We performed a comparison between Blue Prism, IBM Robotic Process Automation (RPA), and Redwood Software - Finance Automation Edition based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."It has a centrally managed infrastructure, and it is secure. Our client was using it because of its ease of use. They had already identified some workflows that were trained on Blue Prism RPAs. It was much more convenient for them to preselect Blue Prism as compared to other vendors."
"Blue Prism provides both on-premises and cloud versions."
"I like the error handling, it's very good."
"The technical support is very good."
"The tool's user interface is very intuitive."
"You can easily see where all your problems lie, in a visual way. It's always nice to have a visual representation of things... Seeing things at one glance makes a lot of difference, instead of having to read through the fine print and see where the issues are."
"I find Blue Prism's debugging functionality to be quite useful."
"It is a stable solution."
"The initial setup is straightforward."
"The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"The solution's ease of use is its most valuable aspect."
"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."
"The initial setup is very easy."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"I think simplicity is key. One of the things that we've noticed is how our developers have been able to quickly adopt the platform; but not only the developers or the techy people, also the business."
"Redwood has a great feature where it logs every transaction. So, at any point, we can see every step taken for each transaction. It creates an audit trail of the entire process execution. It is a really good feature. This eliminates the need for extra coding or report generation. The audit report is readily available within the tool itself."
"So the best thing is ease of use."
"The out-of-the-box finance modules within the Redwood Finance framework help to speed up the process, versus designing and writing generic BOT code."
"The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved."
"For developers, they should have some kind of recording feature."
"I would like to see the vendor improve the efficiency of Blue Prism interaction with applications."
"The upgrades could be managed better. I would also like to see more true AI development and machine learning."
"There are some new tools on the market that work better than Blue Prism. When Blue Prism receives information I have found other RPA solutions refresh the application better. At this moment it's not the best application."
"The assisted automation functionality needs improvement."
"Blue Prism could improve by having better integration with Computer Vision."
"They should incorporate more functionalities in the analytics tool."
"Needs better integration with artificial intelligence or with machine-learning."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"The time it takes for approvals, and risk analysis could be faster."
"We are looking to see how it can connect with various interfaces seamlessly, through APIs."
"The scalability of the solution can be challenging."
"IBM’s support should improve response time."
"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"The room for balancing improvement lies in automation enhancement with respect to the feature areas, considering dealing directly with Excel and reviewing it to do some additional stuff for it in the end system so that reading the right thing, picking up the values, and everything."
"Mapping the process steps to an existing R2R process quickly would be a definite step forward."
"would like to see AI integration for automation in future releases. Post-automation, I envision a generative AI model. If I could ask the bot questions like the number of invoices or their current status, it should be able to provide answers directly."
More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →
More Redwood Software - Finance Automation Edition Pricing and Cost Advice →
