We performed a comparison between BMC TrueSight Operations Management, DX Spectrum, and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"It is breadth. It covers so many different technologies which can roll up into a single console."
"It is a scalable solution."
"I like the event management part."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The Global Collections are what I found to be most valuable. With the Global Collections, you're able to organize and categorize devices into "folders," or functional groups and categories, so that it doesn't matter which SpectroSERVER those devices are on."
"The most valuable features of DX Spectrum are the comprehensive alerts."
"Discovery: Scheduled, on-demand, synchronized with eHealth."
"Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
"Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is."
"Offers a lot of functionality."
"It is very stable. We have not had any major issues in over 10 years."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"It's easy to use."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"I like the historical reporting of observer metrics."
"It is a user-friendly product that requires almost no maintenance."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"BMC TrueSight Operations Management could improve the reporting."
"The product must provide application or service monitoring features."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The Spectrum OneClick is a Java-based client, and that's aging. Really, before any new feature integration, I'd love to see a comprehensive rebuild of the UI."
"It takes some time to learn how to use this solution."
"The biggest issue is our integration right now between UIM and Spectrum is lacking."
"DX Spectrum needs to incorporate faster support."
"DX Spectrum needs better documentation on its complex features."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"I would like to see them eliminate the Java console. The user interface for this is a Java applet that runs on your desktop, and it is very problematic for us."
"It'll help if they can provide real-time or closer to real-time monitoring."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"The management of the servers could be better."
"In a future release, they should add email notification alerts."
"I would like to see them improve their network monitoring."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"I would like to see better support for monitoring Unix-based systems."
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