Aruba ClearPass Reviews

There are many features of ClearPass that are worth mentioning -- mainly the extensive support of almost all networking protocols ‎and mobile platforms, the flexibility to integrate with other systems, the debugging and logging facilities, and finally the ability to fully customize web login and payment pages.

It has eliminated unauthorized access to the corporate network, hence minimizing the threat level.

If the UI is simplified and improved, bugs are minimized, and the support becomes more responsive, it would be perfect.

I've used it for two years.

There were major bugs that caused us to spend an extensive amount of time for recovering the configurations. Aruba has fixed it upon our request and provided details.

It's very good, but not excellent.

No, we did not.

It was extremely complex in our heterogeneous, scattered environment. To be able to deploy a NAC solution without ‎causing downtime is a tedious task.

It was a mixed team working together.

Sizing is very important as the licenses of Aruba ClearPass are quite expensive.

Use the DHCP options for a long time to profile all types of devices communicating on a network. ‎Keep ClearPass in monitoring mode and start blocking profiled devices in batch.

The most valuable feature is the OnGuard agent which performs posture assessments.

This product helps the organization to perform the NAC concept and check the health of computers before granting them access to the network.

Access Tracker section and ClearPass Insight have rooms of improvements.

For Access Tracker: it would be great if Aruba added more information in the Access Tracker section, such as an endpoint’s IP address, device category, name/description of network device, and SHL name, if any.

For ClearPass Insight: it currently has low limits and a lot of use cases couldn’t be applied by the customer which required customization by the Aruba TAC. This is the thing that consumes the most time and could lead to performance issues for ClearPass Insight.

We've used it for two years.

No issues encountered.

No issues encountered.

No issues encountered.

9/10

9/10

I didn’t use another solution.

When there are a lot of requirements, the initial setup will be complex, so it depends on the organization’s requirements.

It was through a vendor team, and I would advise anyone going to implement this solution to enable all features during the initial setup and try to get some reference from the vendor in order to contact them and ask them about their experience.

For licensing, it depends on the organization’s capacity.

I didn’t evaluate another solution.

I would advise you to get support directly from the vendor and not use the partner support.

We use Aruba ClearPass for our network access system, particularly for authentication.

What I like best about Aruba ClearPass is its 802.1X certificate-based authentication feature.

Aruba ClearPass has a complex pricing scheme, so that's an area for improvement.

The process for setting up Aruba ClearPass also needs improvement. It could be easier.

We've been using Aruba ClearPass for three years.

The stability of Aruba ClearPass is a ten out of ten.

The scalability of Aruba ClearPass is fine. Scalability-wise, it's a ten out of ten.

I have yet to contact the Aruba ClearPass technical support team.

The initial setup for Aruba ClearPass is not that simple, yet it's not that complex. Setup-wise, it's a five out of ten.

The pricing model for Aruba ClearPass is complex.

Customers only pay for the license fees, with no additional costs.

My company has fifty clients using Aruba ClearPass.

Two network engineers handle the deployment and maintenance of Aruba ClearPass.

I'd recommend Aruba ClearPass and other Aruba solutions to others.

My rating for the solution is ten out of ten.

We are a gold partner of Aruba. We have deployed it in different educational institutions. It is mainly being used by the students. They onboard their mobile devices on ClearPass so that they can use them securely, and the IT team can have more visibility on the product. This is the main use case for ClearPass.

The visibility and security features are most valuable. We get a clear view. It is a very secure product for educational institutions. 

It is very user-friendly. It is easy to configure and use. The dashboard is very intuitive, and it can give you a very clear view. You can see all the students and all the onboarded devices on the dashboard.

The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud.

In terms of new features, I don't have anything in mind, but Aruba is always working on new features. They are doing releases every quarter or six months.

We have been working with Aruba products since 2004. We are one of the oldest partners of Aruba in the Middle East. We've been working with ClearPass for 10 years.

It is very stable. 

It is highly scalable. You can start with a couple of users, and you can scale up to 10,000. We have a deployment of 25,000 users in one of the biggest universities in Lebanon.

They are really fast and highly knowledgeable.

It is really easy to set up. It is very user-friendly and easy to configure.

It doesn't take a lot of time to deploy and configure ClearPass. It takes about a week or a maximum of 10 days for the whole deployment.

It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them.

ClearPass is one of the best solutions we have ever worked with. It is very stable and secure, and it has a lot of features that an institution can benefit from.

I would easily rate it a nine out of 10.

We got rid of books after our third year of installing Aruba WiFi. Our educational delivery system is 99% online with the exception of a few AP classes dictated by the State. As IoT has started arriving on campus, the Aruba solution is already in place. 

ClearPass is the most valuable tool in my arsenal. It ties everything together: users, devices, IoT, mobile devices, guests, and networks. All of it.

It has an easy to learn web GUI and command lines.

• The AirWave Dashboard heat maps could be better designed. 
• Instructions on adding layouts are not as clear as they could be.

Every time I extend my environment: mobile device management, a dashboard to see all my switches, controllers, access points, devices, and users. Aruba has had the best solution. 

The support is top notch, expert, and very friendly. 

Cost is important. I switched because Aruba's costs were well below Cisco's. Aruba has outpaced Cisco in the marketplace and in performance.

I shopped six WiFi companies for a year before I decided on going with Aruba. Since then, I have replaced all of my Cisco products, with Aruba except the core, which I installed Juniper. This year Aruba has developed a premium core system, and we are putting it in. I like the fact Aruba has cloud or on-prem controllers. I like managing my own environments, so I use on-prem. 

We are an “Aruba House”.

The most valuable feature for us is the ability to manage each access point from a single application.

As we are a reseller, we had it installed in our office for our customer test. Also, we were using it as our demonstration tool. I found ClearPass made our work easier as we were connected to WiFi on our laptop, meaning we weren't constrained to our desks.

They need to improve the wizard to make things easier to manage. When we had the access point, I was not sure how to get it to work with Aruba. I tried to follow the guide from Aruba support and the internet, but found it very limited even though I went through one of the two-day technical presentations. The wizard needs to show what you need to configure and what needs to be in there in terms of users. In the end, I got support from one of the Aruba systems engineers to get it to work.

I've used it for one year.

We had no issues deploying it.

We have had no stability issues.

We have had no issues scaling it.

I got support from one of the Aruba systems engineers to get it to work, but I haven't had to use them for anything else.

Our prior solution was a bit complex to configure things prior to deployment.

We deployed it with assistance from our distributor.

You should go for it.

The advanced RADIUS functionality is the most valuable feature for us.

It is possible to connect corporate people and external people to the WiFi with certificates by doing CA and on-boarding for external people and traditional Radius for the corporate people.

I'd like to see improvement with RADIUS and guest on-boarding. It also needs to be more intuitive to use with simplified administration.

I've used it for two to three years.

There were issues with High Availability and very important changes and issues with version upgrades.

There were no issues with the stability.

There were no issues with the scalability.

2/10 - it was very difficult to find the correct assistance. If we could find the right one, we would be happy.

We previously used Cisco NAC Guest Server and AMI GoPod. ClearPass is the evolution of AMI GoPod.

It was too complex. There is too much functionality in one device such as RADIUS, Guest, Provisioning, On-boarding, and NAC.

The implementation was done in-house. It is the corporative authentication solution and the Guest Portal for the customer.

It is a very complete solution with some important functionalities, but it can be difficult to implement and the support is not the best.

Our company provides professional services and we implement the features based on the customer requirement. All the features in ClearPass are good and work the way they need to.

Based on our implementations for many customers, it seems that they're most interested in the OnGuard feature that checks the compliance of corporate laptops and which restricts network access for users who are not compliant with security policies.

The reporting feature in ClearPass has found devices that are non-compliant had has addressed issues during the initial implementation phase.

Our customers also often request the guest feature, which they find very useful.

The OnGuard agent requires some enhancements.

We've used it for the last three years.

It works best when you plan deployment according to device behavior while integrated in the network.

It's been generally stable.

It scales well in our customer network environments.

Our TAC is very responsive and very helpful. They are able to provide solutions for all the new requirements by creating customized SQL queries and configs.

I worked initially with Cisco ISE, but I didn't really get to know it well. My company currently provides ClearPass solutions only.

We plan deployments considering all the configuring that needs to be done on the other integrated devices. The setup always ends up smooth and straightforward.

You should test all the requirements during the PoC itself so that the planning and deployment will be smooth.