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reviewer2319423 - PeerSpot reviewer
Network engineer / owner at a photography company with 11-50 employees
Real User
Top 5
Offers ability to authenticate using not just certificates but also MAC addresses
Pros and Cons
  • "I would rate the stability a nine out of ten."
  • "There is room for improvement in terms of scalability."

What is our primary use case?

We mainly use it for 802.1X authentication.

What is most valuable?

Our customers like its ability to authenticate using not just certificates but also MAC addresses is very helpful in mitigating unauthenticated access on networks and switches.

What needs improvement?

There is room for improvement in terms of scalability. 

For how long have I used the solution?

I have experience with Aruba ClearPass for five to six years.

Buyer's Guide
Aruba ClearPass
June 2025
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What do I think about the stability of the solution?

I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. Our customers are mostly medium-sized businesses.

Which solution did I use previously and why did I switch?

I have some years of experience with FortiGate, Fortinet Firewalls, and Fortinet switches. Mostly with FortiSwitch models 6450, 548, and 124F.

What about the implementation team?

I didn't set it up myself. I'm involved in operating the system.

What other advice do I have?

Overall, I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
NAREK MOVSESYAN - PeerSpot reviewer
Network Team Lead at Digitain
Real User
Top 5
A stable tool that offers its users downloadable user roles for authentication, along with NAS and backup
Pros and Cons
  • "It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
  • "The initial setup phase of the solution was really very difficult, owing to which the setup phase can be considered as an area that can be improved."

What is our primary use case?

My company uses Aruba ClearPass mainly for the initial goal we set during the initial setup of the solution, which includes Network Access Server (NAS) and backup. We use the application in our company with almost all the features it provides.

What is most valuable?

I have found all of the features of the solution to be valuable. One of the most important features of the solution is that you can have downloadable user roles for authentication in the solution, which I think is pretty good.

What needs improvement?

The initial setup phase of the solution was really very difficult, owing to which the setup phase can be considered as an area that can be improved.

For how long have I used the solution?

I have been using Aruba ClearPass for three years. I am a customer of the solution.

What do I think about the stability of the solution?

It is a very stable solution. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

My organization has about 3,000 users of the solution.

How are customer service and support?

I contacted the solution's technical support team since I had some questions related to the product and not due to any particular issues related to the solution.

Which solution did I use previously and why did I switch?

My company has a huge infrastructure, because of which we have to deal with a multi-vendor environment that includes Arista, Cisco, Juniper, and Fortinet.

How was the initial setup?

The initial setup of Aruba ClearPass was really very difficult.

The solution is deployed on-premises.

Aruba ClearPass' deployment process that involves the configuration from scratch can take up to a couple of weeks, especially if you are not familiar with the product.

What's my experience with pricing, setup cost, and licensing?

Though I don't remember the pricing model of the solution, I can say that the package or licensing model offered for the solution is a permanent one.

What other advice do I have?

I recommend those planning to use the solution to use it, but they need to consider that it comes across as a really complex solution. It is important to have some past experience with the solution.

I rate the overall product a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba ClearPass
June 2025
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
reviewer1401510 - PeerSpot reviewer
Team leader technical support at a manufacturing company with 201-500 employees
Real User
Provides integration options with a multitude of other vendors and Aruba applications
Pros and Cons
  • "I like the integration options with a multitude of other vendors and Aruba applications."
  • "The user interface could be more polished and modern. It would be useful to have more options for automation."

What is our primary use case?

I use this solution for securing company-wide logs.

I'm using the latest version. It's deployed on the public cloud. Microsoft Azure is the cloud provider.

Everyone in our organization uses this solution. It's about 300 people. There are four people who specifically operate the solution, do daily checks, check for errors, and help users who are having trouble with their login sessions.

What is most valuable?

I like that it's usable in both an on-premise and hybrid and cloud native environment. I like the integration options with a multitude of other vendors and Aruba applications.

What needs improvement?

The user interface could be more polished and modern. It would be useful to have more options for automation.

I would like to have more collaboration between different security platforms. For instance, the Fortinet portfolio, which we also use extensively.

For how long have I used the solution?

I have used this solution for about one year.

What do I think about the stability of the solution?

It's very stable. We did have some issues with under provisioning the underlying resources, so that needs to be taken into account. If you do, then it is very stable.

What do I think about the scalability of the solution?

The scalability is very high. You just need to add extra nodes. I would rate the scalability as eight out of ten.

How are customer service and support?

Technical support is only approached by our third party network service provider.

How was the initial setup?

Deployment took one day.

What about the implementation team?

Implementation was done through a third party. We outsourced the deployment to our network vendor.

Maintenance is also outsourced. For the application itself, maintenance takes about four hours a month. For the actual usage of the applications on a day-to-day basis, we do that ourselves.

What's my experience with pricing, setup cost, and licensing?

Compared to the functionality, the pricing is very favorable. It's affordable and provides good value for the money.

I would rate the pricing as three out of ten.

Which other solutions did I evaluate?

We evaluated other on-premises solutions, but they aren't very comparable to Aruba.

What other advice do I have?

I would rate this solution as nine out of ten.

I would recommend Aruba ClearPass to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Varun Bhati - PeerSpot reviewer
Network and Security Specialist at New Balance
Real User
Policy and access management solution that has a user friendly interface and is easy to set up
Pros and Cons
  • "Document authentications allows us to decide which users can connect to an office VLAN and this has been the most valuable feature."
  • "This solution could be improved by making it possible to use it across different territories. Currently, if a user moves from the US to the UK, their usage and access will be restricted."

What is our primary use case?

If for example, a user in my office received a particular VLAN for the USA and relocated to the UK, they will not get the same access. This is the challenge that we are trying to achieve through the CPPM. 

What is most valuable?

Document authentications allows us to decide which users can connect to an office VLAN and this has been the most valuable feature. It is dependent upon the policies that we have created on CPPM. If a domain laptop needs a Windows update, the device is updated. 

What needs improvement?

This solution could be improved by making it possible to use it across different territories. Currently, if a user moves from the US to the UK, their usage and access will be restricted. 

For how long have I used the solution?

I have been using this solution for one year. 

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

The suitability of this solution is dependent upon the requirements of the business. You need to consider if you want authentications for every network devices like switch, routers, firewalls and wireless. This can depend on the type of projects you are running. 

We needed the enterprise authentication because we needed the wifi dot certification. Using this, we can access network devices and policies. 

I would rate this solution a seven out of ten because the Aruba dashboard is quite simple compared to other solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Qasim Hassan - PeerSpot reviewer
Head of Project Management at Saudi Biga
Real User
It's suitable for deploying at large hospitality projects.
Pros and Cons
  • "Aruba is a highly scalable product. It just works. We have no issues with scalability."
  • "The technical support has some room for improvement. It takes them a long time to respond sometimes. I rate Aruba support six out of 10."

What is our primary use case?

We use ClearPass for access points. We are primarily working on hospitality projects, including some major hotels in Saudi Arabia. They only allow Aruba and Cisco, so we need this product.

For how long have I used the solution?

I joined this company a few days ago, but they've been dealing with Aruba for a long time. They use it for specific projects with a local partner in Saudi Arabia that requires Aruba.

What do I think about the stability of the solution?

We haven't had any issues with stability so far .

What do I think about the scalability of the solution?

Aruba is a highly scalable product. It just works. We have no issues with scalability.

How are customer service and support?

The technical support has some room for improvement. It takes them a long time to respond sometimes. I rate Aruba support six out of 10. 

What's my experience with pricing, setup cost, and licensing?

Aruba is a little more expensive than other products in the market here.

What other advice do I have?

I rate Aruba eight out of 10. I would recommend it. Our company prefers Aruba because it has an attractive design that can decorate a hospitality area. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Ahmed Hawary - PeerSpot reviewer
Network Product Manager/ Senior Presales engineer at Nahil Computers
Real User
It's powerful, and it provides a lot of features we're missing.
Pros and Cons
  • "ClearPass prevents hackers from accessing the network. No one can get inside without authentication. It provides a lot of features we are missing. It's incredibly powerful and stable."
  • "Like most security products, ClearPass is difficult to deploy. You need to use the CLI to implement security products from any vendor, so configuring the authentication is complicated."

What is our primary use case?

We recently implemented ClearPass for a ministerial-level government agency with 2,500 users.

How has it helped my organization?

ClearPass prevents hackers from accessing the network. No one can get inside without authentication. It provides a lot of features we are missing. It's incredibly powerful and stable.

For how long have I used the solution?

I have been using Aruba ClearPass for seven years.

How was the initial setup?

Like most security products, ClearPass is difficult to deploy. You need to use the CLI to implement security products from any vendor, so configuring the authentication is complicated. Some have a GUI, but the CLI is more powerful. However, after you get the authentication protocols set up, you can forget about this device. It's stable.

What other advice do I have?

I rate Aruba ClearPass 10 out of 10. I recommend ClearPass. You'll get a lot of benefits.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rana Shahid - PeerSpot reviewer
Business Development Manager at gwc networks
Real User
Good support, highly scalable, and helpful for tracking the complete user activity in the network
Pros and Cons
  • "We are mainly using Aruba ClearPass for our clients for securing access to their on-premise assets. As per customer expectations, we are trying our best to track the complete user activity in the network. This is the main and the core feature we require."
  • "In the next version, I would like to see some enhancement or extension on the tracking side. For example, when any user enters the network, it should be more visible in the graphical form."

What is our primary use case?

We are a system integrator, and we are a prized reseller and a partner of Aruba and Fortinet. Usually, our clients send a request for network access control type of issues. So, we are fulfilling these types of requirements with the help of Aruba ClearPass and Fortinet FortiNAC.

What is most valuable?

We are mainly using Aruba ClearPass for our clients for securing access to their on-premise assets. As per customer expectations, we are trying our best to track the complete user activity in the network. This is the main and the core feature we require.

What needs improvement?

The user interface of Aruba ClearPass should be user-friendly like Fortinet FortiNAC.

In the next version, I would like to see some enhancement or extension on the tracking side. For example, when any user enters the network, it should be more visible in the graphical form.

For how long have I used the solution?

I have been using this solution for almost two years.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It is a completely scalable solution.

How are customer service and support?

Aruba's technical support is much better than other vendors.

How was the initial setup?

It is not easy, but it is also not complex. Anyone with some amount of implementation expertise can easily implement it.

The number of people required depends on the requirement. If the requirement is not big and the customer is an SMB, then one or two implementation engineers are enough for implementation. If the customer is an enterprise customer with a big network, you might need more than two or three implementation engineers.

The deployment duration depends on a client's assets. For a client with 400 or 500 assets, two to three weeks would be required. If the network is very big, it can take one month.

What other advice do I have?

To all those who plan on using Aruba ClearPass, I would advise having clear expectations in terms of solution capability and functionality. They should include all the features that are available by default in Aruba ClearPass. These are very interesting features.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Business Develop Manager at Cosmos Business Systems
Real User
It isn't hard to learn the tool, and it has a lot of features
Pros and Cons
  • "ClearPass is effortless to use and configure. It's not hard to learn the tool, and it has lots of features."
  • "ClearPass' interface could be more user-friendly."

What is our primary use case?

ClearPass provides authentication solutions for endpoints. 

What is most valuable?

ClearPass is effortless to use and configure. It's not hard to learn the tool, and it has lots of features.

What needs improvement?

ClearPass' interface could be more user-friendly. 

For how long have I used the solution?

I've used ClearPass for more than four years.

What do I think about the stability of the solution?

ClearPass is stable. In my opinion, it's the best solution of its kind.

What do I think about the scalability of the solution?

ClearPass is highly scalable.

How are customer service and support?

ClearPass support is fine because we have a good relationship with the vendor, so we can call them whenever we have questions. 

How was the initial setup?

Deploying ClearPass is very straightforward. We are an Aruba integrator, and we've installed ClearPass for more than 10 clients. You can deploy it with two or three engineers, and the time needed for deployment depends on the client. Installing ClearPass for a larger client will take about one week, but a smaller client takes only about three days. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly subscription.

What other advice do I have?

I rate Aruba ClearPass eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.