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Product Manager - Cyber app Security at Amdocs
Real User
Jul 11, 2022
Easy to manage, maintain, and install
Pros and Cons
  • "It is very easy and seamless to use the OpenManage console for lifecycle management or PowerEdge Rack Servers. It is one of the best solutions in the market today to manage the lifecycle of services."
  • "It is very easy and seamless to use the Dell OpenManage console for the lifecycle management of PowerEdge Rack Servers, and it is one of the best solutions in the market today to manage the lifecycle of services."
  • "It is not good in terms of its energy consumption for a large-scale deployment. I probably would go for something more dense, like blades or any type of small scale hardware service solutions, to lower the heat and power consumption. However, for small environments, this solution is okay and easy to maintain."
  • "It is not good in terms of its energy consumption for a large-scale deployment."

What is our primary use case?

It is used for data center service.

PowerEdge Rack Servers powered by Intel are good for handling the evolving needs of high-performance workloads with classical use cases.

My company has thousands of customers. We are resellers as well as implement Dell PowerEdge Rack Servers in our organization.

How has it helped my organization?

My organization provides software or application stacks for many organizations. So, Dell PowerEdge Rack Servers add a lot of benefits for integration and testing purposes. It is also a solution for small-scale deployment at remote locations.

PowerEdge Rack Servers have affected the overall flexibility of our operations or business.

For labs, when you don't need a high SLA, HA, or other expensive support and maintenance fees, then it is very easy to deploy these servers. You pay CapEx but the usage for day two is easier.

What is most valuable?

It is easy to manage, maintain, and install.

The new stuff with AI, Hyperscale, and HPC for all sorts of general compute purposes makes it the best solution that you can have today.

PowerEdge Rack Servers’ approach to security with its signed firmware, drift detection, and BIOS recovery is very good. This is the natural behavior today in the market. All vendors provide it, including Dell.

It is very easy and seamless to use the Dell OpenManage console for the lifecycle management of PowerEdge Rack Servers. It is one of the best solutions in the market today to manage the lifecycle of services.

What needs improvement?

It is not good in terms of its energy consumption for a large-scale deployment. I probably would go for something more dense, like blades or any type of small scale hardware service solutions, to lower the heat and power consumption. However, for small environments, this solution is okay and easy to maintain.

Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.

For how long have I used the solution?

I have been using PowerEdge Rack Servers powered by Intel for 25 years.

What do I think about the stability of the solution?

PowerEdge Rack Servers powered by Intel are easier to handle in regards to upgrade and maintenance than any other solutions. It saves us over 50% of our time.

What do I think about the scalability of the solution?

Usually, it is a very good solution for small-scale environments and environments that have difficulty providing services since the maintenance of PowerEdgeRack Servers is easier relative to any other solutions. Therefore, if you go for small-scale deployments, then PowerEdge Rack Servers powered by Intel are very simple and cost-effective.

How are customer service and support?

The technical support from Dell is good. If you have an issue, the tech support is better than Lenovo and about the same as HPE. 

I would rate Dell's technical support as 8.5 out of 10, which is very good. While the technical support is very good, they are not perfect. You need to wait, and sometimes you need to escalate, which is a process. At the end of the day, it is economies of scale.

How was the initial setup?

The rack and stack takes a couple of hours, maybe less. The overall installation depends on the use case. In general, it takes about two to three days to have a full working solution.

What was our ROI?

Intel's Optane memory has helped save money when adding memory capacity, compared to adding the same amount of DRAM.

The use of Dell's OpenManage console has decreased the time it takes to deploy new data centers.

What's my experience with pricing, setup cost, and licensing?

The overall pricing and licensing are fair according to the market.

Because it is pay-per-use, there is a large offering from the application and software. This is what the customer requires, and I need to provide whatever they want. If they want to use the cloud, i.e., hyperscales as a solution, then I need to provide an application that will run on top. For me, it is a no-brainer. It is whatever the customer wants. 

In general, going to the public cloud has its benefits since the CAPEX is low and the OPEX is pay-per-use. However, you need to arrange your application and software in a way that will modernize and utilize the cloud economically. This is the downside of things.

Which other solutions did I evaluate?

We are a big company, so we are always evaluating everything.

For general purpose small-scale deployments, it has easy rack and stack and maintenance. For edge locations, this is the best solution that the market currently has to offer. 

Today, we are looking at other solutions other than Intel, such as AMD, because of the cost as well as the quantity of the cores that you can get for the same amount of use or footprint. 

There are also other solutions that are more cost-effective, but you can currently only get them on the cloud, like AWS Graviton, which is based off of ARM processing units. Currently, ARM is being provided only on cloud services. I haven't seen anyone provide ARM on-prem. However, if somebody provides a cost-effective, on-prem ARM, then we will consider going for ARM processing units.

I always prefer Dell because it is easier to maintain.

What other advice do I have?

It used to have a very good effect on IT staff's productivity. However, the problem has now moved from the infrastructure to the upper layer.

I like the R640 model the best. 

I would rate Dell PowerEdge Rack Servers as nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
JEAN Quesada - PeerSpot reviewer
CIO at Grupo Monge
Real User
May 18, 2022
Fast to implement with good performance and helpful support
Pros and Cons
  • "The go-to-market implementation was pretty fast."
  • "With this kind of product, we are solving a lot of problems, or issues that we had before with regards to performance."
  • "They could improve the time between new versions of the product."
  • "They could improve the time between new versions of the product."

What is our primary use case?

We made a renovation of our infrastructure, and the problem we're solving is our performance and it is collectivity in our infrastructure too.

How has it helped my organization?

We have a full-scale infrastructure for six countries and are able to centralize it. With this kind of product, we are solving a lot of problems, or issues that we had before with regards to performance. The centralization of the platform for the company helped immensely.

What is most valuable?

The go-to-market implementation was pretty fast. The go-to-market speed for us was pretty important at the time we had to implement that infrastructure. 

In terms of the performance of the servers, I'm already pretty comfortable with that.

When it comes to PowerEdge rack servers handling the evolving needs of workloads, I have support from Dell partners. They constantly assess improvements for us and other versions of items on products. I keep up to date with it via my partners.

We use Dell's Optane to obtain memory in the PowerEdge environment. It helped save money in that aspect, as far as adding memory capacity. We used to negotiate these kinds of platforms and renewal with our partners on a full scale. We have a lot of cost-saving with this infrastructure.

PowerEdge helped to reduce unplanned production downtime. We have an IT continuity plan that is actually based on the infrastructure we already have implemented with Dell.

What needs improvement?

They could improve the time between new versions of the product. They could move faster, or maybe offer a little bit more support from the partners.

For how long have I used the solution?

We've been using the solution for four years.

What do I think about the scalability of the solution?

We have 6,500 people across six countries using the platform.

How are customer service and support?

We have good support from Dell and good support from our partners. That said, sometimes it takes a pretty long time to get an answer from Dell. However, we get pretty good support from those folks.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had used HP solutions and others as well. We changed as I had some experience with this product and we had comfort in the security that Dell gives us as a platform. The cost and the go-to-market implementation alongside the partner support are the main drivers we looked at when changing.

How was the initial setup?

I was involved in the setup of the product. It was both easy and difficult to set up. However, thanks to the partner, it was more easygoing. There were a lot of people and it was useful to have somebody help as well.

We have a pretty big platform. It took two and a half months to implement the solution. That said, for our needs, it was pretty fast. We had to deal with multiple locations and we migrated everything to just one. We centralized the entire platform.

What about the implementation team?

We had a great partner and planner involved.

What's my experience with pricing, setup cost, and licensing?

For us, it makes more sense to have an on-premise platform rather than a cloud due to the cost. The cost-saving we have in the on-premises platform still is the driver.

Which other solutions did I evaluate?

We did consider public cloud servers before choosing PowerEdge Racks. We looked at servers for AWS, Azure, and others.

What other advice do I have?

I'd rate the solution ten out of ten. We are quite satisfied.

It's a good scalable product. It's a good cost-saving product too. That aspect helps us as a company. In my experience, it's a pretty good implementation too. 

I'd advise new users to keep up with the timing of new deployments. That way, you can take advantage of new features. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
Sekou Knox - PeerSpot reviewer
System Engineer at a comms service provider with 10,001+ employees
Real User
May 15, 2022
Storage solution used to host databases and support a company with more than 10,000 users
Pros and Cons
  • "The solutions accelerated GPUs helped to support demanding workloads and to reduce data processing time in our organization."
  • "The solutions accelerated GPUs have helped to support demanding workloads and to reduce data processing time in our organization."
  • "The iDRAC Telemetry that monitors PowerEdge system data and provides analytics could be a little bit more in-depth. Someone wanted more information on the RAM and the hard drives and we couldn't retrieve this information."
  • "The iDRAC Telemetry that monitors PowerEdge system data and provides analytics could be a little bit more in-depth."

What is our primary use case?

We use it as our database solution and for ESXi hosting. We use the R7-30s, 7-40s, 8-40s, and 7-50s. Our whole company uses this solution and we have over 10,000 employees.

How has it helped my organization?

The solutions accelerated GPUs have helped to support demanding workloads and to reduce data processing time in our organization.

The PowerEdge system management frameworks have enabled us to progress towards automation. 

What is most valuable?

The Ormi product is the most valuable for me because it streamlines all the necessary information that can be viewed in one place. 

What needs improvement?

The iDRAC Telemetry that monitors PowerEdge system data and provides analytics could be a little bit more in-depth. Someone wanted more information on the RAM and the hard drives and we couldn't retrieve this information.

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The technical support for this solution is very good and we can contact them at any time. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward. Deployment took a couple of minutes and involved five people who are system engineers. 

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution.

What other advice do I have?

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Web Design, IT & Organization of Art Events at Fluor Corporation
Real User
May 12, 2022
Compact and reliable storage solution that supports high performance workloads
Pros and Cons
  • "PowerEdge Rack Servers offer good performance in handling the evolving needs of high-performance workloads and offer good value for money."
  • "PowerEdge Rack Servers powered by Intel offer good performance in handling the evolving needs of high-performance workloads and offer good value for money."
  • "The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security. This is not offered when implementing the Dell hardware."
  • "The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security."

What is our primary use case?

We run the 900 and 700 models.

How has it helped my organization?

PowerEdge Rack Servers powered by Intel offer good performance in handling the evolving needs of high-performance workloads and offer good value for money. 

The Intel Xeon scalable processor has helped to improve the performance of our targeted workloads. Dell's OpenManage console is easy to use. 

PowerEdge Rack Servers has affected the overall flexibility of our operations. We are able to build our data centers with multiple clusters, and that provides sufficient scalability for us to do bigger deployments.

What is most valuable?

The support that you receive from Dell after buying this product is very valuable.

What needs improvement?

The long lead times in receiving hardware could be improved. 

We have experienced issues with memory. We received help from the Dell team and this has been resolved. 

The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security. This is not offered when implementing the Dell hardware.

Dell's OpenManage console is easy to use but could be better by offering additional features. The console has not decreased the time it takes to deploy new data centers.

For how long have I used the solution?

I have been using PowerEdge Rack Servers powered by Intel for over 15 years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service for this solution is very good. I would rate it an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used different solutions including Lenovo. We currently use Dell for all of our needs from our user hardware to our infrastructure data center. 

How was the initial setup?

The initial setup is straightforward. We had 10 staff members involved in the deployment. The server bill team set up the hardware and the DMR team ran the virtualization layer over it. The security team completed the checks. We have about 55,000 users supported by this solution.

What's my experience with pricing, setup cost, and licensing?

The licensing is expensive and inflexible. 

What other advice do I have?

For anyone looking for a reliable storage solution, I would recommend PowerEdge. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2544186 - PeerSpot reviewer
Inside Sales Manager at a tech services company with 51-200 employees
Real User
Top 20
Sep 25, 2024
Helpa speed up our client's production time to market
Pros and Cons
  • "The most valuable feature is the storage, which is offered in different varieties with many options depending on the use cases, including unstructured data."
  • "The price has room for improvement."

What is our primary use case?

We implement Dell PowerEdge Rack Servers for our clients. Their use cases differ depending on their needs. Some use them for storage, others for data protection, etc.

How has it helped my organization?

Dell PowerEdge Rack Servers help speed up our client's production time to market.

I would rate the power consumption of the Dell PowerEdge Rack Servers a nine out of ten. The performance is great for our clients.

Dell PowerEdge Rack Servers help improve our client's unplanned downtime fivefold.

Dell PowerEdge Rack Servers are resilient and provide great flexibility.

What is most valuable?

The most valuable feature is the storage, which is offered in different varieties with many options depending on the use cases, including unstructured data. 

What needs improvement?

The price has room for improvement. Given the market size, it isn't easy to compete with all the other vendors if the pricing is high.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for three years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers are stable.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Servers is amazing.

How was the initial setup?

The deployment is straightforward.

What about the implementation team?

We implement Dell PowerEdge Rack Servers for our clients, and if required, we consult with Dell.

What was our ROI?

The return on investment depends on each client's use case. The most common reason for a return comes from the time savings they get from using the Dell PowerEdge Rack Servers.

What other advice do I have?

I rate Dell PowerEdge Rack Servers ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
VMware Specialist at Haaglanden Medisch Centrum
Real User
Jan 1, 2024
The new hardware, including Dell PowerEdge, has contributed to reducing unplanned production downtime
Pros and Cons
  • "They are incredibly valuable because they are both user-friendly and powerful for managing hardware."
  • "There is room for improvement in technical support."

What is our primary use case?

We use Dell PowerEdge for virtualization purposes, particularly with VMware.

How has it helped my organization?

The new hardware, including Dell PowerEdge, has contributed to reducing unplanned production downtime.

What is most valuable?

Dell PowerEdge Rack Servers are incredibly valuable because they are both user-friendly and powerful for managing hardware.

What needs improvement?

I am generally very satisfied with Dell PowerEdge Rack Servers. However, there is room for improvement in technical support.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for five years.

What do I think about the stability of the solution?

We have not had any issues with the stability of the servers.

What do I think about the scalability of the solution?

The servers are scalable, especially in terms of adding extra disks. It is a straightforward process; if you need more storage space, you can easily scale up by adding additional disks to meet your requirements.

How are customer service and support?

Tech support is generally good, but there can be challenges, especially when dealing with support from India. Language differences can sometimes make communication difficult, but having a proficient English speaker or a good interpreter usually helps resolve issues effectively.

Which solution did I use previously and why did I switch?

My company used a mix of Dell and HP hardware before, but now we exclusively use Dell. I find Dell's servers more powerful and user-friendly for remote management.

How was the initial setup?

Deployment was relatively straightforward for us. The most labor-intensive part was the physical setup in the data center, handled by the data center team. After that, the installation of AHI was a breeze, making the overall process quite manageable.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2318382 - PeerSpot reviewer
Data Center Manager at a manufacturing company with 501-1,000 employees
Real User
Jan 1, 2024
Designed to fit our specific requirements, allowing us to build and configure them according to our needs
Pros and Cons
  • "Managing it is straightforward, and the scalability aligns well with the needs of our organization."
  • "One area where PowerEdge could improve is the challenge of keeping technology consistent over the years."

What is our primary use case?

We rely on Dell PowerEdge servers for our data centers, transitioning from VMware to Hyper-V Azure Stack. These servers support various functions, including backup, database management, and handling highly virtualized workloads.  

How has it helped my organization?

A significant benefit we have experienced with Dell PowerEdge is the flexibility it offers in customizing our services. The servers are designed to fit our specific requirements, allowing us to build and configure them according to our needs. 

This flexibility has been valuable, as we have been able to achieve everything we have asked from the PowerEdge line to support our organization's IT infrastructure. 

For our organization, energy efficiency is crucial, and Dell PowerEdge servers align well with our commitment to green IT. Dell works with customers to prioritize power-efficient hardware, and we have noticed savings when renewing parts of our infrastructure. 

The virtualization layer, coupled with Dell's efforts, has contributed significantly to improved energy efficiency, allowing us to achieve more performance for the same energy consumption. Additionally, PowerEdge servers significantly contribute to our sustainability goals by delivering high performance and efficiency.

What is most valuable?

I find the stability of PowerEdge to be its most valuable feature. Managing it is straightforward, and the scalability aligns well with the needs of our organization.

What needs improvement?

One area where PowerEdge could improve, and it might not be unique to Dell, is the challenge of keeping technology consistent over the years. Due to the natural growth of IT, there are differences in processors, memory, and technology advancements each year. When expanding our environment, it becomes a challenge to match the technology of the same line. A more seamless bridge between old and new hardware could simplify administration and enhance the overall user experience.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for almost over ten years.

What do I think about the scalability of the solution?

PowerEdge handles the evolving needs of high-performance workloads quite well. Its flexibility allows us to attain the required performance and integrate new technologies seamlessly. The scalability within our current environment ensures that we don't hit the limits of the platform easily, eliminating the need to transition to another platform for now.

How are customer service and support?

Dell's tech support has been good overall. While we rarely need assistance, finding the right entry point into their support system can be a bit challenging. However, when required, our account manager and available resources help navigate the process effectively.

What was our ROI?

We have seen a substantial return on investment with Dell PowerEdge. The servers' stability, ease of management, and standardized operations have reduced staffing needs and operational costs. Considering factors like energy efficiency and pricing, it has been a valuable investment for our organization.

What's my experience with pricing, setup cost, and licensing?

I find the pricing for Dell PowerEdge reasonable for our company. However, licensing, in general, can be challenging to manage effectively. It would be beneficial for companies like Dell to reconsider their approach to licensing certain aspects of their equipment.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2318391 - PeerSpot reviewer
It system engineer at a consultancy with 11-50 employees
Real User
Dec 11, 2023
Capable of handling the evolving needs of high-performance workloads
Pros and Cons
  • "The solution's stability is good...The solution's scalability is good."
  • "Considering from a hardware perspective, some areas of concern were network cards on the models we had in our organization, which were fairly inaccessible, so we had to remove the whole motherboard and, basically, the whole system to get rid of or swap a network card."

What is our primary use case?

I use Dell PowerEdge Rack Servers in general IT infrastructure for all purposes, including virtualization and as cluster nodes with AMD's chipset drivers since there is a broad amount of cost involved for cluster nodes instead of just smart costs.

How has it helped my organization?

With Dell PowerEdge Rack Servers, my company has entered a new generation of hardware and possibilities and is happy to use them.

What is most valuable?

The most valuable features of the solution are its integration with OpenManage Enterprise, a unified management system, a management interface, and its function as a working connectivity management platform that helps with areas like deployment.

What needs improvement?

Considering from a hardware perspective, some areas of concern were network cards on the models we had in our organization, which were fairly inaccessible, so we had to remove the whole motherboard and, basically, the whole system to get rid of or swap a network card. The aforementioned aspect can be considered for improvement. Everything else in the solution seems to be completely fine.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for three or four years. My company is a customer of the product.

What do I think about the stability of the solution?

The solution's stability is good.

What do I think about the scalability of the solution?

The solution's scalability is good.

How are customer service and support?

The enterprise support provided by Dell is good, especially the support for servers, which is an area where our organization has no complaints yet. If something is broken in the solution and has to be repaired, my organization has seen that the very next day, Dell's support team has always worked on it. There are some small issues related to the support offered by Dell, but it is okay to have such small issues that need to be refined, considering there are many generations of the product released during the product development phase.

I rate the technical support a nine out of ten.

Which solution did I use previously and why did I switch?

In our company, the introduction of Dell PowerEdge Rack Servers helps replace cluster notes primarily in the first batch and later on certain areas of our general infrastructure, like virtualization.

What was our ROI?

With the product's OpenManage Enterprise part, my company has obviously saved money and time in computing, workflows, and jobs. I am pretty sure my company has saved a lot of money and time with the use of the product.

What's my experience with pricing, setup cost, and licensing?

The solution's prices are good, especially considering what you get to use. I have no complaints with the pricing model of the solution. The licensing aspect of the solution is also fine. My organization is happy with the product's prices since the whole package deal offered by the product is more than fine in terms of pricing.

Which other solutions did I evaluate?

My company did not evaluate any other solutions available in the market against Dell PowerEdge Rack Servers since we were just involved in the phase of testing the systems out, and we were happy with the results, especially when considering the product as a benchmark against other tools. No real tests were conducted in my organization with any other product, so we decided to proceed with Dell PowerEdge Rack Servers.

What other advice do I have?

My company was not looking to address any challenges when implementing rack servers in our environment. My company needed new hardware to replace old ones, and we looked at what was available on the market and decided to have a proof of concept with the hardware provided by Dell. After my company got to test Dell's hardware, and once we were happy with it, we decided to order Dell PowerEdge Rack Servers.

Using the product's OpenManage console has certainly affected our company's IT staff's productivity, especially when working with the system management interface.

With the product, our company could save a lot of time since there's a need for only one or a single configuration to be rolled out on all of the devices.

As per my assessment, Dell PowerEdge Cyber Resilient Architecture approach to security in terms of silicon-based root of trust, signed firmware updates, user access security, and supply chain integrity is something we need in the IT industry. It's no secret that more and more cyber-attacks have been taking place, and taking precautions at a hardware level is as important as any other precautions taken.

I cannot comment on the area related to energy consumption in Dell PowerEdge Servers.

Dell PowerEdge Rack Servers can handle the evolving needs of high-performance workloads in our company since we could use the product in the cluster, especially with high performance, which has worked out fairly well. I think the product offers better scalability than what we had before, but we need to consider that it is a newer product in the market.

I don't know how the use of the product has impacted the overall flexibility of our organization's operations and business.

I think there is a lot of stuff to improve in the product. The product itself is solid, and it is genuinely good. It is a good hardware to begin with in general.

I rate the overall tool an eight to nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.