We performed a comparison between IBM BPM, OpenText 360 for SharePoint, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The installation was straightforward."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"The solution is stable."
"Our customers use the solution as a workflow platform to manage their processes."
"The case management and its integration with process design are good features."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"Process Modelling, simulation and optimization, integration, UI components."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"The collaborative environment for long-term archival or record management is great."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"The fact that it allows for the internal sharing of information is very good."
"It's not so complex to design what you need to."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"The tool is low code which saves you from a developer."
"Kofax TotalAgility is stable."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Data extraction and auto-classification are great features."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"Process versioning was tricky, not straightforward."
"Performance on large scale requirements could also be improved."
"The integration could be improved."
"IBM BPM's UI is an area with shortcomings where improvements are required."
"The initial setup was complex. It is not always easy to launch a new platform and it needed better coordination with IBM."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement."
"The analysis reports could be much better."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"Integration is an area where the solution lacks."
"The user interface could definitely be improved."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"The platform's workflows could be more intuitive and easier to use."
"There needs to be more accessible certification and better pricing."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"Kofax needs to improve the low-code or citizen developers."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"Kofax should improve its handwritten extractions."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Lacks sufficient inbuilt features."
