Camunda Reviews

We use the Camunda platform for workflow management.

The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based. Our approach is more flexible, so I can use the Camunda API to generate my own workflow blueprint. 

Additionally, it's cloud-ready as we have deployed it on the Kubernetes container platform, which aligns with our cloud-first architecture. These are the aspects we like about Camunda from the IT side.

Camunda lacks sufficient dashboards for operations and reporting. Although I can create dashboards and reports using the provided framework, it's not as enterprise-ready as some of the competitors in the market. They offer ready-made dashboards that are easier to create compared to Camunda. That's an area where Camunda can improve.

So, in future releases, I would like to see better dashboards.

I have been using Camunda Platform for a year. 

I would rate it around seven out of ten. We haven't encountered significant issues or unavailability of services.

In my organization, at least 100 users are using this solution. I would rate it an eight out of ten in terms of scalability.

It requires maintenance such as patching and other regular tasks.

I would definitely recommend it. 

Overall, I would rate the solution a six out of ten because Camunda does not provide a prebuilt interface. I have to develop it myself. To provide a comprehensive product to my business users, I need a frontend. The frontend provided by Camunda vendors is very basic. Most of the vendor's customers develop their own UI or frontend using technologies like React, React Native, or JavaScript frameworks. 

So I rate Camunda Platform a six out of ten due to the incomplete delivery of a frontend. Without a proper frontend, the business cannot effectively use the platform. This is an area where I'm still exploring how well the competition performs. That's why I'm giving a slightly lower rating. However, in terms of orchestration, API capabilities, and cloud compatibility, Camunda is very good.

I have used IBM BPM and Newgen in the past. We are still using IBM BPM alongside Camunda.

Camunda has streamlined our automation processes, particularly in decision-making and BPMN modeling, reducing manual intervention.

The platform's approach to BPMN modeling is straightforward and versatile, making it easy to adopt and use effectively.

I've been using Camunda for about three to four months.

We haven't encountered any software bugs so far in terms of product stability. 

The platform is capable of scaling from small to complex applications.

We previously used Bizagi but switched to Camunda due to its superior BPMN and DMN modeling capabilities and better integration with other applications.

Initially, installation was challenging, but recent improvements have made it much easier. Following the Camunda website's instructions, we completed the setup in less than an hour.

We implemented the platform in-house without involving third parties, but we're considering future integrated applications with external software like UiPath and chatbots.

The product's robust toolset and integration for BPMN and DMN modeling makes it a worthwhile investment for our organization.

The product integration between BPMN and DMN is a standout feature. It eliminates the need for additional software and simplifies decision tool development.

As a service company, we implement this product for different customers. It's quite useful in automating processes, particularly with its orchestration capabilities.

The visibility – the diagrams you create – and then being able to automate based on them are valuable features. It's easy to explain and comprehend, and the integration aspects are valuable.

Typically, the user integrates with the business applications by calling jobs using REST APIs and similar methods. When the user needs connectors to databases for fetching data – that's where it's useful. Also, until the previous version, the user could embed Camunda within other applications. That was a good feature.

The user interface is good from the development point of view. But it's not a no-code, low-code kind of thing. From a developer's perspective, it works well.

So, it might not be easy for non-technical people to use. Camunda themselves never positioned it as a tool primarily for business users. Business users could use it for the designing perspective and then hand it over to the developers.

In the latest version, there are certain workflow nodes that are missing. Camunda should bring those back, or rather, develop them quickly. We've seen some of this on their roadmap, so they're working on it.  

I have been familiar with this product for five years. 

Whatever issues we've faced, we were able to resolve on our own, so it's been good enough for us.

The open-source aspect was important to us. So Camunda has been a good fit.

We work with both the free version and the latest paid version, as well as version 7.4.

The pricing has been flexible. Overall, it's been good.

If a company has workflow automation requirements or needs orchestration, it's quite useful.

Overall, it's good and solid. At least up to version seven, which we're heavily using. Version eight is progressing, and Camunda will continue to add the things we need. I would rate it at least a nine out of ten.

I use the solution in my company for process modeling and collaborations with other users.

The most valuable feature of the solution stems from the area revolving around process modeling. It is possible to take care of the process modeling with BPMN. I think the most beneficial feature of the product is that the tool serves as a process orchestration platform and also helps in the area of process automation.

Camunda should be able to automate the processes in any department, like the ones in HR that are related to procurement or any others, which are repeated in the same manner without any significant changes in the process, as it is one area where the product faces certain shortcomings.

I have been using Camunda for about three years. I am a customer of Camunda.

It is a stable solution. I have not faced any trouble when using the product in my company.

Camunda is a scalable product.

Around 10 to 15 people in my company use the product.

I have never contacted the solution's technical support.

The product's initial setup phase is difficult for beginners.

The solution is deployed on the cloud.

The product's price depends on the number of processes that need to be automated or where the orchestration part needs to be used. The product is affordable for medium and large enterprises.

My company chose Camunda since we wanted a tool for process modeling with BPMN so that we could automate some of our processes.

I recommend the product to those who plan to use it, as it is a simple and practical tool with powerful capabilities.

The product helps achieve operational efficiency in our company since it helps with the process modeling area. The product also helps automate and orchestrate processes effectively.

Camunda's user interface's contribution to process modeling and deployment stems from the fact that it is pretty intuitive and simple.

It is easy for someone to learn to use Camunda.

I rate the overall tool an eight out of ten.

We use it in the banking sector for a specific project. The platform aids in optimizing and automating business processes, enhancing operational efficiency, and ensuring seamless workflow management

Its flexibility stands out as the most valuable feature. I am content with its courses and the support team.

When addressing a complex and extensive process, the domain it belongs to, be it banking, healthcare, or HR, requires widespread access.

We have been working with it for more than five years.

I would rate its stability capabilities ten out of ten.

It offers excellent scalability. I would rate it ten out of ten. Our clientele comprises enterprises, medium-sized businesses, and small organizations.

Technical support from Comodo is accessible exclusively with the enterprise version, and it is highly commendable. They offer two support options, including the provision of an individual technical support manager. Our customers benefit from having personal vendors in support, capable of communicating in their native languages. For instance, if operating in Ukraine, clients can expect excellent service with a personal manager fluent in Ukrainian. I would rate it ten out of ten.

Positive

The initial setup was straightforward. I would rate it ten out of ten.

When it came to deployment, there were readily available options, along with clear instructions tailored for an open environment. We have it deployed on cloud as well as on-premise. The deployment timeframe varies, measured in hours or days, contingent upon specific customer requirements. Frequently, we initiate development, reproduction, and production environments. However, delays may arise as these environments can differ slightly, necessitating additional setup time.

ROI is influenced by the quality and usage. While the pricing structure is crucial, making an error in the planning can lead to substantial expenses. However, based on the feedback from our customers, they express satisfaction with Camunda. They assert that it provides extensive coverage and is more cost-effective compared to other business process systems.

While the license isn't budget-friendly, careful consideration and calculated planning for a significant number of licenses can make it more cost-effective. The pricing structure hinges on three crucial parameters: process instances, how frequently processes are initiated, and the number of users. These latter two factors exert a considerable influence on the overall cost. However, for those looking to explore it, trying the cloud version is a viable option. The cloud variant starts at $200 per month. I would rate it six out of ten.

Overall, I would rate it ten out of ten.

We use the solution for various application workloads, including the workflow for account management applications.

Process BPMN is an important feature where you can write your code.

The latency of API could be decreased.

I have been using Camunda for two years.

The product is stable.

The solution does not have high scalability. It can be useful for complex types of projects.

I rate the solution’s scalability a seven out of ten.

The initial setup is difficult to adapt. It takes two to three days to complete.

Camunda has saved around 30-40% of developers’ time, increasing their productivity.

Overall, I rate the solution a nine out of ten.

We use it as a task manager. Our use case is to help manage human tasks and have a workflow to which we can assign a function and some criteria to agents.

Camunda helped in an important way because we have a standard language in discussions between developers and business analysts. It has been key in closing that gap.

And although we haven't quantified things, generally, this type of platform will reduce the cost of in-house development.

The UI is very user-friendly compared to other products. The native, vanilla UI is very interesting and intuitive to use. It's user-friendly when it comes to modernizing a business process. 

The connectors provided by Camunda work correctly for mapping out and connecting processes. Our strategy is always to use out-of-the-box products.

It exposes a REST API that it can facilitate and make it easy to integrate with other systems.

We are not continuing with Camunda because of performance problems. We have millions of cases and when we did load testing with Camunda we found some limitations.

It is not difficult to change existing processes. The difficulty was in integration, for example, to call an external web API, and in the security capabilities, to use a vault for secrets. That was difficult.

They also need to integrate business role management, because Camunda doesn't have a built-in business-roles engine. The business analytics monitoring, the BAM portion, could also be improved.

We have been using Camunda Platform for about six months.

It's very stable.

In our strategy, we use containers on-premises to manage scalability using Docker or OpenShift.

Camunda's technical support is very good.

Positive

We had a solution before Camunda, but I don't want to identify it because we did not have a good experience with it.

The installation was very simple. With Camunda, it's very easy in comparison with other products.

We set up a dev environment and a laboratory environment, and it took about five days, max. We hoped to expose Camunda to our end-users, not only IT users but also business-type users.

We haven't seen return on investment because we need more time with this type of product. It's a long-term investment. It will take three, four, or five years to see a return.

The price is competitive with products like Bonitasoft and RHPAM (Red Hat Process Automation Manager). We have two versions of Camunda. The first version was open source, without support, but then we got a supported version.

Other products, like Pega or IBM or Oracle, are very expensive.

We have evaluated Bonitasoft and RHPAM.

Camunda and other products—like Bonitasoft and RHPAM —have been chosen, strategically, by our enterprise to reduce the gap between developers and analysts, because we talk the same language: BPMN.

The only negative point was the performance. If a company wants to use it with small or medium-sized systems that do not need a lot of performance, it would be a good choice.

We use Camunda to automate business processes.

The most valuable features are the workflow, the task list, and the modeler where we use VPN.

An improvement would be to support Angular 2 instead of AngularJS, which is quite old. I would also like Camunda to provide support for migrating to the new version so that my processes migrate without any problems.

I've been using Camunda for almost six months.

Stability-wise, Camunda is good, but sometimes task queries get very slow when we have a large number of tasks.

The scalability is quite good, we've had no challenges with it.

The initial setup is quite easy - I set it up in 30-35 hours.

The license is quite expensive, which is why we went with the community version.

We chose to use Camunda because it's open-source, easy to develop, and scalable, plus we were able to develop some of the enterprise features offered with the license in-house only. I would definitely recommend anyone thinking of implementing Camunda to try it out, just bear in mind that when the number of tasks increases, you need to write your own queries and that you need to keep the number of form variables low because performance decreases when it gets higher. I would rate Camunda Platform eight out of ten.