Aruba ClearPass Reviews

Our clients use Aruba ClearPass since it is a NAC solution.

The most valuable feature, I would say, is the cost-effectiveness of the solution when compared to others.

Regarding the improvement needed in the solution, I remember our technical team stating that the installation front of the solution was a bit difficult when compared to other solutions. So, some of the other solutions, when compared to Aruba ClearPass, are more user-friendly to install.

I have been working with Aruba ClearPass for almost five to six years. My company is a reseller of the solution. I am unsure about the version of the solution I am using since we also deal in other products.

It is a stable solution. I rate the solution's stability a nine out of ten.

It is a scalable solution. I rate the solution's scalability somewhere around seven to eight out of ten. Mostly, our organization deals with medium and enterprise-sized customers.

I rate the solution's technical support team a seven out of ten. There are no issues with the support we are receiving. I will probably have to check with the engineers who have dealt with the technical support team. Since I have never heard a complaint against the support team, I would reconsider my decision over the rating provided by me previously and rate the technical support an eight.

Positive

I rate the solution's initial setup a six on a scale where one is difficult and ten is easy. There are some difficulties when installing the solution. For our company, installation is not difficult since we are system integrators who are well-versed in Aruba ClearPass. However, one of our customers told us that it is difficult to manage the installation part of the solution.

The solutions deployment was quick because our company is well-versed in deployment. So, it took around twenty to thirty days. Usually, four L3 engineers from our company are involved in the deployment process. For the maintenance and deployment of the solution, we have a lot of people in our organization. So, our company has around 28 engineers, and we serve around 120 customers in UAE. Specifically speaking, two network engineers are handling the maintenance part of the solution.

On a scale of one to ten, where one is cheap, and ten is too expensive, I rate the solution's pricing a six out of ten. So, the price could be lower. The solution has a yearly based licensing cost attached to it.

I want to tell those planning to use the solution that it is a good solution where one needs to have a certain level of expertise to carry out the deployment phase. Overall, I rate the solution an eight out of ten.

The primary use case of ClearPass is for network access control, wireless access and policy enforcement. We use it for authentication, verification and authorization, and then patch it to our users. We are system integrators. 

The advantage of Aruba is that it is open to any operating system or mobile app. The compatibility of Aruba ClearPass is a key valuable feature and makes it a stronger product than Cisco ISE in this area.

The cost of Aruba is very, very high. It's the biggest challenge we have with this product. It would be helpful if Aruba would integrate the SDN controller into the solution. Cisco is moving towards that in order to create one platform. 

We've been using this solution for 10 years. 

Scalability depends on the design policy. One device has a scalability provision of 20,000 but you might only use 5,000 licenses initially so it really depends on your needs.

The technical support is excellent. 

The initial setup is easy and there is no need to install anything whether you buy the virtual platform or the appliance. It's all very open and clear and a matter of configuring for policy enforcement. 

There are licensing options but this is a very expensive product. 

Forescout and ClearPass are both trying to build their system as an open platform for everyone which is why their reachability is very high. If you're using ClearPass or Forescout, you can use any open switches on the market. Cisco has a limited category that it has developed for its own products and infrastructure. If you use different switches and different Wi-Fi, it doesn't provide the pure solution inside. 

I rate this solution 10 out of 10. 

I have a few customers that are using Aruba ClearPass.

The most valuable feature of Aruba ClearPass is the ease of deployment and integration with other equipment in the network.

Aruba ClearPass could improve the complexity of the initial usage. It takes some time to be good at it. It's not simple to build and connect the rules to the network you want to deploy them on.

In a feature release of Aruba ClearPass, they should add a more graphical way to deploy the rules.

I have been using Aruba ClearPass for approximately two years.

Aruba ClearPass is stable.

I rate the stability of Aruba ClearPass a nine out of ten.

The scalability of Aruba ClearPass could improve. It is easy to make room but some aspects are difficult.

We have approximately 2,000 to 3,000 users that use Aruba ClearPass.

The response time and the knowledge of the support could improve from Aruba ClearPass.

I rate the support from Aruba ClearPass a three out of five.

Neutral

The initial setup of Aruba ClearPass is straightforward. When you need to activate the rules it becomes difficult.

We have one person that is needed to use to support Aruba ClearPass.

The price of Aruba ClearPass is expensive. However, Cisco ISE was as expensive when we were comparing.

We compared Cisco ISE before choosing Aruba ClearPass. Aruba ClearPass is better to use, especially if you have a mixed environment from different deployers or different hardware, it scales better.

I rate Aruba ClearPass a seven out of ten.

Our clients use Aruba ClearPass for identity authentication on their local area network and their Wi-Fi. For one of our clients, we're using the OnGuard function for health checks, and we're also using the Guest Captive portal.

The most valuable thing about Aruba ClearPass is ease of use for security policies, as it has a much better granular configuration on policies for security. It also allows us to do certain functions which we would not be able to do without Aruba ClearPass, particularly with mobile devices and security. The platform has helped us in a lot of ways where there are aspects that we are limited to, and can't be done in our environment without the server.

The only area that really needs improvement in Aruba ClearPass is the onboarding for doing TLS authentication. The biggest problem we've seen in our environment is Huawei not being able to get onto Google Play. No Huawei device can be onboarded via Aruba ClearPass easily.

An additional feature we'd like to see in the next release of Aruba ClearPass is for its OnGuard function, its health check function. We'd like it to have the functionality for installing or copying files that are required for remediation on health checks. For example: if you're using Aruba ClearPass and you do a health check, if the client is missing a file or a particular product such as an antivirus product, we would like the opportunity to have the files copied or installed in the platform, because currently there are some limitations when you want to do remediation.

If the client is missing a file and you want them to install a specific application, we have to provide an HTTP download so they can download the file for the remediation to work. What I would like to see is a bigger storage area in Aruba ClearPass so we can upload those files in the platform, rather than having those files in an external server for downloading, because we've had huge problems with doing remediation to locations that require an HTTP download.

What we'd like is having the ability to put the applications on Aruba ClearPass directly, to make the remediation steps for clients when they're missing software, to get those directly from the platform, because currently, you can't put a big file onto Aruba ClearPass as there are size limitations.

I've been using Aruba ClearPass continuously within the last 12 months.

Aruba ClearPass has always been very reliable. I've always been well-impressed with it as it's a very stable product. The only problems I've experienced with it was because of people doing something else and causing Aruba ClearPass to malfunction. For example: people deleted authentication sources out of the platform without letting us know that they've deleted those authentication sources, creating problems on Aruba ClearPass because they changed the configuration.

I've been working directly with Aruba ClearPass and I've not had any problems with it, it usually works properly. If no one changes anything, it works.

Technical support from Aruba has always been fantastic, especially the support for Aruba ClearPass. I usually get responses from their technical team very quickly, especially for any T1 call. I've never experienced a problem with the technical support for Aruba ClearPass. They've always been exceptional.

Setting up Aruba ClearPass is complex. It's a complex installation.

I work with Aruba ClearPass and Aruba Wi-Fi, and we do have clients who use Aruba ClearPass with their Cisco equipment. I'm an ACPP professional on Aruba ClearPass, so I work with a few clients who use the platform.

I've been working with version 6.9.9 of the platform.

I'm scoring Aruba ClearPass a ten out of ten. If I can score it higher than ten, twelve for example, I would, because it's that good. It's an unbelievable system and it unlocks a lot of limitations on Wi-Fi and LAN, in terms of security.

Aruba ClearPass is used for enforcing certain security policies all around the organization, it covers certain security policies, which is in turn, is deducted from the business requirements. You start with a security policy, then you need technology to enforce it, this is where Aruba ClearPass is used.

A lot of the issues in Forescout are mitigated in Aruba ClearPass, it supports all the expected protocols.

Aruba ClearPass has fewer deployment scenarios and flexibility than Forescout.

I have been using Aruba ClearPass for five years.

Aruba ClearPass is reliable.

I have found Aruba ClearPass to be scalable.

I have approximately two clients with 400 users each, giving a total of 800 users using the solution.

Aruba ClearPass has a very good technical support team. Whenever we need the vendor to be involved, we find a good deal of technical support.

I have used Forescout and I would rate Aruba ClearPass second best.

The initial installation is simple. The deployment could be better since it has fewer capabilities than other solutions, it could be more flexible.

We have a dedicated engineer for Aruba ClearPass when it comes to deploying and support of the solution. One engineer is enough for my client's environment.

The licensing model is very straightforward. There are two types of licensing for Aruba ClearPass, a perpetual license, and a subscription. Both of them are straightforward. We don't need to read an ordering guide, it's very clear.

I would recommend this solution to others if they have a certain use case. If there is a lot of Cisco environments that need to be implied under the security policy, then ClearPass is the right solution for them. It supports a wide range of Cisco technologies and Cisco protocols.

I rate Aruba ClearPass an eight out of ten.

We mainly use it for 802.1X authentication.

Our customers like its ability to authenticate using not just certificates but also MAC addresses is very helpful in mitigating unauthenticated access on networks and switches.

There is room for improvement in terms of scalability. 

I have experience with Aruba ClearPass for five to six years.

I would rate the stability a nine out of ten.

I would rate the scalability an eight out of ten. Our customers are mostly medium-sized businesses.

I have some years of experience with FortiGate, Fortinet Firewalls, and Fortinet switches. Mostly with FortiSwitch models 6450, 548, and 124F.

I didn't set it up myself. I'm involved in operating the system.

Overall, I would rate the solution an eight out of ten.

My company uses Aruba ClearPass mainly for the initial goal we set during the initial setup of the solution, which includes Network Access Server (NAS) and backup. We use the application in our company with almost all the features it provides.

I have found all of the features of the solution to be valuable. One of the most important features of the solution is that you can have downloadable user roles for authentication in the solution, which I think is pretty good.

The initial setup phase of the solution was really very difficult, owing to which the setup phase can be considered as an area that can be improved.

I have been using Aruba ClearPass for three years. I am a customer of the solution.

It is a very stable solution. Stability-wise, I rate the solution a ten out of ten.

My organization has about 3,000 users of the solution.

I contacted the solution's technical support team since I had some questions related to the product and not due to any particular issues related to the solution.

My company has a huge infrastructure, because of which we have to deal with a multi-vendor environment that includes Arista, Cisco, Juniper, and Fortinet.

The initial setup of Aruba ClearPass was really very difficult.

The solution is deployed on-premises.

Aruba ClearPass' deployment process that involves the configuration from scratch can take up to a couple of weeks, especially if you are not familiar with the product.

Though I don't remember the pricing model of the solution, I can say that the package or licensing model offered for the solution is a permanent one.

I recommend those planning to use the solution to use it, but they need to consider that it comes across as a really complex solution. It is important to have some past experience with the solution.

I rate the overall product a ten out of ten.

I use this solution for securing company-wide logs.

I'm using the latest version. It's deployed on the public cloud. Microsoft Azure is the cloud provider.

Everyone in our organization uses this solution. It's about 300 people. There are four people who specifically operate the solution, do daily checks, check for errors, and help users who are having trouble with their login sessions.

I like that it's usable in both an on-premise and hybrid and cloud native environment. I like the integration options with a multitude of other vendors and Aruba applications.

The user interface could be more polished and modern. It would be useful to have more options for automation.

I would like to have more collaboration between different security platforms. For instance, the Fortinet portfolio, which we also use extensively.

I have used this solution for about one year.

It's very stable. We did have some issues with under provisioning the underlying resources, so that needs to be taken into account. If you do, then it is very stable.

The scalability is very high. You just need to add extra nodes. I would rate the scalability as eight out of ten.

Technical support is only approached by our third party network service provider.

Deployment took one day.

Implementation was done through a third party. We outsourced the deployment to our network vendor.

Maintenance is also outsourced. For the application itself, maintenance takes about four hours a month. For the actual usage of the applications on a day-to-day basis, we do that ourselves.

Compared to the functionality, the pricing is very favorable. It's affordable and provides good value for the money.

I would rate the pricing as three out of ten.

We evaluated other on-premises solutions, but they aren't very comparable to Aruba.

I would rate this solution as nine out of ten.

I would recommend Aruba ClearPass to others.