Blue Prism Cloud Reviews

We use Blue Prism Cloud to scan the documents.

Blue Prism Cloud is easy to use. It helps with data scanning and analysis. Its AI features allow customers to find specific documents via an index.

The product’s pricing needs improvement.

It is a stable product.

It is a scalable product. We have one or two executives using it.

We have used UiPath before.

Blue Prism Cloud’s pricing is fine for commercial usage. However, other companies can’t afford to pay for five years of licensing at a one-time cost.

I recommend Blue Prism Cloud and rate it a nine out of ten. It provides document scanning as well as indexing.

We use the product for automated processes for operational activities.

The platform is user-friendly and easy to learn in a low-code environment.

The product’s licensing cost is expensive compared to other tools in the market.

We have been using Blue Prism Cloud for two years now.

It is a stable platform.

It is a scalable product.

The technical support team responds to the queries quickly.

Positive

The initial setup process is straightforward as we take help from a company with several years of experience. It takes a few weeks to complete.

I rate the platform’s pricing a seven out of ten.

We did evaluate some other tools before. Later, we went for Blue Prism Cloud for ease of use and automation features.

I rate Blue Prism Cloud a nine out of ten. It is a stable platform. We haven't encountered many problems with it. Also, we can resolve the issues quickly, if any.

The solution is extensively used for reporting purposes in our company.

Everybody in the organization can utilize Blue Prism Cloud. For the process of automation of any solution, I can share it easily or run it on the cloud. I can deploy it in the bot machine easily while also having to see the status of the product's automation process. With the bot, I can easily manage or monitor from that cloud. If I have to stop something from the cloud or if I have to stop, run, rerun it, or give any updates, I can do it easily from the cloud from anywhere.

The AI part is currently missing in Blue Prism Studio. AI is available in the cloud system. It would be good if the AI part is included in Blue Prism Studio, which can make it much more efficient and good to work.

I have been using Blue Prism Cloud for eleven years.

It is a stable solution. I rate the stability a nine out of ten.

It is a scalable product.

There are approximately 60 to 70 developers using the solution.

I rate the product's scalability a nine out of ten.

The technical support team of Blue Prism Cloud is very good. Sometimes they even let us report issues with our machines and work on fixing the issues.

I rate the support a ten out of ten.

Positive

The licensing of the solution is on a subscription-based model and costs around 4,999 for one bot's license. If someone wants to increase the number of bots you want from Blue Prism, then they provide a discount.

The solution had an additional cost wherein initially, if someone wanted to buy a package for one or two years and wanted to use the support too, then they charged for the support provided.

We generally look for the process, and whichever tool is required for that process and has a good capability, we utilize that. If I utilize a lesser costing license and it breaks down during the production stage, or if the client is not happy with our work, then there is no way to save money.

The main concern is the outcome we see from the use of the solution. If the solution has whatever we are looking for or if the product fulfills the client's expectations, then it makes sense, making cost secondary for us.

We evaluated UiPath Cloud and Google Cloud Platform. We chose Blue Prism Cloud because it is compatible with our production machine from Blue Prism, and they gave us a discount as we are their existing customer.

The team that takes care of Automation Anywhere is also involved in the maintenance of Blue Prism.

I advise people to use the solution as it is a good product. They should negotiate as negotiation is available on the pricing part of the solution.

I rate the overall solution an eight out of ten.

Blue Prism Cloud is an easy to access and user-friendly solution. Blue Prism Cloud is very helpful because it does accurate automation.

Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath.

It would be helpful if all the features in Blue Prism's current desktop version were included in the cloud so that users could use the cloud to access all those features.

I have been using Blue Prism Cloud for the last five years.

Blue Prism Cloud's stability is good, and we get around 95% accuracy with the solution. However, when we use some browser automation, it shows some extension issues, which should be fixed in the newer version.

I rate Blue Prism Cloud an eight out of ten for scalability.

Blue Prism Cloud's technical support is good, as they contacted us immediately to resolve our issue.

Positive

The initial setup of Blue Prism Cloud was very easy, and it took just a couple of minutes.

We have seen a return on investment with Blue Prism Cloud.

Blue Prism Cloud's cost is very high. I rate Blue Prism Cloud a four or five out of ten for pricing.

Currently, I'm new to Blue Prism Decipher IDP. So I need some demo or process templates from Decipher IDP. Getting a template that tells me how to integrate Blue Prism Decipher IDP with our current process would be very helpful.

We are doing one POC in our company, and they provided me with one virtual machine. In that virtual machine, Decipher IDP was installed through the Decipher IDP server. I opened Decipher IDP through the web browser and am using it in Blue Prism Cloud.

I would recommend Blue Prism Cloud to other users.

Overall, I rate Blue Prism Cloud a nine out of ten.

We have implemented various security solutions from vendors to ensure the safety of our clients and Blue Prism Cloud is one of them. Specifically, for container-related security, our enterprise security solution encompasses email security, domain security, and other manual security measures. This security framework is one of the options we offer for our instances. For instance, when using Azure as our cloud platform, we rely on Azure Security Center and Azure Sentinel. However, we understand that some clients may have their own instances or prefer a hybrid environment, combining cloud and on-premises solutions. In such cases, we can provide a customized security solution tailored to their specific needs.

We use many cloud providers, such as Microsoft Azure, GCP, Amazon AWS, and IBM.

The primary focus lies in integrating the three major cloud platforms with Blue Prism Cloud: Microsoft Azure, Amazon AWS, and GCP. This integration goes beyond security measures for the primary template policies. It also includes addressing compliance requirements. For instance, I can incorporate specific compliance templates and policies generated in Blue Prism and integrate them with local templates for ISO 27001 and GDPR, particularly concerning software tools and headsets. This integration eliminates the need for auditing and reviewing technical details individually. Instead, I can simply examine the container report. This approach proves beneficial when clients heavily rely on container environments.

We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal.

I have been using Blue Prism Cloud for approximately one and a half years.

I rate the stability of Blue Prism Cloud a ten out of ten.

Our security team of seven is using the solution. The team consists of engineers and security architects.

I rate the scalability of Blue Prism Cloud a nine out of ten.

The support is excellent.

I rate the stability of Blue Prism Cloud a ten out of ten.

Positive

Within my security product arsenal, I utilize various solutions like Genmap, QRadar, Alien, and others. The solution architecture is designed to accommodate different roles such as individual specialists and engineers. When logging on, one can access around fifteen to twenty different security components. These components cover a wide range of security areas, including ContainerVM security, on-premises security, email security, domain security, internal security, external security, conference-related security, as well as enterprise business and privacy tools.

Our primary suggestion is to leverage the out-of-the-box features when utilizing cloud solutions. If your company is using G Suite, for example, we recommend assessing the current situation and then applying the available out-of-the-box features within the G Suite Security Center. Additionally, we suggest considering the inclusion of quarantine, SPS, and other relevant measures. When dealing with phishing campaigns, we typically employ manual templates and methods tailored to each specific case. However, concerning email-related security solutions, we rely on G Suite's Netium Security.

The initial setup of Blue Prism Cloud is incredibly seamless and smooth. It operates flawlessly. However, when it comes to Kubernetes and containers, our involvement is somewhat limited. We mainly deal with microservices applications that our clients are actively working on. We offer two deployment options for this new product, and we can efficiently deploy the solution within two to three days. The support team is also highly competent and skilled, providing excellent assistance and guidance. Nowadays, deployment models across various solutions tend to be quite similar. However, there are subtle differences in terms of packaging and deployment methods, which may vary among different vendors.

Extending the time frame slightly, typically takes approximately two to three days. During this period, we thoroughly examine fail logs and address any issues encountered. Eventually, we successfully gain access to the system and can proceed with our tasks.

The default configuration does not include large-scale log injection, but if you require, such integration, it may incur additional costs per gigabyte. I don't have the exact pricing information for log injection, but it is possible that it varies depending on the volume of data. While there may be a basic service included, additional features might come at an extra cost. When working with cloud environments like VMs, calculating costs involves considering factors such as usage duration, network traffic, inbound and outbound data transfer, as well as network access control. The pricing structure for cloud coverage solutions follows a similar pattern, although specific pricing details would need to be obtained separately.

I would recommend this solution to others. There are areas to improve,

I rate Blue Prism Cloud a nine out of ten.

We use the solution to keep a tab on clients' tax payments.

The solution works well overall.

They should work on the solution's pricing. Presently, the licenses are costly for us.

We have been using the solution for six months.

It is a stable solution.

Our organization has four solution users. We plan to increase the number of users.

My colleagues have worked with Microsoft in the past.

We took help from a third-party vendor for the solution's implementation. The vendor team included admins, managers, engineers, developers, team leaders, and business analysts.

The solution is highly-priced.

I rate the solution as a ten out of ten.

In my company, we implement the same processes with Blue Prism Cloud as we did with Contextor in the past. Our company is in the process of automating some internal processes with the help of Blue Prism Cloud.

Blue Prism Cloud is a well-structured product that ensures its users have a solution and a server with everything on an on-premises model. After you install Blue Prism Cloud, you have a server, especially after everything gets started. In general, you have the product more structurally. Though a certain amount of development is possible in Blue Prism Cloud, only some normal programming can be carried out.

I think that there are some improvements in the product performance that are needed in Blue Prism Cloud. When I compare the performance of Blue Prism Cloud with Contextor, I see a huge difference. Contextor is very fast compared to Blue Prism Cloud.

I have been using Blue Prism Cloud since 2019. My company has a partnership with Blue Prism Cloud.

It is a stable solution. Stability-wise, I rate the solution a seven out of ten. In my company, when we were trying to migrate to a newer version of Blue Prism Cloud, we found some issues that we had to fix and get involved with some workarounds.

It is an easily scalable solution. Scalability-wise, I rate the solution a nine out of ten.

I have experience with the technical support team of Blue Prism Cloud. The technical support team of Blue Prism Cloud was very fast to respond to my queries. I rate the technical support a ten out of ten.

Positive

In 2017, after SAP acquired Contextor, my company decided to move to Blue Prism Cloud.

Compared to SAP, which provides users with a cloud, with Blue Prism Cloud, you have everything on an on-premise model.

With Contextor, you have the option for development, meaning you could still code, but with Blue Prism Cloud, you can't carry out the same tasks as in Contextor since it doesn't provide you with a drag-and-drop option.

The initial setup of the product needs a lot of time and effort. There are a lot of switches that you need to have in place before starting work with Blue Prism Cloud. On the other hand, for Contextor, you just need to install the software and have the license and password. In general, Blue Prism Cloud setup phase is a bit complex.

The deployment process of the product is a phase that can be carried out very fast. You just prepare a release and export or import it, a very fast process.

The solution is deployed on an on-premises model.

Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines.

I recommend others to use Blue Prism Cloud.

I rate the overall tool a seven out of ten.

The tool helps us to copy and merge data from one system to another. It also helps in my company’s HR process. The tool helps us to copy data from the Excel sheet and integrate it with the Oracle system.

The tool saves us from repetitive and mundane tasks. We don’t have to write, record or copy data from Excel. The product helps us save time. We save money as well since people doing this task are on various other automation tasks. The chance for repetitive entries is also reduced because the tool helps us make one-time entries.

The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls.

I have been working with the solution for four years.

The tech support of Blue Prism is amazing. Also, the tool has good documentation. I haven’t felt the need to contact support because of it. Whenever I have any questions, I look up the tool’s documentation and find the answers. I contact support only when I am stuck.

Positive

The tool’s setup is easy. It takes about ten minutes for the installation to complete.

I would rate the overall tool a nine out of ten. The tool is very easy to use. You can start using it without even knowing about RPA. You can spend a couple of hours daily on the documentation and learn about the tool within a week or two.

We use Blue Prism Cloud for a variety of purposes, but mostly for customer service and financials.

With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. 

You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not.

The configuration of it is good.

The issue is that it is not dynamic or intelligent. If something changes in the main platform or something similar, the bot might quickly become lost. However, there is a need to consider and rule, which takes time.

In general, make it more of a no-code feature so that you may configure it for the process owner, or the process user, and not just a single developer.

I switched companies in the previous few years. But, personally, I have been using Blue Prism Cloud for approximately four or five years.

I am currently on parental leave, but I believe the organization has approximately 50 users.

I have never contacted technical support. I am more on the business side of things or a profit analyst.

I am not sure how we are set up today, but I recall we had an annual License.

It is a little bit difficult because of how we handle it; we want the business to absorb the price of the licensing.

What we need to do is, if we automate the process, split the cost so that one bot, for example, may handle many procedures.

The expense must then be allocated to various business divisions. But I suppose that's very old.

In a well-structured corporation, such a large structured company it may be difficult for us to share the cost depending on where it is used at times. However, in general, it's usually a good business case if you could find a good use case for it.

I would rate Blue Prism Cloud a seven out of ten.

Initially we had a partnership with a cloud provider and we were using their cloud infrastructure to use Blue Prism and to provide Blue Prism resources in the cloud. My company is one of the Blue Prism partners globally and I am responsible for the technical aspects including delivery, developing robots, implementing the license and configuring some of the servers. 

One of our customers is from the telecommunication industry and they have more than 500 runtime resources and a lot of clusters configured, not only for the production environment but also in staging. 

Most of our clients utilize their own private cloud to run the robots and architecture and we are a certified provider with the responsibility to deliver the best we can from the product to our clients. We help them to achieve their goals, implement the COE and deliver financial return and ROI. 

Decipher has been a valuable feature that many of our clients use to extract information from documents. 

The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions.

There has not been any upgrades to the UI of this solution for some time. Blue Prism seem to be falling behind in this regard compared to other solutions on the market. 

In a future release, we would also like to the option to integrate with Github. 

I have been working with RDAs for more than four years now.

This is one of the most stable solutions I have used. 

Yes, this is a scalable solution. We have some clients with hundreds of robots running.

The customer support team for this solution are very good. They have fast response times. 

I would rate them a ten out of ten. 

Positive

The initial set is very easy. For deployment and maintenance, we usually work with one developer per process. Each developer is responsible for the end-to-end solution.

Yes, we have experienced ROI and use spreadsheets to calculate the benefits of automation of certain processes. 

The price is very competitive when you are comparing to other providers. 

This is a very stable solution. It does not require too much knowledge on programming because it has a bunch of native features that work consistently. 

I would rate this solution a ten out of ten because it provides everything we need in every phase. Blue Prism does not only focus on RPA solutions but also on the different areas that a process could be analyzed from including from a business, technical and financial perspective.