We performed a comparison between BMC TrueSight Operations Management, Broadcom DX Application Performance Management, and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"I believe that the ease of use and UI is great"
"It is a stable solution."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"Deep Dive and Transaction Analysis Triage capability."
"We use it to create dashboards and executive view dashboards, so our higher up managers can take a look and see where our application status stands."
"The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe."
"The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process."
"Users no longer need to depend upon the console for a compatible Java version. Now, users can directly learn the version, perform all their actions, and see all of those performance-related issues."
"Command center is a new feature that provides agent maintenance and support without involving the application team. It saves lots of time for APM team."
"We understand for APM, it has the ability to drill down and do the end-to-end monitoring that we are looking for."
"Scalable, stable, and easy to deploy APM tool which effectively monitors code-level visibility."
"Support from Dynatrace is excellent. They are always on hand for any queries, demos, and/or issues."
"It is easy to see what areas you want to alert on and catch."
"It gives more visibility into all the coding (the black screen). It gives a nice screen. You can see ups and downs. You can see where the traffic is getting impacted, more on the convergence side."
"The Dynatrace support team that we have is great and the staff that we have had onsite has been consistently good."
"We're able to pinpoint web and mobile interface issues before they trigger a negative customer experience."
"Simple classic but effective UI (unlike some modern UI's out there that have too much white-space)"
"We are able to see globally our end user response time tracing down to the user ID."
"Dynatrace gives excellent insight into the performance of our applications."
"It would be better if the initial setup and deployment were more straightforward."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The product must provide application or service monitoring features."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"Technical support is slow to respond and also asks redundant questions."
"Upgradability to it is a project instead of a patch. If it was actually an automated process to where it just fed updates to our product that would be great. Now, we have to spin up an effort to actually upgrade the solution."
"The interface is getting a little old."
"Technical support needs to be more responsive and address support tickets more quickly."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay."
"Stability could actually be helped because it is a wrapper or an agent on our system. If we are having a bad day in production or if other resources are being utilized, then we will get get gaps in our monitoring system."
"What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included."
"I would like them provide more guidance on specific tuning of monitoring options to avoid unacceptable overhead."
"It would be nice if there were a way that it could be made simpler, given the complexity of the things that we're monitoring."
"The integration with PagerDuty is currently broken on mobile."
"The extending of Dynatrace with plugins can be better."
"Right now, there is a log analysis feature. This is maybe a little more deeper than the log analytics in comparison to other tools, like Splunk or Sumo Logic. If Dynatrace can come up with this replay feature, that would be great."
"I would like to see an App store for plugins and extensions."
"It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense."
"Beginner video tutorials would really help."
"With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us."
More BMC TrueSight Operations Management Pricing and Cost Advice →
More Broadcom DX Application Performance Management Pricing and Cost Advice →
