Aruba ClearPass Reviews

All of the features work in concert to provide secure on-boarding for guests and bring-your-own-device users.

I implement this for other companies and they all greatly benefit. It's worked well in many sectors, such healthcare, financial, corporate, and transportation.

Helping streamline the setup and more in-depth tutorials would be helpful. The product is very complex and therefore the more info and tools that are available the better.

I've been using it for three years.

I feel the product is stable.

I feel the product is scalable.

Customer service is top notch.

Very technical. The techs always help until resolution and will escalate quickly when you ask.

It's the first AAA security product of its kind.

Whether the setup is straightforward or complex will depend on how you need to apply the product. It can be streamlined or be quite intricate.

I am the consultant who installs this for end-users.

Can come from the security or the ease of management it provides

It may be a little expensive or complex for very small clients.

It's very powerful, but the individual needs to have a lot of knowledge across several IT disciplines.

It's a reliable solution for our guest network access as well as mobile device registration.

The key functionality we're using is Active Directory in unison with device authentication, so every 45 days a user has to log in their password on their mobile phone so that you can use WiFi services in the office. We're going to be looking at ClearPass to do device authentication, which means the users will only have to register the device once and never have to re-enter the password again.

It was a complex solution to set up because of its newness. We needed a third-party implementor to help us.

It's a brand new installation for us, and we've only had it for a month.

So far, we haven't had any issues with deployment.

From what we've seen it's been pretty stable.

Right now, it's scaled. We're using it for guest internet services and it seems to be working pretty well. Our next phase with that would be to roll in for device registration as we roll out to our mobile device strategy.

10/10 for HP and 8/10 for the third-party.

We haven't really run into any support issues yet. On the integration side, there's obviously some expertise with the vendor, which is going to help us take care of some issues in the future, but it hasn't really been a difficult product to support.

We decommissioned other options. We had another, but we've since decoupled it and are now using ClearPass to do that.

Because of its newness it was complex, but the end result was pretty straightforward.

We did need a third party to come in and help us do the implementation. We had some initial help from an HP engineer on the Aruba side who spent some time with us, showing us an evaluation version of it, but when we went into production we had to get a third party to help us.

We're not really calculating ROI for the service. It's a necessary service delivered by IT to the corporation.

We're currently doing an entire refresh of our access point network, which is approximately 80 access points across the country. We've recently acquired all new hardware. We're refreshing the entire footprint.

Because Aruba was our primary vendor for our access points, it just made more sense for us to try to consolidate more services towards the new strategy.

It's only providing a very small service to us right now. It's not like we're looking at ClearPass on a very full-blown basis. My advice would be to just make sure to do a proper spectrum analysis, and each of your properties are areas that you intend to put WiFi, because it will be critical to where you put APs and how closely you put them together.

The most valuable feature for us is the ability to manage each access point from a single application.

As we are a reseller, we had it installed in our office for our customer test. Also, we were using it as our demonstration tool. I found ClearPass made our work easier as we were connected to WiFi on our laptop, meaning we weren't constrained to our desks.

They need to improve the wizard to make things easier to manage. When we had the access point, I was not sure how to get it to work with Aruba. I tried to follow the guide from Aruba support and the internet, but found it very limited even though I went through one of the two-day technical presentations. The wizard needs to show what you need to configure and what needs to be in there in terms of users. In the end, I got support from one of the Aruba systems engineers to get it to work.

I've used it for one year.

We had no issues deploying it.

We have had no stability issues.

We have had no issues scaling it.

I got support from one of the Aruba systems engineers to get it to work, but I haven't had to use them for anything else.

Our prior solution was a bit complex to configure things prior to deployment.

We deployed it with assistance from our distributor.

You should go for it.

The policy manager is the most valuable feature for us because it allows us to manage every client request in the way we want.

For an international big Italian fashion customer, we have deployed the WiFi network worldwide, including the hotspot network for serving the customer’s demand of a free connection in its stores.

I would like for Aruba to make it easier to configure. They could integrate the different engines (Policy Manager, Guest, Onboard) into one single product.

We've had no problems with deployment.

It's been stable for us.

It's scaled for our needs.

Attend first a ClearPass course as it’s very important in order to understand the product deeply.

The most valuable feature for us is its ability to provide clear authentication mechanisms to support multiple authentication requirements.

This product has provided us a tool to create authentication requirements that users have to meet in order to perform 802.1x authentication.

The update process is very intense and I believe Aruba should find a way to make this process smoother and easier to administer.

I've used it for two years.

We have not run into issues with the deployment.

We have not run into issues with the stability.

We have not run into issues with the scalability

It was hard at first because I didn’t have any training and was trying to figure out the best way for us to use this product with deploying 802.1x.

It was originally put in with a vendor team and was only set up for access to the appliances.

Our ROI has been good and solid.

The pricing/licensing is very competitive with other products out there.

We chose this product because we are using Aruba in other areas today.

Make sure you take a look at all the types of authentication you want to do and evaluate if you have enough appliances to handle the load. Keep in mind resiliency for failover as well.

The advanced RADIUS functionality is the most valuable feature for us.

It is possible to connect corporate people and external people to the WiFi with certificates by doing CA and on-boarding for external people and traditional Radius for the corporate people.

I'd like to see improvement with RADIUS and guest on-boarding. It also needs to be more intuitive to use with simplified administration.

I've used it for two to three years.

There were issues with High Availability and very important changes and issues with version upgrades.

There were no issues with the stability.

There were no issues with the scalability.

2/10 - it was very difficult to find the correct assistance. If we could find the right one, we would be happy.

We previously used Cisco NAC Guest Server and AMI GoPod. ClearPass is the evolution of AMI GoPod.

It was too complex. There is too much functionality in one device such as RADIUS, Guest, Provisioning, On-boarding, and NAC.

The implementation was done in-house. It is the corporative authentication solution and the Guest Portal for the customer.

It is a very complete solution with some important functionalities, but it can be difficult to implement and the support is not the best.

There are several valuable features, and the two most valuable to use are--

• ClearPass Policy Manager 
• ClearPass Guest

ClearPass Guest allows us to build a structured external captive portal with customized landing page for each customer.

ClearPass Policy Manager has to be easier to configure. Now, it is very powerful but very complex when you want to set some “profile enforcement” only for some type of guests or a disconnection policy with Radius COA.

We've had no issues with deploying this solution.

It's a very stable product and we haven't had any issues with instability.

It's scaled for our needs.

Plan very carefully your final configuration or you can lose yourself in the configurations phase.

The greatest feature in Aruba ClearPass, in my opinion, is its modularity and its openness to all vendors. Unlike its competitor (Cisco ISE), Aruba ClearPass supports integration with almost all vendors, and the ClearPass Guest module is unmatched by any other vendor. 

The ability to tune small details is really powerful and is always a selling point. 

Of course, let's not forget that the ClearPass Insight module which produces such valuable reports with small pieces of configurations is a great feature.

Customers who have used ClearPass had their organized improved with the ability to control all devices connecting to their network and the ability to even form a database of all the endpoints in the network and their fingerprints as well. 

Also, the integration with Aruba Wireless is always a plus point.

The main issue I have seen with Aruba ClearPass is specific integration with Juniper firewalls, and this is definitely something I would like to see in the future.

I've had no issues with deployment.

I didn't encounter any issues with stability.

I didn't encounter any issues with scalability.

I would advise customers who want to protect their network, do health checks on BYOD, provide guest access and of course AAA functions to manage their network devices to go for ClearPass, but they have to be ready to get into so much details as the power of ClearPass is in its ability to customize even the smallest details as they wish of course.