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reviewer1235277 - PeerSpot reviewer
Network Product Manager/ Senior Presales engineer at a computer software company with 501-1,000 employees
Real User
Top 10
Mar 6, 2022
It's powerful, and it provides a lot of features we're missing.
Pros and Cons
  • "ClearPass prevents hackers from accessing the network. No one can get inside without authentication. It provides a lot of features we are missing. It's incredibly powerful and stable."
  • "Like most security products, ClearPass is difficult to deploy. You need to use the CLI to implement security products from any vendor, so configuring the authentication is complicated."

What is our primary use case?

We recently implemented ClearPass for a ministerial-level government agency with 2,500 users.

How has it helped my organization?

ClearPass prevents hackers from accessing the network. No one can get inside without authentication. It provides a lot of features we are missing. It's incredibly powerful and stable.

For how long have I used the solution?

I have been using Aruba ClearPass for seven years.

How was the initial setup?

Like most security products, ClearPass is difficult to deploy. You need to use the CLI to implement security products from any vendor, so configuring the authentication is complicated. Some have a GUI, but the CLI is more powerful. However, after you get the authentication protocols set up, you can forget about this device. It's stable.

Buyer's Guide
Aruba ClearPass
January 2026
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What other advice do I have?

I rate Aruba ClearPass 10 out of 10. I recommend ClearPass. You'll get a lot of benefits.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1286409 - PeerSpot reviewer
Senior Account Manager at a tech services company with 11-50 employees
Real User
Feb 27, 2022
Provides good visibility and security, and is affordable and highly scalable
Pros and Cons
  • "The visibility and security features are most valuable. We get a clear view. It is a very secure product for educational institutions."
  • "The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud."

What is our primary use case?

We are a gold partner of Aruba. We have deployed it in different educational institutions. It is mainly being used by the students. They onboard their mobile devices on ClearPass so that they can use them securely, and the IT team can have more visibility on the product. This is the main use case for ClearPass.

What is most valuable?

The visibility and security features are most valuable. We get a clear view. It is a very secure product for educational institutions. 

It is very user-friendly. It is easy to configure and use. The dashboard is very intuitive, and it can give you a very clear view. You can see all the students and all the onboarded devices on the dashboard.

What needs improvement?

The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud.

In terms of new features, I don't have anything in mind, but Aruba is always working on new features. They are doing releases every quarter or six months.

For how long have I used the solution?

We have been working with Aruba products since 2004. We are one of the oldest partners of Aruba in the Middle East. We've been working with ClearPass for 10 years.

What do I think about the stability of the solution?

It is very stable. 

What do I think about the scalability of the solution?

It is highly scalable. You can start with a couple of users, and you can scale up to 10,000. We have a deployment of 25,000 users in one of the biggest universities in Lebanon.

How are customer service and support?

They are really fast and highly knowledgeable.

How was the initial setup?

It is really easy to set up. It is very user-friendly and easy to configure.

It doesn't take a lot of time to deploy and configure ClearPass. It takes about a week or a maximum of 10 days for the whole deployment.

What's my experience with pricing, setup cost, and licensing?

It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them.

What other advice do I have?

ClearPass is one of the best solutions we have ever worked with. It is very stable and secure, and it has a lot of features that an institution can benefit from.

I would easily rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Aruba ClearPass
January 2026
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,889 professionals have used our research since 2012.
Anas Ismail - PeerSpot reviewer
Senior Technical Engineer at a tech services company with 51-200 employees
Real User
Feb 10, 2022
Responsive support, beneficial NAC, and straightforward initial installation
Pros and Cons
  • "Aruba ClearPass has complete NAC features."
  • "The GUI of Aruba ClearPass could improve, it is not user-friendly."

What is our primary use case?

We are using Aruba ClearPass for network access, such as system authentication, user authentication, and some post-checking.

What is most valuable?

Aruba ClearPass has complete NAC features.

What needs improvement?

The GUI of Aruba ClearPass could improve, it is not user-friendly.

In a feature release, asset tracking could be easier.

For how long have I used the solution?

I have been using Aruba ClearPass for approximately two years.

What do I think about the stability of the solution?

 Aruba ClearPass is a stable solution.

What do I think about the scalability of the solution?

The scalability of Aruba ClearPass is very good.

How are customer service and support?

The support from Aruba ClearPass is great.

How was the initial setup?

The initial installation is straightforward, but creating the services is sometimes a bit complex.

The time of deployment depends on the customer's use case, but the typical duration is approximately 10 days.

What other advice do I have?

My advice to others before they implement Aruba ClearPass is for them to check their infrastructure compatibility. We've had some issues with unsupported switches.

I rate Aruba ClearPass a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1147020 - PeerSpot reviewer
Project Manager at a computer software company with 1,001-5,000 employees
Real User
Feb 6, 2022
Simple management, performs well, and helpful support
Pros and Cons
  • "Aruba ClearPass's most valuable features are simple accessing, operating, and management. Additionally, the dashboard and performance work well."
  • "The monitoring of Aruba ClearPass needs improvement. For example, they have monitoring for TECHx and you can find out what the administrator did. However, if Aruba ClearPass is managing GUI devices, you do not know what the administrator is doing."

What is our primary use case?

We use Aruba ClearPass for Nutanix and TECHx.

What is most valuable?

Aruba ClearPass's most valuable features are simple accessing, operating, and management. Additionally, the dashboard and performance work well.

What needs improvement?

The monitoring of Aruba ClearPass needs improvement. For example, they have monitoring for TECHx and you can find out what the administrator did. However,   if Aruba ClearPass is managing GUI devices, you do not know what the administrator is doing.

For how long have I used the solution?

I have been using Aruba ClearPass for approximately three years.

What do I think about the stability of the solution?

The stability of Aruba ClearPass is good.

What do I think about the scalability of the solution?

Aruba ClearPass can scale.

How are customer service and support?

I have to use the support from Aruba ClearPass a few times and I had a good experience.

Which solution did I use previously and why did I switch?

I have used Cisco solutions and they have nice but complex. If you do not have a good experience, it is complex to set up and operate. Aruba ClearPass is easy for everybody and better than Cisco. I would recommend Aruba ClearPass but I would not recommend Cisco.

How was the initial setup?

The initial setup of Aruba ClearPass is very easy.

What other advice do I have?

I feel this solution is the best on the market.

I rate Aruba ClearPass a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1180662 - PeerSpot reviewer
Solution Design Network at a tech services company with 1,001-5,000 employees
Real User
Feb 3, 2022
A good NAC solution with great QBT technology
Pros and Cons
  • "Stable with good QBT technology."
  • "Lacks the ability to handle more than one certificate for both the management process and the Captive Portal."

What is our primary use case?

I use this solution when I need deep authentication regarding security issues, passwords and so on. ClearPass is also available on the Captive Portal. We're also finding that customers with many IOT devices are interested in the product. We are customers of Cisco and deploy this solution for our customers. 

What is most valuable?

ClearPass works, it's quite stable and the solution is NAC and will stay that way. The QBT technology is very good.  

What needs improvement?

There is an issue on the technical side with ClearPass. Many devices work with SSL certificates but Aruba ClearPass only has the ability to handle one certificate for both the management process and also for the Captive Portal. I would like Aruba to permit the use of different certificates for the Captive Portal and for the management interfaces.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

There is scalability but it's linked to the licensing model and is quite inferior to other solutions like Cisco ISE or Macmon.

How are customer service and support?

When we sell this solution to our customers it's always with a really, really high SLA. The support engineers at Aruba are knowledgeable and they provide good support.

How was the initial setup?

If you know what you're doing, deployment doesn't take much time. It requires first deploying a V-LAN schema so you have to keep that in mind. 

What other advice do I have?

I would recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1409682 - PeerSpot reviewer
Assistant Lead Engineer at a tech services company with 1,001-5,000 employees
Real User
Sep 23, 2020
Straightforward to deploy, easy to use, and the support is quick
Pros and Cons
  • "The interface is very easy to use and the workflow is quite straightforward."
  • "The licensing model could be improved."

What is our primary use case?

Our primary use is network access control at the endpoints.

What is most valuable?

The interface is very easy to use and the workflow is quite straightforward.

What needs improvement?

The licensing model could be improved.

For how long have I used the solution?

We have been working with ClearPass for about two years.

What do I think about the stability of the solution?

This is a very reliable and robust product and we plan to continue using it

What do I think about the scalability of the solution?

We have not yet had to scale or add features, but I think that it's going to be easy. We currently have about 10,000 endpoints.

How are customer service and technical support?

The support is good and they are quite fast. We have not had many issues.

Which solution did I use previously and why did I switch?

I have experience with Cisco ISE and ClearPass is much easier to use. Because it is so complicated, we were having a lot of issues with it.

How was the initial setup?

The initial setup is straightforward and easy to do. It took less than a week to deploy.

What about the implementation team?

We purchased this solution together with the Professional Services, so the vendor set it up for us.

What's my experience with pricing, setup cost, and licensing?

The pricing is not bad and everything is included.

What other advice do I have?

Overall, this is a good product and I can recommend it. There is really nothing bad that I can say about it, although I do think that they should work on changing the licensing model.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1364637 - PeerSpot reviewer
Architecte Système at a tech services company with 1,001-5,000 employees
Real User
Jun 20, 2020
Excellent for securing local networks, very stable, and easily scalable
Pros and Cons
  • "We find that at the end of the projects we manage, all functionalities perform quite well. We've tested it a lot and find it to be overall a very good solution."
  • "The solution needs to upgrade its user interface. Right now, it's not so user friendly, and it's an aspect that my clients' wish was improved upon."

What is our primary use case?

My clients primarily use the solution to control access to the network or their sites. If a computer is not recognized by ClearPass, it won't be able to gain access.

What is most valuable?

The solution is extremely stable.

We find that at the end of the projects we manage, all functionalities perform quite well. We've tested it a lot and find it to be overall a very good solution.

It's excellent in terms of securing local networks for our clients.

What needs improvement?

The solution needs to upgrade its user interface. Right now, it's not so user friendly, and it's an aspect that my clients' wish was improved upon.

The solution is quite large and complex in scope. If a person isn't familiar with the solution, they can quickly get overwhelmed with everything.

For how long have I used the solution?

I've been installing the solution for one to two years now. The last project I worked on was around six months ago. 

What do I think about the stability of the solution?

We have never experienced any bugs, crashes, or glitches. In my opinion, everything is stable. It's excellent. I'd say it's quite reliable in that regard.

What do I think about the scalability of the solution?

The solution is very scalable. A company will be able to expand the solution to meet their needs as necessary.

How are customer service and technical support?

In the past, we have reached out to technical support. During the implementation process, all the way through the project, we only had just one or two specific instances where their assistance seemed to take a long time. However, overall, I would say we are completely satisfied with their level of support.

How was the initial setup?

While the installation itself is not difficult per se, the process you need to go through before installing the solution is complex. There are a lot of configurations to do on the firewall network and it can take a while, depending on the company. 

While it's tedious before the installation, once you come to the actual installation itself, you'll realize it's not too bad.

We're working on a project right now that has ten deployments and that's taken us about four or five months. For this project, there have been five people involved in the deployment process.

What about the implementation team?

We handle aspects of the implementation for our clients.

What other advice do I have?

We've partnered with HPE and Aruba.

I work at a service company. I go and install solutions for customers. I just handle the install for my customers. I don't use the software myself every day or on a regular basis. My role is one of a project technician and director. I'm an architect.

Our organization handles all sizes of companies from small to large enterprises.

If there's a company out there considering the solution, I'd just caution them to be ready.  There is a lot of configuration to do on all of the infrastructure. Other than that, it's an excellent solution. It's great for securing a local network. Security, at the end of the day, shouldn't have a cost. It's imperative to protect your business and to not worry so much about price tags, because it's even more expensive when you are unprotected and things go wrong.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Networking Architect at a comms service provider with 10,001+ employees
Real User
Apr 20, 2020
Very mature with great functionality; excellent online support
Pros and Cons
  • "A mature and functional product."
  • "Some functions could be improved."

What is our primary use case?

Our primary use case is providing services for this solution. We've done a big proof of concept for Clearpass in our company. And another recent case I prepared was a proposal for one of our biggest customers regarding a solution for network access control. Clearpass was practically the heart of that solution.

My position in the company is independent. The company sells end products and services from various vendors and Aruba is one of them. We do the implementation. 

What is most valuable?

One of the most valuable features of the solution is the maturity of the product and, of course, the functionality is also very good. 

What needs improvement?

Possibly some of the functions could be improved, but it's hard to say. Generally, Clearpass is considered the leader in its field and it's a very good product. 

For how long have I used the solution?

I've been using this solution for about half a year. 

How are customer service and technical support?

We have quite good support from local representatives and we have our own team in the company for maintenance. A lot is available online.

How was the initial setup?

Initial setup of the solution is relatively straightforward. There are a lot of videos and documentation available on the internet.

Which other solutions did I evaluate?

We looked at Pulse Policy Secure as a possible option. In some areas it has more flexibility than Clearpass but Clearpass came out on top in the end. Policy Secure has some ability issues and lack of good support. 

What other advice do I have?

I would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.