Blue Prism Cloud Reviews

We primarily use Blue Prism for the automation of Google Sheets. We were helping our finance department in automating their processes that include Google Sheets, email, and web-based applications.

The latest version, 6.6, has introduced a lot of new features that are helping to make our lives easier.

The most valuable feature is the ability to write custom code. This makes it more helpful than Automation Anywhere or other RPA tools.

The control room is good.

In the latest update, the Google Sheets automation works well. In the prior five versions, this was not user-friendly and did not work well.

The visualizations for different automations are good.

I would like to see a web-based control room, rather than the one that is in-built with the desktop version.

Integration with different databases would be an improvement because there are certain things that are not compatible with Blue Prism.

The is much improvement needed in the hyper-automation components, such as insights.

We would like to have more reusable components from different vendors, as it would make things easier for us. For example, drag-and-drop downloads that can be used within our automations.

We have been using Blue Prism for more than three years.

We are using both Automation Anywhere and Blue Prism for automating our processes. The ability to write custom code in Blue Prism makes it more helpful than Automation Anywhere.

I would rate this solution an eight out of ten.

In general, we have primarily used the solution to automate a few processes related to payments, accounts payable, and account queries. 

The user performance is the most valuable feature. 

The ease of deployment is great.

The solution needs to simplify the user interface. It could be much better and much more appealing.

The cost is a bit high. Other tools are much cheaper.

I've been using the solution for two years.

The solution is quite stable. We haven't faced any problems with it yet and have not run into any bugs or glitches.

We haven't yet scaled extensively, but the solution allows for enough scalability to meet our needs.

We have about 15-20 people currently using the solution. Most are admins, engineers or developers.

I've never personally been in touch with technical support, but my team has been. Since I haven't been directly in touch myself, I cannot speak about any direct experience.

We didn't previously use a different solution. This is the first product we've implemented.

The initial setup is straightforward. However, those setting up the solution are required to have some a bit of knowledge on the product itself. Deployment took about four months because our use case was quite complicated.

We handled the implementation ourselves with the help of some people on our team.

We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing.

We evaluated a lot of other solutions before deciding on this solution. We evaluated, for example, Automation Anywhere and UiPath.

I can't remember the version we're currently using.

If you are a company that is looking for a solution that is easy to deploy, this would be the perfect solution for you. There are other options to look at as well, so it might be good to compare before choosing one.

I'd rate the solution eight out of ten.

We use Blue Prism Cloud for a variety of purposes, but mostly for customer service and financials.

With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. 

You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not.

The configuration of it is good.

The issue is that it is not dynamic or intelligent. If something changes in the main platform or something similar, the bot might quickly become lost. However, there is a need to consider and rule, which takes time.

In general, make it more of a no-code feature so that you may configure it for the process owner, or the process user, and not just a single developer.

I switched companies in the previous few years. But, personally, I have been using Blue Prism Cloud for approximately four or five years.

I am currently on parental leave, but I believe the organization has approximately 50 users.

I have never contacted technical support. I am more on the business side of things or a profit analyst.

I am not sure how we are set up today, but I recall we had an annual License.

It is a little bit difficult because of how we handle it; we want the business to absorb the price of the licensing.

What we need to do is, if we automate the process, split the cost so that one bot, for example, may handle many procedures.

The expense must then be allocated to various business divisions. But I suppose that's very old.

In a well-structured corporation, such a large structured company it may be difficult for us to share the cost depending on where it is used at times. However, in general, it's usually a good business case if you could find a good use case for it.

I would rate Blue Prism Cloud a seven out of ten.

My current role entails defining the strategy. It's not even the administrative part; it's just comparing different products according to the Gartner quadrant and understanding fit for the purpose of the organization.

If I look at the top four, I believe it is far more user-friendly than the other competition.

In terms of functionality, I believe Blue Prism, has a partner portal that allows integration with various technologies, I believe they are on the right track. There are no concerns there.

I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors.

My experience with Blue Prism Cloud is limited.

I spent five years consulting before moving into corporate.

I have used it with a number of clients and it appears to be stable. There are no concerns with the stability of Blue Prism Cloud.

Definitely, Blue Prism Cloud is a scalable solution.

We are also dealing with UiPath, WorkFusino, and Automation Anywhere.

Microsoft Power Automate, which comes standard with your Microsoft tools, I believe is gaining traction in the market. I haven't seen any large-scale deployments yet, but that's something to keep an eye out for.

The initial setup is straightforward. it is easy to install.

As a consultant, we worked with Blue Prism on pricing, we resold licenses.

I believe UiPath is making a strong push into the South African market. They are providing many clients with the opportunity to migrate at a reduced cost.

When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share.

I'm not a technical person; rather, I'm an executive. I was trying to gather information about the strategy and approach. When it comes to the specifics and technicalities, I don't have a lot of information.

It's more from a strategic perspective, but I believe it makes sense overall. We've installed it both on-premises and in the cloud, and the cloud has proven to be far more beneficial simply because the environment is outsourced. Where providers offer this maximum uptime, it simply eliminates the need for on-premises support.

I was the reseller. I am now a digital executive looking to implement digital tools.

I'm not too knowledgeable about the functionalities and technicalities.

Based on my limited knowledge, I would rate Blue Prism Cloud an eight out of ten.

We use Blue Prism for unattended automation.

The most valuable feature is the customizability. It is very easy to edit packages, where you can download a package and it is 90% of the way there.

The GUI is nice.

Having more AI functionality would be an improvement.

We have been using Blue Prism for two months.

This is the most stable RPA product that I have reviewed.

We have three developers working with the product and there are 60 or 70 end-users who are benefiting from the automation.

I have only reached out to technical support on one occasion and I felt that it was fine.

The community support and documentation are much better than I thought.

The initial setup is straightforward. Installing the software might take a few hours.

I am working with a partner but they just sent me the disk and I installed it myself.

In addition to Blue Prism, I evaluated UiPath and Automation Anywhere. I found that Blue Prism was the most stable and it is very reusable. These are the two reasons that I selected the product.

We did not choose Automation Anywhere because it was the wrong type of automation. We wanted a more unattended bot. It is more for people with no programming skills.

The difference between Blue Prism and UiPath is that with Blue Prism, we were able to ramp up better. We took the training for both products and implemented the same five use cases. For me, it was more painful to do it in UiPath.

At this point, I haven't found anything that I can't do with this platform. It is a product that I recommend.

I would rate this solution a ten out of ten.

Our primary use case is for automation. To date, we have automated approximately 50 use cases for different functions including finance, order management and fuel pricing. Most of our projects are finance-related and we use the product on a daily basis. 

The most valuable feature would be Object studio - the ease of building automation, the development environment where you basically build the flows and the logic. The other aspect of value is its support for security controls and data integrity.

The product could be improved by including advance features like OCR - optical character recognition - which are currently not native to the product. We are looking at integrating Blue Prism with other products. They've told us that Blue Prism Decipher is coming with intelligent document processing solution, but I haven't seen it.

It would be good to see OCR integration and OCR capabilities included in the solution and, of course, going forward, artificial intelligence and machine learning capabilities.

I've been using the product for the past year.

We haven't had any major crashes or bugs in the product.

It's quite a scalable product.

Technical support have been very responsive.

We previously used a different solution that was a desktop-based automation tool. Blue Prism is a server-based product that is a more mature and stable product compared to what we were using earlier. The differences between the two products are not related to whether it's on cloud or not, this is just a better solution. 

Initial setup was not too difficult, the difficult part was our own infrastructure and the cloud set up. We had internal resources and consultants helping. The  whole setup and deployment of the solution took almost three months which included architecture of the infrastructure, installing Blue Prism and starting automation.

We have developed in-house capability on RPA, though we did get initial support from external consultants.

It's a little too early for us to be able to judge the ROI because we have a long-term view of investment and returns. We expect the return to pay off in four to five years, and we're still only in the second year. If you take the complete investment in the whole Blue Prism RPA center of excellence the ROI is still a few years away, but initial results look promising.

We pay to receive enterprise support, so that should be taken into account for anyone wanting to implement the system.

Yes. Along with Blue Prism we evaluated Automation Anywhere, UI Path and NICE.

I would suggest that anyone using this solution leverage expertise from Blue Prism, which is offered for the first six months. The consultancy advisory services are useful.

I would rate this product an 8 out of 10. 

Our primary use case is for reconfiguration. We use it to do our monthly reconfiguration reports. We have an Excel sheet and it logs in to a web-based application and needs to compare the monetary amount of each and every agent of the product. Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration.

Currently, we use version 6. Solution 6 has better features when compared to the 4.5 version. The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based and have been built as opposed to it discovering the technology that it is built on. Whether it's a Window-based or Java-based application.

I have been using Blue Prism for about the last two and a half years. 

In terms of scalability, we have a control tool where we can add a respective robot. We do automation through the control tool and deploy the solution to let us procure the machine. We can use the scalability for a lot of different issues but the control room itself does not have the dashboard kind of ability. It really doesn't have the ability to monitor how many bots there are.

We used to contact Blue Prism for license parts and if we need another consultant.

Technical support is not as flexible as UiPath but it is very low profile maintained technical support. They fix issues that commonly occur in our RP. Everybody can know the types of issues that can occur and the solutions for them. But they offer very restricted support, only the team would know how to resolve an issue. Blue Prism doesn't offer public solutions to common issues whereas UiPath is really transparent. It offers different solutions to the world.

The initial setup is really straightforward overall. Whereas the other tools require more space for installations.

It's a very consistent end product but recently, I don't think they have any more upgrades to release. It's a very clear and consistent tool but it's restricted when it comes to the ability to integrate with other tools.

I would rate it an eight out of ten. I would rate it this because when compared with UiPath and Automation Anywhere, they do not provide the debugging option and other features that Blue Prism does. Blue Prism offers a better solution.

In my company, we implement the same processes with Blue Prism Cloud as we did with Contextor in the past. Our company is in the process of automating some internal processes with the help of Blue Prism Cloud.

Blue Prism Cloud is a well-structured product that ensures its users have a solution and a server with everything on an on-premises model. After you install Blue Prism Cloud, you have a server, especially after everything gets started. In general, you have the product more structurally. Though a certain amount of development is possible in Blue Prism Cloud, only some normal programming can be carried out.

I think that there are some improvements in the product performance that are needed in Blue Prism Cloud. When I compare the performance of Blue Prism Cloud with Contextor, I see a huge difference. Contextor is very fast compared to Blue Prism Cloud.

I have been using Blue Prism Cloud since 2019. My company has a partnership with Blue Prism Cloud.

It is a stable solution. Stability-wise, I rate the solution a seven out of ten. In my company, when we were trying to migrate to a newer version of Blue Prism Cloud, we found some issues that we had to fix and get involved with some workarounds.

It is an easily scalable solution. Scalability-wise, I rate the solution a nine out of ten.

I have experience with the technical support team of Blue Prism Cloud. The technical support team of Blue Prism Cloud was very fast to respond to my queries. I rate the technical support a ten out of ten.

Positive

In 2017, after SAP acquired Contextor, my company decided to move to Blue Prism Cloud.

Compared to SAP, which provides users with a cloud, with Blue Prism Cloud, you have everything on an on-premise model.

With Contextor, you have the option for development, meaning you could still code, but with Blue Prism Cloud, you can't carry out the same tasks as in Contextor since it doesn't provide you with a drag-and-drop option.

The initial setup of the product needs a lot of time and effort. There are a lot of switches that you need to have in place before starting work with Blue Prism Cloud. On the other hand, for Contextor, you just need to install the software and have the license and password. In general, Blue Prism Cloud setup phase is a bit complex.

The deployment process of the product is a phase that can be carried out very fast. You just prepare a release and export or import it, a very fast process.

The solution is deployed on an on-premises model.

Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines.

I recommend others to use Blue Prism Cloud.

I rate the overall tool a seven out of ten.