My main use cases for Amazon EKS are securing the clusters and providing mesh gateways between the clusters.
System Engineer - EMEA at a comms service provider with 10,001+ employees
Managed clusters provide simplicity but initial setup requires more knowledge
Pros and Cons
- "The main benefits that I received from using Amazon EKS are that it is a managed cluster and offers simplicity."
- "The initial setup for Amazon EKS is not straightforward. Kubernetes is not an easy technology because there are many technologies in the cluster."
What is our primary use case?
What is most valuable?
The features that I find useful in Amazon EKS are Istio, Webhooks, service accounts, and ReplicaSets with different service accounts and accounts that we work with.
The main benefits that I received from using Amazon EKS are that it is a managed cluster and offers simplicity.
What needs improvement?
I am not the right person to ask what could be improved in Amazon EKS to make this tool better for the next release. A continuation of the managed pieces would be beneficial because there is no integration of clusters. They are all separate with no real managed cluster type of capability.
For how long have I used the solution?
I have been working with Amazon EKS for about 3 and 1/2 to 4 years.
Buyer's Guide
Amazon EKS
November 2026
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What was my experience with deployment of the solution?
The initial setup for Amazon EKS is not straightforward. Kubernetes is not an easy technology because there are many technologies in the cluster. You need to understand infrastructure code to deploy it and understand all of the requirements alongside it. You cannot simply request deployment of EKS clusters as it does not work that way.
I would rate the setup for Amazon EKS as a three because I need to have other technologies and other tool sets to make it work. I cannot just go through Amazon's console and request a three-node cluster deployment because that does not work.
What do I think about the stability of the solution?
Regarding stability, Amazon EKS is stable. Once it is up, it works. I would rate it as a nine.
What do I think about the scalability of the solution?
For scalability, Amazon EKS is scalable. I would rate it as a nine.
How are customer service and support?
I have never contacted customer support for any issues on Amazon EKS.
Which solution did I use previously and why did I switch?
The solutions I evaluated before working with Amazon EKS include Grafana, Prometheus, K9s, Istio, and Consul.
The main benefits in Amazon EKS compared to those tools are that it is a different tool set completely, and they provide better visibility and connectivity.
How was the initial setup?
The initial setup for Amazon EKS is not straightforward. Kubernetes is not an easy technology because there are many technologies in the cluster. You need to understand infrastructure code to deploy it and understand all of the requirements alongside it. You cannot simply request deployment of EKS clusters as it does not work that way.
I would rate the setup for Amazon EKS as a three because I need to have other technologies and other tool sets to make it work. I cannot just go through Amazon's console and request a three-node cluster deployment because that does not work.
What other advice do I have?
I suggest understanding the entire form before understanding Kubernetes. I would rate Amazon EKS as a seven out of ten because Kubernetes across all CSPs is complicated. I do not think it is an easy technology to give it anything more than a seven.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Java Consultant at a comms service provider with 1,001-5,000 employees
Configuring infrastructure efficiently and suggesting UI improvements for a smoother deployment
Pros and Cons
- "Amazon EKS allows upscaling and downscaling by reallocating resources."
- "There is room for improvement in making Amazon EKS less error-prone when writing on the YAML file."
What is our primary use case?
I deal with application development. I have used AWS services for configuring elastic search, deploying in pods, and using the CI/CD pipeline with Jenkins to build and deploy applications.
What is most valuable?
Amazon EKS allows upscaling and downscaling by reallocating resources. It is possible to configure everything, monitor applications, and perform routing in pods, securing the application with whitelisting. Datadog can be used to trace applications for performance issues or errors. It is an effective platform for cloud operations on AWS, similar to its counterpart on Azure.
What needs improvement?
There is room for improvement in making Amazon EKS less error-prone when writing on the YAML file. A UI could help generate config files, simplifying the process for developers who are not architects. It is very time-consuming, and companies often expect developers to do everything, which can be overwhelming.
For how long have I used the solution?
I have used AWS for three or four years, specifically for Amazon EKS for two years.
What was my experience with deployment of the solution?
It is not easy to configure Amazon EKS, and it requires very detailed attention to configuration and deployment. It can be error-prone and time-consuming to redeploy until a stable configuration is achieved.
What do I think about the scalability of the solution?
Amazon EKS is effective for scalability, providing features for upscaling and downscaling resources as needed.
How are customer service and support?
Their technical support team is good, but they do not instruct on what to do. Having to know what questions to ask is essential. The documentation is adequate but could include more practical insights.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The pricing structure is beneficial for large companies who pay for what they use, but it is not affordable for startups. Offering a free version could help small companies.
What other advice do I have?
Overall, Amazon EKS is a great technology, but the knowledge required to use it is scarce. It is a skill in itself, and developers must undertake multiple roles, which can be difficult. I rate Amazon EKS a seven because it is not easy for developers to configure without a solid base of knowledge.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon EKS
November 2026
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
920,939 professionals have used our research since 2012.
Technical Expert at a computer software company with 201-500 employees
Rapid deployment has met expectations despite cost concerns
Pros and Cons
- "If you have got a fairly static load, it becomes quite expensive quite quickly. They are expensive CPU cycles."
What is our primary use case?
The main reasons for using Amazon EKS in our use were third-party solutions that were distributed as Helm charts. We were using Rancher to manage multi-cloud deployment for unification. We are also using it for evaluation purposes, building customer pilots and prototypes. Sometimes it is easy to make the build chain run through and come out as images and deploy them into Kubernetes.
It completely depends on use case. If you have got a very dynamic or a requirement to scale very fast with nodes, then Amazon EKS is a very good choice because you have got that reach and the ability to scale quickly. But if you have got a fairly static load, it becomes quite expensive quite quickly. They are expensive CPU cycles.
What is most valuable?
The main benefit of Amazon EKS is its rapid deployment. The fact that we can deploy it very quickly with infrastructure as code and then tear it down again when we are finished.
There is no real advantage to us from Amazon EKS because the advantage is the fact that we have a unified management product so we can deploy concurrently into multiple clouds and on-prem out of one pane of glass. That is the key thing there. As far as the development and presentation, sometimes it is easy just to load it up through kube control, sometimes you put it through a GUI control in front.
What needs improvement?
We have not been using it from the point of the application using the IAM. We have been using it because quite often our customers are tied back to usually Entra ID and things like that.
The only concerns I had with Amazon EKS were related to cost, the usual problem you have with cloud. It is fine if you can exploit it for dynamic loads, bring it up, get rid of it again. That is where its strength is. You pay for that premium, but as far as running the thing under constant load, it is a very expensive way of deploying.
In the early days, there were a couple of vulnerabilities exploited from the single control plane per region. So there is nothing stopping me deploying multi-region, and that means multiple control planes. So I could deal with that, the infrastructure handled the criticality. The only thing that I could possibly run into a problem with, which I have not had to at this point, but architecturally, is with regulated technologies, banks, that sort of stuff where you cannot be single provider sensitive.
For how long have I used the solution?
We have been dealing with it from the beginning almost, since 2019.
What was my experience with deployment of the solution?
Only in the past I think it had issues. The fact that regions only had a single control plane left a little bit of vulnerability in there, certainly in the early days, but I do not think that matters now. They seem to have solved that.
What do I think about the stability of the solution?
I had no problem. It was stable. Very stable.
What do I think about the scalability of the solution?
It was very easy to scale.
What other advice do I have?
The current stuff I am working with has been Kubernetes and building out operational software using Kubernetes. I was actually reviewing Nutanix as an option for some of the stuff I was building out.
Mainly on-prem, we are doing production work with a number of customers. We support them, we run an operational arm as well. I have been involved in platforming on Kubernetes, but we happily support any variant. We are cloud agnostic. So these distributions, we would use Amazon EKS or AKS, but not for long.
The driver in Rancher, as long as I do not have anything extremely different or complex, works completely the same whether I am driving the application onto Amazon EKS or onto a local on-prem.
We have not been using the automated patching. If we were in anger, we do not run the stuff long enough in Amazon EKS at the moment. Really, it is just up in demo and then torn down again. A lot of the stuff is being driven from other automation anyway, more infrastructure as code stuff. So that actually just gets driven completely in there.
I think that Amazon, every other provider, is adapting to the changes in the market now because the major cloud benefits are now fully saturated. Nobody else is going in for those benefits. They are starting to hit the reality of regulated technologies that are high value cannot be under a single provider. So a single cloud provider is not sufficient to support critical industry anymore. You have to have either multiple cloud or hybrid just to meet regulation in the future. So that constrains some of the flexibility. But the clouds are all working towards more on-prem extension, that sort of thing to make it more feasible.
I would rate Amazon EKS a six out of ten. I have a particular penchant for not actually overscoring anymore because of the way that people use this stuff. In other words, I consider adequate doing what it says they claim it to do. So that is a five or a six as they did what they said they would do. There is nothing wrong with that. It is what we agreed. I paid for it, they delivered it. I am satisfied.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
DevOps Engineer | AWS and Terraform Specialist | Multicloud Experience at a agriculture with 11-50 employees
multi-application deployment using advanced networking and autoscaling features
Pros and Cons
- "Amazon EKS is very stable, and when properly configured, I rate it ten out of ten."
- "My first experience with Amazon EKS was difficult, and I would rate the initial setup as two because it was challenging without prior experience in microservices."
What is our primary use case?
I use Amazon EKS to provide the computing power for my applications. We have over thirty clusters in Amazon EKS. Our team uses Amazon EKS to deploy new applications using Helm and to manage our infrastructure. We use Amazon EKS to scale and deploy more applications using different namespaces. Amazon EKS services help us provide clusters where we deploy APIs, services, cron jobs, and other applications to support our services.
What is most valuable?
The features I find most valuable in Amazon EKS include the VPC CNI, which provides networking inside the cluster, and the EBS CSI driver, which is an example of the add-ons used with Amazon EKS. Kube-proxy for DNS is also a valuable feature. The features we use for managing container applications, like scheduling and scaling, simplify our use of Amazon EKS.
What needs improvement?
I would like to see improvements in the management capabilities that are native to AWS for Amazon EKS. Our current use involves using a different tool to administer the management, and I believe enhancing this aspect would be beneficial.
For how long have I used the solution?
I have been using Amazon EKS for four or five years, mostly in financial services.
What was my experience with deployment of the solution?
During the initial setup, I needed to learn about Docker, networking, and microservices, which was a challenge as I didn't have a background in microservices. My first application took three months to deploy, but now, with automation and CI/CD, we can deploy cycles of twenty applications swiftly. Initially, two people were required to deploy Amazon EKS.
What do I think about the stability of the solution?
Amazon EKS is very stable, and when properly configured, I rate it ten out of ten. In my notes, it's a nine. I did experience some challenges with network stability but was able to resolve them with AWS technical support.
What do I think about the scalability of the solution?
We use the Horizontal Pod Autoscaler (HPA) to provide elasticity to our applications. This allows us to scale our applications or APIs as needed, offering reliability through the automation of scaling processes. I rate the scalability as higher than eight.
How are customer service and support?
Technical support from AWS for Amazon EKS is excellent. I rate it eight out of ten. Recently, we faced a network issue, and AWS technical support provided guidance to resolve the problem successfully. Their support was crucial for directing our efforts and solving our IP-related issues.
How would you rate customer service and support?
Positive
How was the initial setup?
My first experience with Amazon EKS was difficult, and I would rate the initial setup as two because it was challenging without prior experience in microservices. However, after the initial setup, my perception improved, and I now rate it as five or six.
What about the implementation team?
Two people were necessary to deploy my Amazon EKS.
What's my experience with pricing, setup cost, and licensing?
We are making a significant effort to transform our usage of Amazon EKS, which was previously rated as eight or nine in terms of cost. Now, it stands at six or seven due to optimizing our workload.
What other advice do I have?
Overall, I rate Amazon EKS as a nine out of ten. It's a very stable and reliable product.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Engineer at hOS Inc
Simplification of Configurations and Seamless Integration Over the Years
Pros and Cons
- "What I find best about Amazon EKS is its simplicity and that I don't need to care about control plane."
What is our primary use case?
I describe my use cases as being for web applications and for API applications.
How has it helped my organization?
Simplified application deployments and infrastructure management
What is most valuable?
What I find best about Amazon EKS is its simplicity and that I don't need to care about control plane. IAM authentication has been a great feature, and with the latest changes, we don't need AWS ConfigMap.
The benefits I have seen from using it include simplified Terraform code, and the fact that we don't need to configure OIDC anymore. Additionally, we don't need to manage ConfigMap.
What needs improvement?
I don't know how Amazon EKS can be improved; it's ideal already.
For how long have I used the solution?
I have been using it for five years, since 2020.
What do I think about the stability of the solution?
I don't remember any issues at all regarding stability.
What do I think about the scalability of the solution?
The scalability is great with Carpenter; however, I don't know about the scalability of control plane, but worker nodes scalability with Carpenter is great.
How are customer service and support?
I have used their support team from Amazon a few times, and it was good, as I remember.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The initial setup was not complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is cheap, around two USD per day for one cluster, and I think it's a good price.
Which other solutions did I evaluate?
AWS ECS
What other advice do I have?
I have used Amazon EKS integration with IAM.
I can't remember any challenges while using it, maybe in past years, but not now.
On a scale of 1 to 10, I would give Amazon EKS a rating of 9.
I would definitely recommend it to other people.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Engineer at GFT Group
Offers a streamlined approach to application deployment and management
Pros and Cons
- "You can save in terms of time because you can raise up a cluster or more nodes, and you can raise up the storage of the particular node in a few minutes."
- "The main problem or area for improvement is flexibility in configuration."
What is our primary use case?
I am using Amazon EKS as an integrator.
Regarding Amazon EKS integration with IAM, I do not use it.
To use Amazon EKS as a cloud provider and as a Kubernetes cluster managed by a cloud provider, it offers more benefits because you don't have to configure the cluster on your own. You can use the default configuration and just set the right networking space, set the subnet, and a few other things, but you don't have to raise up or configure your own cluster.
Self-healing nodes help to minimize administrative burdens in the organization. It helps to keep the nodes up and running. Then you can use other solutions to minimize costs or to keep the nodes running most of the time.
What is most valuable?
You can use Amazon EKS to raise up clusters and deploy applications in the cluster. The cluster is managed by Amazon, so you don't have to configure it. You can use the basic configuration of Amazon, and you don't have to interact with etcd or with the Kubernetes most inner parts. It's more simple to use.
Amazon EKS can give you more flexibility to configure on their own. In general, it's a good product. There are many different products that can fit the needs of the user or the customer in every part of AWS. In Amazon EKS, they can give a class that can be more configurable from the user or expert user rather than just using the default EKS.
Amazon EKS support for AWS tools integration has an impact on application development and management because everything is deployed on the cluster. You have to debug the various pods in Kubernetes. There isn't a direct impact, but there is an impact because everything you deploy through the pipelines goes to the cluster and there you have to integrate the cycle.
What needs improvement?
The main problem or area for improvement is flexibility in configuration. This is the only concerning part and nothing apart from this.
For how long have I used the solution?
I have been using solutions similar to Amazon EKS from other vendors. I used GKE from Google, the cluster of Azure, and I also used KMinikube. Of course, it's not the same thing, but in general, it can be compared. For testing, K3s are just different distributions. In general, I have used other cloud providers.
What was my experience with deployment of the solution?
It's quite easy to install Amazon EKS.
What do I think about the stability of the solution?
In Amazon EKS, I see it as a stable product. I don't see any particular issues in terms of nodes or performance.
What do I think about the scalability of the solution?
I believe Amazon EKS is scalable.
How are customer service and support?
I have never used the technical support from AWS.
How would you rate customer service and support?
Neutral
What was our ROI?
I see return on investment with Amazon EKS. You can save in terms of time because you can raise up a cluster or more nodes, and you can raise up the storage of the particular node in a few minutes. You don't have to take care of managing the machines directly. There is significant time-saving. You don't have to take care of the rack system because AWS has a team that works that part. You have just to pay. In terms of price saving and money saving, it depends on everything, but in general, you're going to save money.
What's my experience with pricing, setup cost, and licensing?
In general, the price of Amazon EKS is expensive, but it depends a lot on the user knowledge of the tool and how we can manage the cost, which solution offers better, which solutions they can use to reduce the cost. For example, the different VM types, the Preemptible VMs or the Preemptible nodes, or you can pay one time for the use, you can reserve the machines. There are many different ways to reduce the cost.
Which other solutions did I evaluate?
I see big differences between Amazon EKS and GKE. The way you install the cluster is different. In GKE, when you install the cluster, it raises the nodes for you. In AWS, you can install the cluster and then you have to raise up the node using Auto Scaling Group or whatever. It's more integrated maybe. Also in terms of documentation, Google is different from Amazon.
What other advice do I have?
Regarding the automated patching feature for Kubernetes clusters in Amazon EKS, I don't know any patching feature.
On a scale from one to ten, I rate Amazon EKS an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Platform Software Engineer 4 at Nexthink
Platform engineers configure for seamless microservices deployment and developers benefit from enhanced productivity
Pros and Cons
- "With numerous small services that you don't want to manage the backend infrastructure for, you can easily deploy and let it be with ECS; it is a more straightforward solution."
- "Amazon EKS can be improved by having the maintenance of Kubernetes versions managed better, as everything is handled by the Kubernetes team and possibly a separate team at AWS."
What is our primary use case?
Our typical use case for Amazon EKS is that we have a number of applications and microservices that we host in EKS. We have a separate code base for the infrastructure platform, and the microservice team and the application team will be deploying their microservices on their own. We have configured it in a way that it could be easily accessible for developers as well as the platform engineers; we just platformize things. Earlier, I was using ECS, and the reason we use Amazon EKS is for better adaptation of Kubernetes, fitting our multi-tenant model.
What is most valuable?
The best features of Amazon EKS are that it is very plain by itself, but we use a number of optimizations, such as Carpenter for scaling and node auto-scaling, and Keda for application and microservices auto-scaling, as an event-based auto-scaler. Additionally, we use Portainer less, and for configuration, we utilize Cert Manager and Istio. It's not only Amazon EKS but a combination of various components within it.
By default, if you just install Amazon EKS, you can deploy your application, but to have it enterprise-ready, you have to configure a number of other things that will boost productivity.
What needs improvement?
Amazon EKS's deep integration with AWS services, such as IAM and elastic load balancing, has created some challenges. For example, we have something in place already, and there are some issues with enabling FIPS, which is FedRAMP compliant for the load balancers. You cannot change the SSL policy for the load balancer; I am not sure if it has been patched by AWS yet. However, apart from that, we use it effectively, and it is more flexible.
Regarding built-in observability in Amazon EKS, there is CloudWatch and CloudTrail. However, you cannot profile the applications; we can collect logs in S3, but there is no streaming solution available. Only CloudWatch exists, so we use other tools for observability and do not depend solely on CloudWatch, only relying on it for crucial workloads and infrastructure logs.
Amazon EKS can be improved by having the maintenance of Kubernetes versions managed better, as everything is handled by the Kubernetes team and possibly a separate team at AWS. We have to constantly maintain upgrades and ensure EKS add-ons are up-to-date, requiring us to upgrade the Kubernetes version and releases. They could provide a managed service in the backend instead of making customers handle it; we are currently doing it, but it's a regular activity we do per quarter.
For how long have I used the solution?
I have around six years of experience with Amazon EKS.
What do I think about the stability of the solution?
Amazon EKS is a stable solution, as it is only available in AWS alone.
What do I think about the scalability of the solution?
It is a scalable solution for us.
Which solution did I use previously and why did I switch?
Before using Amazon EKS, I was using ECS. I switched from ECS to Amazon EKS because our product design changed. With numerous small services that you don't want to manage the backend infrastructure for, you can easily deploy and let it be with ECS; it is a more straightforward solution. However, considering cost with Amazon EKS, it may be pretty high, but it serves its purpose very effectively without management overhead.
If you are going with Amazon EKS, you must change your deployment strategy and develop applications for Kubernetes, writing deployments and pods, or stateful sets, which provides more flexibility. There are pros and cons to both solutions, and you have to evaluate which will suit your use case. In our situation, we had some applications in ECS as in Amazon EKS, and that was an architectural decision discussed internally within teams.
How was the initial setup?
The initial setup with Amazon EKS was hard initially, but being accustomed to it now, it's not that difficult; it's relatively easy.
What was our ROI?
We have seen ROI with Amazon EKS; we have a separate team actively working on it. We have cost explorer available, and a bill forecast based on usage allows us to determine whether resources are underutilized or overutilized. You can generate reports and analyze them. I have done this for ECS, but for Amazon EKS, I haven't worked on cost savings directly, as there is a separate team responsible for that.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing for Amazon EKS is limited as there's a separate team for that, and I do not have much knowledge of specifics. However, the pricing is based on the instance type we use in the EKS node group, so it should cover that aspect; their pricing is generally easy to understand in terms of instances.
What other advice do I have?
We are using a cloud deployment model. On a scale of one to ten, I rate Amazon EKS an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Manager at M. H. Al Mahroos
The integration and stability are clear and reliable
Pros and Cons
- "Amazon EKS provides good support."
- "The scalability has really helped us a lot in enhancing the customer experience and ensuring quick results."
- "Sometimes, we face minor connectivity issues. However, it depends on the applications we are using."
What is our primary use case?
Our primary use case is related to our ecommerce solution, which is very high in terms of data in the database and products. It has one hundred thousand first line items. We developed a system connected with AWS services to translate search keywords into different languages and improve search results accuracy on our ecommerce site.
How has it helped my organization?
The scalability has really helped us a lot in enhancing the customer experience and ensuring quick results. The ROI is really good, especially when compared with other services on-premises.
What is most valuable?
Amazon EKS provides good support. The integration and stability are clear and reliable. The scalability is excellent, allowing us to efficiently handle customer experiences and improve operational efficiency.
What needs improvement?
Sometimes, we face minor connectivity issues. However, it depends on the applications we are using. Improvement might be needed based on different use cases.
For how long have I used the solution?
We have been using it since 2015.
What do I think about the stability of the solution?
The stability of Amazon EKS is clear and reliable.
What do I think about the scalability of the solution?
Amazon EKS's scalability is clear and has improved our operational efficiency a lot.
How are customer service and support?
The customer service and support are good, and we have a paid subscription that provides priority support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was handled by third parties. It involved some complexities, and appropriate inputs were necessary.
What about the implementation team?
We worked with a third-party team for implementation, including many developers.
What was our ROI?
We did several ROIs, which showed positive results. It's particularly beneficial compared to investing in hardware.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is acceptable.
What other advice do I have?
Before implementing, ensure thorough research and ROI analysis. The implementation should be handled by experienced personnel.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
AWS Cloud Engineer at a tech services company
Amazon EKS: Why It Shines, Where It Struggles, and How It Can Improve
Pros and Cons
- "AWS EKS provides flexibility and scalability compared to on-premises Kubernetes."
- "Improvement is needed in reducing the complexity of using EKS."
- "Improvement is needed in reducing the complexity of using EKS. While services like EC2 are user-friendly, EKS and ECS present a steep learning curve with significant responsibilities."
What is our primary use case?
I am working mostly on AWS infrastructure services, such as EC2, EKS, RDS, CloudFormation, IAM, and CloudWatch. I have around one year of experience with Kubernetes and have been using AWS services continuously for three years. My responsibilities include working on server storage, containerization, monitoring, and access policies.
What is most valuable?
Simplifies Kubernetes setup and management.AWS handles cluster upgrades, patches, and availability.Seamlessly integrates with AWS services like IAM, CloudWatch, and VPC.Access to advanced networking, security, and monitoring tools.EKS automatically deploys the Kubernetes control plane across multiple AWS Availability Zones for fault tolerance.
What needs improvement?
For how long have I used the solution?
I have around one year of experience using Kubernetes with AWS.
What do I think about the stability of the solution?
In my project, AWS EKS has shown stability without any issues.
What do I think about the scalability of the solution?
EKS offers excellent scalability, especially compared to Docker Swarm. The ability to scale based on requirements by deploying additional containers is a strong point for Kubernetes.
How are customer service and support?
I have not contacted technical support regarding EKS.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have explored Google Kubernetes Service in my personal projects but did not work on any other Kubernetes projects before EKS.
How was the initial setup?
The initial setup is relatively straightforward when using the AWS Management Console. Setting up clusters and nodes is simplified through AWS's interface compared to on-premises. It took approximately 15 to 20 minutes to complete the setup.
What's my experience with pricing, setup cost, and licensing?
I do not have specific details on EKS's pricing and licensing compared to other services. However, in general, deploying in the cloud offers lower latency and high availability and reduces manual intervention and responsibility, leading to some operational efficiencies.
Which other solutions did I evaluate?
I have worked with Google Kubernetes Service in my personal space but have not evaluated others for professional use.
What other advice do I have?
For large-scale enterprise solutions, Kubernetes is recommended due to its scalability. Despite costing considerations, EKS alleviates the burden of procedural complexities, making it suitable for enterprise-level applications.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Technical Architect at HCLSoftware
Has experienced seamless integration and robust support while benefiting from infrastructure automation
Pros and Cons
- "The biggest advantages of Amazon EKS include load balancing, auto scalability, and platform integration."
- "I think the monitoring part and observability part could be improved."
What is our primary use case?
The use cases for the product involve provisioning of infrastructure and auto provisioning of infrastructure.
I have managed on-premise deployments in my use case with a Helm chart.
What is most valuable?
The biggest advantages of Amazon EKS include load balancing, auto scalability, and platform integration.
The solution includes automated node provisioning features.
The integration with AWS services involves platform services only.
What needs improvement?
We usually get deployed and only need to tweak the source code; however, I think the monitoring part and observability part could be improved.
For how long have I used the solution?
I have been selling it for almost two years.
What do I think about the scalability of the solution?
The scalability of Amazon EKS deserves a perfect rating of ten.
How are customer service and support?
The technical support from Amazon deserves a rating of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the ease of installing Amazon EKS in the middle area, giving it a five.
What other advice do I have?
I have moved to pre-sales activity now.
I am selling Kubernetes Engine from Amazon.
I can rate Amazon EKS as nine because I just need to see some improvement.
I want to be a reference for Amazon.
The overall rating for Amazon EKS is 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2026
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Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros
sharing their opinions.



















