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reviewer2339154 - PeerSpot reviewer
Responsable de sistemas at a transportation company with 1,001-5,000 employees
Real User
Jan 31, 2024
Highly reliable, good support, and significant reduction in downtime
Pros and Cons
  • "The reliability of its hardware and the support they provide are valuable."
  • "We have a cloud-first strategy, and hardware is starting to become more and more secondary, so we are not betting on it."

What is our primary use case?

We mainly use Dell PowerEdge Rack Servers for virtualization and for Windows-based file servers and domain controllers.

By implementing Dell PowerEdge Rack Servers, we mainly wanted to achieve good support from the manufacturer.

How has it helped my organization?

The department that maintains the data center has considerably fewer worries than before.

I cannot assess Dell PowerEdge Rack Servers in terms of energy consumption because we have them hosted in a data center, and the consumption does not depend on us. Similarly, I cannot assess Dell PowerEdge Rack Servers for handling the evolving needs of high-performance workloads because we do not have high-performance environments. Our environment is pretty basic.

In terms of the impact of Dell PowerEdge Rack Servers on our organization’s sustainability goals, I am not aware of the company's sustainability goals, but I believe that Dell has a sustainable development policy. At a booth at this convention, they show how they handle the entire issue of recycled packaging and equipment.

Dell PowerEdge Rack Servers have clearly reduced unplanned production downtime, but I cannot exactly say how much.

Dell PowerEdge Rack Servers have not affected the overall flexibility of our operations or business but virtualization did.

What is most valuable?

The reliability of its hardware and the support they provide are valuable.

What needs improvement?

At the moment, I do not have an area for improvement. We have a cloud-first strategy, and hardware is starting to become more and more secondary, so we are not betting on it.

My expectations for it are that it will work while we migrate to the cloud, and it will remain as reliable as it is now so that in the future, we continue using it for the uploads that we need to have locally.

Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for more than ten years.

What do I think about the stability of the solution?

The stability of Dell PowerEdge Rack Servers is extraordinary.

What do I think about the scalability of the solution?

It depends on what you buy, but in principle, if you work with rack servers, the scaling is horizontal, so you just have to keep adding to it.

We do not have any difficulty in scaling. In the end, virtualization systems allow you to scale very easily. Above all, the software is the one that provides scalability here.

How are customer service and support?

Their support is very good.

Which solution did I use previously and why did I switch?

We have used HPE ProLiant and Cisco UCS. We do not only work with Dell. We also work with other manufacturers. The main difference between the server solutions would be the price.

How was the initial setup?

I am a part of the decision-making core team and the approval core team, so I am ultimately the one who opts for one technology or another, one manufacturer or another, as long as the purchasing department finds the price fair.

The installation was very simple in the end. The strategy was to virtualize. Once you are already involved in virtualization, things are very easy.

We have a hybrid cloud. We work mainly with ANALEC, but the entire management part of the cloud migration is carried out from the headquarters in Mexico. We only participate. We do not make any decisions for the cloud strategy. We, of course, need to have visibility over the strategy from Mexico, and we use that when making decisions about the software solutions that run on top of the hardware. In this case, we will bet on VMware instead of IPV.

These servers are located in our main data center. We have some PowerEdge servers left. We opted for FX chassis a few years ago too, and we have some PowerEdge servers left.

What about the implementation team?

In this case, we counted on ANALEC TECHNOLOGY for help, who also has a booth here at the convention.

What was our ROI?

The return on investment is mainly in terms of availability. Downtime has significantly reduced, which often is a hidden cost or not taken into account. That is a great ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing policies of the manufacturers vary based on the company, but generally, they are quite correct. What happens is that the purchasing departments of companies like ours do a lot for the price, and sometimes, you find yourself forced to work with another manufacturer. We have two main vendors that we work with to have aligned prices, and Dell is one of them.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2316993 - PeerSpot reviewer
System Engineer at a computer software company with 201-500 employees
Real User
Nov 30, 2023
Easy to manage and configure with good on-site resilience
Pros and Cons
  • "It's helped us reduce unplanned downtime."
  • "We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more."

What is our primary use case?

We are using the solution for our virtualization environments. We are using a VMware environment and some hypervisor environments, and we are using this for that purpose.

How has it helped my organization?

With virtualization, you have a lot of freedom to manage the environment. We have a lot of requests coming in, a lot of machines to build, as well as some dev servers, test servers, et cetera. There is also the protection of all the systems. Compared to the cloud, if you have your own bare metal in your own office, that's cheap. That's one of the real advantages.

What is most valuable?

We can manage and configure all the storage systems ourselves. We have a lot more liberty there. When we add more things like storage servers, we can manage the backup. We are on the safer side since we have our own infrastructure and we have a good backup mechanism. It's more easy and more convenient for a system admin to manage these environments.

Poweredge has helped our organization. The model we're using is great. We had issues with an older model, however, this new one has been good. We have some production environments in our system. We shifted those to the new systems, and so far, I'm happy with the performance.

The power is cyber resilience is good. So far, with the security upgrades, it's quite good.

We have three or four servers and so far, it's going very well.

It's helped us reduce unplanned downtime. We have PowerEdge in collaboration with VMware. That's going well so far. We can utilize various features, like, B Motion, et cetera, to manage zero downtime.

What needs improvement?

I'd need to research the product more. Maybe it needs a little bit more support. We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more. Some hypervisors don't seem to have any extra storage. However, it may already be there, and I haven't found it yet.

For how long have I used the solution?

I've used the solution for almost two years.

What do I think about the stability of the solution?

It's great. It's stable so far. I have not experienced any issues with stability, so I would definitely say it's good.

What do I think about the scalability of the solution?

From a scalability point of view, we are using the servers in cluster mode. It's great so far. We can migrate workloads and do whatever we want to do, including updates, with zero downtime.

How are customer service and support?

Dell support is great, with us, at least. We have direct contact with Dell, so whenever we have a question, they are always there.

Everyone is great. They really care about their customers. They have offices in Pakistan, the Netherlands, and Germany. They really try to understand the Pakistani market.

Which solution did I use previously and why did I switch?

We did not previously use a different server. I've always used Dell.

What was our ROI?

We've reduced downtime. The cost is also a big factor. When you have good servers in-house with power backups, you are able to save quite a lot of money compared to the cloud.

What's my experience with pricing, setup cost, and licensing?

We have a customer relationship with Dell. We have a good account manager that can help in terms of pricing.

Which other solutions did I evaluate?

Three or four months ago, we ordered a new Dell PowerEdge. I do not recall evaluating other options.

What other advice do I have?

We have more control and are saving money as compared to the cloud, which helps with long-term planning. The last Dell PowerEdge is in our local office. I've given our team the servers to do with them as they want.

I'd rate the solution nine out of ten.

I can't wait to learn more about their technology.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
reviewer2072877 - PeerSpot reviewer
IT Manager at a tech services company with 51-200 employees
Reseller
Feb 7, 2023
Resilience has helped to reduce unplanned production downtime
Pros and Cons
  • "The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine."
  • "Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement. Also, they could try to reduce heat generation."

What is our primary use case?

We use them for general Windows deployments for domain controllers, file print servers, and database servers.

How has it helped my organization?

PowerEdge Rack Servers have helped to reduce unplanned production downtime. They have been resilient.

What is most valuable?

The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine.

Also, the signed firmware, drift detection, and BIOS recovery are useful features in the current security climate. Physically, they're reasonably secure, with locking mechanisms on the physical hardware, and the update processes for firmware fall within the parameters we require for our security.

The OpenManage console for lifecycle management provides an intuitive user experience. The interface is easy to understand. In terms of our IT staff's productivity, it makes things quicker. It's a lot quicker to access OpenManage remotely than actually having to go and look at the server. It depends on where the server is and where most of our staff are. It could save five minutes or it could save two hours. It has also decreased the time it takes to deploy new data centers.

What needs improvement?

Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement.

Also, they could try to reduce heat generation.

For how long have I used the solution?

I've been using Dell PowerEdge Servers for about 20 years.

What do I think about the stability of the solution?

They're pretty reliable, so we don't have to replace them that often; we just have to maintain them.

What do I think about the scalability of the solution?

We've not had to scale them up from what we've deployed, generally.

But when it comes to handling the evolving needs of high-performance workloads, they seem to be keeping up to date and providing the latest hardware to keep up with the requirements.

How are customer service and support?

Dell's technical support is generally pretty good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used HPE previously. We switched to Dell PowerEdge because they were more cost-effective.

What was our ROI?

The servers that we've deployed have all been in place for long enough to give us a full return on their value.

What's my experience with pricing, setup cost, and licensing?

The pricing is usually in line with what we expect from Microsoft.

What other advice do I have?

To protect our systems from malware and other firmware attacks we use third-party tools.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Jorge Soto - PeerSpot reviewer
Architect of solutions at Trendit
Real User
Oct 18, 2022
The configuration and BIOS management are flexible.
Pros and Cons
  • "The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections."
  • "The configuration and BIOS management are flexible, and it's easy to install 10 GB network cards on the rack with a good selection that simplifies the network connections."
  • "It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes."
  • "It takes a long time to deliver the hardware. The riser cards can be better."

What is our primary use case?

My clients use PowerEdge servers for Hyper-V by Microsoft and VMware machines. They're running ERP and CRM applications and agents for backup systems licensing models. The models we use include 730, 630, 620, 220, and 740.

What is most valuable?

The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections.

What needs improvement?

It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes. 

For how long have I used the solution?

I have been using PowerEdge Rack Servers for about 10 years.

What do I think about the stability of the solution?

PowerEdge servers are stable in general, but sometimes clients report having problems with the RAM. 

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

I rate Dell support seven out of 10.

How would you rate customer service and support?

Neutral

How was the initial setup?

PowerEdge servers are easy to set up. You need about two or three people, including a specialist and an engineer, to maintain the solution. You usually need an engineer plus a specialist in Hyper-V or VMware.

What's my experience with pricing, setup cost, and licensing?

I think the price of these servers is good.

What other advice do I have?

I rate Dell PowerEdge Rack Servers nine out of 10. I recommend the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1852674 - PeerSpot reviewer
Systems Administrator at a computer software company with 5,001-10,000 employees
Real User
May 17, 2022
Great performance, reduces unplanned production downtime, and handles high-performance workloads
Pros and Cons
  • "It's allowing us to scale out a lot faster than before."
  • "The pricing was extremely competitive, and it's one of the big reasons why we went with Dell."
  • "In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm that specific systems are selected."
  • "In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm specific systems that are selected."

How has it helped my organization?

We're having increased performance. That's one of the big reasons we went with these PowerEdge servers.

What is most valuable?

The iDRAC that comes with the systems is great. It allows us to scale out a lot faster than before.

PowerEdge servers are good for handling and evolving high-performance workloads. We get everything that we need.

The biggest needs within our company are performance, stability, and support. If and when something goes wrong hardware-wise, a quick resolution is always a wonderful thing to have.

We do not use Dell's memory in our PowerEdge environment. We do use them separately.

PowerEdge Rack Servers have helped to reduce unplanned production downtime. The firmware updates that have been pushed out have reduced the amount of DIMM memory failures or false alarms. That's been really good. That's the main concern we have.

What needs improvement?

In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm specific systems that are selected. It'll just tell you a number and it's very vague. It says, "Hey, you're about to perform this action on X amount of systems." If it had more visibility, then that would provide more peace of mind for our team and everyone else who uses the iDRAC software as well.

For how long have I used the solution?

We've been using these PowerEdge rack servers for about two years now.

How are customer service and support?

The technical support is good.

Whenever we ask for clarification on an action plan, we get the required feedback so that we can make informed decisions on our end. We'd love it if they'd keep up with the process that they currently have.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched over to Dell as they were highly competitive in their pricing, and their specs were either identical or gave better performance than some of the other options we were looking at.

What's my experience with pricing, setup cost, and licensing?

The pricing was extremely competitive, and it's one of the big reasons why we went with Dell.

We use the servers on multiple of our data centers located throughout the United States, and the performance and stability of these systems have been phenomenal.

What other advice do I have?

We did not consider public cloud services before choosing PowerEdge DRAC services.

Performance-wise, hardware-wise, it is solid, however, it could use some improvements around iDRAC. Therefore, I would rate the solution eight out of ten.

For those considering the solution, I would advise starting by doing some research. The system is incredibly stable and performs similarly to other systems that we're reviewing.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851996 - PeerSpot reviewer
Works at a construction company with 5,001-10,000 employees
Real User
May 15, 2022
We've used them for many years to host clusters and run high demand applications
Pros and Cons
  • "PowerEdge is able to run the latest high-demand applications for our use case; they host our clusters and facilitate the building of environments, and we also like the iDRAC feature for monitoring system data and providing analytics."
  • "PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments."
  • "We have experienced some challenges with iDRAC when upgrading firmware."
  • "We have experienced some challenges with iDRAC when upgrading firmware."

What is our primary use case?

We use this solution as a host for clusters. We use 750, 740s, and 730s.

How has it helped my organization?

PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments. 

We also like the iDRAC feature for monitoring system data and providing analytics. The newer iDRAC is a lot better than the older versions. 

What is most valuable?

The management features of this solution have been most useful.

What needs improvement?

We have experienced some challenges with iDRAC when upgrading firmware.

For how long have I used the solution?

We have been using this solution for a couple of decades. 

How are customer service and support?

I would rate the support for this solution a seven out of ten. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward. 

What about the implementation team?

Implementation was done as a combination of the vendor and our internal reps.

What other advice do I have?

I would rate this solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851978 - PeerSpot reviewer
Associate Director, Health Information Technologies at a university with 1,001-5,000 employees
Real User
May 13, 2022
Good performance, secure, easy to use, and the technical support is good
Pros and Cons
  • "The most valuable feature is reliability. We rarely have any issues and because of this, Dell is our go-to for servers."
  • "When it comes to running high-demand applications, we trust our Dell servers exclusively."
  • "I'd like to take the complexities out of all the different tools that surround it, like OpenManage."
  • "I'd like to take the complexities out of all the different tools that surround it, like OpenManage."

What is our primary use case?

We use the servers for various use cases. A lot of our servers act as ESXi hosts that host our VMware infrastructure. We also have a lot of researchers that use them for their own computing, memory, and storage as well.

How has it helped my organization?

When it comes to running high-demand applications, we trust our Dell servers exclusively. Its overall stability and ease of use have helped to improve the way our organization functions.

I believe that our overall data processing time has been reduced, although it's hard for us to quantify that.

What is most valuable?

The most valuable feature is reliability. We rarely have any issues and because of this, Dell is our go-to for servers.

We make use of the encrypt-at-rest security feature, which allows us to keep our servers locked down in our data centers as best we can.

We used the CloudIQ feature for monitoring and it's pretty good overall. We have a challenge in our area because our IT is very broad and there is a lot of overlap. Other people's work is visible and we have a big environment, so there is a team of people that keep an eye on things.

What needs improvement?

I'd like to take the complexities out of all the different tools that surround it, like OpenManage. There's some different licensing and it gets a little wonky at times. Other than that, the product itself works fine. Rather, it's some of the management issues.

For how long have I used the solution?

We have been using Dell PowerEdge Rack Servers for approximately 15 years.

What do I think about the stability of the solution?

This is a pretty reliable product.

How are customer service and support?

Dell's support is fantastic. We've never really had any problems with them.

I would rate them an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use another similar solution prior to this one.

We are looking for some of the newer models to replace some of our older equipment. We may not have to have as many as before, because it's more efficient.

How was the initial setup?

Once we get a server, we can have it up in a day. One person can do it unless it's a heavy server. In that case, we need two people to lift it. Almost anybody on our staff can deploy this server if it's needed.

What about the implementation team?

We handle the deployment in-house.

What's my experience with pricing, setup cost, and licensing?

There are no costs in addition to the standard licensing fees.

Which other solutions did I evaluate?

When you compare this product to using a public cloud, you definitely have to pay attention to what you're doing in a public cloud. This is because you're generally using a shared server with other people and there can be problems because of this.

What other advice do I have?

We are currently working towards full automation when it comes to managing PowerEdge. It looks pretty good at this stage. It most definitely assists with the overall operations.

My advice for anybody who is considering this product is that Dell is a reliable partner. The product works well and you can't really go wrong with it. As the product changes over time, it's pretty seamless and you don't have to learn a lot of new things. After four years, it may only be slightly different.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1852446 - PeerSpot reviewer
IT Infrastructure Engineer at a tech services company with 11-50 employees
Real User
May 11, 2022
Compact storage solution that can be customized to suit any environment
Pros and Cons
  • "iDRAC is the most valuable feature because of the ease of use and management and everything that it provides is super useful. The security features that PowerEdge provides, including firmware threat detection is good."
  • "The system management capabilities of PowerEdge helped increase stack productivity, the solution's accelerated GPUs helped support demanding workloads for some of our customer's environments, and PowerEdge helped to reduce data processing time in our company which has made us work faster."
  • "The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get agents who take a long time to resolve your query."
  • "The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get agents who take a long time to resolve your query."

What is our primary use case?

We use this solution for general computing and for ESX hosts for our virtual environment. 

How has it helped my organization?

We are a partner who sells PowerEdge to many different customers, and we also use it in our own environment. The solution can be customized based on a customer's needs and allows us to build whatever we need in our own environment at that particular moment.

The system management capabilities of PowerEdge helped increase stack productivity. The solution's accelerated GPUs helped support demanding workloads for some of our customer's environments. PowerEdge helped to reduce data processing time in our company which has made us work faster. 

What is most valuable?

iDRAC is the most valuable feature because of the ease of use and management, and everything that it provides is super useful. The security features that PowerEdge provides, including firmware threat detection is good.

We do not currently use this solution's CloudIQ functionality for predictive analytics but we would like to use it in the future.

For how long have I used the solution?

I have used this solution for five years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This solution is scalable. The way this solution is able to scale is impressive. Depending on how you build your PowerEdge server, it can serve the lowest end of customers up to the highest, depending on what their needs are. Whatever a customer is trying to accomplish, can usually be customized for their environment.

How are customer service and support?

The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get agents who take a long time to resolve your query. I would rate support for this solution a six and a half out of ten. 

How was the initial setup?

The initial setup is straightforward. Deployment took one to two hours.

What other advice do I have?

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.