que consume cada servidor PowerEdge. En términos de la capacidad de los servidores en rack Dell PowerEdge para manejar las necesidades cambiantes de las cargas de trabajo de alto rendimiento, generalmente tenemos servidores sobredimensionados, por lo que no tenemos ningún problema. Estamos bien.
Los servidores en rack Dell PowerEdge han reducido el tiempo de inactividad de producción no planificado. Las interrupciones del servicio que ocurren debido a problemas con los servidores, son marginales. Normalmente los problemas que tenemos con la disponibilidad del sistema son por culpa de la comunicación.
Usamos la consola OpenManage y la hemos aprovechado bien. Comenzamos a trabajar con OpenManage hace mucho tiempo y hemos realizado tareas tan simples como reiniciar un servidor remoto desde OpenManage, por lo que no tenemos que ir a una oficina físicamente para reiniciar.
El uso de servidores en rack PowerEdge ha afectado la flexibilidad general de nuestras operaciones o negocios, pero no se debe sólo al uso de PowerEdge. También se debe al uso de la infraestructura virtual. En este caso trabajamos con VMware, por lo que tenemos mucha flexibilidad. Podemos agregar un servidor, más datos o más procesos. Además, la capa física proporcionada es a través de PowerEdge, por lo que ha facilitado nuestras operaciones.
¿Qué características le han parecido más valiosas y por qué?
La robustez del propio hardware es valiosa. Hemos tenido servidores PowerEdge funcionando incluso después de que expiraron los plazos de garantía. Por ejemplo, hace unos cuatro o cinco años actualizamos la plataforma de virtualización. Uno de los servidores que teníamos en esa plataforma tenía diez años. Estos servidores tienen mucha durabilidad. Se puede ver que están bien hechos.
¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?
Últimamente sentimos que necesitamos una mejora en nuestros servidores. Sorprendentemente hemos visto aquí en esta convención algunos servidores que sí cumplen con estas características. Son servidores un poco más pequeños.
En los barcos tenemos racks para poder montar dispositivos, y tanto los servidores como los dispositivos de comunicación tienen que ser pequeños. Tienen que ser pequeños en profundidad. Necesitamos servidores con la misma potencia y las mismas características que en la oficina o en tierra, pero nos gustaría que fueran más pequeños. Serán más prácticos a la hora de poder utilizarlos y colocarlos en lugares donde tengamos restricciones de espacio.
¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?
No utilizamos ninguna solución similar anteriormente.
Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?
Realmente no evaluamos otras soluciones. Hemos hecho algunas pruebas con otros fabricantes que no salieron demasiado bien. Estamos contentos con nuestra solución actual.
¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?
No sé mucho sobre los precios. Es mi colega quien tiene esos datos.
¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?
Puedes actualizarlo. Puede agregar más capacidad, más memoria y más discos y eso es todo. Nada en especial.
¿Cuáles son sus impresiones sobre la estabilidad de esta solución?
La estabilidad de los servidores en rack Dell PowerEdge es muy buena.
¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?
Es una apuesta segura. Tenemos servidores que ya están fuera de su ciclo de vida y no han fallado en diez años. Algunos componentes como el disco, especialmente los discos antiguos, pueden fallar, pero aparte de eso, no ha habido ningún problema. Por eso estos servidores son confiables.
¿La configuración inicial fue sencilla o compleja y de qué manera?
Fue de complejidad moderada, normal.
Cuando configuramos la infraestructura virtual o cuando la actualizamos, la estrategia siempre es hacerlo por pasos. Cambiamos cada servidor por separado y tomamos pequeños pasos y obviamente, evitamos cualquier interrupción del servicio.
En términos de entorno, contamos con una nube privada y una configuración local. Tenemos diferentes proveedores, como Belorcio y Telefónica, y tenemos dos CPDS grandes, uno está en una nube privada que está fuera de la organización y el otro es on-premise.
¿Lo implementó a través de un equipo de proveedores o uno interno? Si se trata de un equipo de proveedores, ¿cómo calificaría su nivel de experiencia?
Usamos Belorcio, que es nuestro socio en Canarias. Somos de las Islas Canarias.
Cuéntanos tu experiencia con el servicio y soporte al cliente.
Su soporte es brillante.
¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?
9
En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.
Calificaría los servidores en rack Dell PowerEdge con un nueve de diez.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Cloud Infrastructure Architect at a healthcare company with 10,001+ employees
The processor and management-related features are very easy to manage but it does not have the in-process memory encryption technology
Pros and Cons
- "Dell PowerEdge Rack Servers is a user-friendly solution that provides performance stability."
- "Currently, the solution does not have the in-process memory encryption technology."
What is our primary use case?
We use Dell PowerEdge Rack Servers for running SQL and Oracle DB.
What is most valuable?
Dell PowerEdge Rack Servers is a user-friendly solution that provides performance stability. The solution's processor and management-related things are very easy to manage. The other valuable feature of the solution is the disk mirroring and RAID 5.
It's flexible to include additional memories in the solution. It's a hot-pluggable thing where we can remove and add something without switching up the whole system.
What needs improvement?
Currently, the solution does not have the in-process memory encryption technology. All Intel and AMD processors are now integrating with their CPUs. Dell can add that to the processor so that whenever it does any processing, it will just encrypt those into the memory. That is a new technology most cloud providers are following through with right now.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for six to seven years.
What do I think about the scalability of the solution?
Dell PowerEdge Rack Servers is a scalable solution.
Which solution did I use previously and why did I switch?
We previously used some of the IBM Power Series to host Linux-based operating systems. We also use NetApp storage.
How was the initial setup?
The solution’s initial setup is easy.
What was our ROI?
We have seen a monetary return on investment with Dell PowerEdge Rack Servers.
What other advice do I have?
Dell PowerEdge Rack Servers are better suited for database applications, and they support a lot of applications.
The solution's Cyber Resilient Architecture approach to security has good features like file integration and monitoring. Since a lot of ransomware and cybersecurity attacks happen nowadays, the data should be encrypted end to end. That will give more security to the customer or whoever is using it.
The solution is more suited for database applications. It gives more efficiency in processing CPUs and gives constant improvements in performance.
Dell PowerEdge Rack Servers has reduced our unplanned production downtime by 5% to 10%. We have annual maintenance, where we easily do a lot of software and firmware upgrades.
Overall, I rate Dell PowerEdge Rack Servers a seven out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Dell PowerEdge Rack Servers
August 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Team Manager at a tech services company with 51-200 employees
Helps with computing, storage, and server capacity for our back-end and front-end workloads
Pros and Cons
- "The product is reliable."
- "The product must improve its integration with VMware."
What is our primary use case?
We are using R640 and R740 models. We use the solution as the back end and front end of our environment.
How has it helped my organization?
We use it for computing, storage, and server capacity for our back-end and front-end workloads.
What is most valuable?
The product provides good quality for its price. PowerEdge is one of the best in the market. We have been using it for 12 to 15 years, and the server has broken only once. The product is reliable. It is really important for us. The tool delivers everything we need. It does what we want it to do.
What needs improvement?
The product must improve its integration with VMware. It is really important to us. They should make the management more out of the box so we have less maintenance.
For how long have I used the solution?
I have been using the solution for 12 to 15 years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The scalability depends a little bit on the software we use.
How was the initial setup?
The initial setup is pretty easy. It is an out-of-the-box experience. It's plug-and-play. We click it in, attach the cables, and start.
What's my experience with pricing, setup cost, and licensing?
As an enterprise customer, the pricing is fine for us. There are also possibilities to interact over the price and discuss. We have no complaints.
Which other solutions did I evaluate?
We have evaluated HPE and Cisco. The main difference we noticed is interoperability. We use a lot of VMware software. The integration with Dell is always perfect. It is a big advantage for us. HPE lacks interoperability.
What other advice do I have?
The Cyber Resilient Architecture approach is a good step. Hackers always try to get into infrastructures or use ransomware to encrypt files. Dell has taken it very seriously. We can see there's a lot of development in PowerEdge. New services are coming out. It's more powerful. It also has less energy consumption. They're going in the right direction.
We use the OpenManage console to patch our servers. It made some really good developments in the last few years. We can just press a button, and the upgrade continues. We're very happy with it. It has made our staff's work easier and reduced the time spent on tasks. A task that took us 40 hours before now takes us 20 hours to complete.
The product has provided us with reliability in a positive way.
HPE and Lenovo are the product's competitors.
Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineering Manager at a retailer with 1,001-5,000 employees
The lifecycle management with iDRAC works really well and helps with maintenance and keeping track of what we have in our company
Pros and Cons
- "The solution's lifecycle management with iDRAC works really well, and it is a valuable feature because it helps with maintenance and keeping track of what we have in our company."
- "We wanted to have two storage cards during the onboarding process of the solution, which were available only on the more expensive version of the boxes that we usually use for work in our company."
What is our primary use case?
I use Dell PowerEdge Rack Servers in my company, mostly for virtualization and also for some applications running directly on physical machines.
What is most valuable?
The solution's lifecycle management with iDRAC works really well, and it is a valuable feature because it helps with maintenance and keeping track of what we have in our company.
The product offers a bit of a larger landscape to manage the entire environment. There is a feature that allows you to see the power distribution the rack servers in your environment use.
The product has some other features that were really beneficial for my company and made it easier for us to work with the systems, as it became easier to expand and fix them online.
What needs improvement?
We wanted to have two storage cards during the onboarding process of the solution, which were available only on the more expensive version of the boxes that we usually use for work in our company. It would have been easier for my company to deal with the product if the two storage cards provided during the solution's onboarding process of the expensive versions of the solution were available for the slightly simpler versions of the tool.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for six years.
What do I think about the stability of the solution?
In our company, we have had some really good results with the product's hardware, but we also had a couple of sets of hardware be bought that had a lot of memory errors, so we needed to have a lot of DIMM hardware replaced. In my company, we had really stable sets of hardware and not-so-stable ones as well.
What do I think about the scalability of the solution?
The range of systems under Dell PowerEdge Rack Servers is large enough to have both small enough systems and large enough systems, so the product's scalability is fine.
How are customer service and support?
It is not me but mostly my colleagues who have contacted the solution's technical support. From what I know, I can say that the solution's technical support works really well, so it's okay. In our company, we can schedule a replacement part very quickly with the help of the solution's technical support.
I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my company, we had experienced too many hardware failures with our previous solution supplier, HPE.
How was the initial setup?
My company's tools for deployment had to be modified to take care of the product's deployment phase. The product's deployment phase was not super complicated, but it did take my company a couple of weeks to build it up and to make it work, which was not too bad. The aforementioned process would have been the same for every other company as well, so it was okay, in my opinion, since it was not worse than the processes of some other tools.
What's my experience with pricing, setup cost, and licensing?
I don't know about the product's licensing part. Price-wise, it is an okay product. I believe that the cheaper the better, but I think that the product's price is okay.
Which other solutions did I evaluate?
As a part of my company's evaluation process, we considered Supermicro against Dell PowerEdge Rack Servers. Compared to Supermicro, Dell PowerEdge Rack Servers are a bit cheaper, but the product's con stems from the fact that we had to do too many things in our company to make it work. The amount of effort to maintain all of it and to build or maintain it all was too much. Though the product was a little bit more expensive than Supermicro, its management features were way more extensive, which made a difference for us in our company.
What other advice do I have?
In my company, we were trying to resolve some particular issues through the implementation of Dell PowerEdge Rack Servers, as we had experienced too many hardware failures with our previous solution supplier, HPE.
PowerEdge Cyber Resilient Architecture's approach to security, including the silicon-based root of trust, signed firmware updates, and user access security, works well, but my company doesn't have many sales-related areas to report.
The assessment of Dell PowerEdge Rack Servers for energy consumption in my company is not much of a big deal for us. In our company, we saw that the energy consumption of the product depends on which role of the machines it is concerned with, especially when it came to the more mission-critical servers which we used to use in high-performance mode, causing them to use more power because it helped make our company quicker which in turn helped with the generation of higher revenue for us. Power consumption was not much of an issue like a couple of years ago, meaning it has changed a bit. Our company has B Corp certification, causing us to look towards areas like the product's energy consumption since it is much more important now than it used to be in the past.
In terms of the concept of power or energy consumption of the product, I can say that it fits and helps meet my company's requirements because of the different power profiles we can deploy.
In my company, we don't use OpenManage Enterprise.
The overall flexibility of our organization's operations with the use of PowerEdge Rack Servers has been okay, as we usually use virtualization software on top of the product, giving us big-sized machines.
There are a lot of options that one can opt for when using the solution. I like how my company talks with people inside Dell to help us with what we need or figure out how to do something. If you look at the product from a broader perspective, it works really well as a large package.
I rate the overall solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at Parkstad IT
Can be used for SQL servers, domain controllers, virtual center servers, and backup environments
Pros and Cons
- "Dell PowerEdge Rack Servers are easy to manage and install, and it gives us a lot of time to do other things."
- "Dell PowerEdge Rack Servers could improve the bezels in front of it."
What is our primary use case?
We are local governments, and we use the solution for computing power and view. We use the Dell PowerEdge Rack Servers for our ESX cluster, SQL servers, domain controllers, virtual center servers, and backup environment.
What is most valuable?
Dell PowerEdge Rack Servers are easy to manage and install, and it gives us a lot of time to do other things. We hang it in a rack, install software on it, and it is automatically deployed for the environment.
What needs improvement?
Dell PowerEdge Rack Servers could improve the bezels in front of it. Because they always change the bezels, it's strange when you come with the customer into your cell room and see ten different bezels hanging.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for 25 to 30 years.
What do I think about the stability of the solution?
Dell PowerEdge Rack Servers is a pretty stable solution. When there's something wrong with the hardware or hard drives, it can be changed in a running system.
How are customer service and support?
The solution's technical support is good. I call the technical support team when I have a question or problem, and it's always fixed within 30 to 60 minutes. The technical support team resolves our issues on the phone, or the next day, an engineer would come with spare parts to fix the issue.
I rate the solution’s technical support eight and a half out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used HPE Compaq Server.
After surveying what was better for us, we came to Dell PowerEdge Rack Servers and stayed with it because it was good. Dell PowerEdge Rack Servers' price is better than HPE Compaq Server, and it's easy to rack mount. You don't need equipment to hang it on a rack. With other equipment, you need a screwdriver and a bolt. Dell PowerEdge Rack Servers are easy to hang and get out of the systems.
How was the initial setup?
The solution's initial setup is a bit complex because we have a fiber environment and a network environment, which we always have to configure. The fiber environment takes a lot of time. The network environment takes some time, wherein you install the OS and deploy your configuration file on it. The implementation is pretty fast and takes five to ten minutes. Then, you do all the configuring around it because you want to connect it to your power store.
What about the implementation team?
In our environment, it takes between 30 and 60 minutes to get the solution out of the box into a running system.
What other advice do I have?
The solution's power consumption has improved a lot. We always have two power supplies on it. When there's a power outage, and one doesn't work, we have the other spare one. The power consumption is always balanced over two. So, power consumption has gone from high to medium and is even lower now. We are not using the spinning disk anymore.
The solution's ability to handle the evolving needs of high-performance workloads is good. We have a couple of power racks exclusively used for SQL storage. Since the SQL databases are running on them, they need performance, and they perform perfectly.
The solution has helped reduce our unplanned production downtime, but that is because we are also using VMware. So, you can do downtime during the daytime and plan it. Our hardware doesn't power off once a year.
We check every month for OpenManage updates. We check the OpenManage appliance, get a catalog, look at it to see if there is new hardware or firmware, and always deploy them every month. So we are always on top of the new updates.
Overall, I rate Dell PowerEdge Rack Servers a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a tech vendor with 10,001+ employees
Best support, easy to deploy and manage, and capable of supporting all types of workloads
Pros and Cons
- "You can use Dell PowerEdge hardware for anything. It supports everything such as file servers, web servers, and DB servers. It can support all critical servers and applications. There are bank applications running on PowerEdge servers."
- "Dell hardware is not as stable as HP. I have not seen any issues with HP in five years, but with Dell, I am getting multiple issues. It's not stable. They need to verify why it has multiple issues and why Dell hardware is not as stable as HP hardware."
What is our primary use case?
We're using it for various purposes, such as DB servers, web servers, application servers, file servers, print servers, etc.
How has it helped my organization?
We can use the OpenManage console for managing multiple rack servers. We can manage all of them in a single console. The firmware can be pushed on multiple servers via the OpenManage console. It's very user-friendly, and it makes it easy to download and update the firmware. There are multiple options. If I have 15 servers of the same model, to update the firmware, I don't need to download the firmware on each server. With the OpenManage console, we can download it just once and then push it to multiple servers.
The OpenManage console has affected our IT staff’s productivity. Upgrading firmware on each server generally takes two hours. So, upgrading firmware on multiple servers would take a lot of time. For example, for 15 servers, it would take at least 30 hours, whereas, with the OpenManage console, we can update all the servers within two hours.
The OpenManage console also decreases the time it takes to deploy new data centers. It would take more time to deploy the individual servers.
We can use Dell Lifecycle Controller for remote server management. If something happens, I use the iDRAC console to check the impact. It's easy to identify the issue from the iDRAC console. If there is a blue screen or purple screen, it's a hardware-related or software-related issue. I am based in India, but I can easily support US operations. iDRAC allows me to work remotely to troubleshoot. So, troubleshooting, as well as firmware downloads and updates, are very easy. All the firmware and drivers are available on a single page. I can download or update the firmware if there is a purple screen or a driver is missing. In the OpenManage console, everything is visible. We can see the installed version and the available version in a single console. It shows anything that is non-compliant in your list. If my environment has 1,000 servers, it will show whether all 1,000 servers are up to date or not. I can then identify and plan for the firmware updates. After updating the firmware, the hardware runs smoothly.
It supports multiple operating systems. I have experience installing Windows servers, ESXi, and Linux. It's not only for Windows. We use the VMware ESXi operating system. On ESXi, we run around 6,000 virtual servers. We have app servers, DB servers, and file servers. There are also manufacturing applications, where they are running robotic machines. So, there are different applications running.
What is most valuable?
You can use Dell PowerEdge hardware for anything. It supports everything such as file servers, web servers, and DB servers. It can support all critical servers and applications. There are bank applications running on PowerEdge servers.
PowerEdge rack servers are good in terms of energy consumption.
What needs improvement?
Dell hardware is not as stable as HP. I have not seen any issues with HP in five years, but with Dell, I am getting multiple issues. It's not stable. They need to verify why it has multiple issues and why Dell hardware is not as stable as HP hardware.
For how long have I used the solution?
I have 15 years of experience in the IT industry. I have worked in multiple companies, and I have more than 10 years of experience with Dell hardware. I have worked with Dell PowerEdge R720, R730, R740, R830, R840, and R940, and I have also worked with Dell PowerEdge VRTX Chassis M630 and M640.
What do I think about the stability of the solution?
Dell hardware is not as stable as HP hardware.
How are customer service and support?
Their support is number one worldwide. I never got that much support with other hardware. I would rate them a 10 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have also worked with HP hardware in one of the companies. In five years, I generally did not see any issues with HP hardware, but in case I had any problem with hardware, they took more than 10 days to replace the hardware or troubleshoot the problem. I don't like that. Whereas Dell provides support within four hours for hardware replacement. They provide better support. Within four hours, they arrange for a replacement. Their support is number one. I would recommend Dell because their support is very good.
Dell's hardware is not as stable as HP's. We see multiple issues, such as hard disk failures. We need to apply updates or patches. Dell is user-friendly. So, it's very easy to apply and download, but the hardware is not stable. This is the only part that needs to be developed from Dell's side.
HP is more expensive than Dell. Dell provides better quotes. They give multiple options to buy the hardware.
How was the initial setup?
Its deployment is very easy. Anybody can deploy it. They provide everything. Its deployment is easy and user-friendly.
For deployment, we have customized ISO for our environment. We use that. For ESXi, we are using the Dell custom image that they provide on their website. We can download that directly from there, and that's it.
What's my experience with pricing, setup cost, and licensing?
One of the clients has been offered a price of $18,000 instead of the regular price of around $25,000.
What other advice do I have?
It supports everything. You can install anything you want. If you want DB, you can do that. If you need high-performance workloads, you need to increase storage capacity. It depends on the configuration, but it will support that. The PowerEdge server has 16 slots. You just need to buy maximum capacity during the purchase.
I would rate Dell PowerEdge Rack Servers a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of IT at a hospitality company with 201-500 employees
Consistently achieves reliability and reduces unplanned production downtime with exceptional support
Pros and Cons
- "They could make the service tags larger as I get older."
What is our primary use case?
In my work environment, I deploy Dell PowerEdge Rack Servers for servers. We are currently running database and file sharing workloads on our Dell PowerEdge Rack Servers.
What is most valuable?
The best features of the Dell PowerEdge Rack Servers include the fact that I haven't had any problems, and the Dell support at the ProSupport level is very good. The impact of the Dell PowerEdge Rack Servers on my organization has been positive, as I haven't had any outages. This is due to the equipment. Using the Dell PowerEdge Rack Servers has helped us reduce unplanned production downtime. We've reduced unplanned production downtime significantly, as I haven't had any hardware failures. The flexibility of my operations has been positively affected by the Dell PowerEdge Rack Servers, as they're good for space savings.
What needs improvement?
I don't have any issues or complaints with the Dell PowerEdge Rack Servers, but they could make the service tags larger as I get older. It's not that they aren't customizable; you can actually use your phone to scan the barcode, and everything's pretty good.
For how long have I used the solution?
I have probably 15 years of experience with the Dell PowerEdge Rack Servers.
What do I think about the stability of the solution?
The issue was with the hardware, not on my side or Dell's side.
How are customer service and support?
I would rate Dell support for their rack servers as a 10.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I've been using Dell throughout my entire career, so I've not experienced other solutions that don't measure up to Dell.
What about the implementation team?
We used Computacenter as our third party reseller. My experience with the third party we used was very good.
What was our ROI?
I haven't seen ROI in terms of operational impacts; the reliability of the Dell PowerEdge Rack Servers is what stands out as the main thing.
Which other solutions did I evaluate?
I have only been using PowerEdge throughout my career without evaluating other options.
What other advice do I have?
We recycle the devices as part of our sustainability efforts. We have not been using or running any AI workloads on the Dell PowerEdge Rack Servers. To someone considering running AI workloads on these servers but concerned about costs, that's a valid concern. We don't have a current need or workload for AI. It ensures we have the right technology, and what we're paying for that technology is good fair value. Our AI journey, while we're not using it right now, we probably plan to implement it within the next nine months.
Overall, I would rate the Dell PowerEdge Rack Servers a solid 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 9, 2025
Flag as inappropriateGood stability, easy to use, and easy to deploy
Pros and Cons
- "The solution is easy to use and very stable, and we are happy with it."
- "It would be nice if it were all included as a part of PowerEdge so you can check your server's performance and availability online."
What is our primary use case?
We use the solution to host on a private cloud. We use a lot of the 600 and 700 series.
How has it helped my organization?
Dell has grown a lot since the fourth generation. When I buy Dell PowerEdge Rack Servers, I don't have to worry about servers, stability, and ease of deployment.
What is most valuable?
The solution is easy to use and very stable, and we are happy with it.
What needs improvement?
Some of Dell's competitors have already been feeding a lot of the performance and availability data to an online platform. We haven't seen that with PowerEdge, or at least we never used it. It would be nice if it were all included as a part of PowerEdge so you can check your server's performance and availability online.
For how long have I used the solution?
I've been using Dell PowerEdge Rack Servers for a long time. I have been using it before it was called PowerEdge.
What do I think about the scalability of the solution?
The solution's scalability is very good. Nowadays, you can jam so much infrastructure into very small 1U or 2U servers, which is very impressive.
How are customer service and support?
The solution’s technical support team is pretty responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We use a lot of Supermicro servers, which are very good in terms of customizability. Supermicro servers can also be a lot aggressive in pricing. We use Supermicro for really lower-end and high-end servers. We use Dell for a lot of the middle-end servers.
How was the initial setup?
It is easy to deploy Dell PowerEdge Rack Servers.
What was our ROI?
We have seen a return on investment with the solution in terms of stability and ease of use.
What's my experience with pricing, setup cost, and licensing?
I wouldn't say the solution's pricing is the best, but it's very competitive.
What other advice do I have?
Right now, we're using a lot of 13, 14, and 15-gen PowerEdge servers.
Many of our customers who do encryption at rest use Dell's TPM chip capability, which works.
PowerEdge Servers are very good for handling the evolving needs of high-performance workloads. We were able to use the solution to scale many of our compute nodes, which are used by many of our customers who need a lot of high computing. So, we're pretty happy with it.
Nowadays, PowerEdge is very reliable and has helped reduce unplanned production downtime twice as much as five years ago.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: August 2025
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