ARIS Cloud Room for Improvement
BPM & ARIS Methodology Owner at a manufacturing company with 10,001+ employees
On the one hand, ARIS is very flexible, so you can do everything with it. You can even conduct a survey, which we are doing now, and send it via Aris. On the other hand, ARIS' flexibility and power add a certain complexity. If ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. If you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful. The scope of other tools is narrower, so they seem easier to use. That's where you need to balance. Tools that are easier to use sometimes hit a wall when you want to go deeper.