We performed a comparison between Adobe Workfront, Jira, and Wrike based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Asana and others in Project Management Software."I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"The intake feature is the most valuable in Workfront."
"Monitoring the progress of projects and tasks is very effective."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"The solution is stable."
"The tool is very user-friendly."
"I enjoy working with (and can recommend) Jira for a number of reasons. The best features are that it is friendly and provides good visibility. It's to the point and very effective."
"I've never had a bug or a bug message that I needed to open a ticket for."
"It is a very convenient tool. We can organize our sprints through scrum or kanban. There are scrum boards, and there are kanban boards. If you prefer scrum, you can use Jira. If you prefer kanban, you can still use Jira. You can create your kanban boards in a similar way as you create your scrum boards. It is very useful. It also seems to be very popular these days."
"A most valuable feature involves the ability to customize the entries and to update them quickly."
"We can integrate a lot of tools with the solution."
"The roadmap feature and the ability to integrate with Power BI are probably the most valuable features in it. It is a great solution. I absolutely love it. It is a tool that was designed for project management, and it has been awesome to work with it so far. I also love Confluence."
"We have found the structure, functionality, and how Jira handles the tickets most valuable."
"The user story map is excellent. The features can be composed into stories and they can be allocated to each of the sprints in a program increment. It allows you to see all that in the user story map, and you have various dashboards to see the stories in various views. You can see them as a backlog view, for example, or you can see as an actual sprint view."
"We can easily write down the tasks and reorganize them as well as have a progression index. Wrike offers several views including a kanban view and Gantt chart view."
"The solution is stable and reliable."
"In our company, we heavily rely on Wrike. Wrike has helped in communication, managing all sorts of projects and tasks, and having a history of all our correspondence items."
"The product is intuitive. It is easy to learn and update. You can follow the project from the beginning till the end with the help of the solution. The tool helps to update the project in seconds."
"The most valuable feature of Wrike is the tag functionality."
"This is a good tool for project progress tracking and sharing tasks with internal and external parties."
"It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very user-friendly."
"We utilize time tracking and reports most often."
"We were having some difficulties creating different kinds of reports and dashboards."
"Sometimes there are glitches when we are reviewing an interactive proof."
"Workfront's reporting capabilities must be improved."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"The solution's visualization feature could be user-friendly."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"Backlog pruning and visualization are poor."
"We'd like to see Jira have more integration with a development ID."
"While it's very powerful, it's very complex sometimes."
"Once a story is closed, all the records, versions, and documentation associated with it are gone. We lose the traceability of what was done."
"I have had problems with performance and unresponsiveness. All of a sudden, the performance slowed down, and I had a number of users that could not use the tool."
"There could be some improvements in the project management and portfolio level features."
"If CI/CD is integrated with it, it would be better. I've used Azure DevOps before, and it's nice to have everything, such as CI/CD Repos and other things, integrated. Jira has fewer integrations. Azure DevOps has an easier interface, and it has got everything in one spot. I don't have to jump around in different applications."
"I'd like to see better notetaking capabilities so every user can get notes when someone provides comments on a Jira ticket. So if they don't want to provide the comments on the Jira ticket, they can get the personal notes in a Jira tool for every profile."
"The response from the website is a little bit slow, and the tool is too expensive for a small team."
"We faced an issue with the Wrike outlook add-on; it is only available for Microsoft Office 365, and not the on-premise version."
"It would be great if they could develop more reporting."
"This solution could be improved if we were able to better analyze how the application consumes cloud resources as this can cause a delay in performance."
"The product needs to send direct emails to customers updating the latest aspects since it is better to hear directly."
"Wrike needs to be more responsive to community requests for new features."
"What annoys me with Wrike and things that I would like to improve is that you need to have a very organized workflow that everyone in the company follows, and only then will Wrike work."
"On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks. One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow. Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently."
