If for example, a user in my office received a particular VLAN for the USA and relocated to the UK, they will not get the same access. This is the challenge that we are trying to achieve through the CPPM.
Network and Security Specialist at New Balance
Policy and access management solution that has a user friendly interface and is easy to set up
Pros and Cons
- "Document authentications allows us to decide which users can connect to an office VLAN and this has been the most valuable feature."
- "This solution could be improved by making it possible to use it across different territories. Currently, if a user moves from the US to the UK, their usage and access will be restricted."
What is our primary use case?
What is most valuable?
Document authentications allows us to decide which users can connect to an office VLAN and this has been the most valuable feature. It is dependent upon the policies that we have created on CPPM. If a domain laptop needs a Windows update, the device is updated.
What needs improvement?
This solution could be improved by making it possible to use it across different territories. Currently, if a user moves from the US to the UK, their usage and access will be restricted.
For how long have I used the solution?
I have been using this solution for one year.
Buyer's Guide
Aruba ClearPass
July 2025

Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
The suitability of this solution is dependent upon the requirements of the business. You need to consider if you want authentications for every network devices like switch, routers, firewalls and wireless. This can depend on the type of projects you are running.
We needed the enterprise authentication because we needed the wifi dot certification. Using this, we can access network devices and policies.
I would rate this solution a seven out of ten because the Aruba dashboard is quite simple compared to other solutions.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Cisco Network Engineer at a pharma/biotech company with 1,001-5,000 employees
Intuitive, easy to manage, and offers great monitoring capabilities
Pros and Cons
- "The web dashboard and the policy manager are very intuitive and very easy for the engineers to use."
- "I can't think of an area where the solution is lacking a feature or a capability."
What is our primary use case?
I'm not the one who deployed this solution. However, there are many use cases.
What is most valuable?
I've had no problems with it at all. It's been a breeze. Our other guy who left taught me everything, including the basics in order to implement it.
The dashboard, the monitoring tabs, and the configuration tabs, the admin tabs is all pretty self-explanatory.
The WiFi solution, the ease of use, and the scalability are excellent. We have Infoblox for all that stuff; however, as far as authentication and stuff like that, it is very easy to use.
The web dashboard and the policy manager are very intuitive and very easy for engineers to use. Finding what you need is pretty simple.
What needs improvement?
ClearPass is not something that I have to get into every day, as I do with Aruba Wireless Solution or Central. The only time I really need to get into ClearPass is to troubleshoot, handle authentication problems, or add a device for SNMP access. I can't think of an area where the solution is lacking a feature or a capability. It's fine right now.
For how long have I used the solution?
We've used the solution for two and a half to three years or so now.
What do I think about the stability of the solution?
The solution is stable and reliable. We haven't had any issues.
What do I think about the scalability of the solution?
The solution can scale well. It's great.
How are customer service and support?
I've never had to open up a tech support case on ClearPass. I can't speak to how helpful they would be if you reached out.
Which solution did I use previously and why did I switch?
We've used Aruba and Cisco. As opposed to Cisco ISE and their tech act solution, hands down, Aruba is far better. It was far easier to manage. I know that the Cisco ISE solutions that we had before this was a pain. It was just difficult to manage. We had to reboot it three, four times a year just to get it going. And we've had several Cisco tech cases open on it. Cisco never knew how to fix it. That's why we looked at ClearPass. Finally, we convinced the person in charge of everything. We put together a POC and afterward, everyone was like "Wow, this is great. Yeah. Let us do this, please." We switched and we love it. It was no problem at all.
How was the initial setup?
I was not a part of the initial setup, however, Aruba is typically simple to set up.
What's my experience with pricing, setup cost, and licensing?
I do not deal with the licensing aspect of the solution.
What other advice do I have?
We have a VMware server that hosts this solution. It is not on the cloud. I'm not sure which exact version we're using.
I don't know about any other tech act applications out there. That said, I know that this is a breeze if you're working with Cisco ISE. I highly recommend a swap over to ClearPass Policy Manager. It is very, very, very, very easy. That's compared to Cisco ISE. I don't know about any other managers out there or if there may be better ones out there. We like Aruba. That's all I can say.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Aruba ClearPass
July 2025

Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.
System Engineer - Network at PT.Helios Informatika Nusantara
Has an access tracker that's helpful when you want to troubleshoot authentication failures
Pros and Cons
- "What I like most about Aruba ClearPass is its access tracker that serves as its monitoring feature. The access tracker is really helpful when you want to troubleshoot authentication failures."
- "What needs improvement in Aruba ClearPass is just the endpoint context server, in particular, the indication with the context server because sometimes the daily process isn't as smooth-sailing. Sometimes, the information isn't up-to-date. I'm not sure if that's a vendor limitation, but currently, it's the only tricky part of the current configuration. What I'd like to see in the next release of Aruba ClearPass is a dashboard or a monitoring feature that would allow users to see the integration process with an external server because there's no visibility into that right now."
What is our primary use case?
We use Aruba ClearPass for our authentication server and also integrate it with our active directory. We also use the endpoint function of the solution.
How has it helped my organization?
Aruba ClearPass has improved our organization because, through it, we have much better visibility in terms of who our users are in our network. We have more insight into the type of devices people are using and their roles. For guests, we can also gather some information from them, for example, their emails, so in most cases, Aruba ClearPass is pretty useful for us.
What is most valuable?
What I like most about Aruba ClearPass is its access tracker that serves as its monitoring feature. The access tracker is really helpful when you want to troubleshoot authentication failures.
What needs improvement?
What needs improvement in Aruba ClearPass is just the endpoint context server, in particular, the indication with the context server because sometimes the daily process isn't as smooth-sailing. Sometimes, the information isn't up-to-date. I'm not sure if that's a vendor limitation, but currently, it's the only tricky part of the current configuration.
What I'd like to see in the next release of Aruba ClearPass is a dashboard or a monitoring feature that would allow users to see the integration process with an external server because there's no visibility into that right now.
For how long have I used the solution?
I've been using Aruba ClearPass for one and a half years.
What do I think about the stability of the solution?
Aruba ClearPass, in terms of stability, is good. We haven't experienced it shutting down in the last one and a half years of using it.
What do I think about the scalability of the solution?
We've only used Aruba ClearPass for the last one and a half years, and we haven't had any need to scale it up, but it seems to be a scalable solution.
How are customer service and support?
We haven't had any issues with Aruba ClearPass. It's been really quiet in the past year, so we haven't contacted their technical support team.
Which solution did I use previously and why did I switch?
We used a different system before using Aruba ClearPass, but we heard that the licensing scheme for Aruba ClearPass is permanent. The solution offers a permanent license while our previous system had an annual license that we had to renew and repurchase yearly, so that was troublesome for us. With Aruba ClearPass, we don't have to repurchase or renew every year, so that's one of the main reasons we switched to it.
How was the initial setup?
Installing Aruba ClearPass was quite easy. The deployment process for it was quite easy and quick. It took our partner less than two weeks to deploy the solution, so it was quite quick.
What about the implementation team?
We used a third-party company for deploying Aruba ClearPass.
What was our ROI?
You can get ROI from Aruba ClearPass after two or three years.
What's my experience with pricing, setup cost, and licensing?
I can't give the exact cost of Aruba ClearPass because that's handled by the purchasing team, but it's on the cheaper side, and on a scale of one to five, I'm rating the cost a four.
Initially, the pricing for the solution is expensive in terms of deployment, but in the long term, for example, after more than five to ten years, the operational cost incurred by the company is quite affordable because you don't have to renew the license. It's a one-time purchase.
My company only uses the standard license for Aruba ClearPass.
What other advice do I have?
My company has eight hundred users of Aruba ClearPass in the IT security team, and about five or six people are required for the deployment and maintenance of the solution.
Currently, my company doesn't have any plans of increasing usage for Aruba ClearPass because it's been scaled up three times more than the current need when it was first purchased, so the solution is only being used at about 30% of its maximum capacity. It could take another four or five years before my company increases its usage.
Aruba ClearPass is a solution I would highly recommend to others looking into implementing it because, in my experience, it's really easy to manage. It has a low production cost, and even if the initial cost for the deployment is quite high, it becomes pretty cheap because you don't have to renew the license. If you need basic captive portal authentication, I would recommend Aruba ClearPass.
I'm rating Aruba ClearPass nine out of ten.
My company is a customer, not a partner of Aruba ClearPass.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Team Leader at a retailer with 10,001+ employees
A flexible solution with automatic onboarding and a vast amount of features
Pros and Cons
- "It is beneficial from a security perspective because not everyone can connect to our wifi without going through an authentication process."
- "It would be good if ClearPass made it a SaaS solution."
What is our primary use case?
It is a network access control solution used to authenticate users. We use it for wifi certificate-based authentication. It is also good for automatic onboarding and fingerprinting, like automatic device classification. This allows us to control devices automatically and have role-based authentication. For example, for Windows and Mac, we can define a specific role, and it will automatically go to that role. We can also enable free wifi guest authentication.
There are so many features in Aruba ClearPass that our company hasn't even utilized all of them. It is beneficial from a security perspective because not everyone can connect to our wifi without going through an authentication process using a corporate device or a corporate email ID. The solution confirms the credentials before they can connect to the wifi.
What is most valuable?
Aruba ClearPass has a feature called ClearPass OnGuard, like an agent installed on all devices. It ensures your device complies with corporate policies, like antivirus or firewall settings. In addition, it verifies before allowing users to connect properly to our networks.
What needs improvement?
It would be good if ClearPass made it a SaaS solution. The only difficulty is that it's a security solution, and if you put a security solution on a SaaS, there could be certain challenges. That may be why ClearPass hasn't done it.
For how long have I used the solution?
We have been using this solution for about seven years. We initially used it on-premises but have been using it on a private cloud for the last four years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution, and we have almost 2000 high-end users.
Which solution did I use previously and why did I switch?
We did not use any solution before Aruba ClearPass. This is the first NAC solution we deployed, and we are still using it.
How was the initial setup?
The initial setup was okay for us. A partner managed it, and we had no troubles. The deployment took about six months because we had a lot of user migration and needed to change device authentication.
What's my experience with pricing, setup cost, and licensing?
There are different licenses, like onboarding, OnGuard and access licenses. We purchase a yearly license that includes all features.
What other advice do I have?
I rate this solution a ten out of ten. I would recommend Aruba ClearPass because it has all the features. It is very flexible, and you can implement any complex solution. For example, if you want to allow only Android or any complex situation, you can with Aruba ClearPass. Therefore, I can say that this is the best solution on the market.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Partner & Technical Consultant at IT Expert
Simple configuration, helpful support, and beneficial one window troubleshooting
Pros and Cons
- "The most valuable features of Aruba ClearPass are the GUI and its ease-to-do configuration. Additionally, we can troubleshoot many things in one window."
- "Aruba ClearPass could improve when it comes to troubleshooting, it can be difficult. Some advanced problems are difficult."
What is our primary use case?
We have Aruba ClearPass installed on a VM.
We are using Aruba ClearPass for our data needs, and authentication for local networks. We are adding some additional features to control clients using agents. We installed an agent for clients and it controls many things such as if the firewall is enabled or the antivirus is up-to-date.
What is most valuable?
The most valuable features of Aruba ClearPass are the GUI and its ease-to-do configuration. Additionally, we can troubleshoot many things in one window.
What needs improvement?
Aruba ClearPass could improve when it comes to troubleshooting, it can be difficult. Some advanced problems are difficult.
The documentation could improve.
For how long have I used the solution?
I have been using Aruba ClearPass for approximately five years.
What do I think about the stability of the solution?
The stability of Aruba ClearPass is good.
What do I think about the scalability of the solution?
Aruba ClearPass is scalable. You can scale it in the same network, or you can scale the Aruba ClearPass server to another disaster recovery site.
We have over 10 customers using this solution. We have some large customers that have 300 companies and it's all linked. They have hundreds of users.
How are customer service and support?
Aruba ClearPass has good support. The engineers are good, they solved every problem that we have.
How was the initial setup?
The initial setup of Aruba ClearPass is simple. It is done through the CLI asking questions that need answers to be input. It takes approximately 20 minutes to complete.
What's my experience with pricing, setup cost, and licensing?
Aruba ClearPass has permanent licenses. You purchase it one time and this license is yours. You don't need to refresh it for five years, et cetera. They have a couple of licenses for enabled features with not only one license.
What other advice do I have?
I would recommend this solution to others.
I rate Aruba ClearPass an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of Project Management at Saudi Biga
It's suitable for deploying at large hospitality projects.
Pros and Cons
- "Aruba is a highly scalable product. It just works. We have no issues with scalability."
- "The technical support has some room for improvement. It takes them a long time to respond sometimes. I rate Aruba support six out of 10."
What is our primary use case?
We use ClearPass for access points. We are primarily working on hospitality projects, including some major hotels in Saudi Arabia. They only allow Aruba and Cisco, so we need this product.
For how long have I used the solution?
I joined this company a few days ago, but they've been dealing with Aruba for a long time. They use it for specific projects with a local partner in Saudi Arabia that requires Aruba.
What do I think about the stability of the solution?
We haven't had any issues with stability so far .
What do I think about the scalability of the solution?
Aruba is a highly scalable product. It just works. We have no issues with scalability.
How are customer service and support?
The technical support has some room for improvement. It takes them a long time to respond sometimes. I rate Aruba support six out of 10.
What's my experience with pricing, setup cost, and licensing?
Aruba is a little more expensive than other products in the market here.
What other advice do I have?
I rate Aruba eight out of 10. I would recommend it. Our company prefers Aruba because it has an attractive design that can decorate a hospitality area.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Business Development Manager at gwc networks
Good support, highly scalable, and helpful for tracking the complete user activity in the network
Pros and Cons
- "We are mainly using Aruba ClearPass for our clients for securing access to their on-premise assets. As per customer expectations, we are trying our best to track the complete user activity in the network. This is the main and the core feature we require."
- "In the next version, I would like to see some enhancement or extension on the tracking side. For example, when any user enters the network, it should be more visible in the graphical form."
What is our primary use case?
We are a system integrator, and we are a prized reseller and a partner of Aruba and Fortinet. Usually, our clients send a request for network access control type of issues. So, we are fulfilling these types of requirements with the help of Aruba ClearPass and Fortinet FortiNAC.
What is most valuable?
We are mainly using Aruba ClearPass for our clients for securing access to their on-premise assets. As per customer expectations, we are trying our best to track the complete user activity in the network. This is the main and the core feature we require.
What needs improvement?
The user interface of Aruba ClearPass should be user-friendly like Fortinet FortiNAC.
In the next version, I would like to see some enhancement or extension on the tracking side. For example, when any user enters the network, it should be more visible in the graphical form.
For how long have I used the solution?
I have been using this solution for almost two years.
What do I think about the stability of the solution?
It is a very stable solution.
What do I think about the scalability of the solution?
It is a completely scalable solution.
How are customer service and support?
Aruba's technical support is much better than other vendors.
How was the initial setup?
It is not easy, but it is also not complex. Anyone with some amount of implementation expertise can easily implement it.
The number of people required depends on the requirement. If the requirement is not big and the customer is an SMB, then one or two implementation engineers are enough for implementation. If the customer is an enterprise customer with a big network, you might need more than two or three implementation engineers.
The deployment duration depends on a client's assets. For a client with 400 or 500 assets, two to three weeks would be required. If the network is very big, it can take one month.
What other advice do I have?
To all those who plan on using Aruba ClearPass, I would advise having clear expectations in terms of solution capability and functionality. They should include all the features that are available by default in Aruba ClearPass. These are very interesting features.
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Business Develop Manager at Cosmos Business Systems
It isn't hard to learn the tool, and it has a lot of features
Pros and Cons
- "ClearPass is effortless to use and configure. It's not hard to learn the tool, and it has lots of features."
- "ClearPass' interface could be more user-friendly."
What is our primary use case?
ClearPass provides authentication solutions for endpoints.
What is most valuable?
ClearPass is effortless to use and configure. It's not hard to learn the tool, and it has lots of features.
What needs improvement?
ClearPass' interface could be more user-friendly.
For how long have I used the solution?
I've used ClearPass for more than four years.
What do I think about the stability of the solution?
ClearPass is stable. In my opinion, it's the best solution of its kind.
What do I think about the scalability of the solution?
ClearPass is highly scalable.
How are customer service and support?
ClearPass support is fine because we have a good relationship with the vendor, so we can call them whenever we have questions.
How was the initial setup?
Deploying ClearPass is very straightforward. We are an Aruba integrator, and we've installed ClearPass for more than 10 clients. You can deploy it with two or three engineers, and the time needed for deployment depends on the client. Installing ClearPass for a larger client will take about one week, but a smaller client takes only about three days.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly subscription.
What other advice do I have?
I rate Aruba ClearPass eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

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Updated: July 2025
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