Solution Architect at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Reliable, cost effective, but lacking flexibility
Pros and Cons
  • "We have approximately 300 to 400 users using this solution. Our whole organization uses it. I rate the scalability of Bitbucket an eight out of ten."
  • "Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy."

What is our primary use case?

We have a Bitbucket server internally, that we manage with our own IT team. We use the solution as a software control repository.

What needs improvement?

Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy.

In a future release, the way they manage the permission of the records in the solution could be better. They fit well if you're only running one or two projects. If you have a lot of projects and records, the current permission model is not flexible. You have a challenge if you want to provide permissions across all the projects to be the same. Additionally, if you want to have specific permission there are limitations. There requires a lot of redundant work to accomplish what we want.

For how long have I used the solution?

I have been using Bitbucket for approximately six years.

What do I think about the stability of the solution?

Bitbucket has some initial stability issues because of our large team using the solution. However, this was later resolved.

I rate the stability of Bitbucket an eight out of ten.

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May 2024
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What do I think about the scalability of the solution?

We have approximately 300 to 400 users using this solution. Our whole organization uses it.

I rate the scalability of Bitbucket an eight out of ten.

How are customer service and support?

I have not used the support from Bitbucket. However, my team has used the support. The support has been fine, they have not had any downtime.

Which solution did I use previously and why did I switch?

I have used GitHub and it has more features than Bitbucket. Additionally, I have used GitLab.

GitHub is a more mature solution compared to Bitbucket. The search capability has improved in GitHub since they are integrated with Opensoft. You can create your workflow and actions and it becomes easier to do things. GitHub can help a lot. The only season why our organization didn't adopt it is because of the high pricing.

How was the initial setup?

The initial setup of Bitbucket is straightforward. 

What about the implementation team?

The initial setup was in-house. However, it is possible they had some assistance.

What's my experience with pricing, setup cost, and licensing?

Bitbucket is a cost-effective solution. It is the cheapest in the market. It is lower than GitLab and GitHub.

What other advice do I have?

For general company usage, Bitbucket should fit the purpose. If you have a larger team you better look for other options. For a more complete solution for your CICD, I would recommend GitHub.

I rate Bitbucket a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager at a computer software company with 10,001+ employees
Real User
Top 20
Writing and storing code in the central repository is easy
Pros and Cons
  • "It is easy to write code and store it in the central repository."
  • "Fine tuning for procedures and features related to analytics and code validation is needed."

What is our primary use case?

Our company uses the solution for code management. 

What is most valuable?

It is easy to write code and store it in the central repository. 

What needs improvement?

Fine tuning for procedures and features related to analytics and code validation is needed. 

There are some issues in obtaining licenses.

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

The solution is stable so I rate it a nine out of ten. 

What do I think about the scalability of the solution?

The dynamic solution is definitely scalable and customizable to any need. 

How are customer service and support?

Technical support is pretty helpful so I rate them an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is simple with no issues. 

What about the implementation team?

We implemented the solution in-house. 

What's my experience with pricing, setup cost, and licensing?

Sometimes there are issues in obtaining licenses and the pricing could be improved.

I rate pricing a six out of ten. 

Which other solutions did I evaluate?

We did not evaluate other options. 

What other advice do I have?

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Bitbucket
May 2024
Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,630 professionals have used our research since 2012.
Pradeep Ravichandran - PeerSpot reviewer
Solutions Architect at a financial services firm with 11-50 employees
Real User
Top 10
Limitless scalability, significantly cheaper than the competition, with on premise option
Pros and Cons
  • "Bitbucket is significantly cheaper compared to GitHub and it provides on-premises hosting."
  • "We need an improved automation feature for the cloud."

What is our primary use case?

Our primary use case is for an ICM tool. Just source code. 

What is most valuable?

Bitbucket is significantly cheaper compared to GitHub and it provides on-premises hosting.

What needs improvement?

I would like to see the development operations side improved. The main challenge that we faced is implementing anything on the cloud. We need an improved automation feature for the cloud.

For how long have I used the solution?

I have worked with Bitbucket now for four or five years.

What do I think about the stability of the solution?

The stability is very good. Even with the on-premises solution, we did not face any issues so far. I can only remember one or two times we may have had an issue.

What do I think about the scalability of the solution?

Bitbucket is easy to scale and given that the cost, now I think even GitHub is charging based on the users for a team, but BitBucket is on-premises, and it has limitless scalability. We have six hundred users currently involved in working with coding.

What other advice do I have?

I would rate Bitbucket a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nakul Kundaliya - PeerSpot reviewer
Technical Lead Developer at Mayora Infotech
Real User
Top 5Leaderboard
Quick setup, scalable, and feature rich.
Pros and Cons
  • "The most valuable feature of Bitbucket is its capabilities."
  • "I rate the support from Bitbucket a four out of five."

How has it helped my organization?

Bitbucket is supporting port management and when we're using Asana we can sync our old tickets with Bitbucket which has helped out our organization.

What is most valuable?

The most valuable feature of Bitbucket is its capabilities.

For how long have I used the solution?

I have been using Bitbucket for five years.

What do I think about the stability of the solution?

Bitbucket is stable.

What do I think about the scalability of the solution?

The stability of Bitbucket is good.

I plan to use the solution in the future.

How are customer service and support?

I rate the support from Bitbucket a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used GitHub and GitLab.

How was the initial setup?

The initial setup of Bitbucket is quick.

What was our ROI?

I have seen a return on investment from using Bitbucket.

What's my experience with pricing, setup cost, and licensing?

I rate the price from Bitbucket a four out of five.

Which other solutions did I evaluate?

Bitbucket is similar to GitHub and GitLab.

What other advice do I have?

One person can maintain the solution.

This is a good solution that has many features.

I rate Bitbucket a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Quality Assurance Manager at a tech services company with 1,001-5,000 employees
Real User
Overall easy to use, simple code sending, but more documentation needed
Pros and Cons
  • "The solution is easy to use. If I need to check out my latest code or I need to send my local code to the depositories it is simple. Overall it is has been a good experience from my side using this solution."
  • "One of the areas the solution could improve on is when there is a merging conflict it is quite confusing. When I am having a merging conflict I get stuck on the page, then I need to search how to handle the particular problem. For example, finding what the commands are which can be used."

What is our primary use case?

We are using Bitbucket for the code checking and tracking of our project depositories which we have locally. This includes code changes in software development. 

How has it helped my organization?

Bitbucket has helped our company stay current with our updated code daily.

What is most valuable?

The solution is easy to use. If I need to check out my latest code or I need to send my local code to the depositories it is simple. Overall it is has been a good experience from my side using this solution.

What needs improvement?

One of the areas the solution could improve on is when there is a merging conflict it is quite confusing. When I am having a merging conflict I get stuck on the page, then I need to search how to handle the particular problem. For example, finding what the commands are which can be used. 

I might not have the proper knowledge of it. However, the merging processes can be difficult and could be made easier. Overall there should be better documentation available. When I first started out it would have been very helpful because I had to search to find out how to use the solution.

In an upcoming release, the solution could improve the collaboration. Additionally, there should be some startup tool or features for whenever we have local changes or updates it will prevent us from submitting any change unless they have been removed locally. For example, 
there should be some sort of command tool that can remove my local code first and then checking it by taking code from the latest one to resolve it.

For how long have I used the solution?

I have been using Bitbucket within the last 12 months.

What do I think about the stability of the solution?

The stability of the solution is good. However, there have been times I had to close the program down and restart it.

What do I think about the scalability of the solution?

The solution is scalable and it is not very difficult to do.

We have approximately 10 people using this solution in my organization which includes various teams, such as the automation department.

We use this solution every day and frequently, we plan to continue using it in the future.

Which solution did I use previously and why did I switch?

I have used a previous version that was not user-friendly. Additionally, I have used GitHub.

What about the implementation team?

We have one technician that does the maintenance of the solution.

What other advice do I have?

I rate Bitbucket a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dan Julius - PeerSpot reviewer
Technical lead at a computer software company with 51-200 employees
Real User
Top 5
It's reliable, and the transition was smooth from on-prem to the cloud
Pros and Cons
  • "Bitbucket works, and it's reliable"
  • "I rate Bitbucket five out of 10 for affordability. It isn't cheap."

What is our primary use case?

We use Bitbucket to store the company's proprietary code and open-source projects and share them internally. 

What is most valuable?

Bitbucket works, and it's reliable 

For how long have I used the solution?

I have used Bitbucket for five years.

What do I think about the stability of the solution?

I rate Bitbucket nine out of 10 for stability. We haven't had major issues.

What do I think about the scalability of the solution?

I rate Bitbucket 10 out of 10 for scalability. 

How are customer service and support?

I called Bitbucket support once with a question. I was pleased with their response. 

Which solution did I use previously and why did I switch?

I use GitHub, which is also fine. We chose Bitbucket because it was a smooth transition from on-prem to cloud. We were already using the on-prem solution, so it was smooth and easy.

How was the initial setup?

One of our guys deployed it, but I think it was pretty straightforward. 

What's my experience with pricing, setup cost, and licensing?

I rate Bitbucket five out of 10 for affordability. It isn't cheap, but I think it's reasonable. The free tiers don't include everything I needed. I like to keep things simple. There shouldn't be all these features that you need to pay more to get. For example, some Atlassian tools have separate licenses, but others belong to a single Atlassian account. It's a little confusing. 

What other advice do I have?

I rate Bitbucket eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President at a comms service provider with 1,001-5,000 employees
Real User
A more professional version than open source solutions with better facilities
Pros and Cons
  • "We have a couple of different tools that allow us to tie source code changes to report bugs. It's integrated with a bug tracking system and also integrated with what requires a tracking system. So we have better facilities. We get with the command line and can type all that stuff in and get the same kind of trust, but when we d it all manually, it's not likely to happen."
  • "Even with the automation, we've had some situations where we've had mistakes. They've integrated things into the wrong place, so there's a fairly steep learning curve."

What is our primary use case?

It's a source control system. We have lots of source code and we wanted to move to Git and there are a lot of different Git solutions out there, including free stuff. But we liked the features of Bitbucket, because it takes off some of the sharp edges, so to speak. It's a more professional version than the free open source Git that's widely available.

What is most valuable?

We have a couple of different tools that allow us to tie source code changes to report bugs. It's integrated with our bug tracking system and also integrated with our requirement tracking system. So we have better facilities. We could integrate these solutions using command line "hooks", but when we do it all manually, it's not likely to happen.

What needs improvement?

Even with the automation, we've had some situations where we've had mistakes. Developers have integrated code into the wrong place by mistake, so there's a fairly steep learning curve.

Being in the cloud and using large repositories can be slow. They should improve synchronizing very large repositories.

For how long have I used the solution?

I have been using Bitbucket for six months. 

What do I think about the stability of the solution?

It's pretty stable. We just had one incident where one of our developers somehow got access to somebody else's code using his own credentials.  He logged in like he normally does but could not see our source code; all he could see was somebody else's source code instead. That's a security problem. They cleaned it up somehow and the next time he logged in, there was no issue.   

What do I think about the scalability of the solution?

We don't have any issues with scalability. And no issues with availability today. It's on the cloud that you look for is, it's accessible worldwide, it's always working and you don't have to rely on your IT to keep it running.

There are around 100 users in our company. Their roles are Developers, DevOps, and QA.

We use several different source control systems and it's a big deal to change.  All the groups that were interested have now made the jump. 

How are customer service and technical support?

I haven't contacted customer support. When we had the incident with the employee logging in with his credentials, we called support and told them this one guy had a problem. Other than that incident it's been stable and available. No real complaints.

How was the initial setup?

The setup was kind of complex. We started out with some simple examples and that was easy enough. But then when we went to migrate real code repositories, we had to get into what they call large file storage, which was complex to set up.

The deployment took about a month with a small focus group and I would say it probably took two or three months to get everybody comfortable using it.

What's my experience with pricing, setup cost, and licensing?

We use it on the cloud. It's the latest and greatest. You don't have to pay for maintenance and you get automatic updates and hardware and backups and all that nice stuff. I paid a little premium for it, but you get a lot of benefits.

Licensing is on a monthly basis, it's available on their website. They have a free version, a pro version and then they have an enterprise version.  The Pro version is kind of the middle of the road for about $7 per user per month.

What other advice do I have?

I would advise getting some Git training.  Something like 85% of all developers use Git. So it's like the defacto standard for source control.  Bitbucket is a brand of Git that has some nice features on top of the core functionality.

The biggest lesson learned was, we should've done a little bit more training for the developers. It was very informal and should've probably been more formal, not necessarily sending everybody to university or a class, but a little more hand-holding.

I would rate it an eight out of ten. I give it this rating because there was the integration with the other tools.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Operational planner at Civil Eng. Scientific Association of K. N. Toosi University of Technology
Real User
Scalable and compatible with different solutions
Pros and Cons
  • "It seems to be quite scalable."
  • "In future releases, more integration is always a valuable aspect to consider."

What is our primary use case?

Bitbucket, like GitHub, serves as a repository for coding and facilitates integration management and version control. It has features related to these aspects.

What is most valuable?

One of Bitbucket's notable features is its ability to integrate with other addressing solutions.

What needs improvement?

I believe continuous improvement is always a good goal to strive for. 

In future releases, more integration is always a valuable aspect to consider.

For how long have I used the solution?

I used Bitbucket for about three months. 

What do I think about the scalability of the solution?

It seems to be quite scalable.

Which other solutions did I evaluate?

I was familiar with GitHub as another option.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

I would definitely recommend using the solution because one of the great features of Bitbucket is its compatibility with other solutions like Atlassian and others. I highly recommend it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Bitbucket Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
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Buyer's Guide
Download our free Bitbucket Report and get advice and tips from experienced pros sharing their opinions.