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Senior Developer at a computer software company with 501-1,000 employees
Real User
Jul 25, 2023
An user-friendly solution that helps to automate manual processes
Pros and Cons
  • "The tool's automation helped because we onboarded a lot of projects and teams into Bitbucket. The product's automation helped us complete activities in two days which previously used to take around two weeks to complete. We have completely automated processes that were earlier manual. It has good integration with Jira and Jenkins."
  • "Bitbucket should integrate a static code analyzer."

What is our primary use case?

I use Bitbucket for plugins and Active Directory integration. It helps me onboard users for an automation suit. I also use it to check codes and generate reports on a daily basis. 

How has it helped my organization?

The tool's automation helped because we onboarded a lot of projects and teams into Bitbucket. The product's automation helped us complete activities in two days which previously used to take around two weeks to complete. We have completely automated processes that were earlier manual. It has good integration with Jira and Jenkins. 

What needs improvement?

Bitbucket should integrate a static code analyzer. 

For how long have I used the solution?

I have been working with the product for two years. 

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Bitbucket
December 2025
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What do I think about the stability of the solution?

I would rate Bitbucket's stability an eight out of ten. 

What do I think about the scalability of the solution?

My company has less than five users for the product. We use it daily. 

How are customer service and support?

My interaction with the customer support team is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate Bitbucket's setup an eight out of ten since we had a lot of documentation available. We completed the tool's deployment over three to four months. We had a small team of two to four guys to help us with the deployment. One person is enough to handle the product's maintenance. 

What about the implementation team?

We didn't rely on any third-party to complete the tool's deployment. 

What other advice do I have?

Bitbucket is user-friendly and easy to configure. I would rate it a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2227158 - PeerSpot reviewer
Staff at a manufacturing company with 10,001+ employees
Real User
Jul 16, 2023
Has a valuable Git feature and is very stable
Pros and Cons
  • "Git is Bitbucket's most valuable feature."
  • "The module component needs improvement."

What is our primary use case?

Bitbucket is the factor standard for development nowadays.

What is most valuable?

Git is Bitbucket's most valuable feature.

What needs improvement?

The module component needs improvement. 

For how long have I used the solution?

I have been using Bitbucket for several years. 

What do I think about the stability of the solution?

Bitbucket is highly stable. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. We currently have 35 users. Bitbucket is extensively used.


Which solution did I use previously and why did I switch?

I have previously used ClearCase and another server controller.

How was the initial setup?

Bitbucket's initial setup is easy. 

What's my experience with pricing, setup cost, and licensing?

A full licensing cost is paid for Bitbucket. 

What other advice do I have?

I recommend Bitbucket to others. I rate the overall solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Bitbucket
December 2025
Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Binuprasad Madhu - PeerSpot reviewer
Site Reliability Engineer at a tech vendor with 10,001+ employees
Real User
Jun 6, 2023
It's a reliable and user-friendly product
Pros and Cons
  • "BitBucket is a reliable and user-friendly product."
  • "The UI could be a little better compared to competing solutions."

What is our primary use case?

We use BitBucket as a repository for backing up our VS code. 

What is most valuable?

BitBucket is a reliable and user-friendly product. 

What needs improvement?

The UI could be a little better compared to competing solutions.  

For how long have I used the solution?

I have used BitBucket for five months.

What do I think about the stability of the solution?

BitBucket is stable. We haven't had issues. 

What do I think about the scalability of the solution?

I rate BitBucket eight out of 10 for scalability. 

How are customer service and support?

I rate BitBucket support eight out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying BitBucket is straightforward. 

What other advice do I have?

I rate BitBucket eight out of 10. It's accessible to beginners. They can start by layering BitBucket and move on to other tools.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dan Julius - PeerSpot reviewer
Technical lead at a computer software company with 51-200 employees
Real User
Top 5
Mar 14, 2023
It's reliable, and the transition was smooth from on-prem to the cloud
Pros and Cons
  • "Bitbucket works, and it's reliable"
  • "I rate Bitbucket five out of 10 for affordability. It isn't cheap."

What is our primary use case?

We use Bitbucket to store the company's proprietary code and open-source projects and share them internally. 

What is most valuable?

Bitbucket works, and it's reliable 

For how long have I used the solution?

I have used Bitbucket for five years.

What do I think about the stability of the solution?

I rate Bitbucket nine out of 10 for stability. We haven't had major issues.

What do I think about the scalability of the solution?

I rate Bitbucket 10 out of 10 for scalability. 

How are customer service and support?

I called Bitbucket support once with a question. I was pleased with their response. 

Which solution did I use previously and why did I switch?

I use GitHub, which is also fine. We chose Bitbucket because it was a smooth transition from on-prem to cloud. We were already using the on-prem solution, so it was smooth and easy.

How was the initial setup?

One of our guys deployed it, but I think it was pretty straightforward. 

What's my experience with pricing, setup cost, and licensing?

I rate Bitbucket five out of 10 for affordability. It isn't cheap, but I think it's reasonable. The free tiers don't include everything I needed. I like to keep things simple. There shouldn't be all these features that you need to pay more to get. For example, some Atlassian tools have separate licenses, but others belong to a single Atlassian account. It's a little confusing. 

What other advice do I have?

I rate Bitbucket eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at a tech vendor with 10,001+ employees
Real User
Top 20
Jan 3, 2023
Reliable, cost effective, but lacking flexibility
Pros and Cons
  • "We have approximately 300 to 400 users using this solution. Our whole organization uses it. I rate the scalability of Bitbucket an eight out of ten."
  • "Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy."

What is our primary use case?

We have a Bitbucket server internally, that we manage with our own IT team. We use the solution as a software control repository.

What needs improvement?

Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy.

In a future release, the way they manage the permission of the records in the solution could be better. They fit well if you're only running one or two projects. If you have a lot of projects and records, the current permission model is not flexible. You have a challenge if you want to provide permissions across all the projects to be the same. Additionally, if you want to have specific permission there are limitations. There requires a lot of redundant work to accomplish what we want.

For how long have I used the solution?

I have been using Bitbucket for approximately six years.

What do I think about the stability of the solution?

Bitbucket has some initial stability issues because of our large team using the solution. However, this was later resolved.

I rate the stability of Bitbucket an eight out of ten.

What do I think about the scalability of the solution?

We have approximately 300 to 400 users using this solution. Our whole organization uses it.

I rate the scalability of Bitbucket an eight out of ten.

How are customer service and support?

I have not used the support from Bitbucket. However, my team has used the support. The support has been fine, they have not had any downtime.

Which solution did I use previously and why did I switch?

I have used GitHub and it has more features than Bitbucket. Additionally, I have used GitLab.

GitHub is a more mature solution compared to Bitbucket. The search capability has improved in GitHub since they are integrated with Opensoft. You can create your workflow and actions and it becomes easier to do things. GitHub can help a lot. The only season why our organization didn't adopt it is because of the high pricing.

How was the initial setup?

The initial setup of Bitbucket is straightforward. 

What about the implementation team?

The initial setup was in-house. However, it is possible they had some assistance.

What's my experience with pricing, setup cost, and licensing?

Bitbucket is a cost-effective solution. It is the cheapest in the market. It is lower than GitLab and GitHub.

What other advice do I have?

For general company usage, Bitbucket should fit the purpose. If you have a larger team you better look for other options. For a more complete solution for your CICD, I would recommend GitHub.

I rate Bitbucket a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tarun Sukhani - PeerSpot reviewer
Founder & CTO at a media company with 1-10 employees
Real User
Nov 27, 2022
Privacy respected, excellent bundle, with an expert in stability
Pros and Cons
  • "The code reviews and the ability to support DevSecOps are very important."
  • "I think the configuration can be improved because it is getting more complicated and not very well organized."

What is our primary use case?

Our primary use case is version control, integration with Jenkins for build management, and integration to Jira so that there is traceability to any issues from the build. We also work with code review and pull requests.

What is most valuable?

The most valuable feature is the bundle itself because we use them all. However, code reviews and the ability to support DevSecOps are very important.

What needs improvement?

The mandatory move to the cloud model is the biggest complaint. There are some minor things like customization, configuration, pricing, and limitations in general. I think the configuration can be improved because it is getting more complicated and not very well organized.

For how long have I used the solution?

I have been working with Bitbucket ever since it was released ten years ago.

What do I think about the stability of the solution?

Bitbucket is definitely stable.

Which solution did I use previously and why did I switch?

We were using GitHub before switching to Bitbucket. We do not trust corporations, because we do not want to make our private code available to these corporations. We do not want to just put it on a public site and therefore we switched to Bitbucket.

How was the initial setup?

In the initial setup, you definitely need to be a developer or system administrator. I do not think it is for the faint of heart. You have to set up the reverse proxy and the DNS, so it is accessible from the outside world and make sure all the JVM settings are correct. 

What's my experience with pricing, setup cost, and licensing?

We stay within the ten-user limit and it is affordable and we pay around one hundred dollars. However when you increase from ten people to anything higher the price increase to one thousand five hundred. That is unsatisfactory and they should have a gradual price slope.

What other advice do I have?

I would rate Bitbucket a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Syed Fahad Anwar - PeerSpot reviewer
Principal System Developer at a government with 51-200 employees
Real User
Top 5Leaderboard
Sep 21, 2022
It's an extensive tool that provides us with merging, branching, and change management capabilities.
Pros and Cons
  • "Bitbucket is a standard source code repository with all the features you would expect. It supports Git and SVN. It's an extensive tool that provides us with merging, branching, and change management capabilities. You can compare the changes with the current and previous versions."
  • "Bitbucket's Initial setup is a little complicated because you need to install and configure the solution. It can take one or two days to deploy Bitbucket. If you have a high workload, you can deploy it on multiple server farms as needed"

What is our primary use case?

We use Bitbucket as a repository for our sensitive data, like source code and any other sensitive information that requires change and version tracking. We have eight to 10 users currently accessing Bitbucket.

What is most valuable?

Bitbucket is a standard source code repository with all the features you would expect. It supports Git and SVN. It's an extensive tool that provides us with merging, branching, and change management capabilities. You can compare the changes with the current and previous versions.

For how long have I used the solution?

We have been using Bitbucket for four or five years.

What do I think about the stability of the solution?

Bitbucket is highly stable.

What do I think about the scalability of the solution?

You can scale Bitbucket vertically or horizontally.

How are customer service and support?

I rate Bitbucket support eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Team Foundation Server and Microsoft SourceSafe.

How was the initial setup?

Bitbucket's Initial setup is a little complicated because you need to install  and configure the solution. It can take one or two days to deploy Bitbucket. If you have a high workload, you can deploy it on multiple server farms as needed.

The vendor is maintaining Bitbucket. We have one staff member responsible for the configuration, but we consult the vendor for patching and upgrades.

What other advice do I have?

I rate BitBucket eight out of 10. Bitbucket is an excellent product. Atlassian will move to the cloud, so the on-prem version may be phased out. You have to be careful when choosing this product. There will be a cloud version available, so it's better if you go with the cloud version of Bitbucket.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ElioBonazzi - PeerSpot reviewer
Lead Database Administrator at a government with 10,001+ employees
Real User
May 18, 2022
Seamless, integrated, and easy to use
Pros and Cons
  • "Bitbucket lets me create new projects in a few clicks and check out files in a seamless and integrated manner."
  • "Bitbucket's stability isn't flawless. It has crashed on me occasionally, but I haven't yet lost anything after a crash."

What is most valuable?

Bitbucket's best feature is a Git client called SourceTree, which allows you to seamlessly integrate on-premise with on-cloud and mix and match repositories on your own server.

For how long have I used the solution?

I've been using Bitbucket for four or five years.

What do I think about the stability of the solution?

Bitbucket's stability isn't flawless. It has crashed on me occasionally, but I haven't yet lost anything after a crash. I believe the client is written in C or C++ and should possibly be subject to a more rigorous testing procedure.

How was the initial setup?

The initial setup is very simple - you use the web interface to create a repository, then receive a link and use it in your SourceTree client, and then you're connected. This is why I prefer Bitbucket to GitLab, because it's totally integrated and works with Jira, so everything is inside the same realm.

What other advice do I have?

Bitbucket lets me create new projects in a few clicks and check out files in a seamless and integrated manner. It's also great for Linux users, including SourceTree running on Ubuntu, and for organizations that use Jira heavily. I would rate Bitbucket as eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Updated: December 2025
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Buyer's Guide
Download our free Bitbucket Report and get advice and tips from experienced pros sharing their opinions.