The interface is easy to use. We use the queries.
RPA Developer at a consultancy with self employed
The user interface is easy to use
Pros and Cons
- "It's easy to use, the interface, the the the the queries is which we use. It's user friendly."
- "Improvement should be per customer requirements."
What is most valuable?
What needs improvement?
Improvement should be per customer requirements.
For how long have I used the solution?
I have been using Blue Prism Cloud for three years.
What do I think about the scalability of the solution?
The scalability is an eight out of ten.
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Blue Prism Cloud
June 2025

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What's my experience with pricing, setup cost, and licensing?
The pricing is fine.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Solution Architect at Automation COE
Helps to automate human work and recognize documents
Pros and Cons
- "The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation."
- "Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."
What is our primary use case?
We use the product to automate human work. It not only helps us in normal human processes and document recognition using Azure AI.
What is most valuable?
The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation.
What needs improvement?
Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help.
For how long have I used the solution?
I have been working with the product for eight years.
What do I think about the stability of the solution?
I rate Blue Prism Cloud's stability a nine out of ten.
What do I think about the scalability of the solution?
We have 150 endpoints that have five users each. I rate the tool's scalability a seven out of ten.
How was the initial setup?
A new environment creating will take 20-30 minutes. It is easy and quick but depends on your environment.
What other advice do I have?
Blue Prism Cloud is the best RPA software if you have the money. I rate it a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Blue Prism Cloud
June 2025

Learn what your peers think about Blue Prism Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Director at a tech vendor with 501-1,000 employees
Easy to access with good usability but needs more AI flexibility
Pros and Cons
- "It’s scalable."
- "It could be more flexible."
What is most valuable?
It works well. There is nothing to really highlight.
It allowed for easy access.
The usability is good.
It’s scalable.
The solution was stable.
What needs improvement?
How we basically integrate any AI models, I’d like to see something which I could do more of a transfer share with. It could be more flexible.
For how long have I used the solution?
We used the solution just for proof of concept. We used it for maybe three months, a couple of months, only.
What do I think about the stability of the solution?
We are no longer running it anymore. We just tried it out for a POC. During the time we were using it, we found it to be stable. There were no bugs or glitches.
What do I think about the scalability of the solution?
The solution is scalable. We could expand it if we needed to.
How are customer service and support?
We didn’t have to contact technical support as we worked closely with an integrator. They handled everything for us.
Which solution did I use previously and why did I switch?
We also tried some internal use cases using Robocorp.
How was the initial setup?
The initial setup was okay. We had help with the process.
What about the implementation team?
We worked with an integrator. They had a setup running already, so it didn't take long for us to start working on it. The process was okay.
What other advice do I have?
It's good. If the pricing model works for you, it's not a bad solution. You just have to figure out whether the pricing model works for your type of use case and for your needs. There are a lot of automation vendors, and depending on your use case, you can decide which is worth investing in. If you have the required budget that can sustain Blue Prism, then it's a good solution.
I’d rate the solution seven out of ten.
We were a customer and an end-user.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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