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reviewer1427742 - PeerSpot reviewer
Network Architect at a tech services company with 201-500 employees
Real User
May 2, 2022
Beneficial extra security, useful authentication mechanisms, but under interface needs improvement
Pros and Cons
  • "The most valuable features of Aruba ClearPass are the authentication mechanisms and the integration with Active Directory(AD)."
  • "Aruba ClearPass improved security across a diverse network, which is countrywide."
  • "Aruba ClearPass could improve the user interface, it is a bit chunky."
  • "I felt we did not get a return on investment."

What is our primary use case?

I am using Aruba ClearPass for 802.1X and backup indication.

How has it helped my organization?

Aruba ClearPass improved security across a diverse network, which is countrywide. It provides extra security so that anybody that gets on the network, belongs there, we know those that have allowed access to the network, get access to the network.

What is most valuable?

The most valuable features of Aruba ClearPass are the authentication mechanisms and the integration with Active Directory(AD).

What needs improvement?

Aruba ClearPass could improve the user interface, it is a bit chunky.

Buyer's Guide
Aruba ClearPass
May 2026
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
894,738 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Aruba ClearPass for approximately 18 months.

What do I think about the stability of the solution?

Aruba ClearPass is stable in my usage.

What do I think about the scalability of the solution?

I have found Aruba ClearPass to be scalable.

We have hundreds of users in different locations using this solution.

How are customer service and support?

I have not used the support from Aruba ClearPass.

Which solution did I use previously and why did I switch?

I have not used a previous solution.

How was the initial setup?

Aruba ClearPass was installed into the cloud and had the resiliency working. Then we had a test lab environment where we rolled out the configurations, to test it, and then we rolled out the overall configuration for all of the switches and access points around the network. The whole process was straightforward. The whole process took approximately three months from start to finish.

What about the implementation team?

The implementation was done in-house. We used three people for the process.

What was our ROI?

I felt we did not get a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of Aruba ClearPass is expensive. When you want to build redundant systems it can be seen as necessary, so the enterprise will manage all of those costs.

There are additional costs because we have implemented it into a cloud environment, there are costs associated with the cloud environment. We didn't go with appliances.

Which other solutions did I evaluate?

I did some research before choosing Aruba ClearPass. I looked at open NAC and some of the other proprietary systems.

What other advice do I have?

There are additional features that we haven't used, such as fingerprinting and guest reception type scenarios. There are other features we haven't implemented and there's no reason to implement them at this stage.

Planning is the most important aspect of getting started before implementing Aruba ClearPass. Don't jump into it, you need to plan. You need to understand what you're trying to do and plan it and then start off in a small, safe environment for rollout. Once you've tested all the scenarios and it works completely for each one, then roll it out over a long period of time to ensure that the user experience is good.

I rate Aruba ClearPass a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1805229 - PeerSpot reviewer
Senior Proposal Manager at a tech services company with 201-500 employees
Real User
Mar 17, 2022
It's useful for network separation
Pros and Cons
  • "It's a great solution with multi-vendor support. That's always useful."
  • "It's a great solution with multi-vendor support."
  • "I would like to see better integration with the firewall for zeroing out blacklisted users."
  • "I would like to see better integration with the firewall for zeroing out blacklisted users."

What is our primary use case?

I mostly use ClearPass for network separation.

What needs improvement?

I would like to see better integration with the firewall for zeroing out blacklisted users.

For how long have I used the solution?

I've been using Aruba solutions for almost 20 years.

What do I think about the scalability of the solution?

When working with a virtual solution, it's always the same image when you do the initial installation, but you need to have a picture of the scale you want to achieve. 

For example, let's say you are switching from a medium-sized solution to a larger-scale solution. Suppose you overestimate and wind up with too many endpoints. In that case, you'll need to reinstall the solution because it reserves resources of your virtual infrastructure, depending on the type of installation that you do. 

Say, for instance, I want my next solution to service 5,000 endpoints, and in the end, you have 12,000. That means you needed the bigger version. The license is the same, but the installation reserves the resources of the virtual infrastructure.

How are customer service and support?

We handle all our support in-house. Our engineers have the highest certifications.

How was the initial setup?

Generally speaking, setting up a network access control solution is complex. You have to integrate the use cases.

What other advice do I have?

I rate Aruba ClearPass eight out of 10. It's a great solution with multi-vendor support. That's always useful. My advice is to take advantage of Aruba's identification solution called ClearPass Insight in addition to the network access control.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba ClearPass
May 2026
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
894,738 professionals have used our research since 2012.
reviewer1235277 - PeerSpot reviewer
Network Product Manager/ Senior Presales engineer at a computer software company with 501-1,000 employees
Real User
Top 10
Mar 6, 2022
It's powerful, and it provides a lot of features we're missing.
Pros and Cons
  • "ClearPass prevents hackers from accessing the network. No one can get inside without authentication. It provides a lot of features we are missing. It's incredibly powerful and stable."
  • "ClearPass prevents hackers from accessing the network, no one can get inside without authentication, it provides a lot of features we were missing, and it is incredibly powerful and stable."
  • "Like most security products, ClearPass is difficult to deploy. You need to use the CLI to implement security products from any vendor, so configuring the authentication is complicated."
  • "Like most security products, ClearPass is difficult to deploy. You need to use the CLI to implement security products from any vendor, so configuring the authentication is complicated."

What is our primary use case?

We recently implemented ClearPass for a ministerial-level government agency with 2,500 users.

How has it helped my organization?

ClearPass prevents hackers from accessing the network. No one can get inside without authentication. It provides a lot of features we are missing. It's incredibly powerful and stable.

For how long have I used the solution?

I have been using Aruba ClearPass for seven years.

How was the initial setup?

Like most security products, ClearPass is difficult to deploy. You need to use the CLI to implement security products from any vendor, so configuring the authentication is complicated. Some have a GUI, but the CLI is more powerful. However, after you get the authentication protocols set up, you can forget about this device. It's stable.

What other advice do I have?

I rate Aruba ClearPass 10 out of 10. I recommend ClearPass. You'll get a lot of benefits.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1286409 - PeerSpot reviewer
Senior Account Manager at a tech services company with 11-50 employees
Real User
Feb 27, 2022
Provides good visibility and security, and is affordable and highly scalable
Pros and Cons
  • "The visibility and security features are most valuable. We get a clear view. It is a very secure product for educational institutions."
  • "ClearPass is one of the best solutions we have ever worked with; it is very stable and secure, and it has a lot of features that an institution can benefit from."
  • "The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud."
  • "The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud."

What is our primary use case?

We are a gold partner of Aruba. We have deployed it in different educational institutions. It is mainly being used by the students. They onboard their mobile devices on ClearPass so that they can use them securely, and the IT team can have more visibility on the product. This is the main use case for ClearPass.

What is most valuable?

The visibility and security features are most valuable. We get a clear view. It is a very secure product for educational institutions. 

It is very user-friendly. It is easy to configure and use. The dashboard is very intuitive, and it can give you a very clear view. You can see all the students and all the onboarded devices on the dashboard.

What needs improvement?

The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud.

In terms of new features, I don't have anything in mind, but Aruba is always working on new features. They are doing releases every quarter or six months.

For how long have I used the solution?

We have been working with Aruba products since 2004. We are one of the oldest partners of Aruba in the Middle East. We've been working with ClearPass for 10 years.

What do I think about the stability of the solution?

It is very stable. 

What do I think about the scalability of the solution?

It is highly scalable. You can start with a couple of users, and you can scale up to 10,000. We have a deployment of 25,000 users in one of the biggest universities in Lebanon.

How are customer service and support?

They are really fast and highly knowledgeable.

How was the initial setup?

It is really easy to set up. It is very user-friendly and easy to configure.

It doesn't take a lot of time to deploy and configure ClearPass. It takes about a week or a maximum of 10 days for the whole deployment.

What's my experience with pricing, setup cost, and licensing?

It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them.

What other advice do I have?

ClearPass is one of the best solutions we have ever worked with. It is very stable and secure, and it has a lot of features that an institution can benefit from.

I would easily rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Business Develop Manager at Cosmos Business Systems
Real User
Feb 19, 2022
It isn't hard to learn the tool, and it has a lot of features
Pros and Cons
  • "ClearPass is effortless to use and configure. It's not hard to learn the tool, and it has lots of features."
  • "ClearPass is stable; in my opinion, it's the best solution of its kind."
  • "ClearPass' interface could be more user-friendly."
  • "ClearPass' interface could be more user-friendly."

What is our primary use case?

ClearPass provides authentication solutions for endpoints. 

What is most valuable?

ClearPass is effortless to use and configure. It's not hard to learn the tool, and it has lots of features.

What needs improvement?

ClearPass' interface could be more user-friendly. 

For how long have I used the solution?

I've used ClearPass for more than four years.

What do I think about the stability of the solution?

ClearPass is stable. In my opinion, it's the best solution of its kind.

What do I think about the scalability of the solution?

ClearPass is highly scalable.

How are customer service and support?

ClearPass support is fine because we have a good relationship with the vendor, so we can call them whenever we have questions. 

How was the initial setup?

Deploying ClearPass is very straightforward. We are an Aruba integrator, and we've installed ClearPass for more than 10 clients. You can deploy it with two or three engineers, and the time needed for deployment depends on the client. Installing ClearPass for a larger client will take about one week, but a smaller client takes only about three days. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly subscription.

What other advice do I have?

I rate Aruba ClearPass eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Anas Ismail - PeerSpot reviewer
Senior Technical Engineer at Seniors IT
Real User
Feb 10, 2022
Responsive support, beneficial NAC, and straightforward initial installation
Pros and Cons
  • "Aruba ClearPass has complete NAC features."
  • "The support from Aruba ClearPass is great."
  • "The GUI of Aruba ClearPass could improve, it is not user-friendly."
  • "The GUI of Aruba ClearPass could improve, it is not user-friendly."

What is our primary use case?

We are using Aruba ClearPass for network access, such as system authentication, user authentication, and some post-checking.

What is most valuable?

Aruba ClearPass has complete NAC features.

What needs improvement?

The GUI of Aruba ClearPass could improve, it is not user-friendly.

In a feature release, asset tracking could be easier.

For how long have I used the solution?

I have been using Aruba ClearPass for approximately two years.

What do I think about the stability of the solution?

 Aruba ClearPass is a stable solution.

What do I think about the scalability of the solution?

The scalability of Aruba ClearPass is very good.

How are customer service and support?

The support from Aruba ClearPass is great.

How was the initial setup?

The initial installation is straightforward, but creating the services is sometimes a bit complex.

The time of deployment depends on the customer's use case, but the typical duration is approximately 10 days.

What other advice do I have?

My advice to others before they implement Aruba ClearPass is for them to check their infrastructure compatibility. We've had some issues with unsupported switches.

I rate Aruba ClearPass a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1147020 - PeerSpot reviewer
Project Manager at a computer software company with 1,001-5,000 employees
Real User
Feb 6, 2022
Simple management, performs well, and helpful support
Pros and Cons
  • "Aruba ClearPass's most valuable features are simple accessing, operating, and management. Additionally, the dashboard and performance work well."
  • "Aruba ClearPass is easy for everybody and better than Cisco."
  • "The monitoring of Aruba ClearPass needs improvement. For example, they have monitoring for TECHx and you can find out what the administrator did. However, if Aruba ClearPass is managing GUI devices, you do not know what the administrator is doing."
  • "The monitoring of Aruba ClearPass needs improvement."

What is our primary use case?

We use Aruba ClearPass for Nutanix and TECHx.

What is most valuable?

Aruba ClearPass's most valuable features are simple accessing, operating, and management. Additionally, the dashboard and performance work well.

What needs improvement?

The monitoring of Aruba ClearPass needs improvement. For example, they have monitoring for TECHx and you can find out what the administrator did. However,   if Aruba ClearPass is managing GUI devices, you do not know what the administrator is doing.

For how long have I used the solution?

I have been using Aruba ClearPass for approximately three years.

What do I think about the stability of the solution?

The stability of Aruba ClearPass is good.

What do I think about the scalability of the solution?

Aruba ClearPass can scale.

How are customer service and support?

I have to use the support from Aruba ClearPass a few times and I had a good experience.

Which solution did I use previously and why did I switch?

I have used Cisco solutions and they have nice but complex. If you do not have a good experience, it is complex to set up and operate. Aruba ClearPass is easy for everybody and better than Cisco. I would recommend Aruba ClearPass but I would not recommend Cisco.

How was the initial setup?

The initial setup of Aruba ClearPass is very easy.

What other advice do I have?

I feel this solution is the best on the market.

I rate Aruba ClearPass a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1180662 - PeerSpot reviewer
Solution Design Network at a tech services company with 1,001-5,000 employees
Real User
Feb 3, 2022
A good NAC solution with great QBT technology
Pros and Cons
  • "Stable with good QBT technology."
  • "ClearPass works, it's quite stable and the solution is NAC and will stay that way."
  • "Lacks the ability to handle more than one certificate for both the management process and the Captive Portal."
  • "There is scalability but it's linked to the licensing model and is quite inferior to other solutions like Cisco ISE or Macmon."

What is our primary use case?

I use this solution when I need deep authentication regarding security issues, passwords and so on. ClearPass is also available on the Captive Portal. We're also finding that customers with many IOT devices are interested in the product. We are customers of Cisco and deploy this solution for our customers. 

What is most valuable?

ClearPass works, it's quite stable and the solution is NAC and will stay that way. The QBT technology is very good.  

What needs improvement?

There is an issue on the technical side with ClearPass. Many devices work with SSL certificates but Aruba ClearPass only has the ability to handle one certificate for both the management process and also for the Captive Portal. I would like Aruba to permit the use of different certificates for the Captive Portal and for the management interfaces.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

There is scalability but it's linked to the licensing model and is quite inferior to other solutions like Cisco ISE or Macmon.

How are customer service and support?

When we sell this solution to our customers it's always with a really, really high SLA. The support engineers at Aruba are knowledgeable and they provide good support.

How was the initial setup?

If you know what you're doing, deployment doesn't take much time. It requires first deploying a V-LAN schema so you have to keep that in mind. 

What other advice do I have?

I would recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.