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Syed Fahad Anwar - PeerSpot reviewer
Principal System Developer at HHRC
Real User
Top 5Leaderboard
It's an extensive tool that provides us with merging, branching, and change management capabilities.
Pros and Cons
  • "Bitbucket is a standard source code repository with all the features you would expect. It supports Git and SVN. It's an extensive tool that provides us with merging, branching, and change management capabilities. You can compare the changes with the current and previous versions."
  • "Bitbucket's Initial setup is a little complicated because you need to install and configure the solution. It can take one or two days to deploy Bitbucket. If you have a high workload, you can deploy it on multiple server farms as needed"

What is our primary use case?

We use Bitbucket as a repository for our sensitive data, like source code and any other sensitive information that requires change and version tracking. We have eight to 10 users currently accessing Bitbucket.

What is most valuable?

Bitbucket is a standard source code repository with all the features you would expect. It supports Git and SVN. It's an extensive tool that provides us with merging, branching, and change management capabilities. You can compare the changes with the current and previous versions.

For how long have I used the solution?

We have been using Bitbucket for four or five years.

What do I think about the stability of the solution?

Bitbucket is highly stable.

Buyer's Guide
Bitbucket
August 2025
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What do I think about the scalability of the solution?

You can scale Bitbucket vertically or horizontally.

How are customer service and support?

I rate Bitbucket support eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Team Foundation Server and Microsoft SourceSafe.

How was the initial setup?

Bitbucket's Initial setup is a little complicated because you need to install  and configure the solution. It can take one or two days to deploy Bitbucket. If you have a high workload, you can deploy it on multiple server farms as needed.

The vendor is maintaining Bitbucket. We have one staff member responsible for the configuration, but we consult the vendor for patching and upgrades.

What other advice do I have?

I rate BitBucket eight out of 10. Bitbucket is an excellent product. Atlassian will move to the cloud, so the on-prem version may be phased out. You have to be careful when choosing this product. There will be a cloud version available, so it's better if you go with the cloud version of Bitbucket.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Developer at SmartStream Technologies ltd.
Real User
An user-friendly solution that helps to automate manual processes
Pros and Cons
  • "The tool's automation helped because we onboarded a lot of projects and teams into Bitbucket. The product's automation helped us complete activities in two days which previously used to take around two weeks to complete. We have completely automated processes that were earlier manual. It has good integration with Jira and Jenkins."
  • "Bitbucket should integrate a static code analyzer."

What is our primary use case?

I use Bitbucket for plugins and Active Directory integration. It helps me onboard users for an automation suit. I also use it to check codes and generate reports on a daily basis. 

How has it helped my organization?

The tool's automation helped because we onboarded a lot of projects and teams into Bitbucket. The product's automation helped us complete activities in two days which previously used to take around two weeks to complete. We have completely automated processes that were earlier manual. It has good integration with Jira and Jenkins. 

What needs improvement?

Bitbucket should integrate a static code analyzer. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the stability of the solution?

I would rate Bitbucket's stability an eight out of ten. 

What do I think about the scalability of the solution?

My company has less than five users for the product. We use it daily. 

How are customer service and support?

My interaction with the customer support team is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate Bitbucket's setup an eight out of ten since we had a lot of documentation available. We completed the tool's deployment over three to four months. We had a small team of two to four guys to help us with the deployment. One person is enough to handle the product's maintenance. 

What about the implementation team?

We didn't rely on any third-party to complete the tool's deployment. 

What other advice do I have?

Bitbucket is user-friendly and easy to configure. I would rate it a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Bitbucket
August 2025
Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
reviewer2227158 - PeerSpot reviewer
Staff at a manufacturing company with 10,001+ employees
Real User
Has a valuable Git feature and is very stable
Pros and Cons
  • "Git is Bitbucket's most valuable feature."
  • "The module component needs improvement."

What is our primary use case?

Bitbucket is the factor standard for development nowadays.

What is most valuable?

Git is Bitbucket's most valuable feature.

What needs improvement?

The module component needs improvement. 

For how long have I used the solution?

I have been using Bitbucket for several years. 

What do I think about the stability of the solution?

Bitbucket is highly stable. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. We currently have 35 users. Bitbucket is extensively used.


Which solution did I use previously and why did I switch?

I have previously used ClearCase and another server controller.

How was the initial setup?

Bitbucket's initial setup is easy. 

What's my experience with pricing, setup cost, and licensing?

A full licensing cost is paid for Bitbucket. 

What other advice do I have?

I recommend Bitbucket to others. I rate the overall solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Binuprasad Madhu - PeerSpot reviewer
Site Reliability Engineer at a tech vendor with 10,001+ employees
Real User
It's a reliable and user-friendly product
Pros and Cons
  • "BitBucket is a reliable and user-friendly product."
  • "The UI could be a little better compared to competing solutions."

What is our primary use case?

We use BitBucket as a repository for backing up our VS code. 

What is most valuable?

BitBucket is a reliable and user-friendly product. 

What needs improvement?

The UI could be a little better compared to competing solutions.  

For how long have I used the solution?

I have used BitBucket for five months.

What do I think about the stability of the solution?

BitBucket is stable. We haven't had issues. 

What do I think about the scalability of the solution?

I rate BitBucket eight out of 10 for scalability. 

How are customer service and support?

I rate BitBucket support eight out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying BitBucket is straightforward. 

What other advice do I have?

I rate BitBucket eight out of 10. It's accessible to beginners. They can start by layering BitBucket and move on to other tools.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dan Julius - PeerSpot reviewer
Technical lead at a computer software company with 51-200 employees
Real User
Top 10
It's reliable, and the transition was smooth from on-prem to the cloud
Pros and Cons
  • "Bitbucket works, and it's reliable"
  • "I rate Bitbucket five out of 10 for affordability. It isn't cheap."

What is our primary use case?

We use Bitbucket to store the company's proprietary code and open-source projects and share them internally. 

What is most valuable?

Bitbucket works, and it's reliable 

For how long have I used the solution?

I have used Bitbucket for five years.

What do I think about the stability of the solution?

I rate Bitbucket nine out of 10 for stability. We haven't had major issues.

What do I think about the scalability of the solution?

I rate Bitbucket 10 out of 10 for scalability. 

How are customer service and support?

I called Bitbucket support once with a question. I was pleased with their response. 

Which solution did I use previously and why did I switch?

I use GitHub, which is also fine. We chose Bitbucket because it was a smooth transition from on-prem to cloud. We were already using the on-prem solution, so it was smooth and easy.

How was the initial setup?

One of our guys deployed it, but I think it was pretty straightforward. 

What's my experience with pricing, setup cost, and licensing?

I rate Bitbucket five out of 10 for affordability. It isn't cheap, but I think it's reasonable. The free tiers don't include everything I needed. I like to keep things simple. There shouldn't be all these features that you need to pay more to get. For example, some Atlassian tools have separate licenses, but others belong to a single Atlassian account. It's a little confusing. 

What other advice do I have?

I rate Bitbucket eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at a tech vendor with 10,001+ employees
Real User
Top 5
Reliable, cost effective, but lacking flexibility
Pros and Cons
  • "We have approximately 300 to 400 users using this solution. Our whole organization uses it. I rate the scalability of Bitbucket an eight out of ten."
  • "Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy."

What is our primary use case?

We have a Bitbucket server internally, that we manage with our own IT team. We use the solution as a software control repository.

What needs improvement?

Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy.

In a future release, the way they manage the permission of the records in the solution could be better. They fit well if you're only running one or two projects. If you have a lot of projects and records, the current permission model is not flexible. You have a challenge if you want to provide permissions across all the projects to be the same. Additionally, if you want to have specific permission there are limitations. There requires a lot of redundant work to accomplish what we want.

For how long have I used the solution?

I have been using Bitbucket for approximately six years.

What do I think about the stability of the solution?

Bitbucket has some initial stability issues because of our large team using the solution. However, this was later resolved.

I rate the stability of Bitbucket an eight out of ten.

What do I think about the scalability of the solution?

We have approximately 300 to 400 users using this solution. Our whole organization uses it.

I rate the scalability of Bitbucket an eight out of ten.

How are customer service and support?

I have not used the support from Bitbucket. However, my team has used the support. The support has been fine, they have not had any downtime.

Which solution did I use previously and why did I switch?

I have used GitHub and it has more features than Bitbucket. Additionally, I have used GitLab.

GitHub is a more mature solution compared to Bitbucket. The search capability has improved in GitHub since they are integrated with Opensoft. You can create your workflow and actions and it becomes easier to do things. GitHub can help a lot. The only season why our organization didn't adopt it is because of the high pricing.

How was the initial setup?

The initial setup of Bitbucket is straightforward. 

What about the implementation team?

The initial setup was in-house. However, it is possible they had some assistance.

What's my experience with pricing, setup cost, and licensing?

Bitbucket is a cost-effective solution. It is the cheapest in the market. It is lower than GitLab and GitHub.

What other advice do I have?

For general company usage, Bitbucket should fit the purpose. If you have a larger team you better look for other options. For a more complete solution for your CICD, I would recommend GitHub.

I rate Bitbucket a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anshul Srivastava - PeerSpot reviewer
Principal Engineer at Unacademy
Real User
Scalable environment, excellent technical support, with reliable features
Pros and Cons
  • "The most valuable thing we have found is the workloads are good in Jira and we are able to control the access."
  • "I would like to see the security logs option on the tool directly. The current way to work with security logs is through an email protocol."

What is our primary use case?

Our primary use case is for change management more specifically software development. 

What is most valuable?

The most valuable thing we have found is the workloads are good in Jira and we are able to control the access.

What needs improvement?

I would like to see the security logs option on the tool directly. The current way to work with security logs is through an email protocol.

For how long have I used the solution?

I have been using Bitbucket for the past year and a half.

What do I think about the stability of the solution?

The stability is good and we have not had any issues.

What do I think about the scalability of the solution?

Bitbucket is scalable and we have seventy-five to ninety users.

How are customer service and support?

The technical support that we have received has been very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have been working with Github and the organization decided to go with Bitbucket.

What about the implementation team?

We used in-house support with Bitbucket.

Which other solutions did I evaluate?

GitLab was the other option and I have not worked with it. I do not have a personal preference between GitHub and Bitbucket.

What other advice do I have?

I would rate Bitbucket a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nakul Kundaliya - PeerSpot reviewer
Technical Lead Developer at Mayora Infotech
Real User
Quick setup, scalable, and feature rich.
Pros and Cons
  • "The most valuable feature of Bitbucket is its capabilities."
  • "I rate the support from Bitbucket a four out of five."

How has it helped my organization?

Bitbucket is supporting port management and when we're using Asana we can sync our old tickets with Bitbucket which has helped out our organization.

What is most valuable?

The most valuable feature of Bitbucket is its capabilities.

For how long have I used the solution?

I have been using Bitbucket for five years.

What do I think about the stability of the solution?

Bitbucket is stable.

What do I think about the scalability of the solution?

The stability of Bitbucket is good.

I plan to use the solution in the future.

How are customer service and support?

I rate the support from Bitbucket a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used GitHub and GitLab.

How was the initial setup?

The initial setup of Bitbucket is quick.

What was our ROI?

I have seen a return on investment from using Bitbucket.

What's my experience with pricing, setup cost, and licensing?

I rate the price from Bitbucket a four out of five.

Which other solutions did I evaluate?

Bitbucket is similar to GitHub and GitLab.

What other advice do I have?

One person can maintain the solution.

This is a good solution that has many features.

I rate Bitbucket a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Bitbucket Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
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Buyer's Guide
Download our free Bitbucket Report and get advice and tips from experienced pros sharing their opinions.