Aruba ClearPass Reviews

We are a system integrator, and we are a prized reseller and a partner of Aruba and Fortinet. Usually, our clients send a request for network access control type of issues. So, we are fulfilling these types of requirements with the help of Aruba ClearPass and Fortinet FortiNAC.

We are mainly using Aruba ClearPass for our clients for securing access to their on-premise assets. As per customer expectations, we are trying our best to track the complete user activity in the network. This is the main and the core feature we require.

The user interface of Aruba ClearPass should be user-friendly like Fortinet FortiNAC.

In the next version, I would like to see some enhancement or extension on the tracking side. For example, when any user enters the network, it should be more visible in the graphical form.

I have been using this solution for almost two years.

It is a very stable solution.

It is a completely scalable solution.

Aruba's technical support is much better than other vendors.

It is not easy, but it is also not complex. Anyone with some amount of implementation expertise can easily implement it.

The number of people required depends on the requirement. If the requirement is not big and the customer is an SMB, then one or two implementation engineers are enough for implementation. If the customer is an enterprise customer with a big network, you might need more than two or three implementation engineers.

The deployment duration depends on a client's assets. For a client with 400 or 500 assets, two to three weeks would be required. If the network is very big, it can take one month.

To all those who plan on using Aruba ClearPass, I would advise having clear expectations in terms of solution capability and functionality. They should include all the features that are available by default in Aruba ClearPass. These are very interesting features.

I would rate it an eight out of 10.

Our primary use case is for security.

The aspect of Aruba ClearPass that I like most is that it has a lot of options, it is very versatile.

One thing that could be improved in Aruba ClearPass is that we would like to have an option to recognize all the assets on the customer's site in one click. That is an easy way of recognizing all the assets on a customer site. We would like an easier way of recognizing the assets of the network so we could know in which VLAN we want to configure the port or the suite and which policies apply to that port. We'd like ClearPass do that automatically.

We first installed ClearPass about two years ago.

In terms of stability, it is quite stable.

One a scale of one to five, I would give the scalability a three. It is not scalable enough.

The technical support is good.

The initial setup was quite complex, it is not that easy.

It took maybe two weeks. It takes a long time because it depends on the customer's industry or location or on the user's computers. It's not that fast normally.

Aruba ClearPass is expensive.

On a scale of one to ten I would give Aruba ClearPass an eight.

It is a good solution for applying security to the network. I would recommend it.

My company uses Aruba ClearPass mainly for the initial goal we set during the initial setup of the solution, which includes Network Access Server (NAS) and backup. We use the application in our company with almost all the features it provides.

I have found all of the features of the solution to be valuable. One of the most important features of the solution is that you can have downloadable user roles for authentication in the solution, which I think is pretty good.

The initial setup phase of the solution was really very difficult, owing to which the setup phase can be considered as an area that can be improved.

I have been using Aruba ClearPass for three years. I am a customer of the solution.

It is a very stable solution. Stability-wise, I rate the solution a ten out of ten.

My organization has about 3,000 users of the solution.

I contacted the solution's technical support team since I had some questions related to the product and not due to any particular issues related to the solution.

My company has a huge infrastructure, because of which we have to deal with a multi-vendor environment that includes Arista, Cisco, Juniper, and Fortinet.

The initial setup of Aruba ClearPass was really very difficult.

The solution is deployed on-premises.

Aruba ClearPass' deployment process that involves the configuration from scratch can take up to a couple of weeks, especially if you are not familiar with the product.

Though I don't remember the pricing model of the solution, I can say that the package or licensing model offered for the solution is a permanent one.

I recommend those planning to use the solution to use it, but they need to consider that it comes across as a really complex solution. It is important to have some past experience with the solution.

I rate the overall product a ten out of ten.

We use the solution for basic user authentication, authorization, and accounting purposes.

The solution has the best-automated profiling feature. It helps us create granular policies based on device category. Also, its API-level integration with third-party systems works well compared to other vendors.

They should include features like Radius CoA for IoT and similar devices for the solution. Also, it would be great if they had SMP functionalities as well.

I have been using the solution since 2016.

The solution is highly stable. I rate its stability a ten.

The solution is highly scalable. I rate its scalability a ten. We can add as many subscribers as we require. We have at most ten solution users as our customers. They all are enterprise businesses.

The solution's GUI and configuration workflow could be clearer to understand. I rate its setup process a six. It involves analyzing customers' requirements and starting with a POC. Once it is done, we order equipment and a license. Next, we deploy the solution offline and integrate it with the production environment. The entire process takes around two to three months to complete.

The solution is costly. We have purchased its perpetual license. It is affordable for enterprise businesses. The medium-scale companies find it expensive. I rate its pricing an eight.

I recommend the solution to others. It is an excellent platform. I rate it as a nine.

The solution is used for integration with the third party. If you are not selective of the switches in Juniper or Huawei, then the third-party scan integration of ClearPass is distinct.

The customized modules for guests, the self-registration and login, one license for all, no license for guest users, and the self-integration of sandbox integration are the most valuable features. 

There is room for improvement in the support. 

I have been using the solution since 2015. I work with the latest version.  

It is a stable solution.

It is a scalable solution.

The support is okay. 

Positive

I have not used any other solution before. I have general information about FortiNAC from Fortinet.

The initial setup is straightforward. It takes around fifteen minutes to be deployed. Just one engineer can deploy the solution.

In Spain, Cisco is more expensive than ClearPass but in Jordan, there are big deals on Cisco, and even at times, it is free of charge. ClearPass is an affordable solution.

I recommend ClearPass for its integration, stability, and scalability. It is easy to configure and has a user-friendly webpage.

I rate it an eight out of ten.

We use Aruba ClearPass for our network access system, particularly for authentication.

What I like best about Aruba ClearPass is its 802.1X certificate-based authentication feature.

Aruba ClearPass has a complex pricing scheme, so that's an area for improvement.

The process for setting up Aruba ClearPass also needs improvement. It could be easier.

We've been using Aruba ClearPass for three years.

The stability of Aruba ClearPass is a ten out of ten.

The scalability of Aruba ClearPass is fine. Scalability-wise, it's a ten out of ten.

I have yet to contact the Aruba ClearPass technical support team.

The initial setup for Aruba ClearPass is not that simple, yet it's not that complex. Setup-wise, it's a five out of ten.

The pricing model for Aruba ClearPass is complex.

Customers only pay for the license fees, with no additional costs.

My company has fifty clients using Aruba ClearPass.

Two network engineers handle the deployment and maintenance of Aruba ClearPass.

I'd recommend Aruba ClearPass and other Aruba solutions to others.

My rating for the solution is ten out of ten.

I use ClearPass for network access control, profiling, and security.

ClearPass's best feature is its comprehensiveness.

It would be useful if a free trial was available for customers to see if ClearPass is suitable for them before purchasing.

I've been using ClearPass for two years.

ClearPass is stable.

ClearPass is scalable.

ClearPass's technical support is okay.

ClearPass isn't hard to set up, but it takes a long time.

I'd advise anybody thinking of implementing ClearPass to go for it, it's a good solution. I would rate ClearPass as eight out of ten.

Aruba ClearPass could be deployed on-premise in the cloud.

Aruba ClearPass is a simple solution for customers to see what is happening on their network.

I have been using Aruba ClearPass for approximately five years.

Aruba ClearPass is used for our clients to control and access their network.

Aruba ClearPass is stable.

I have found Aruba ClearPass to be scalable.

We have approximately three to four clients that are using this solution.

The support has been good for our customers.

Aruba ClearPass is complicated to install. Before our clients can use the solution they typically do a POC and we loan them some equipment for them to test with.

The projects from negotiation to acceptance take approximately three to six months.

The implementation can improve because it is challenging to explain some of the concepts to the client.

We do the implementation of the solution, and the time it takes for us to do the deployment depends on the customer's size.

The starting price of Aruba ClearPass is 200k Hong Kong dollars. The licensing is based on the endpoints. For example, 100 - 500 endpoints. 

There is a subscription for the support from the vendor that can be bundled together.

The solution can be expensive because you might have to train the customer.

I rate Aruba ClearPass a seven out of ten.