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Yossi Shmulevitch - PeerSpot reviewer
Owner at SoftContact
Real User
Top 10
Focus on integration capabilities and ease of use while Kubernetes expertise enables seamless hybrid deployments
Pros and Cons
  • "Based on my experience, the best features are backed up with extensive security that AWS allows and is firmly integrated into their entire AWS cloud."
  • "The major area for improvement I've seen involves deep diving into one CSP with no equivalent solution elsewhere."

What is our primary use case?

From AWS, I use many services, but mostly my work revolves around Cloud Native, specifically Amazon EKS. Kubernetes is my area of focus and expertise. Most of my expertise is around Kubernetes and Cloud Native technologies. This is why I don't call myself a full cloud offering expert, but I mostly focus on the Kubernetes usage with other OSS solutions around K8S. It's not really a niche; it's huge.

I handle both application workloads and data ingestion workloads.

What is most valuable?

Based on my experience, the best features are backed up with extensive security that AWS allows and EKS is firmly integrated into their entire AWS cloud offering. The second feature is the ability to do what we call an in-place upgrade (upgrading an existing cluster), which is a very strong capability. Additionally, the ability to integrate other add-ons such as service mesh exists, but I don't use it heavily. The ability to use all EC2 node options, including GPU options, works quite efficiently.

The freshness of the Kubernetes versions is the most interesting aspect around CSP's Kubernetes offering; it's about how close they are to the latest and greatest of Kubernetes. GCP is the leaders in that area, but Amazon is quite close behind, which is very important.

It is definitely helpful to streamline the application deployment process.

What needs improvement?

Regarding the flexibility part, if I want to use something such as Kong/Linkerd service mesh or other solutions, most of the CSPs bind you to their own solutions rather than allow other options to be made and integrated with, and this is what I mostly miss in their part.

In terms of built-in observability in Amazon EKS, I know it's mostly about the great integration with AWS itself. When I want to integrate it with any Grafana or Prometheus solution within AWS, things work efficiently with IAM. However, when I want to cross the boundary of the CSP, that becomes an issue. Integrating some open-source solutions works, but I need to work really hard for that.

The major area for improvement I've seen involves deep diving into one CSP with no equivalent solution elsewhere. The most important consideration is about the pricing and the flexibility of moving and building a multi-cloud environment for most customers. The issue is that when CSPs try to lock you in, flexibility becomes the most critical aspect.

Amazon aims to put you in a very Amazon-centric environment, but you need to be aware when you're using Amazon EKS that you're not locked in. The major paradigm for customers with maturity in using cloud solutions  is to avoid vendor lock-in. Most early adopters understand this, but the main mass, such as the banking companies I work with, aren't in the same state of mind; they need to build everything from a Cloud Native perspective with as much OSS as possible.

For how long have I used the solution?

I am still using all these technologies.

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October 2025
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What do I think about the stability of the solution?

I would rate stability as nine out of ten.

What do I think about the scalability of the solution?

I would rate scalability for Amazon EKS as nine out of ten.

How are customer service and support?

For technical support with a business plan, I would rate it as nine out of ten.

If support is not paid, I would rate it as six out of ten.

This difference is mainly because of the response time.

With business support, I rate the solution overall as nine out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

Considering the pricing of the product, I think it's affordable because it's mostly about EC2 stuff, and the control plane is not too expensive, taking into account what they do behind the scenes. Managing my own stuff in an on-prem environment helps me say that it's quite inexpensive in that aspect. The control plane is cheap, but the pricing of EC2 remains the same. I mostly don't prefer using EKS Fargate - managed containerized environment because it makes the devops team dumber and allows vendor locked in; it prevents me from managing my own infrastructure - scaling and fine tuning of resources' usage. Using margate as Autopilot in GCP and other products makes me more inclined to be locked in since it provides many features without the need to think much, but eventually, that's how the CSP will lock you in.

What other advice do I have?

The integrations with IAM and Elastic Load Balancing are fundamental aspects. EC2 is the most important integration, and IAM is very strong in Amazon EKS, stronger than in other clouds. However, I need to compare it regularly as this landscape changes daily. The ELB and all the load balancing capabilities are quite strong in Amazon architecture and Amazon EKS architecture as well, so it integrates efficiently. I miss the flexibility to use other options, but I understand why they integrated it so tightly into their platform.

This isn't only an Amazon issue; it also occurs on GCP and other platforms, including Azure.

Overall rating: 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1455381 - PeerSpot reviewer
System Engineer - EMEA at a comms service provider with 10,001+ employees
Real User
Top 20
Managed clusters provide simplicity but initial setup requires more knowledge
Pros and Cons
  • "The main benefits that I received from using Amazon EKS are that it is a managed cluster and offers simplicity."
  • "The initial setup for Amazon EKS is not straightforward. Kubernetes is not an easy technology because there are many technologies in the cluster."

What is our primary use case?

My main use cases for Amazon EKS are securing the clusters and providing mesh gateways between the clusters.

What is most valuable?

The features that I find useful in Amazon EKS are Istio, Webhooks, service accounts, and ReplicaSets with different service accounts and accounts that we work with.

The main benefits that I received from using Amazon EKS are that it is a managed cluster and offers simplicity.

What needs improvement?

I am not the right person to ask what could be improved in Amazon EKS to make this tool better for the next release. A continuation of the managed pieces would be beneficial because there is no integration of clusters. They are all separate with no real managed cluster type of capability.

For how long have I used the solution?

I have been working with Amazon EKS for about 3 and 1/2 to 4 years.

What was my experience with deployment of the solution?

The initial setup for Amazon EKS is not straightforward. Kubernetes is not an easy technology because there are many technologies in the cluster. You need to understand infrastructure code to deploy it and understand all of the requirements alongside it. You cannot simply request deployment of EKS clusters as it does not work that way.

I would rate the setup for Amazon EKS as a three because I need to have other technologies and other tool sets to make it work. I cannot just go through Amazon's console and request a three-node cluster deployment because that does not work.

What do I think about the stability of the solution?

Regarding stability, Amazon EKS is stable. Once it is up, it works. I would rate it as a nine.

What do I think about the scalability of the solution?

For scalability, Amazon EKS is scalable. I would rate it as a nine.

How are customer service and support?

I have never contacted customer support for any issues on Amazon EKS.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

The solutions I evaluated before working with Amazon EKS include Grafana, Prometheus, K9s, Istio, and Consul.

The main benefits in Amazon EKS compared to those tools are that it is a different tool set completely, and they provide better visibility and connectivity.

How was the initial setup?

The initial setup for Amazon EKS is not straightforward. Kubernetes is not an easy technology because there are many technologies in the cluster. You need to understand infrastructure code to deploy it and understand all of the requirements alongside it. You cannot simply request deployment of EKS clusters as it does not work that way.

I would rate the setup for Amazon EKS as a three because I need to have other technologies and other tool sets to make it work. I cannot just go through Amazon's console and request a three-node cluster deployment because that does not work.

What other advice do I have?

I suggest understanding the entire form before understanding Kubernetes. I would rate Amazon EKS as a seven out of ten because Kubernetes across all CSPs is complicated. I do not think it is an easy technology to give it anything more than a seven.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Amazon EKS
October 2025
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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reviewer1280193 - PeerSpot reviewer
Assistant to Vice President at a consultancy with 10,001+ employees
Real User
With the serverless option, you can deploy everything and AWS handles the infrastructure
Pros and Cons
  • "The serverless capability of Amazon EKS is quite valuable."
  • "Amazon EKS offers replatforming and migration capabilities to our customers, enabling them to move from AWS to other platforms like AKS with minimal changes."
  • "Amazon EKS could improve in its pricing model, particularly for medium-sized customers who might find the support costs high."
  • "Amazon EKS could improve in its pricing model, particularly for medium-sized customers who might find the support costs high."

What is our primary use case?

Amazon EKS is used as a container orchestration platform. Customers use it to develop applications which are containerized and need to be deployed. Kubernetes is the most popular platform across the industry.

How has it helped my organization?

Amazon EKS offers replatforming and migration capabilities to our customers, enabling them to move from AWS to other platforms like AKS with minimal changes. It has also helped in smooth integration with other AWS services, especially API gateways and databases.

What is most valuable?

The serverless capability of Amazon EKS is quite valuable. Earlier, it was necessary to know the exact configuration, including the number of pods and nodes. Now, with the serverless option, you can deploy everything and AWS handles the infrastructure.

What needs improvement?

Amazon EKS could improve in its pricing model, particularly for medium-sized customers who might find the support costs high.

For how long have I used the solution?

I have used Amazon EKS for the past five to six years.

What do I think about the stability of the solution?

I rate the stability of Amazon EKS as ten out of ten. It is highly stable.

What do I think about the scalability of the solution?

Amazon EKS has high scalability. It can scale very well according to needs, and it doesn't have any issues with scalability.

How are customer service and support?

Amazon's technical support is quite good, especially for those who purchase support services. As a partner, we receive excellent support due to our relationship with Amazon.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Amazon EKS is much less complex compared to setting up Kubernetes manually on Linux virtual machines, as it takes away the complexities of installing and configuring everything.

Which other solutions did I evaluate?

We have experience working with both EKS from AWS and AKS from Microsoft Azure, as well as Google GKE.

What other advice do I have?

For those who are Amazon customers and want to deploy containerized applications, Amazon EKS is the best option.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer2677686 - PeerSpot reviewer
Senior Java Consultant at a comms service provider with 1,001-5,000 employees
Real User
Top 5
Configuring infrastructure efficiently and suggesting UI improvements for a smoother deployment
Pros and Cons
  • "Amazon EKS allows upscaling and downscaling by reallocating resources."
  • "There is room for improvement in making Amazon EKS less error-prone when writing on the YAML file."

What is our primary use case?

I deal with application development. I have used AWS services for configuring elastic search, deploying in pods, and using the CI/CD pipeline with Jenkins to build and deploy applications.

What is most valuable?

Amazon EKS allows upscaling and downscaling by reallocating resources. It is possible to configure everything, monitor applications, and perform routing in pods, securing the application with whitelisting. Datadog can be used to trace applications for performance issues or errors. It is an effective platform for cloud operations on AWS, similar to its counterpart on Azure.

What needs improvement?

There is room for improvement in making Amazon EKS less error-prone when writing on the YAML file. A UI could help generate config files, simplifying the process for developers who are not architects. It is very time-consuming, and companies often expect developers to do everything, which can be overwhelming.

For how long have I used the solution?

I have used AWS for three or four years, specifically for Amazon EKS for two years.

What was my experience with deployment of the solution?

It is not easy to configure Amazon EKS, and it requires very detailed attention to configuration and deployment. It can be error-prone and time-consuming to redeploy until a stable configuration is achieved.

What do I think about the scalability of the solution?

Amazon EKS is effective for scalability, providing features for upscaling and downscaling resources as needed.

How are customer service and support?

Their technical support team is good, but they do not instruct on what to do. Having to know what questions to ask is essential. The documentation is adequate but could include more practical insights.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The pricing structure is beneficial for large companies who pay for what they use, but it is not affordable for startups. Offering a free version could help small companies.

What other advice do I have?

Overall, Amazon EKS is a great technology, but the knowledge required to use it is scarce. It is a skill in itself, and developers must undertake multiple roles, which can be difficult. I rate Amazon EKS a seven because it is not easy for developers to configure without a solid base of knowledge.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Technical Expert at a computer software company with 201-500 employees
Real User
Top 20
Rapid deployment has met expectations despite cost concerns

What is our primary use case?

The main reasons for using Amazon EKS in our use were third-party solutions that were distributed as Helm charts. We were using Rancher to manage multi-cloud deployment for unification. We are also using it for evaluation purposes, building customer pilots and prototypes. Sometimes it is easy to make the build chain run through and come out as images and deploy them into Kubernetes.

It completely depends on use case. If you have got a very dynamic or a requirement to scale very fast with nodes, then Amazon EKS is a very good choice because you have got that reach and the ability to scale quickly. But if you have got a fairly static load, it becomes quite expensive quite quickly. They are expensive CPU cycles.

What is most valuable?

The main benefit of Amazon EKS is its rapid deployment. The fact that we can deploy it very quickly with infrastructure as code and then tear it down again when we are finished.

There is no real advantage to us from Amazon EKS because the advantage is the fact that we have a unified management product so we can deploy concurrently into multiple clouds and on-prem out of one pane of glass. That is the key thing there. As far as the development and presentation, sometimes it is easy just to load it up through kube control, sometimes you put it through a GUI control in front.

What needs improvement?

We have not been using it from the point of the application using the IAM. We have been using it because quite often our customers are tied back to usually Entra ID and things like that.

The only concerns I had with Amazon EKS were related to cost, the usual problem you have with cloud. It is fine if you can exploit it for dynamic loads, bring it up, get rid of it again. That is where its strength is. You pay for that premium, but as far as running the thing under constant load, it is a very expensive way of deploying.

In the early days, there were a couple of vulnerabilities exploited from the single control plane per region. So there is nothing stopping me deploying multi-region, and that means multiple control planes. So I could deal with that, the infrastructure handled the criticality. The only thing that I could possibly run into a problem with, which I have not had to at this point, but architecturally, is with regulated technologies, banks, that sort of stuff where you cannot be single provider sensitive.

For how long have I used the solution?

We have been dealing with it from the beginning almost, since 2019.

What was my experience with deployment of the solution?

Only in the past I think it had issues. The fact that regions only had a single control plane left a little bit of vulnerability in there, certainly in the early days, but I do not think that matters now. They seem to have solved that.

What do I think about the stability of the solution?

I had no problem. It was stable. Very stable.

What do I think about the scalability of the solution?

It was very easy to scale.

What other advice do I have?

The current stuff I am working with has been Kubernetes and building out operational software using Kubernetes. I was actually reviewing Nutanix as an option for some of the stuff I was building out.

Mainly on-prem, we are doing production work with a number of customers. We support them, we run an operational arm as well. I have been involved in platforming on Kubernetes, but we happily support any variant. We are cloud agnostic. So these distributions, we would use Amazon EKS or AKS, but not for long.

The driver in Rancher, as long as I do not have anything extremely different or complex, works completely the same whether I am driving the application onto Amazon EKS or onto a local on-prem.

We have not been using the automated patching. If we were in anger, we do not run the stuff long enough in Amazon EKS at the moment. Really, it is just up in demo and then torn down again. A lot of the stuff is being driven from other automation anyway, more infrastructure as code stuff. So that actually just gets driven completely in there.

I think that Amazon, every other provider, is adapting to the changes in the market now because the major cloud benefits are now fully saturated. Nobody else is going in for those benefits. They are starting to hit the reality of regulated technologies that are high value cannot be under a single provider. So a single cloud provider is not sufficient to support critical industry anymore. You have to have either multiple cloud or hybrid just to meet regulation in the future. So that constrains some of the flexibility. But the clouds are all working towards more on-prem extension, that sort of thing to make it more feasible.

I would rate Amazon EKS a six out of ten. I have a particular penchant for not actually overscoring anymore because of the way that people use this stuff. In other words, I consider adequate doing what it says they claim it to do. So that is a five or a six as they did what they said they would do. There is nothing wrong with that. It is what we agreed. I paid for it, they delivered it. I am satisfied.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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DevOps Engineer | AWS and Terraform Specialist | Multicloud Experience at a agriculture with 11-50 employees
Real User
Top 20
multi-application deployment using advanced networking and autoscaling features
Pros and Cons
  • "Amazon EKS is very stable, and when properly configured, I rate it ten out of ten."
  • "My first experience with Amazon EKS was difficult, and I would rate the initial setup as two because it was challenging without prior experience in microservices."

What is our primary use case?

I use Amazon EKS to provide the computing power for my applications. We have over thirty clusters in Amazon EKS. Our team uses Amazon EKS to deploy new applications using Helm and to manage our infrastructure. We use Amazon EKS to scale and deploy more applications using different namespaces. Amazon EKS services help us provide clusters where we deploy APIs, services, cron jobs, and other applications to support our services.

What is most valuable?

The features I find most valuable in Amazon EKS include the VPC CNI, which provides networking inside the cluster, and the EBS CSI driver, which is an example of the add-ons used with Amazon EKS. Kube-proxy for DNS is also a valuable feature. The features we use for managing container applications, like scheduling and scaling, simplify our use of Amazon EKS.

What needs improvement?

I would like to see improvements in the management capabilities that are native to AWS for Amazon EKS. Our current use involves using a different tool to administer the management, and I believe enhancing this aspect would be beneficial.

For how long have I used the solution?

I have been using Amazon EKS for four or five years, mostly in financial services.

What was my experience with deployment of the solution?

During the initial setup, I needed to learn about Docker, networking, and microservices, which was a challenge as I didn't have a background in microservices. My first application took three months to deploy, but now, with automation and CI/CD, we can deploy cycles of twenty applications swiftly. Initially, two people were required to deploy Amazon EKS.

What do I think about the stability of the solution?

Amazon EKS is very stable, and when properly configured, I rate it ten out of ten. In my notes, it's a nine. I did experience some challenges with network stability but was able to resolve them with AWS technical support.

What do I think about the scalability of the solution?

We use the Horizontal Pod Autoscaler (HPA) to provide elasticity to our applications. This allows us to scale our applications or APIs as needed, offering reliability through the automation of scaling processes. I rate the scalability as higher than eight.

How are customer service and support?

Technical support from AWS for Amazon EKS is excellent. I rate it eight out of ten. Recently, we faced a network issue, and AWS technical support provided guidance to resolve the problem successfully. Their support was crucial for directing our efforts and solving our IP-related issues.

How would you rate customer service and support?

Positive

How was the initial setup?

My first experience with Amazon EKS was difficult, and I would rate the initial setup as two because it was challenging without prior experience in microservices. However, after the initial setup, my perception improved, and I now rate it as five or six.

What about the implementation team?

Two people were necessary to deploy my Amazon EKS.

What's my experience with pricing, setup cost, and licensing?

We are making a significant effort to transform our usage of Amazon EKS, which was previously rated as eight or nine in terms of cost. Now, it stands at six or seven due to optimizing our workload.

What other advice do I have?

Overall, I rate Amazon EKS as a nine out of ten. It's a very stable and reliable product.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Arseny Zinchenko - PeerSpot reviewer
DevOps Engineer at hOS Inc
Real User
Top 20
Simplification of Configurations and Seamless Integration Over the Years
Pros and Cons
  • "What I find best about Amazon EKS is its simplicity and that I don't need to care about control plane."

    What is our primary use case?

    I describe my use cases as being for web applications and for API applications.

    How has it helped my organization?

    Simplified application deployments and infrastructure management

    What is most valuable?

    What I find best about Amazon EKS is its simplicity and that I don't need to care about control plane. IAM authentication has been a great feature, and with the latest changes, we don't need AWS ConfigMap.

    The benefits I have seen from using it include simplified Terraform code, and the fact that we don't need to configure OIDC anymore. Additionally, we don't need to manage ConfigMap.

    What needs improvement?

    I don't know how Amazon EKS can be improved; it's ideal already.

    For how long have I used the solution?

    I have been using it for five years, since 2020.

    What do I think about the stability of the solution?

    I don't remember any issues at all regarding stability.

    What do I think about the scalability of the solution?

    The scalability is great with Carpenter; however, I don't know about the scalability of control plane, but worker nodes scalability with Carpenter is great.

    How are customer service and support?

    I have used their support team from Amazon a few times, and it was good, as I remember.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution.

    How was the initial setup?

    The initial setup was not complex.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is cheap, around two USD per day for one cluster, and I think it's a good price.

    Which other solutions did I evaluate?

    AWS ECS

    What other advice do I have?

    I have used Amazon EKS integration with IAM.

    I can't remember any challenges while using it, maybe in past years, but not now.

    On a scale of 1 to 10, I would give Amazon EKS a rating of 9.

    I would definitely recommend it to other people.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Vipin Vikraman - PeerSpot reviewer
    Assistant Manager at M. H. Al Mahroos
    Real User
    Top 5
    The integration and stability are clear and reliable
    Pros and Cons
    • "Amazon EKS provides good support."
    • "The scalability has really helped us a lot in enhancing the customer experience and ensuring quick results."
    • "Sometimes, we face minor connectivity issues."
    • "Sometimes, we face minor connectivity issues. However, it depends on the applications we are using."

    What is our primary use case?

    Our primary use case is related to our ecommerce solution, which is very high in terms of data in the database and products. It has one hundred thousand first line items. We developed a system connected with AWS services to translate search keywords into different languages and improve search results accuracy on our ecommerce site.

    How has it helped my organization?

    The scalability has really helped us a lot in enhancing the customer experience and ensuring quick results. The ROI is really good, especially when compared with other services on-premises.

    What is most valuable?

    Amazon EKS provides good support. The integration and stability are clear and reliable. The scalability is excellent, allowing us to efficiently handle customer experiences and improve operational efficiency.

    What needs improvement?

    Sometimes, we face minor connectivity issues. However, it depends on the applications we are using. Improvement might be needed based on different use cases.

    For how long have I used the solution?

    We have been using it since 2015.

    What do I think about the stability of the solution?

    The stability of Amazon EKS is clear and reliable.

    What do I think about the scalability of the solution?

    Amazon EKS's scalability is clear and has improved our operational efficiency a lot.

    How are customer service and support?

    The customer service and support are good, and we have a paid subscription that provides priority support.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup was handled by third parties. It involved some complexities, and appropriate inputs were necessary.

    What about the implementation team?

    We worked with a third-party team for implementation, including many developers.

    What was our ROI?

    We did several ROIs, which showed positive results. It's particularly beneficial compared to investing in hardware.

    What's my experience with pricing, setup cost, and licensing?

    The licensing cost is acceptable.

    What other advice do I have?

    Before implementing, ensure thorough research and ROI analysis. The implementation should be handled by experienced personnel.

    I'd rate the solution eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Buyer's Guide
    Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2025
    Buyer's Guide
    Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.