Aruba ClearPass Reviews

I've used the solution in the retail industry. We use it in hospitality as well. It's very secure in terms of authentication. 

The authentification is great. We're able to separate guests from employees on wireless. 

It's stable.

Support is decent.

The solution can scale well. 

The setup of ClearPass can be a bit convoluted at times. It needs to be simplified a bit more. 

It is a very expensive product.

I've used the solution for six or seven years. 

The stability is great. There are no bugs or glitches. It's pretty robust. It doesn't crash or freeze. 

The solution is extremely scalable. It's capable of growing as the environment changes. 

Aruba support is okay. 

Neutral

The deployment is a challenge. Some of it is environmental and specific to the end-user. It can be hard to get all of the information together and pre-check the environment. Depending on the size and complexity o the environment, it can be a bit easier or harder. 

From an implementation perspective, about one to three people are needed depending on the size. One would need to be really experienced. You'd need a pre and post-sales engineer working hand in hand.

From a maintenance perspective, it's mostly set and forget. You might need to check it from a firmware perspective or if there are changes in the environment. 

There is an ROI from an end-user perspective, depending on the vertical. For example, for retail, when presenting guests with a splash page that tells them about sales and deals available to them, it could lead to increased sales.

The solution is not cheap. My understanding is that it is expensive and an investment. 

I am using the updated version of the solution. 

We're resellers. 

I'd rate the solution six out of ten. There are a lot of different manufacturers that do it a little bit differently and a little bit better. 

We use the solution for security.

It provides a single access point and is highly available.

The period of firmware updates is very short.

I have been using Aruba ClearPass for one year.

It consists of one-time passwords, so you don't have many challenges.

I rate the solution’s stability an eight out of ten.

We have 700-800 users, out of which 50 are concurrent.

I rate the solution’s scalability a nine out of ten.

The initial setup is easy.
If you take a controller concerning the APN, that is a one-time setup. Once you set it up, it doesn't give you any problem going further. The one-time setup takes around four to eight hours.

Compared to other solutions, it has a standard price.

Overall, I rate the solution a nine out of ten.

We are using Aruba ClearPass for authentication purposes.

The solution has been working well.

The scalability could improve.

I have used Aruba ClearPass within the last 12 months.

Aruba ClearPass is a stable solution.

I rate the scalability of Aruba ClearPass a nine out of ten.

The initial setup of Aruba ClearPass was simple.

We did the deployment of the solution in-house.

I rate Aruba ClearPass an eight out of ten.

Our clients use Aruba ClearPass since it is a NAC solution.

The most valuable feature, I would say, is the cost-effectiveness of the solution when compared to others.

Regarding the improvement needed in the solution, I remember our technical team stating that the installation front of the solution was a bit difficult when compared to other solutions. So, some of the other solutions, when compared to Aruba ClearPass, are more user-friendly to install.

I have been working with Aruba ClearPass for almost five to six years. My company is a reseller of the solution. I am unsure about the version of the solution I am using since we also deal in other products.

It is a stable solution. I rate the solution's stability a nine out of ten.

It is a scalable solution. I rate the solution's scalability somewhere around seven to eight out of ten. Mostly, our organization deals with medium and enterprise-sized customers.

I rate the solution's technical support team a seven out of ten. There are no issues with the support we are receiving. I will probably have to check with the engineers who have dealt with the technical support team. Since I have never heard a complaint against the support team, I would reconsider my decision over the rating provided by me previously and rate the technical support an eight.

Positive

I rate the solution's initial setup a six on a scale where one is difficult and ten is easy. There are some difficulties when installing the solution. For our company, installation is not difficult since we are system integrators who are well-versed in Aruba ClearPass. However, one of our customers told us that it is difficult to manage the installation part of the solution.

The solutions deployment was quick because our company is well-versed in deployment. So, it took around twenty to thirty days. Usually, four L3 engineers from our company are involved in the deployment process. For the maintenance and deployment of the solution, we have a lot of people in our organization. So, our company has around 28 engineers, and we serve around 120 customers in UAE. Specifically speaking, two network engineers are handling the maintenance part of the solution.

On a scale of one to ten, where one is cheap, and ten is too expensive, I rate the solution's pricing a six out of ten. So, the price could be lower. The solution has a yearly based licensing cost attached to it.

I want to tell those planning to use the solution that it is a good solution where one needs to have a certain level of expertise to carry out the deployment phase. Overall, I rate the solution an eight out of ten.

My prior company used the solution to integrate multiple environments such as Cisco, Aruba wireless or wired devices, and BYOD cases. 

The solution integrates seamlessly. 

The continuous server and posturing are valuable. 

The solution should be more precise for VMs and allow for management of the entire system or stack. For example, the solution shows device-only information for Cisco AIs.

I have been using the solution for seven years. 

The solution is stable. 

The solution is definitely scalable. 

Technical support assisted us with our implementation and was good. 

The setup was straightforward with no issues. Deployment took one month and was a challenge because we had to integrate 600 devices. 

We utilized technical support for our implementation. 

The ROI is secure data. The question is whether you can afford downtime for a single unit or an entire system. It is hard to measure the value of data but is something you can't compromise. 

The solution has a licensing model. 

We did a proof of concept with Cisco ISE but chose the solution because we liked its seamless integration experience. 

Before implementing the solution, it is important to understand the system, develop plans, and determine what needs to be integrated. Learn what the solution does and how it will work with your use case. 

For example, some people choose the work kit without knowing what they need. Some require only the resource manager. Some don't know their gradual requirements for monitoring or management. Some don't understand that the solution is also provides network security. 

I rate the solution an eight out of ten. 

We use Aruba ClearPass for customers to ensure that whatever devices are entering the network have the correct posture. For example, they have the correct operating system and antivirus, and the firewalls turned on.

The most valuable features of Aruba ClearPass are its ease of use and the general network access controls.

A specific component is part of the solution called ClearPass Onboard, which can sometimes be complex and challenging to set up. If they could simplify the process and make it easier, that would be a benefit.

In an upcoming release, they need to include support for Android devices. Android devices are not fully supported at this time.

I have been using Aruba ClearPass for approximately five years.

The stability of Aruba ClearPass is good.

Aruba ClearPass is scalable. It's very good to scale because you can add additional units and integrate them.

I have used the support many times and they can help remotely which is helpful.

I rate the support from Aruba ClearPass an eight out of ten.

Positive

Aruba ClearPass is very easy to set up.

The time it takes to deploy the solution entirely depends on the customer's needs. Installing the software is very quick which can take about an hour. However, customizing and configuring it with all the different options can take from one day to a week or two depending on what the customer wants.

I do the implementation and configuration of the solution for customers.

You can get Aruba ClearPass either where you purchase it outright or you can be subscription-based. The cost will vary according to what is selected, but it's licensed per device. For example, for a hundred users or a hundred device license, it would cost approximately $2,000.

I have evaluated Fortinet and is good. It is simple and easy to use.

The maintenance could be more user-friendly. If you don't attend a course or if you don't have any technical knowledge of it. If a customer is going to maintain it themselves, they should attend some training.

My advice to others is to make sure they have the skill. Once they have the skills and have done the training, it's fairly simple to use the solution. If they try and do it on their own and try to figure things out, they are going to hate the solution because it's not built for them to figure things out on their own.

The second piece of advice is to make sure they understand what devices are supported and to what level because with smartphones, not all smartphones are supported and you can end up buying the solution to find that certain versions or certain models of smartphones are not supported.

I rate Aruba ClearPass a seven out of ten.

We're using Aruba ClearPass for policy management, security health check, and authorization, as well as assistive network by Active Directory or Google mail.

What I like most about Aruba ClearPass is that it has the best enforcement feature for the network. I also like its Guest Captive Portal and virtual security enforcement features, but the virtual security enforcement feature is still under testing by my company.

Aruba ClearPass also has a wonderful UI which I find valuable.

An issue with Aruba ClearPass is the lack of information and poor community support. You can't find the material easily on the internet for any issues. For example, if you're looking for any configuration or exploring any issue, it's not easy to find information, and this is the problem with Aruba ClearPass. Access to helpful information and poor community support could be improved.

Another area for improvement in Aruba ClearPass is that some of its advanced features aren't easy to find. For example, my team needed to apply Google single sign-on, but it wasn't easy to find. Aruba ClearPass is a big solution with a lot of capabilities, and it's a very advanced solution, so you need to either have some experience with it or undergo some training. Aruba ClearPass is a very good solution from the network perspective, but the issue is the poor support you get from the community. When you try using the solution, some areas aren't easy. When you search on YouTube, you'll find very few materials about Aruba ClearPass. It isn't like Cisco where you can find information from hundreds of websites, on YouTube, etc. This is bad for Aruba, so this area should be improved.

Aruba has a training center, but the usual training offered is only for Aruba Wireless and Aruba Switches. If you have another solution, it's not easy to integrate it with Aruba ClearPass, so this is an area for improvement. You need to do some research to successfully integrate your solution with Aruba ClearPass. We integrated Aruba ClearPass with Ubiquiti WiFi, and it's working fine with no issues. My next project is to start integrating Aruba ClearPass with Cisco Switches.

The solution is good, but on the website, there's no book and no video, and you can't find the material on Aruba ClearPass easily. This is one of the issues with Aruba.

I have around one to two months of experience with Aruba ClearPass.

Aruba ClearPass is a very stable solution. My team didn't experience any hangs or any abnormal behavior from it. If you apply the required configuration, Aruba ClearPass works well. Stability is a good point in the solution.

Aruba ClearPass scales well. It's a scalable solution.

The technical support for Aruba ClearPass is good and responds very fast.

The initial setup for Aruba ClearPass isn't complex, but you need the training to set it up.

The deployment for the solution is very easy, and you can install it within half an hour, but this is a NAC solution. In terms of configuration, it's not a switch configuration or an IT configuration. Aruba ClearPass has one thousand scenarios in our network, and the problem is that you need a lot of information, so its configuration isn't as straightforward.

The deployment for Aruba ClearPass was done in-house. I took training classes from the Aruba training center. It was on-demand training.

The licensing cost for Aruba ClearPass is a bit expensive. Its pricing could be better. The license costs around $125,000 for the perpetual license and support for one year. Aruba can give you a license with five thousand endpoint access and one thousand five hundred onboard licenses on one hundred endpoints and two controllers.

My company is evaluating Aruba ClearPass right now. It isn't live, but it's under evaluation or testing currently.

I'm using version 6.10 of Aruba ClearPass.

My rating for Aruba ClearPass is nine out of ten.

Between ten to twenty people use Aruba ClearPass within the company. There's only a small amount of users of Aruba ClearPass currently because the solution is still under evaluation. Once Aruba ClearPass is live, my impression is that there would be no issues with it in terms of connectivity.

My advice to others looking into using Aruba ClearPass is to get good training from the Aruba virtual training center. The training costs extra. The on-demand training costs around $500. I also recommend doing the structured training, but that would cost around $3,000.

My company is a customer of Aruba.

I mainly use ClearPass to issue and authenticate certificates.

ClearPass has simplified our security as an automatic email is now sent to concerned users when something goes down. For example, if your AP or controller is down, a log is immediately generated stating what's happened, and we can use that to work with local engineers or OEM to resolve it. This reduces the impact on business and has simplified around 70% of our work.

ClearPass' best features are authentication, support for multiple devices, and monitoring.

ClearPass' GUI could be more user-friendly.

I've been using Aruba ClearPass for almost three years.

ClearPass is stable - we haven't had any issues since deployment.

ClearPass' scalability is up to the mark.

The initial setup was a bit complex and took a couple of days.

I implemented ClearPass myself.

I would rate ClearPass nine out of ten.