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reviewer2339154 - PeerSpot reviewer
Responsable de sistemas at a transportation company with 1,001-5,000 employees
Real User
Jan 31, 2024
Highly reliable, good support, and significant reduction in downtime
Pros and Cons
  • "The reliability of its hardware and the support they provide are valuable."
  • "We have a cloud-first strategy, and hardware is starting to become more and more secondary, so we are not betting on it."

What is our primary use case?

We mainly use Dell PowerEdge Rack Servers for virtualization and for Windows-based file servers and domain controllers.

By implementing Dell PowerEdge Rack Servers, we mainly wanted to achieve good support from the manufacturer.

How has it helped my organization?

The department that maintains the data center has considerably fewer worries than before.

I cannot assess Dell PowerEdge Rack Servers in terms of energy consumption because we have them hosted in a data center, and the consumption does not depend on us. Similarly, I cannot assess Dell PowerEdge Rack Servers for handling the evolving needs of high-performance workloads because we do not have high-performance environments. Our environment is pretty basic.

In terms of the impact of Dell PowerEdge Rack Servers on our organization’s sustainability goals, I am not aware of the company's sustainability goals, but I believe that Dell has a sustainable development policy. At a booth at this convention, they show how they handle the entire issue of recycled packaging and equipment.

Dell PowerEdge Rack Servers have clearly reduced unplanned production downtime, but I cannot exactly say how much.

Dell PowerEdge Rack Servers have not affected the overall flexibility of our operations or business but virtualization did.

What is most valuable?

The reliability of its hardware and the support they provide are valuable.

What needs improvement?

At the moment, I do not have an area for improvement. We have a cloud-first strategy, and hardware is starting to become more and more secondary, so we are not betting on it.

My expectations for it are that it will work while we migrate to the cloud, and it will remain as reliable as it is now so that in the future, we continue using it for the uploads that we need to have locally.

Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for more than ten years.

What do I think about the stability of the solution?

The stability of Dell PowerEdge Rack Servers is extraordinary.

What do I think about the scalability of the solution?

It depends on what you buy, but in principle, if you work with rack servers, the scaling is horizontal, so you just have to keep adding to it.

We do not have any difficulty in scaling. In the end, virtualization systems allow you to scale very easily. Above all, the software is the one that provides scalability here.

How are customer service and support?

Their support is very good.

Which solution did I use previously and why did I switch?

We have used HPE ProLiant and Cisco UCS. We do not only work with Dell. We also work with other manufacturers. The main difference between the server solutions would be the price.

How was the initial setup?

I am a part of the decision-making core team and the approval core team, so I am ultimately the one who opts for one technology or another, one manufacturer or another, as long as the purchasing department finds the price fair.

The installation was very simple in the end. The strategy was to virtualize. Once you are already involved in virtualization, things are very easy.

We have a hybrid cloud. We work mainly with ANALEC, but the entire management part of the cloud migration is carried out from the headquarters in Mexico. We only participate. We do not make any decisions for the cloud strategy. We, of course, need to have visibility over the strategy from Mexico, and we use that when making decisions about the software solutions that run on top of the hardware. In this case, we will bet on VMware instead of IPV.

These servers are located in our main data center. We have some PowerEdge servers left. We opted for FX chassis a few years ago too, and we have some PowerEdge servers left.

What about the implementation team?

In this case, we counted on ANALEC TECHNOLOGY for help, who also has a booth here at the convention.

What was our ROI?

The return on investment is mainly in terms of availability. Downtime has significantly reduced, which often is a hidden cost or not taken into account. That is a great ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing policies of the manufacturers vary based on the company, but generally, they are quite correct. What happens is that the purchasing departments of companies like ours do a lot for the price, and sometimes, you find yourself forced to work with another manufacturer. We have two main vendors that we work with to have aligned prices, and Dell is one of them.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2316993 - PeerSpot reviewer
System Engineer at a computer software company with 201-500 employees
Real User
Nov 30, 2023
Easy to manage and configure with good on-site resilience
Pros and Cons
  • "It's helped us reduce unplanned downtime."
  • "We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more."

What is our primary use case?

We are using the solution for our virtualization environments. We are using a VMware environment and some hypervisor environments, and we are using this for that purpose.

How has it helped my organization?

With virtualization, you have a lot of freedom to manage the environment. We have a lot of requests coming in, a lot of machines to build, as well as some dev servers, test servers, et cetera. There is also the protection of all the systems. Compared to the cloud, if you have your own bare metal in your own office, that's cheap. That's one of the real advantages.

What is most valuable?

We can manage and configure all the storage systems ourselves. We have a lot more liberty there. When we add more things like storage servers, we can manage the backup. We are on the safer side since we have our own infrastructure and we have a good backup mechanism. It's more easy and more convenient for a system admin to manage these environments.

Poweredge has helped our organization. The model we're using is great. We had issues with an older model, however, this new one has been good. We have some production environments in our system. We shifted those to the new systems, and so far, I'm happy with the performance.

The power is cyber resilience is good. So far, with the security upgrades, it's quite good.

We have three or four servers and so far, it's going very well.

It's helped us reduce unplanned downtime. We have PowerEdge in collaboration with VMware. That's going well so far. We can utilize various features, like, B Motion, et cetera, to manage zero downtime.

What needs improvement?

I'd need to research the product more. Maybe it needs a little bit more support. We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more. Some hypervisors don't seem to have any extra storage. However, it may already be there, and I haven't found it yet.

For how long have I used the solution?

I've used the solution for almost two years.

What do I think about the stability of the solution?

It's great. It's stable so far. I have not experienced any issues with stability, so I would definitely say it's good.

What do I think about the scalability of the solution?

From a scalability point of view, we are using the servers in cluster mode. It's great so far. We can migrate workloads and do whatever we want to do, including updates, with zero downtime.

How are customer service and support?

Dell support is great, with us, at least. We have direct contact with Dell, so whenever we have a question, they are always there.

Everyone is great. They really care about their customers. They have offices in Pakistan, the Netherlands, and Germany. They really try to understand the Pakistani market.

Which solution did I use previously and why did I switch?

We did not previously use a different server. I've always used Dell.

What was our ROI?

We've reduced downtime. The cost is also a big factor. When you have good servers in-house with power backups, you are able to save quite a lot of money compared to the cloud.

What's my experience with pricing, setup cost, and licensing?

We have a customer relationship with Dell. We have a good account manager that can help in terms of pricing.

Which other solutions did I evaluate?

Three or four months ago, we ordered a new Dell PowerEdge. I do not recall evaluating other options.

What other advice do I have?

We have more control and are saving money as compared to the cloud, which helps with long-term planning. The last Dell PowerEdge is in our local office. I've given our team the servers to do with them as they want.

I'd rate the solution nine out of ten.

I can't wait to learn more about their technology.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.
reviewer2072877 - PeerSpot reviewer
IT Manager at a tech services company with 51-200 employees
Reseller
Feb 7, 2023
Resilience has helped to reduce unplanned production downtime
Pros and Cons
  • "The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine."
  • "Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement. Also, they could try to reduce heat generation."

What is our primary use case?

We use them for general Windows deployments for domain controllers, file print servers, and database servers.

How has it helped my organization?

PowerEdge Rack Servers have helped to reduce unplanned production downtime. They have been resilient.

What is most valuable?

The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine.

Also, the signed firmware, drift detection, and BIOS recovery are useful features in the current security climate. Physically, they're reasonably secure, with locking mechanisms on the physical hardware, and the update processes for firmware fall within the parameters we require for our security.

The OpenManage console for lifecycle management provides an intuitive user experience. The interface is easy to understand. In terms of our IT staff's productivity, it makes things quicker. It's a lot quicker to access OpenManage remotely than actually having to go and look at the server. It depends on where the server is and where most of our staff are. It could save five minutes or it could save two hours. It has also decreased the time it takes to deploy new data centers.

What needs improvement?

Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement.

Also, they could try to reduce heat generation.

For how long have I used the solution?

I've been using Dell PowerEdge Servers for about 20 years.

What do I think about the stability of the solution?

They're pretty reliable, so we don't have to replace them that often; we just have to maintain them.

What do I think about the scalability of the solution?

We've not had to scale them up from what we've deployed, generally.

But when it comes to handling the evolving needs of high-performance workloads, they seem to be keeping up to date and providing the latest hardware to keep up with the requirements.

How are customer service and support?

Dell's technical support is generally pretty good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used HPE previously. We switched to Dell PowerEdge because they were more cost-effective.

What was our ROI?

The servers that we've deployed have all been in place for long enough to give us a full return on their value.

What's my experience with pricing, setup cost, and licensing?

The pricing is usually in line with what we expect from Microsoft.

What other advice do I have?

To protect our systems from malware and other firmware attacks we use third-party tools.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1369371 - PeerSpot reviewer
Professor at a university with 1-10 employees
Real User
Jul 15, 2022
Processes massive data sets and improves the performance of our targeted workloads
Pros and Cons
  • "We were running out of memory, and that was the first time we heard of a solution that supports a terabyte of core memory. That was the primary reason we got the first box. We've stayed with it since then because we have so many Dell workstations."
  • "PowerEdge servers powered by Intel are highly stable; some of them have stayed on for two years without ever rebooting."
  • "Capacity and performance could always be improved."

What is our primary use case?

I work at a university in a research environment. We use PowerEdge powered by Intel servers to run geophysics simulations that stay in the system for a long time. The servers are used to image and process massive data sets. We develop code that requires a moderate amount of power, so that's why we use the racks. 

We currently have between five to ten units, but some of them are down. It's mostly graduate students and a few faculty using them, and we primarily run Linux. The built-in security features aren't really an issue because everything is behind the university's firewalls. We don't have to worry about it because they have a dedicated IT security department. We can dial in from the outside, and we have all kinds of VPN solutions.

The university provides us with batteries and power supplies. They often run for more than a year without any failures, so power isn't a problem. 

We are working with Intel's Xeon scalable processor, but I'm not sure which models we are using. We typically buy the most advanced processor available when we purchase the racks. 

At this time, we have no plans to switch to cloud servers because it's not as comfortable as having an on-premises rack. Also, there are some security restrictions associated with some of our applications, so we can't transfer the data to the cloud. We work with a lot of data, so we prefer local resources because of the security and the speed. 

It does the job for us. We know it's not a high-end product, but it's good enough. We are looking at getting another box. The next series should be 940. The step is not as big as we expected after having the 930 for several years now. We're thinking about getting another one from Dell, but I'm waiting to see what will be available. We are looking for a 4U rack, fully loaded with CPUs and disks. And we have a disk farm outside that we connect to the server, so we can store a lot of data locally. 

How has it helped my organization?

We've had no problems with high-performance workloads on our Dell racks. We use the standard software like Intel compilers plus our in-house code, OpenMP, Pilot Processing, and MPI. Intel's Xeon processors improve the performance of our targeted workloads, which is crucial for us. 

We buy the strongest CPUs and run the Intel compiler. We usually run heavy code, so we're working on traditional software languages like Fortran and C. These are heavy applications that run on this cluster.

What is most valuable?

We started working on Dell servers more than a decade ago. I think it was the 910 version, and its main advantage was the ability to load a lot of in-core memory into the box. It's irrelevant today because everybody can provide as much as they want, but we had memory issues in the beginning. 

We were running out of memory, and that was the first time we heard of a solution that supports a terabyte of core memory. That was the primary reason we got the first box. We've stayed with it since then because we have so many Dell workstations.

Dell servers are easy to use. We've never had a problem. We do more hardware work with workstations, including adding and replacing cards. It's easy compared to what we used to do with screwdrivers years ago. 

What needs improvement?

Capacity and performance can always be improved. 

For how long have I used the solution?

I have been using Dell servers for nearly 15 years. 

What do I think about the stability of the solution?

PowerEdge servers powered by Intel are highly stable. Some of them have stayed on for two years without ever rebooting. Usually, they only reboot for maintenance or something happening in the building, but it is not due to a failure of the machine. Stability is essential because we have jobs that sit on the system for a couple of days.

How are customer service and support?

I haven't used Dell's technical support much. Usually, when I have a problem, we search online for a solution. Sometimes we use the Dell knowledge base or community groups, but we rarely need to contact someone.

How was the initial setup?

Deploying the PowerEdge Rack Servers wasn't a problem. We just plug it into the rack with help from the university computer center. They let us know where to put it and connect it to the required network.

We take care of all the software, like the operating system, permissions, local security, data access, etc. This is all Linux-based, and we have experience, so it's straightforward. For maintenance, we use Dell's OpenManage console a little to tweak the configuration for performance, but we generally set up the system and let it go. We only update the operating system once a year and upgrade the environment.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. You have to pay if you want quality. When we purchase something, we have to do some market analysis, and I haven't seen a significant difference compared to other solutions.

Which other solutions did I evaluate?

I'm used to Dell equipment, and the local network is mainly based on Dell workstations connected to the servers. The other servers are usually IBM and HP. I haven't seen any major difference that would justify switching to other vendors.

What other advice do I have?

I rate Dell PowerEdge Rack Servers nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Programmer Sysadmin at a university with 10,001+ employees
Real User
Jul 13, 2022
They are stable and don’t crash
Pros and Cons
  • "The use of OpenManage Console reduces the time it takes to manage PowerEdge Rack Servers in terms of updates and maintenance."
  • "Since there have been no problems with them, except for routine battery changes, we continue to use Dell’s reliable hardware."
  • "Unfortunately, PowerEdge Rack Servers do not support NVMe storage."

What is our primary use case?

Our main uses for PowerEdge Rack Servers powered by Intel are virtualization, file servers, and Active Directory, which our entire infrastructure sits on.

I have five Dell PowerEdge servers now. About 40,000 users are using these servers. About 70 to 80 people use the file server.

How has it helped my organization?

Support for virtualization is very important to us. It provides redundancy when booting from storage, where the servers are loaded from a separate storage. It provides full server support.

What is most valuable?

The use of OpenManage Console reduces the time it takes to manage PowerEdge Rack Servers in terms of updates and maintenance.

What needs improvement?

Unfortunately, PowerEdge Rack Servers do not support NVMe storage.

OpenManage Console is slightly confusing, especially after upgrade releases. There isn't a manual for what to do with lifecycle management and in what sequence. I have to rely on user forums instead of Dell in these cases.

For how long have I used the solution?

This is my third purchase. I bought my first three PowerEdge Rack Servers powered by Intel two years ago.

What do I think about the stability of the solution?

The primary reason that we chose PowerEdge - they are stable and don’t crash.

I keep my firmware, BIOS, and drivers up-to-date. Regarding security, we have not had any incidents.

What do I think about the scalability of the solution?

The two Dell PowerEdge Rack Servers that I am using solve my needs completely in terms of redundancy and scalability.

How are customer service and support?

I used Dell support a couple of times, and it was okay.

I would rate Dell’s support as eight out of 10. When resolving an issue, they transferred me to multiple support techs. This is because when you reach global support, your request is processed by the operator. Then, there are a few other steps. Usually, I am asked primitive questions before being transferred to Tier 2 or 3, who take a couple of days to get back to me.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

One of the reasons that we choose to use Dell PowerEdge Rack Servers is because we never had a problem with the previous ones. Whereas, we have had servers and blades from Lenovo with a lot of problems. There were constant motherboard failures.

In addition to Dell PowerEdge Rack Servers, we also have Dell's storage. Since there have been no problems with them, except for routine battery changes, we continue to use Dell’s reliable hardware. 

How was the initial setup?

It was straightforward with the help of the Dell wizard. I just needed to connect it to VMware. Obviously, someone has to study when preparing to deploy and configure PowerEdge Rack Servers. In my case, deployment and configuration of two PowerEdge Rack Servers with VMware, cloud, and integration with our storage took about three days.

My strategy was to launch these servers as quickly as possible. First, we made sure that there was communication. Then, we installed clients in VMware. After that, we started installing the PowerEdge Rack Servers.

What's my experience with pricing, setup cost, and licensing?

As an educational institution, we have certain budget restraints. So, we work around our budget and what hardware we can get from it.

Which other solutions did I evaluate?

We considered Lenovo and HPE, but chose Dell PowerEdge Rack Servers because of their reliability.

What other advice do I have?

Choose stable servers when considering fast servers, because even though they might work fast, they might not last. We have been happy with Dell PowerEdge Rack Servers.

I would absolutely rate PowerEdge Rack Servers as 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Analytics at Israel InterUniversity Computation Center
Real User
Jul 12, 2022
Good for handling the evolving needs of high-performance workloads
Pros and Cons
  • "PowerEdge Rack Servers are very good for handling the evolving needs of high-performance workloads."
  • "The specs for the benchmarks are very good, but the firmware and software are lacking. There are some issues with the Linux kernel and the long-term support (LTS) for some of the firmware's dependencies. It is causing the kernel to dump. The support for the Linux brands isn't optimal. We would like them to optimize the kernel drivers for benchmarks."
  • "The specs for the benchmarks are very good, but the firmware and software are lacking."

What is our primary use case?

We use PowerEdge Rack Servers for quantitative analytics, data simulations, and machine learning.

What is most valuable?

The hardware makes it a good solution.

PowerEdge Rack Servers are very good for handling the evolving needs of high-performance workloads.

Its tuning and performance are good.

What needs improvement?

The specs for the benchmarks are very good, but the firmware and software are lacking. There are some issues with the Linux kernel and the long-term support (LTS) for some of the firmware's dependencies. It is causing the kernel to dump. The support for the Linux brands isn't optimal. We would like them to optimize the kernel drivers for benchmarks.

There are some issues that need to be solved with our model in regards to UEFI and firmware. 

For how long have I used the solution?

I have been using it for about 10 years.

What do I think about the stability of the solution?

There haven't been any issues with downtime.

How are customer service and support?

Dell's open source support is very good. There are a lot of issues that they need to handle though, like the firmware and UEFI.

Which solution did I use previously and why did I switch?

We previously used IBM and Lenovo.

How was the initial setup?

It is a cluster, so you just plug and play.

Which other solutions did I evaluate?

Lenovo is very good with updates.

We use AMD Opteron instead of Intel Xeon.

We chose Dell because of its open source. Our community likes Dell because of its open source delivery.

What other advice do I have?

We use GCP Spot and AWS Graviton as our failover solutions.

I would rate this solution as eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1909638 - PeerSpot reviewer
Senior Manager of IT at a tech vendor with 5,001-10,000 employees
Real User
Jul 11, 2022
We utilize them heavily, 24/7, and they never stop; very reliable
Pros and Cons
  • "The management portal is essential because it gives you a lot of flexibility. You don't have to be at the location to manage the server. You can power it on and off remotely or start an installation remotely. All you need to do is connect it to the network and you can do things from thousands of miles away."
  • "In terms of handling the evolving needs of high-performance workloads, you get your money's worth."
  • "While I wouldn't call it a problem, physically mounting the servers into the rails that come with the servers can be a challenge. They could be engineered to be a little bit easier to use. It's not that significant, we can manage it, but you need at least two people to do it together because they're a bit heavy."
  • "Dell's support works. Here in Israel, Dell works with a third party that handles the contact with the customer. I don't recall if that third party handles servers, but in general, a lot of improvement is required there."

What is our primary use case?

We mostly use them for managing our testing environment. They manage a different brand of blade servers, not Dell, but the Rack Servers powered by Intel are monitoring and managing the queues that run the tests. Developers are submitting tests to the system 24 hours a day, and nodes on the blade servers run the tests. Our PowerEdge servers manage the test queues.

What is most valuable?

The management portal is essential because it gives you a lot of flexibility. You don't have to be at the location to manage the server. You can power it on and off remotely or start an installation remotely. All you need to do is connect it to the network and you can do things from thousands of miles away. That is essential when working with data centers. You don't want to be there but you want to have full control remotely.

Another valuable feature is that it's a Dell and that means it's a reliable product.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers powered by Intel for the last 10 years.

What do I think about the stability of the solution?

It has performed the way that we expected it to with no technical problems. I don't recall any problems with the server itself that required us to call support or get replacement parts. It does what we expect it to do.

It's stable. It's working 24/7, 365. We don't ever stop it. We have two offices in Israel, and each has two PowerEdge Rack Servers. They're monitoring our testing environment and that environment is running 24 hours a day, so the servers are very heavily utilized.

We usually keep them for four years or stretch them to five years with a warranty extension. We wreck them and have never had to deal with any problems. The PowerEdge servers we have are the third generation that we purchased for this specific role. I'm assuming the integration team that requested these models specifically is satisfied with the outcome.

What do I think about the scalability of the solution?

We got them in a configuration that hasn't required us to make any changes in terms of scalability.

How are customer service and support?

Dell's support works. Here in Israel, Dell works with a third party that handles the contact with the customer. I don't recall if that third party handles servers, but in general, a lot of improvement is required there.

We are a corporate environment. When I call Dell support and give them my credentials or customer number, I expect the guy on the other side to understand who he is talking with. He should immediately see that I have at least 500 laptops, desktops, and more than 1,000 Dell monitors. I'm not just a private customer calling from home. I expect the service to work accordingly. 

Don't ask me, "Did you reboot the machine?" or "Did you update?" We only call Dell support when we cannot solve the problems ourselves. By the time we call, we have done all the testing and all the updating. We have done everything on our side and that's when we need professional, technical support. But when we call them here in Israel, we get what seems like very consumer-oriented customer support. There is a lot of room for improvement in this area.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We had HP ProLiant in the past, but we haven't used them for quite a while. Our entire organization is using Dell for end-user machines, laptops, workstations, and desktops. The PowerEdge Rack Servers powered by Intel deliver what we need. It's easier to work with the same vendor and have a unified environment.

How was the initial setup?

While I wouldn't call it a problem, physically mounting the servers into the rails that come with the servers can be a challenge. They could be engineered to be a little bit easier to use. It's not that significant, we can manage it, but you need at least two people to do it together because they're a bit heavy. You have to slide them exactly into the rails. It's a little bit challenging, but not serious.

From unboxing it to preparing the rack and sliding the server into it, connecting everything, and powering it up, it takes about 30 minutes or so.

Integrating it into a particular environment is very simple. We set up an IP, connect it, and install a server operating system. It's a very rapid process. Within about an hour, it is up and running in the environment.

What was our ROI?

In terms of handling the evolving needs of high-performance workloads, you get your money's worth. When you buy something, you need it to perform and deliver and these servers do that. It's a very good product.

What's my experience with pricing, setup cost, and licensing?

PowerEdge pricing is equivalent to that of all the others in the market. We always try to get a better price, but I don't see any problem with the pricing and licensing of Dell's servers. It's not the case, when I compare them to other vendors, that they are extremely more expensive or that the licensing is much more complex.

Which other solutions did I evaluate?

We looked at HP and Supermicro. We went with Dell, in part, because we are a Dell shop, but price was one of the most critical aspects. We also looked at what we needed to gain from the server. When we connected all these factors, we decided that Dell was the best solution for us.

What other advice do I have?

Before you approach procurement, you should know exactly what you are looking to get out of the product. If you're looking for a reliable vendor and performance, have all your information ready first. Then check the pricing and make sure that you have the budget. It's not like buying a PC for your home. It's a professional server and it costs. You'd better have all the information beforehand, and then you can evaluate whether the purchase of a PowerEdge is suitable for your requirements.

We don't use Dell's OpenManage console. When we need to make changes that don't directly apply to the operating system but to the server itself, we only go into the iDRAC management interface and do it from there on.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1907217 - PeerSpot reviewer
Professional Services Architect at Matrix
Reseller
Jul 10, 2022
Our customers can run the systems in their organization 24/7 without any downtime
Pros and Cons
  • "The Xeon CPU makes the system work very well and fast. I like this type of CPU. It has helped to improve the performance of targeted workloads by 70%."
  • "I would like to change the physical rails to be more like how HPE rails are formatted and organized."

What is our primary use case?

I integrate PowerEdge for customers who buy the servers and storage, doing the integration between them. I have helped integrate 20 to 30 customers.

How has it helped my organization?

Dell PowerEdge powered by Intel helps improve organizations that we work with a lot.

What is most valuable?

I like the integration between iDRAC and the system. It is very easy to update the framework and install the operating systems. 

Intel's Xeon CPU makes the system work very well and fast. I like this type of CPU. It has helped to improve the performance of targeted workloads by 70%.

What needs improvement?

Some customers took the machine to the extreme, which makes it a bit slower and delays the system. Since the customer can put a lot of VMs with a lot of data, it can use up the CPU memory to 20% to 25%, which slows down the system. However, if we reduce the CPU memory or split it to another, then it works very well.

I would like to change the physical rails to be more like how HPE rails are formatted and organized.

For how long have I used the solution?

I have been using PowerEdge Rack Servers powered by Intel for almost three years.

What do I think about the stability of the solution?

PowerEdge Rack Servers have helped to reduce unplanned production downtime. The organization will not have downtime at all if you can migrate VMs between servers, but you need at least two. With two or three clusters, you can convert the machines.

The stability is very good, if you have at least two servers. Then, you have full redundancy of all the VMs and the system. If one server has downtime, then all the data in the VMs on the server convert automatically to the other. Therefore, you need at least two or three servers to have full redundancy.

Our customers can run the systems in their organization 24/7 without any downtime.

What do I think about the scalability of the solution?

PowerEdge offers a lot of types, which is very good for customer scalability, from small businesses to large businesses. 

How are customer service and support?

I have not used their technical support.

How was the initial setup?

It is very quick to deploy. It takes something like 30 minutes to an hour for us to deploy.

I recommend reading the documentation before you deploy the product.

What was our ROI?

It makes the integration with a lot of storage systems cheaper. 

What's my experience with pricing, setup cost, and licensing?

The pricing is very good because there are a lot of types of PowerEdge Rack Servers. You have the R540, R640, and R740. The prices are very scalable through the specific server, e.g., small businesses can take the R640 while large businesses can take the R740 or R840. Thus, Dell technologies touch on every organization.

Which other solutions did I evaluate?

I like Dell Technologies' products, such as PowerEdge and PowerStore, more than their competitors. It is very easy to work with Dell because of all their documentation for deployments. It is much easier than their competitors.

What other advice do I have?

There are no issues with security in my experience.

I am hoping that some customers will use Dell’s OpenManage console in the future.

I would rate the product as nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1907208 - PeerSpot reviewer
Senior System Engineer at a computer software company with 51-200 employees
Real User
Jul 10, 2022
Scales easily by adding more servers, and setup is straightforward and fast
Pros and Cons
  • "When it comes to energy consumption they're also very good. They don't use power because they're power-hungry, but because we use them very hard."
  • "The solution is a great service; they do their job and require minimal effort from my side as a system engineer, with very few errors or malfunctions."
  • "I don't know much about the new Intel CPUs, but they need to put more than two CPUs in the servers. It may be an Intel limitation, but I'm not sure."

What is our primary use case?

We use Dell PowerEdge Rack Servers powered by Intel for research calculations. 

How has it helped my organization?

With Intel Xeon processors, the solution has helped improve our target workloads' performance by 50 percent at times, depending on the exact calculation we are doing.

What is most valuable?

It's great at handling high-performance workloads.

They have also done their job when it comes to security features. We haven't ever had a breach, although it is a closed network.

When it comes to energy consumption they're also very good. They don't use power because they're power-hungry, but because we use them very hard.

What needs improvement?

I don't know much about the new Intel CPUs, but they need to put more than two CPUs in the servers. It may be an Intel limitation, but I'm not sure.

For how long have I used the solution?

I have used Dell solutions for six years.

What do I think about the stability of the solution?

We haven't had any downtime with them due to anything on Dell's side. So far, they haven't failed.

What do I think about the scalability of the solution?

We have hundreds of them, and adding as many as we can is as easy as the first one.

How are customer service and support?

The support has been great. We haven't needed it much because the servers just work. But when we had issues, I called Dell. If it was a malfunction of the hardware, we had a solution within a day, and that was usually because of my schedule, not Dell's schedule. I would tell them, "Okay, come tomorrow or the day after. That will be better for me."

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to have HP servers but they were horrible. We maintained them for about three years, but by the end of the three years, we didn't get all the features of the BIOS. The Dells, from day one, worked like a charm, with no additional fees or hidden costs, like we had with the HPs.

How was the initial setup?

It's easy to handle. You just put it in, connect it, and it works. The average time it takes me to set up a server and get it to work is about 15 minutes.

What was our ROI?

We have seen ROI compared to cloud solutions. Similarly, compared to the HPs that we didn't select, we don't need to handle and pet them all the time. We didn't need another system engineer to handle the computers. I was enough.

What's my experience with pricing, setup cost, and licensing?

The pricing is great; very competitive. That's the reason we bought hundreds of them.

Which other solutions did I evaluate?

We mainly evaluated HPs and Lenovos. Dell was the most cost-effective, power-efficient, and the easiest to handle.

What other advice do I have?

The solution is a great service. They do their job. It requires minimal effort from my side as a system engineer, with very few errors or malfunctions.

My advice is to buy them. They are really good servers. They're straightforward. You don't need to research hidden definitions in the BIOS. They're simple to handle.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yaroslav Shehtman - PeerSpot reviewer
Integration Engineer at a computer software company with 10,001+ employees
Reseller
Jul 10, 2022
Good when it comes to handling high-performance workloads, and security features work great
Pros and Cons
  • "I love the updates from the iDRAC, they are very nice. The installation is easy. Replacement, if something fails, is so easy and so good."
  • "All the customers that I have implemented PowerEdge for are very happy and like the performance."
  • "There are issues, of course, but not major issues. On a scale of one to 10, the stability is a nine."

What is our primary use case?

We install a lot of VMware and vSAN on the Dell PowerEdge Rack Servers powered by Intel.

How has it helped my organization?

All the customers that I have implemented PowerEdge for are very happy and like the performance. I think PowerEdge has improved the entire system where I have implemented it. 

Intel's Xeon scalable processors used in PowerEdge Rack Servers have helped to improve the performance of the targeted workloads by about 20 percent, according to feedback from our customers.

What is most valuable?

  • I love the updates from the iDRAC, they are very nice. 
  • The installation is easy.
  • Replacement, if something fails, is so easy and so good.

PowerEdge Rack Servers powered by Intel are also good at handling high-performance workloads. It depends on the CPU, of course, and the type of server, but the performance is great.

In addition, all the security features work great. That is a very important part.

Dell's OpenManage console is user-friendly. You can connect to everything from Dell. It's simple. In the companies where I have implemented it, I have shown the IT staff how to use it and they are happy with it. I don't know if they use it every day, but during the implementation, it seems like it's good for them.

What needs improvement?

I don't really know where PowerEdge could be improved. I really like these servers. Even VxRail works great with them. Maybe they could change the logo to something more beautiful.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for about five years.

What do I think about the stability of the solution?

PowerEdge is very stable. 

There are issues, of course, but not major issues. On a scale of one to 10, the stability is a nine.

What do I think about the scalability of the solution?

The scalability of all brands is great, and that includes Dell PowerEdge Rack Servers powered by Intel.

How are customer service and support?

I like Dell's tech support very much. Not just for PowerEdge Rack servers but for all of Dell's products, if I have issues, the online support answers and gives solutions very quickly.

How would you rate customer service and support?

Positive

How was the initial setup?

It normally takes one day to integrate PowerEdge.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.