Aruba ClearPass Reviews

I mainly use ClearPass to issue and authenticate certificates.

ClearPass has simplified our security as an automatic email is now sent to concerned users when something goes down. For example, if your AP or controller is down, a log is immediately generated stating what's happened, and we can use that to work with local engineers or OEM to resolve it. This reduces the impact on business and has simplified around 70% of our work.

ClearPass' best features are authentication, support for multiple devices, and monitoring.

ClearPass' GUI could be more user-friendly.

I've been using Aruba ClearPass for almost three years.

ClearPass is stable - we haven't had any issues since deployment.

ClearPass' scalability is up to the mark.

The initial setup was a bit complex and took a couple of days.

I implemented ClearPass myself.

I would rate ClearPass nine out of ten.

I've used the solution in the retail industry. We use it in hospitality as well. It's very secure in terms of authentication. 

The authentification is great. We're able to separate guests from employees on wireless. 

It's stable.

Support is decent.

The solution can scale well. 

The setup of ClearPass can be a bit convoluted at times. It needs to be simplified a bit more. 

It is a very expensive product.

I've used the solution for six or seven years. 

The stability is great. There are no bugs or glitches. It's pretty robust. It doesn't crash or freeze. 

The solution is extremely scalable. It's capable of growing as the environment changes. 

Aruba support is okay. 

Neutral

The deployment is a challenge. Some of it is environmental and specific to the end-user. It can be hard to get all of the information together and pre-check the environment. Depending on the size and complexity o the environment, it can be a bit easier or harder. 

From an implementation perspective, about one to three people are needed depending on the size. One would need to be really experienced. You'd need a pre and post-sales engineer working hand in hand.

From a maintenance perspective, it's mostly set and forget. You might need to check it from a firmware perspective or if there are changes in the environment. 

There is an ROI from an end-user perspective, depending on the vertical. For example, for retail, when presenting guests with a splash page that tells them about sales and deals available to them, it could lead to increased sales.

The solution is not cheap. My understanding is that it is expensive and an investment. 

I am using the updated version of the solution. 

We're resellers. 

I'd rate the solution six out of ten. There are a lot of different manufacturers that do it a little bit differently and a little bit better. 

We use Aruba ClearPass for customers to ensure that whatever devices are entering the network have the correct posture. For example, they have the correct operating system and antivirus, and the firewalls turned on.

The most valuable features of Aruba ClearPass are its ease of use and the general network access controls.

A specific component is part of the solution called ClearPass Onboard, which can sometimes be complex and challenging to set up. If they could simplify the process and make it easier, that would be a benefit.

In an upcoming release, they need to include support for Android devices. Android devices are not fully supported at this time.

I have been using Aruba ClearPass for approximately five years.

The stability of Aruba ClearPass is good.

Aruba ClearPass is scalable. It's very good to scale because you can add additional units and integrate them.

I have used the support many times and they can help remotely which is helpful.

I rate the support from Aruba ClearPass an eight out of ten.

Positive

Aruba ClearPass is very easy to set up.

The time it takes to deploy the solution entirely depends on the customer's needs. Installing the software is very quick which can take about an hour. However, customizing and configuring it with all the different options can take from one day to a week or two depending on what the customer wants.

I do the implementation and configuration of the solution for customers.

You can get Aruba ClearPass either where you purchase it outright or you can be subscription-based. The cost will vary according to what is selected, but it's licensed per device. For example, for a hundred users or a hundred device license, it would cost approximately $2,000.

I have evaluated Fortinet and is good. It is simple and easy to use.

The maintenance could be more user-friendly. If you don't attend a course or if you don't have any technical knowledge of it. If a customer is going to maintain it themselves, they should attend some training.

My advice to others is to make sure they have the skill. Once they have the skills and have done the training, it's fairly simple to use the solution. If they try and do it on their own and try to figure things out, they are going to hate the solution because it's not built for them to figure things out on their own.

The second piece of advice is to make sure they understand what devices are supported and to what level because with smartphones, not all smartphones are supported and you can end up buying the solution to find that certain versions or certain models of smartphones are not supported.

I rate Aruba ClearPass a seven out of ten.

Aruba ClearPass is used for managing and identifying users.

The most valuable feature of Aruba ClearPass is its ease of use and the GUI is user-friendly.

I have been using Aruba ClearPass for approximately three years.

Aruba ClearPass is stable.

The scalability of Aruba ClearPass is good. We can add more users if we want.

We have two technical staff members using the solution.

We have used the support from Aruba ClearPass and they have helped us with our issues.

I rate the support from Aruba ClearPass a five out of five.

We have had some issues with the installation of Aruba ClearPass. 

There is a license to use Aruba ClearPass.

I recommend Aruba ClearPass to others.

I rate Aruba ClearPass a nine out of ten.

I'm not the one who deployed this solution. However, there are many use cases.

I've had no problems with it at all. It's been a breeze. Our other guy who left taught me everything, including the basics in order to implement it. 

The dashboard, the monitoring tabs, and the configuration tabs, the admin tabs is all pretty self-explanatory.

The WiFi solution, the ease of use, and the scalability are excellent. We have Infoblox for all that stuff; however, as far as authentication and stuff like that, it is very easy to use. 

The web dashboard and the policy manager are very intuitive and very easy for engineers to use. Finding what you need is pretty simple. 

ClearPass is not something that I have to get into every day, as I do with Aruba Wireless Solution or Central. The only time I really need to get into ClearPass is to troubleshoot, handle authentication problems, or add a device for SNMP access. I can't think of an area where the solution is lacking a feature or a capability. It's fine right now. 

We've used the solution for two and a half to three years or so now. 

The solution is stable and reliable. We haven't had any issues. 

The solution can scale well. It's great. 

I've never had to open up a tech support case on ClearPass. I can't speak to how helpful they would be if you reached out. 

We've used Aruba and Cisco. As opposed to Cisco ISE and their tech act solution, hands down, Aruba is far better. It was far easier to manage. I know that the Cisco ISE solutions that we had before this was a pain. It was just difficult to manage. We had to reboot it three, four times a year just to get it going. And we've had several Cisco tech cases open on it. Cisco never knew how to fix it. That's why we looked at ClearPass. Finally, we convinced the person in charge of everything. We put together a POC and afterward, everyone was like "Wow, this is great. Yeah. Let us do this, please." We switched and we love it. It was no problem at all.

I was not a part of the initial setup, however, Aruba is typically simple to set up. 

I do not deal with the licensing aspect of the solution. 

We have a VMware server that hosts this solution. It is not on the cloud. I'm not sure which exact version we're using. 

I don't know about any other tech act applications out there. That said, I know that this is a breeze if you're working with Cisco ISE. I highly recommend a swap over to ClearPass Policy Manager. It is very, very, very, very easy. That's compared to Cisco ISE. I don't know about any other managers out there or if there may be better ones out there. We like Aruba. That's all I can say.

I'd rate the solution ten out of ten. 

It is a network access control solution used to authenticate users. We use it for wifi certificate-based authentication. It is also good for automatic onboarding and fingerprinting, like automatic device classification. This allows us to control devices automatically and have role-based authentication. For example, for Windows and Mac, we can define a specific role, and it will automatically go to that role. We can also enable free wifi guest authentication.

There are so many features in Aruba ClearPass that our company hasn't even utilized all of them. It is beneficial from a security perspective because not everyone can connect to our wifi without going through an authentication process using a corporate device or a corporate email ID. The solution confirms the credentials before they can connect to the wifi.

Aruba ClearPass has a feature called ClearPass OnGuard, like an agent installed on all devices. It ensures your device complies with corporate policies, like antivirus or firewall settings. In addition, it verifies before allowing users to connect properly to our networks.

It would be good if ClearPass made it a SaaS solution. The only difficulty is that it's a security solution, and if you put a security solution on a SaaS, there could be certain challenges. That may be why ClearPass hasn't done it.

We have been using this solution for about seven years. We initially used it on-premises but have been using it on a private cloud for the last four years.

It is a stable solution.

It is a scalable solution, and we have almost 2000 high-end users.

We did not use any solution before Aruba ClearPass. This is the first NAC solution we deployed, and we are still using it.

The initial setup was okay for us. A partner managed it, and we had no troubles. The deployment took about six months because we had a lot of user migration and needed to change device authentication.

There are different licenses, like onboarding, OnGuard and access licenses. We purchase a yearly license that includes all features.

I rate this solution a ten out of ten. I would recommend Aruba ClearPass because it has all the features. It is very flexible, and you can implement any complex solution. For example, if you want to allow only Android or any complex situation, you can with Aruba ClearPass. Therefore, I can say that this is the best solution on the market.

Our clients use Aruba ClearPass for identity authentication on their local area network and their Wi-Fi. For one of our clients, we're using the OnGuard function for health checks, and we're also using the Guest Captive portal.

The most valuable thing about Aruba ClearPass is ease of use for security policies, as it has a much better granular configuration on policies for security. It also allows us to do certain functions which we would not be able to do without Aruba ClearPass, particularly with mobile devices and security. The platform has helped us in a lot of ways where there are aspects that we are limited to, and can't be done in our environment without the server.

The only area that really needs improvement in Aruba ClearPass is the onboarding for doing TLS authentication. The biggest problem we've seen in our environment is Huawei not being able to get onto Google Play. No Huawei device can be onboarded via Aruba ClearPass easily.

An additional feature we'd like to see in the next release of Aruba ClearPass is for its OnGuard function, its health check function. We'd like it to have the functionality for installing or copying files that are required for remediation on health checks. For example: if you're using Aruba ClearPass and you do a health check, if the client is missing a file or a particular product such as an antivirus product, we would like the opportunity to have the files copied or installed in the platform, because currently there are some limitations when you want to do remediation.

If the client is missing a file and you want them to install a specific application, we have to provide an HTTP download so they can download the file for the remediation to work. What I would like to see is a bigger storage area in Aruba ClearPass so we can upload those files in the platform, rather than having those files in an external server for downloading, because we've had huge problems with doing remediation to locations that require an HTTP download.

What we'd like is having the ability to put the applications on Aruba ClearPass directly, to make the remediation steps for clients when they're missing software, to get those directly from the platform, because currently, you can't put a big file onto Aruba ClearPass as there are size limitations.

I've been using Aruba ClearPass continuously within the last 12 months.

Aruba ClearPass has always been very reliable. I've always been well-impressed with it as it's a very stable product. The only problems I've experienced with it was because of people doing something else and causing Aruba ClearPass to malfunction. For example: people deleted authentication sources out of the platform without letting us know that they've deleted those authentication sources, creating problems on Aruba ClearPass because they changed the configuration.

I've been working directly with Aruba ClearPass and I've not had any problems with it, it usually works properly. If no one changes anything, it works.

Technical support from Aruba has always been fantastic, especially the support for Aruba ClearPass. I usually get responses from their technical team very quickly, especially for any T1 call. I've never experienced a problem with the technical support for Aruba ClearPass. They've always been exceptional.

Setting up Aruba ClearPass is complex. It's a complex installation.

I work with Aruba ClearPass and Aruba Wi-Fi, and we do have clients who use Aruba ClearPass with their Cisco equipment. I'm an ACPP professional on Aruba ClearPass, so I work with a few clients who use the platform.

I've been working with version 6.9.9 of the platform.

I'm scoring Aruba ClearPass a ten out of ten. If I can score it higher than ten, twelve for example, I would, because it's that good. It's an unbelievable system and it unlocks a lot of limitations on Wi-Fi and LAN, in terms of security.

We use ClearPass to authenticate users and have a product in development that will use NAC solutions. In addition to these, we also use ClearPass for network access control and guest management.

We have flexible and detailed options to implement our security policy using ClearPass Policy Manager engine.

The authentication capabilities are one of the most valuable features, including the ability to build rules within the system to anticipate users. We also have maximum or onboard margins, and a new product is coming soon that can be used onboard. Additionally, the integration with other systems is a great value and a standout feature of the product.

One area for improvement would be the possibility of using social media providers for user authentication. In Brazil, we have a government-sponsored service that indicates users who would like to see this feature supported. I have made a formal request for this feature, but I am unsure if it will be considered for the next release. However, it would be a valuable addition for us.

We use ClearPass with Aruba controllers for our wireless LAN. We have the 7220 gateway/controller model and wireless APs, specifically the 510 series.

It is a stable product. We've never experienced any downtime with ClearPass. We have a cluster of ClearPass servers, and we've never had any problems with stability or downtime.

The scalability is good. You can scale very well.

I had to call customer support once because I needed to reset the license for an upgrade, and I needed guidance on how to use the new license model. That was the only time I had to call support. They responded to me quickly and it was a good experience.

Positive

I would rate it an eight out of ten, where ten is the easiest and zero is the most difficult.

It took a few months to deploy the solution. I was the main technician involved in the deployment.

The pricing is a little bit more expensive than other options, but it's worth the value.

Overall, I would rate the solution a nine out of ten.