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it_user363603 - PeerSpot reviewer
Professional Services Engineer and Trainer at a tech services company with 51-200 employees
Consultant
The OnGuard feature checks the compliance of corporate laptops and restricts network access for users who are not compliant with security policies.

What is most valuable?

Our company provides professional services and we implement the features based on the customer requirement. All the features in ClearPass are good and work the way they need to.

How has it helped my organization?

Based on our implementations for many customers, it seems that they're most interested in the OnGuard feature that checks the compliance of corporate laptops and which restricts network access for users who are not compliant with security policies.

The reporting feature in ClearPass has found devices that are non-compliant had has addressed issues during the initial implementation phase.

Our customers also often request the guest feature, which they find very useful.

What needs improvement?

The OnGuard agent requires some enhancements.

For how long have I used the solution?

We've used it for the last three years.

Buyer's Guide
Aruba ClearPass
June 2025
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What was my experience with deployment of the solution?

It works best when you plan deployment according to device behavior while integrated in the network.

What do I think about the stability of the solution?

It's been generally stable.

What do I think about the scalability of the solution?

It scales well in our customer network environments.

How are customer service and support?

Our TAC is very responsive and very helpful. They are able to provide solutions for all the new requirements by creating customized SQL queries and configs.

Which solution did I use previously and why did I switch?

I worked initially with Cisco ISE, but I didn't really get to know it well. My company currently provides ClearPass solutions only.

How was the initial setup?

We plan deployments considering all the configuring that needs to be done on the other integrated devices. The setup always ends up smooth and straightforward.

What other advice do I have?

You should test all the requirements during the PoC itself so that the planning and deployment will be smooth.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a distributor of Aruba and we provide professional services.
PeerSpot user
it_user659427 - PeerSpot reviewer
it_user659427Senior Network Engineer at GENSLER
Consultant

i was under wrong impression that WPA2-Enterpsie will perform better than WPA2-PSK Authentication method. this paper says " plain PSK performs better than any
other public key based mechanisms" citeseerx.ist.psu.edu

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it_user347781 - PeerSpot reviewer
Assistant Manager - Solution Design at a tech services company with 1,001-5,000 employees
MSP
It has improved WiFi security and guest on-boarding to our networks, but it needs to be more vendor independent.

What is most valuable?

The most valuable feature is the guest on-boarding (BYOD provisioning, centralized access policies, posture assessment, etc.)

How has it helped my organization?

It has improved WiFi security and guest on-boarding to our networks.

What needs improvement?

It could be more vendor independent.

For how long have I used the solution?

I've used it for one year.

What do I think about the stability of the solution?

I have had issues in regards to the stability.

How are customer service and technical support?

The technical support is satisfactory. However, there is a room for improvement.

Which solution did I use previously and why did I switch?

I did not use any other similar product.

How was the initial setup?

The initial setup was quite complex because of the lack of detailed documentation.

What about the implementation team?

I implemented it in-house. My advice is to first set up the pilot for a small environment and then go all out.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user375078 - PeerSpot reviewer
it_user375078Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
Real User

I have found technical support to be excellent, but do not be afraid to escalate if you feel you are as proficient or more so than the intial tech.

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Buyer's Guide
Aruba ClearPass
June 2025
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
it_user184704 - PeerSpot reviewer
Channel System Engineer-MEA at a tech services company with 501-1,000 employees
Consultant
I implemented it to make all authentication centralized and all vLAN assignments automated along with health checks.

What is most valuable?

Aruba Clearpass has a great set of networking securing features and, with its four modules policy manager, guests, onboard, and insight, it will give you the best NAC solution along with AAA, RADIUS, TACACS+ and BYOD features, which will help you to have a robust security on your network.

How has it helped my organization?

Actually with many projects, I implemented it to make all authentication centralized and all vLAN assignments automated along with health checks to make network security much easier.

For how long have I used the solution?

We've been using it for over three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's excellent.

Which solution did I use previously and why did I switch?

Compared with all NAC vendors, it is the best.

How was the initial setup?

It is complex in a good way that gives you full flexibility to do a lot of scenarios.

What was our ROI?

It has the best ROI as it will secure all critical data.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aditya Buditama - PeerSpot reviewer
System Engineer - Network at PT.Helios Informatika Nusantara
Real User
Top 5
Stable product with an efficient dynamic segmentation feature
Pros and Cons
  • "Aruba ClearPass's most valuable feature is dynamic segmentation."
  • "The platform's API integration could be better. Additionally, its pricing could be affordable."

What is our primary use case?

We use the platform to improve network security.

What is most valuable?

Aruba ClearPass's most valuable feature is dynamic segmentation. It assigns the right wired or wireless connections to the right user. We don't have to run the process manually.

What needs improvement?

The platform's API integration could be better. Additionally, its pricing could be affordable.

For how long have I used the solution?

We have been using Aruba ClearPass for three years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is scalable for a small company.

How are customer service and support?

The technical support team could work on a better process while escalating the issues from one engineer to another. Sometimes, we have to explain the issues from the beginning all over again.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and takes two months to complete.

What's my experience with pricing, setup cost, and licensing?

The product is quite expensive. I rate its pricing a seven out of ten.

What other advice do I have?

I rate Aruba ClearPass an eight out of ten. It has useful technology and good performance. It needs improvement in terms of pricing and support.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Consultant at Lantec
Real User
Top 5Leaderboard
Scalable, stable, and has an 802.1X certificate-based authentication feature
Pros and Cons
  • "What I like best about Aruba ClearPass is its 802.1X certificate-based authentication feature."
  • "Aruba ClearPass has a complex pricing scheme, so that's an area for improvement. The process for setting up Aruba ClearPass also needs improvement. It could be easier."

What is our primary use case?

We use Aruba ClearPass for our network access system, particularly for authentication.

What is most valuable?

What I like best about Aruba ClearPass is its 802.1X certificate-based authentication feature.

What needs improvement?

Aruba ClearPass has a complex pricing scheme, so that's an area for improvement.

The process for setting up Aruba ClearPass also needs improvement. It could be easier.

For how long have I used the solution?

We've been using Aruba ClearPass for three years.

What do I think about the stability of the solution?

The stability of Aruba ClearPass is a ten out of ten.

What do I think about the scalability of the solution?

The scalability of Aruba ClearPass is fine. Scalability-wise, it's a ten out of ten.

How are customer service and support?

I have yet to contact the Aruba ClearPass technical support team.

How was the initial setup?

The initial setup for Aruba ClearPass is not that simple, yet it's not that complex. Setup-wise, it's a five out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing model for Aruba ClearPass is complex.

Customers only pay for the license fees, with no additional costs.

What other advice do I have?

My company has fifty clients using Aruba ClearPass.

Two network engineers handle the deployment and maintenance of Aruba ClearPass.

I'd recommend Aruba ClearPass and other Aruba solutions to others.

My rating for the solution is ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
System Engineer at Neogenesis technical solutions
MSP
Easy-to-configure and has a user-friendly webpage
Pros and Cons
  • "The customized modules for guests, the self-registration and login, one license for all, no license for guest users, and the self-integration of sandbox integration are the most valuable features."
  • "There is room for improvement in the support."

What is our primary use case?

The solution is used for integration with the third party. If you are not selective of the switches in Juniper or Huawei, then the third-party scan integration of ClearPass is distinct.

What is most valuable?

The customized modules for guests, the self-registration and login, one license for all, no license for guest users, and the self-integration of sandbox integration are the most valuable features. 

What needs improvement?

There is room for improvement in the support. 

For how long have I used the solution?

I have been using the solution since 2015. I work with the latest version.  

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The support is okay. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used any other solution before. I have general information about FortiNAC from Fortinet.

How was the initial setup?

The initial setup is straightforward. It takes around fifteen minutes to be deployed. Just one engineer can deploy the solution.

What's my experience with pricing, setup cost, and licensing?

In Spain, Cisco is more expensive than ClearPass but in Jordan, there are big deals on Cisco, and even at times, it is free of charge. ClearPass is an affordable solution.

What other advice do I have?

I recommend ClearPass for its integration, stability, and scalability. It is easy to configure and has a user-friendly webpage.

I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2406405 - PeerSpot reviewer
Network Engineer at a tech services company with 11-50 employees
Real User
Top 20
Enhances network access control with user-friendly efficiency
Pros and Cons
  • "The most valuable feature of Aruba ClearPass is its ease of use."
  • "In my opinion, the price of Aruba ClearPass could be better."

What is our primary use case?

Our primary use case for Aruba ClearPass is network access control at various levels, from the base to the highest level. Most of our customers deploy it on-premises.

How has it helped my organization?

Because of the stability of Aruba ClearPass, most of our customers are okay with the price. It is very stable and provides a good balance between cost and functionality, leading to cost savings and efficiency gains.

What is most valuable?

The most valuable feature of Aruba ClearPass is its ease of use.

What needs improvement?

In my opinion, the price of Aruba ClearPass could be better. Additionally, since other vendors sometimes offer more competitive pricing, it may influence customers' decisions.

For how long have I used the solution?

I have been working with Aruba ClearPass for about ten years.

What do I think about the stability of the solution?

I rate the stability of Aruba ClearPass as nine out of ten. It is very stable.

What do I think about the scalability of the solution?

I would rate the scalability of Aruba ClearPass as nine out of ten.

How are customer service and support?

I rate the technical support from Aruba as nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Aruba ClearPass is very easy.

What was our ROI?

Because of the stability, the main concern for customers is the price, but the solution works really fine. This implies a return on investment based on performance.

What's my experience with pricing, setup cost, and licensing?

I think that the pricing is relatively high, and I rate it a seven on a scale where one is cheap and ten is expensive.

What other advice do I have?

Based on my experience, I recommend Aruba ClearPass to others because it is user-friendly and effective.

I would rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Aruba ClearPass Report and get advice and tips from experienced pros sharing their opinions.