We use Bitbucket for code management.
Data Governance Manager at a financial services firm with 201-500 employees
Provides efficient code management features and has good scalability
Pros and Cons
- "The product's most valuable feature is output backup."
- "There could be more AI features included in the product."
What is our primary use case?
What is most valuable?
The product's most valuable feature is output backup.
What needs improvement?
There could be more AI features included in the product.
For how long have I used the solution?
We have been using Bitbucket for two years.
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December 2025
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What do I think about the stability of the solution?
I rate Bitbucket's stability a ten out of ten.
What do I think about the scalability of the solution?
We have 100 Bitbucket users. It is a scalable platform.
How was the initial setup?
The initial setup process is easy. It involves linking a desktop and deploying the code into Bitbucket. It takes a few minutes to complete.
What about the implementation team?
We implemented the product with the help of our in-house team.
What's my experience with pricing, setup cost, and licensing?
Bitbucket is an inexpensive product.
What other advice do I have?
I rate Bitbucket a ten out of ten. I advise others to experiment with integrating the product with other vendors for deployment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Developer at a tech services company with 5,001-10,000 employees
An user-friendly source control management software to control the versioning of the code
Pros and Cons
- "The tool's UI is better."
- "I would like to see the tool's desktop version."
What is our primary use case?
We use the solution in every project as a source control management software to control the versioning of the code.
What is most valuable?
The tool's UI is better.
What needs improvement?
I would like to see the tool's desktop version.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I would rate the product's scalability a nine out of ten.
Which solution did I use previously and why did I switch?
How was the initial setup?
The tool's deployment is simple and we use the cloud version.
What other advice do I have?
I would rate the solution a nine out of ten since its an awesome tool for source control and versioning.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Bitbucket
December 2025
Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Data & Analytics Architect at a financial services firm with 1,001-5,000 employees
Bitbucket provides valuable version control for our code
Pros and Cons
- "The version control feature for our code and the security aspect is valuable to us."
- "There is room for improvement in the workflow. Other similar tools offer automation and more streamlined workflows, which Bitbucket currently lacks."
What is our primary use case?
We use Bitbucket as our code repository and base it on our DevOps process.
How has it helped my organization?
This technology is quite common in our company. It is very important for our development process.
What is most valuable?
The version control feature for our code and the security aspect is valuable to us. It is also related to automation, DevOps, and our desktop environment.
What needs improvement?
There is room for improvement in the workflow. Other similar tools offer automation and more streamlined workflows, which Bitbucket currently lacks.
In additional features, I would like to see more low-code options for certain tasks. When we compare it to another solution like GitHub, in my opinion, Bitbucket could offer us more automation and actions in the future. This would be a valuable feature for improving our projects.
For how long have I used the solution?
I have been using Bitbucket for around seven years. I use the latest version.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The customer service and support team is good.
What was our ROI?
What other advice do I have?
Bitbucket is worth the investment. Overall, I would rate the solution a nine out of ten. I recommend using the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps consultant with 51-200 employees
Useful for for source code management
Pros and Cons
- "The most valuable feature of Bitbucket is its issue management."
- "Bitbucket should consider having a CI/CD if they don’t have it already."
What is our primary use case?
We use Bitbucket in our company for source code management.
What is most valuable?
The most valuable feature of Bitbucket is its issue management.
What needs improvement?
Bitbucket should consider having a CI/CD if they don’t have it already. Bitbucket’s stability could be improved.
For how long have I used the solution?
I have been using Bitbucket for ten years.
What do I think about the stability of the solution?
I rate Bitbucket a nine out of ten for stability.
What do I think about the scalability of the solution?
Twelve developers are using Bitbucket in our organization.
How was the initial setup?
Since it is on the cloud, Bitbucket’s initial setup is straightforward.
What was our ROI?
We have seen a return on investment with Bitbucket.
What other advice do I have?
I use the latest version of Bitbucket. I would recommend users to use Bitbucket if they have the budget.
Overall, I rate Bitbucket a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Web Developer at a security firm with 11-50 employees
A stable cloud -based Atlassian tool that is easy to use and manage
Pros and Cons
- "We can watch the newly implemented code. So it's quite nice to organize the teams to see what part of the work is done and what part of the code is already old or new. It is very good for that kind of management."
- "The scalability for the cloud version can be improved."
What is our primary use case?
The solution is used for web-development
How has it helped my organization?
The solution is good for cloud collaborative work. During the time I was working as a release manager, I could manage the tool request and the technical problems that occurred on the site of the development.
What is most valuable?
We can watch the newly implemented code. So it's quite nice to organize the teams to see what part of the work is done and what part of the code is already old or new. It is very good for that kind of management.
What needs improvement?
The scalability for the cloud version can be improved.
For how long have I used the solution?
I have been using the solution for nine months.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. The cloud version is not scalable. But if you pay for the premium version it is very scalable. Five users are using the solution at a time.
Which solution did I use previously and why did I switch?
I have only taken demos for products before and did not use anything. It was mainly the license solution. I was searching in several websites, and all of them were talking good things about the Atlassian solution. So I decided to give it a try.
How was the initial setup?
The initial setup was easy and quick.
What about the implementation team?
I deployed the solution myself.
What's my experience with pricing, setup cost, and licensing?
I did not pay for the license as I was using a corporate license. But I think the pricing is fair.
What other advice do I have?
It's very easy to use and a nice tool to manage. And I think the first implementation or the configuration is very important so that teams could work with that.
I rate it nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Engineer at a educational organization with 51-200 employees
Scalable environment, excellent technical support, with reliable features
Pros and Cons
- "The most valuable thing we have found is the workloads are good in Jira and we are able to control the access."
- "I would like to see the security logs option on the tool directly. The current way to work with security logs is through an email protocol."
What is our primary use case?
Our primary use case is for change management more specifically software development.
What is most valuable?
The most valuable thing we have found is the workloads are good in Jira and we are able to control the access.
What needs improvement?
I would like to see the security logs option on the tool directly. The current way to work with security logs is through an email protocol.
For how long have I used the solution?
I have been using Bitbucket for the past year and a half.
What do I think about the stability of the solution?
The stability is good and we have not had any issues.
What do I think about the scalability of the solution?
Bitbucket is scalable and we have seventy-five to ninety users.
How are customer service and support?
The technical support that we have received has been very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have been working with Github and the organization decided to go with Bitbucket.
What about the implementation team?
We used in-house support with Bitbucket.
Which other solutions did I evaluate?
GitLab was the other option and I have not worked with it. I do not have a personal preference between GitHub and Bitbucket.
What other advice do I have?
I would rate Bitbucket a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a financial services firm with 11-50 employees
Limitless scalability, significantly cheaper than the competition, with on premise option
Pros and Cons
- "Bitbucket is significantly cheaper compared to GitHub and it provides on-premises hosting."
- "We need an improved automation feature for the cloud."
What is our primary use case?
Our primary use case is for an ICM tool. Just source code.
What is most valuable?
Bitbucket is significantly cheaper compared to GitHub and it provides on-premises hosting.
What needs improvement?
I would like to see the development operations side improved. The main challenge that we faced is implementing anything on the cloud. We need an improved automation feature for the cloud.
For how long have I used the solution?
I have worked with Bitbucket now for four or five years.
What do I think about the stability of the solution?
The stability is very good. Even with the on-premises solution, we did not face any issues so far. I can only remember one or two times we may have had an issue.
What do I think about the scalability of the solution?
Bitbucket is easy to scale and given that the cost, now I think even GitHub is charging based on the users for a team, but BitBucket is on-premises, and it has limitless scalability. We have six hundred users currently involved in working with coding.
What other advice do I have?
I would rate Bitbucket a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Lead Developer at a tech services company with 11-50 employees
Quick setup, scalable, and feature rich.
Pros and Cons
- "The most valuable feature of Bitbucket is its capabilities."
- "I rate the support from Bitbucket a four out of five."
How has it helped my organization?
Bitbucket is supporting port management and when we're using Asana we can sync our old tickets with Bitbucket which has helped out our organization.
What is most valuable?
The most valuable feature of Bitbucket is its capabilities.
For how long have I used the solution?
I have been using Bitbucket for five years.
What do I think about the stability of the solution?
Bitbucket is stable.
What do I think about the scalability of the solution?
The stability of Bitbucket is good.
I plan to use the solution in the future.
How are customer service and support?
I rate the support from Bitbucket a four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used GitHub and GitLab.
How was the initial setup?
The initial setup of Bitbucket is quick.
What was our ROI?
I have seen a return on investment from using Bitbucket.
What's my experience with pricing, setup cost, and licensing?
I rate the price from Bitbucket a four out of five.
Which other solutions did I evaluate?
Bitbucket is similar to GitHub and GitLab.
What other advice do I have?
One person can maintain the solution.
This is a good solution that has many features.
I rate Bitbucket a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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