We performed a comparison between IceWarp, Microsoft Exchange Online, and Zimbra Collaboration based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."Its price is the most valuable. It is definitely one of the lowest price solutions."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The solution has a very good log-in to the UI when compared to other solutions."
"An effective, functional, very good tool for controlling resources."
"It's scalable and stable."
"The groupware module is the most valuable feature."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It has great communication capabilities for team chatting and web conferences."
"I enjoy not having to maintain the local infrastructure, local servers, local whatever. You use the software and don't have to worry about the details."
"We also create technical presentations, so most of the time we are dealing with MS Word and Excel. Sometimes, we also use Visio for diagramming. Our overall experience is good."
"A good investment."
"What I like about Microsoft Exchange Online is that it's a very convenient solution because it's part of the Microsoft business suite. This is the first email service I've used that lasted for many years, and I'm still using it because it's very convenient and it's suitable for my needs. Microsoft Exchange Online is the best product in the world for me because I don't remember any other service that's so well-accepted."
"Exchange Online's most valuable features are two-step verification and security."
"Message trace is the most valuable feature of the product."
"The most valuable features of Microsoft Exchange Online are the frequent updates. They upgrade and optimize the features to make them better and better. They have a very strong ecosystem and they integrate together."
"I have not had issues with stability of the product."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"The solution is easy to implement."
"Network NG Modules are valuable to us."
"The backup and storage management features of Zimbra Collaboration are valuable."
"The most valuable feature of Zimbra Collaboration is email functionality."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"We can control all the data in my IT infrastructure."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"Our customers sometimes have problems receiving mail."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"I would like to make the solution more user-friendly."
"Technical support can be improved by shortening the response time and increasing their knowledge."
"This product is too complex to use."
"In the past, we had issues with DB in mailboxes."
"From an IT perspective, we need clearer documentation to understand the product’s configuration process."
"The ActiveSync services and the mapping services could be improved."
"Functionality wise, I can't really say it's improved from Exchange Online, I think it's not so much change on-premise. It's about the same. Other than that, it's the extra features that make a difference, really"
"Exchange Online has issues with its mail flow and content search."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
"The solution could improve by making it easier to use."
"The solution could use more integration with third-party tools."
"The product must be more customizable."
"Zimbra Collaboration's video conferencing could be improved."
"The tool should improve its multi-cloud feature."
"I would like to see a Microsoft schedule function added."