We performed a comparison between Microsoft 365 Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a unified business package that helps people be productive in working environments."
"There is a lot of documentation available that is easy to comprehend and follow."
"The stability and reliability are great."
"You can easily connect to this application with minimal bandwidth."
"The solution is very stable."
"The software can be used on any device or any form which is a really big benefit."
"It is stable and easy to use."
"Offers very good versatility."
"It is a scalable solution."
"Cisco is a pioneer in this particular technology. The features and technology have been adopted and they have been integrated with other solutions."
"Webex offers a wide range of useful features."
"The solution is very valuable for conference calls, as a lot of businesses are switching from work-from-home."
"The most valuable features of Webex are the depth of the tone and the quality of the picture. I find them better than Teams or Zoom."
"Stable and scalable solution for video conferencing, virtual meetings, and collaboration, with top-notch technical support."
"I enjoy being able to make video calls."
"It's easy to dial the numbers and the process of connecting a call is very intuitive."
"The Teams feature should be more flexible in integrating with other communications products."
"The integration is good but could be better."
"The cloud performance and the ability to work remotely are actually not very good. I prefer to work on-prem on my laptop. The quality is better."
"They should have a consolidated app, rather than have different applications with a different app."
"I have used the normal Excel Microsoft 365 worksheets. When it goes to macro running then 365 is not that user-friendly."
"It would be ideal if the solution offered a free version. Currently, there are only paid options available."
"However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself."
"The tool should improve its interface."
"The interface could be a bit more user-friendly."
"Greater visibility beyond infrastructure metrics would be beneficial. We could leverage insights into business performance indicators as well. I believe that incorporating more predictive capabilities into Webex for the next version would be beneficial."
"I would like to see more integration, with respect to some more unified communication activities."
"The modification of the email template is not very intuitive."
"No private chat option."
"The licensing could be a bit simpler."
"The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed."
"The high price of the product is an area of concern where improvements are required."
Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews while Webex is ranked 2nd in Virtual Meetings with 117 reviews. Microsoft 365 Business is rated 8.4, while Webex is rated 8.0. The top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Jamf Pro, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence. See our Microsoft 365 Business vs. Webex report.
We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
