We performed a comparison between BMC TrueSight Operations Management, Nagios XI, and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The most valuable features of the solution are alert management, alert generation, and event management."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The major advantage of the product is estate management."
"It is a stable solution."
"It is a scalable solution."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The most valuable feature is the monitoring of processes."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"The dashboard allows you to see what's going on in the overall system."
"Nagios XI is stable."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The solution has a lot of plugins and scripts integrated with it."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"I found a lot of valuable features in SolarWinds NPM, such as the customized application monitoring that allows you to customize any monitoring and script customization, and you also have the option to deploy and upgrade SolarWinds NPM online, which is very useful for my organization."
"The product is scalable."
"One of the best features is the reports feature."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The pricing could be better."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"BMC's online documentation is often incorrect or incomplete."
"BMC TrueSight Operations Management could improve the reporting."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"Open-source software is usually not user-friendly."
"Nagios XI can improve its GUI for users with a new look."
"The product's stability could be even better."
"We'd like to see more integration capabilities."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"Complex and overly detailed setup."
"The solution could be more secure."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"We decided that we were no longer going to trust that their products have not been capitalized."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"Sometimes there are issues when upgrading to a new version of the product."
"This solution would benefit from expanding on the capabilities within the API."
"Having more technical and support resources available in Saudi Arabia would be helpful."
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