Aruba ClearPass Reviews

We use ClearPass to authenticate users and have a project in development that will use NAC solutions. In addition to these, we also use ClearPass to onboard clients for secure access and guest management.

We have flexible and detailed options to implement our security policy using ClearPass Policy Manager engine.

The authentication capabilities are one of the most valuable features, including the ability to build specific rules within the system to authenticate users in complex scenarios. The onboard feature to automate provisioning and configuration distribuition for secure networks has many useful resources. Additionally, the integration with other systems is a great value and a standout feature of the product.

One area for improvement would be the possibility of using social media providers for user authentication. In Brazil, we have a government-sponsored service that indicates users who would like to see this feature supported. I have made a formal request for this feature, but I am unsure if it will be considered for a future release. However, it would be a valuable addition for us.

We use ClearPass with Aruba controllers for our wireless LAN. We have the 7220 gateway/controller model and wireless APs, specifically the 510 series.

It is a stable product. We've never experienced any downtime with ClearPass. We have a cluster of ClearPass servers, and we've never had any problems with stability or downtime.

The scalability is good. You can scale very well.

I had to call customer support once because I needed to reset the license for an upgrade, and I needed guidance on how to use the new license model. That was the only time I had to call support. They responded to me quickly and it was a good experience.

I would rate it an eight out of ten, where ten is the easiest and zero is the most difficult.

It took a few months to deploy the solution. I was the main technician involved in the deployment.

The pricing is a little bit more expensive than other options, but it's worth the value.

Overall, I would rate the solution a nine out of ten.

We use the solution for security.

It provides a single access point and is highly available.

The period of firmware updates is very short.

I have been using Aruba ClearPass for one year.

It consists of one-time passwords, so you don't have many challenges.

I rate the solution’s stability an eight out of ten.

We have 700-800 users, out of which 50 are concurrent.

I rate the solution’s scalability a nine out of ten.

The initial setup is easy.
If you take a controller concerning the APN, that is a one-time setup. Once you set it up, it doesn't give you any problem going further. The one-time setup takes around four to eight hours.

Compared to other solutions, it has a standard price.

Overall, I rate the solution a nine out of ten.

We use the platform to improve network security.

Aruba ClearPass's most valuable feature is dynamic segmentation. It assigns the right wired or wireless connections to the right user. We don't have to run the process manually.

The platform's API integration could be better. Additionally, its pricing could be affordable.

We have been using Aruba ClearPass for three years.

It is a stable product.

It is scalable for a small company.

The technical support team could work on a better process while escalating the issues from one engineer to another. Sometimes, we have to explain the issues from the beginning all over again.

Positive

The initial setup is straightforward and takes two months to complete.

The product is quite expensive. I rate its pricing a seven out of ten.

I rate Aruba ClearPass an eight out of ten. It has useful technology and good performance. It needs improvement in terms of pricing and support.

We mainly use it for 802.1X authentication.

Our customers like its ability to authenticate using not just certificates but also MAC addresses is very helpful in mitigating unauthenticated access on networks and switches.

There is room for improvement in terms of scalability. 

I have experience with Aruba ClearPass for five to six years.

I would rate the stability a nine out of ten.

I would rate the scalability an eight out of ten. Our customers are mostly medium-sized businesses.

I have some years of experience with FortiGate, Fortinet Firewalls, and Fortinet switches. Mostly with FortiSwitch models 6450, 548, and 124F.

I didn't set it up myself. I'm involved in operating the system.

Overall, I would rate the solution an eight out of ten.

We are using Aruba ClearPass for authentication purposes.

The solution has been working well.

The scalability could improve.

I have used Aruba ClearPass within the last 12 months.

Aruba ClearPass is a stable solution.

I rate the scalability of Aruba ClearPass a nine out of ten.

The initial setup of Aruba ClearPass was simple.

We did the deployment of the solution in-house.

I rate Aruba ClearPass an eight out of ten.

Our clients use Aruba ClearPass since it is a NAC solution.

The most valuable feature, I would say, is the cost-effectiveness of the solution when compared to others.

Regarding the improvement needed in the solution, I remember our technical team stating that the installation front of the solution was a bit difficult when compared to other solutions. So, some of the other solutions, when compared to Aruba ClearPass, are more user-friendly to install.

I have been working with Aruba ClearPass for almost five to six years. My company is a reseller of the solution. I am unsure about the version of the solution I am using since we also deal in other products.

It is a stable solution. I rate the solution's stability a nine out of ten.

It is a scalable solution. I rate the solution's scalability somewhere around seven to eight out of ten. Mostly, our organization deals with medium and enterprise-sized customers.

I rate the solution's technical support team a seven out of ten. There are no issues with the support we are receiving. I will probably have to check with the engineers who have dealt with the technical support team. Since I have never heard a complaint against the support team, I would reconsider my decision over the rating provided by me previously and rate the technical support an eight.

Positive

I rate the solution's initial setup a six on a scale where one is difficult and ten is easy. There are some difficulties when installing the solution. For our company, installation is not difficult since we are system integrators who are well-versed in Aruba ClearPass. However, one of our customers told us that it is difficult to manage the installation part of the solution.

The solutions deployment was quick because our company is well-versed in deployment. So, it took around twenty to thirty days. Usually, four L3 engineers from our company are involved in the deployment process. For the maintenance and deployment of the solution, we have a lot of people in our organization. So, our company has around 28 engineers, and we serve around 120 customers in UAE. Specifically speaking, two network engineers are handling the maintenance part of the solution.

On a scale of one to ten, where one is cheap, and ten is too expensive, I rate the solution's pricing a six out of ten. So, the price could be lower. The solution has a yearly based licensing cost attached to it.

I want to tell those planning to use the solution that it is a good solution where one needs to have a certain level of expertise to carry out the deployment phase. Overall, I rate the solution an eight out of ten.

I've used the solution in the retail industry. We use it in hospitality as well. It's very secure in terms of authentication. 

The authentification is great. We're able to separate guests from employees on wireless. 

It's stable.

Support is decent.

The solution can scale well. 

The setup of ClearPass can be a bit convoluted at times. It needs to be simplified a bit more. 

It is a very expensive product.

I've used the solution for six or seven years. 

The stability is great. There are no bugs or glitches. It's pretty robust. It doesn't crash or freeze. 

The solution is extremely scalable. It's capable of growing as the environment changes. 

Aruba support is okay. 

Neutral

The deployment is a challenge. Some of it is environmental and specific to the end-user. It can be hard to get all of the information together and pre-check the environment. Depending on the size and complexity o the environment, it can be a bit easier or harder. 

From an implementation perspective, about one to three people are needed depending on the size. One would need to be really experienced. You'd need a pre and post-sales engineer working hand in hand.

From a maintenance perspective, it's mostly set and forget. You might need to check it from a firmware perspective or if there are changes in the environment. 

There is an ROI from an end-user perspective, depending on the vertical. For example, for retail, when presenting guests with a splash page that tells them about sales and deals available to them, it could lead to increased sales.

The solution is not cheap. My understanding is that it is expensive and an investment. 

I am using the updated version of the solution. 

We're resellers. 

I'd rate the solution six out of ten. There are a lot of different manufacturers that do it a little bit differently and a little bit better. 

I use this solution for securing company-wide logs.

I'm using the latest version. It's deployed on the public cloud. Microsoft Azure is the cloud provider.

Everyone in our organization uses this solution. It's about 300 people. There are four people who specifically operate the solution, do daily checks, check for errors, and help users who are having trouble with their login sessions.

I like that it's usable in both an on-premise and hybrid and cloud native environment. I like the integration options with a multitude of other vendors and Aruba applications.

The user interface could be more polished and modern. It would be useful to have more options for automation.

I would like to have more collaboration between different security platforms. For instance, the Fortinet portfolio, which we also use extensively.

I have used this solution for about one year.

It's very stable. We did have some issues with under provisioning the underlying resources, so that needs to be taken into account. If you do, then it is very stable.

The scalability is very high. You just need to add extra nodes. I would rate the scalability as eight out of ten.

Technical support is only approached by our third party network service provider.

Deployment took one day.

Implementation was done through a third party. We outsourced the deployment to our network vendor.

Maintenance is also outsourced. For the application itself, maintenance takes about four hours a month. For the actual usage of the applications on a day-to-day basis, we do that ourselves.

Compared to the functionality, the pricing is very favorable. It's affordable and provides good value for the money.

I would rate the pricing as three out of ten.

We evaluated other on-premises solutions, but they aren't very comparable to Aruba.

I would rate this solution as nine out of ten.

I would recommend Aruba ClearPass to others.

The primary use case of ClearPass is for network access control, wireless access and policy enforcement. We use it for authentication, verification and authorization, and then patch it to our users. We are system integrators. 

The advantage of Aruba is that it is open to any operating system or mobile app. The compatibility of Aruba ClearPass is a key valuable feature and makes it a stronger product than Cisco ISE in this area.

The cost of Aruba is very, very high. It's the biggest challenge we have with this product. It would be helpful if Aruba would integrate the SDN controller into the solution. Cisco is moving towards that in order to create one platform. 

We've been using this solution for 10 years. 

Scalability depends on the design policy. One device has a scalability provision of 20,000 but you might only use 5,000 licenses initially so it really depends on your needs.

The technical support is excellent. 

The initial setup is easy and there is no need to install anything whether you buy the virtual platform or the appliance. It's all very open and clear and a matter of configuring for policy enforcement. 

There are licensing options but this is a very expensive product. 

Forescout and ClearPass are both trying to build their system as an open platform for everyone which is why their reachability is very high. If you're using ClearPass or Forescout, you can use any open switches on the market. Cisco has a limited category that it has developed for its own products and infrastructure. If you use different switches and different Wi-Fi, it doesn't provide the pure solution inside. 

I rate this solution 10 out of 10. 

If for example, a user in my office received a particular VLAN for the USA and relocated to the UK, they will not get the same access. This is the challenge that we are trying to achieve through the CPPM. 

Document authentications allows us to decide which users can connect to an office VLAN and this has been the most valuable feature. It is dependent upon the policies that we have created on CPPM. If a domain laptop needs a Windows update, the device is updated. 

This solution could be improved by making it possible to use it across different territories. Currently, if a user moves from the US to the UK, their usage and access will be restricted. 

I have been using this solution for one year. 

This is a stable solution.

This is a scalable solution. 

The initial setup is straightforward. 

The suitability of this solution is dependent upon the requirements of the business. You need to consider if you want authentications for every network devices like switch, routers, firewalls and wireless. This can depend on the type of projects you are running. 

We needed the enterprise authentication because we needed the wifi dot certification. Using this, we can access network devices and policies. 

I would rate this solution a seven out of ten because the Aruba dashboard is quite simple compared to other solutions.