We just implemented the acquisition project for our cloud application environment, and we implemented Amazon EKS.
Solution Architect, DevOps Engineer at sonne technology
A solution with a robust cluster engine and good computing services
Pros and Cons
- "The most valuable feature is the cluster engine."
- "Amazon EKS is scalable; when the usage increases, the EKS clusters immediately increase the number of ports and cluster nodes."
- "They should enhance the Jira integration."
- "They should improve the security and include some cloud-native project integrations."
What is our primary use case?
What is most valuable?
The most valuable feature is the cluster engine. It is also a feature in Kubernetes clusters, and we can't differentiate between the benefits in Amazon EKS and Kubernetes.
What needs improvement?
They should improve the security and include some cloud-native project integrations. In addition, they should enhance the Jira integration.
For how long have I used the solution?
We have been using this solution for about two years, and it is deployed on cloud.
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What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Amazon EKS is scalable. When the usage increases, the EKS clusters immediately increase the number of ports and cluster nodes. Amazon EKS is ready for implementation, but the implementation depends on the number of clients. Our target is to increase our clients, and when that happens, the use of Amazon EKS will increase.
How are customer service and support?
We have not needed technical support.
How was the initial setup?
There is no installation required, but some implementation procedures and configurations are needed. The configuration is simple because Kubernetes manage it, and we do not drive all the Kubernetes clusters using a command line interface. We drive all the management activities with a user interface.
What's my experience with pricing, setup cost, and licensing?
It's a subscription and depends on the cluster nodes and other effects. There are many calculation criteria for licensing.
Which other solutions did I evaluate?
There are a lot of criteria affecting why we switched to Amazon AWS. In addition to its features, it has computing services and app store services.
What other advice do I have?
I rate the solution a nine out of ten and recommend it to others.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Specialist Data Analysis vehicle safety at Cubeware
Reliable, highly scalable, but technical support needs to be faster
Pros and Cons
- "The stability is excellent."
- "When you compare it to on-premises it is much better because, with on-premise, we have to look into data security and all these items, and Amazon EKS eliminates that and becomes a cost-benefit for us."
- "We have problems with setting up virtual environments and installing the right packages. I believe the initial setup could be a better experience and faster customer support."
What is our primary use case?
Our primary case is using Amazon EKS with all of our data in our MapReduce, map clusters, and our data clusters. And from there, we just input the information using Python and do our analysis using that.
What needs improvement?
We have problems with setting up virtual environments and installing the right packages. I believe the initial setup could be a better experience and faster customer support.
For how long have I used the solution?
I have been using Amazon EKS for the past one and half years now.
What do I think about the stability of the solution?
The stability is excellent.
What do I think about the scalability of the solution?
The scalability is not a problem we currently have five to six thousand employees using Amazon EKS.
How are customer service and support?
Technical support or customer support is good but could be faster.
How was the initial setup?
For us in our company, it is a very straightforward process because they had built a layer that is very useful for the users with just a couple of clicks. But normally, if you ask me in person, I think it is a bit cumbersome.
What about the implementation team?
It can be done in-house but they have to read a lot of documentation from the AWS provider in order for it to make sense.
What was our ROI?
When you compare it to on-premises it is much better because, with on-premise, we have to look into data security and all these items. Amazon EKS eliminates that and becomes a cost-benefit for us.
What other advice do I have?
On a scale of one to ten, I would give it a six. With the correct technical support individual, you can do well with implementation. If you are not sure about the technical support side for implementation I would wait until you are ready.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon EKS
November 2026
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
920,939 professionals have used our research since 2012.
Materials Program Management Specialist at a manufacturing company with 10,001+ employees
Overall good functionality, scalable, and supports multi tendencies
Pros and Cons
- "Overall Amazon EKS is a good solution in the industry. The solution can support multi tendencies, and network isolations are the key factors."
- "Amazon EKS is predominately public. However, the government has started to have a lot of interest in Kubernetes and is receiving more education on Kubernetes and Amazon EKS. If we can have the security of Amazon EKS align with the security that is set out by the government it would be much better."
What is our primary use case?
We use Amazon Elastic Kubernetes Service (EKS) to manage our containers and to run and scale Kubernetes applications in the cloud.
What is most valuable?
Overall Amazon EKS is a good solution in the industry. The solution can support multi tendencies, and network isolations are the key factors.
What needs improvement?
Amazon EKS is predominately public. However, the government has started to have a lot of interest in Kubernetes and is receiving more education on Kubernetes and Amazon EKS. If we can have the security of Amazon EKS align with the security that is set out by the government it would be much better.
For how long have I used the solution?
I have been using Amazon EKS for approximately six months.
What do I think about the scalability of the solution?
Amazon EKS is scalable.
We are in the process of migrating from OpenShift to Amazon EKS which will be a lot of work to migrate over. We have about over 300 developers who are going to use Amazon EKS in the future.
Which solution did I use previously and why did I switch?
We have previously used OpenShift.
What about the implementation team?
I did the implementation of the solution myself in my organization.
What other advice do I have?
I have found OpenShift to be a better tool and I would recommend it.
I rate Amazon EKS an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect / Head of DevOps Engineer at a tech services company with 201-500 employees
Reliable, helpful technical support, and beneficial replication and scaling
Pros and Cons
- "We do not have to do a lot of administration, such as create virtual machines, or worry about our controllers or nodes going down because the solution is fully managed by Amazon."
- "Having this solution on the cloud has allowed us to focus more on our business because we do not have to worry about our own infrastructure."
What is our primary use case?
Amazon Elastic Kubernetes Service (EKS) solution integrates AWS cloud with Kubernetes. Kubernetes is an open-source container technology that is popular right now. It has the ability to replicate applications for scaling.
How has it helped my organization?
Having this solution on the cloud has allowed us to focus more on our business because we do not have to worry about our own infrastructure.
What is most valuable?
We do not have to do a lot of administration, such as create virtual machines, or worry about our controllers or nodes going down because the solution is fully managed by Amazon.
You are able to have your applications on the cluster which provides the ability to replicate and scale them.
For how long have I used the solution?
I have been using the solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution scalable.
This solution is used by the three-person DevOps team in my organization.
How are customer service and technical support?
The technical support is very good.
How was the initial setup?
The creation of the clusters only takes approximately 10 minutes.
What about the implementation team?
We did the installation and configuration ourselves.
What's my experience with pricing, setup cost, and licensing?
The solution is more expensive than other competitors and does not require a license.
What other advice do I have?
I recommend this solution to others who use the AWS cloud.
I rate Amazon EKS a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at Techline-eg
Provides good performance and used for testing and learning purposes
Pros and Cons
- "The solution's performance is good."
- "The solution's graphical interface is not the best."
What is our primary use case?
I used Amazon EKS for my personal learning purposes. I used the solution to learn how to initiate and upgrade the Kubernetes cluster for testing in my own lab.
What is most valuable?
Amazon EKS is a good tool for my testing and learning purposes. The solution's performance is good. It is a good solution for my learning and my labs.
What needs improvement?
The solution's graphical interface is not the best. It could be better in terms of enabling some integrations or managing the configuration.
For how long have I used the solution?
I have been using Amazon EKS for one or two years.
What do I think about the stability of the solution?
I rate the solution’s stability ten out of ten.
What do I think about the scalability of the solution?
Amazon EKS is good when it comes to scaling the cluster, adding, removing, or upgrading the nodes. Upgrading the machine's resources is easy.
How are customer service and support?
Amazon EKS has a big community, and support is really good.
How was the initial setup?
The solution's initial setup was easy.
What was our ROI?
If the deployment fails, you're still up and running. Scaling up or down can be done with zero downtime.
What other advice do I have?
Some of the Kubernetes clusters were on Amazon, GCP, and Azure. I used most of them on-premises. I installed the Kubernetes cluster in my own environment.
Overall, I rate the solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sub Gerente Backend Digital Regional at a retailer with 501-1,000 employees
The tool is a good investment but needs improvement in customer operations
Pros and Cons
- "Amazon EKS is very scalable."
- "Amazon EKS needs to improve customer operations and technical support."
What is our primary use case?
We use Amazon EKS for our proprietary solutions and applications.
What is most valuable?
Amazon EKS is very scalable.
What needs improvement?
Amazon EKS needs to improve customer operations and technical support.
For how long have I used the solution?
I have been working with the tool for five years.
What do I think about the stability of the solution?
The tool's stability is high.
How are customer service and support?
We don't need technical support at the moment.
How was the initial setup?
The tool's deployment is not complex.
What was our ROI?
Amazon EKS is a good investment.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is good.
What other advice do I have?
I would rate Amazon EKS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead, Network at a tech consulting company with 11-50 employees
Recommended cloud solution with easy setup
Pros and Cons
- "The solution is easy-to-set up."
- "I'd like improved traffic handling and additional application details within the system."
What is most valuable?
The solution is easy-to-set up. It is quick, and the main management is conveniently maintained in AWS, eliminating concerns.
What needs improvement?
I'd like improved traffic handling and additional application details within the system.
For how long have I used the solution?
I have been working with the solution for three years now.
What do I think about the stability of the solution?
Amazon EKS is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The solution is straightforward to set up.
Which other solutions did I evaluate?
We are also working with VMware Tanzu.
What other advice do I have?
I would recommend the solution. Overall, I rate it a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Updated: November 2026
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