Dell PowerEdge R-Series Reviews

We are a solution provider and this is one of the products that we implement for our customers. Their use cases can be everything from storage to simple computing to network traffic analysis. We have a lot of customers that just do everything with these servers, and it's difficult to keep track of.

We will architect and help the customer identify the best solution for their software, and then essentially modify whatever they need. This might include adding cards, deploying their software onto the server, and then managing their inventory.

PowerEdge is good when it comes to dealing with the evolving needs of high-performance workloads that our customers have. Whatever software they're developing seems to be able to take advantage of it.

The system's management frameworks have enabled at least one of our customers to progress toward full automation. Their internal scripting works with automation, which means that they can leverage the tools that Dell has created and merge them with their own software. This is something that's benefited them.

iDRAC is one of the most valuable features, as well as having BMC.

The real advantage to Dell when I look at some of the other competitors is the support. The support is better than Lenovo and HP. For example, it's much easier to get replacement components, and we can get service out to customers as quickly as possible. There aren't as many hoops to jump through. It's just not as challenging. This is one of the big reasons we stick with Dell.

The iDRAC telemetry for monitoring PowerEdge system data and providing analytics is a good feature. We have a lot of the sensor data that we capture, and it's very useful to our customers. Being able to pull that out and tell them the consistency of their product is a good value-add to sell.

The big problem that we have at the moment is with the supply chain. If it were more realistic then we'd probably be able to expand some of these systems a little bit more. This might be more CPU options, different memory, or overall consistency.

Certain customers have requirements that they prefer. I've had some trouble where the customers are not happy with the Toshiba drives, and it's a challenge when it comes to specific requests for Dell to a non-deviate, and only use Seagate drives.

I have been working with Dell PowerEdge Rack Servers for approximately 14 years.

This product seems stable to me. Compared to products from other vendors, I don't have as many problems with them.

From a scalability standpoint, getting more systems or expanding capacity has never really been an issue.

I would rate Dell's technical support a nine out of ten.

Compared to other solutions, Dell PowerEdge Rack Servers are very good.

In general, the user interface on Dell's products, including iDRAC, is a little bit easier and more intuitive than those of competing solutions from vendors such as Lenovo and Supermicro. 

Our customers have seen a return on their investment with this solution.

The pricing for PowerEdge servers is reasonable. Our customers continue to purchase them from us. When it comes to pricing, often our customers are doing the work for us. They compare pricing and costs against other hardware vendors to see who is going to come out on top. More often than not, they choose Dell.

We do a little bit of support for our customers, depending on the contract that we have with them. When there is a problem with a sever, some people just want to replace it immediately. They don't really care about trying to replace single components. They just want to get their server up and running, so they swap it out. It's very much done on a case-by-case basis.

My advice for anybody who is considering this solution is that it's the support from Dell that really makes things easier for us. There is always a little bit of movement when it comes to the costs and getting the numbers where they need to be. But, at the end of the day, dealing with Dell means it's easier to support a customer, especially with critical response times. This is something that's been really beneficial for us.

Overall, this is a good product, and judging by the feedback from my customers, there are very few additional features that they want or need. Dell seems to have done a pretty good job with what is currently released.

I would rate this solution a nine out of ten.

We use this solution for SAP and for other critical information that our customers need.

Our customers are really happy when we use PowerEdge because it improves the performance of their company. They also end up having more internal users or internal customers satisfied with solutions that they use in their company, such as SAP.

The system management capabilities of PowerEdge helped increase staff productivity by 50% for our latest client.

I've found the reliability, support, the capability to grow, and the ability to add other Dell solutions to be very valuable features.

As for security features, it's a good quality solution for the price. You can add different software or patches to have a better security solution.

It has helped reduce the data processing time by 30%.

The PowerEdge system management frameworks have enabled us to progress toward full automation when it comes to managing more.

The Industrial and healthcare areas both need improvement.

I've been using this solution for about three years.

The stability is really good.

It is scalable. You can start small and then add more products that allow you to increase the productivity of your company.

We have about 300 users and plan to upgrade the solution with more components.

We have not had a good experience with support. Technical support staff take too much time to resolve tickets. We have a super plus level of agreement, which means that the time of response is supposed to be four hours. The resulting time is supposed to be 48 hours. We sometimes see 72 hours go by with no solution provided to resolve the problem. So I would rate technical support and customer service at six on a scale from one to ten.

Neutral

We replaced Dell technology because PowerEdge is much better.

The initial deployment was straightforward because we already had technical architects who knew how to deploy the solution.

The deployment took over a month.

We implemented it ourselves with a team of six to seven people including a technical architect, an SAP Basis engineer, technicians, and a security officer.

The price is good for the quality of Dell PowerEdge Rack Servers.

We looked at Lenovo.

You should compare PowerEdge's time for response, the scalability of the solution, the licensing cost, and support to those of other brands.

Sometimes you try not to spend too much on technology, but there is a point at which it is necessary to invest in this solution because you will increase the productivity of your company. When you see the quote, remember that all that money can be recouped with the increase in production.

If you wait for too long, you may start having problems and lose productivity. You can really get hit hard with a loss of productivity. You have to determine the time to change the technology to a new one.

If I were to rate Dell PowerEdge Rack Servers, I would rate them a nine on a scale from one to ten.

We used PowerEdge Rack Servers to transfer all of our physical servers and legacy systems into a virtualized environment on VMware. 

When we moved to PowerEdge Rack Servers, we converted all the physical legacy servers to the virtualized server. This reduced the operational cost, maintenance, and availability of the environment by 30 to 40%.

This solution's analytics have helped to decrease downtime. We were previously maintaining functionality by 92 to 93%, and this has increased to 98 to 99%.

The security features that PowerEdge provides have been very useful for our environment. We have integrated iDRAC Telemetry with our internal centralized monitoring tool, HPSM.

The complete hyper-converged infrastructure of this solution has been most useful. PowerEdge helped to reduce the data processing time by 20%. The system's management frameworks enabled us to progress towards full automation. 

This is a very stable solution. 

This is a scalable solution. We have almost 800 servers hosted on PowerEdge as well as almost all major banking applications. 

I would rate the technical support for this solution a seven out of ten. Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly. 

We previously used HPE servers, but found that Dell offered enhanced features in comparison and was the best option in Saudi Arabia. Dell offered stability and scalability. 

Deployment took approximately a week. Initially, we required three people to do the deployment. After the deployment, we have three people dedicated to doing operations and maintenance.

The initial setup was completed by Dell.

Within 24 months, we saw return on investment by using this solution. 

The pricing is good compared to other products. 

I would recommend PowerEdge Rack Servers because it is very stable and easy to deploy, manage, and maintain. It also offers reliable performance. 

I would rate this solution a nine out of ten. 

We specifically used the VMware and ESX host.

The system integration details are our favourite feature and the fact that we can maintain and control the systems remotely.

The iDRAC Telemetry for monitoring the PowerEdge system is useful. Some of our servers are not in our data centers so we are able to manage them remotely, in case of an outage or any other problem.

This solution is really reliable. The storage functionality is our favourite feature. I would rate this solution a ten out of ten when it comes to running the latest high-demand applications. It is easy to work with, maintain and deploy. 

Lastly, this solution has helped decrease production down time by 25%. The system management capabilities of PowerEdge have helped increase staff productivity by 25% and helped to reduce data processing time in our organization by 10%. 

The data analytics for this solution could be improved. 

I have been using this solution for 15 years. 

This is a stable solution. It offers reliability and we have not had any outages. It improves with every generation. 

This is a scalable solution. We have 200 employees making use of a full stack of applications supported by this solution. 

I would rate the support for this solution a seven out of ten. This is due to the fact that there is sometimes a shortage of parts. 

Neutral

The initial setup is straightforward. Deployment took two days. We implemented new power servers in a cluster one by one. 

This solution is reasonably priced and licenses are easy to acquire. 

The PowerEdge system management frameworks have enabled our business to progress towards full automation. This has freed up time to focus on different parts of the business, rather than constantly monitoring issues.

I would rate this solution a nine out of ten. 

We continuously expand our data center infrastructure with Dell PowerEdge Servers, deploying virtualization platforms across multiple data centers. As our computing needs grow, we consistently require additional compute resources, leading to ongoing expansion efforts. Each month sees the addition of new PowerEdge Servers to accommodate our evolving requirements.

The most significant benefit we've experienced is the simplicity of working with a single vendor. This streamlined approach has greatly improved our service level experience. Whenever there's an issue, we can quickly reach out to them and receive prompt replacements or support. With ProSupport, the reliability and responsiveness of Dell's support services are truly impressive. We have peace of mind knowing that our technical needs will be addressed swiftly, often with next-day solutions.

Efficiency and power consumption have seen improvements in the last generation of servers. However, it's important to note that these aspects are largely comparable across vendors when utilizing the same hardware components.

The cyber-resilient architecture is a crucial feature, particularly for security purposes. Its inclusion provides reassurance for us as hosts, allowing us to confidently communicate to our customers that we employ this advanced technology in our data centers. This enhances our credibility and serves as a point of trust when engaging with our clients.

PowerEdge Servers have significantly reduced unplanned production data shutdowns, particularly compared to our previous experience with Dell, when we encountered frequent shutdowns due to hardware malfunctions, but with PowerEdge, downtime has been consistently minimal for the past five years. This improvement has greatly benefited both us and our customers, as it allows us to provide services with much better SLAs.

The adoption of the OpenManage Console has impacted our productivity positively as we are currently in the process of rolling it out for our servers.

The standout feature is the remote control accessibility, which allows our team to access and manage the servers locally or remotely. We primarily utilize these servers for virtualization, running VMware to consolidate them into a large data center. This setup perfectly aligns with our specific requirements, and our technical team thoroughly enjoys working with it. We've experienced fewer issues compared to previous hardware solutions from other providers. With PowerEdge servers, our stability has significantly improved.

There might be room for improvement in terms of efficiency, particularly with PowerEdge servers. However, it's worth noting that this issue isn't unique to Dell but rather a general concern across the industry.

We have been using it for almost twenty years.

Stability is paramount, and it's the feedback we consistently receive from our technicians. When we seek their advice on hardware selection for various solutions, they consistently recommend Dell without hesitation.

Scalability is a strong suit, particularly for our high-demand usage scenarios. We leverage storage virtualization with VMware installation, initially setting up nodes with lower capacity. As our needs grow, we can easily expand storage by adding more nodes or increasing capacity. This scalability extends to our infrastructure, allowing for flexible expansion and adaptation as required.

In general, it's common to encounter issues, especially during late hours when support might not be readily available. However, we haven't faced significant problems with our PowerEdge servers. Any challenges we've encountered are more often related to client devices, such as laptops from Dell. When it comes to server support, our experience has been excellent, almost rating it a perfect ten out of ten.

Positive

When comparing Dell PowerEdge servers and services to other options on the market, it's challenging for us to provide a comprehensive evaluation because the majority of our servers in the data center are Dell. Therefore, our main frame of reference is Dell versus alternative solutions. According to feedback from our technicians, Dell is typically preferred over other brands like Dell due to its perceived stability. This comparison is primarily focused on hardware solutions rather than support services.

Deploying Dell PowerEdge servers is straightforward and efficient. It saves us a significant amount of time since it's mostly plug-and-play, with minimal setup required. Our technicians have become accustomed to the process, with approximately fifty percent of the time previously spent on setup now being saved. As we continue to set up numerous Dell servers, we find the process consistently easy and reliable, with no major changes in the setup procedure.

Our primary deployment model for PowerEdge servers revolves around virtualization. While we do have some servers deployed on-premises, the majority are situated in the data center, serving as the backbone for our virtualization solution.

We have a strong agreement in place with our parent company, that typically ensures favorable pricing terms for us, although occasionally we may need to negotiate with Dell representatives for further discounts to provide competitive pricing to our customers.

In our business, we prioritize scalability over a plethora of features. Having identical servers across our infrastructure simplifies support and enhances technician familiarity. This uniformity streamlines processes, making it easier for our team to understand and manage the systems efficiently. Additionally, in our design and digital systems development, we lean towards utilizing Dell for its robust support and scalability, ensuring our solutions can easily scale as needed. Overall, I would rate it nine out of ten.

We use it in the media industry.

Our customers have numerous benefits, including an array of features such as RAM quantity, CPU power, and storage capacity.

Our energy consumption was quite high five years ago when we were a service provider. Today, over the last two generations, our power consumption has decreased significantly. This reduction is highly beneficial for our operations.

The flexibility is commendable. Whenever we need to perform any task on our records or servers, the process is smooth and swift. In the twenty years of using Dell, we haven't encountered any troubles, problems, or issues, which speaks volumes about the reliability of their products.

The enduring stability and longevity offered by Dell PowerEdge Rack Servers stand out as their most invaluable feature. These qualities enable organizations to deploy and utilize the same server model for extended periods, bolstered by Dell's steadfast guarantee.

The pricing structure could be improved.

I have been using it for over ten years.

Stability is excellent overall. We've encountered only one issue, which pertained to a SAN rather than a server. This occurred due to a peak in energy, affecting the controller within the rack. Nonetheless, stability remains consistent for our servers.

Scalability is truly excellent, as we can start with a certain number of memory units, and when a customer requests additional memory or space, we can easily upgrade. This process is fast and straightforward, making it highly beneficial.

We've relied on tech support for at least twenty years, and every time we've reached out, we've received swift and effective solutions. I would rate it nine out of ten.

Positive

The advantage of Dell over other vendors lies in the fact that over the course of twenty years, we've consistently opted for solutions that include mission-critical assistance. However, we've only needed to utilize this assistance twice in two decades. This demonstrates the exceptional quality of Dell's hardware, which has been thoroughly tested and proven reliable—an essential feature and service for us.

Deploying was simple. We were assigned directly to the data center. As consultants, we began by working directly in the rack. We initiated the installation process, starting with the hypervisor, and everything proceeded smoothly.

Twenty years ago, we used to purchase directly from Dell. However, they later decided to sell only through partners in Italy. Consequently, when we transitioned to buying from partners, we also became partners ourselves. At present, the pricing seems a bit high for us. While we manage to procure products through competitive bidding, the list pricing remains challenging for us. This difficulty primarily arises when selling to customers, especially medium-sized ones requiring only two or three servers.

Overall, I would rate it nine out of ten.

We've never had any issues with using Dell PowerEdge Rack Servers for everything we need. Essentially, they're our go-to brand for servers.

From what I've gathered, it seems that they're heading in the right direction by implementing silicon-based hardware updates, enhancing user access security, and optimizing the supply chain. These developments are sensible, especially for environments like data centers and research facilities, as they prioritize both security and efficiency.

I'm highly impressed by the energy efficiency of Dell PowerEdge Servers. Having worked with servers for a long time, I remember their high power consumption. However, the new Dell products have drastically reduced energy usage, which is not only remarkable but also makes them much quieter.

Primarily, what we value most is the stability of Dell PowerEdge Rack Servers. We appreciate the confidence of deploying them in production, knowing they'll perform reliably without any issues.

There might be room for improvement, especially in the software aspect, such as firmware updates. While it's relatively straightforward now, it would be beneficial to have a solution that allows updating the server firmware without taking it offline.

I have been working with it for approximately fifteen years.

It provides excellent stability capabilities.

Scalability isn't particularly relevant to our use case.

Before switching to Dell, we used to rely on HPE servers. Unfortunately, we experienced increasing instability with their hardware over time, particularly noticeable in critical components like storage controllers, which are crucial in my line of work. 

We also encountered numerous issues with the mainboards. As a result, we had to explore alternatives from different vendors. Although we also tried Supermicro servers, which showcased some innovative features at the time, we found Dell to offer better stability overall. While Supermicro was aiming for rapid innovation, they struggled with stability issues in their servers.

We managed the deployment in-house, and it was remarkably straightforward. Setting up the racks and mounting the hardware, including the components inside the servers, was hassle-free. Overall, it was a seamless process.

I believe the return on investment with Dell servers is positive. While I may not have a precise answer, a strong indication for me is the ongoing satisfaction in receiving the necessary components and support from Dell.

Overall, I would rate it ten out of ten.