Bitbucket is supporting port management and when we're using Asana we can sync our old tickets with Bitbucket which has helped out our organization.
Technical Lead Developer at Mayora Infotech
Quick setup, scalable, and feature rich.
Pros and Cons
- "The most valuable feature of Bitbucket is its capabilities."
- "I rate the support from Bitbucket a four out of five."
How has it helped my organization?
What is most valuable?
The most valuable feature of Bitbucket is its capabilities.
For how long have I used the solution?
I have been using Bitbucket for five years.
What do I think about the stability of the solution?
Bitbucket is stable.
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June 2025

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What do I think about the scalability of the solution?
The stability of Bitbucket is good.
I plan to use the solution in the future.
How are customer service and support?
I rate the support from Bitbucket a four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used GitHub and GitLab.
How was the initial setup?
The initial setup of Bitbucket is quick.
What was our ROI?
I have seen a return on investment from using Bitbucket.
What's my experience with pricing, setup cost, and licensing?
I rate the price from Bitbucket a four out of five.
Which other solutions did I evaluate?
Bitbucket is similar to GitHub and GitLab.
What other advice do I have?
One person can maintain the solution.
This is a good solution that has many features.
I rate Bitbucket a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Lead Database Administrator at Services Australia
Seamless, integrated, and easy to use
Pros and Cons
- "Bitbucket lets me create new projects in a few clicks and check out files in a seamless and integrated manner."
- "Bitbucket's stability isn't flawless. It has crashed on me occasionally, but I haven't yet lost anything after a crash."
What is most valuable?
Bitbucket's best feature is a Git client called SourceTree, which allows you to seamlessly integrate on-premise with on-cloud and mix and match repositories on your own server.
For how long have I used the solution?
I've been using Bitbucket for four or five years.
What do I think about the stability of the solution?
Bitbucket's stability isn't flawless. It has crashed on me occasionally, but I haven't yet lost anything after a crash. I believe the client is written in C or C++ and should possibly be subject to a more rigorous testing procedure.
How was the initial setup?
The initial setup is very simple - you use the web interface to create a repository, then receive a link and use it in your SourceTree client, and then you're connected. This is why I prefer Bitbucket to GitLab, because it's totally integrated and works with Jira, so everything is inside the same realm.
What other advice do I have?
Bitbucket lets me create new projects in a few clicks and check out files in a seamless and integrated manner. It's also great for Linux users, including SourceTree running on Ubuntu, and for organizations that use Jira heavily. I would rate Bitbucket as eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Bitbucket
June 2025

Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
Developer III, Information Technology at a energy/utilities company with 5,001-10,000 employees
Ability to see pool requests is great for collaboration; great traceability
Pros and Cons
- "Bitbucket is definitely a tool to consider if somebody is still on CVS. It is a great tool and well integrated with Bamboo."
- "Sometimes we struggle with searching on repositories. It is a bit challenging sometimes to pinpoint the code or repositories when just filtering by repositories."
What is our primary use case?
Bitbucket is our source code repository. We use it as our source code reaction control system and for pool requests and engineer builds. It is integrated with Bamboo, which uses a CI CD pipeline to release our code to different environments.
How has it helped my organization?
Bitbucket has improved our organization because it has simplified and streamlined our developer communication code and review process. It is also much more visual.
We have also integrated it with Slack. Whenever we do a full request, we get information comments in a pool request through Slack on our team channels. It's much easier to go to Bamboo and see if this code was released. This is particularly important if the code troubleshoots production-related issues.
Bitbucket's traceability is great. Being able to see pool requests is just a great thing for collaboration.
What needs improvement?
Sometimes we struggle with searching on repositories. It is a bit challenging sometimes to pinpoint the code or repositories when just filtering by repositories. That search capability could be improved to become more intuitive. It should allow for, for example, searching for specific source files or repositories or searching the code inside the source files. That kind of flexibility would be helpful.
Of course, making the tool free would be great as well. Its cost is probably why it is not used very much in smaller companies.
For how long have I used the solution?
I have been using Bitbucket for a year and a half.
What do I think about the stability of the solution?
Bitbucket is great when it comes to stability. However, we do see some challenges with Bamboo on that front. Sometimes Bamboo agents get stuck and take longer to process and build requests and releases.
What do I think about the scalability of the solution?
I haven't experienced any issues with scalability. For five to 10 applications, it works great.
In our organization, some 200 people are using this solution. Most of them are developers. The product is being extensively used in the organization at the moment.
How are customer service and support?
I have not had any contact with Bitbucket's technical support.
Which solution did I use previously and why did I switch?
We are using Bamboo and Bitbucket simultaneously right now. Before Bitbucket, we were using CVS.
We made the switch over to Bitbucket as part of a company-wide migration to the cloud. CVS can only be deployed on-premise while Bitbucket is on the cloud. Also, the code review process for request concepts and the team collaboration Bitbucket facilitates makes it much more friendly and modern.
How was the initial setup?
I was not part of the initial implementation team. We have a DevOps team in our company, so they set it up and once it was ready, it was rolled out to the development teams with a ready-to-use config. What we did, as far as deployment goes, is move our code from a legacy version control system to a new version control system. That experience was straightforward for me as a developer.
The initial setup was relatively fast. It took us about three days to migrate a small-to-medium-sized application from the legacy version control system to Bitbucket, for example.
What's my experience with pricing, setup cost, and licensing?
Unfortunately, I'm not privy to this information.
What other advice do I have?
Bitbucket is definitely a tool to consider if somebody is still on CVS. It is a great tool and well integrated with Bamboo. Both Bitbucket and Bamboo are made by the same company, and the latter is there to connect the dots between the code and releases in production.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Quality Assurance Manager at a tech services company with 1,001-5,000 employees
Overall easy to use, simple code sending, but more documentation needed
Pros and Cons
- "The solution is easy to use. If I need to check out my latest code or I need to send my local code to the depositories it is simple. Overall it is has been a good experience from my side using this solution."
- "One of the areas the solution could improve on is when there is a merging conflict it is quite confusing. When I am having a merging conflict I get stuck on the page, then I need to search how to handle the particular problem. For example, finding what the commands are which can be used."
What is our primary use case?
We are using Bitbucket for the code checking and tracking of our project depositories which we have locally. This includes code changes in software development.
How has it helped my organization?
Bitbucket has helped our company stay current with our updated code daily.
What is most valuable?
The solution is easy to use. If I need to check out my latest code or I need to send my local code to the depositories it is simple. Overall it is has been a good experience from my side using this solution.
What needs improvement?
One of the areas the solution could improve on is when there is a merging conflict it is quite confusing. When I am having a merging conflict I get stuck on the page, then I need to search how to handle the particular problem. For example, finding what the commands are which can be used.
I might not have the proper knowledge of it. However, the merging processes can be difficult and could be made easier. Overall there should be better documentation available. When I first started out it would have been very helpful because I had to search to find out how to use the solution.
In an upcoming release, the solution could improve the collaboration. Additionally, there should be some startup tool or features for whenever we have local changes or updates it will prevent us from submitting any change unless they have been removed locally. For example,
there should be some sort of command tool that can remove my local code first and then checking it by taking code from the latest one to resolve it.
For how long have I used the solution?
I have been using Bitbucket within the last 12 months.
What do I think about the stability of the solution?
The stability of the solution is good. However, there have been times I had to close the program down and restart it.
What do I think about the scalability of the solution?
The solution is scalable and it is not very difficult to do.
We have approximately 10 people using this solution in my organization which includes various teams, such as the automation department.
We use this solution every day and frequently, we plan to continue using it in the future.
Which solution did I use previously and why did I switch?
I have used a previous version that was not user-friendly. Additionally, I have used GitHub.
What about the implementation team?
We have one technician that does the maintenance of the solution.
What other advice do I have?
I rate Bitbucket a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
An user-friendly source control management software to control the versioning of the code
Pros and Cons
- "The tool's UI is better."
- "I would like to see the tool's desktop version."
What is our primary use case?
We use the solution in every project as a source control management software to control the versioning of the code.
What is most valuable?
The tool's UI is better.
What needs improvement?
I would like to see the tool's desktop version.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I would rate the product's scalability a nine out of ten.
Which solution did I use previously and why did I switch?
How was the initial setup?
The tool's deployment is simple and we use the cloud version.
What other advice do I have?
I would rate the solution a nine out of ten since its an awesome tool for source control and versioning.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data & Analytics Architect at BM&FBOVESPA SA Bolsa de Valores Mercadorias e Futu
Bitbucket provides valuable version control for our code
Pros and Cons
- "The version control feature for our code and the security aspect is valuable to us."
- "There is room for improvement in the workflow. Other similar tools offer automation and more streamlined workflows, which Bitbucket currently lacks."
What is our primary use case?
We use Bitbucket as our code repository and base it on our DevOps process.
How has it helped my organization?
This technology is quite common in our company. It is very important for our development process.
What is most valuable?
The version control feature for our code and the security aspect is valuable to us. It is also related to automation, DevOps, and our desktop environment.
What needs improvement?
There is room for improvement in the workflow. Other similar tools offer automation and more streamlined workflows, which Bitbucket currently lacks.
In additional features, I would like to see more low-code options for certain tasks. When we compare it to another solution like GitHub, in my opinion, Bitbucket could offer us more automation and actions in the future. This would be a valuable feature for improving our projects.
For how long have I used the solution?
I have been using Bitbucket for around seven years. I use the latest version.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The customer service and support team is good.
What was our ROI?
What other advice do I have?
Bitbucket is worth the investment. Overall, I would rate the solution a nine out of ten. I recommend using the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Web Developer at a security firm with 11-50 employees
A stable cloud -based Atlassian tool that is easy to use and manage
Pros and Cons
- "We can watch the newly implemented code. So it's quite nice to organize the teams to see what part of the work is done and what part of the code is already old or new. It is very good for that kind of management."
- "The scalability for the cloud version can be improved."
What is our primary use case?
The solution is used for web-development
How has it helped my organization?
The solution is good for cloud collaborative work. During the time I was working as a release manager, I could manage the tool request and the technical problems that occurred on the site of the development.
What is most valuable?
We can watch the newly implemented code. So it's quite nice to organize the teams to see what part of the work is done and what part of the code is already old or new. It is very good for that kind of management.
What needs improvement?
The scalability for the cloud version can be improved.
For how long have I used the solution?
I have been using the solution for nine months.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. The cloud version is not scalable. But if you pay for the premium version it is very scalable. Five users are using the solution at a time.
Which solution did I use previously and why did I switch?
I have only taken demos for products before and did not use anything. It was mainly the license solution. I was searching in several websites, and all of them were talking good things about the Atlassian solution. So I decided to give it a try.
How was the initial setup?
The initial setup was easy and quick.
What about the implementation team?
I deployed the solution myself.
What's my experience with pricing, setup cost, and licensing?
I did not pay for the license as I was using a corporate license. But I think the pricing is fair.
What other advice do I have?
It's very easy to use and a nice tool to manage. And I think the first implementation or the configuration is very important so that teams could work with that.
I rate it nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a financial services firm with 11-50 employees
Limitless scalability, significantly cheaper than the competition, with on premise option
Pros and Cons
- "Bitbucket is significantly cheaper compared to GitHub and it provides on-premises hosting."
- "We need an improved automation feature for the cloud."
What is our primary use case?
Our primary use case is for an ICM tool. Just source code.
What is most valuable?
Bitbucket is significantly cheaper compared to GitHub and it provides on-premises hosting.
What needs improvement?
I would like to see the development operations side improved. The main challenge that we faced is implementing anything on the cloud. We need an improved automation feature for the cloud.
For how long have I used the solution?
I have worked with Bitbucket now for four or five years.
What do I think about the stability of the solution?
The stability is very good. Even with the on-premises solution, we did not face any issues so far. I can only remember one or two times we may have had an issue.
What do I think about the scalability of the solution?
Bitbucket is easy to scale and given that the cost, now I think even GitHub is charging based on the users for a team, but BitBucket is on-premises, and it has limitless scalability. We have six hundred users currently involved in working with coding.
What other advice do I have?
I would rate Bitbucket a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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sharing their opinions.