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reviewer2318313 - PeerSpot reviewer
Engineering Manager at a retailer with 1,001-5,000 employees
Real User
Jan 1, 2024
The lifecycle management with iDRAC works really well and helps with maintenance and keeping track of what we have in our company
Pros and Cons
  • "The solution's lifecycle management with iDRAC works really well, and it is a valuable feature because it helps with maintenance and keeping track of what we have in our company."
  • "We wanted to have two storage cards during the onboarding process of the solution, which were available only on the more expensive version of the boxes that we usually use for work in our company."

What is our primary use case?

I use Dell PowerEdge Rack Servers in my company, mostly for virtualization and also for some applications running directly on physical machines.

What is most valuable?

The solution's lifecycle management with iDRAC works really well, and it is a valuable feature because it helps with maintenance and keeping track of what we have in our company.

The product offers a bit of a larger landscape to manage the entire environment. There is a feature that allows you to see the power distribution the rack servers in your environment use. 

The product has some other features that were really beneficial for my company and made it easier for us to work with the systems, as it became easier to expand and fix them online.

What needs improvement?

We wanted to have two storage cards during the onboarding process of the solution, which were available only on the more expensive version of the boxes that we usually use for work in our company. It would have been easier for my company to deal with the product if the two storage cards provided during the solution's onboarding process of the expensive versions of the solution were available for the slightly simpler versions of the tool.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for six years.

Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.

What do I think about the stability of the solution?

In our company, we have had some really good results with the product's hardware, but we also had a couple of sets of hardware be bought that had a lot of memory errors, so we needed to have a lot of DIMM hardware replaced. In my company, we had really stable sets of hardware and not-so-stable ones as well.

What do I think about the scalability of the solution?

The range of systems under Dell PowerEdge Rack Servers is large enough to have both small enough systems and large enough systems, so the product's scalability is fine.

How are customer service and support?

It is not me but mostly my colleagues who have contacted the solution's technical support. From what I know, I can say that the solution's technical support works really well, so it's okay. In our company, we can schedule a replacement part very quickly with the help of the solution's technical support. 

I rate the technical support a nine out of ten.

Which solution did I use previously and why did I switch?

In my company, we had experienced too many hardware failures with our previous solution supplier, HPE.

How was the initial setup?

My company's tools for deployment had to be modified to take care of the product's deployment phase. The product's deployment phase was not super complicated, but it did take my company a couple of weeks to build it up and to make it work, which was not too bad. The aforementioned process would have been the same for every other company as well, so it was okay, in my opinion, since it was not worse than the processes of some other tools.

What's my experience with pricing, setup cost, and licensing?

I don't know about the product's licensing part. Price-wise, it is an okay product. I believe that the cheaper the better, but I think that the product's price is okay.

Which other solutions did I evaluate?

As a part of my company's evaluation process, we considered Supermicro against Dell PowerEdge Rack Servers. Compared to Supermicro, Dell PowerEdge Rack Servers are a bit cheaper, but the product's con stems from the fact that we had to do too many things in our company to make it work. The amount of effort to maintain all of it and to build or maintain it all was too much. Though the product was a little bit more expensive than Supermicro, its management features were way more extensive, which made a difference for us in our company.

What other advice do I have?

In my company, we were trying to resolve some particular issues through the implementation of Dell PowerEdge Rack Servers, as we had experienced too many hardware failures with our previous solution supplier, HPE.

PowerEdge Cyber Resilient Architecture's approach to security, including the silicon-based root of trust, signed firmware updates, and user access security, works well, but my company doesn't have many sales-related areas to report.

The assessment of Dell PowerEdge Rack Servers for energy consumption in my company is not much of a big deal for us. In our company, we saw that the energy consumption of the product depends on which role of the machines it is concerned with, especially when it came to the more mission-critical servers which we used to use in high-performance mode, causing them to use more power because it helped make our company quicker which in turn helped with the generation of higher revenue for us. Power consumption was not much of an issue like a couple of years ago, meaning it has changed a bit. Our company has B Corp certification, causing us to look towards areas like the product's energy consumption since it is much more important now than it used to be in the past.

In terms of the concept of power or energy consumption of the product, I can say that it fits and helps meet my company's requirements because of the different power profiles we can deploy.

In my company, we don't use OpenManage Enterprise.

The overall flexibility of our organization's operations with the use of PowerEdge Rack Servers has been okay, as we usually use virtualization software on top of the product, giving us big-sized machines.

There are a lot of options that one can opt for when using the solution. I like how my company talks with people inside Dell to help us with what we need or figure out how to do something. If you look at the product from a broader perspective, it works really well as a large package.

I rate the overall solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ronald Stoffels - PeerSpot reviewer
System Engineer at Parkstad IT
Real User
Dec 5, 2023
Can be used for SQL servers, domain controllers, virtual center servers, and backup environments
Pros and Cons
  • "Dell PowerEdge Rack Servers are easy to manage and install, and it gives us a lot of time to do other things."
  • "Dell PowerEdge Rack Servers could improve the bezels in front of it."

What is our primary use case?

We are local governments, and we use the solution for computing power and view. We use the Dell PowerEdge Rack Servers for our ESX cluster, SQL servers, domain controllers, virtual center servers, and backup environment.

What is most valuable?

Dell PowerEdge Rack Servers are easy to manage and install, and it gives us a lot of time to do other things. We hang it in a rack, install software on it, and it is automatically deployed for the environment.

What needs improvement?

Dell PowerEdge Rack Servers could improve the bezels in front of it. Because they always change the bezels, it's strange when you come with the customer into your cell room and see ten different bezels hanging.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for 25 to 30 years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers is a pretty stable solution. When there's something wrong with the hardware or hard drives, it can be changed in a running system.

How are customer service and support?

The solution's technical support is good. I call the technical support team when I have a question or problem, and it's always fixed within 30 to 60 minutes. The technical support team resolves our issues on the phone, or the next day, an engineer would come with spare parts to fix the issue.

I rate the solution’s technical support eight and a half out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used HPE Compaq Server.

After surveying what was better for us, we came to Dell PowerEdge Rack Servers and stayed with it because it was good. Dell PowerEdge Rack Servers' price is better than HPE Compaq Server, and it's easy to rack mount. You don't need equipment to hang it on a rack. With other equipment, you need a screwdriver and a bolt. Dell PowerEdge Rack Servers are easy to hang and get out of the systems.

How was the initial setup?

The solution's initial setup is a bit complex because we have a fiber environment and a network environment, which we always have to configure. The fiber environment takes a lot of time. The network environment takes some time, wherein you install the OS and deploy your configuration file on it. The implementation is pretty fast and takes five to ten minutes. Then, you do all the configuring around it because you want to connect it to your power store.

What about the implementation team?

In our environment, it takes between 30 and 60 minutes to get the solution out of the box into a running system.

What other advice do I have?

The solution's power consumption has improved a lot. We always have two power supplies on it. When there's a power outage, and one doesn't work, we have the other spare one. The power consumption is always balanced over two. So, power consumption has gone from high to medium and is even lower now. We are not using the spinning disk anymore.

The solution's ability to handle the evolving needs of high-performance workloads is good. We have a couple of power racks exclusively used for SQL storage. Since the SQL databases are running on them, they need performance, and they perform perfectly.

The solution has helped reduce our unplanned production downtime, but that is because we are also using VMware. So, you can do downtime during the daytime and plan it. Our hardware doesn't power off once a year.

We check every month for OpenManage updates. We check the OpenManage appliance, get a catalog, look at it to see if there is new hardware or firmware, and always deploy them every month. So we are always on top of the new updates.

Overall, I rate Dell PowerEdge Rack Servers a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.
System Administrator at a construction company with 10,001+ employees
Real User
Nov 17, 2022
Decreased time to deploy new data centers, improved IT staff's productivity and reduced unplanned downtime
Pros and Cons
  • "The iDRAC is an excellent service; it allows us to install and deploy our software remotely."
  • "Using the OpenManage console decreased the time it takes us to deploy new data centers; we can do in one hour what previously took us four hours."
  • "Overall, the solution is excellent, though Dell could improve the monitoring."

What is our primary use case?

We are a construction company operating worldwide, and we use PowerEdge servers for local storage at our construction sites. Each site has its own infrastructure, including a Dell server. When construction is completed at one place, we decommission the server and then recommission it to another location. There are many Dell servers in the company, somewhere around 3000-5000.

I used the solution to create a cluster consisting of three servers plus storage, and it automatically failed over using VMware. The OS on top of VMware is usually Windows, which is used for financial systems.

We leverage native Windows OS security features in our environment; we need third-party security tools to ensure the safety of our servers. 

Our infrastructure is extensive, so we rely on the reliability of the servers. If a server is down, we need to deploy the support team to fix any issue. 

We use the solution as a kind of high server, and they are our go-to servers for data forms. The overall integration of our workloads with PowerEdge Rack Servers is critical.

To protect from malware and other firmware attacks, we use McAfee and other antivirus software. We have our firewall and other layers of protection.  

How has it helped my organization?

Using the OpenManage console decreased the time it takes us to deploy new data centers. We use efficient division of labor and the technologies offered by the solution, so we can do in one hour what previously took us four hours. 

OpenManage very much improved our IT staff's productivity. We are part of a larger organization, and there is Dell service worldwide. As such, we can centrally control firmware updates and turn the power on and off to the servers. This feature works very well for us. 

Using the solution reduced our unplanned downtime by 20% to 30%. 

What is most valuable?

The iDRAC is an excellent service; it allows us to install and deploy our software remotely.

The OpenManage app is another excellent service, and VMware supports it. There is no problem with drivers because we can get all of them via VMware or Dell.

The solution is an excellent platform for handling the needs of high-performance workloads, it's a good server for high performance.

The solution's approach to security with signed firmware, drift detection, and BIOS recovery is robust and accessible. We can monitor the security landscape easily via OpenManage. 

The solution's energy consumption is excellent for managing the power supply, as it is very efficient thanks to built-in power factor correction. The power consumption depends upon the load; it increases with a high CPU load, and we manage this through Windows. We can also use OpenManage to fine-tune the power management.  

The major market players are HP and Dell, and we find Dell to be the more cost-effective server. We're also satisfied with its features; the security, management, remote management, and reliability are all favorable.  

What needs improvement?

Overall, the solution is excellent, though Dell could improve the monitoring.

The solution could be more friendly in terms of cost. 

For how long have I used the solution?

I have worked at several companies using Dell PowerEdge Rack servers for over ten years. 

What do I think about the stability of the solution?

The solution is very stable and reliable. 

What do I think about the scalability of the solution?

The solution is scalable; we can increase capacity by adding CPU and memory as required.

How are customer service and support?

The customer service is good. We do a lot of remote work, so we sometimes contact them from sites to assist in making changes, doing updates, or installing remotely. 

Which solution did I use previously and why did I switch?

I previously used HP servers, which are also good, but I switched due to the high cost.

How was the initial setup?

The initial deployment is straightforward, and that improved over time. Our project management is pleased with the quick deployment; nowadays, we can even deploy remotely. Deployment takes no more than one hour.

Our deployment strategy is to work remotely; technicians install a rack on site, and I can deploy as soon as I get iDRAC.

What was our ROI?

Typically, we receive an ROI. By the time construction has finished on a site, the server will already have covered its cost and more.

What's my experience with pricing, setup cost, and licensing?

The product is cheaper than HP servers, but the price could always be better. 

Which other solutions did I evaluate?

We considered public cloud servers, but PowerEdge wins in cost versus public cloud. We also have a vast number of files and operate a large number of sites. One of our requirements is to store files locally, so we need to place physical servers at our locations. That's why we went with the Dell Technologies solution.

The latency of PowerEdge versus public clouds was critical to us as end users don't want issues on the network. Some people prefer to go with the cloud no matter the cost, but the price is essential for us, and the PowerEdge servers are more affordable, especially over the long term. In the short term, going with the cloud could be cheaper. 

What other advice do I have?

I rate the solution ten out of ten. 

We use the Dell OpenManage console for our PowerEdge Rack Servers, and it's easy to use.  

PowerEdge servers are a good choice, as many people use Dell services on the market, and we find Dell to be the most cost-effective server. In terms of long-term cost, we would choose this solution over a cloud solution every time, so I highly recommend this product.

I recommend a good server room or rack with air conditioning to provide a favorable physical environment for the servers. I also recommend a good network as we can use 10G nowadays, and a good network contributes to computation.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2544186 - PeerSpot reviewer
Inside Sales Manager at a tech services company with 51-200 employees
Real User
Top 20
Sep 25, 2024
Helpa speed up our client's production time to market
Pros and Cons
  • "The most valuable feature is the storage, which is offered in different varieties with many options depending on the use cases, including unstructured data."
  • "The price has room for improvement."

What is our primary use case?

We implement Dell PowerEdge Rack Servers for our clients. Their use cases differ depending on their needs. Some use them for storage, others for data protection, etc.

How has it helped my organization?

Dell PowerEdge Rack Servers help speed up our client's production time to market.

I would rate the power consumption of the Dell PowerEdge Rack Servers a nine out of ten. The performance is great for our clients.

Dell PowerEdge Rack Servers help improve our client's unplanned downtime fivefold.

Dell PowerEdge Rack Servers are resilient and provide great flexibility.

What is most valuable?

The most valuable feature is the storage, which is offered in different varieties with many options depending on the use cases, including unstructured data. 

What needs improvement?

The price has room for improvement. Given the market size, it isn't easy to compete with all the other vendors if the pricing is high.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for three years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers are stable.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Servers is amazing.

How was the initial setup?

The deployment is straightforward.

What about the implementation team?

We implement Dell PowerEdge Rack Servers for our clients, and if required, we consult with Dell.

What was our ROI?

The return on investment depends on each client's use case. The most common reason for a return comes from the time savings they get from using the Dell PowerEdge Rack Servers.

What other advice do I have?

I rate Dell PowerEdge Rack Servers ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Louie Clarke - PeerSpot reviewer
Senior Business Manager (Europe) at a tech consulting company with 10,001+ employees
Real User
Mar 26, 2024
Easy management, global support, and competitive pricing
Pros and Cons
  • "We are able to do remote monitoring and installation of hardware and software, and that tends to be very popular with customers."
  • "I do not have any input as such. There can be a bit more expansive AI portfolio, but I have not worked on any AI projects with Dell, so I might not be up to date in knowledge."

What is our primary use case?

My experience and background is in the OEM space. I help customers take their IP to market on a reliable server, and Dell is normally the go-to option for that.

How has it helped my organization?

Reliability is the main benefit. From a services standpoint, on the OEM side, customers always like the ability to deploy in other countries with their own IP. They can use the Dell tier-one global service. Normally, the service appeals to the customers more than the platform.

They are seen as a very power-efficient option, but I do not have any metrics to back it up.

What is most valuable?

Within that space, one of the most valuable features is the management. We are able to do remote monitoring and installation of hardware and software, and that tends to be very popular with customers. When customers are deploying their IP out into the field, being able to handle the management and servicing of platforms remotely to diagnose issues is always useful.

What needs improvement?

I do not have any input as such. There can be a bit more expansive AI portfolio, but I have not worked on any AI projects with Dell, so I might not be up to date in knowledge.

There is probably room to expand the lower-end range.

For how long have I used the solution?

I have been working with Dell PowerEdge servers throughout my career. It has been seven or eight years.

What do I think about the stability of the solution?

We do not have too many reports of the platform being unstable, but it is not something I would directly get involved with.

How are customer service and support?

I do not work directly with the hardware, so I cannot speak from a quality perspective and compare it to others, but Dell has some of the best services when looking at comparable server vendors. Their after-sales and pre-sales support is probably the best in the business. 

My experience has always been positive. I would rate their customer service and support a nine out of ten. No one gets a ten.

How would you rate customer service and support?

Positive

How was the initial setup?

In the environments I work in, they are almost entirely on-prem, but I am not involved in the deployment.

What's my experience with pricing, setup cost, and licensing?

Pricing is very competitive. I have not been too involved in the licensing, but from a hardware perspective, I always find them to be competitive.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
VMware Specialist at Haaglanden Medisch Centrum
Real User
Jan 1, 2024
The new hardware, including Dell PowerEdge, has contributed to reducing unplanned production downtime
Pros and Cons
  • "They are incredibly valuable because they are both user-friendly and powerful for managing hardware."
  • "There is room for improvement in technical support."

What is our primary use case?

We use Dell PowerEdge for virtualization purposes, particularly with VMware.

How has it helped my organization?

The new hardware, including Dell PowerEdge, has contributed to reducing unplanned production downtime.

What is most valuable?

Dell PowerEdge Rack Servers are incredibly valuable because they are both user-friendly and powerful for managing hardware.

What needs improvement?

I am generally very satisfied with Dell PowerEdge Rack Servers. However, there is room for improvement in technical support.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for five years.

What do I think about the stability of the solution?

We have not had any issues with the stability of the servers.

What do I think about the scalability of the solution?

The servers are scalable, especially in terms of adding extra disks. It is a straightforward process; if you need more storage space, you can easily scale up by adding additional disks to meet your requirements.

How are customer service and support?

Tech support is generally good, but there can be challenges, especially when dealing with support from India. Language differences can sometimes make communication difficult, but having a proficient English speaker or a good interpreter usually helps resolve issues effectively.

Which solution did I use previously and why did I switch?

My company used a mix of Dell and HP hardware before, but now we exclusively use Dell. I find Dell's servers more powerful and user-friendly for remote management.

How was the initial setup?

Deployment was relatively straightforward for us. The most labor-intensive part was the physical setup in the data center, handled by the data center team. After that, the installation of AHI was a breeze, making the overall process quite manageable.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2318382 - PeerSpot reviewer
Data Center Manager at a manufacturing company with 501-1,000 employees
Real User
Jan 1, 2024
Designed to fit our specific requirements, allowing us to build and configure them according to our needs
Pros and Cons
  • "Managing it is straightforward, and the scalability aligns well with the needs of our organization."
  • "One area where PowerEdge could improve is the challenge of keeping technology consistent over the years."

What is our primary use case?

We rely on Dell PowerEdge servers for our data centers, transitioning from VMware to Hyper-V Azure Stack. These servers support various functions, including backup, database management, and handling highly virtualized workloads.  

How has it helped my organization?

A significant benefit we have experienced with Dell PowerEdge is the flexibility it offers in customizing our services. The servers are designed to fit our specific requirements, allowing us to build and configure them according to our needs. 

This flexibility has been valuable, as we have been able to achieve everything we have asked from the PowerEdge line to support our organization's IT infrastructure. 

For our organization, energy efficiency is crucial, and Dell PowerEdge servers align well with our commitment to green IT. Dell works with customers to prioritize power-efficient hardware, and we have noticed savings when renewing parts of our infrastructure. 

The virtualization layer, coupled with Dell's efforts, has contributed significantly to improved energy efficiency, allowing us to achieve more performance for the same energy consumption. Additionally, PowerEdge servers significantly contribute to our sustainability goals by delivering high performance and efficiency.

What is most valuable?

I find the stability of PowerEdge to be its most valuable feature. Managing it is straightforward, and the scalability aligns well with the needs of our organization.

What needs improvement?

One area where PowerEdge could improve, and it might not be unique to Dell, is the challenge of keeping technology consistent over the years. Due to the natural growth of IT, there are differences in processors, memory, and technology advancements each year. When expanding our environment, it becomes a challenge to match the technology of the same line. A more seamless bridge between old and new hardware could simplify administration and enhance the overall user experience.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for almost over ten years.

What do I think about the scalability of the solution?

PowerEdge handles the evolving needs of high-performance workloads quite well. Its flexibility allows us to attain the required performance and integrate new technologies seamlessly. The scalability within our current environment ensures that we don't hit the limits of the platform easily, eliminating the need to transition to another platform for now.

How are customer service and support?

Dell's tech support has been good overall. While we rarely need assistance, finding the right entry point into their support system can be a bit challenging. However, when required, our account manager and available resources help navigate the process effectively.

What was our ROI?

We have seen a substantial return on investment with Dell PowerEdge. The servers' stability, ease of management, and standardized operations have reduced staffing needs and operational costs. Considering factors like energy efficiency and pricing, it has been a valuable investment for our organization.

What's my experience with pricing, setup cost, and licensing?

I find the pricing for Dell PowerEdge reasonable for our company. However, licensing, in general, can be challenging to manage effectively. It would be beneficial for companies like Dell to reconsider their approach to licensing certain aspects of their equipment.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2318391 - PeerSpot reviewer
It system engineer at a consultancy with 11-50 employees
Real User
Dec 11, 2023
Capable of handling the evolving needs of high-performance workloads
Pros and Cons
  • "The solution's stability is good...The solution's scalability is good."
  • "Considering from a hardware perspective, some areas of concern were network cards on the models we had in our organization, which were fairly inaccessible, so we had to remove the whole motherboard and, basically, the whole system to get rid of or swap a network card."

What is our primary use case?

I use Dell PowerEdge Rack Servers in general IT infrastructure for all purposes, including virtualization and as cluster nodes with AMD's chipset drivers since there is a broad amount of cost involved for cluster nodes instead of just smart costs.

How has it helped my organization?

With Dell PowerEdge Rack Servers, my company has entered a new generation of hardware and possibilities and is happy to use them.

What is most valuable?

The most valuable features of the solution are its integration with OpenManage Enterprise, a unified management system, a management interface, and its function as a working connectivity management platform that helps with areas like deployment.

What needs improvement?

Considering from a hardware perspective, some areas of concern were network cards on the models we had in our organization, which were fairly inaccessible, so we had to remove the whole motherboard and, basically, the whole system to get rid of or swap a network card. The aforementioned aspect can be considered for improvement. Everything else in the solution seems to be completely fine.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for three or four years. My company is a customer of the product.

What do I think about the stability of the solution?

The solution's stability is good.

What do I think about the scalability of the solution?

The solution's scalability is good.

How are customer service and support?

The enterprise support provided by Dell is good, especially the support for servers, which is an area where our organization has no complaints yet. If something is broken in the solution and has to be repaired, my organization has seen that the very next day, Dell's support team has always worked on it. There are some small issues related to the support offered by Dell, but it is okay to have such small issues that need to be refined, considering there are many generations of the product released during the product development phase.

I rate the technical support a nine out of ten.

Which solution did I use previously and why did I switch?

In our company, the introduction of Dell PowerEdge Rack Servers helps replace cluster notes primarily in the first batch and later on certain areas of our general infrastructure, like virtualization.

What was our ROI?

With the product's OpenManage Enterprise part, my company has obviously saved money and time in computing, workflows, and jobs. I am pretty sure my company has saved a lot of money and time with the use of the product.

What's my experience with pricing, setup cost, and licensing?

The solution's prices are good, especially considering what you get to use. I have no complaints with the pricing model of the solution. The licensing aspect of the solution is also fine. My organization is happy with the product's prices since the whole package deal offered by the product is more than fine in terms of pricing.

Which other solutions did I evaluate?

My company did not evaluate any other solutions available in the market against Dell PowerEdge Rack Servers since we were just involved in the phase of testing the systems out, and we were happy with the results, especially when considering the product as a benchmark against other tools. No real tests were conducted in my organization with any other product, so we decided to proceed with Dell PowerEdge Rack Servers.

What other advice do I have?

My company was not looking to address any challenges when implementing rack servers in our environment. My company needed new hardware to replace old ones, and we looked at what was available on the market and decided to have a proof of concept with the hardware provided by Dell. After my company got to test Dell's hardware, and once we were happy with it, we decided to order Dell PowerEdge Rack Servers.

Using the product's OpenManage console has certainly affected our company's IT staff's productivity, especially when working with the system management interface.

With the product, our company could save a lot of time since there's a need for only one or a single configuration to be rolled out on all of the devices.

As per my assessment, Dell PowerEdge Cyber Resilient Architecture approach to security in terms of silicon-based root of trust, signed firmware updates, user access security, and supply chain integrity is something we need in the IT industry. It's no secret that more and more cyber-attacks have been taking place, and taking precautions at a hardware level is as important as any other precautions taken.

I cannot comment on the area related to energy consumption in Dell PowerEdge Servers.

Dell PowerEdge Rack Servers can handle the evolving needs of high-performance workloads in our company since we could use the product in the cluster, especially with high performance, which has worked out fairly well. I think the product offers better scalability than what we had before, but we need to consider that it is a newer product in the market.

I don't know how the use of the product has impacted the overall flexibility of our organization's operations and business.

I think there is a lot of stuff to improve in the product. The product itself is solid, and it is genuinely good. It is a good hardware to begin with in general.

I rate the overall tool an eight to nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Brian Mijnals - PeerSpot reviewer
System Administrator at Elde College
Real User
Dec 5, 2023
An affordable and easy-to-deploy product that is simple to use and provides a lot of features
Pros and Cons
  • "There are fewer complications than what we had before with other brands."
  • "The terabytes are never enough."

What is our primary use case?

We use Dell PowerEdge Rack Servers for servers and backup.

How has it helped my organization?

The product has improved our business. There are fewer complications than what we had before with other brands.

What is most valuable?

Dell PowerEdge Rack Servers is simpler to use when compared with HPE. The product provides more features than what we expected six years ago.

What needs improvement?

The solution must increase the space provided. It is still an issue. The terabytes are never enough.

For how long have I used the solution?

I have been using the solution for six years.

How are customer service and support?

The support is getting better. Before, we had to call and explain what was going on. Now, the support has a website. I rate the support a seven or eight out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were using HPE before. Many schools were already doing business with Dell. So, we tried it. We also have Dell's laptops and desktops.

How was the initial setup?

The deployment is not difficult at all.

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is very good.

What other advice do I have?

The server does consume energy. The energy consumption is less than what it was three years ago. We still have the same capacity. We don't have many high-performance workloads. We have AutoCAD and SolidWorks. These are two programs that need a lot of CPU. The rest is file surfing and document printing. We are planning to use the OpenManage console.

Overall, I rate the product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1437618 - PeerSpot reviewer
IT Manager at a engineering company with 51-200 employees
Real User
Dec 5, 2023
A simple and scalable solution that is easy to use and enables users to pull out elements and change them easily
Pros and Cons
  • "We can pull out elements and change them ourselves."
  • "The product must provide more options to add GPUs to the machines."

What is our primary use case?

My organization uses the product as a simple server.

How has it helped my organization?

We implemented the product for its simplicity and scalability. We wanted a simple system that we could scale up if needed. Currently, we only have a few servers. It's easy to change them. The components can be changed around.

What is most valuable?

The simplicity of the bars is valuable. We can pull out elements and change them ourselves. It saves us time. We do not open the machine much. It leads to less maintenance efforts. We can also use components of other brands. It is easy to use.

What needs improvement?

The product must provide more options to add GPUs to the machines. It's always a challenge. If we don't think about it when buying the machine, we cannot do it afterward.

For how long have I used the solution?

I have been using the solution for 20 years. We use R730 and R630.

How are customer service and support?

The support is good. The support was better ten years ago. Now, we have to do more things ourselves. Ten years ago, the team focused on solving the issues first instead of finding who was to blame.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used HPE some time ago. The machines are the same, but the support provided by Dell is better.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The product's pricing is not good. It's always a winning factor for other solutions. It is not the most affordable tool.

What other advice do I have?

I hope PowerEdge's Cyber Resilient Architecture approach is sufficient. Once, we had a problem because the rack was not updated. It's annoying that I didn't get informed by Dell that we had to update it. Communication should be better for security reasons.

I never thought about energy consumption, but we all must decrease our power consumption. It was never an issue for us, though. The tool is efficient for what we use it for. It is scalable till the end. The product lasts for seven years. We can use the machine for a long time.

The solution has helped reduce unplanned production downtime. We have a cluster. If one fails, the other one takes over. The OpenManage console has affected our IT staff’s productivity. We use it a lot. It's a good tool to access our service. The tool saves 25% of our time.

Overall, I rate the product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.