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Vipin Vikraman - PeerSpot reviewer
Assistant Manager at M. H. Al Mahroos
Real User
Top 5
The integration and stability are clear and reliable
Pros and Cons
  • "Amazon EKS provides good support."
  • "The scalability has really helped us a lot in enhancing the customer experience and ensuring quick results."
  • "Sometimes, we face minor connectivity issues."
  • "Sometimes, we face minor connectivity issues. However, it depends on the applications we are using."

What is our primary use case?

Our primary use case is related to our ecommerce solution, which is very high in terms of data in the database and products. It has one hundred thousand first line items. We developed a system connected with AWS services to translate search keywords into different languages and improve search results accuracy on our ecommerce site.

How has it helped my organization?

The scalability has really helped us a lot in enhancing the customer experience and ensuring quick results. The ROI is really good, especially when compared with other services on-premises.

What is most valuable?

Amazon EKS provides good support. The integration and stability are clear and reliable. The scalability is excellent, allowing us to efficiently handle customer experiences and improve operational efficiency.

What needs improvement?

Sometimes, we face minor connectivity issues. However, it depends on the applications we are using. Improvement might be needed based on different use cases.

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For how long have I used the solution?

We have been using it since 2015.

What do I think about the stability of the solution?

The stability of Amazon EKS is clear and reliable.

What do I think about the scalability of the solution?

Amazon EKS's scalability is clear and has improved our operational efficiency a lot.

How are customer service and support?

The customer service and support are good, and we have a paid subscription that provides priority support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was handled by third parties. It involved some complexities, and appropriate inputs were necessary.

What about the implementation team?

We worked with a third-party team for implementation, including many developers.

What was our ROI?

We did several ROIs, which showed positive results. It's particularly beneficial compared to investing in hardware.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is acceptable.

What other advice do I have?

Before implementing, ensure thorough research and ROI analysis. The implementation should be handled by experienced personnel.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Venkatramanan C.S. - PeerSpot reviewer
AWS Cloud Engineer at a tech services company
Real User
Top 5
Amazon EKS: Why It Shines, Where It Struggles, and How It Can Improve
Pros and Cons
  • "AWS EKS provides flexibility and scalability compared to on-premises Kubernetes."
  • "AWS EKS provides flexibility and scalability compared to on-premises Kubernetes."
  • "Improvement is needed in reducing the complexity of using EKS."
  • "Improvement is needed in reducing the complexity of using EKS. While services like EC2 are user-friendly, EKS and ECS present a steep learning curve with significant responsibilities."

What is our primary use case?

I am working mostly on AWS infrastructure services, such as EC2, EKS, RDS, CloudFormation, IAM, and CloudWatch. I have around one year of experience with Kubernetes and have been using AWS services continuously for three years. My responsibilities include working on server storage, containerization, monitoring, and access policies.

What is most valuable?

Simplifies Kubernetes setup and management.AWS handles cluster upgrades, patches, and availability.Seamlessly integrates with AWS services like IAM, CloudWatch, and VPC.Access to advanced networking, security, and monitoring tools.EKS automatically deploys the Kubernetes control plane across multiple AWS Availability Zones for fault tolerance.

What needs improvement?

  • EKS incurs an additional management fee ($0.10 per hour per cluster) along with EC2 or Fargate costs.May be expensive for smaller workloads compared to alternatives like AWS ECS.Requires expertise to configure and manage Kubernetes resources effectively.Networking (e.g., setting up VPCs, subnets, and service endpoints) can be complex.Simplifies managing multiple Kubernetes clusters, especially for organizations with hybrid or multi-region setups.Integrated dashboards for Kubernetes metrics, logs, and traces.Simplifies observability without needing third-party tools.
  • For how long have I used the solution?

    I have around one year of experience using Kubernetes with AWS.

    What do I think about the stability of the solution?

    In my project, AWS EKS has shown stability without any issues.

    What do I think about the scalability of the solution?

    EKS offers excellent scalability, especially compared to Docker Swarm. The ability to scale based on requirements by deploying additional containers is a strong point for Kubernetes.

    How are customer service and support?

    I have not contacted technical support regarding EKS.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have explored Google Kubernetes Service in my personal projects but did not work on any other Kubernetes projects before EKS.

    How was the initial setup?

    The initial setup is relatively straightforward when using the AWS Management Console. Setting up clusters and nodes is simplified through AWS's interface compared to on-premises. It took approximately 15 to 20 minutes to complete the setup.

    What's my experience with pricing, setup cost, and licensing?

    I do not have specific details on EKS's pricing and licensing compared to other services. However, in general, deploying in the cloud offers lower latency and high availability and reduces manual intervention and responsibility, leading to some operational efficiencies.

    Which other solutions did I evaluate?

    I have worked with Google Kubernetes Service in my personal space but have not evaluated others for professional use.

    What other advice do I have?

    For large-scale enterprise solutions, Kubernetes is recommended due to its scalability. Despite costing considerations, EKS alleviates the burden of procedural complexities, making it suitable for enterprise-level applications.

    I'd rate the solution eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Amazon EKS
    July 2025
    Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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    Hunaid Vekariya - PeerSpot reviewer
    Platform Engineer at Strikepay
    Real User
    Top 5
    Handles multiple tasks, seamless integration, scalability is good and serverless deployments
    Pros and Cons
    • "The good thing was the integration of services. The only thing we had to think about was how we were pushing the code to GitHub or Bitbucket."
    • "I would like to see a warm-up time for AWS Fargate, similar to what GCP Cloud Run has."

    What is our primary use case?

    For EKS, we deployed a Django application. The application built the whole image and stored it in ECR (Elastic Container Registry). We stored the code repository in GitHub, but the image was in ECR. We also had another repository for the Kubernetes manifest files. So we were deploying it in a different image, and the code was in a different image. We had a whole pipeline for deployment, from CodePipeline to ECR, and then from ECR to Kubernetes.

    I work with different AWS solutions, such as Elastic Beanstalk, AWS Lambda, DynamoDB, and VPC. I use services like EC2, S3, and VPC every day, so I'm not including those. I've also used API Gateway, and currently, I also use AWS Bedrock.

    What is most valuable?

    The good thing was the integration of services. The only thing we had to think about was how we were pushing the code to GitHub or Bitbucket. After that, everything was taken care of by AWS. 

    Everything was connected: the code and the real-time deployment. Testing was done within the same pipeline using CodeBuild. CodeBuild was handling multiple tasks: testing the code, deploying it to ECR, and then running it on AWS Fargate for development or testing. Once it was working fine, we had an approval stage. After approval, we deployed it to EKS using the command line from the same AWS CodeBuild process.

    The scalability of EKS is good. We've compared it with multiple platforms, and we've also worked with GCP. There are more good options available in GCP compared to EKS.

    But the good thing about EKS is that we can use it for serverless deployments using Fargate. It gives you two options: deploy on EC2 or deploy on Fargate. EC2 runs 24/7 and costs you money, but Fargate only runs when you need it. So EKS was really helpful for saving costs with that serverless capability.

    What needs improvement?

    I would like to see a warm-up time for AWS Fargate, similar to what GCP Cloud Run has. This would improve internal security. I would also really love to see lower costs compared to other cloud vendors. AWS can get quite expensive.

    For how long have I used the solution?

    I've been working with EKS on and off for the last two years. Some of the projects were my own, and some were development projects.

    How are customer service and support?

    They have good documentation and lots of blogs on Amazon AWS, so we mostly follow those. We haven't reached out to technical support directly. We had a plan for technical support, but it took them more time to fully help us. 

    Sometimes the issue is on our code side and not on AWS's side. Getting the customer service and support involved in our whole process takes a long time. It's better to research for a few hours and fix it yourself rather than waiting for a week or so.

    Which solution did I use previously and why did I switch?

    GKE gives you really good monitoring and logging, where you can see every bit of information flowing in your environment. AWS provides the same thing with CloudWatch, but it's much easier in GKE to see what's exactly going on. So monitoring and the transparency of what's happening would be one thing AWS needs to improve.

    The pros of EKS are that it makes deployment really easy. You just need to package your image in ECR, and then everything goes very smoothly. You don't have to worry about running or managing Kubernetes. It gives you a managed control plane, and they replicate the control plane over different regions. So there's very little chance that it will go down. Reliability is really high with AWS.

    How was the initial setup?

    When we started we had an issue with rollbacks. We had problems because we had to specify certain AWS parameters in order to deploy it properly. We consulted the documentation and resolved it that way.

    We did some testing, and that took about one month with it. Then we started with a very small infrastructure on EKS, migrating some of our traditional websites to EKS directly. So, the initial setup took about two months. 

    But we didn't use it for microservices; we only used it for two services: one was our platform service, and the other was Redis.

    What about the implementation team?

    In my case, I handled the deployment part. I had a manager, so I just took his approval and gave him the deployment design. He was overseeing everything, but I was doing almost all the AWS work. The developers were really helpful in making the code run correctly with the image versioning.

    Users have to maintain things. For example, we faced an issue where we had a lot of requests coming in, and we weren't ready with enough resources at the time. We had to manually increase the Kubernetes nodes. That was an issue with horizontal scaling. It was our mistake because we didn't automate it.

    What was our ROI?

    We shifted from EKS to GKE (Google Kubernetes Engine). We are saving around 20% with that change.

    What other advice do I have?

    I already have recommended it to many people. If you're using AWS for other services, definitely go with EKS because it doesn't make sense to move to another cloud vendor if you're already using everything in AWS. The integration is really good. You get AWS WAF (Web Application Firewall) on top of it, load balancer, GuardDuty, and Inspector. So security-wise, it's really nice to have EKS surrounded by those security tools.

    My advice would be to try to go with AWS Fargate initially. Try to understand how ECR (Elastic Container Registry) works because it also costs you money, so make sure your image isn't too big. And if you can, go with AWS CodeCommit, it makes things very fast. And for EKS, they can use Fargate with EKS as a service. So, users don't have to worry about scalability and reliability. It's totally managed from the user's end.

    Overall, I would rate it an eight out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Platform Software Engineer 4 at Nexthink
    Real User
    Top 5
    Platform engineers configure for seamless microservices deployment and developers benefit from enhanced productivity
    Pros and Cons
    • "With numerous small services that you don't want to manage the backend infrastructure for, you can easily deploy and let it be with ECS; it is a more straightforward solution."
    • "Amazon EKS can be improved by having the maintenance of Kubernetes versions managed better, as everything is handled by the Kubernetes team and possibly a separate team at AWS."

    What is our primary use case?

    Our typical use case for Amazon EKS is that we have a number of applications and microservices that we host in EKS. We have a separate code base for the infrastructure platform, and the microservice team and the application team will be deploying their microservices on their own. We have configured it in a way that it could be easily accessible for developers as well as the platform engineers; we just platformize things. Earlier, I was using ECS, and the reason we use Amazon EKS is for better adaptation of Kubernetes, fitting our multi-tenant model.

    What is most valuable?

    The best features of Amazon EKS are that it is very plain by itself, but we use a number of optimizations, such as Carpenter for scaling and node auto-scaling, and Keda for application and microservices auto-scaling, as an event-based auto-scaler. Additionally, we use Portainer less, and for configuration, we utilize Cert Manager and Istio. It's not only Amazon EKS but a combination of various components within it.

    By default, if you just install Amazon EKS, you can deploy your application, but to have it enterprise-ready, you have to configure a number of other things that will boost productivity.

    What needs improvement?

    Amazon EKS's deep integration with AWS services, such as IAM and elastic load balancing, has created some challenges. For example, we have something in place already, and there are some issues with enabling FIPS, which is FedRAMP compliant for the load balancers. You cannot change the SSL policy for the load balancer; I am not sure if it has been patched by AWS yet. However, apart from that, we use it effectively, and it is more flexible.

    Regarding built-in observability in Amazon EKS, there is CloudWatch and CloudTrail. However, you cannot profile the applications; we can collect logs in S3, but there is no streaming solution available. Only CloudWatch exists, so we use other tools for observability and do not depend solely on CloudWatch, only relying on it for crucial workloads and infrastructure logs.

    Amazon EKS can be improved by having the maintenance of Kubernetes versions managed better, as everything is handled by the Kubernetes team and possibly a separate team at AWS. We have to constantly maintain upgrades and ensure EKS add-ons are up-to-date, requiring us to upgrade the Kubernetes version and releases. They could provide a managed service in the backend instead of making customers handle it; we are currently doing it, but it's a regular activity we do per quarter.

    For how long have I used the solution?

    I have around six years of experience with Amazon EKS.

    What do I think about the stability of the solution?

    Amazon EKS is a stable solution, as it is only available in AWS alone.

    What do I think about the scalability of the solution?

    It is a scalable solution for us.

    Which solution did I use previously and why did I switch?

    Before using Amazon EKS, I was using ECS. I switched from ECS to Amazon EKS because our product design changed. With numerous small services that you don't want to manage the backend infrastructure for, you can easily deploy and let it be with ECS; it is a more straightforward solution. However, considering cost with Amazon EKS, it may be pretty high, but it serves its purpose very effectively without management overhead.

    If you are going with Amazon EKS, you must change your deployment strategy and develop applications for Kubernetes, writing deployments and pods, or stateful sets, which provides more flexibility. There are pros and cons to both solutions, and you have to evaluate which will suit your use case. In our situation, we had some applications in ECS as in Amazon EKS, and that was an architectural decision discussed internally within teams.

    How was the initial setup?

    The initial setup with Amazon EKS was hard initially, but being accustomed to it now, it's not that difficult; it's relatively easy.

    What was our ROI?

    We have seen ROI with Amazon EKS; we have a separate team actively working on it. We have cost explorer available, and a bill forecast based on usage allows us to determine whether resources are underutilized or overutilized. You can generate reports and analyze them. I have done this for ECS, but for Amazon EKS, I haven't worked on cost savings directly, as there is a separate team responsible for that.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing for Amazon EKS is limited as there's a separate team for that, and I do not have much knowledge of specifics. However, the pricing is based on the instance type we use in the EKS node group, so it should cover that aspect; their pricing is generally easy to understand in terms of instances.

    What other advice do I have?

    We are using a cloud deployment model. On a scale of one to ten, I rate Amazon EKS an eight.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Sr Technical Architect at HCL Technologies
    Real User
    Top 20
    Has experienced seamless integration and robust support while benefiting from infrastructure automation
    Pros and Cons
    • "The biggest advantages of Amazon EKS include load balancing, auto scalability, and platform integration."
    • "I think the monitoring part and observability part could be improved."

    What is our primary use case?

    The use cases for the product involve provisioning of infrastructure and auto provisioning of infrastructure.

    I have managed on-premise deployments in my use case with a Helm chart.

    What is most valuable?

    The biggest advantages of Amazon EKS include load balancing, auto scalability, and platform integration.

    The solution includes automated node provisioning features.

    The integration with AWS services involves platform services only.

    What needs improvement?

    We usually get deployed and only need to tweak the source code; however, I think the monitoring part and observability part could be improved.

    For how long have I used the solution?

    I have been selling it for almost two years.

    What do I think about the scalability of the solution?

    The scalability of Amazon EKS deserves a perfect rating of ten.

    How are customer service and support?

    The technical support from Amazon deserves a rating of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    I would rate the ease of installing Amazon EKS in the middle area, giving it a five.

    What other advice do I have?

    I have moved to pre-sales activity now.

    I am selling Kubernetes Engine from Amazon.

    I can rate Amazon EKS as nine because I just need to see some improvement.

    I want to be a reference for Amazon.

    The overall rating for Amazon EKS is 9 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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    MohamedElazzouzi - PeerSpot reviewer
    Manager de production SI technique et corporate at inwi
    Real User
    Top 5
    A highly scalable solution that helps manage nodes and scalability in AWS
    Pros and Cons
    • "Amazon EKS is like Kubernetes, but it helps manage our nodes and scalability in AWS."
    • "Amazon EKS should improve its integration."

    What is most valuable?

    Amazon EKS is like Kubernetes, but it helps manage our nodes and scalability in AWS.

    What needs improvement?

    Amazon EKS should improve its integration. Our company does not maintain the external infrastructure.

    Amazon EKS should include a graphic interface. Like there is a dashboard in Kubernetes, Amazon EKS should have a graphic interface that is more fluid, more fluent and contains more information.

    For how long have I used the solution?

    I have been using Amazon EKS for six months.

    What do I think about the stability of the solution?

    Amazon EKS is a very stable solution.

    I rate Amazon EKS a nine out of ten for stability.

    What do I think about the scalability of the solution?

    Amazon EKS has high scalability. The solution has 10 to 15 endpoints in our organization. The solution is used 24/7 in our organization.

    I rate Amazon EKS a nine out of ten for scalability.

    Which solution did I use previously and why did I switch?

    Before Amazon EKS, I previously used OpenShift and Kubernetes-native.

    How was the initial setup?

    The solution's initial setup depends on the application inside it. It's easy to have Kubernetes, but deploying other solutions with EKS is hard. It is easy to deploy Amazon EKS in general. I rate the solution an eight out of ten for the ease of its setup.

    What about the implementation team?

    It took us half a day to deploy Amazon EKS. The solution's deployment depends on whether you want to use the Terraform ECR infrastructure. You have to go to the panel in AWS and deploy Amazon EKS. We needed an integrator for the first time, but then we did everything ourselves for the next deployments. Only one person is required for the deployment and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    Amazon EKS is quite pricey, but the functionality it provides is worth it. The solution has no additional costs, but it depends on the number of nodes used inside it. If we have a lot of traffic, we should scale many nodes, which would cost a lot.

    On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten.

    What other advice do I have?

    Overall, I rate Amazon EKS a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Jigneshkumar Gadhavi - PeerSpot reviewer
    Sr. DevOps Engineer at Seaflux
    Real User
    Top 5Leaderboard
    Supports multiple tools and has a straightforward setup process
    Pros and Cons
    • "The product's most valuable features are scalability, observability, and performance."
    • "They could add logging features. At present, we use external tools to increase and decrease the number of instances."

    What is our primary use case?

    We use Amazon EKS to manage containerization within our microservices environment.

    What is most valuable?

    The product's most valuable features are scalability, observability, and performance.

    What needs improvement?

    They could add logging features. At present, we use external tools to increase and decrease the number of instances.

    For how long have I used the solution?

    We have been using Amazon EKS for three years.

    What do I think about the stability of the solution?

    It is a stable service. We never encountered system downtime.

    What do I think about the scalability of the solution?

    In organizational environments, especially when utilizing the console, EKS is the primary choice. Out of ten clients, approximately eight opt for EKS due to its scalability and robust features.

    How are customer service and support?

    We contacted AWS support for EKS when we encountered difficulties connecting to private subnets. The support team guided us through the necessary steps to address these issues.

    Which solution did I use previously and why did I switch?

    Scalability and security considerations drove the decision to migrate to EKS from another product.

    How was the initial setup?

    The initial setup was straightforward, especially when Terraform was utilized to generate the setup. We must make minor adjustments, such as changing the name and configuring VPN settings. Overall, it's a relatively easy task for me.

    What was our ROI?

    The platform is worth the investment.

    What's my experience with pricing, setup cost, and licensing?

    The product pricing depends on the specific requirements. For instance, clients between $3000-$4000 per month might find the pricing reasonable, with clusters priced around $70 to $80 plus additional costs. However, the actual pricing can vary based on the number of services utilized.

    What other advice do I have?

    With numerous tools and plugins available for EKS like Graphite and Prometheus, users can effectively manage logs and monitor performance.

    For beginners, it's essential to grasp the fundamentals of Docker and containerization and understand how containers operate. Once these basics are clear, the next step is to familiarize oneself with Kubernetes and container orchestration concepts.

    I rate it a nine out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner
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    Senior Associate Consultant at Infosys
    MSP
    Top 5
    A competitively priced product with an easy setup phase in place
    Pros and Cons
    • "Stability-wise, I rate the solution a ten out of ten."
    • "The documentation part of the product is an area of concern that needs to be made easier from an improvement perspective."

    What is our primary use case?

    I use the solution for its microservices. I used the product in some of my personal projects for deploying applications. From an organizational standpoint, the product is useful for its microservices.

    What needs improvement?

    When it comes to Amazon EKS, there are IAM permissions and RBAC. When you create an IAM user, you give the privileges on the cluster level, but there won't be anything inside the clusters. In the clusters and their respective files, you will have to map the IAM user created with the help of AWS. The documentation part of the product is an area of concern that needs to be made easier from an improvement perspective.

    For how long have I used the solution?

    I have experience with the tool for the past six to eight months. For some of my personal projects, I have been using the product for a year and a half. I am a customer of the product.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution a ten out of ten.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a ten out of ten.

    How was the initial setup?

    The product's initial setup phase is easy since it is only based on a one-line command to help you set up an EKS cluster.

    What's my experience with pricing, setup cost, and licensing?

    The product is available at such a huge scale in the market since the resources that are offered under the tool are competitively priced and available at a much cheaper rate compared to other solutions.

    What other advice do I have?

    One of the aspects of Kubecost and Amazon EKS is that you don't have to manage the master node. The scalability and connectivity between API servers and its resources, including its scheduler and controller, are all taken care of by AWS. Not being easily able to log in to your master node makes things secure.

    I found the cluster autoscaler of AWS to be very helpful. It is easier for users since the cluster autoscaler takes care of the nodes, making everything easy for me. With the cluster autoscaler, all the resources are presented to me, so I need not consider any integrations from the outside environment. The aforementioned reasons made it easy for me to set up the software and scale down the resources easily.

    I recommend the product to those who plan to use it. Kubernetes is a product from Google, which offers good compatibility. Kubernetes and its compatibility with Amazon is decent enough for users, in my opinion.

    I rate the overall tool a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Buyer's Guide
    Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2025
    Buyer's Guide
    Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.