IT Central Station is now PeerSpot: Here's why

Centreon Room for Improvement

VB
System engineer at a financial services firm with 51-200 employees

The problem with the reporting is that you have to configure the report, and after that, you will have the same report every month, every week, and every day. You have to sync it in order to have a great report. For me, the reporting tool is not a strong aspect of the product.

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Thor Myhrstad - PeerSpot reviewer
CEO at a tech services company with 11-50 employees

Improvements are needed in the area of cloud monitoring, as that's a newer feature.

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Thomas Curutchet - PeerSpot reviewer
Managing Director, CANADA at eva

There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these PDFs much at the beginning. It would help if they would simplify the modification of reporting, when starting. A lot of solutions in the market have this issue.

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Buyer's Guide
Centreon
August 2022
Learn what your peers think about Centreon. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,949 professionals have used our research since 2012.
Florent QUILICHINI - PeerSpot reviewer
Network Engineer at a computer software company with 10,001+ employees

The solution’s customizable reports and dashboards for allowing management to see performance metrics is very well done. However, it is very time-consuming. I am pretty sure we can create a very beautiful report, but I don't really have time to focus on it now. I wasn't using this feature at the start. Now that we got it, I haven't had time to work on it since it is a paid solution that is quite expensive. We also need to dedicate human resources to work on it, because it is not so simple or quick to configure.

I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful.

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Massimiliano Faraon - PeerSpot reviewer
CEO at Artesys Orion

Centreon is missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.

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ND
DevOps Engineer at a computer software company with 501-1,000 employees

Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes.

Another area for improvement is auto-remediation.

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MC
Network Project Manager at a tech services company with 11-50 employees

One of my pet peeves with Centreon is that it's not easy to determine what the end results are of all of the inheritance from the different hosts and service templates, for example. If there was a way to easily determine, for example, for a specific host, which notification settings or service settings, would be ideal to set. 

Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.

The solution needs more features on the mobile app. Currently, the mobile app cannot be used to receive notifications. It would be great if the mobile app acquired the capability to receive notifications from devices. Our customers are asking for that kind of feature.

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Mamadou-Diallo - PeerSpot reviewer
IT Analyst at La Corporation D'urgences-Santé

In the next year or two, I need to implement a load balancing system because I am using Veeam Backup, which I don't like. 

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Buyer's Guide
Centreon
August 2022
Learn what your peers think about Centreon. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,949 professionals have used our research since 2012.