Blue Prism Cloud Reviews

We use Blue Prism Cloud for a variety of purposes, but mostly for customer service and financials.

With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. 

You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not.

The configuration of it is good.

The issue is that it is not dynamic or intelligent. If something changes in the main platform or something similar, the bot might quickly become lost. However, there is a need to consider and rule, which takes time.

In general, make it more of a no-code feature so that you may configure it for the process owner, or the process user, and not just a single developer.

I switched companies in the previous few years. But, personally, I have been using Blue Prism Cloud for approximately four or five years.

I am currently on parental leave, but I believe the organization has approximately 50 users.

I have never contacted technical support. I am more on the business side of things or a profit analyst.

I am not sure how we are set up today, but I recall we had an annual License.

It is a little bit difficult because of how we handle it; we want the business to absorb the price of the licensing.

What we need to do is, if we automate the process, split the cost so that one bot, for example, may handle many procedures.

The expense must then be allocated to various business divisions. But I suppose that's very old.

In a well-structured corporation, such a large structured company it may be difficult for us to share the cost depending on where it is used at times. However, in general, it's usually a good business case if you could find a good use case for it.

I would rate Blue Prism Cloud a seven out of ten.

We connect our processes and robots to the Blue Prism virtual machine. You can work on your software since the solution is based on a virtual machine that enables you to use Blue Prism as an LPR agent.

Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere.

Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used.

In the next release, I would like to see the ability to reload the queues. There are queues for execution, and they should give us shortcuts so it's easier to manage them all. 

I've been using Blue Prism Cloud for eight months.

I seldom have issues, but sometimes Blue Prism has some blocking problems, but our support team can get us through. 

Blue Prism Cloud is scalable. You can get as many resources as you want. Of course, you need to buy more licenses and the price can increase exponentially. 

I've never used technical support, but I've gotten answers from community forums and blogs. 

The setup is straightforward. I rate Blue Prism Cloud eight out of 10 for ease of setup. It took us about three weeks to deploy it the first time. 

Blue Prism costs about $10,000. It's around $8,000 to $10,000. UiPath offers a free community edition for free. SAP offers an LPR solution for $500 a month. It is expensive. The price could be lower.

I rate Blue Prism Cloud seven out of 10. 

Initially we had a partnership with a cloud provider and we were using their cloud infrastructure to use Blue Prism and to provide Blue Prism resources in the cloud. My company is one of the Blue Prism partners globally and I am responsible for the technical aspects including delivery, developing robots, implementing the license and configuring some of the servers. 

One of our customers is from the telecommunication industry and they have more than 500 runtime resources and a lot of clusters configured, not only for the production environment but also in staging. 

Most of our clients utilize their own private cloud to run the robots and architecture and we are a certified provider with the responsibility to deliver the best we can from the product to our clients. We help them to achieve their goals, implement the COE and deliver financial return and ROI. 

Decipher has been a valuable feature that many of our clients use to extract information from documents. 

The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions.

There has not been any upgrades to the UI of this solution for some time. Blue Prism seem to be falling behind in this regard compared to other solutions on the market. 

In a future release, we would also like to the option to integrate with Github. 

I have been working with RDAs for more than four years now.

This is one of the most stable solutions I have used. 

Yes, this is a scalable solution. We have some clients with hundreds of robots running.

The customer support team for this solution are very good. They have fast response times. 

I would rate them a ten out of ten. 

Positive

The initial set is very easy. For deployment and maintenance, we usually work with one developer per process. Each developer is responsible for the end-to-end solution.

Yes, we have experienced ROI and use spreadsheets to calculate the benefits of automation of certain processes. 

The price is very competitive when you are comparing to other providers. 

This is a very stable solution. It does not require too much knowledge on programming because it has a bunch of native features that work consistently. 

I would rate this solution a ten out of ten because it provides everything we need in every phase. Blue Prism does not only focus on RPA solutions but also on the different areas that a process could be analyzed from including from a business, technical and financial perspective. 

Blue Prism Cloud is used hand in hand with the financial services application that we created on Appian BPM. We use it for process automation. We create the processes on Appian BPM and we automate using Blue Prism Cloud.

Blue Prism is well known for being used in banking and security organizations. Its security is superior compared to UiPath and other RPA tools. It is the best solution for financial services. For pharma or other domains, I prefer UiPath but it does depend on specific use cases. 

There are a few smart services that are not available in Blue Prism. For example,  Excel sheets that are converted into a CS sheet have limitations with the number of columns when imported. This could be improved. 

The intelligent document processing system has two limitations. The bot needs to be trained very well in order to be used effectively. 

I have been using this solution for three a half years.

This is a stable solution. 

This is a scalable solution. 

The initial setup is straightforward. It's not that difficult when you are using cloud. Well, it depends. If it's on premise, there are a few aspects to be considered. Our in-house team assisted with deployment.

Blue Prism comes at a higher price point compared to other solutions on the market. 

I have previously used UiPath and Automation Anywhere. Blue Prism Cloud offers a lot of security in terms of data. Blue Prism is a preferential RPA tool that our clients prefer. 

Blue Prism has its own suite that we have on our cloud setup. This setup could be a little more seamless. It depends on the speed of your internet. If you are using the cloud version and if you're loading the suite for the first time, it can get it saved in the browser memory. This would make this solution easier to use compared to Automation Anywhere and UiPath. 

If you want to use the Blue Prism updated version on Azure, you have to make sure that the Windows version that you are using is compatible. This is because there are some features in Blue Prism Cloud that do not allow you to work with the latest Windows functionality. 

I would recommend others to understand what different RPA tools there are in the market and how compatible they are with different domains. Blue Prism is a good option for those looking for good security. 

I would rate this solution a seven out of ten. 

Blue Prism Cloud could improve by having more innovations for the solution, such as more capability. I am looking for cloud-based services, such as Power Automate that we can recommend for cloud customers. UiPath and Automation Anywhere have more innovation in their solution.

I have been using Blue Prism Cloud for approximately one year.

Blue Prism Cloud is a stable solution.

I have contacted technical support and they have provided decent support.

I have used UiPath, Microsoft Power Automate, and Automation Anywhere.

Blue Prism is the latest acquisition for us and we don't refer to or we don't recommend Blue Prism for the time being because I want to test the solution for myself. My recommendation would be UiPath, Power Automate, or Automation Anywhere. I am waiting and see how the new acquisition is going, how they're performing in the market, and what their strategies are.

I rate Blue Prism Cloud a seven out of ten.

In my company, we implement the same processes with Blue Prism Cloud as we did with Contextor in the past. Our company is in the process of automating some internal processes with the help of Blue Prism Cloud.

Blue Prism Cloud is a well-structured product that ensures its users have a solution and a server with everything on an on-premises model. After you install Blue Prism Cloud, you have a server, especially after everything gets started. In general, you have the product more structurally. Though a certain amount of development is possible in Blue Prism Cloud, only some normal programming can be carried out.

I think that there are some improvements in the product performance that are needed in Blue Prism Cloud. When I compare the performance of Blue Prism Cloud with Contextor, I see a huge difference. Contextor is very fast compared to Blue Prism Cloud.

I have been using Blue Prism Cloud since 2019. My company has a partnership with Blue Prism Cloud.

It is a stable solution. Stability-wise, I rate the solution a seven out of ten. In my company, when we were trying to migrate to a newer version of Blue Prism Cloud, we found some issues that we had to fix and get involved with some workarounds.

It is an easily scalable solution. Scalability-wise, I rate the solution a nine out of ten.

I have experience with the technical support team of Blue Prism Cloud. The technical support team of Blue Prism Cloud was very fast to respond to my queries. I rate the technical support a ten out of ten.

Positive

In 2017, after SAP acquired Contextor, my company decided to move to Blue Prism Cloud.

Compared to SAP, which provides users with a cloud, with Blue Prism Cloud, you have everything on an on-premise model.

With Contextor, you have the option for development, meaning you could still code, but with Blue Prism Cloud, you can't carry out the same tasks as in Contextor since it doesn't provide you with a drag-and-drop option.

The initial setup of the product needs a lot of time and effort. There are a lot of switches that you need to have in place before starting work with Blue Prism Cloud. On the other hand, for Contextor, you just need to install the software and have the license and password. In general, Blue Prism Cloud setup phase is a bit complex.

The deployment process of the product is a phase that can be carried out very fast. You just prepare a release and export or import it, a very fast process.

The solution is deployed on an on-premises model.

Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines.

I recommend others to use Blue Prism Cloud.

I rate the overall tool a seven out of ten.

My current role entails defining the strategy. It's not even the administrative part; it's just comparing different products according to the Gartner quadrant and understanding fit for the purpose of the organization.

If I look at the top four, I believe it is far more user-friendly than the other competition.

In terms of functionality, I believe Blue Prism, has a partner portal that allows integration with various technologies, I believe they are on the right track. There are no concerns there.

I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors.

My experience with Blue Prism Cloud is limited.

I spent five years consulting before moving into corporate.

I have used it with a number of clients and it appears to be stable. There are no concerns with the stability of Blue Prism Cloud.

Definitely, Blue Prism Cloud is a scalable solution.

We are also dealing with UiPath, WorkFusino, and Automation Anywhere.

Microsoft Power Automate, which comes standard with your Microsoft tools, I believe is gaining traction in the market. I haven't seen any large-scale deployments yet, but that's something to keep an eye out for.

The initial setup is straightforward. it is easy to install.

As a consultant, we worked with Blue Prism on pricing, we resold licenses.

I believe UiPath is making a strong push into the South African market. They are providing many clients with the opportunity to migrate at a reduced cost.

When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share.

I'm not a technical person; rather, I'm an executive. I was trying to gather information about the strategy and approach. When it comes to the specifics and technicalities, I don't have a lot of information.

It's more from a strategic perspective, but I believe it makes sense overall. We've installed it both on-premises and in the cloud, and the cloud has proven to be far more beneficial simply because the environment is outsourced. Where providers offer this maximum uptime, it simply eliminates the need for on-premises support.

I was the reseller. I am now a digital executive looking to implement digital tools.

I'm not too knowledgeable about the functionalities and technicalities.

Based on my limited knowledge, I would rate Blue Prism Cloud an eight out of ten.

We used this solution for automating operational processes.

The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would.

It would be useful if some of the information protocols came built within the app instead having to create them.

We have used this solution for two years. 

This is a stable solution.

This is a scalable solution.

This solution was complex to deploy at the beginning, but that's mainly because of how our own infrastructure is set up. Everything is in the cloud so we had to put in a solution that allows one area of the cloud to speak to another area of the cloud.

This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product.

 I would rate this solution a seven out of ten.